The Norbreck Hotel

10/10

Exceptional

10 Mar 2026

Shirley

I stayed with my dog and found the accommodation really good. Although my room could of done with a slight upate it was clean and spacious. I had a beautiful veiw of the coastline. The staff helpful and location was perfect. I will return next year to repeat my stay.

Pet

6/10

Pleasant

05 Mar 2026

Susan

The property is very tired looking.
Beautiful position with excellent views from the dining room.

Partner

4/10

Poor

13 Feb 2026

Jeetendra

There was no breakfast

Partner

8/10

Excellent

12 Feb 2026

Paul

Comfortable and clean and well situated.

Self

2/10

Poor

01 Feb 2026

Paul

To start with. Hotels.com have taken the funds from my bank account twice for the same stay. It has taken me no less than 3 hours to try and resolve this and as yet we aren’t getting anywhere. We booked into the hotel for two nights which was a mistake. The room we was given was still being worked on and the bathroom floor was covered in dust sheets and flakey paint everywhere. We were given a different room which was definitely better. That was until later that night. People were singing at the top of their voice at midnight. Kids were screaming and shouting at 6am and then to top it off the plumbing pipes began to rattle like they were going to explode!! We asked about breaking and was told it was continental only and would be easier going onto the front for something better 😂😂. We couldn’t encounter another night of this so decided to cut my loses and forget the 2nd night. The lad in reception apologised and said he would speak to the manager and try and get me a refund. As yet I have heard nothing. Absolute nightmare and wouldn’t recommend

Partner

6/10

Pleasant

01 Feb 2026

Sarah

The building is very very tired. The room was clean though. Breakfast was just continental but the ran out of ham and cheese and it was only 0830

Leisure Partner

6/10

Pleasant

26 Jan 2026

Sarah

Very tired and dated, room was

4/10

Poor

01 Jan 2026

Adam

Breakfast was awful. No hot food, poor selection of an effort of a continental breakfast, coffee machine broke, no cold milk provided for cereal.

Partner

6/10

Pleasant

27 Dec 2025

daniel

Room was fine, large bed ans staff where spot on

Partner

10/10

Exceptional

09 Dec 2025

GORDON

the whole experience was excellent the room was lovely with a super view, the bed was comfortable, would thoroughly recommend a stay and would not hesitate to go back. we did have the room in the photo with balcony so probably the best room in the hotel

Partner

8/10

Excellent

05 Dec 2025

Paula

The reception staff made our stay, they were warm and welcoming.

Partner

8/10

Excellent

30 Nov 2025

Sammie-jo

Room was little small side and leaked when rained bad

Partner

10/10

Exceptional

30 Nov 2025

david

Always wanted to visit Scarborough and the Norbrek makes me want to return! Great hotel and team and a joy to stay as it reminded me of family memories and good times

6/10

Pleasant

29 Nov 2025

Tom

The views were stunning nd the staff is as friendly as can be! My room was amazingly facing one of the best views I've seen in the northeast of England. So why the 3 stars? Well the room itself need ome serious updating and the heater was working a little too well, I had to open the window to get some relief. Also the room was anove the main entrance so no sleeping in as you heard the staff during smoke breaks yelling to one another and guests leaving also it was the room where housekeeping kept its cart outside so heard them as well... on balance great stay but not if you want a lie in

Business_and_leisure Self

10/10

Exceptional

19 Nov 2025

james

Very friendly lad on reception and booking in efficient. Sorted car parking. Building appealing and clean. Room clean and had a bath. Was a bit noisy from windows but i put that down to the storm tgat passed through. On the whole, will definitely be staying again.

Partner

6/10

Pleasant

12 Nov 2025

Stephen

For an hotel, unbelievable limited parking spaces and no long term parking around it. Check-in ok and the twin room was lovely. Breakfast terrible and staff not that responsive.

Partner

8/10

Excellent

09 Nov 2025

Ian

The room was adequate for our needs

Partner

6/10

Pleasant

07 Nov 2025

John

No dinner somtimes no breakfast no chef

Leisure

4/10

Poor

04 Nov 2025

daniel

Didnt stay, staff inexperienced, room damp, cold, carpet stained

8/10

Excellent

03 Nov 2025

Trevor

The first room 219, given was diabolical. Not fit for paying guests needs a total renovation and it was dirty.
After complaining they readily agreed to change rooms which was a vast improvement.

