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Best Western Blackbutt Inn

Newcastle - NSW · Australia

80 Orchardtown Road New LambtonView location

8.8/10Excellent547 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Location7.6/107.6
Neighborhood7.8/107.8
Value8.2/108.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Blackbutt Inn

Stay at the conveniently located Best Western Blackbutt Inn in Newcastle's New Lambton suburb, minutes from Blackbutt Wildlife Reserve, Energy Australia Stadium, Newcastle Entertainment Centre, Westfield Kotara, John Hunter Hospital, and pristine Newcastle beaches. This modern hotel offers 28 comfortable rooms with LCD televisions and high-speed internet access.

Enjoy friendly customer service and a convenient location. Book your stay at the Best Western Blackbutt Inn today!

Read more about this hotelShow less

With a stay at Best Western Blackbutt Inn in Newcastle (New Lambton), you'll be a 5-minute drive from John Hunter Hospital and 9 minutes from Lake Macquarie. This casino hotel is 5.1 mi (8.2 km) from Newcastle Beach and 0.2 mi (0.2 km) from Blackbutt Reserve.

Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and DVD players. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include luggage storage, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Guests must provide health documentation Property does not offer onsite COVID-19 testing GSTC Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 4.00 to 30.00 for adults, and AUD 4.00 to 30.00 for children
    • Rollaway bed fee: AUD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Blackbutt Reserve 0.2 km / 0.2 mi
Westfield Kotara 1.4 km / 0.9 mi
Newcastle Private Hospital 2.3 km / 1.4 mi
John Hunter Hospital 2.4 km / 1.5 mi
Newcastle International Hockey Centre 2.7 km / 1.7 mi
Glenrock State Conervation 2.9 km / 1.8 mi
Banksia Reserve 3.1 km / 1.9 mi
Newcastle International Sports Centre 3.3 km / 2 mi
Go Karts Go 3.3 km / 2.1 mi
Newcastle Eye Hospital 3.6 km / 2.3 mi
Newcastle Showground 4 km / 2.5 mi
Acacia Avenue Dog Park 4.3 km / 2.7 mi
Newcastle Entertainment Centre 4.4 km / 2.7 mi
Charlestown Square 4.4 km / 2.7 mi
Allowah Street Reserve 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • Number of floors (main building): 2
  • Suites
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 25 more facilities & services
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Shop
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hallExtra charge
  • Conference room: 1
  • Meeting room: 1
  • PhotocopierExtra charge
  • Children playgroundExtra charge
  • CasinoExtra charge
  • TV lounge
  • Game roomExtra charge
  • Nightclub
  • Hairdressing salon
  • Non-smoking establishmentExtra charge
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 15 m²TWN.H6-10

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-10

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 18 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Best Western Blackbutt Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Internet access
    • Radio
    • Cable TV
    • Hairdryer
    • Alarm clock
    • Wi-fi
    • Centrally regulated air conditioning
    • Ironing set

    Facilities with extra charge

    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 15 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable4 photos

    Best Western Blackbutt Inn

    DOUBLE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Internet access
    • Radio
    • Hairdryer
    • Ironing set
    • Centrally regulated air conditioning
    • Cable TV
    • Alarm clock
    • Wi-fi

    Facilities with extra charge

    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-1

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 16 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Best Western Blackbutt Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Ironing set
    • Internet access
    • Radio
    • Hairdryer
    • Cable TV
    • Alarm clock
    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 15 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable3 photos

    Best Western Blackbutt Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Internet access
    • Hairdryer
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Best Western Blackbutt Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Blackbutt Inn

