Ramada by Wyndham Baltimore West

2/10

Poor

15 Mar 2026

Dominique

Far from the pictures on iys website,definitely have to check the reviews before booking,staying in the room long enough to look and turn around, Health Department

2/10

Poor

01 Mar 2026

Amanda

The place needs to be renovated. They gave me a room with linen that looks like they got it from Salvation Army. I had to go to Walmart to get my own linen. I had to stay in the room only because I was close to the place I was visiting for the week. The picture on the website was misleading.

Partner

2/10

Poor

26 Feb 2026

Mahbubur

It’s a nasty, no room service, bathroom is out of service, bad smell in room, breakfast is not minimum standard. I booked for 2 nights but due to horrible conditions we bound to leave the room before other night. I strongly recommend for make out of list from Hotel.com

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

Thomas

Room was well worn.

Self

2/10

Poor

21 Feb 2026

Ronald

The room was dirty. No refrigerator or microwave. No towels or toilet paper. Heater/AC didn’t work. Vent in the bathroom didnt work so the entire room filled with steam when I took a shower. When it got dark outside, roaches started coming out of the tv and basically everywhere else they were able to hide during the day. The advertised continental breakfast wasn’t real.The other tenants were fighting in the parking lot and slamming their doors to their rooms all night and calling management didnt help, they didn’t seem to care when they told me there was nothing they could do and that I
should call the police. Worst hotel ever!!

Partner

10/10

Exceptional

20 Feb 2026

Michael

Yes

Family_with_children

6/10

Pleasant

13 Feb 2026

Jeff

Great

Leisure Family_with_children

4/10

Poor

10 Feb 2026

Michael

I'm going to say at first that damn
all right then the heater broke then the toilet broke real dirty in the bathroom thembeebblood pillows guy

2/10

Poor

09 Feb 2026

Michael

At first everything was ok then the heater broke so we were moved to another room and the toilet was broken in that room there was bloody towels in the safe the shower water doesn't get hot house keeping don't come every day to give clean towels or toilet paper

Leisure Family

4/10

Poor

08 Feb 2026

Michael

Poor Quality in maintenance repairs and Room was rundown and dirty.

Self

2/10

Poor

08 Feb 2026

Ashley

Bugs, toilet wasn’t working, it smelled bad

4/10

Poor

08 Feb 2026

Michael

No smoke detector in room just wall mount, bathroom exhaust fan cover missing. Heater cover missing. Top of front door bent. No soap in room. Tub was dirty, had to try and clean it. Still couldn't get it clean. Room smelt like smoke. Hotel ice machine had mold growing.

Self

2/10

Poor

01 Feb 2026

Tim

I am writing to formally dispute my stay at Ramada by Wyndham Baltimore due to extremely unacceptable, unsafe, and unsanitary conditions. The room I was provided was not fit for occupancy, and I am requesting a full refund.

Upon arrival, I immediately encountered the following issues:
•The room smelled strongly of cigarettes, making it uncomfortable and difficult to breathe
•The room was not clean
•There was no toilet paper provided
•There was no soap available for handwashing or shower use
•I observed a bug in the shower upon arrival
•The shower drain does not drain properly, causing water to pool
•The smoke alarm was not mounted on the wall—only exposed wires were present, which is a serious safety hazard

These conditions are unacceptable for any hotel, let alone a Wyndham-branded property. I have taken multiple photographs as evidence, documenting the cleanliness, safety, and maintenance issues listed above.

Because of these conditions, I did not sleep well and felt genuinely unsafe and nervous staying in the room overnight. When I raised my concerns with the front desk staff, my complaints were dismissed and not taken seriously, which only compounded the experience.

Based on the state of my room and the staff’s lack of concern, I have serious doubts that this was an isolated issue. I fully expect that other rooms may be in similar condition, which raises significant concerns about the overall management and standards of this property.

