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Quest Newcastle West Apartment Hotel

Newcastle - NSW · Australia

787 Hunter StreetView location

9.0/10Excellent376 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.0/109.0
Condition9.4/109.4
Neighborhood8.0/108.0
Value8.0/108.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest Newcastle West Apartment Hotel

Quest Newcastle West Apartment Hotel offers 78 accommodation units, all with Wi-Fi access in public areas. The hotel provides on-site parking for guests' convenience. While a 24-hour reception is not available, this property is well-equipped for business events, though additional fees may apply for some services.

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With a stay at Quest Newcastle West in Newcastle (Newcastle West), you'll be within a 5-minute drive of Newcastle Civic Theater and Newcastle Showground. This luxury aparthotel is 2.4 mi (3.8 km) from Newcastle International Sports Centre and 2.4 mi (3.9 km) from Merewether Ocean Baths.

Make yourself at home in one of the 77 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this aparthotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 200.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Surcharges apply for use of the sofa bed in the guestrooms.
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: AUD 35 per day
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: AUD 10.0 per night
    • Rollaway bed fee: AUD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Honeysuckle Park 0.9 km / 0.6 mi
NEX 1.1 km / 0.7 mi
Newcastle Civic Park 1.4 km / 0.9 mi
Newcastle Civic Theater 1.4 km / 0.9 mi
Newcastle City Hall 1.6 km / 1 mi
Newcastle Museum 1.6 km / 1 mi
Newcastle Local Court 1.6 km / 1 mi
St Andrews Presbyterian Church 1.6 km / 1 mi
Newcastle Art Gallery 1.7 km / 1.1 mi
Foreshore Footpath 2 km / 1.2 mi
Lingard Private Hospital 2.3 km / 1.4 mi
Christ Church Cathedral 2.3 km / 1.4 mi
King Edward Park 2.5 km / 1.6 mi
Newcastle Showground 2.6 km / 1.6 mi
Federal Circuit and Family Court of Australia 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 78
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
Show 15 more facilities & services
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Table tennisExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Quest Newcastle West Apartment Hotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Quest Newcastle West Apartment Hotel

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Quest Newcastle West Apartment Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Quest Newcastle West Apartment Hotel

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Quest Newcastle West Apartment Hotel

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Quest Newcastle West Apartment Hotel

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Quest Newcastle West Apartment Hotel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest Newcastle West Apartment Hotel

9.0
Excellent
376 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.4 /10
Neighborhood
8.0 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
30 May 2026
Daniel
The staff were warm, friendly and helpful, and the room was very clean and well presented. The hotel has a great sense of style, with thoughtful interior design and small details that make the stay feel more polished. I especially liked the fresh, pleasant scent throughout the lobby and corridors, which added to the overall feeling of cleanliness and quality. A comfortable and well-maintained hotel that I would happily recommend.
Friends
8/10
Excellent
28 Mar 2026
Blake
Really solid experience. The room was spacious, clean, and well-equipped with everything you need, especially for a longer stay. Staff were friendly and helpful, and the location made it easy to get around. Overall, great value and a comfortable stay and can snag free street parking on the weekends.
Partner
8/10
Excellent
14 Mar 2026
Anne
Staff are very friendly and helpful. The studio room was perfect for a 2 night stay. A slight smell in the bathroom from the pipes at times, but it is a beautiful old building. I would stay again
Self
10/10
Exceptional
05 Mar 2026
Maureen
Bus stop at door. Newcastle interchange across the road. Perfect!
Friends_and_family Friends
8/10
Excellent
19 Feb 2026
Guenter
Very good in all ways. Only noticed one shower was a bit dirty after staying in several rooms over several weeks. One room smelt smokey but I was instantly moved to another room with help to move.
Self
6/10
Pleasant
11 Jan 2026
Lucy
Room was clean, spacious and tidy. Unfortunately poor wifi meant no access to most TV apps. Male staff whom checked us in was very friendly, efficient and professional.
Leisure Family
10/10
Exceptional
09 Jan 2026
Susan
Great 2-bedroom apartment. Staff couldn't be more helpful
Leisure Family
10/10
Exceptional
29 Dec 2025
Matthew
The appartments was clean and of great quality. Had the best sleep experience in a while.
Leisure Family
10/10
Exceptional
28 Dec 2025
Sharanjeet
Good
10/10
Exceptional
23 Dec 2025
Steven
Very large 2 bed apartment with separate office desk area, disabled facilities, easy parking, ultra quiet, close to shops, restaurants and transport
Leisure Partner
10/10
Exceptional
13 Dec 2025
Kerry
Helpful friendly staff. Clean room and great amenities
Leisure Partner
10/10
Exceptional
11 Dec 2025
Ross
Parking was easy
8/10
Excellent
07 Dec 2025
David
Good stay Good staff easy to walk to dining options safe and quiet.
Leisure Partner
8/10
Excellent
07 Dec 2025
Mr G
Very friendly and knowledgeable staff.
Large, clean rooms and a location that suited our needs.
Partner
10/10
Exceptional
02 Dec 2025
Cassandra
Great service, very helpful. Room was amazing and location was easy to get to
Business Family
8/10
Excellent
23 Nov 2025
Imelda
Easy check-in and out. Friendly and helpful front desk. Limited secured parking available with fee.
Leisure
10/10
Exceptional
09 Nov 2025
Peter
Very friendly staff , clean room
6/10
Pleasant
29 Oct 2025
Damien
Middle age Female staff member alittle abrupt upon check-in, cockroaches in the room. Property and amenities pretty average overall. Not much on-site.
Leisure Self
10/10
Exceptional
18 Oct 2025
Andy
Central location with excellent facilities
Leisure Family
10/10
Exceptional
16 Oct 2025
Paul