8.8
Excellent
547 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
7.6 /10
Neighborhood
7.8 /10
Value
8.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
07 Jun 2026
Lauren
My go to place to stay when I’m Newcastle. Staff go above and beyond and the whole place is so clean and comfy
Friends
10/10
Exceptional
31 May 2026
Stephen
..
10/10
Exceptional
18 Mar 2026
Tammy
Amazing staff, clean room, understanding and supportive staff, I stayed here while visiting a loved one at JHH, staff could not have been nicer.
Family
10/10
Exceptional
12 Mar 2026
Barry
Clean room, staff friendly without any issues, entrance from car park to reception could be better. Hotel car park was full and had to park on street
Partner
10/10
Exceptional
05 Mar 2026
Joanne
It was in an ideal location and was very clean.
10/10
Exceptional
06 Feb 2026
Vicky
Great service, staff were wonderful, the rooms were super clean and comfortable. The food was lovely.
Friends_and_family Family
8/10
Excellent
25 Jan 2026
Brett
The room we booked had an issue that couldn't be resolved in a short time frame and over a long weekend period. Instead, the staff upgraded our stay by providing complementary breakfast, which was also good. The staff were friendly and the rooms were clean, tidy and comfortable.
Leisure Partner
10/10
Exceptional
30 Dec 2025
Jean
Very helpful and welcoming. Clean and tidy rooms.
8/10
Excellent
26 Dec 2025
Gilda
N/a
10/10
Exceptional
04 Dec 2025
Sera
Staff members were extremely helpful and friendly. Rooms were clean and it was easy to get around very nice quiet location.
Friends_and_family Family
8/10
Excellent
03 Dec 2025
Sonja
I stayed 2 nights for business and it was very pleasant. I only wished I was able to open a window in my room, but otherwise everything was fine. The staff was very friendly and helpful.
Business Self
8/10
Excellent
02 Nov 2025
Alana
The rooms are clean and tidy & the hospitality from the staff is excellent.
10/10
Exceptional
02 Nov 2025
Verified traveler
Good location, the adjacent pub does good food and the cafe next door does good coffee. The staff were friendly & helpful, especially on a weekend where Newcastle accommodation was sold out!!
Business Self
10/10
Exceptional
31 Oct 2025
Cheryl
Courtesy.cleanliness and good meals.
8/10
Excellent
25 Oct 2025
Barry
Good location, enjoyable stay
10/10
Exceptional
02 Oct 2025
Darren
Room was neat and tidy, staff were friendly and had a great pub downstairs with nice food and very kid friendly
Self
8/10
Excellent
02 Jun 2025
Katherine
Very clean and conveniently located to shopping, hospital & major sporting grounds. Car parking is off the street which is another big tick.
10/10
Exceptional
08 Apr 2025
John
Stayed overnight for a concert nearby. The staff were wonderful in welcoming us & assisting with arranging a shuttle bus to and from the venue. Food was very good & the accommodation very comfortable & clean. Will definitely stay there again.
Such a good experience
Leisure Friends
10/10
Exceptional
30 Mar 2025
Glenys
Very helpful friendly staff, amenities were great loved the bar and restaurant would stay again
10/10
Exceptional
27 Mar 2025
Stephen
Staff were awesome and accommodation very clean.
Business Partner
8/10
Excellent
22 Mar 2025
Peter
Excellent establishment, great food, great staff, will stay many more times.
Peter
Business_and_leisure Partner
8/10
Excellent
28 Feb 2025
Katherine
Staff very helpful & pleasant. Excellent bakery cafe nearby. Close to Blackbutt Reserve & appointments. Clean.
(Challenging to get multiple bags to room.) Would enjoy staying again
10/10
Exceptional
18 Jan 2025
Mardi
Comfortable clean room which was a good size. Kind and caring staff and management. Excellent place to stay in the John Hunter Hospital area.
Family
10/10
Exceptional
12 Jan 2025
Ron
All was great,
apart from either, not working or no exhaust fan in bathroom/toilet.
Leisure Partner
10/10
Exceptional
02 Jan 2025
Pam

A comfortable stay with great amenities.

