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Holiday Inn Ashford North A20

Ashford · United Kingdom

Maidstone Rd (A20) HothfieldView location

8.6/10Excellent785 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Location8.2/108.2
Neighborhood7.8/107.8
Value4.0/104.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Ashford North A20

A family-friendly Ashford hotel near Channel crossingsHoliday Inn® Ashford - North A20 hotel, a 10-minute drive from the M20 motorway, is an ideal stop on route to Disneyland Paris. You can reach the ferries at Dover or the Eurotunnel at Folkestone in half an hour.

If you fancy some fresh air, the countryside around the hotel offers walks and quaint villages to explore, notably in the nearby Kent Downs Area of Outstanding Natural Beauty.

You can also shop for bargains at Ashford Designer Outlet or in Ashford town centre, both a short drive from the hotel. Business guests can make use of 8 purpose-built meeting rooms with easy access for delegates just off the A20.

At this hotel you can enjoy:- Free parking and Wi-Fi- 24-hour room service- Kids stay and eat freeTuck into tasty, filling dishes from the hotel's Restaurant, or order a beer or coffee at the bar. There's also a terrace if you feel like a drink in the country air.

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Our inviting rooms have pillow menus and rural views, and some add sofa beds that are perfect for families.

Located in Ashford, Holiday Inn Ashford North A20 by IHG is in a rural location, within a 5-minute drive of Hothfield Heathlands Nature Reserve and St. Margaret Church. This hotel is 9.9 mi (16 km) from Leeds Castle and 2.2 mi (3.5 km) from St Peter & St Paul Church.

Stay in one of 92 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ashford? This hotel has 3497 square feet (325 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 15.50 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Hothfield Heathlands Nature Reserve 1.6 km / 1 mi
St. Margaret Church 3 km / 1.9 mi
St Peter & St Paul Church 3.5 km / 2.2 mi
Ashford Golf Club 4.3 km / 2.7 mi
Godinton House and Gardens 4.4 km / 2.7 mi
Great Chart Golf and Leisure 5 km / 3.1 mi
Cineworld Ashford 6.6 km / 4.1 mi
St Mary The Virgin Church 6.9 km / 4.3 mi
Ashford Museum 6.9 km / 4.3 mi
Hollywood Bowl 7 km / 4.4 mi
Oaklands Park 7.6 km / 4.7 mi
The Reindeer Centre 9 km / 5.6 mi
Victoria Park 9.1 km / 5.7 mi
Ashford Designer Outlet 9.2 km / 5.7 mi
Conningbrook Lakes Country Park 9.6 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 92
  • Number of floors (main building): 3
  • Single rooms: 60
  • Double rooms: 32
  • Accessible rooms: 2
  • Connecting rooms
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 41 more facilities & services
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Concierge
  • Gym
  • Luggage roomExtra charge
  • Dining area: 70
  • Clothes dryer
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant: 1
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • FaxExtra charge
  • Children playgroundExtra charge
  • Game roomExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable6 photos

    Holiday Inn Ashford North A20

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BED • 1 Bedroom • 39 m²TWN.KG-1
    TWIN KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Ashford North A20

    TWIN KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-1

    Room amenities

    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 16 m²TWN.ST
    TWIN STANDARDPhoto unavailable7 photos

    Holiday Inn Ashford North A20

    TWIN STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 16 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable6 photos

    Holiday Inn Ashford North A20

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Holiday Inn Ashford North A20

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 16 m²ROO.ST
    Room STANDARDPhoto unavailable6 photos

    Holiday Inn Ashford North A20

    Room STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Holiday Inn Ashford North A20

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 27 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Holiday Inn Ashford North A20

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Ashford North A20

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Ashford North A20

8.6
Excellent
785 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.2 /10
Neighborhood
7.8 /10
Value
4.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Pim
Great price, fast check in, friendly staff, big room, ample parking available. Perfect for an early ferry to France the next day. It it stays like this we would stay again!
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Antoine
Perfect for our needs
10/10
Exceptional
06 Jul 2026
Helen
Great value family room. Gd location pre shuttle trips to europe. Breakfst gd.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Andrew
The staff were brilliant, the room was huge
10/10
Exceptional
29 Jun 2026
Richard
N/A
Self
10/10
Exceptional
17 Jun 2026
Alexander
Plenty of parking. Variety of dining options. Convenient for le Shuttle.
Partner
10/10
Exceptional
07 Jun 2026
faith
The staff and especially Cat on reception and Lynsey of housekeeping were amazingly kind and helpful. All staff were super. Nothing was too much trouble. They were helpful, friendly and made our stay a pleasure. Thank you to them.
Partner
10/10
Exceptional
06 Jun 2026
Becky
Very easy check in, friendly staff, room was very clean and spacious and had a lovely cot for out baby and sheets.
Free parking on site too which is always an added bonus, easy to teach the Dover ferry
Friends_and_family Family
10/10
Exceptional
31 May 2026
Joanne
The staff were helpfully and friendly from checking in to leaving for home. They could not do enough to help. Breakfast was good, rooms were clean
10/10
Exceptional
27 May 2026
Arwel
Second time here - one night stay - ideal for overnight before Eurostar next day. Staff great and breakfast spot on! Will be back again!
Family_with_children
10/10
Exceptional
20 Apr 2026
Aseem
Very good stay
Family_with_children
6/10
Pleasant
12 Apr 2026
Charles
Nobreakfast as left early.Parkong fine. Main probelm was noise in room from ac or external pump or winch


