Name: Els Pins Resort & Spa
Address: Es Calo - San Antonio (Bahia), S/N, San Antonio, 07820, ES

10/10

Exceptional

19 Jul 2026

Antonia

Wonderful hotel ! We really enjoyed our stay ! We will be back .

Friends_and_family Family

10/10

Exceptional

02 May 2026

Carl

Great hotel nice breakfast would stay here again 5/5

Family_with_children

10/10

Exceptional

07 Apr 2026

Julian

The breakfast selection was excellent, eggs and omelette freshly cooked , good quality ingredients .. the photos of the hotel don't do it justice , it's beautiful tranquil with great staff , 5 star facilities and staff ...

Family_with_children

6/10

Pleasant

14 Oct 2025

Debra

I only stayed one night . Had a early flight in the morning. The room next to ours was having a party very noisy . Would not stsy at this hotel again .

Leisure

6/10

Pleasant

10 Oct 2025

ALLAN

Been going there for on & off for over 30 years it used to be a very friendly place but since the refurbishment it's like all the others. Nice & shiney, less soul. Oh and a lot more expensive.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Babatunde

All was in perfect condition and the staff are really vibrant 💯

Leisure Partner

6/10

Pleasant

20 Sep 2025

lisa

Nice and clean and good staff. Top
Pool is totally shaded for hours and not enough unbrellas once sun hits so everyone try’s to squeeze in around the small pool.

Leisure Family

10/10

Exceptional

14 Sep 2025

Catherine

Good find

The room was spacious and beautiful. Loved the bathtub in the room and the balcony view. I could say that the hallway is for the rooms are dark, even with the lights that motion sense when you walk into the hallway of your floor. And bland as well maybe add some decor in the hallways. Overall, it was a great stay.

Partner

8/10

Excellent

13 Sep 2025

Anthony

Great , clean , friendly hotel

Loved this hotel , last year for my birthday, booked again this year and it was just a good. Enjoy the mixture of ages young & mature, like myself. Nicely situated, waking distance to San Antonio.

Partner

10/10

Exceptional

07 Sep 2025

Monika

I couldn’t recommend this hotel enough after my stay with my daughter . Beautiful hotel . We enjoyed every moment of our stay . Excellent breakfast. Perfect swimming pool area. Very clean and quiet place to stay for everyone.

Leisure Family

10/10

Exceptional

06 Sep 2025

Darron

Hotel was lovely and clean 2 pools great area balcony with the room will stay here again

Leisure Friends

10/10

Exceptional

24 Aug 2025

Anna Marie Van

⭐️⭐️⭐️⭐️⭐️ A Perfect Ibiza Escape at Els Pins Resort

My stay at Els Pins Resort was nothing short of exceptional. Located in the vibrant San Antonio Bay, the resort offers a peaceful yet stylish retreat with stunning views and easy access to everything Ibiza has to offer.

The rooms were spacious, modern, and spotlessly clean, with a calming minimalist design. My balcony overlooked the sea, and waking up to the sound of waves and golden sunrises was a dream come true.

One of the best parts of the location is its proximity to Playa Pinet Beach—just a short stroll from the resort. The beach is clean, relaxed, and perfect for swimming or soaking up the sun. It’s less crowded than some of the bigger beaches, which made it ideal for unwinding. There are also great beach bars nearby for drinks and snacks throughout the day.

The pool area at the resort is beautifully maintained, with plenty of loungers and a laid-back vibe. The bar service was excellent, and the cocktails were top-notch.

Dining at the resort was a real treat. The restaurant offers a wide variety of fresh, flavorful dishes, and the breakfast buffet was especially impressive. The staff were friendly, attentive, and always happy to help with anything I needed.

Els Pins Resort is the perfect base for exploring Ibiza while enjoying a tranquil, luxurious atmosphere. I would absolutely stay here again and recommend it to anyone looking for a relaxing yet well-connected getaway.