Amazing

Amazing place to stay with probably the best check in staff I’ve met in the last 30 years of travelling around, very knowledgeable and helpful. Will be recommending to any of my family and friends that ever stay in Newcastle.
Self
10/10
Exceptional
07 Oct 2025
Jane
Though on a driving trip and carparking would be helpful it was very safe and easy to park in the street. The unique heritage building was very appropriate for an industrial town.
Leisure Partner
10/10
Exceptional
20 Sep 2025
John
Clean and friendly
Leisure Family
4/10
Poor
23 Aug 2025
Scott
The bed was shocking, pillows as hard as a rock and the shower barely got hot.
Front desk people were great. Just not overly happy with the room.
Leisure Self
10/10
Exceptional
12 Aug 2025
Anthony
Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again
Leisure Partner
10/10
Exceptional
06 Jul 2025
Geoff
Great facility , just needed to know you had to pre book secure parking
Partner
10/10
Exceptional
25 Apr 2025
Jessica
Had a lovely week at the apartment. The building has a lovely charm and the rooms are spacious, modern and has everything you need. Would definitely stay again!
Leisure Self
10/10
Exceptional
08 Apr 2025
Kelly
The staff were so kind to both me and my autistic daughter. They engaged in all of her conversations and made sure she had the most fantastic stay!
Leisure Family_with_children
6/10
Pleasant
13 Mar 2025
David
The lady at reception was very rude and wasnt nice or easy to deal with . The place was nice and clean but over priced for what it is when parking isnt included and you pay additional for parking .
Partner
8/10
Excellent
05 Feb 2025
lisa
I appreciated the local tourist information which was made available in the foyer
Leisure Self
8/10
Excellent
02 Feb 2025
paul
Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.
Business_and_leisure Self
10/10
Exceptional
31 Jan 2025
Janet
Thoroughly enjoyed our stay, apartment was very well equipped and the beds very comfortable. The complimentary toiletries were high quality. Kids loved the experience. Enjoyed walking along the harbour in the early morning sun. Parking was good and reception staff friendly. Good value for money.
Leisure Family
6/10
Pleasant
11 Jan 2025
Kim

Ok for a quick stay

Clean, older building than expected. Bed was very firm, pillows were comfortable. No nice view, shower had cracked tiles and a little mould. Good quality toiletries.
Business
8/10
Excellent
02 Jan 2025
Maureen

Quest hotel Newcastle

Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room
Friends_and_family Friends
10/10
Exceptional
02 Jan 2025
Jana
Amazing old building
Leisure Partner
4/10
Poor
29 Dec 2024
Steven

