Name: Ramada by Wyndham Baltimore West
Address: 6422 Baltimore National P, Baltimore, 21228, US

2/10

Poor

24 Jul 2026

Johanna

It was so bad we left and didn't stay there. When we arrived several people in front of us in line to check-in were back from their rooms demanding a new room as theirs smelled heavily of smoke despite being non-smoking rooms. Once we got to the front desk a man came in and started shouting at me to move out of the way, demanding to speak to the manager. Then looking threatening at me said, \"I shouldn't have to tell you twice\". The lady at the desk was behind bullet proof plastic and seemed unphased as if this is normal behavior here. Before I left one of the parties that had been requesting a new room came back to complain about their new room.

Once we had our room key we drove around back. There were no less then THREE broken down cars with flat tires. The drapes in most if not all the rooms looked shredded and deteriorating. Anyway, I get into the room and first thing was that the light switch didn't work. I was nearly bowled over by the INTENSE stench of mildew and cigarettes. Neither my wife or I felt in anyway safe here with the people milling around outside.

After our encounter in the lobby and realizing the other patrons who had mistakenly booked here were had no chance of getting an inhabitable room we drove away as quickly as possible.

Family

6/10

Pleasant

23 Jul 2026

Albert

The sheets were stained. Towels were worn not plush. The tub drain was so slow I stood in 8” of water to take a shower. I had to bring my own soap and shampoo.

6/10

Pleasant

22 Jul 2026

Lydia

The room stinks. We had a double. The shower head kept leaking. The sink kept getting stopped up. There was mold on the ceiling near the coat hangers. The air conditioner worked fine and made the room cold but the air was stinking really bad. The refrigerator did not do a great job keeping our babies milk cold. The microwave was falling apart. One bed bad two pillows the other bed had one pillow. Breakfast is an absolute joke. In the breakfast room which is room 107, it was roaches everywhere. The orange juice and apple juice dispenser had no juice just water coming out of both faucets. Then the chain that you use to make sure the door is locked was not even there. It looked broken off. The tv worked fine. The room stunk really really bad. If u just here for one night leave at one night only if u can. The Rodeway inn seems better than this place its unfortunate they closed down though. If they didnt close down we would’ve went there instead.

2/10

Poor

21 Jul 2026

Valisha

Do not go here..... Do not go here

Friends

2/10

Poor

21 Jul 2026

Nika

We drove 8.5 hours from Toronto for this sad excuse of a hotel. the photos looked very clean and perfect. when we got there we first of all had to kick the door as it would not open, the lamps had no shades, walls had holes and mold, dresser drawers were all broken and falling out, it smelled like drugs, bed was unmade, and there were bed bug bites in the sheets. we left immediately and did not stay there. the lady at the front told us to talk with expedia for the refund but they weren’t able to get a hold of the hotel in order to confirm we didn’t stay there. even after just walking into the room we felt disgusting. DO NOT STAY HERE.

Friends

2/10

Poor

21 Jul 2026

Henry

Good morning,
I am requesting a full refund for my recent stay, as well as a voucher or credit toward a future stay, due to the unacceptable conditions at this property.
Had I been financially able to secure alternative accommodations, I would have left immediately and stayed elsewhere. The condition of this hotel was far below any reasonable standard of cleanliness, maintenance, and guest safety.
Some of the issues I experienced include:
The property's pool was closed despite being one of the primary reasons I selected this hotel. Upon arrival, a notice posted on the door indicated the pool was closed. Staff advised it \"might be open tomorrow,\" which was misleading.
When I inspected the pool area myself, the pool was completely empty, and a light fixture was hanging from the wall. It was obvious that the pool would not be reopening anytime soon.
The breakfast offered was extremely limited and did not match reasonable expectations. There was no juice or oatmeal available. I brought my own Keurig
The milk had a strange odor and appeared questionable.
The only food available consisted of sliced white bread, a few muffins, and four small bagels.
When I requested butter and cream cheese, I was told they would arrive the next day. This never happened and knew it wouldn't
Most concerning, multiple rooms, including my own, had missing smoke detectors. I observed exposed wiring hanging from the walls where detectors, should be. Most concerning, multiple rooms, including my own, Pics

Self

2/10

Poor

21 Jul 2026

Chanel

Ramada Inn should be ashamed of themselves for even claiming this as their “hotel”. We step one foot into check in and out the door we went. We didn’t even check in due to the people hang out there, the horrible smell soon as you open the check in door, the walls and the decor was a seen from a ghetto horror movie. The view of the rooms from the outside was horrifying. I have to take pictures because I couldn’t believe it and no one would believe me if I described it to them. I live in an urban community and this is by far the worse I’ve ever seen!!! Very disgusted!!! I asked for a refund through Expedia immediately!!!

