Name: Aspire Mayfield
Address: 11 Hanbury Street, Newcastle, 2304, AU

6/10

Pleasant

02 May 2026

brooke

Easy to access and no fuss with the codes etc , if you are looking for small cost comfortable , clean accomodation , it was ideal

Partner

8/10

Excellent

30 Apr 2026

Tanya

Good accommodation for the price!

Partner

4/10

Poor

21 Apr 2026

Dane

Felt and smelt gross in stairwell and corridor area, noisy and dirty carpet. Really was 1 star accommodation

Partner

4/10

Poor

29 Mar 2026

Aaron

Basic. Just a bed

Self

6/10

Pleasant

07 Mar 2026

Mark

Need to clean carpets throughout

2/10

Poor

10 Feb 2026

Myra

1. The room smells mouldy or wet carpet.
2. The three panel shower screen in the bathroom is missing a panel therefore the bathroom floods.
3. Mirrors are broken.
4. Water marks on the carpet.
5. Fridge in the common room is mouldy.
6. But to be fair the bed is clean and aircon is cold.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Michael

Rooms are very comfortable and clean

Business_and_leisure Self

6/10

Pleasant

07 Dec 2025

Daniel

Room had a musty smell and there wasn’t much communication about entry to the unit. Bins were overflowing in the common area. Location dodgy

Self

6/10

Pleasant

10 Nov 2025

Leiah

Room was ok for a 1 night stay

6/10

Pleasant

08 Nov 2025

Phil

The room was clean, with all the comforts you need, but fittings were falling apart. Nothing that couldn't be fixed in 5 minutes with a screwdriver. No hot water in the shower sucked though

4/10

Poor

24 Jul 2025

Peter

I wasn’t confident about self checking into building and room the key pad at the entry wasn’t operating properly and I had to call the emergency number which they then reset remotely. The room was clean and good bed. There was no waste bin in the room and no lamps so either the main light was on or you were in the dark.

Leisure Self

2/10

Poor

16 Jun 2025

Michelle

This could be a junkies paradise, which my husband and I definitely do not fit in!
There was nowhere to park our vehicle other than on the street, around the corner from a working phone booth where it was obvious a drug deal was occurring.
The shared kitchen was disgraceful and dirty!
This property was nothing like the Wotif blurb!
Should be shutdown. I requested a refund and was told it was up to the Manager, who couldn’t even be bothered contacting me to discuss!
DO NOT BOOK THIS ACCOMMODATION!!!

Leisure Partner

4/10

Poor

21 Apr 2025

Jes

The A/C in the room 201 assigned to me smells so bad when turned on. The bathroom & kitchen floor, desktop & kitchen bench were unclean & full of sticky stains. Dishes, glasses, cups & cutlery were unclean & not properly washed. Wobbly desk is broken, with missing drawers & almost about to fall apart. Desk chair has a loose detached seat. Disappointingly substandard.

Business_and_leisure

2/10

Poor

06 Apr 2025

Verified traveler

Never again

Totally dirty, smelled of cigarettes and carpet stained, kept shoes on, didn’t want to touch barefoot.

Business

6/10

Pleasant

08 Mar 2025

Bill

Did not receive unlock codes by SMS so had to call the hotel number. Wardrobe hanging rail was missing so no place to hang clothes, hanging hooks in bathroom were broken.

Leisure Self

2/10

Poor

26 Feb 2025

Josh

Don’t stay here it’s filthy. Came here for a work stay and I usually just need a bed and my own bathroom and I’m happy. The place was filthy and had a very thick cigarette smell. Cops bashed on my door at 1am looking for someone. I know the hotel can’t help that but not would be a first in 100’s of places I’ve stayed. If you are looking for a place as a work traveller do not stay here if you value your safety and quality of sleep.

2/10

Poor

17 Feb 2025

Michael

The condition of Aspire Motel is terrible, and I couldn’t sleep well due to the bed was wet, Mold on the wall and the air conditioner was smelly.

Business Self

6/10

Pleasant

27 Dec 2024

Joanne

Sone where to put your head and shower for however long you need to be in Newcastle. A lick of paint and some new furniture would help in making the rooms a bit brighter. Soft closing cupboards and draws in the kitchen would stop people from slamming them shut and the wall vibrating in the room that backs onto the kitchen.

Self

8/10

Excellent

27 Oct 2024

Courtney

Mould in the bathroom, marks all over the walls, bed wasn’t stable felt like the legs were going to detach from the bed.