Leisure Partner

10/10

Exceptional

15 Aug 2025

David

Great hotel. Very clean.

Good breakfast. Kept very clean. Good facilities. Would stay there again.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Yanirys

We loved this place it was 15 minutes away from the best calas in the island. The hotel itself was better than the pictures. It smells beautiful. Would stay here again.

Leisure

10/10

Exceptional

31 Jul 2025

Joanne

10/10 Hotel!

Great breakfast options, clean comfy rooms, large balcony! We absolutely loved this hotel

Partner

8/10

Excellent

11 Jun 2025

caroline

All the staff from reception to bar/restaurant were excellent very helpful. Lovely modern rooms. Would of been nice to have a private area on beach with sunbeds

Friends_and_family Family

10/10

Exceptional

28 May 2025

Stacie

Wonderful views, great suite size. Lovely location

Leisure Family_with_children

10/10

Exceptional

01 May 2025

Iyanuoluwa

My stay at Els Pins Resort & Spa was truly exceptional. From the moment I arrived, the staff were incredibly helpful and attentive. I had a minor issue at check-in, but it was resolved quickly and efficiently, which I really appreciated.
The location is excellent, just one direct bus from the airport for only €3, making it very easy to reach. It’s also conveniently close to the marina and well-connected by public transport, so getting around the island was simple.
A lovely surprise during my stay was receiving complimentary caviar for my birthday such a thoughtful and memorable gesture.
After checkout, the hotel kindly stored our bags for several hours until we were ready to leave, which made our last day much more relaxed and enjoyable.
I absolutely loved the hotel and would not hesitate to stay here again. Highly recommended.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2025

David

Beautiful and great value for money.

Beautiful hotel in a great location. I would recommend paying the extra and getting the sea view rooms - the view is breathtaking! The rooms are not huge but at the same time are big enough to move around freely in. The room has a kettle although could perhaps benefit from some other self-catering facilities, but there is a small fridge which is good for storing drinks etc. The staff are extremely friendly and helpful, and the rooms are regularly cleaned. I must mention again just how classy and beautiful the hotel is, and the lobby is kept in immaculate condition. My son thoroughly enjoyed the free table tennis and it kept us both occupied during breaks from the pool. The breakfast option is good value for money, although we never had a chance to dine at the restaurant.

Friends_and_family Family

8/10

Excellent

19 Apr 2025

Gary

2 night stay for Ibiza Marathon

Overall our stay was lovely, hotel was very nice and staff super friendly. One thing stopped me giving it 5 stars on everything was that on our last morning, after paying extra for breakfast, we arrived at the restaurant 5 mins before it was due to close but was refused admission!!! Bearing in mind it is a buffet style breakfast, so we weren't expecting fresh food to be cooked just for us, we had no option but to find a local restaurant and pay again for breakfast.

Friends_and_family Family

8/10

Excellent

10 Oct 2024

Elio

Gran hotel en San Antonio/Ibiza

Gran hotel, alejado de las zonas de ruido de San Antonio - Ibiza. Es un lugar para desconectarte y descansar. La atención de las chicas de recepción es insuperable. Ojalá el resto del personal aprenda de ellas, como por ejemplo las mucamas y el personal del restaurante/desayuno, que son poco amables y cero empáticas, por ellas, no le doy la máxima puntuación al hotel. Las habitaciones amplias y cómodas, nos encantó que tiene todo por separado, la ducha, el inodoro y el lavamanos. Además en nuestro caso incluía un mini patio grandioso. Destaco también el desayuno que brindan, es súper variado, el mejor que me comí en todo mi eurotrip. Si vuelvo a Ibiza, sin duda alguna me hospedo de nuevo acá.