Bad sewerage smell in the bathroom stunk the room

Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.
8/10
Excellent
19 Dec 2024
Kirsten
Excellent apartment. Very clean and spacious. Fabulous cus service. Great parking & location.
Business_and_leisure
10/10
Exceptional
10 Dec 2024
Bryce
The quest was close to everything I needed, the staff were very respectful and kind, my room was immaculate and had everything I needed
Leisure Self
10/10
Exceptional
20 Nov 2024
Steven
Our studio was great. Neat & modern. But was on the ground floor so no view and airless. Staff excellent. Parking options. Very quiet, close to light rail station. 8/10
Leisure Partner
10/10
Exceptional
16 Nov 2024
Simone
Very friendly and helpful and friendly staff. Walking distance to cafes and restaurants
Leisure Self
8/10
Excellent
02 Nov 2024
Michael
No problems and well set-up. However, the water pressure was lousy and it took ages to get hot water. Shower pressure was very poor.
Leisure Partner
10/10
Exceptional
27 Oct 2024
Shellie
Our 1 bedroom room was very well equipped and large than expected plus super quiet & dark. Great
Leisure Family
10/10
Exceptional
26 Oct 2024
Stephanie
Staff, hotel and location were all great!!
Self
10/10
Exceptional
23 Oct 2024
Sacha

Great stay - shame it was only one night

We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.
Partner
8/10
Excellent
19 Oct 2024
Kylie
Very good
10/10
Exceptional
22 Sep 2024
Esther
The property and service were excellent. Very convenient for public transport (right across from train/bus services). Didn't see any dining or cafe options which was a shame when arriving late in the evening.
8/10
Excellent
19 Sep 2024
Douglas
It was in a close enough location to CBD and Darcy St but there needs to be a better option for parking for us out of towners!
8/10
Excellent
15 Sep 2024
Shane
The room was clean and tidy and a nice space to relax in
Friends_and_family Friends
10/10
Exceptional
25 Aug 2024
Tim

Great Hotel

Quests are best !
10/10
Exceptional
18 Aug 2024
Tina
The Staff were so friendly and welcoming. Also... your bathrooms were beautifully maintained :0). We will be back! Thank you.
Tina. Megasealed Newcastle.
Business Self
10/10
Exceptional
18 Aug 2024
Ivan
Very friendly staff, property was clean and well presented
Leisure Friends
10/10
Exceptional
17 Aug 2024
Jamie
Very nice, spacious renovated rooms. A good stay
Business
10/10
Exceptional
04 Aug 2024
Catherine
Very friendly and helpful staff that helped with dining options and local knowledge. Close to light rail which gave access to other parts of Newcastle. There’s a lot of building in the area which restricts some pedestrian access was travelling with people with mobility issues.
Comfortable stay, would recommend.
Leisure Family
10/10
Exceptional
01 Aug 2024
Ivane
Great accomodation. We had a 2 bedrooms appartment and it was spacious, clean, beds were comfy and staff was friendly.
Parking is very limited around but you can pay a supplement to park in reserved gated or ungated parking.
Leisure Friends
10/10
Exceptional
21 Jul 2024
Meredith
Loved our time here and can’t wait for our next visit. Thank you so much for a wonderful stay. 💖🙏
Business Partner
10/10
Exceptional
21 Jun 2024
Scott
Great place to stay the rooms are fresh and comfortable
Business Self
10/10
Exceptional
10 Jun 2024
Kerrie
Lovely old building, comfortable bed, clean room. Excellent service.
Leisure Partner
8/10
Excellent
03 Jun 2024
Verified traveler

Tassie tourist Mainland road trip

nice and close to the beach front and other facilities,
we were in a ground floor apartment which was just below ground level, it did seem to have a damp smell in the room. Everything else seemed good.
Partner
8/10
Excellent
08 May 2024
Josephine
Great customer service.
Leisure Family
10/10
Exceptional
27 Apr 2024
Nikhilesh
Great place
10/10
Exceptional
27 Apr 2024
Gregory