10/10

Exceptional

02 Nov 2025

Kenneth

Good location and helpful staff

Partner

6/10

Pleasant

30 Oct 2025

Matt

The hotel is in a striking location on the cliffs overlooking the shore, surrounded by the sound of crashing waves. It’s a fairly long walk to the town proper, but I loved the location.

That’s really the only good thing I can say about the hotel. It was tired and showing its age. My room was clean but had patches of peeling paint on the walls. It smelled of a combination of seaside dampness and “30 years ago people were allowed to smoke in here”. On the first night the wind was so strong it rattled the windows and the extraction fan in the bathroom so loudly I struggled to sleep. Until I realised the window had been left slightly on vent and closed it fully, even leaving aside the rattling, the wind combined with the waves meant in the early hours of the morning it sounded a bit like a jet engine was running outside the building (until I figured that out, I was considering cutting my losses and trying to book a different hotel at 2am). One day I accidentally knocked a secondary latch on the room door when leaving, locking me out when I got home that evening, and the very helpful guy on the front desk - in a very practiced way, this clearly being a regular occurrence - came up with a screwdriver and jimmied around through a hole in the door until it unlocked.

It was very inexpensive, and the staff were great, and really helpful whenever I needed them. But it wasn’t a great experience and I wouldn’t recommend it or go back.

Leisure Self

4/10

Poor

27 Oct 2025

Alan

Check-in Was Fast As We Did That Online.
We Had A Room Next To The Elevator But To Be Honest We Never Heard It.
The Room Itself Could Have Done With A Fresh Coat Of Paint, The Windows Were Open And The Radiator As We Discovered Did Not Work.
We Ended Up Asking For Another Room After About An Hour Or So Of Waiting For Some Heat That Never Arrived.
The Second Room Was 2 Floors Directly Above The First one But At Least It Had Heating Which Was Great As It Was Only 8* Outside.
Room Was A Good Size And Bed Was Comfortable.

Partner

10/10

Exceptional

23 Oct 2025

Melanie

Staff were very helpful and accommodating. Lounge area was lovely and if it had soft music playing would have been even better. This hotel is not for people who have difficulty with slopes or steps as it’s on the top of a hill and a fair walk from anything. The hotel rooms (we had a sea view room) are tired and need painting and mould and mildew spraying in the bathroom. The bed was comfy and the bedding and towels clean and soft. The clientele are from the Starwars bar and therefore were very noisy at 2am when they came in.
We won’t be staying here again it was not for us, we prefer the South Bay and I recommend anyone booking Scarborough stays in the South Bay especially on The Espanade above The Spa. We’ve been coming to Scarborough for 35 years so know it well.

Leisure Partner

6/10

Pleasant

21 Oct 2025

Ivan

We loved the position of the hotel. Near to the castle anexcelents views

Leisure Partner

4/10

Poor

18 Oct 2025

Karen

All the building was very tired, the room was not very clean, windows had black mould on, mirror was dirty, carpet dirty in the bedroom.

Partner

10/10

Exceptional

17 Oct 2025

Debra

Nice room with a sea view , no complaints really , bed was very comfy and nice a quiet , no road or seagull noise .

Self

8/10

Excellent

17 Oct 2025

Derek

Very good value for money

Partner

6/10

Pleasant

12 Oct 2025

Ian

Room was fine for what we wanted. Cheap hotel for a boozy lads night away.decent location.. and a Nice view.... Bit tattty, beds were comfy enough... wouldn't stay as nice couples weekend.

Friends_and_family Friends

2/10

Poor

12 Oct 2025

Adam

Rude staff,car park was closed we weren’t informed ov this as we booked for off street parking and the room was dirty.

Partner

10/10

Exceptional

12 Oct 2025

IAN

The room was very clean and looked freshly decorated.

Partner

4/10

Poor

08 Oct 2025

Leah

Foyer reeked of urine. Staff nonchalant. Bathroom dirty. Ceiling mouldy & falling in. Overall very tired. Needs some serious TLC. Such a shame

Partner

8/10

Excellent

05 Oct 2025

Joan

Room was clean , not a lot of staff around in the evening but friendly , good for a pet , if you like a walk to a beach north side and south side , my dog loved the beaches was October we went so not so crowded

Leisure Pet

10/10

Exceptional

03 Oct 2025

Lavanya

Clean room with beach view magnificent. Staff are all lovely. Ash did an amazing job. Highly recommend this place

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Malcolm

We stayed at the Norbreck Hotel for 7 nights and we had avery enjoyable stay. We had a wonderful view of the sea from our hotel window. The staff were extremely friendly and nothing that you asked of them was too much.
Scott and Andrew the receptionists were both helpful and friendly. Not forgetting Pete. We would definitely stay at the Norbreck again. Thank you all for making our stay a pleasent one.