Friends_and_family Family

2/10

Poor

01 Feb 2026

Isaias

The room was dirty, sheets for the bed bas body fluid and smell so bad, towels were dirty, toilet was disgusting no water on it, no shower supplies(soup, shampoo), the door was wide open, it did not close. I went to the front desk and his answer was \"Okay\". He did not offer me to moved me or reimburse. So, I paid there and have to get another hotel room mear by. DO NOT WASTE YOUR MONEY OR GO THERE.

Leisure Self

2/10

Poor

01 Feb 2026

Michael

We had no toilet paper there is bed bugs snake skin and the heater broke we had to switch rooms and we were put in a room with no fridge or microwave so all the food we had went bad house keeping sucks if you don't open ur door and watch for them u don't even get clean towels

2/10

Poor

28 Jan 2026

D'Angelo

The room was disgusting. Everything was dirty and there was trash and broken furniture outside of the rooms. I left immediately. I did not stay.

Business Self

2/10

Poor

25 Jan 2026

Mareo

For starters the place wasn’t what it look like on the app. It was dirty. Nothing didn’t work. Try to use the hotel phone realize the phone was unplugged found a sex toy behind dresser. They transfer us to another room. That room is dirty. Sounds like they had rodents scratching from the inside of the wall. It’s snow this weekend. They did not sell or plow the parking lot. They had good hot water in the expensive toilet paper.
Everything else was some trash. Since when the Ramada become a low budget, Motel 6.

Partner

2/10

Poor

24 Jan 2026

Jeff

No and they don't clean the room

Business_and_leisure Friends

6/10

Pleasant

15 Jan 2026

Samuel

The room was fair, clean. The coffee maker did not send hot water through the brew basket. Cold water in shower trickled continually. .... ** The hotel charged me another $60.90 for the room when I got back home. I had already paid Expedia.!

Business Self

2/10

Poor

08 Jan 2026

Jessica

My daughter did not even check in. The reviews and parking lot made her deel unsafe . She drove somewhere and slept in her truck. I booked it quick without checking reviews. ...or I never would of booked there

6/10

Pleasant

04 Jan 2026

Donnell

Na

2/10

Poor

28 Dec 2025

Jie

Extremely dirty and outdated, have pictures to share

Business Partner

2/10

Poor

26 Dec 2025

Tylr

Room was a dirty and there was cockroaches. Hotel refused to contact hotels.com to issue a partial refund.

Friends_and_family Family

2/10

Poor

19 Dec 2025

Carlos

The hotel had trash everywhere outside and we even had roaches in our bed. Will never stay here again ever.

Partner

4/10

Poor

15 Dec 2025

russell s

They got points for canceling an extra reservation and making beds/changing towels daily. Otherwise, this was a very old and run-down motel. We looked at three different rooms before we found one habitable. It had a bug in one bed and in the sink. We would not have stayed had we not prepaid and needed a place for a family death. The heater worked. The breakfast was not worth entering the room.

Friends_and_family Family

2/10

Poor

13 Dec 2025

Tracy

None of the above

Business

2/10

Poor

09 Dec 2025

Alethia

I did not stay here. The guy signed the receipt saying it was refunded. His name is Babu.
The hotel had about 15 roaches in the microwave and hundreds of roaches everywhere else. The bathroom was full of dirt pee and poop. The fridge had mold growing out of it onto the floor. My 5 year old immediately started crying and asked to leave.

He gave us keys that didn’t work . So he came up and his keys didn’t work. He had to use a different key to unlock the doors. And said they are remodeling and those two rooms were vacant for a while. We didn’t even sit on the bed it was so bad.

I’m still waiting for the refund for my $333 for the week I did not stay here. We went and spent an additional $350 at the Super 8/Days Inn.

Leisure Family_with_children

2/10

Poor

07 Dec 2025

Christopher

The towels were yellow. Full of brown stain. Huge blood stain on bed sheets. Place smelled like a sewer

Friends_and_family Family

2/10

Poor

04 Dec 2025

Evie

The bathroom was not clean, there were smudge marks all over the mirrors & cigarette ashes on the bed. The continental breakfast was anything but that. The orange juice machine didn’t work, there was no water, there was only dry cereal & no milk, and the waffles I decided to try were terrible. I would not recommend this place to anyone & we’ll never stay there again.

