Hampton Inn And Suites Baltimore/Woodlawn

United States , Baltimore - MD
Windsor Mill, 1810 Belmont Avenue
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100 reviews shown

6/10

Pleasant

30 Mar 2026

LATOYA

It was a bad experience for me to travel 7 hours to not have wash rags and to be told everything you have to come and get it. I had a handicapped mom leaving her by herself wasn't a option. No microwave or cold refrigerator.

Family_with_children

8/10

Excellent

23 Mar 2026

Jordan

clean room

Family_with_children

8/10

Excellent

22 Mar 2026

Ayomide

This hotel needs more parking there’s no way I should be struggling to find parking at a hotel that I paid for.

8/10

Excellent

21 Mar 2026

Heather

Check-In was quick and simple, the room was clean and inviting. I loved being able to use the Hilton app for check-in/check-out, and as my room key. I appreciated the posted quiet hours but I did find it odd that there were additional charges for things like bringing our complementary breakfast up to our room…. It felt like they were finding ways to use the $75 stay deposit. As for cleanliness, the room itself was good, but small things in the common areas needed work. For example, the public restroom on the lobby floor was missing some paper products and on our last morning, we saw tissue paper crumbled up and scattered on the shelving across from the elevators. Maintaining and preventing the dining room trash cans from overfilling also needed work. Overall they had a decent selection for breakfast. If you are going to eat breakfast there, I would suggest going closer to 6am, when the hot dishes (eggs, potatoes, sausage) are still warm. On my second morning I went down at 8:30 instead of 6 and needed to warm the food in the microwave. For the deal that I found to stay here for a couple of nights, it was a decent stay.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Donya

We were greeted by a friendly staff constantly. The rooms were clean and breakfast was delicious also. We had a pleasant experience overall. We will book here again when we return.

Partner

6/10

Pleasant

17 Mar 2026

Keith

Hotel has lost its luster. ADA bathroom tub should have a stool to sit in to shower. Nozzle did n't work well. Room was clean and inviting.

Partner

8/10

Excellent

16 Mar 2026

Frank W

Very good

Partner

10/10

Exceptional

02 Mar 2026

Musekiwa

Yes

Self

10/10

Exceptional

26 Feb 2026

Yohalmo

Clean comfortable bed nice pool

10/10

Exceptional

19 Feb 2026

Courtland

Good

10/10

Exceptional

17 Feb 2026

Anthony

It was excellent

10/10

Exceptional

05 Feb 2026

Branden

Convenient

Self

10/10

Exceptional

01 Feb 2026

Saad

Good service and staff

Friends_and_family Family

2/10

Poor

28 Jan 2026

Toya

Room was very spacious and clean . Amenities no microwave.No space for truck parking.I wasn't informed able free buffet breakfast.I also wasn't able to access Internet either

8/10

Excellent

27 Jan 2026

Latoya

Staff courteous. Room clean. Breakfast well stocked and variety

4/10

Poor

16 Jan 2026

Shiquita

We ask for extra towels from the man shift 3-11 and he said they were out of towels. Then we asked if they had housekeeping he said they come in the morning. The night shift person came in and we asked for a pillow case he said they didn’t have any but they had towels which was strange b/c the man from 3-11 said they was out of towels. Fast forward morning came I ask for housekeeping for the towels and trash they said leave it in the hallway. I went to breakfast alone came back went with the kids came back went to the pool came back the items was still in the hallway. My niece called when I went back to the pool and they finally came and picked the items up. Breakfast could have had more options. The sign for the pool says it closes at 10 but staff said pool closes at 9 and needed to lock up.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Keith

It was exactly what I expected from me favorite hotel brand

Business Family

10/10

Exceptional

05 Jan 2026

Rashaud

The staff was excellent and the rooms were nice, clean and relaxing

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

david

Very helpful check in staff

10/10

Exceptional

05 Jan 2026

david

Clean room and helpful check in staff

2/10

Poor

04 Jan 2026

Deangelo

They can’t wave my incident fee I knew nothing about of 75 dollars I just spent 146 dollars online for a room to get at 9pm and I picked a non refundable room and when I arrived I had to make a 75 dollar payment I knew nothing about that I don’t have so now I can’t cancel my room and get my money back so I lost out on 146 dollars smdh this is terrible they act like they don’t wanna help anyone so now I’m stranded tryna figure stuff out