Leisure Pet

8/10

Excellent

29 Sep 2025

Alison

Nice hotel overlooking the sea

Clean room. We had the superior room with balcony. Beautiful view of the sea and coast. Very large room with king bed, sofa and table and chairs overlooking the sea. Does need updating but good price and staff friendly and accommodating. Very good breakfast buffet. Dogs aren't allowed in breakfast room, but we were allowed to eat it in the bar area with him. Great service from staff.

Partner

4/10

Poor

29 Sep 2025

Jonathan

Very tired and in desperate need of upkeep. Most staff, while friendly and polite, were unkempt, in keeping with the general scruffiness of the hotel. Food was average. Shower was gravity fed, almost zero pressure. Walls are so thin you can hear everything from above and around you.

Great location with fab views but you can't live off that alone!

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

richard

Breakfast ok if up earlier
Didn’t as couldn’t eat another time….

8/10

Excellent

27 Sep 2025

Mark

Good choice of breakfast. Lovely beach view.

6/10

Pleasant

26 Sep 2025

Annalisa

Rooms were fine. Shower wasn't working. With a little refurbishing, this place could really be special. Especially the ground floor restaurant with an amazing view of the sea.

Leisure Family

4/10

Poor

17 Sep 2025

JEAN

Unable to book a table for evening meal due to amount of guests (coach party). Quality of breakfast poor. Rude member of staff with attitude problem!. Hotel requires considerable make over however, the room was exceptionally clean. No parking on site.

Leisure Family

6/10

Pleasant

13 Sep 2025

Andrew

A bed for the night but needs a refurb

This venue is crying out for a refurbishment. The decor is showing age and the bedrooms are in dire need of modernisation, particularly the en-suite.
Parking is extremely limited on site with only 6 spaces. I was told the cost could be added to my bill and a space would be reserved. However, when returning after a day out, no space reserved and no space to park. A member of staff advised parking blocking others and sort it in the morning. I was told at checkout that the parking couldnt be added to the bill.
Breakfast basic but service seemed unprepared with some cooked items missed and no milk for cereals or hot drinks for a good 10 minutes into service.
Overall i found this hotel noisey and heard all guests movements down corridors, ive had better sleep and peace in a premier inn!

Business

8/10

Excellent

07 Sep 2025

Jill

Good location with access to both bays. It is, however, an up hill climb. The hotel in parts is a little dated. Our room with sea view was quite compact and due to its size quite hot. We slept with windows open but that in turn made it quite noisy from the road below. Breakfast was nice. Staff very helpful.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Yvonne

Super stay, friendly staff. Grest locality

Leisure Friends

2/10

Poor

07 Sep 2025

Mark

Avoid like the plague; book the Premier Inn!

Definitely not as advertised ! Initial greeting of both hotel and staff was so abysmally disgusting that we walked straight back out and stayed at the lovely Premier Inn. No useable disabled parking, no accessible rooms and absolutely no professionalism or manners. Avoid at all costs DO NOT WASTE YOUR TIME AND MONEY!

Partner

6/10

Pleasant

06 Sep 2025

Claire

I liked the price as it was a base and wasn’t spending much time in the room-however, the room had not been fully cleaned, dirty cups, water left in the kettle, leaky shower and previous customers products left in the bathroom

Leisure Partner

8/10

Excellent

06 Sep 2025

Verified traveler

The hotel and the staff were lovely. the hotel was undergoing renovations so a bit tatty in one of the rooms but clean. The views were stunning and worth the price!
Breakfast was nice.
Only complaint was the soundproofing I could hear everything from the room upstairs every creak, the couple talking and the snoring. It did taint my stay as I didn't sleep well because of it

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Leanne

Helpful staff, recommended where to go in the area, sorted out parking for us. We stayed 2 nights, coffee tray was replenished, room was clean and facilities were comfortable.

Leisure Partner

8/10

Excellent

30 Aug 2025

Tony

Cheap & cheerful, clean & friendly, fab breakfast

The low prices reflect the experience here. The staff were all very helpful and attentive and the value for money is astonishing - the B&B price was unreal.