Leisure Self

2/10

Poor

22 Sep 2024

Leanne

Gross, absolutely stank, never again

Leisure Family

6/10

Pleasant

19 Sep 2024

Diorne

Not as advertised

Pretty sub standard. Pictures on advertising make the place seem better than it is. Had trouble putting in silly codes for doors to gain entry.

Business

2/10

Poor

09 May 2024

David

Don't do it smelly,unclean ,bed uncomfortable

Leisure Family

2/10

Poor

02 Mar 2024

Anders

Room smelt like mould.

Leisure Family

2/10

Poor

22 Feb 2024

Ann Marie

The place was dirty and the floors and walls needed a scrub. Not suitable for people with disabilities especially wheelchairs and those who have bad legs. No access to lift.

2/10

Poor

09 Jan 2024

Mikayla

Place was dirty, found toe nails next to the bed when we arrived. When we contacted staff they didn’t give any help.

Leisure Partner

6/10

Pleasant

07 Jan 2024

Paige

everything was fine except massive stains on carpet as soon as you walk in the door and all throughout the room, as well as graffiti on the back of the bathroom door. room 316

Leisure Partner

6/10

Pleasant

01 Jan 2024

John

There stay was fine, but we noticed a poor sound installation.

Leisure Family

6/10

Pleasant

31 Dec 2023

Heather

Bed clean and comfortable; noisy Aircon - no info about operation. No info about power of microwave oven. Would like manual for appliances. Apparently no recycling on premises - cleaning staff knew little English and could not advise how to prevent recyclable waste going to landfill.

Leisure Family

4/10

Poor

28 Dec 2023

Selina

My room smelt terrible like cigarette smoke, despite being a non-smoking room and not smoky inside. When washed my pjs, smell was in them so I'm not sure whether the sheets were washed before I arrived. Showed a nice share kitchen but I couldn't find any utensils or crockery. Air con broke on my last night there and only able to open window a very shirt way for ventilation anyway. The booking staff were nice.

Leisure Self

4/10

Poor

03 Dec 2023

Terry Merlin

The linen towels and shower were good. The carpet dirty. The room was sterile and lacked bedside tables, pictures, colour. The area and street was ugly and noisy. The shops closed and empty. Depressing place.

Business Partner

6/10

Pleasant

02 Nov 2023

Missy

The couple room it should have a cough to go rest in the room, and should have a kitchen to fecility for small preparation

Business_and_leisure Friends

2/10

Poor

16 Oct 2023

Kenneth

Cleaners really WORK in this premises ! Room 309 was left dirty & this really spoiled the stay.

Management issues !

NO offer was made from \"the overseas manager\" to allocate a made up room.

Also, CLEANED the air-conditioning filters which were FILTHY........

Self

2/10

Poor

28 Aug 2023

Phu-Khanh

Check in process was straight-forward enough, however upon arriving and inspecting the room, found the bed sheet was stained and dirty, towards the end of the bed. Immediately call customer service, which was helpful in getting me relocated but upon leaving the property, saw a pest removal service coming in as well for another room was very concerning. The room itself is adjacent to the footpath and was slight lower too, if the blinds were open pedestrians would have very clear visibility in to your room.

Business Self

2/10

Poor

27 Feb 2023

Maree

The room was visibly dirty, the stench was nauseating and our feet stuck to the floor. Our code didn’t work and had to ring a number only to be put on hold. The caretaker then let us in

Leisure Family

8/10

Excellent

21 Aug 2022

Peter

Really easy place to stay. Self check in was really easy and we enjoyed our stay!

Business_and_leisure Family

8/10

Excellent

26 Apr 2022

David

Like a low standard backpacker hostel

The accommodation was of a basic standard with no bedside lights, light not working, tv remote damaged, no off-street parking provided and generally dirty.

Partner

6/10

Pleasant

12 Jan 2022

Graham

Good value for money but building entry issues.

Clean and comfortable, good value for the price.
Only issue is access to the building.Stayed here a few times now and always have issues with the pin code entry to the building. Never an issue with the room door.
I have let in numerous other guests when my code has worked or I'm on the way out and they have let me in when my code does not work. It's frustrating when you are locked out and have to call a number to be let in and you then get a voicemail.

Partner

8/10

Excellent

01 Jan 2022

Kerryn

Property was surprisingly quiet. Bed was very comfortable. The front door code did not work and when i requested another code, it didnt work either - so another customer gave us their code - this was very inconvenient.

Leisure Family

2/10

Poor

17 Oct 2021

Monica

No reception- I did not receive instructions on how to enter the building or what to expect. i had to wait until after 2pm to get a code, i didnt get it so i then had to phone and request one, the 1st code sent to me didnt work. other people were stuck outside as their codes didnt work. i finally enter the facility, it smelt musky, the stairway was dirty. the room was clean. there was dirty linen outside doors in the hallway and when i got up the next morning there was a couple sleeping in the hallway. ?could get in there room.