Location location

Central and close to everything
Business
8/10
Excellent
18 Apr 2024
Belinda
If you don’t like bells and whistles and wish for a nice sleep this is a great place
Leisure Family
8/10
Excellent
10 Mar 2024
Susan
Very clean.
Business_and_leisure Partner
6/10
Pleasant
22 Feb 2024
Elizabeth
Bond too much, too many rules, wanted to know exact time of arrival etc
Leisure Family
8/10
Excellent
15 Feb 2024
Steve
Great to see an old Museum converted to a motel.
Business_and_leisure Family
10/10
Exceptional
14 Feb 2024
Peyton
Easy to get to. They have parking onsite for an extra fee or there is street parking available depending on your needs. Rooms were clean and tidy.
Leisure Family
10/10
Exceptional
10 Feb 2024
David
We stayed at the 2 bedroom apartment, nice set up and clean
Leisure Family
10/10
Exceptional
03 Jan 2024
Lisa
The team were very accommodating when we realised the beautiful 2 bedroom apartment we booked was on the top floor and then an additional set of stairs to get up to the apartment. My mum had recent knee surgery and found it difficult to get up the set of stairs. When we spoke to the team at reception they were more than happy ro accomodate and move us to the ground floor which was much better for my mum. The apartment was clean, spacious and came with all the things like shampoo, conditioner and body wash which smelt amazing!!
Would definitely recommend and will be back
8/10
Excellent
31 Dec 2023
Brett
Good communication and convenient location
Leisure
8/10
Excellent
29 Dec 2023
Ang
The good
* Easy Check-in/Check-out
* Polite and professional Front Desk/Service staff
* Well renovated and maintained heritage property which gives it an old world charm
* Convenient location

Work-ons
* Bathroom had cracked/fatigued tiles
* House keeper did not clean/wipe surfaces and make the bed (which is expected from a premium property)
* Parking is on the expensive side ($30 a night)
Leisure Partner
10/10
Exceptional
11 Dec 2023
Louise

Charming building, lovely apartment

Spacious, quiet and clean 1brm apartment. Friendly staff on reception. Charming old building. Would stay here again next time we are in Newcastle.
10/10
Exceptional
08 Dec 2023
Jason
Super nice hotel and really cool room with glass walls. Really spacious lobby and room.

Gated parking has 10 spots and cost $30 a night
Business
10/10
Exceptional
03 Dec 2023
Zhikun
Very friendly and helpful staff, very good stay.
Leisure Partner
6/10
Pleasant
02 Dec 2023
Kim
Rooms are noisy from people walking around upstairs
8/10
Excellent
22 Oct 2023
Juliet
Shouldnt pay $30 to park. The room lacked character.
Basic tv . Needs sports channels
Leisure Friends
10/10
Exceptional
15 Oct 2023
Anthony
Unique property, lovely
Leisure Partner
10/10
Exceptional
28 Sep 2023
Karen
Very helpful staff
Partner
4/10
Poor
17 Sep 2023
Dut Ram
The room when I checked in was not as it is shown in the picture. It was smelling as there was no proper ventilation. Theres no window at all which can be opened. The AC stopped working in the middle of the night. The linen and Bed was damp and cold. Had to use a spare blanket from the closet. It was a terrible experience.
Also I couldnt get a parking spot and had to park in the street.
Leisure Partner
10/10
Exceptional
10 Sep 2023
Natalia
The staff were exceptionally friendly. The room was clean and well-appointed.
Leisure Family
10/10
Exceptional
10 Sep 2023
Florentino

Great place

Stay was very good, rooms are serviced everyday, fresh towels, soap, shampoo, conditioner , coffee, milk, tea, everyday replenished. Staff are very friendly...travis was awesome! Highly recommended.
Business
10/10
Exceptional
16 Aug 2023
Maria
Spacious apartment which was beautiful & comfortable. Also very convenient for my 95 year old mother who uses a walker. Staff excellent and very helpful
Leisure
10/10
Exceptional
08 Aug 2023
Corinne

Enjoyable stay.