The whole hotel could do with an update and the bed was really soft and not no my liking. The bar area looks like the furniture has been bought at about seven different warehouses.

BUT - if you want somewhere thats OK, pretty clean, friendly, cheap and with a big breakfast selection then theres absolutely nothing wrong with the Norbreck

Personally, I'd rather pay more next time I visit and stay in a more modern or developed hotel but there's really nothing to actually dislike about this place

Friends_and_family Friends

8/10

Excellent

29 Aug 2025

leanne

Location and noce freskndly place

6/10

Pleasant

29 Aug 2025

John

Condition of room poor thick with dust wouldn’t stay again

Partner

10/10

Exceptional

28 Aug 2025

The Holy

The sea view was amazing. Friendly staff wirh easy, fast check-in.
Room definitely needed a lick of paint and spiders in the bathroom a bit off putting.
The bed was extremely comfortably though.

Leisure Partner

2/10

Poor

25 Aug 2025

Verified traveler

This hotel is so run down and filthy it should'nt be operating dont know how they are getting away with it, they are putting guests at risk,no EHS standards, poor quality breakfast

Partner

4/10

Poor

24 Aug 2025

Joanne

Just returned from 2 night stay. Parking is extremely limited. Had to park a few streets away. Hotel very basic ,and appeared to have skeleton staff on . Gentleman on reception was friendly first day . Didn’t say a word when we left , not even good bye just took the key ! We werent happy that on our first full day there to get a call midday telling us that we were due to check out that day , and why were our belongings still in the room ! And they would be packed up at 1pm !! .
Although breakfast was mediocre, there were 2 young ladies working very hard cleaning the tables

Leisure Partner

10/10

Exceptional

23 Aug 2025

Andy

Hotel over the sea

The hotel is a bit dated but clean and has amazing views of the see staff were friendly. Room was a decent size with a big bathroom. TV and tea and coffee in the room. Great location of the hotel short walk in to town would stay here again

Partner

6/10

Pleasant

23 Aug 2025

Chris

Was woken up twice - 5am by a slamming doors and 6am by a fire alarm

Business_and_leisure Self

10/10

Exceptional

23 Aug 2025

Janet

Fabulous views across the Bay

Feom the moment we arrived the views were brilliant! Managed to park straight away in their small area. Staff were pleasant, breakfast lovely and lots of it. View from breakfast room was of the bay, brilliant. Bar and breakfast rooms clean. Our room was a standard double, views of the south bay from our room. Although the room and hotel, in general, are in need of updating, everything was clean and tidy. Goid job we love walking as was a bit of a walk to town and south bay, however over the weekend we found some shortcuts, which made it much quicker! Would definitely visit again. Signs around the hotel said updating was taking place this year.

Partner

6/10

Pleasant

22 Aug 2025

Ian

Parking is a nightmare

Partner

6/10

Pleasant

20 Aug 2025

Steven

Tired but OK, Great views of the North Bay

First of all car parking is an issue here. There are about 5 small and awkward car parking spaces on site which can be reserved for about £6.00 per day, for everyone else its on street park if you are lucky enough to find a space anywhere near the hotel. On street car parking permits can be purchased from the reception for daily rate of £5. Next location. The hotel is perched near the top of the hill / cliffs which gives great views across the North Bay but is good 10-15 walk to the beach or town center.
Checking in was effortless and friendly. Our room was on the third floor and smaller the expected but the view across the bay excellent, pity there was no balcony to sit outside to enjoy the weather and views.
Breakfast was distinctly average buffet breakfast, not great but not too bad.

The whole hotel inside and out is tired and dated but there was a notice in the reception apologising and explaining that a lot of refurbishment work was scheduled throughout 2025. Staff were all friendly, helpful and professional.

Partner

10/10

Exceptional

13 Aug 2025

Bestun

Only stayed the one night together with my son. Lovely view from the front of the hotel.

Friends_and_family Family

6/10

Pleasant

12 Aug 2025

Susan

In a quiet area. The staff are always friendly and helpful.

8/10

Excellent

11 Aug 2025

David

It was a lovely hotel with friendly staff but badly in need of updating and decorating

Leisure Partner

4/10

Poor

08 Aug 2025

Verified traveler

The location was fabulous and 1 member of staff helpful.