Partner

10/10

Exceptional

02 Oct 2024

Verified traveler

Another great stay. Minimal drunk and rowdy clientele. Beautiful location and views along with comfortable modern rooms

Friends_and_family Friends

10/10

Exceptional

21 Aug 2024

Hakeem

Great staff, good food selection and very clean. Highly recommend

Leisure Family_with_children

6/10

Pleasant

11 Jul 2024

Susan

Substandard

Check in was fine. We had a 3rd person and they charged an additional 500Euro for 4 nights to make the single pullout bed that barely fit in the small room extended once our luggage was placed. The beds were hard as a rock. Cleaner came once during the whole stay… the bathroom sink is in the room as in not in a separate room - the toilet and shower are glass and was extremely unprivate especially given the large space between the door and wall. Could even hear a point drop. Breakfast and dinner was very standard. Some of the beach chairs were ripped. Notably this side of the island is horrendous - filled with street people pushing drugs…

Friends_and_family Friends

10/10

Exceptional

28 Jun 2024

Chad

Family vaca

Great hotel. Quiet in the rooms at night. Pool is spacious with a pool bar. Parking is an issue so make sure to book ahead. The breakfast buffet is delicious. Great stay!!

Friends_and_family Family

8/10

Excellent

20 Jun 2024

Hayley

Pleasant stay at Els Pins

Very clean hotel. Well located. Staff very friendly and helpful. Pool was immaculate. Drinks reasonably priced although cocktails at €15 could be better. Food reasonable approx €10-15 for typical salad : club sandwich and fries etc at lunch time. Breakfast was typical of 4* hotel, good selection and spacious. Hot food was slightly warm at best though, this does need improvement. We had a sea view room which was very nice, large comfortable bed, well equipped and quality shower.

Friends_and_family Family

10/10

Exceptional

21 May 2024

Evi

Excellent hotel! The staff was very friendly. The food was fresh and tastefull. The entire hotel is very clean. The cocktails are also good. Very recommended!

Leisure Partner

10/10

Exceptional

04 May 2024

Wioleta

Great room, very clean. Balcony with sea view. Really enjoyed my stay.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2024

Alexandra

A very nice beach resort with good pool amenities. Parking has to be booked in advance, even off season, to ensure a spot. The gym equipment and space merits upgrade. The breakfast buffet is excellent - fresh and a good variety of options. The poolside bar is fun and the staff friendly.

Leisure Partner

6/10

Pleasant

07 Apr 2024

Verified traveler

Avoid - lovely hotel but low quality tourists

The hotel is really quite nice, and 2 lovely swim pools, staff very friendly, spa good, and the setting in gardens surrounded by tress and view of the sea great. But the proximity to San Antonio means frequented by the Brits abroad low quality tourists after beer, chips and burgers who sadly ruined the ambience of the place for me.....foul language around the swimming pool, hideous tattoos and bellies displayed and the immediate area around the hotel, scrappy, pizza/chips shops, etc. Not sure what I expected. If you could pick the hotel up and move to Ibiza Town, away from the football shirts it would be worth it. Sadly, would not recommend.

Friends_and_family Family

10/10

Exceptional

22 Oct 2023

KATHLEEN ELIZABETH

Very impressive hotel from the moment you walk into reception.
Large pool area with full bar service and food-great atmosphere with varied music to suit all.
All the staff were very helpful and friendly- breakfast had plenty choice.

Will definitely rebook.

Partner

8/10

Excellent

18 Sep 2023

Petrik

Stayed here for part of our honeymoon Ibiza trip! We noted this in our booking and I believe they upgraded our room(yay!)

We did not have all inclusive and happy we did not, the buffet looked very subpar and the hotel wasn’t really one to drink a lot and go crazy at. 😅

Overall though, I was super happy with the place. Decor was nice and very clean with boho Mediterranean touches.

We went to the spa and I got Hydration facial while husband got Relaxing Massage, he wished he got Deep Tissue instead. Keep in mind hotel is delegate from spa, cannot charge room so you must bring $$.

Our room was cleaned and serviced daily, needed extra towels each day though.

Some extra activities onsite would be a nice addition. Or games, etc but that really wasn’t the vibe of the place.