Friends_and_family Family
8/10
Excellent
20 Mar 2026
Ian
1-night stay for work (I was working at the hotel the next day), was in a room on 2nd floor. Good greeting by staff at reception, space in car park which is free. Room was comfortable, ensuite was good, TV and wifi were good. Good sized desk to work at with decent chair if required. The only disappointment was young children running up and down the 2nd floor corridor.
Self
8/10
Excellent
26 Feb 2026
Andrew
Clean room, friendly staff.
Partner
10/10
Exceptional
01 Jan 2026
naomi
Room was great, the staff were amazing went above and behond expecially one lady who worked on reception for two of the mornings we was there really wish i knew her name, will 1000% be staying there again, food choise was good and tasted 😋 , breakfast choises were on point
Leisure Family_with_children
10/10
Exceptional
01 Jan 2026
Julian
Staff superb, breakfast excellent (choice and quality). Loved the little details (choice of pillows and TWO each provided), quality of toiletries great.
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Dorothy and Dave
Really clean small hotel with friendly staff and great disabled accessibility.
Pleasant bar. The dining room was spotless
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Ben
Spacious, great service and comfortable
Friends_and_family Family
8/10
Excellent
29 Dec 2025
Andrew
Friendly and efficient staff, great breakfast.
Partner
8/10
Excellent
24 Dec 2025
Edward
Clean and cosy hotel. It was Christmas time and well decorated. Looked nice and modern
10/10
Exceptional
11 Dec 2025
Charles
Lots of variety for the breakfast - buffet style so we could serve ourselves as and when we liked
Partner
8/10
Excellent
09 Dec 2025
Andrew
Friendly staff, good breakfast, Sky TV
Partner
10/10
Exceptional
09 Dec 2025
Sylvia
Great helpful staff
Friends_and_family Friends
10/10
Exceptional
29 Nov 2025
roger
Whole place was super clean, room was comfortable and nice an warm, dove toiletries were great, breakfast was lovely, the place is only 10 minutes from ashford and comes with free parking, all at super value.
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Linda
Excellent friendly staff who went above and beyond to make the hotel stay stress free and comfortable.The evening meal was perfectly cooked ,served and good value.
Leisure Partner
8/10
Excellent
08 Nov 2025
Charles
Friendly staff, clean room, easy parking and convenient location.
Business
10/10
Exceptional
07 Nov 2025
Michael
Just a quick over night stay but love the hotel
Partner
10/10
Exceptional
06 Nov 2025
Linda
Excellent friendly service.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Robin
Great room. Helpful staff. Tasty dessert when we arrived and wonderful breakfast before we left the next morning.
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
geoffrey
secure parking comfortable great customer service
Business
10/10
Exceptional
01 Nov 2025
Vicky
Great stay! Family room was very large, with 2 single beds for kids tucked away in alcove. Slept well in comfy beds. Dinner in restaurant was pleasant and breakfast had good variety- sausages were very good! All staff very friendly.
10/10
Exceptional
01 Nov 2025
Mark
Very surprised given the price. Tidy, clean, spacious and well located for a quick trip over to France
Friends_and_family Family
8/10
Excellent
28 Oct 2025
Glynis
Clean, quiet room. Perfect for an overnight stay.
10/10
Exceptional
26 Oct 2025
Samia
Overnight stay no breakfast, lovely staff easy parking , clean hotel, room and general areas.
Had dinner in the restaurant, lovely food , polite friendly staff.
Partner
10/10
Exceptional
24 Oct 2025
Peter
Convenient for Le Shuttle/Ferries.
Partner
8/10
Excellent
10 Oct 2025
Amanda
Reception area modern and welcoming. Staff friendly, helpful and welcoming.
Romm, clean. Bed comfy. Sky TV, frustrating (took ages to find channels we wanted) windows need sealing as could feel a draft and hear traffic noise.
However the worst thing was the noise from the other guests - banging on doors and running up and down the corridors until 1am. So frustrating.
Leisure Partner
10/10
Exceptional
07 Oct 2025
Jan
Perfect place for a stay-over on our way to the channel tunnel. Clean rooms, friendly staff, good food in restaurant.
Business
10/10
Exceptional
05 Oct 2025
Muhammad
Apart from the noisy neighbours, it was a great experience. Staff were very friendly and helpful.
Leisure Family
10/10
Exceptional
27 Sep 2025
Colin

Great location with great staff.