Had to change rooms - first room TV didn’t work, 3 hours of messing around trying to sort it.
Second room I did check but assumed the windows would close so didn’t try them. Bathroom not at all, bedroom didn’t shut fully.
Skip outside that meant the seagulls never left it alone. Hallways dirty and unclean

Friends_and_family Family

4/10

Poor

08 Aug 2025

Mark

Not sure what to say. If you want retro this is the place. States parking, for five cars which seems to be all reserved.

Business

6/10

Pleasant

06 Aug 2025

Anneli

.

6/10

Pleasant

04 Aug 2025

Josephine

Breakfast average didn't have evening meal. Bed reasonable

Leisure Self

8/10

Excellent

04 Aug 2025

Kerry

Good location. Average hotel.

We had a nice stay at The Norbreck. The location was good and it had a fantastic view looking over the North bay. Parking is a bit of an issue, as the hotel only has spaces for a few cars. We parked on the road luckily quite close and the hotel gives you a parking permit to display which costs £5 for two days. You could easily end up parked up quite a distance from the place. The location is also good for walking from, if you go round the back and through the church yard it's not far to walk to the South Bay beach. We walked around the headland which takes much longer and came up by the church which didn't take long at all.
Breakfast was satisfactory, it would improve things if they had two toast makers as you needed to send bread through twice to get it toasted and a queue formed quite quickly, even though it wasn't particularly busy.
The staff were friendly but sometimes unobtainable. When we checked out there was no clear instructions on where to put the key but also no one around to ask. Several people in front of us in the queue for reception just put their key on the counter and walked away. We did the same. A box on the counter for a key drop would have felt more secure.
Overall it was ok for the one night we stayed.

Partner

10/10

Exceptional

03 Aug 2025

Andrew

It was just me and my son for an overnight stay. I hadn't paid for a sea view room and ended up with a large corner ensuite room with free tea/coffee,(Kettle). When we left the room the door wouldn't lock so went to reception to report it,in the meantime I went to get my car as I'd got a space in the hotel car park (very limited spaces £6.00 for the night).Back at the hotel they gave us another room a sea view with no extra charge. The following morning we had a buffet breakfast, (which was very nice),with the dining room looking out to sea and the bay.I definitely would stop there again.

Friends_and_family Family

8/10

Excellent

02 Aug 2025

Jane

Breakfast was very good

Friends_and_family Family

6/10

Pleasant

01 Aug 2025

Mrs

Lovely Location

Great location; very old and tired hotel (think 1970's social club decor and toilets in the pub/concert room). Bedroom was very clean, albeit small.
Although I understand every hotel and business in the area need to make their money but charging £200+ a night just because there is a concert in town is rather steep and left a lump in my throat.. the normal rate of £75 is correct for this hotel!

Partner

8/10

Excellent

29 Jul 2025

malcolm

Great coastal views

Friendly staff check in.Nice breakfast.Great views of coast.

Friends_and_family Friends

10/10

Exceptional

27 Jul 2025

FIONA

We stayed for one night to attend a concert nearby.
I'd booked a while ago and was a little dubious reading some of the recent reviews.
The hotel has a great location and is as you'd expect a Victorian seaside hotel to be, a little dated but that's part of the charm. The hotel boasts commanding views over the bay and close to the castle.
We had 2 rooms booked, both were spacious, clean and seemed to have new furniture.
The staff were lovely.
There's minimal parking, but we managed to park nearby.
Overall the hotel was ideal.

Leisure Family

2/10

Poor

27 Jul 2025

Hazel

Unhappy stay

The room you see when you book isnt the room you get. False advertising. The paint in the bedroom was peeling. The carpet had stains and was old and dirty. The bathroom radiator was hanging of the wall. The bathroom floor wasn't clean. Cobwebs in the recess of the bathroom window.
An absolute disgrace for the money.

Partner

2/10

Poor

25 Jul 2025

Caroline

Avoid!!!!

Avoid this hotel! Very old and in need of major TLC and a deep clean. Mouldy bread at breakfast, moody staff and dirty bathroom - so much so we checked out at 9am in the morning desperate to get to our next destination so we could have a shower - there was no way we were using the shower in this place!

Partner

10/10

Exceptional

24 Jul 2025

Christina

Comfortable 3 night stay

Stayed 3 night here in Scarborough at The Norbreck Hotel. I slept really well, my room was clean with beautiful view of the sea. I had a great time. Breakfast was great. I definitely will stay here again.