Leisure Partner

6/10

Pleasant

14 Oct 2021

Arthur

Frustrating code system, limited parking

Contactless code entry, only entered the building 3 times and every time the code issued did not work so I had to ring and get a new code but new code didn’t work again next time, very frustrating especially when my wife was blind after a operation on the day. Also way more rooms than parking spots.

Partner

8/10

Excellent

01 Aug 2021

Verified traveler

good location

Leisure Self

2/10

Poor

23 May 2021

Verified traveler

Very unclean, do not stay here

Leisure Partner

2/10

Poor

19 May 2021

Verified traveler

Room stunk of moisture,blankets on bed covered in stains. Floor had gross marks , had no sleep with all the yelling swearing and door slamming that went on from about 10:30pm to 5am. . Would never stay her nor recommend to people either .

Leisure Family_with_children

10/10

Exceptional

13 Apr 2021

Verified traveler

Excellent property, secure with great kitchen facilities

Leisure Partner

8/10

Excellent

03 Apr 2021

Simon

Good

Business

2/10

Poor

27 Mar 2021

Stephen

Never ever stay here

Terrible. Never stay again. If it wasn't for work I would not have stayed past the first night. Limited parking was just the first issue. As I walked into the room I was hit by an over powering smell. I found cigarette butts behind the desk, dust filled aircon filters that I was not game to turn on. All the doors made a loud bang as you closed them. People were smoking in the hallway at all hours, with no consideration of other guests of how loud they were.

Business Self

6/10

Pleasant

27 Mar 2021

Verified traveler

Just OK to stay
Cockroaches in room 201
Up stairs room are fine

Business Self

2/10

Poor

30 Jan 2021

Sean

Infested with bush and German cockroaches. TV didn’t work. Furniture and fittings were broken. Carpet and bathroom grubby. No bin at all. No chair for desk.

Leisure Self

2/10

Poor

27 Jan 2021

Adboo

The room was not cleaned properly. It had a potent smell that made me want to be sick, even whilst I was sleeping. The table had a white residue on it and the freezer had what looked to be red wine or blood dripped through it. I booked for two nights as I was travelling for work and I stayed the first night but couldn’t bring myself to stay the second night. I checked out, went to work and drove 2 hours home, then 2 hours back next morning as there was no other accomodation anywhere in Newcastle. Very disappointed.

Business Self

4/10

Poor

31 Dec 2020

Renata

The room wasn’t prepared so they changed me accomodation for another hotel 600m from the previous one. The place was ok, but wasn’t well cleaned once that I found cigarettes and cockroaches.

Self

8/10

Excellent

12 Dec 2020

Verified traveler

Room was fine, but car number plates were stolen!

It was very disappointing not about the room, but my car number plates were stolen off my car. I was parked right outside the front door of the Aspire and I thought this would be a safe place to park...wow, was I wrong!!!

Business

6/10

Pleasant

22 Nov 2020

Verified traveler

During night someone calling out n trying open our door, bit scary

Leisure Partner

2/10

Poor

19 May 2020

Trew

Air con heater does not work tried to ring but it was after 5pm so NO AC. Loud staff member who loves the sound of her own voice broadcasting rubbish at 3 in thr morning over a 2way radio. Noisy echoes old crap building with nrw paint....if you wsnna get some rest and quiet dont bother with tjis s%@t hole

Business Partner

8/10

Excellent

02 May 2020

Verified traveler

Pleasant to stay

Business

2/10

Poor

31 Jan 2020

Verified traveler

I’ve never been forced to leave a review like this in my life. We arrived at our booking around 5pm and contacted the hotel to give us our code for the room, only to be told that the room we had booked and paid for wasn’t available. So they sent us to one of their other hotels just down the street, which only had one bed when we needed two. On top of all this there were dead cockroaches all over the floor, stained sheets, people smoking in the hallways and a fumigation going on that we kept breathing in as it came underneath the door. Picture of fumigation truck parked right outside our room attached. We didn’t stay the 3 nights we booked only 1 as we booked somewhere else the next day as it was not fit to stay in.

I was willing to let all this go as the hotel promised me a refund, the lady I spoke with multiple times promised me the refund was on its way but it never appeared. Finally another lady admitted to me it was never processed but said she will actually put it through this time and it should appear in 7 days. Not sure I believe that after being lied to already... if it doesn’t happen I will be taking this to fair trading.