Location was great. At first we thought maybe too far from most of Ibiza clubs and fun, but very happy we stayed at a little quieter place and could go to louder areas if we wanted. George peppermint cafe right outside the place for pizza/gyros/etc and convenience stores to buy alcohol and snacks. 10 minute walk to some other spots, Cool Cafe for smoothies and toasts.

Very close beach access but not the most amazing beach, just sand/water that’s it.

We were very happy with our stay -thank you!

Leisure Partner

10/10

Exceptional

11 Sep 2023

Arshpal

We had a great stay at this resort. It was clean and the staff were friendly. The location is a little bit out of the way to the main strip but we knew that before we booked. The resort was absolutely beautiful and had countless amenities. Highly recommend if you want to stay in Sant Antoni!

Leisure Friends

10/10

Exceptional

02 Sep 2023

Chris

Impressed with the evening food options, main course ordered and cooked fresh rather than buffet style, with different options every evening. Beer and soft drinks on tap also

Leisure Partner

10/10

Exceptional

30 Jun 2023

Rajesh

Really nice stay, enjoyed time at the hotel

Leisure Friends

10/10

Exceptional

25 May 2023

Donna

Extremely satisfied

Very clean rooms and very quiet, think the rooms are sound proofed too which is amazing. Beautiful setting and view

Partner

8/10

Excellent

30 Sep 2022

Francisco

Food great, bed not so

Twin bed pushed together to make it a double is a little inconvenient, otherwise the hotel was well maintained. I love the breakfast buffet with extensive delicious selection!!!

Partner

10/10

Exceptional

27 Sep 2022

Martin

Lovely hotel modern, spotless and our room 403 was huge with double walk in shower coffee machine 2x tvs very comfortable stay

Leisure Partner

10/10

Exceptional

15 Sep 2022

Jayne

Beautiful hotel, good choice of breakfast, good amenities, would definitely stay again!

Partner

8/10

Excellent

15 Sep 2022

Hilesh

Just stayed for one night as we arrived at 3am before staying at our main hotel. Room was clean, location looked great.

Leisure Partner

4/10

Poor

05 Sep 2022

Yasmeen

Cleaning staff amazing!everything else 👎

The hotel looks nice when you arrive .The welcome was non existent. Was told after I asked on arrival we could ask for a late check out on the morning of departure as our left at 23.25. I was reassured it looked like it should be fine as bookings were still available.I had emailed previously after making the initial booking asking for a late check out also and was told then cannot offer this until the day we were leaving. Breakfast Was ok.There doesn’t seem to be much refrigeration under the cold fresh food ,which left me questioning the quality of it. Eggs are all pre made and under heated lights which also is off putting.Best thing was the fruit and Pastries.The pools are nice with the bigger one having a bar.There is no security as to who comes in to use the facilities and it seems it’s a free for all for anyone wanting to come in.The beachside smaller pool had no fencing around it until yesterday so everyone walking by could come into the hotel area and roam around freely aswell as people selling bags etc On the day of departure I asked for a late check out. I was told I could have a “late” check out at 12.00, baring in mind normal check out is 11.00!as they were fully booked .i had my 4 year old with me and was told I could either pay 290€ for another night or check out and leave bags at reception.The manager had to come and speak to me because I was so furious.If it was fully booked how could it become available for €290!?Definitely below average on customer service

Friends_and_family Family

10/10

Exceptional

17 Jul 2022

Maria

Six night stay at Els Pins

Lovely clean fresh hotel at the Els Pins Resort and Spa
Great location on San Antonio Bay with local bars and restaurants
Had a great stay for 6 nights and will certainly be back at some point

Friends_and_family Family

10/10

Exceptional

11 Jul 2022

Alejandro

Nice location

Leisure Friends

10/10

Exceptional

25 Apr 2022

Gurdass

Staff

I want to say a big thank you to the manager Tara who looked after us and made our stay welcoming.