Leisure Self

2/10

Poor

24 Nov 2025

Malachi

An hour before check out i went to a store up the street. I came back and my door was wide open. I went in & searched for any people inside. An employee came to the door and asked if i was checking out. I asked if she left my door open, and she said yes. I told her it was not time for check out and that i had items in the room. She didnt care and asked if i was staying another day or checking out...ignoring what i had said.

2/10

Poor

16 Nov 2025

Omari

Roaches in the room and not a good appearance. It’s like the name Ramada was just out over another sign .

2/10

Poor

16 Nov 2025

Anthony

Temperature was set to 86 degrees. Broken furniture. Room smelled of pot. Bathroom was in terrible condition. Ramada should be embarrassed by the condition of this hotel. We didn't stay

2/10

Poor

10 Nov 2025

Chanita

IF I COULD GIVE NEGATIVE ONE STAR, I would! There were no towels, washcloths, hand towels, soap or anything in the room. My boyfriend and I were in Baltimore for an event, so we checked in and had a great time in the city and when we came back thinking we could wash up and get some sleep, we realized there were no toiletries, any sort of towels, NOTHING! I called to the front desk to let them know and the lady there was loud and rude and told me that I should have told the maid in the morning that I needed washcloths. MIND YOU, I CHECKED IN THE ROOM IN THE AFTERNOON-WHEN THERE WAS NO MAID, AND THERE SHOULD HAVE BEEN WASHCLOTHS AND TOWELS ALREADY IN THE ROOM FOR A NEW CHECK IN!! I tried to explain this to her, but she was being a complete a$$hole and I decided to go down there and explain but she CALLED THE COPS ON ME FOR DEMANDING BASIC NECESSITIES! She then threw a towel NO WASHCLOTH OR SOAP-- at me and told me to share it with my boyfriend or else LEAVE because I was being mean for wanting to simply wash my behind!! AND WHO SHARES A TOWEL, first of all; but who washes with no cloth or soap? I waited to until the cops arrived, told them the situation, they told her to issue me a refund and I told her what I thought of her :) and then booked a much better room down the street at Motel 6. Also, the rooms at this Ramada are filthy, roaches, no fridge or microwave, just nasty people running it who clearly want you to be accustomed to be as filthy as they are used to.DISGUSTING!!

Partner

2/10

Poor

10 Nov 2025

Muhammad

Room was so smelly
Towels where dirty n smelly
Bed sheets n pilows same smelly and dirty
No iron in room
Pathetic service
All hotel was dirty and cat sized rats have been seen out side on stairs

Leisure Family_with_children

4/10

Poor

10 Nov 2025

Vincent

No definitely needs to be cleaned tube rooms everything

Partner

2/10

Poor

09 Nov 2025

Anthony

Only thing that was good was the toilet paper

2/10

Poor

09 Nov 2025

Marcos

Bugs in room, dirty outside and inside the room,

2/10

Poor

09 Nov 2025

Jasmine

It was disgusting the room was nasty tub was nasty chair broken false advertisement

Business_and_leisure

10/10

Exceptional

08 Nov 2025

Reginald

Good

Leisure

2/10

Poor

08 Nov 2025

Arnold

Everything was old, outdated, bath tub outdated discolored, towers are brown colored like I steed of white. Bed sheets torn, wall seems wet with condensation, exterior appearance dirty

Business

2/10

Poor

03 Nov 2025

Love

The brakfast was cold....the AC and heat been out for the last 3 nights and 4 days...dinning hall dirty. The hoe tell is exactly what i just said dirty and for pimping and hoes. Cigarette birns in sheets. Dirty batjrooms and microwaves and refrigerator. I had to keep goig down there dor 2 weeks before they come in moved me. Into a cleaner room.