Leisure Friends

10/10

Exceptional

06 Dec 2019

Verified traveler

Everything is perfect i liked this place Secure clean nice and tidy easy access

Business Friends

8/10

Excellent

14 Nov 2019

Verified traveler

Friendliness by permanent residence & quietness. Very clean, cleaning staff helpful & had a respect manner & central.

Leisure Self

4/10

Poor

03 Nov 2019

Verified traveler

No reception to be let in, no fresh towels for the next day rooms would only be serviced once a week 🤔😤staff on site couldn’t understand basic English

Leisure Partner

8/10

Excellent

02 Sep 2019

Verified traveler

The remote was missing for tv. Made call and received one immediately. Our mattress was a shocker. We could feel individual springs, making it very uncomfortable.

Friends_and_family Family

8/10

Excellent

20 Aug 2019

Verified traveler

Not luxury but clean and great value when you need a place to stay. Walking distance to supermarkets, restaurants and club, We will stay again.

Business_and_leisure Family

2/10

Poor

17 Aug 2019

Unhappy

I am very disappointed after a stay at Mayfield Aspire hotel. Unfortunately I didn’t read the reviews before booking- something I now deeply regret. The images that are depicted on wotif are in no way an accurate representation of the room I paid for. The room was extremely sparse, smelly and dirty. I understand that it is budget accomodation but to advertise it as ‘pleasant’ is completely inaccurate. I found nothing pleasant about my stay! I had booked for two nights due to having work related appointments in the area, however, I vacated the room after one night as I did feel safe or comfortable at Aspire and had to find alternative accommodation for the next night.
As stated, I was extremely disappointed and decided to contact Aspire via email to which I didn’t even received a reply!!

Business Self

8/10

Excellent

24 Jul 2019

Verified traveler

No reception was a bit different
The car park is around the corner and bit out of the way.
Would not stay on my own !

Friends_and_family Family

8/10

Excellent

20 Jul 2019

D.A.

Cheap, clean and convenient but our queen room's bed was a double, there was one chair for two people, nor bowls for breakfast and somewhere below our upstairs room laundry machines churned all night.

Business_and_leisure Partner

8/10

Excellent

19 Jul 2019

Verified traveler

It is spread out nicely you cant hear your neigboura

Business Self

4/10

Poor

10 Jun 2019

Verified traveler

Poor quality. Limited supplies. Smelt like cigarette smoke. Shower screen broken. Blinds fell off.

Friends_and_family Family_with_children

8/10

Excellent

02 Jun 2019

Verified traveler

There are limited car parks. We parked along the street as long as we didn't block any houses there.

Leisure Family_with_children

8/10

Excellent

02 May 2019

Verified traveler

Everything was perfect. The only thing I could fault was the lack of cutlery.

Leisure Partner

6/10

Pleasant

23 Apr 2019

Verified traveler

The rooms smell like cigarette smoke which is a shame as location is great and amenities are ideal.

Business Self

10/10

Exceptional

02 Apr 2019

Verified traveler

Clean n quiet will stay again bf slept the whole night

Business_and_leisure Family

6/10

Pleasant

06 Feb 2019

Kat

There was a baggie of used cigarette butts hidden in a cupboard I only found on the second night! Room stank!

2/10

Poor

01 Jan 2019

Meththa

We booked this to explore New Castle area and we our experience was really bad. There was no communication on check-in till last hour with Wotif not even confirming the booking and putting a disclaimer (after taking money from my bank instantly). There was no communication at all. Car Parking was not offered as an option when booking was done and was forced to do street/unsafe parking. Though there was a common kitchen, there were no enough pots and pans. Hence, couldn't use it. There were very noisy guests speaking loud in the common area and the noise was travelling well into the room. Every time someone else closes their doors, it makes a big noise and feels like our room door was banged. This woke up as early in the morning. Overall, i would not recommend this place to anyone who wants to have a quiet time.

2/10

Poor

27 Nov 2018

Doug

Find somewhere else!

Dirty, spartan and slightly dodgy are words I would use to describe this place. All surfaces, chairs and bathrooms were dirty.

8/10

Excellent

20 Nov 2018

Patrick

Overnight stay at Aspire

Easy check in and clean rooms. Fast internet also and vending machine on premise.

8/10

Excellent

05 Nov 2018

Richard

Nice hotel but not much to do around the area. Check in and check out was extremely efficient. The room was clean. The double bed was made up of 2 smaller beds that weren't joined together properly. The TV did not have a remote control and the kettle did not work

4/10

Poor

28 Oct 2018

R

The room was very basic - no cutlery, plates or glasses etc even though a kitchen is outlined as part of the facilities. Sheets were dirty in the room. Other guests were screaming and fighting at 2am.