Fiona what a great member of staff she was. She is a credit to the company.

Partner

10/10

Exceptional

21 Apr 2022

JOHN

Excellent hotel

Absolutely first class hotel for the money, helpful staff, good location, very very clean.

Great place for nice break

Self

10/10

Exceptional

18 Apr 2022

hany

Lovely hotel

Lovely modern hotel , friendly staff and good location to explore the area .
Only downside is the spa/ indoor pool which is not included with hotel stay .

Friends_and_family Family

10/10

Exceptional

13 Apr 2022

Kim

Tara was amazing! Very warm and welcoming, super helpful and inviting. Definitely recommend a visit to this hotel!!

Leisure Family

8/10

Excellent

12 Apr 2022

Kimberley

Great hotel great location

Lovely looking hotel very clean, breakfast was nice and plenty of selection, we went out of season the waiting staff although friendly wernt fast or efficient howeve I’m sure and the season goes on they will find their feet! Room was beautiful we had a ground floor with a terrace room was spotless and lovely little body washes, creams etc all provided, only gripe I had was the room was not cleaned for the whole of our stay (Fri-mon) and we had to ask reception twice for clean towels. Great location just a walk from Bay Area and a nice 20 min stroll along the promenade to San Antonio, we did opt for a couples massage which was fantastic, not a cheap experience but well worth it, was a Mediterranean experience, easy to get taxis etc and nice size car park for those who hire a car, all in all great weekend spent here would highly recommend and will definitely return

Partner

8/10

Excellent

24 Oct 2021

Verified traveler

Ultra modern hotel, great location

New beach front hotel on San Antonio Bay. Ultra modern, cavernous reception sunny swimming pool. We had large double room with balcony and sea view. Spotlessly clean room sheets, bed covering. Good shower pressure. Breakfast buffet in very large dining room with usual selection of hot and cold dishes.
Onsite secure parking is a little dear at 15 euros a day.

The area is well worn and quite touristy with an eclectic mix of small bars, cafes, shops. There is an excellent no frills Indian restaurant nearby called Curry Palace and the food was fantastic.
A nice walk along the seafront (15mins) takes you to heart San Antonio and all it offers. I would definitely stay there again.
Oh an there is a Galenco covid testic clinic opposite the hotel and one in centre of town. Antigen 30 euros and results as quick as 15mins.

Partner

8/10

Excellent

24 Jul 2021

Verified traveler

It's a nice hotel, breakfast It's amazing. The rooms are spacious and comfortable. Unfortunately the gym It's disgraceful, really need a big improvement

Leisure Friends

10/10

Exceptional

09 Jul 2021

Verified traveler

Perfect place to stay in San Antonio. Clean, modern, far enough away from clubs, but yet still close enough to go out. Chill vibe.

Leisure Family

10/10

Exceptional

04 Aug 2020

Cristina

Nice short stay in Ibiza

We enjoyed our 3 night stay In Ibiza at Els Pins. Rooms an hotel facilities are modern. Well maintained and cleaned. Really nice the beach pool with sea view and sand. Good value for money. Easy to access St Antoni Harbor either by walking 2.5 km aprox.

Partner

6/10

Pleasant

28 Jul 2020

Zack

Don’t waste your time.

Hotel is New. Beds are horrendous. Staff are few and far between.
However reception staff i couldn’t fault. Except while writing this I have been waiting for the phone to be answered for 14 minutes 😂
Having a agreed to late check out (2pm) I now need to get out my room at 11am.

Listening to pool entertainers do ymca and Saturday night at 10am isn’t my idea of a great idea. Feels like they are in my room.

No black out curtains in the “best suite” there is. Air con is shocking. Takes 15 minutes to get hot water.

Spa is an extra charge which you have to book. 45 minutes at a time.
It might be a 4 star in ibiza but certainly isn’t anywhere else.

Actually. This place is rubbish. Who am I kidding. Haven’t a clue how to run a hotel. Been very generous with my ratings.