The hotel is very conveniently located for visiting John Hunter hospital. The rooms are very comfortable and clean and the on-site restaurant serves great meals. The staff are so accommodating and Karen was very caring, informative and friendly.
Friends_and_family Family
10/10
Exceptional
28 Nov 2024
Verified traveler
The room was clean & very modern, the staff were very friendly & helpful, would definatley stay here again.
Partner
10/10
Exceptional
19 Nov 2024
Matthew
Very helpful staff and clean room.
Business Self
10/10
Exceptional
23 Oct 2024
Graham

better than expected

Overnight mid-week stay, easy location, sadly I didn't get to eat at the restaurant but i will next time.
Business Self
10/10
Exceptional
13 Oct 2024
James
Very Friendly staff. Hotel is clean, comfortable and convenient. Highly recommened!
2/10
Poor
08 Jul 2024
Jack
Overpriced and the staff cleaned the room when I did not have the sign on to clean room
10/10
Exceptional
12 Jun 2024
Cecilia
I stayed at the Best Western Blackbutt Inn in June 24. This was a last minute booking for me and I was not disappointed. From the moment I checked with Karen at reception the service was wonderful. Karen walked me around the property showing me meal options, room location and even organised my motorbike to be parked securely under the property. As a single traveller in my 40s this attention to detail from the staff is what sets the property apart. The location of this hotel was easy to get to from the A1 and also to return to the M1. Restaurant located on the property had a great range of meals. The room was clean and the bed was comfortable. I highly recommended this hotel if you are looking to explore the Newcastle/Hunter Region.
Leisure Self
10/10
Exceptional
03 Feb 2024
Ronnelle
Staff were really helpful.and friendly.
Room was clean and comfortable.
The music from the pub was loud until just before midnight, I guess it was to be expecting above a pub but other then that, it was a nice place to stay. I would definitely stay again.
.
Leisure Family
10/10
Exceptional
19 Jul 2023
Debra
Very friendly staff. Excellent food. Room was immaculate & comfy.
Leisure Self
8/10
Excellent
04 Jun 2023
David
Great location for what we wanted. Nothing fancy. Friendly and helpful check-in. Very clean and well-presented room. Easy parking. Hotel bistro looks a good in-house dining option. Good value for Newcastle.
Business_and_leisure Partner
8/10
Excellent
29 Mar 2023
Fleur
The friendly atmosphere we had during our stay. Easy to get to hospital from venue. Dining facilities excellent and walkable to all shopping
Leisure Partner
10/10
Exceptional
09 Feb 2023
Shona
A very pleasant 2 night midweek stay. Lovely and clean and very quiet overnight (live music on the weekends may impact on that though). Parking is safe and convenient and staff are very friendly and helpful (thank you so much for lifting my too-heavy bag into the boot :-)) I travel to Newcastle regularly and would definitely stay again. Value for money.
Business_and_leisure Self
10/10
Exceptional
31 Jan 2023
phillip
Great value, clean tidy rooms, great food and bar area, helpful friendly staff
Leisure Partner
10/10
Exceptional
12 Jan 2023
Denise

Exceeded expectations

We had a fantastic stay! From the moment we arrived to the moment we left, everything was spot on.
We booked to attend Elton John's concert. Being strangers to Newcastle, we studied the public transport being made available and decided that we'd have to book an Uber or equivalent. To our surprise and delight, the hotel made their courtesy bus available to all guests for a drop and return.
The hotel restaurant opened early for the convenience of guests too.
A huge well done and thank you from us, we will be back when we are next required to stay in Newy.
Partner
10/10
Exceptional
27 Nov 2022
Mark
The motel was great nice and quiet in the rooms even when the bands were playing. Food was a great size and value for money. Only downside was very limited parking but would definitely stay there again
Leisure Partner
8/10
Excellent
18 Nov 2022
Monique
Clean and tidy. Checkin easy. Lady on checkin and check out was really friendly
Leisure Self
10/10
Exceptional
15 Nov 2022
Robyn

Value for money

Service was excellent, very friendly and so helpful. Would stay again.
Partner
6/10
Pleasant
14 Nov 2022
Henrik mulvad