Leisure Self

10/10

Exceptional

01 Jan 2026

Umair

Clean room

Leisure Family

10/10

Exceptional

30 Dec 2025

UFONDU

Nice room

2/10

Poor

24 Dec 2025

Maria

I was very concerned about roaches to say the least. This insect can get into clothes, bags, suitcases. I had to thoroughly inspect everything to ensure no roaches came home with me. No management was present for me to speak to. I did however use the link provided upon check in to communicate with them and I went to the front desk associate; however although they were very nice it was nothing they could do or offer me. When I think of Hampton Inn and Suites, I was to believe it was an upscale hotel (8.5 rating) and I would have nothing but a pleasant time. However, on top of the roach there was a constant noise for the entire time we were there. I even called in a house cleaner the morning of 12/21 to ensure that this noise was no usual and she agreed. When i called the front desk they said ok well check it once you check out. which i thought was awful. My husband also sat in the lobby from 9am to 930 and no breakfast. I then knocked on the door to the kitchen / food area to find the worker on the phone. She advised 10 minutes wait..,.yet food did not appear for any of the guest until 950 and it was very limited for all the people who were waiting. Seems a shame they express a FULL HOT BREAKFAST, and there was undercooked pork sausage, cold egg omlettes, and potatoes which were not cooked in the middle. We even joked that this is pork and must be fully cooked so guest dont get sick. The heater on the pool was not working. AWFUL

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Catania

Kind staff, clean rooms, and nice free breakfast. Needs updates, but affordable and good for a few nights stay.

Self

8/10

Excellent

21 Dec 2025

Jason

Clean room,
Good staff

Partner

10/10

Exceptional

15 Dec 2025

Corey

Clean room, Friendly staff, good heating unit

Business

10/10

Exceptional

13 Dec 2025

Serena

Clean room great area staff was very nice

Leisure Friends

6/10

Pleasant

04 Dec 2025

Ann

The room was pricey, but in unsatisfactory condition on arrival. The tile floors were very sticky.

Nothing was done to the room on the next day. All we received was a knock on the door in the evening and given a few towels.

The breakfast had no bananas, no muffins, and no sweet rolls either day. The bagels were very stale. On the second day there were no biscuits. The second day at 8 00, only 2 hours into the promised 4-hour service, there was nothing but decaf coffee. I will not plan to stay here again.

Business Friends

10/10

Exceptional

30 Nov 2025

Reynolds

The breakfast was one of the worst. Coffee was good though.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Michael

Easy to get where I need to go

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Michael

Yes

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

MARY ANN

Wonderful

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

Cindy

Limited breakfast menu,staff not outgoing, air in room too warm

Business_and_leisure Pet

10/10

Exceptional

23 Nov 2025

John Grego

Very clean, Staff's are friendly and approachable.

Business_and_leisure Family

6/10

Pleasant

17 Nov 2025

John

Breakfast included medium hot coffee and sour milk.
Housekeeping non-existent: no bed making, no cleaning, had to ask for towels.TV did not turn on needed batteries in remote indicated room was not used for a while.
Hotel did not live up to its name.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Rick

Location met our needs. Breakfast was nice and the staff was helpful

Leisure Partner

6/10

Pleasant

05 Nov 2025

Muhammad

Hotel and room smell odor.

Could be improved with fresh fragrance and use fragrance while washing bed sheets and pillow covers.

It was spacious though.
If smell could be improved it would add up.

8/10

Excellent

05 Nov 2025

Mun-Kit

Wonderful stay! Everything stood out - Personable staff, impressive environment & newer facilities with all the amenities we would need. Followed by a comfortable & immaculate room to slumber, big breakfast, flowing coffee & tea. Only downside is that they don't have enough luggage carts. But you can sit a spell in their inviting & comfortable lounge until you can grab the next one!