Partner

10/10

Exceptional

08 Feb 2020

L

The best hotel i have ever stayed in will definitely be returning

Leisure Partner

8/10

Excellent

28 Oct 2019

Verified traveler

Hotel was nice and clean wasn't a fan of the whole shower/toilet sectioned off behind glass in the room but other than that hotel was nice staff friendly it was off season so area was very quiet with most places closed or closing down

Friends_and_family Family

10/10

Exceptional

28 Oct 2019

Verified traveler

Wonderfully clean bright and perfectly sited for getting around.

Friends_and_family Partner

8/10

Excellent

26 Oct 2019

Verified traveler

Staff very friendly. Facilities are great. Buffet lunch/dinner, eat as much as you like overcharged at 25 euros each.

Leisure Family

10/10

Exceptional

25 Oct 2019

Verified traveler

Lovely room clean and spacious. Spa disappointing over priced and you even have to pay for the indoor pool when you're a resident!!

Leisure

10/10

Exceptional

25 Oct 2019

Verified traveler

This hotel is gorgeous and very modern. Bed so comfy, it is right on seafront and close to all services. Staff very friendly

Leisure Partner

8/10

Excellent

24 Oct 2019

Verified traveler

relaxing, lovely and clean ,welcoming, good selection of food for breakfast, and the rooms are lovely

Leisure Family

10/10

Exceptional

22 Oct 2019

Verified traveler

Beautiful hotel. So clean. Great location. Would recommend it. We are planning on a return visit.

Leisure Partner

10/10

Exceptional

22 Oct 2019

Bronwen

Fantastic hotel, facilities, staff and location

Absolutely loved this hotel. Great facilities, staff and location. We were on a B&B basis and the breakfast was fab.
We will definitely stay again!

Friends_and_family Family

10/10

Exceptional

20 Oct 2019

Verified traveler

Beautiful location, rooms were clean and airy and staff were so helpful. Really made our stay a wonderful experience!

Business_and_leisure Pet

10/10

Exceptional

19 Oct 2019

Nizzle

Lovely property well designed and love everything about it. Friendly staffs and it’s in a very good location.

Leisure Family

10/10

Exceptional

18 Oct 2019

Andrea

We spent a wonderful week in this hotel and certainly looking forward to be back next year. The hotel is beautiful, modern and clean. The personnel very helpful and room service is outstanding. Breakfast selection was excellent.
The only thing I would change is to have the pool water heated a bit: it may not be an issue during the hot months but now in October it was, regardless the wonderful sun that delighted us for our whole stay.
Also note that if you wish to sunbath from your balcony in the afternoon you need to choose a room with garden view, as the sea view ones only get AM.

Leisure Family_with_children

10/10

Exceptional

16 Oct 2019

Rodrigo

very clean. nice staff, beautiful inside and an amazing breakfast buffet

Leisure Self

10/10

Exceptional

15 Oct 2019

Tsegereda

Staff are friendly and kind, the scenery was the best.

Leisure Family

10/10

Exceptional

15 Oct 2019

Chris

perfect hotel

Superb hotel great location. Best buffet brekko ever. Modern clean rooms and friendly receptionist. Will go back

Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

A fabulous hotel. Ultra modern on the beach very friendly staff

Leisure Friends

4/10

Poor

12 Oct 2019

Verified traveler

This was our second visit to the hotel purely because of it convenience to other locations we needed/wanted to get to.

Customer service is POOR. Lacks personality.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Keith

Fantastic hotel!!!

Ultra modern hotel, spotlessly clean, fresh towels daily along with complimentary toiletries. Friendly, helpful staff...
Fantastic pool with plenty of sun loungers,well set out sun terrace with breath taking views of the bay .
Perfect position in San Antonio Bay, quiet but within walking distance or water taxi to clubs etc.
A definite return visit in the future 😃

Partner

10/10

Exceptional

07 Oct 2019

Verified traveler

Everything was perfect at this establishment. PERFECT!!