Not value for money

Access to the hotel is a disaster. Check in is in the corner of a shop. Rooma are on second floor. Some of them just above a bar. Windows does not open at all which made us unsafe in case of fire. Parking was away from the property and acess either around the building og through a basement, shared with a bar. Room was nice and clean. Small though. Way too overpriced according to value. Wont come back.
Partner
8/10
Excellent
10 Nov 2022
Maria
Very central
Leisure Family
10/10
Exceptional
16 Oct 2022
philip
Lovely Freindly staff
Good food
Nice quiet room 👌
Leisure Partner
8/10
Excellent
05 Sep 2022
Graeme
Clean and comfortable. Would definitely stay there again.
Leisure Partner
10/10
Exceptional
22 Aug 2022
Warwick
Parking included.
Leisure
10/10
Exceptional
22 Jul 2022
Gail
We stayed for the purpose of being close to the hospital and other medical facilities. Very friendly, helpful AND clean. Great staff. We will need to use it again in the near future. We won’t hesitate.
Partner
10/10
Exceptional
10 Jul 2022
Greg
Staff were very professional. Room was quiet, clean and comfortable. Convenient location.
Leisure Self
10/10
Exceptional
09 Jul 2022
Phil
Reception lady was very friendly and did a great job with showing/explaining the most convoluted logistics of any place I’ve been over many years!
Room a little stuffy as ventilation not great, but improved with A/C on.
Restaurant was very, very disappointing! Worst pub meal I’ve had in memory! 😖
Leisure Partner
8/10
Excellent
03 Jun 2022
Jane
Loved being close to Blackbutt reserve. The area is not otherwise very pedestrian friendly. footpaths and crossings were often hard to find.
Leisure Partner
10/10
Exceptional
20 Apr 2022
Danielle
Had a very comfortable stay here. Great staff, very friendly and helpful. So convenient with bistro/bar/newsagent/bottle shop just downstairs.
Food in bistro and breakfast to room was excellent. Only improvements would be new pillows, power points in my room were oddly positioned and a shame the window doesn't open for fresh air.
Overall a great place to stay with everything you need at your fingertips. Will be happy to book here again.
Business Self
8/10
Excellent
04 Apr 2022
Julie
Staff were lovely
Leisure Family
10/10
Exceptional
27 Mar 2022
Darren
Good if you want to stay at the pub
Leisure Partner
10/10
Exceptional
13 Mar 2022
Kina

Clean rooms, great service.

Very friendly staff. Helped with local area and hotel facilities. Assisted with an extra night on a busy weekend when Hotels.com couldn't book my room.

1 minor gripe, they don't make the bed with housekeeping.
Self
10/10
Exceptional
27 Feb 2022
maja
Great welcome, clean, nicely furnished room & Foxtel on top of it! What more can one ask for 😊
Leisure Self
8/10
Excellent
17 Feb 2022
Todd
The room was pleasant enough, staff were geat, carpets were a bit grubby could have done with a deep clean. Overall not bad.
Business Self
6/10
Pleasant
08 Feb 2022
Eddie
Stayed in room 3 which was a quieter area around the back. I was greeted professionally and given my room keys which also activate the lift so security seems good. The fact that the front desk is in a shop was a bit weird, seemed a bit \"country western\" more than \"Best Western\" but wasn't a terrible set up.

When I arrived in my room I didn't see why this was the 'deluxe' Queen room I booked until I saw some of the other rooms I had walked past while housekeeping were tending to them, they looked a little dated. I think my room was deluxe only because of the furniture trims, so I'm glad I paid the same rate as the standard room cost.

From my room there was an exit to the car park situated across the hall. I'm not sure I was allowed to exit this way to be honest but as there were no signs, I didn't think it would be an issue. However at the bottom of the stairs there was discarded furniture, blocking the way. This is a fire exit so this really needs to be looked at, it's a hazard.

The room itself was very clean and comfortable, with nice bedding and clean sheets. Mine had some marks which looked like stubborn ink but were otherwise pristine. They were clearly cleaned.