2/10

Poor

20 Jul 2026

Barbara Ann

Upon arrival I was unable to check in early.
The staff was not helpful.
While trying to decide what to do I overheard a customer complaining about the roaches.
This was confirmed when a roach walked across the lobby floor. I took a video before leaving and finding other accommodations!!!
I contacted Expedia and expect a full refund.

Family

2/10

Poor

20 Jul 2026

Wesley

Avoid, unless you're Wendy from Breaking Bad. By far the most disgusting hotel I've ever stayed in. Old saggy mattress and pillows; dirty sheets, towels and floors; broken lamps and furniture; dirty bathroom with a leaking light and bathtub that doesn't drain; multiple cockroaches seen; a \"continental breakfast\" consisting only of muffins, bagels and waffles (coffee, too, but no creamer).

The Maryland Health Department should shut this place down.

Needless to say, the pictures on Expedia don't match what you'll actually experience. Well worth spending a few extra dollars for lodging that is at least sanitary.

Self

2/10

Poor

20 Jul 2026

Marybeth

We didn't even stay, it was that bad

Friends

2/10

Poor

19 Jul 2026

Abhilash

***Read Reviews. Pictures are misleading***

I'm not sure this can be called a motel room. We stayed 2 hours and left. From the moment we walked in we were disgusted. The room smelled of smoke and mold. The room hasn't been cleaned in years. The bed was a mattress on the floor. There was blood stains on the bed sheets. The bathroom was so dirty and had bugs. The shower had a leaky stream that shot water up on the ceiling. Lampshades are broken or missing altogether. The dresser on which the TV sits is in a dilapidated condition.

Partner

2/10

Poor

18 Jul 2026

Cheryl

If you could get a negative star, that’s what I would give this place. ABSOLUTELY DISGUSTING! They are roach infested. Couldn’t stay here. Not even a night here would be worth the savings. The staff acts like they don’t understand your complaints bc of a language barrier! I would be afraid a roach would crawl into one of my kids ears. Check out my pics live roaches. Just STAY AWAY!

Family_with_children

4/10

Poor

18 Jul 2026

Ankush

And pictures it looked good but in reality it is very bad and old

2/10

Poor

15 Jul 2026

Monu

very nasty place o run away from there.that place is even not good for dogs awell

2/10

Poor

13 Jul 2026

Ngin

Smell Smoke
No cleanliness
Housekeepers didn’t clean

2/10

Poor

13 Jul 2026

Dayna

Do not book stay here. This place is so unprofessional. They didn’t have towels. There was no pillow cases on the pillows. I got lock out my room. There is no pool or breakfast. The fool u this pictures. The bathroom look like it was falling apart. Mold on shower curtain. Dead mice on traps. Just horrible this place need to be shut down

Friends

2/10

Poor

11 Jul 2026

Robert

The motel should be condemned. No TV in one of my rooms. It's as filthy as can be. People sitting in lawn chairs outside my room drinking alcohol and doing drugs. I booked 5 nights and didn't stay 1. I was promised a refund for 4 nights but had to call back a few days later and only got 2 nights refunded.