Self

8/10

Excellent

20 Jul 2025

Joel

Fantastic location and amazing view

Partner

8/10

Excellent

11 Jul 2025

rachel

Lovely friendly staff, good breakfast, comfy bed, the room was a bit drab, the facilities are tired and need upgrading. Great view.

Leisure Family

4/10

Poor

11 Jul 2025

A

Very Disappointing

I booked a superior twin room, chaotic arrival, staff unsure of what they were doing. Given a room, on entry it was a double not a twin.

The recptionist organised the change whilst we sat in the lounge, another member of staff dumped duvets and bedsheets on the floor near us. Then a different memeber of staff a few minutes later, sweating, picked them up and almost blamed us for his inconvenience if having to change the room to the one we ordered.

Walking to the room there was a large paint pot and roller in the hallway.

The 'superior twin' was on the first floor just by the hallway, able to hear conversations outside, in the hallway and in other rooms, including snoring at night.

One of the hand towels had faint red stains on, did not want to enquire further on that.

The best thing about this hotel was the view, which you can stand outside and get for free.

Friends_and_family Family

8/10

Excellent

10 Jul 2025

Gary

Great Location

Nice location. Young woman at reception lovely and friendly and helpful. Room bit compact but clean and in good condition. I would certainly stay here again.

Partner

10/10

Exceptional

07 Jul 2025

juanita

Nice friendly service, clean and has everything you need for an over night stay. Bar on site, outdoor seating.

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Nick

Good value basic hotel

We just wanted a good nights sleep and a shower. This place was friendly, clean and fitted our requirement at the time. It isnt luxurious, but offers good value.

Partner

8/10

Excellent

04 Jul 2025

Eilidh

Nice getaway

The hotel is nice and the staff are friendly and the veiw is fantastic

Partner

4/10

Poor

01 Jul 2025

Kathy

Working Weekend

Dated older hotel. Loo roll holder falling off walk, sink too small to fill the kettle. Shower is Luke warm rather than hot. Service was ok but didn’t eat or drink at the hotel. Pre book your parking

Business

6/10

Pleasant

21 Jun 2025

Etienne

Nice location, very good views but not worth the money they are charging. The hotel needs some serious remodelling inside and out. Can't comment on the food as we didn't eat there. Car park is awful and only really enough space for 5 cars as we were blocked in by 3 extra cars when we were trying to leave, not great if you're in a rush at all. Wouldn't stay here again. Staff were great however can't complain about them.

Partner

4/10

Poor

21 Jun 2025

R.

No entertainment, short of staff, room grubby, hole in wall, cobwebs, shower was pathetic, water pressure non-existent, 200 ml bottle of coke £3 , no amenities and poor parking , not worth the 150 quid i paid

Partner

10/10

Exceptional

17 Jun 2025

Steven

Nice stay

The building is old so you had the normal creaks, bathroom was clean, bed and bedding really comfortable and clean. View was amazing

Partner

6/10

Pleasant

16 Jun 2025

James

Hotel was dated needs work. Bed was comfy and breakfast was ok.

Business

6/10

Pleasant

14 Jun 2025

Stuart

Lovely position, great view from our bedroom! The rooms desperately need an update! But still, you can't make the walls thicker! Could hear every word that was spoken in the next room, and above!! The staff were sooooo friendly and helpful.
Don't think it was worth what we paid! No Guiness, only zero? Parking was rubbish too! Extra costs, just wrong when you're paying that amount of money, for a room for less than 24 hours!!!

6/10

Pleasant

12 Jun 2025

Martin

Along with many other guests, the views if you choose a sea view room are quite stunning, but we don't go to stay in a hotel to stare out the window do we.

I checked the reviews from all sites before providing my own and it is purely based on experience without being influenced by others.

It is a shame that there is a theme running through the reviews, because the building is in dire need of investment and perhaps this is why there is a little A4 note on the wall in the reception area pertaining to this.

Rather bland in it's explanation but I think it's fair to say, that it's not being run by hoteliers of the year.

My room had the bathroom ceiling wallpaper hanging off and is heavily stained with black, mould patches above the window too and poorly sealed around the bath. It is unsightly, but you just see, layer upon layer of \"making good\" as this decor is a make do measure.

I get it would cost a small fortune to gut it and the time it would take, but the owners clearly have their reasons. I would be too embarrassed to work on reception. Perhaps this is why there's a \"disconnect\". No one gave me the WiFi info and nothing in the room alluded to it so I had to go down and enquire.