8/10

Excellent

01 Oct 2019

AlisonM

Relaxed clean and lovely views. Staff were helpful and tempo was good. Lots of space and privacy.

Leisure Partner

10/10

Exceptional

22 Sep 2019

Verified traveler

The suites are unbelievable! Bathtub in the middle
Of the room with a sea view, serenity!

Leisure Friends

10/10

Exceptional

15 Sep 2019

Verified traveler

Clean good quality, modern and excellent staff! Then pool facility was excellent too

Leisure Partner

8/10

Excellent

05 Sep 2019

Verified traveler

Nice quiet Hotel, mainly suited for European clients but English language not commonly spoken. Hot Buffet breakfast is usually cold. Reception and Bar Service usually quite slow. Rooms are very nice and beds very comfortable.

Leisure Partner

10/10

Exceptional

04 Sep 2019

Verified traveler

Excellent hotel with great breakfast

Lovely clean and modern hotel on the sea front. Staff are really friendly and helpful. The breakfast is amazing. Something for everyone. Really really clean. Would highly recommend. Excellent value for money

Friends_and_family Friends

10/10

Exceptional

03 Sep 2019

Verified traveler

Great accommodation in Ibiza right on the beach of San Antoni.

Leisure Friends

10/10

Exceptional

28 Aug 2019

Yuri

We will be back

Unfortunately the weather didn’t help so it’s may us stay more time that we expect in the hotel and we love it ... the staff was really helpful, friendly ... make us feel really warm .. if you ask me if I would like to come back I would say yesssss

Partner

8/10

Excellent

22 Aug 2019

Verified traveler

Was very very clean bright and air conditioning was also great.
Would definitely stay there again.
Staff were very helpful and nothing was a problem
Would have liked coffee making facilities in the room though.
9.5 /10.

Leisure Partner

4/10

Poor

15 Aug 2019

charli

Yelled at by staff for inviting friend over!

I was yelled at by a staff member for trying to bring a friend into my hotel room. Myself, another guest of the hotel and our friend all entered together and said hello to the staff at the front desk. One of the men then started yelling at us. He did all he could to prevent my friend from entering the hotel and was yelling at us from the start of the conversation. He claimed he needed my friend’s passport to allow him to enter. Luckily I said what about an ID and he was able to take that instead. Please note that this was around 8am and none of us were at all intoxicated. I said that next time he should politely ask for ID as most people do not carry their passports. Overall it was incredibly uncomfortable and I don’t understand why the front desk was so upset. He truly did all he could to make us feel uncomfortable, unwelcomed and even played word games. I have never been treated this way at any other hotel for simply bringing a friend over!
Overall the hotel was meh. Long lines constantly to talk to anyone at the front desk. Charged us for ice. And a 30 minute drive from the major clubs. The pool was also always filled with loud children.

Friends

10/10

Exceptional

15 Aug 2019

TomB

Excellent location, facilities, service, cleanliness and value. We visited in the middle of high season and still found everything to be in order. I would highly recommend and consider another visit.

Leisure Friends

10/10

Exceptional

11 Aug 2019

Verified traveler

This property is in the quieter end of the bay so perfect for relaxing in the day before heading out at night. It has recently had a refurbishment so it’s lovely and new with lovely views across the bay.

Leisure Friends

10/10

Exceptional

09 Aug 2019

Darren

Great, clean hotel! Would deffo stay again :)

Partner

10/10

Exceptional

07 Aug 2019

Charlotte

Fantastic stay

Such a friendly and clean hotel, perfect location for somewhere slightly quieter but still very central

Self

10/10

Exceptional

05 Aug 2019

Leona

Short break

Beautiful hotel, great location

Partner

2/10

Poor

04 Aug 2019

Verified traveler

My earrings were stolen from the room I was staying in and the staff dealt with it very poorly.