Hotels.com doing business with places like this really hurts your reputation.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Michelle

They are false advertising and after you book the room and get to the motel you are angry there's nothing else you can do to get your money back because they say no refunds the motel is being used for homeless people and it's very disgusting the bathtub was dirty with burns on them the sheets was so old they had stains and burns the drape on the bed supposed to be beige but it was blacker than the street the carpet was very disgusting there were people using drugs sitting outside on chairs I wouldn't even allow my dog to stay in this motel I was misleaded and scammed out of my money it was so nasty and dirty I could not stay in the room I returned my keys within 1 minute our safety was in jeopardy it was a pool party for my birthday I had to rent another room with water in the pool so I can continue on with my birthday so in the long run I was scam and got a $25 credit where I paid $78 let's do the math and see who won I am furious how the website and the motel scammed me so before you rent a room on this website please check out the motel first do not look at the pictures on the website because they are false no one should be treated this way I'm going to have to call my credit card so I can get the rest of my money because if you false advertise for something you should not be made hole on your part and leave the customer out of money I will never rent from them again

Friends

2/10

Poor

07 Jul 2026

Rorena

This hotel should be removed from the Expedia website. The facilities are extremely dirty, mold is located on the ceilings inside the room and the bathrooms. It appears to be more so a venue that facilitates the homeless that are in need of a room for a short time. I definitely will not be rebooking with this hotel at all.

Self

2/10

Poor

06 Jul 2026

Richard

When I reached the property late on July 4 . The maintenance of the property was no clean and old. The bed sat on the floor, the bathroom was not clean .
The property made me itch as doe it had beg bugs. And lastly the room smell like smoke. I have pictures to validate my claim. I don't stay so i book a room at another location.

Partner

2/10

Poor

28 Jun 2026

David

This was one of the worst hotel rooms I’ve ever stayed in. The mattress was very very old and was obviously used for many years. The room smelled of cat urine. There was water dripping from the exhaust fan in the bathroom onto the toilet. The carpeting the floor was shredding and coming up along the edges. I actually did not stay there. Once I saw the conditions and smelled their room, I simply left.

Self

2/10

Poor

24 Jun 2026

Amber

This place was absolutely disgusting. There was a horrible stench as soon as you open the door to the room, the bathroom had roaches in the multicolored bathtub and there was a huge wet mold looking spot in the ceiling of the bathroom. I immediately turned around and took the key back to the office there was no way my child was sleeping in that

Friends_and_family Family

2/10

Poor

22 Jun 2026

Ciera

This hotel was absolutely disgusting. The entire property was dirty, smelled terrible, and looked nothing like the pictures online. I was shocked and disappointed from the moment I walked into the room.

There were roaches crawling all over the bathroom, including on the sink and around the toilet. The towels appeared dirty, and the room did not look like it had been properly cleaned. I immediately informed the front desk staff about the issues, but I was told there was nothing they could do because they did not have enough staff available to help.

I was offered another room, but it was just as bad as the first one. The second room had a Jacuzzi, and it looked like it had not been cleaned in years. The condition of both rooms was unacceptable.

There also appeared to be people living at the hotel, with constant traffic of people running in and out at all hours. In addition, there were numerous drug users around the property, which made me feel very uncomfortable and unsafe.

I am extremely upset that I spent my money on this hotel. I do not tolerate bugs, and finding roaches in the room was unacceptable. The photos online are misleading and do not accurately represent the actual condition of the property.

This was one of the worst hotel experiences I have ever had. I was completely mortified and will never stay here again. I would not recommend this hotel

Partner

10/10

Exceptional

22 Jun 2026

Diretta

Very good

2/10

Poor

21 Jun 2026

John

Avoid this place If you are looking for a clean place and feel safe.

Friends_and_family Friends

2/10

Poor

21 Jun 2026

Kama

The health dept needs to come. This place is obviously being used as a homeless shelter, which even if homeless, you deserve FIRE/SMOKE DETECTORS, a working fridge, and a proper bed. The minute I walked into \"room 265\" the place was disgusting. Uninhabitable. The fridge was off and the door came off in my hand. At this point I marched to the office and demanded a refund.