Business Partner

2/10

Poor

03 Nov 2025

Jason

Did not realize inc

8/10

Excellent

29 Oct 2025

Lori

The hotel was clean and quiet

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Jesus

The room and the pool had a few dated features. However the gym is brand new. Breakfast and staff service was good.

Business_and_leisure Friends

6/10

Pleasant

26 Oct 2025

gail

Our room was clean, missed not having a microwave, tiny fridge but worked for the three days. Had to dress and go down to lobby for hot tea, when I had everything but hot water(microwave) in room. Was a family gathering, but other than rooms, had no place to gather except lobby/lounge. Evening dark. No noise after 8pm. no meals taken to rooms? It did, but will probably look elsewhere next time.

Leisure Family

10/10

Exceptional

20 Oct 2025

Latoya

Clean hotel rooms & grounds. Comfy quiet hotel

8/10

Excellent

17 Oct 2025

Zorini

Grat

Friends_and_family Family

6/10

Pleasant

15 Oct 2025

Lora Lynn

Modern bathroom was great.
Pillows awful, wallpaper seams coming apart in the room, furniture beat up and someone’s underwear left in a drawer.

Business_and_leisure Self

10/10

Exceptional

12 Oct 2025

Shadrina

Good and Decent Stay

The room clean and was cleaned while I was there. The breakfast was suitable for my needs. The maid service was notable. They were attentive to my needs.

Self

10/10

Exceptional

12 Oct 2025

Shawn

Was really nice. Good customer service. Room was clean bed comfortable
Just nice all around

Business_and_leisure Self

2/10

Poor

10 Oct 2025

Francesca

Terrible

2/10

Poor

09 Oct 2025

Lucent

They ran out of towels, my room was not cleaned and my daughter had roaches in her room

10/10

Exceptional

07 Oct 2025

Sandy

Room clean staff very nice and area peaceful

2/10

Poor

04 Oct 2025

Kevin

From the check in process to the condition of the property and the room, no effort was extended. The elevator had a smelly sticky liguid spilled in it, the room was outdated and the matress was like a towel. It presented as a $40 room. Hampton once was a go to trusted clean and modern travel stop for me. No more! The very good rating on expedia must have come from a poll of local crackheads. I didnt complain, nor did i stay. I chose instead to drive 4 more hours to my destination. If you have a reasonable expectation of what a hotel room should be, don't book here

Leisure

6/10

Pleasant

28 Sep 2025

Tammy

Rooms where clean

8/10

Excellent

28 Sep 2025

Wendy Poulsen

There was stain on carpet and missing light in bathroom.

Leisure Friends

8/10

Excellent

27 Sep 2025

Helen

The decoration in the room was pleasing to the eyes. The bathroom was very clean. I like that I was able to use my phone to checkin and open my room door.

Leisure Family

2/10

Poor

27 Sep 2025

laray

Didn’t appreciate the service third party. Never can get to the source for problems.

Self

10/10

Exceptional

26 Sep 2025

Estephania

The hotel close the parking,Baltimore is very dangerous.and I parked very far thanks

8/10

Excellent

24 Sep 2025

Mariah

they will charge you for everything!! eating breakfast in your room, having decorations in your room, making any noise after 10pm INSIDE THE HOTEL. but you can be out front making all the noise you like

Leisure Family

10/10

Exceptional

24 Sep 2025

Guy

It's been a pleasant stay, parking is an issue to it reserving half +/- blocked off

Leisure Family

2/10

Poor

22 Sep 2025

Starr

Hotel had a recent bed bug infestation and roaches on the room. The location was off putting and in a sketchy area.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Sanchaz

Perfect customer service

8/10

Excellent

07 Sep 2025

Joseph

Follow Your Guidelines

There were ample signs describing a noise ordinance after a specific time. However at 2:30 in the morning I was awoken to the blasting of boom box music and people yelling. This continued for over half an hour.

