The Mark Studios

2/10

Poor

11 Mar 2026

Ruben

There was NO microwave, NO hot water and NO Internet

Partner

2/10

Poor

06 Mar 2026

Rose

Not worth staying.

8/10

Excellent

17 Feb 2026

Matthew

It was all good staff and room

Self

6/10

Pleasant

01 Feb 2026

Stacey

Ol

Business Self

2/10

Poor

01 Nov 2025

Michael

So I chose this property because most everything was sold out due to two major events that particular weekend. Upon pulling into the parking lot, I could tell this place was very sketchy. There were multiple homeless people wandering around in the parking lot. Other \"guests\" were gathered outside their rooms smoking and hanging out. The property didn't really look anything like the pics in Orbitz's app. Check-in with Jennifer was the only thing that was remotely positive in my experience. Once we had the key we proceeded to the room. When we entered it was ok except for the weird smell. We stayed about two minutes and it was wasn't a place that I wanted stay with my two teenagers. Overall, the property looked like something out of a bad B-movie. It also seemed like a place that charged by the hour if you know what I mean. So I proceeded back to the front desk to tell Jennifer that this wasn't going to work out for us. She politely checked me out. Also, I wasn't able to get a refund...oh well. Not recommended. Thanks.

Leisure Family

2/10

Poor

31 Oct 2025

Victor

Worst hotel ever. Looks nothing like pictures. It should be removed from this site.
How dare you even offer to stay here?!
Unhygienic, neglected property with unsafe environment. We walked away immediately and booked somewhere else.

Friends_and_family Family

2/10

Poor

27 Oct 2025

Lister

Attack of the Tub

I am amazed this Hotel is allowed to operate. At check-in I found the lobby to be without A/C and the clerk was plugging and unplugging while smacking the computer to make it work.I am not sure it ever worked. The Door frame to our actual room had severe rot, the table inside was a folding table, the floor was filthy and the white towels had dark stains. I went to take a shower before the concert we came there for, and when I pulled the thing to activate the shower, the faucet came shooting out at me leaving a PVC pipe spewing water. Fortunately it could be shut off the normal way, because the manager was not available. I had also requested an Iron and board, the board was never delivered to my room and I had to use the folding table and a hoodie of mine as a pad. By the time I went to bed, the stain on the bed, barely phased me. I would not recommend this hotel, even in an emergency, it may be more hazardous than the emergency.

Partner

2/10

Poor

26 Oct 2025

ruth

That’s is worst place anyone Can stay. Roaches everywhere!! Nasty floors and no pillows covers. States Two Nights and unable to leave as there we’re no vacancies near by. I would never stay here again. They did not clean room after first night. Looks like people lived there.

Leisure Family

4/10

Poor

22 Oct 2025

Andrew

I was overcharged

Business Self

2/10

Poor

20 Oct 2025

Jerry

The room was nasty it smelled like mildew and they had roaches.

Business_and_leisure Partner

8/10

Excellent

14 Oct 2025

Enrique

There was no internet

Leisure Family

2/10

Poor

12 Oct 2025

Raul

Would not recommend no one staying here. Left after 5 mins when opened doirvto my room. Drug deals going on property. Room was super dirty and fear of catching something from bedding. The place super not recommend for family. Dangerous location and worse hotel i ever stayed in. Super disappointed that this site recommends this hotel.

Leisure Family

2/10

Poor

28 Sep 2025

Victoria

Some of the hotel rooms had padlocks and there was a cop investigating a crime on the property. This place should not even be on the list, Expedia do better.

Leisure Family

2/10

Poor

28 Sep 2025

Shelly

Was very dissatisfied not safe, kept calling and calling and the front desk wasn’t even at the front she was away

Business Family_with_children

4/10

Poor

03 Sep 2025

Hannah

Staff was great but the roach problem was horrible.

Partner

2/10

Poor

31 Aug 2025

Luis Miguel

Worst place ever, Aa didn’t work etc

2/10

Poor

29 Jul 2025

Wesley

Pictures need to be updated. Door to the room looked like it was bashed in. Deadbolt didnt line up to lock properly. Didn't feel safe.

Business Self

2/10

Poor

23 Jul 2025

Adam

People dwon crazy in the property

Leisure Family

4/10

Poor

21 Jul 2025

Verified traveler

Rough Stay

The lady and I had a rough stay at the Inn. I was told initially that they were in the middle of renovations/ upgrades, so some amenities might be lacking. Looking back, I think that was just a bad joke, because it turns out that he was referring to the fact that he'd be lucky to find us clean towels, my front door might not stay closed and the pool was green. There was also a hole in the curtain that had been plugged with toilet paper, no trashcan to be seen, blood stains on the pillow, cigarette burns in the blanket and some miserable poltergeist inhabiting the A/C. At least the roaches in the bathroom were very small. We wanted to save a few bucks by staying outside of downtown, but I can't believe how little we got for $115/ night. Needless to say, we didn't sleep well, and don't plan on returning.