Self

2/10

Poor

20 Jun 2026

Jessica

The room smelled like pee, room was terrible, staff was rude,would speak over me, didn't let me talk, hung up on me multiple times, hotel looks like a motel, very run down,

2/10

Poor

19 Jun 2026

Andre

they say they have a swimming pool and a swimming pool without an order

Self

2/10

Poor

18 Jun 2026

Vaughn

Sheets dirty told house cleaning left at 4 it's nothing they could do. Toilet seat and bathroom knob falling off. I just left and went to motel 6

Family_with_children

10/10

Exceptional

18 Jun 2026

Kayla

Nice staff no real complaints I mean it is what it is

2/10

Poor

16 Jun 2026

Paul

The air conditioning is quite noisy, but it works. What does not work is customer service. The folks two doors down from me had a locked door with one of your customers locked out. It took the fire/rescue squad breaking her door in to reunite her with her family. the noisy breakin happened at 2 in the AM. Well past sleepy time. When I went to complain in the morning I was ignored by the Indian fellow at the front desk.He actually said \"She only got a 30% discount on her room rate because of the incident. You don't get any discount because you weren't inconvenienced.\" I'm told that family slept without a locked door at this hotel The Ramada name has some history of understanding hospitality and a common sense approach to empathy. This hotel does not deserve to fly the flag of a nationally known , respected brand.

Self

2/10

Poor

16 Jun 2026

Richard

Worst motel I have ever stayed. Room smelled. Tub faucet dripped 24/7. Toilet ran constant. The door locks didn’t work. I booked the motel because it promised a book and breakfast. Well the pool was unavailable. Breakfast was 4 pieces of bread and one bagel. The killed a water bug on day one. There was rust everywhere. The tub and shower curtain had stains everywhere.

Self

2/10

Poor

15 Jun 2026

Melissa

HORRIBLE! I wish NEGATIVE stars was an option!

We were told the room we booked wasn’t available due to a lock issue. They put us in another room. It was DISGUSTING. So my husband complained and they moved us to the room with the lock issue. No fridge or microwave. So they said we could ask for them to be moved next day. They moved us again next morning to one with fridge/microwave but A/C didn’t work (90° weather). So we moved back to original room (lock issue) and they had to move the fridge/microwave (and complained at doing so). Even this room wasn’t great, but we were dealing. Due to the lock issue we had to be let in every time we left and came back. So we came back Saturday, husband requested to be let in, lady demanded he bring key straight back and he said 5 mins. Previously they always let us in, not offering the key. She walked away. So he knocked on door. She began screaming that he’s rude and telling us to leave and she’s calling police. She did so we left. Our booking was Thursday 6/11/26-Sunday 6/14/26, but we were forced to leave on 6/13/26.

Leaving was fine, because this place is GROSS. Dirty, roach infested, ONE towel that was crusty! Rude staff who don’t help with anything!

Expedia attempted contacting for refund and they won’t answer! But that’s okay, I will exhaust every option. I’ve also contacted the parent company, Wyndham. I doubt this is the image they wish to be known for.

If you’re considering this place, SLEEP IN YOUR CAR!

DO NOT STAY HERE!

Family_with_children

2/10

Poor

12 Jun 2026

sherry

The worst place I ever stayed in my life roaches leaks in the bathroom. All my clothes got wet my TV got wet mode everywhere.in the bath room

Partner

2/10

Poor

10 Jun 2026

Kara

Horrible environment with trash overflowing in the hallway. Entered the room which smelled highly of Marijuana. Pulled back the sheets and they had several (multiple) stains. Went to call the front desk and phones were disconnected. Left my room to complain to front desk and was followed by a man. I definitely did not feel safe here. And when I asked for refund of money they told me there was a no refund policy on cancelations because I booked through a 3rd party. Definitely will never stay at these properties again.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Monique

No pool… no breakfast … it’s was sleepable

Family_with_children

2/10

Poor

05 Jun 2026

ABHILASH

Rooms were filled with smoke and weeds smells. Couldn't go in. Poorly maintained.

Family_with_children

2/10

Poor

03 Jun 2026

Dorthea

This place was just dirty,smelled of smoked furniture out dsted and room requested not available.

Partner

2/10

Poor

01 Jun 2026

Mosammet

We just enter the room and came back in 10 minutes room was dirty door was broken. Room smells like someone just smoked something’s. bathroom was dirty. There was dirt on ceiling like something thrown food on the ceiling. It was horrible . We left the room and rent another hotel in the city . It was harassment on our trip . I still didn’t get my refund Expedia do not help cause I booked from there . Hotel staff can’t give me refund cause I booked outside.
I still request Expedia to submit my refund

Family

2/10

Poor

29 May 2026

Catherine

This is the worst experience I have ever had with a hotel. I traveled 5 hours and on my way there, they tried charging my credit card before I even checked in. When I arrived I was told that since my card was declined and I did not check in by 9 pm (which the check-in details had no cut off time for check-in) that they canceled my room and that they did not have a room for me. This left me and my children 5 hours from home with no where to stay! The woman at the desk was so unprofessional and rude. She wouldn't even let me speak, she kept talking over top of me. The place looked filthy, like a place someone rents by the hour! I would never recommend this place to anyone! We had family coming the next day, I had them cancel their reservations there immediately!