Leisure Family

10/10

Exceptional

29 Jul 2019

Verified traveler

I LOVED it!!! The staff was GREAT helping out with all my tourist questions, especially Lara and Veronica. Breakfast buffet, awesome pool, tons of entertainment, right on the beach! For me this is easily *****. Fantastic location, excellent price and room! I will definitely be staying here again. If my friends and family decide to visit, we'll all be staying at Els Pins!!

Leisure Self

8/10

Excellent

28 Jul 2019

Lorraine

Great location

Hotels is good overall. Beach is great, location is very good, not far to the enter of the resort and good local restaurants etc.
The beds really let the hotel down, two singles pushed together, with quite a gap and rock hard.
Overall quite good but would not stay again,

Partner

10/10

Exceptional

22 Jul 2019

Verified traveler

We got the suite with the sea view! Sooo worth it.

Leisure Partner

10/10

Exceptional

20 Jul 2019

Elouise

Fantastic Ibiza getaway!

Lovely hotel with great facilities. We stayed here for 4 nights as a couple, nice variety of people all very considerate of one another. Only sampled the breakfast which was always nice with a good variety of food. Rooms were clean, bright and modern with daily maid service. Poor area clean and always managed to get a sun lounger at the pool or beach area. Used the spa during my stay and had a treatment which was also lovely as not many spa hotels in the San Antonio/Bay Area. Would definitely consider staying here again if we return to Ibiza.

Partner

10/10

Exceptional

14 Jul 2019

Verified traveler

Great location and excellent hotel. Choice of 2 pools - 1 with music and activities the other nice and quiet. The breakfast choice was extensive and of a very high quality. Very happy to recommend the hotel overall.

Leisure Partner

10/10

Exceptional

12 Jul 2019

Verified traveler

Upon our arrival, the hotel staff was super friendly and we found the hotel to be extremely clean and well looked maintained; it looked exactly as pictured. Our room was beautiful, we had one with a sea view. Everything within the room was clean. The only amenity that was missing was an iron, which we had to call down to reception for but was provided for none the less. The swimming pool was beautiful, the bar staff are friendly and there were loads of little restaurants nearby that we chose to eat at. The location is perfect as everything was in walking distance but wasn’t so close to the party beach front that you couldn’t sleep. Overall I would rate this hotel highly and recommend to anyone who is looking to stay.

Leisure Friends

10/10

Exceptional

10 Jul 2019

Jessica

SECOND TIME, STILL AMAZING

Hotel is literally perfect. Not one thing to complain about. Its beautiful, clean, customer service is outstanding. my second time booking this hotel.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2019

David

I’ll be back!

Our stay was excellent, from check in getting a glass of bubbly and friendly staff to the rooms and guest areas kept beautifully clean.

Partner

8/10

Excellent

04 Jul 2019

Verified traveler

The pool entertainment was mainly focused on Spanish people and the music by the pool was the same songs everyday.

10/10

Exceptional

01 Jul 2019

Verified traveler

The location was fantastic, the rooms were very modern and clean. The restaurant was also very clean with a large selection of breakfast items available.
The only thing that I did not like was the wait at the pool bar. We ended up going to the bar next door to get our daytime drinks.

Leisure Family

10/10

Exceptional

27 Jun 2019

Antonio

Well over the expectation, the hotel is new modern clean the room was big and with all the confort , staff were friendly and helpful, food fresh and good quality the location is fantastic in sea front close to all the amenities and shops but away from the noise of the nightlife areas , i'd definitely recommend this hotel

Leisure Partner

8/10

Excellent

23 Jun 2019

Kenneth

Lovely hotel

Lovely hotel. Great location friendly staff and lovely breakfast
Only downfall was a problem with the air con which I phoned reception about 4 times and only once did an engineer come who fixed it. (Temporarily)

Partner

8/10

Excellent

02 Jun 2019

Verified traveler

Liked the open space, not many children.
Asked for kettle and cups for tea making facilities in the room but this was not given to us.

Leisure Partner