Business_and_leisure Family_with_children

2/10

Poor

02 Nov 2025

William

room wasn't clean, bedsheets were not washed, it smelled of smoke even though selected & I insisted non-smoking room & worse of all toilets & sink weren't flashing well. I checked out of the hotel less than 30 mins of being there. That hotel should be closed by Environmental inspectors. Every guest should stay away from this Ramada Hotel

Friends_and_family Family

2/10

Poor

29 Oct 2025

John

Dirty room with roaches

2/10

Poor

29 Oct 2025

hugo

The first room i stood in (140) it had bedbugs. I got bitten at Least 4 times. The following i complained to the concierge about this. They moved me to another room (202) that room had roaches. I will never stay at a Ramada again

Self

10/10

Exceptional

29 Oct 2025

Phillip

Excellent service.

4/10

Poor

27 Oct 2025

Nura

We were allocated smoking rooms unsolicited and the smell was terrible. No lights on the corridor to the stairs and toilet doors were cracked. Television service was near zero and the breakfast was near to none. Had a terrible experience ever in American hotel experiment. Regretted picking this hotel and never to go back again despite the good location of the hotel.

Friends_and_family Friends

2/10

Poor

27 Oct 2025

Amanda

I booked two rooms for my family and there were a lot of issues. There was no clean pillow cases, beetles flying around the room, a mouse came out of the trash can, bathroom door wouldn't close, the smoke detector wasn't on the wall with only wires showing, blood on the pillows, head board was falling off the wall, burn marks in the bathroom, shower head wouldn't work, tub filled up with water and no stopper, profanity written on the bathroom door, keys were a hit and miss with working, and bed sheets had stains all over them.

Friends_and_family Family

4/10

Poor

27 Oct 2025

Kellie

I'd say it was a place to sleep but it wasn't even that. Some clown was outside all night screaming. The place is a dump but for the price it's about what you'd expect. The towels were stained and looked dirty, the place was dingy and clearly not well maintained or renovated in a long time. The bed was average with only 1 pillow per person and you could barely see the TV while laying down but at least they had basic cable. The bathroom is Not great but also not the worst place I've ever stayed either.

2/10

Poor

27 Oct 2025

Anthony

This place needs to be tore down.

Leisure Self

2/10

Poor

26 Oct 2025

Madeline

I didn’t stay as soon I walked in the room bad smell , both bed cover were dirty , the toilet seat was covered in cigarette ashes I walked out fast went to the front and ask for a refund she told me to send to the manger which I did and still haven’t heard back .

Friends_and_family Friends

4/10

Poor

25 Oct 2025

Naveed

Very limited breakfast, very old room hard to close the front door, bath tub and bathroom was nasty,
Will not recommend this place

Business_and_leisure Family

2/10

Poor

24 Oct 2025

Larry

Convenient for my kids to get to school

Family

2/10

Poor

19 Oct 2025

marcus

Don’t be fooled

Great staff but uncomfortable conditions

Business

2/10

Poor

18 Oct 2025

Kirth

Terrible

Business

2/10

Poor

17 Oct 2025

Day

La limpieza es horrible

2/10

Poor

17 Oct 2025

Susan

The property needs to be closed down for total renovation, immediately!!! It’s unsafe for people to stay there!!!!
Dusty, dirty, mold, bugs, etc….

Business_and_leisure Self

2/10

Poor

14 Oct 2025

Jerold

This hotel should be shutdown. Holes in the walls, peeling and chipping paint, in cleaned bedding with stains and cigarette burns. Broken chairs, missing arms.

2/10

Poor

13 Oct 2025

Jamilla

The property was dirty, inside and outside I checked in at the front desk and immediately checked out. I called to get a refund and was unable to get it. The parking lot was not safe, many of the rooms had the windows boarded up just a terrible experience

Family

2/10

Poor

12 Oct 2025

Dylan

Worst motel I ever stayed at, no mini fridge in room, mold visible on shower curtain. I don't recommend anybody stays here.

Leisure Self

2/10

Poor

10 Oct 2025

Whitney

Terrible. Smelled horrible. Shower was broken.

Family_with_children

2/10

Poor

09 Oct 2025

Rodrigous

Avoid this property….bugs all over the doors in the room…the lady manager is rude and nasty…I tried to call the health department to report them…please avoid this property

2/10

Poor

08 Oct 2025

Michael

This place should be condemned. Dirt, bugs, mould….not a safe place to stay!