Family_with_children

10/10

Exceptional

27 May 2026

Difk

Had a good stay

Partner

2/10

Poor

26 May 2026

Joshua

Well, I guess I got what I paid for. Toilet didn't work, no toilet paper in room - perhaps because the hold was partly torn off the wall, fridge didn't work right, room stank of smoke, shower hose leaked, the handicap seat in the shower was ripping off the wall, and broken so it couldn't fold up. Sheets stained. Not all outlets functioned. 5 days and no housekeeping offered.

I wasn't looking for much, just a clean place to sleep while I was in the city. Didn't even meet these low expectations.

Self

2/10

Poor

26 May 2026

Gloria

Dirty. Awful experience

Self

2/10

Poor

25 May 2026

Michelle

The posted pictures are NOT real! This hotel is absolutely atrocious. People clearly live in most of the rooms. There were drugs on the microwave, something white (yes, it looked just like what you are thinking) all over the fridge, feces all over the toilet, bathtub had some sort of black gross stuff growing in it. I refused to touch anything. Left immediately. Front counter lady said \"I don't blame you, they lie\". Steer clear!

Friends_and_family Friends

4/10

Poor

25 May 2026

Alana

i had booked two king size rooms , got one king size room and one room with two bed in it. The room with two beds was not up to my standards it had hole in wall didn't look like it was cleaned

Friends

2/10

Poor

25 May 2026

david

You don't want me to really speak on this.

Partner

2/10

Poor

24 May 2026

Scott

The need to clean an bomb the whole hotel very dirty health department need to be called

Partner

2/10

Poor

24 May 2026

Brooke

Horrible

4/10

Poor

21 May 2026

Inez Celine

asked for towels - thay had only one for our room and were not able to provide another.

Partner

2/10

Poor

13 May 2026

Nic

Had to leave and get a different place

2/10

Poor

06 May 2026

Linda

The breakfast menu had a lot to be desired
as far as the room, we have never stayed at
a hotel as bad as this. It was the hotel from hell!

Family

2/10

Poor

06 May 2026

Lasha

This was the worst place I ever stayed fridge was nasty had hair all in it and the smell was even worst all the towels was dirty and ripped up just disgusting never again

Self

2/10

Poor

05 May 2026

SUGHRA

The room was very bad condition. All the bedsheets are stained never booked this hotel again. The staff is very rude. Very bad smell everywhere. Don’t believe on the pictures what they post here it’s a trap.

4/10

Poor

04 May 2026

Passion

Cold breakfast
No microwave
No soap
Need to rent a microwave and fridge
Bed had stains
Showers did not looked cleaned prior to our stay

Partner

2/10

Poor

25 Apr 2026

Gregory

There were trash bags piled up in font of the room. Guests making noise yelling and cursing until - 4:00AM. Very surprised to see this was a Ramada. Will never stay again and advise our 1000's of clients that fly in annually to avoid this establishment.

Self

2/10

Poor

16 Apr 2026

Emily

Disgusting. Place was falling apart. Bloody towels with holes. Saw a cockroach in the bathroom. I regret staying here. The location is good though

Self

4/10

Poor

05 Apr 2026

giridhar reddy

Room is not neat

Family_with_children

2/10

Poor

03 Apr 2026

Fatima

The worst experience ever!!!