Partner

8/10

Excellent

05 Sep 2025

Reginald

Staff

Leisure Friends

2/10

Poor

31 Aug 2025

Jeffrey

Room not thoroughly cleaned. Staff not very friendly

Business Family_with_children

6/10

Pleasant

28 Aug 2025

Victoria

Please provide better customer service

Waited 20 minutes at the front desk looking for someone so I could check in. The second day they didn't leave us enough towels the third day they didn't leave us a towel for when we got out the shower. The soap containers that were located in the shower were empty.

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Monica

Great room and customer service. Not enough parking spaces would be my complaint.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Chantel

Very nice

Leisure Self

6/10

Pleasant

18 Aug 2025

Mary Ann

My stay was what I consider average. It was not in a very good part of town but I did not go out at night. Only fast food restaurants nearby. Had to travel north to get a decent meal.
Room was serviced every day.

Business

8/10

Excellent

15 Aug 2025

Chandra

The hotel itself was nice. The rooms appear to be fairly new renovation. However, the hotel directly behind is a somewhat questionable facility, which made the area seem questionable. The free breakfast was standard for what you get for free so don't expect too much there.

Business Self

6/10

Pleasant

13 Aug 2025

Katrice

Customer service was not good when we got in, the shower had hair and mold the bed was hard. No I would not book there again

Leisure

10/10

Exceptional

18 Jul 2025

Brian

I appreciated the staff. My flight into Baltimore was delayed many times and the staff stayed late into the night so that I could check in.

Business Self

10/10

Exceptional

10 Jul 2025

Thomas

Very clean and comfortable, staff was knowledgeable and professional.

10/10

Exceptional

25 Jun 2025

Mommy and me

It’s was a good stay no problems

Leisure Family_with_children

4/10

Poor

18 Jun 2025

Sheila

Our room was dingy and the staff was rude.

Leisure Family

10/10

Exceptional

10 Jun 2025

George

Well kept.

8/10

Excellent

09 Jun 2025

Daniel

It was Calm

6/10

Pleasant

09 Jun 2025

Alycia

Property was nicer than surrounding hotels but at $150/ per night I didn’t expect my sink drain to be clogged, my floor lamp didn’t work and the iron messed up my evening clothes for the event I was attending by leaking water from the bottom of the iron. I had to wait for it to dry and wear my clothes wrinkle. Then when I went to call to front desk no answer and no return call. I waited until it was time to leave for my event and go to front desk still no one around. Upon my return I shared with front desk clerk close to midnight and she showed no remorse for my experience at all just starred at me. I had to say did you hear me did you get what I said. I just said I will write cooperate.

Leisure Partner

8/10

Excellent

09 Jun 2025

Barbara Z

Stay Here

Enjoyed our trip to Bmore and our stay at this hotel. Very clean, free breakfast, a great night's rest, near to the event we attended and right off of the 695 beltway.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2025

Norris

The access to the function was within walking distance. Breakfast was great. The staff was very cordial.

Leisure Partner

4/10

Poor

06 Jun 2025

Holly

The thermometer was at a set temperature and could not be changed. The body wash in the shower was empty. My sister asked if all in our party could be on the same floor. They did not accommodate and said they were booked. However, rooms were still being cleaned late into the evening. The eggs in the morning did not seem like real eggs. The coffee that was out for staff throughout the day was cold and had to be heated in the microwave. It is very subpar for a Hampton Inn and I would not book there again.

Leisure Family

8/10

Excellent

02 Jun 2025

Natasha

I tried to see ifI could check in a little early nd was told no. So I arrived at the check in time and my room still wasn't available. I had a gathering t get to so couldn't stay and wait. Returned around 9pm and due to the inconvenience with check in earlier I was offered to check out at 1pm instead of 11am. So at 11:20 I am being disturbed by knocking on my door about check out and then they called on the phone. There was nothing put in about it. So at this point my relaxation was ruined.

Leisure Self

6/10

Pleasant

01 Jun 2025

Gail

Temperature in the room was too hot. Couldn't adjust thermostat. Mattress lumpy. Not a restful night. I'm

Leisure Family

10/10

Exceptional

31 May 2025

Jason

Was a one night stay for my nieces softball tournament. Great room.