Everything, everyone and the location at this hotel is perfect, reasonably priced, good breakfast,
We have stopped here twice, and will use it again in the future.
Partner
10/10
Exceptional
09 Sep 2025
Paul

Holiday Inn, Ashford.

Check in was very easy, staff on desk polite and nothing too much trouble. Room spotless and comfy. Good facilities, shower, tea and coffee etc. Breakfasts were very good with a decent choiceof food. Checknout was as easy as checking in. Would use again and definitely recommend.
Self
4/10
Poor
06 Sep 2025
Anthony
The food was excellent.
Leisure Self
10/10
Exceptional
31 Aug 2025
Alex

Lovely hotel

Very good
Been nicely refurbished
Partner
10/10
Exceptional
29 Aug 2025
Sara
So clean friendly helpful staff
Friends_and_family Family
10/10
Exceptional
27 Aug 2025
Catrin
Fantastic place to stay. Quiet and clean.
Partner
6/10
Pleasant
25 Aug 2025
Justin

Okay but!

Overall ok, biggest let down was the shower. Worst shower EVER. Absolutely pathetic, and it only take one thing to let down the entire house
Partner
8/10
Excellent
22 Aug 2025
David

Nice stop-over stay

A very brief stay enroute to Europe. Great location for this type of trip. Staff were welcoming and friendly. Bar and restaurant area looked nice although we didnt use it. Room was spacious and adequate for a family of 4. Slight drain smell in room but we put up with it for one night. Rom was quiet.
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
JoanJezzard
Excellent hotel. So clean and modern
Staff the best
Leisure Family
10/10
Exceptional
11 Aug 2025
Andy

Fast overnight stay

We arrived after 10
Fast service
Drinks at the bar ok
Then large room for 4 excellent condition
We left for the Chunnel st 6.20, it’s about 20mins
Friends_and_family Family
10/10
Exceptional
05 Aug 2025
Steven

Would happily stay again - Very comfortable beds

Staff were friendly and helpful
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
antony Alan

Give it a go

The check in was very nice the girl on restaurant was fantastic and i got a lovely room . Very big . The bar boy i say boy because im 65 . Was very friendly. I normally stay in Ashford International not no moor !! So friendly here !!
Business
10/10
Exceptional
19 Jul 2025
Isabella
Guys, I promise you, never slept on a better mattress in a hotel.
We spent a night only and our room was spacious with a large desk.
We had also breakfast and the staff was really friendly. As we travel to the uk quite often, we will most probably go back!
Leisure Partner
10/10
Exceptional
19 Jul 2025
Janice
Helpful staff and great room
Leisure
8/10
Excellent
11 Jul 2025
Andrew

Dover dash

Great parking, nice hotel very clean and tidy. The staff were very friendly. We had a very nice breakfast before our onward journey to Dover ferry port, which is only 35 minutes away.
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
WAI SZE BLANCHE
Clean and tidy room, plenty of car parking space
Partner
2/10
Poor
01 Jul 2025
Hiu Y

Awful customer service

First time I have written a negative review. Got downgraded to a room with a single bed because my original double bed room had faulty air conditioning (on the hottest day of the year so far) - room condition clearly was not checked before check-in. Total lack of communication afterwards - said they would call an engineer but did not give me any updates all night whether I could move back into my double room once the problem is fixed. The only call I had was to ask for the original room key back, and they asked me to go back down myself to reception from my hotel room to hand the key back asap, it felt rather insulting!
Did not sleep well at all due to room having a single bed rather than a double bed (which is what I booked and paid for).
Was not looking for big perks - but they did not offer any compensation or goodwill gesture at all for my poor experience. They only offered to ‘register me as an IHG member’ upon checkout - which would have been free for me to do online anyway!
Awful customer service experience overall and an uncomfortable stay.
Will not use again.
Business
8/10
Excellent
29 Jun 2025
James
Lovely staff and rooms. Bit of noise from the road but I wasn't to Disturbed.
Business_and_leisure Family
8/10
Excellent
19 Jun 2025
OPM

Friendly staff. Practical and efficient stay

Great staff, the room was nice and spacious, comfortable beds. The bathroom is slightly outdated but stull fully functional.