Leisure Family

2/10

Poor

08 Oct 2025

Jamie

Place was dirty and very discussing

Business

2/10

Poor

02 Oct 2025

Alex

Room real dirty had holes in was and ceiling towels wer extremely dirty

Self

10/10

Exceptional

01 Oct 2025

Reginald

Always relaxing

Business_and_leisure Self

10/10

Exceptional

29 Sep 2025

Reginald

The staff loves me

Business_and_leisure Self

6/10

Pleasant

29 Sep 2025

Temitayo

Dirty Environment , can be better if properly taken care of the bins and rooms.

Friends_and_family Family

2/10

Poor

26 Sep 2025

Irvin

No pool not open checked in bedding was disgusting room beside mine boarded up windows people outside smoking pot drinking partying. Did not fill safe. Left never stayed in room

Friends_and_family Family

2/10

Poor

25 Sep 2025

Franklin

The entire place should be closed down. This is terrible, it is absolutely disgusting and dirty.

Friends_and_family Family

4/10

Poor

24 Sep 2025

Harris

Not recommend for the listed price

Family

2/10

Poor

23 Sep 2025

Janet

People loitering, police drive throughs, car without wheels on blocks in parking lot, couldn't provide the rooms reserved. plexiglass at front desk. We did not even stay. It was a scary place. I WANT A FULL REFUND!

Family

2/10

Poor

23 Sep 2025

Armando

Do not stay here

Not so good. Did not feel safe. Black couple arguing all night with male yelling obscenity's. Shower towels looked dirty, bathtub was dirty. I do not recommed anyone to stay.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Reginald

Love they let you check in early

Leisure Self

10/10

Exceptional

21 Sep 2025

Reginald

I loved it.

10/10

Exceptional

21 Sep 2025

Reginald

The staff is great and the women are beautiful.

Leisure

2/10

Poor

21 Sep 2025

Savannah

Front desk told me I was already checked in - when I never signed any papers or received a card. Then he proceeded to put me in a room that someone else was already occupied in

Family

2/10

Poor

21 Sep 2025

Monic

Bedding dirty and stained, room disgusting and dirty, bed broken, fights in the parking lot

Business_and_leisure Self

2/10

Poor

16 Sep 2025

Jewel

Roaches was in my room and this place refuse to give a refund ! The room had roaches everywhere

Partner

6/10

Pleasant

15 Sep 2025

Jason

Decent mid level hotel. Handled the only issue I had promptly. A lot of places within walking distance.

Business Self

2/10

Poor

14 Sep 2025

Bernadette

Non-professional there's only one good person but she's not always there so when I reached out to other people they were very rude and told me if I don't like it leave the lady I met check in was better than anybody else but when she leaves it just goes downhill from there

Self

2/10

Poor

11 Sep 2025

amelia

PT1 This motel was the worst experience I’ve ever had. My boyfriend and I checked in around 1am and the lobby was small full of people complaining to the only employee there. Already a red flag. But we were tired and just wanted to get to our room. After waiting about 20 minutes to check in we got the key to our room and went up to it. Room 205. Our room door was open, the bed was obviously recently slept in, and the tv was on. We went back to the lobby to tell the employee and he said he already knew that room was open and dirty, as someone had JUST complained about it. He gave us a room that someone JUST told him was open and dirty. The lobby was still full of people complaining about how disgusting this establishment is. So the employee gave us another room to try. As we walked up to the new room we passed multiple rooms with the doors cracked open, beds a mess, even one room with chicken wing bones all over the place. I’d assume those rooms were just left to be cleaned however the fact that we were given a room in a similar state makes me weary. We got to our new room and the door was shut and tv was off! Beds were made and it seemed fine until we looked closer at the bed. There was a used floss toothpick laying on the bed. Absolutely disgusting. We went back to the lobby, still full of people complaining, and asked for a refund. The employee and my boyfriend started going back and forth trying to get a refund. The employee was dismissive, rude, and never once apologized.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Sanchaz

Very happy

2/10

Poor

04 Sep 2025

Verified traveler

This place is mold infested needs to be shut down

Friends_and_family Family

2/10

Poor

03 Sep 2025

Peggy

I dud not like the hotel. I checked in and i checked right back out. My stay was only 5 minutes .