Self

2/10

Poor

03 Apr 2026

Wesley

I cannot begin to describe how awful, dirty, disgusting, and unsafe this hotel is. Please do not stay at this hotel. It should be destroyed, demolished, paved over. From the second, I opened the door to my room, I knew that I would not be staying here. All of the linens were disgusting and stained, the hair dryer was only half of a hairdryer with a bunch of exposed wires, lying on the sink. The bathroom door didn’t close and lock because somebody had dug the latch out of it, leaving a gaping hole. There was a large cigarette burn in the shower curtain. There were multiple stains all over the only chair in the room. That was just the room. If you compare the lobby pictures online to what is actually there it is shocking. All of the pictures online are probably from when the hotel was first built and opened. It is definitely not in that condition any longer. The breakfast room was closed due to a maintenance issue which they did not disclose when I checked in. Had I actually stayed the night and expected to get my free included breakfast? I would’ve been very disappointed at 6:30 in the morning. Furthermore, traveling with my 14-year-old daughter, I thought it was not safe for her, not safe for either of us to stay here. I nearly begin looking for other options in the area and checked out. Please please please do not stay at this place, and Expedia please take it off your site as an option.

Family_with_children

2/10

Poor

21 Mar 2026

Shawn

The lady at the desk was nice but that was the only thing nice about this place. It was disgusting and dirty. Beds were dirty, towels were dirty, bathtub was dirty… We’ve stayed in some lackluster places but this takes the cake easily. RUN - do not stay here!

Self

2/10

Poor

15 Mar 2026

Dominique

Far from the pictures on iys website,definitely have to check the reviews before booking,staying in the room long enough to look and turn around, Health Department

2/10

Poor

01 Mar 2026

Amanda

The place needs to be renovated. They gave me a room with linen that looks like they got it from Salvation Army. I had to go to Walmart to get my own linen. I had to stay in the room only because I was close to the place I was visiting for the week. The picture on the website was misleading.

Partner

2/10

Poor

26 Feb 2026

Mahbubur

It’s a nasty, no room service, bathroom is out of service, bad smell in room, breakfast is not minimum standard. I booked for 2 nights but due to horrible conditions we bound to leave the room before other night. I strongly recommend for make out of list from Hotel.com

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

Thomas

Room was well worn.

Self

2/10

Poor

21 Feb 2026

Ronald

The room was dirty. No refrigerator or microwave. No towels or toilet paper. Heater/AC didn’t work. Vent in the bathroom didnt work so the entire room filled with steam when I took a shower. When it got dark outside, roaches started coming out of the tv and basically everywhere else they were able to hide during the day. The advertised continental breakfast wasn’t real.The other tenants were fighting in the parking lot and slamming their doors to their rooms all night and calling management didnt help, they didn’t seem to care when they told me there was nothing they could do and that I
should call the police. Worst hotel ever!!

Partner

10/10

Exceptional

20 Feb 2026

Michael

Yes

Family_with_children

6/10

Pleasant

13 Feb 2026

Jeff

Great

Leisure Family_with_children

4/10

Poor

10 Feb 2026

Michael

I'm going to say at first that damn
all right then the heater broke then the toilet broke real dirty in the bathroom thembeebblood pillows guy

2/10

Poor

09 Feb 2026

Michael

At first everything was ok then the heater broke so we were moved to another room and the toilet was broken in that room there was bloody towels in the safe the shower water doesn't get hot house keeping don't come every day to give clean towels or toilet paper

Leisure Family

4/10

Poor

08 Feb 2026

Michael

Poor Quality in maintenance repairs and Room was rundown and dirty.

Self

2/10

Poor

08 Feb 2026

Ashley

Bugs, toilet wasn’t working, it smelled bad

4/10

Poor

08 Feb 2026

Michael

No smoke detector in room just wall mount, bathroom exhaust fan cover missing. Heater cover missing. Top of front door bent. No soap in room. Tub was dirty, had to try and clean it. Still couldn't get it clean. Room smelt like smoke. Hotel ice machine had mold growing.

Self

2/10

Poor

01 Feb 2026

Tim

I am writing to formally dispute my stay at Ramada by Wyndham Baltimore due to extremely unacceptable, unsafe, and unsanitary conditions. The room I was provided was not fit for occupancy, and I am requesting a full refund.