The staff was very friendly and efficient
Friends_and_family Family
10/10
Exceptional
30 May 2025
Emma
Great hotel, service & staff were excellent. Perfect for a night before crossing to France on Le Shuttle.
Partner
10/10
Exceptional
26 May 2025
JAMES
Brilliant hotel. Lovely staff. Clean spacious rooms. Would recommend the restaurant
for evening meal. Great access to shops and the channel tunnel.
Leisure Family
10/10
Exceptional
29 Apr 2025
Adrienn
Friendly staff and great service.
The beds are comfy and the rooms surprisingly large and airy.
We ate dinner in the restaurant and had breakfast, both of which were lovely.
Partner
8/10
Excellent
25 Apr 2025
Yvonne
….
10/10
Exceptional
18 Apr 2025
MICHAEL
Very friendly helpful staff
Family_with_children
10/10
Exceptional
17 Apr 2025
Stanley
Everything in this Hotel was spot on...welcoming very clean very nice decor good food.We would definentley go back again.All staff were very helpful and very nice.
Leisure Partner
10/10
Exceptional
11 Apr 2025
Verified traveler

Excellent Over Stay

Lovely staff & very good service. Food was excellent. Room was very clean & everything you require.
Quilt a little thin so slightly cold overnight, other than that it was excellent.
Partner
10/10
Exceptional
27 Feb 2025
kirsty
Perfect for an overnight stay before an early Shuttle booking.
10/10
Exceptional
26 Feb 2025
Natasha

Lovely stay.

Lovely check in, did leave very early so didn’t have breakfast or use the restaurant. We did leave something behind but as soon as I emailed the hotel replied and advised it had been found and was waiting at reception for me, thank you!
Friends_and_family Family
10/10
Exceptional
25 Feb 2025
Michael

Great staff

Staff were very helpful in reuniting our son with a left behind toy, can't recommend enough
Friends_and_family Family
10/10
Exceptional
24 Feb 2025
Jason

Bang on

Newly refurbished hotel. Amazing rooms, incredibly good staff at every point.
Business
10/10
Exceptional
17 Feb 2025
Stuart
Great rooms, two double beds and modern bathroom for great price
Leisure
10/10
Exceptional
10 Feb 2025
Chris
Great staff and good facilities
Business Self
10/10
Exceptional
30 Jan 2025
Chris
Clean, well kept and very friendly staff
Business Self
10/10
Exceptional
27 Jan 2025
Chris
The staff at this hotel are exceptionally helpful and friendly and the overall service is exemplary!
I have stayed here before and I will definitely stay here again.
Business
10/10
Exceptional
23 Jan 2025
Ian

Just passing through.

Just passing through the area on business. Found the room to bevery clean and spacious. Never got to use the restaurant and bar facilities.
Business
8/10
Excellent
16 Nov 2024
Ronnie
Shower head very small everything else ok
Business
8/10
Excellent
08 Nov 2024
Avril
Comfortable stay, really good, friendly staff

Shame about the state of the closed pub directly in front of the hotel
Leisure
8/10
Excellent
28 Oct 2024
christine
Couldn't find TV remote, then couldn't get the TV to work and had to pop to reception twice before someone came up to sort it.
Business
8/10
Excellent
27 Oct 2024
Richard
Good three star hotel. Very pleasant, friendly and efficient staff.
Leisure Partner
10/10
Exceptional
26 Oct 2024
Andrew

A good overnight stop

We arrived very late, but still the service was friendly, fast and efficient. Plenty of parking and the area was very quiet, it felt safe leaving a car there.

Breakfast was good and well staffed. Plenty of choice, all fresh. Nice and clean dining area.

It wasn't far to the Channel Tunnel either, so overall quite convenient. We'll certainly be back.
Friends_and_family Family
6/10
Pleasant
21 Oct 2024
Angel
This hotel is a bit outdated, bathroom was blocked, not looking very clean but no much chooses around.
Business
10/10
Exceptional
18 Oct 2024
Barbara

Nice hotel.