Other than what I've mentioned, the main issue that affected me was the doors and floors.

The doors leading to the rooms need planing and rehanging.

The door to my room had to be shoulder nudged to open, but at least my yale lock didn't have a screw wedged in it, because it was obselete.

Leisure Self

10/10

Exceptional

12 Jun 2025

Ian

Nice hotel

Enjoyed the stay at the hotel.
Rooms were good although maybe a little tired, but comfortable.
Good cooked breakfast to send us on our way.

For the price, well worth the visit. I've stayed at much worse that cost a lot more!

Business

10/10

Exceptional

06 Jun 2025

Louise

All Staff were so welcoming and engaging with the guests. Lin on reception was particularly fabulous! Breakfast was a buffet style- cooked and continental- unlimited drinks- all freshly cooked and hot! Views from the dining room looked out over the bay!
Nice and central to explore North Yorkshire!
Comfortable room with good facilities, some areas are being redecorated which could be seen but didn’t affect our stay at all!
Thank you

Partner

8/10

Excellent

01 Jun 2025

Steve

Ok

4/10

Poor

24 May 2025

Philippa

Below par hotel.

Very run down. Toilet not very nice with old and stained seat. Bay view but dirty windows. Staff ok but not overly friendly. Friday night but restaurant not open. Breakfast ok but overpriced for croissants that were undercooked and inedible. Wouldn’t stay again.

Partner

10/10

Exceptional

18 May 2025

Catherine

Fantastic stoped 😀 to see the Kelpies and Falkirk wheel. We stayed for two nights. Staff excellent they make your experience 😁. Had my first facial,
Our dog loved it. Only thing to let them down was there breakfast full English for the price it was very greesey my potato scones was limp with greesey.

Leisure Partner

2/10

Poor

18 May 2025

Sofia

Room was disgusting. There was dirt everywhere... behind the side table, in the sink in the bathroom. There was public hairs on top of the bed.
Get rid of the cleaning staff and get proper caring staff. For almost 100 pounds a night the room should have been better

Partner

8/10

Excellent

10 May 2025

Susan

Just had another good stay at the Norbreck. As with most chain hotels, it’s a bit tired in places but
The staff were all excellent
The bed was comfortable
The sheets were clean
It’s in a good place for the quieter North side and also for getting into town and the shops.
Would definitely come again.

Leisure Partner

8/10

Excellent

05 May 2025

Verified traveler

Great Staff and Great View

The staff was lovely. Everything was clean and comfortable. The hotel is a bit run-down but good for a short stay

Friends_and_family Friends

8/10

Excellent

28 Apr 2025

Maria

A budget friendly place to stay.

My Mum and I had a lovely weekend stay in Scarborough and really enjoyed the hotel. The staff are fantastic and couldn't help enough. They explained on check-in that they are in the process of upgrading and refurbishing the hotel so we knew to expect it to be dated in areas. Despite this it was clean, comfortable and cosy.

The only negative we did have was the hotel reserved a disabled parking bay for us which was wonderful and worked great for the first 24 hours but then we went out and when we came back somebody else had parked in the space and the reserved sign with our name and reg on had miraculously disappeared! I was fuming as it meant my 80 year old Mom with limited mobility had further to walk and we couldn't guarantee getting a space at all as we had to squeeze in by the bins. I reported it to reception along with the reg of the car but felt nothing was done. Each car has to register so they could have easily located the person staying and go and tell them to move it. That was the only negative about the service.

Our room was situated right next to a fire door and the corridor was quite tight so unfortunately we had everyone banging our door with their suitcases whilst trying to get through the door, and our neighbouring room did not control their kids letting them scream and run up and down the corridors banging the fire doors, luckily this was in the morning & not at night. But we would stay again so can't be too bad!

Friends_and_family Family

6/10

Pleasant

26 Apr 2025

Daytona Louise

The Hotel is located in a stunning spot overlooking the north side of Scarborough, amazing views. The Hotel is a bit worn, with marks on walls, worn carpets, etc and in need of some TLC, however, for a night or two I wouldn't, staff were helpful, there's a bar and food seating area as well as benches outside overlooking the sea. There's not loads of parking for the hotel but they offer a parking disc to park on the main strip.

Leisure Partner

8/10

Excellent

19 Apr 2025

Fatemeh

The hotel was very old but had a beautiful view and was located in a very quiet place. The breakfast was good.

Partner