Upon arrival, I immediately encountered the following issues:
•The room smelled strongly of cigarettes, making it uncomfortable and difficult to breathe
•The room was not clean
•There was no toilet paper provided
•There was no soap available for handwashing or shower use
•I observed a bug in the shower upon arrival
•The shower drain does not drain properly, causing water to pool
•The smoke alarm was not mounted on the wall—only exposed wires were present, which is a serious safety hazard

These conditions are unacceptable for any hotel, let alone a Wyndham-branded property. I have taken multiple photographs as evidence, documenting the cleanliness, safety, and maintenance issues listed above.

Because of these conditions, I did not sleep well and felt genuinely unsafe and nervous staying in the room overnight. When I raised my concerns with the front desk staff, my complaints were dismissed and not taken seriously, which only compounded the experience.

Based on the state of my room and the staff’s lack of concern, I have serious doubts that this was an isolated issue. I fully expect that other rooms may be in similar condition, which raises significant concerns about the overall management and standards of this property.

Friends_and_family Family

2/10

Poor

01 Feb 2026

Isaias

The room was dirty, sheets for the bed bas body fluid and smell so bad, towels were dirty, toilet was disgusting no water on it, no shower supplies(soup, shampoo), the door was wide open, it did not close. I went to the front desk and his answer was \"Okay\". He did not offer me to moved me or reimburse. So, I paid there and have to get another hotel room mear by. DO NOT WASTE YOUR MONEY OR GO THERE.

Leisure Self

2/10

Poor

01 Feb 2026

Michael

We had no toilet paper there is bed bugs snake skin and the heater broke we had to switch rooms and we were put in a room with no fridge or microwave so all the food we had went bad house keeping sucks if you don't open ur door and watch for them u don't even get clean towels

2/10

Poor

28 Jan 2026

D'Angelo

The room was disgusting. Everything was dirty and there was trash and broken furniture outside of the rooms. I left immediately. I did not stay.

Business Self

2/10

Poor

25 Jan 2026

Mareo

For starters the place wasn’t what it look like on the app. It was dirty. Nothing didn’t work. Try to use the hotel phone realize the phone was unplugged found a sex toy behind dresser. They transfer us to another room. That room is dirty. Sounds like they had rodents scratching from the inside of the wall. It’s snow this weekend. They did not sell or plow the parking lot. They had good hot water in the expensive toilet paper.
Everything else was some trash. Since when the Ramada become a low budget, Motel 6.

Partner

2/10

Poor

24 Jan 2026

Jeff

No and they don't clean the room

Business_and_leisure Friends

6/10

Pleasant

15 Jan 2026

Samuel

The room was fair, clean. The coffee maker did not send hot water through the brew basket. Cold water in shower trickled continually. .... ** The hotel charged me another $60.90 for the room when I got back home. I had already paid Expedia.!

Business Self

2/10

Poor

08 Jan 2026

Jessica

My daughter did not even check in. The reviews and parking lot made her deel unsafe . She drove somewhere and slept in her truck. I booked it quick without checking reviews. ...or I never would of booked there

6/10

Pleasant

04 Jan 2026

Donnell

Na

2/10

Poor

28 Dec 2025

Jie

Extremely dirty and outdated, have pictures to share

Business Partner

2/10

Poor

26 Dec 2025

Tylr

Room was a dirty and there was cockroaches. Hotel refused to contact hotels.com to issue a partial refund.

Friends_and_family Family

2/10

Poor

19 Dec 2025

Carlos

The hotel had trash everywhere outside and we even had roaches in our bed. Will never stay here again ever.

Partner

4/10

Poor

15 Dec 2025

russell s

They got points for canceling an extra reservation and making beds/changing towels daily. Otherwise, this was a very old and run-down motel. We looked at three different rooms before we found one habitable. It had a bug in one bed and in the sink. We would not have stayed had we not prepaid and needed a place for a family death. The heater worked. The breakfast was not worth entering the room.

Friends_and_family Family

2/10

Poor

13 Dec 2025

Tracy

None of the above

Business

2/10

Poor

09 Dec 2025

Alethia

I did not stay here. The guy signed the receipt saying it was refunded. His name is Babu.
The hotel had about 15 roaches in the microwave and hundreds of roaches everywhere else. The bathroom was full of dirt pee and poop. The fridge had mold growing out of it onto the floor. My 5 year old immediately started crying and asked to leave.