Loved staying at Quest West Newcastle. From before our arrival they communicated about the deposit & checkin process. On arrival we were greated promptly and checked in within 5 mins. The rooms were amazing with the high ceilings and beams. And very comfortable and clean. We highly enjoyed our stay and cant wait to visit again.
Friends_and_family Family
10/10
Exceptional
21 Jul 2023
Scott
Neat and tidy, super clean property. Great value if you need somewhere to stay in a hurry. Great communication from property and easy to access after hours.
Leisure Family
8/10
Excellent
08 Jun 2023
Louise
Didn't realise from the photos that our two bed apartment windows would all be at ground level and face to the carpark and street. Even with the sheer curtains people can look straight in so needed to have heavier curtains closed at all times for privacy and therefore no natural light. Otherwise, the space was a good size, it was clean, beds comfortable and facilities all that we needed.
Leisure Family
10/10
Exceptional
15 May 2023
Linda
Lovely old building very tastefully restored. Friendly staff, large clean room. Nice and quiet too.
Leisure Partner
8/10
Excellent
17 Apr 2023
Mitchell
Overall the bed was okay. It was on wheels, and lacked basic amenities such as a restaurant.
Leisure Partner
6/10
Pleasant
21 Mar 2023
Barbara

Noisy stay at Quest West

The Quest is well located for access to the Light Rail and the unit was well appointed. Our 2 bedroom unit was however located at ground level with bedroom windows facing directly onto the street. On Friday and Saturday night there was much noise from pedestrians talking and laughing at 2am plus thumping noises from the music at the pub across the road. Ear plugs were provided but a higher level room would be more private. Another issue is the parking. This should be included with the room rate.
Friends_and_family Friends
10/10
Exceptional
06 Mar 2023
Caroline

Nice place

Nice place to stay, apartment was comfortable and airy. Warm days were offset by air-con in all rooms
Worth noting that earplugs are provided as there is some noise from a venue across the street that was quite noisy in the background
Friends_and_family Friends
10/10
Exceptional
01 Mar 2023
Sean
A great place to stay when travelling for business.
Business Self
10/10
Exceptional
25 Feb 2023
Steve
Great but no bar or cafe so not socially inviting. Also no pool.
Business_and_leisure Partner
10/10
Exceptional
18 Feb 2023
Steve
Single use plastics for toiletries were the only disappointment
Business
6/10
Pleasant
08 Feb 2023
Kerri
Usual Quest appartments - very central.
Disappointed with undisclosed parking fee prior to booking.
$200 charge to credit card after pre-paying for stay - not disclosed when booking
Leisure Family
10/10
Exceptional
29 Jan 2023
Marijana
Clean and close to everywhere
Leisure Partner
6/10
Pleasant
13 Jan 2023
Verified traveler

Not up to standard

Property called me day before check in, discovered one of the 3 rooms I booked had been cancelled (they blamed Expedia, despite booking through hotels.com). Informed me Hotel was fully booked for studios, offered me a one bedroom suite, informed them happy to take this but would not be paying extra. Miraculously a studio became available. Only one paid parking spot available at check in despite informing them We needed 3, 2 of us had to park at parking garage across the street. Property tried to overcharge one of our party despite me telling them the total cost would be split 5 ways. My studio faced the main road, blockout curtains did not reach end of windows, had to place suitcases against wall to block out light. Bedside lamps were dusty. Only 2 small soaps and one small shampoo and conditioner made available. No shower cap provided.
Friends_and_family Friends
10/10
Exceptional
08 Jan 2023
Stevie
Excellent studio apartment with great sleeping and full amenities including good sized bar-fridge and a coffee plunger and full cooking utensils and kitchenware. Excellent clean spaces and good sized bathroom with easy access shower.
Leisure Partner
10/10
Exceptional
29 Dec 2022
Rosa Angelica
Great stay ... staff very friendly and helpful
Friends_and_family Family
8/10
Excellent
11 Dec 2022
Chantel
Parking could be included in the price
Leisure Friends
8/10
Excellent
02 Dec 2022
Mark
New, so good condition. Bathroom design was poor. Toilet location to shower entry was not practicable
Business Partner
8/10
Excellent
19 Nov 2022
Kylie
Lovely friendly staff...very clean...spacious...comfy bed...
Didn't like proximty to Cambridge Hotel nightclub just across road where intoxicated people were urinating just outside our window...could hear music from nightclub beyond midnight
Leisure Partner
10/10
Exceptional
10 Nov 2022
Natasha
Great spacious rooms, love the exposed beams
Leisure Friends
10/10
Exceptional
07 Nov 2022
Ben
Very clean nice place to stay
Business_and_leisure Family

Location & surroundings

Quest Newcastle West Apartment Hotel
787 Hunter Street, Newcastle, Australia

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Quest Newcastle West Apartment Hotel

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