The TV has Netflix built in but didn't work which was actually really frustrating. The wifi was particularly bad, only sometimes working but often in and out. This was THE most disappointing thing about the stay to be honest. It's the year 2022 now, people should be able to enjoy the services advertised.
Business Self
10/10
Exceptional
16 Jan 2022
Wonky
booked into a pub and got a Best Western. modern facilities and clean room in secure building... no from pub heard.. good cheap eats in pub, breakfast options, room service and cafes nearby
Leisure Friends
8/10
Excellent
13 Jan 2022
Louise
Clean well positioned comfortable- everything one could ask for….
Leisure Partner
10/10
Exceptional
01 Jan 2022
Paula
Great place to stay for a short overnight trip
Leisure Partner
4/10
Poor
07 May 2021
Verified traveler
Netflix didn’t work.
Leisure Family
8/10
Excellent
25 Mar 2021
Damir

Good Hotel Bad WiFi

Hotel is clean and quiet. WiFi was truly third world standard. VERY bad bandwidth. Telstra mobile coverage in the area is as bad also so backup plan failed. At least the breakfast is still good.
Business
10/10
Exceptional
01 Mar 2021
Verified traveler
Nice rooms, airconditioned premises, Good value for money.
Leisure Partner
10/10
Exceptional
28 Feb 2021
Verified traveler
Ease of access and comfortable stay. Staff were friendly and helpful. Amenities were basic, but useful
Friends_and_family Partner
10/10
Exceptional
23 Jan 2021
Verified traveler
Quiet room, good fast served food. Ceck in was fast.
Leisure Family
8/10
Excellent
05 Jan 2021
Verified traveler
The room (#26) was surprisingly quiet, with double glazed window to protect from street noise. Comfortable and affordable room, I would stay again.
Leisure Self
2/10
Poor
28 Dec 2020
Verified traveler
Nothing , smelly room, no ventilation, bed were too small, were 2 single queen size bed
Business
6/10
Pleasant
21 Dec 2020
Verified traveler
Not bad but not great. We went up to our room to find it hadn't been cleaned and there were no bed sheets on the bed. We were given a new room but was not a good start and no offering of meal voucher for the trouble. Food finishes early. Live music is great!
Friends_and_family Partner
10/10
Exceptional
21 Dec 2020
John
overall excellent. staff helpful, food excellent. Rooms very good.
Leisure Family
10/10
Exceptional
15 Dec 2020
Verified traveler
Great location!Excellent service!Highly recommend! Would stay again
Leisure Self
6/10
Pleasant
12 Oct 2020
LEE

Average

Average
Partner
8/10
Excellent
12 Aug 2020
Verified traveler

Close Proximity to John Hunter Hospital

This place was selected purely because it was close to John Hunter Hospital. It was fine for a short stay but the bed was horrid. The bangers and mash (my favourite pub food) was good enough and there is a bakery and coffee shop just up the road.
Partner
10/10
Exceptional
29 Jun 2020
Dave

Backbutt Hotel

Food was excellent and good value for money.
Partner
2/10
Poor
09 Mar 2020
Verified traveler
I didn't like it at all. My room wasn't clean and it was very dingy
Leisure
10/10
Exceptional
26 Jan 2020
Jim
Clean, stylish room. Minor problem on the night with card access to the room, but this issue was fixed in reasonable time.
Leisure Partner
10/10
Exceptional
03 Jan 2020
Wendy
It was much nicer than the photos. A lovely surprise thankyou
Leisure Self
8/10
Excellent
30 Dec 2019
Verified traveler
Clean and good value for money. Visit the Little Lane coffee shop just down the road for the best coffee !!!!
6/10
Pleasant
08 Dec 2019
D
Great location. Live band downstairs makes sleep a challenging on a Saturday night....
Friends_and_family Family
8/10
Excellent
07 Dec 2019
Verified traveler
The bathroom needs a little TLC, but overall the room was great. Comfy bed, big TV and quiet. Worth the price.
Leisure Partner
8/10
Excellent
07 Dec 2019
Verified traveler
After the initial difficulty of locating the property (there was no signage to say it was the Best Western), the service was friendly and helpful. The small room was clean with a comfortable bed. The property is a pub. If you don't want band music wafting into your room at night, you might need to go elsewhere.
6/10
Pleasant
25 Nov 2019
Verified traveler
The property was very clean and the staff at check in most helpful and courteous. We did, however, have a terrible experience for breakfast. There were only two couples in the restaurant and after waiting 15 minutes to be served while the waiter was chatting we ended up leaving.
Leisure Partner
10/10
Exceptional
24 Nov 2019
Verified traveler
The staff were friendly and very accomodating. Nothing was too much trouble. Accomodation was excellent. Food was great. Great facilities.
Leisure Friends
8/10
Excellent
22 Nov 2019
Verified traveler
Easy checkin process . Rooms very good value for money .We would stay there again.
Leisure Partner
8/10
Excellent
11 Nov 2019
Verified traveler
Ensuit was great and room good but had a stale grease odor due to proximity to kitchen exhaust
Business Family_with_children
8/10
Excellent
10 Nov 2019
Verified traveler
Being above a pub it is amazingly quiet . Great range of shops nearby.
Friends_and_family Family
10/10
Exceptional
09 Oct 2019
paul