He gave us keys that didn’t work . So he came up and his keys didn’t work. He had to use a different key to unlock the doors. And said they are remodeling and those two rooms were vacant for a while. We didn’t even sit on the bed it was so bad.

I’m still waiting for the refund for my $333 for the week I did not stay here. We went and spent an additional $350 at the Super 8/Days Inn.

Leisure Family_with_children

2/10

Poor

07 Dec 2025

Christopher

The towels were yellow. Full of brown stain. Huge blood stain on bed sheets. Place smelled like a sewer

Friends_and_family Family

2/10

Poor

04 Dec 2025

Evie

The bathroom was not clean, there were smudge marks all over the mirrors & cigarette ashes on the bed. The continental breakfast was anything but that. The orange juice machine didn’t work, there was no water, there was only dry cereal & no milk, and the waffles I decided to try were terrible. I would not recommend this place to anyone & we’ll never stay there again.

Leisure Self

2/10

Poor

24 Nov 2025

Malachi

An hour before check out i went to a store up the street. I came back and my door was wide open. I went in & searched for any people inside. An employee came to the door and asked if i was checking out. I asked if she left my door open, and she said yes. I told her it was not time for check out and that i had items in the room. She didnt care and asked if i was staying another day or checking out...ignoring what i had said.

2/10

Poor

16 Nov 2025

Omari

Roaches in the room and not a good appearance. It’s like the name Ramada was just out over another sign .

2/10

Poor

16 Nov 2025

Anthony

Temperature was set to 86 degrees. Broken furniture. Room smelled of pot. Bathroom was in terrible condition. Ramada should be embarrassed by the condition of this hotel. We didn't stay

2/10

Poor

10 Nov 2025

Chanita

IF I COULD GIVE NEGATIVE ONE STAR, I would! There were no towels, washcloths, hand towels, soap or anything in the room. My boyfriend and I were in Baltimore for an event, so we checked in and had a great time in the city and when we came back thinking we could wash up and get some sleep, we realized there were no toiletries, any sort of towels, NOTHING! I called to the front desk to let them know and the lady there was loud and rude and told me that I should have told the maid in the morning that I needed washcloths. MIND YOU, I CHECKED IN THE ROOM IN THE AFTERNOON-WHEN THERE WAS NO MAID, AND THERE SHOULD HAVE BEEN WASHCLOTHS AND TOWELS ALREADY IN THE ROOM FOR A NEW CHECK IN!! I tried to explain this to her, but she was being a complete a$$hole and I decided to go down there and explain but she CALLED THE COPS ON ME FOR DEMANDING BASIC NECESSITIES! She then threw a towel NO WASHCLOTH OR SOAP-- at me and told me to share it with my boyfriend or else LEAVE because I was being mean for wanting to simply wash my behind!! AND WHO SHARES A TOWEL, first of all; but who washes with no cloth or soap? I waited to until the cops arrived, told them the situation, they told her to issue me a refund and I told her what I thought of her :) and then booked a much better room down the street at Motel 6. Also, the rooms at this Ramada are filthy, roaches, no fridge or microwave, just nasty people running it who clearly want you to be accustomed to be as filthy as they are used to.DISGUSTING!!

Partner

2/10

Poor

10 Nov 2025

Muhammad

Room was so smelly
Towels where dirty n smelly
Bed sheets n pilows same smelly and dirty
No iron in room
Pathetic service
All hotel was dirty and cat sized rats have been seen out side on stairs

Leisure Family_with_children

4/10

Poor

10 Nov 2025

Vincent

No definitely needs to be cleaned tube rooms everything

Partner

2/10

Poor

09 Nov 2025

Anthony

Only thing that was good was the toilet paper

2/10

Poor

09 Nov 2025

Marcos

Bugs in room, dirty outside and inside the room,

2/10

Poor

09 Nov 2025

Jasmine

It was disgusting the room was nasty tub was nasty chair broken false advertisement

Business_and_leisure

10/10

Exceptional

08 Nov 2025

Reginald

Good

Leisure

2/10

Poor

08 Nov 2025

Arnold

Everything was old, outdated, bath tub outdated discolored, towers are brown colored like I steed of white. Bed sheets torn, wall seems wet with condensation, exterior appearance dirty

Business