The reception staff were lovely. Cheerful and helpful.
Partner
8/10
Excellent
14 Oct 2024
Ian

Away for work

This was a good stay, greeting by reception staff was great. I was in room 4, which was spacious, bed comfortable, ensuite good size, desk to work at. The only downside in the room was there was no ceiling light and the glazing was single, so got some road noise. I also ate in the restaurant in the evening and the food was pleasant, not a huge menu.
Business
10/10
Exceptional
13 Oct 2024
Benjamin
Great location for travelling to the continent. Staff are great, rooms okay, they’ve got one of the comfiest bed I ever experienced in a hotel. It’s not the most modern building but definitely worth the money. Really feel welcomed here.
Only downside is that it’s too close to the M20 motorway which makes it a bit noisy.
Leisure Family
10/10
Exceptional
21 Sep 2024
Susan
Great stay for an overnight shopping trip.

My 2nd stay here, last time was December 2023.

Plenty of parking, friendly check in.

Room was spacious and perfectly acceptable with a fab view over fields and lovely Dove toiletries in the bathroom.

Full length mirror outside of bathroom door, if anything lighting could be better in room.

Sufficient tea/coffee making, really comfy beds.

We changed our dining plans last minute and ate in hotel. Food was exceptionally good, perfectly cooked steak, generous side dishes and great wine too.

Our waitress Martha did a wonderful job of looking after us, nothing was too much trouble.

Thank you IHG, will be back!
Leisure Friends
10/10
Exceptional
19 Sep 2024
Michael
Staff are amongst the best you will find…. Unbelievably good
Breakfast very good and the rest you know if you stay at holiday inns
Well lit large car park
Business Self
10/10
Exceptional
14 Sep 2024
Frank
Staff excellent.
Leisure Family
10/10
Exceptional
14 Sep 2024
Joseph
Absolutely amazing staff. Grace and rachel good job girls
Friends_and_family Family
10/10
Exceptional
30 Aug 2024
Martin
Room 201 excellent size for family, just a little noisy due to proximity to motorway.
Friends_and_family Family
10/10
Exceptional
26 Aug 2024
Lee
Nothing particularly unique about the property itself, but it is very very clean, and the staff cant do enough to help! They offer help before you ask for it and they all seem to enjoy their jobs, and get along with eachother whilst doing it. Someone is doing something right here!
Leisure Family
10/10
Exceptional
24 Aug 2024
Christopher
Very good
8/10
Excellent
23 Aug 2024
Satinder
Overall very good, seemless check in and out. Breakfast was good. Staff was friendly. We had no issues of any kind. Highly recommend.
Leisure
8/10
Excellent
18 Aug 2024
Verified traveler

Good, a few things to tighten up

There was construction dust visible and the smell confirmed that the room had been recently renovated. Unfortunately the bathroom sink was blocked and didn't drain. Otherwise a nice hotel with enthusiastic staff.
Friends_and_family Family
8/10
Excellent
10 Aug 2024
gw

Trip

Clean , comfortable bed, large room , comfortable easy chairs , amazing breakfast .
Friends_and_family Family
10/10
Exceptional
09 Aug 2024
Victoria

Vicky

Service great and staff very helpful. Thank you.
Friends_and_family Family
10/10
Exceptional
03 Aug 2024
James
Really good value, fantastic room, friendly staff. Perfect for our stay before an early ferry!
Friends_and_family Family
6/10
Pleasant
28 Jul 2024
Lindsay

Disappointing

i booked a Double Room on Hotels.com. But at check-in was given a Twin Room. Receptionist told me that they only received a 'Standard Room' booking from hotels.com. No upgrade or discount offered, seems like a regular issue that no-one is dealing with.
The room was at the front of the hotel, so we had continuous noise from the motorway. Double glazing not very effective.
Otherwise hotel seemed ok, convivial seating/bar area.
Partner
10/10
Exceptional
27 Jul 2024
Loraine
Staff were excellent, both evening meal and breakfast were good value and extremely enjoyable. Great selection at breakfast, hot and tasty food, would definitely stay again, thank you.
Leisure Family
10/10
Exceptional
22 Jul 2024
Stephen
Great Service from the reception desk after a long journey. Really helpful.
Leisure Family
10/10
Exceptional
10 Jul 2024
Jason
Good place to stay in quiet area with parking. Rooms have decent space.
Leisure Family
8/10
Excellent
06 Jul 2024
Alfred
Clean and comfortable, staff helpful, convieient for travelling
Leisure Partner
10/10
Exceptional
05 Jul 2024
Benjamin
We’ve had an excellent time here. The staff were very helpful and friendly, food was great, room is comfy and spacious. Any requests of ours were sorted out immediately. Only downside is that the building itself is not a modern one but it doesn’t take anything away from our positive experience.
Leisure Family_with_children

Location & surroundings

Holiday Inn Ashford North A20
Maidstone Rd (A20) Hothfield, Ashford, United Kingdom

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Holiday Inn Ashford North A20

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