2/10

Poor

03 Sep 2025

Tim

Worst hotel I have ever had the displeasure of staying at, and that is saying a lot! Ice machine, juice machine not working. Looks to be a Section 8 housing unit.

Business

10/10

Exceptional

31 Aug 2025

Verified traveler

Cool

Self

2/10

Poor

29 Aug 2025

Mary

Nightmare place

I left the same day I checked in. This place was awful, it smelled very bad of cigarettes, the tub was filthy as well as the walls. I would not let my dog stay there if I had one. I was not going to spend the night there for fear of someone breaking in became the building is surrounded by young boys, and their stairways smell like pee.

Self

2/10

Poor

24 Aug 2025

Darnell

The room was cleaned properly. The hot tub had a rusty chain and drain with like calcium or lime buildup on the jets, sheets and pillow case had stains , wash cloth and towels was dirty. Tub was dirty. We didnt even stay. Fighting for a refund now

Leisure Partner

2/10

Poor

24 Aug 2025

Brenda

I have photos that are purely disgusting

2/10

Poor

23 Aug 2025

Heather

When checking in, we saw a mouse run across the lobby. The toilet wouldn’t flush so we asked them to send someone up. We left to get dinner. We came back and they said they sent someone but since we weren’t there, they didn’t go in but they could come back at 8am and we could use the bathroom in the lobby until then. Unacceptable! They claimed they were sold out and only had a room with no microwave and fridge which was cheaper but they wouldn’t be giving me a refund for the lesser cost. I told them I didn’t care and just wanted a working toilet. They gave me a new room - which did in fact have the microwave and fridge (because there’s no way the hotel was sold out!). This toilet worked at least. Woke up this morning to a roach crawling on my hand. Definitely will not be returning and do not recommend!

Leisure Family_with_children

2/10

Poor

22 Aug 2025

Emanual

our room had roaches and bed bugs and when I asked to at least be moved to another room the guy said that “there aren’t any rooms available”. so we just ended not staying.

2/10

Poor

17 Aug 2025

Heran

I was there with my pregnant wife and the condition was soo poor that I had to leave early and went to a different hotel and didn’t get my refund.

Leisure Partner

4/10

Poor

16 Aug 2025

Adebimpe

The furniture had stains, the bathroom looked unkempt I actually didn’t stay for the nights I booked. Just the appearance alone put me off.

2/10

Poor

15 Aug 2025

Delicia

Mold in every room black mold the smell was in every room they relocated me in

Leisure Self

2/10

Poor

15 Aug 2025

elliot

this hotel was frankly one of the most disgusting rooms I've ever been to. it was falling apart, smelled disgusting, and covered in gunk all over. I could not stay and turned in my key after five minutes of being in the room. I have been trying to contact the hotel for a refund and have gotten nothing. I will not be returning to this hotel again

Partner

4/10

Poor

13 Aug 2025

Michael

The only redeeming thing about this property was the price. A perfect example of you get what you paid for. The property is in extreme need of a complete cleaning and renovation.

2/10

Poor

13 Aug 2025

Verified traveler

DO NOT STAY HERE

This place should not be open for business with the way they have this property and these rooms looking they need to be investigated shut down, and this whole property needs to be remodeled

Self

2/10

Poor

11 Aug 2025

Saurabh

Unsanitary. No service at all. We asked to change linen but they did not.

4/10

Poor

10 Aug 2025

Roman

Generally not ok.

The AC was off in the room, so I had to turn it on and wait for the room to cool off.
The AC filter was filthy, so I had to clean that out myself.
The entire room needed a paint job.
There were SEVERAL instances of cockroaches in my room (three instances, that I counted).

Self

6/10

Pleasant

10 Aug 2025

KHARY

Very private good quiet

Leisure Family