Good accommodation

Good service good room good location
Partner
10/10
Exceptional
07 Oct 2019
MXB
Easy check in, comfortable room, easy check out, conveniently located.
Leisure Self
8/10
Excellent
07 Oct 2019
Verified traveler
Good value. The room is very nice and the bed was very good. Totally worthy.
10/10
Exceptional
30 Aug 2019
Dave

Best Western - Blackbutt Inn

Very clean room with friendly staff.
Partner
8/10
Excellent
09 Aug 2019
Rich

Little Gem

Found the place very friendly, room although very basic was very good. Food awesome and service was very prompt and excellent pricing. Overall very enjoyable stay. Highly recommend.
10/10
Exceptional
31 Jul 2019
Verified traveler
All good .. staff were excellent.. beds very comfortable .. lovely and clean ..
Business Family
10/10
Exceptional
02 Jul 2019
Anne

Always like staying here

Great value for money!
6/10
Pleasant
15 Jun 2019
Nathan
Staff were lovely and helpful, but wifi and tv not working and bed linen clean but very worn
Leisure Partner
8/10
Excellent
25 May 2019
Verified traveler
The room was clean, bed comfortable and enjoyed the coffee machine.
Friends_and_family Partner
8/10
Excellent
20 May 2019
Verified traveler
It is close to the sporting facilities and very quiet even when there is live music in the hotel.
Leisure Friends
10/10
Exceptional
18 Apr 2019
Verified traveler
Property booked as close to Blackbutt Reserve. A pleasant surprise all round. Cannot fault our overnight stay from rooms, amenities, food and staff service. A hidden gem for Newcastle!
Friends_and_family Friends
10/10
Exceptional
08 Apr 2019
Verified traveler
Great stay.
Very quick food service for dinner and breakfast.
Very clean room although the bathroom did have quite a strong mould smell.
Very happy and will be back!
10/10
Exceptional
04 Apr 2019
Verified traveler
It was convenient for me rooms clean very quiet.
Safe car parking
Business Self
4/10
Poor
30 Mar 2019
Dennis

disgruntled both of us

not so good to much renovation noise going on from 7.30 am till 9 50pm no quiet time
rooms was to small, nowhere to have a meal in your room, if you had wanted it, had to go to dining room for breakfast not impressed
Partner
2/10
Poor
26 Mar 2019
Verified traveler
The air conditioning was broken and the windows are locked shut in the rooms.. Attempted to call reception multiple times including on my own mobile and hotel phone with it ringing out every time. No one was down at reception either. Made for a hot and uncomfortable stay.
Vending machine in the hallway is broken so couldnt even get water which would have helped with staying in a room that hot all night. Someone elses clothing was also left in the cupboards from a previous guest.
Business Family

Location & surroundings

Best Western Blackbutt Inn
80 Orchardtown Road New Lambton, Newcastle, Australia

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Best Western Blackbutt Inn

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