Friends_and_family Family

8/10

Excellent

30 May 2025

Shibu

Neat and clean, quiet neighborhood.

Business_and_leisure Partner

8/10

Excellent

29 May 2025

Melisa

We enjoyed the room, breakfast and pool. The only negative would be they use refillable toiletry dispensers now and BOTH shampoo and body wash were completely empty. My suggestion would be to please be more diligent as filling these. I didn’t discovery it until I was already in the shower. This issue would not prevent me from returning but seems substandard for a Hampton Inn at Baltimore.

Friends_and_family Family

8/10

Excellent

27 May 2025

Takyiah

The room was comfortable and clean. And breakfast was fine. Convenient location not far from Baltimore. Was quiet at night and slept well in the bed. Gave this place 4 stars because I recommend there be a specific floor or side of the hotel saved for guests with pets. Our room was next to one where a guest had a dog that barked loudly and woke us up early in the morning. And the barking continued when we returned back to the room in the afternoon. Made our stay a little unpleasant while we were there but otherwise things were fine.

Leisure Partner

6/10

Pleasant

26 May 2025

Crista

Area is not good after dark but convenient location to the convention center. Front desk staff were very helpful in answering our questions. Room was clean and comfortable.

Leisure Partner

2/10

Poor

26 May 2025

Joseph

The man at the front desk when I arrived was rude not very personable and when I asked for an extra pillow he yelled “NO” at me and did not provide and explanation would give ZERO stars if I could

Leisure Partner

10/10

Exceptional

26 May 2025

Kevin

Leisure Family

10/10

Exceptional

26 May 2025

Chenghai

The hotel is very cheap, has nothing in the room. Not even a single plastic cup, no coffee machine. The breakfast is very low quality

Business_and_leisure Family

10/10

Exceptional

17 May 2025

Sandra

Happy and Pure Relaxation

The room was very clean. The bathroom had everything in liquid pump bottles, soap, shampoo, and conditioner. I love that. The cabinet fridge was very spacious. The other side of the cabinet had little shelves, for food storage. The TV was a big screen. The bed mattress, was very comfortable. AC was working really good,. Room was niice and cool. I will stay here again.

Friends_and_family Family

10/10

Exceptional

14 May 2025

Gloria

I was here for my nieces wedding and the accommodations and location was great! I will stay again.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Victor

I love this place.

Business Partner

6/10

Pleasant

10 May 2025

Doris

The staff was not friendly

Leisure

4/10

Poor

21 Apr 2025

NAILA

I had stayed in Hampton Inn before at other locations had very good experience
This one was terrible right from the entrance dirty carpets , smells in the room , bed sheets were smelling Staff had poor English skills I told him that the tub drain was clogged and next morning guy showed up to fix the door lock 😊

Leisure Family

10/10

Exceptional

17 Apr 2025

Joel

The staff were excellent, friendly and knowledge of places to dine. the hotel was very clean, and easy to find

6/10

Pleasant

12 Apr 2025

John

Pealing wallpaper, paint flaking on ceiling,

Business Friends

10/10

Exceptional

06 Apr 2025

Gerald

Great

Friends_and_family Family

6/10

Pleasant

29 Mar 2025

Shenika

Upon Checking in I was told that the room I reserved was not available. Upon receiving the “other” room provided, i wasn’t offered any accommodation. I was in town for work and needed to extend my stay one day. I asked the receptionist if I could remain in the same room, she said “just re-book online.”
I re-booked and afterwards, was told the room I booked “wouldn’t allow for me to remain in the room.”
So long story short, due to technical reasons, I had to relocate inconveniently, to another room on the 5th floor. My question is, if my original room was “given away”, why not just compensate by allowing me to remain in the same room in which I’ve paid for? I will NOT be returning to this hotel. Not the best neighborhood.

Business Self

10/10

Exceptional

23 Mar 2025

Brian

Nice Hotel Great breakfast and coffee. BUT!! The swimming pool was an ice bath. My children were looking forward to having some fun. Unfortunately that didnt last long. Very close to shops and food. Would stay again. Just bring a wet suit.

Leisure Family_with_children