Partner

2/10

Poor

20 Jul 2025

Homer Keith

Unacceptable condition. This is the first Expedia hotel booking that I was concerned about safety and health.

Leisure Self

2/10

Poor

11 Jul 2025

Ruben

We stayed at that hotel to be close to downtown and also to the Alamodome, where we were going to attend a concert, so I wanted something close, but it was a bad idea. The hotel is crowded, run down, and has lots of little cockroaches, especially in the bathroom. Outside the room in the early morning, you could hear people partying. When you went to the office, there wasn't always someone answering the phone; they posted a \"Back Soon\" sign with a phone number in case of an emergency.

Leisure Family

6/10

Pleasant

01 Jul 2025

Luis

Door always stuck.

Business_and_leisure Family

8/10

Excellent

23 Jun 2025

Ali

It was worth the price

Leisure Self

2/10

Poor

17 Jun 2025

PATRICIA

No me gusto nada, tuve que irme del hotel.

2/10

Poor

15 Jun 2025

Adrian

It was like a scene in a horror movie. It was dirty unkept and it smelled. The sheet were soiled. There was no hot water. I am demanding a full refund. I have submitted pictures. Blood on the bed covers and bathroom door. I demand a full refund. Please contact me.

Leisure Family_with_children

2/10

Poor

14 Jun 2025

Melissa

Bad Quality Hotel!

Very old and dirty! No toilet paper in the rest nor we can a trash can in the RR or our room! The nightstand was falling apart the main door didn’t wanted to close. We requested a different room and they were looking into it but never got a called back

Friends_and_family Family

4/10

Poor

10 May 2025

Darlene

Tiny roaches but a place close to town and food and has a bed and shower , so if you are not picky it’s a good spot to stay.

Leisure Family_with_children

4/10

Poor

29 Apr 2025

Yolanda

The Inn needs to be rebuilt and cleaner

Business_and_leisure

10/10

Exceptional

28 Apr 2025

Jason

Thanks it was good

Business_and_leisure Pet

2/10

Poor

27 Apr 2025

Chantal

Pas dormi, hommes se disputer très fort dans la nuit , pas propre et très vieux et pas entretenu , ne pas arrêter la

Leisure Partner

2/10

Poor

08 Apr 2025

Tony

The place was barely a one star and that’s only because people make up the star system. The pictures are deceptively advertised. I was compelled to choose the place since I was at the Final Four and could not get a room at a competitive price, but when I showed up, I said, this isn’t the place. It’s called, The Inn at Market Square on the advertisement. When you show up it has a broken sign that reads the inn and stay. The area the facility looked seedy. I ended up, driving around downtown San Antonio and then going to the locations web site and booking a room which was very expensive, but after that experience. It was worth it. They should be fined for deceptive practices, why is this place even listed on a national site for lounging and tourism.

Leisure Family

2/10

Poor

17 Mar 2025

Dina

Worst place ever

This place was awful. The pictures online are nothing like the real motel. The card to our door didn't work because someone either kicked it in or forced their way in. We walked in and literally walked back out. There was no way we were gonna feel safe here at night.

Partner

6/10

Pleasant

16 Mar 2025

Maria

There were too many drug attics, people living in the property. Check out time came and the office was closed and couldnt check out when needed.

Leisure Family

2/10

Poor

11 Mar 2025

Jose

The room did not have towels, a trash can, or a microwave. The stores nearby were locked due to the area being unsafe, window service available only. The hotel clerk would rev his motorcycle at all times of the night so battery wouldn't die. The facility needs a lot of work. Not worth it.

Leisure Family

2/10

Poor

17 Feb 2025

Jose

It was unkept no towels or toiletries. I canceled and went elsewhere.

Leisure Family

10/10

Exceptional

23 Jan 2025

Lottie

Nice location

6/10

Pleasant

07 Jan 2025

Maria

Not as expected.

Leisure Friends

8/10

Excellent

02 Jan 2025

VALERIE

The stay was good. There is remodeling being done. The front clerk was great was attentive. It’s a great place for a stop and go trip.

Leisure Partner

2/10

Poor

28 Dec 2024

Travis

This Motel Should Be Razed to The Ground

Fist, the name of this motel, is not the same as it is listed on Hotels.com. As well, the pictures of the motel are not at all the reality of it. It is run down, dirty, and infested with tweakers, including the woman at reception. The lobby, unlike its photo on Hotels.com looked as if it had never been touched by soap or even gazed upon by a janitor.As for the room, it was filthy as well. It hadn't been cleaned of the grime on the kitchenette, or the wood particles and dust on the tv stand. The bathroom faired no better, as the sink had toothpaste and a plethora of random hairs, presumably from the last occupant. The painted bathtub also gets a mention, along with the fact that there were no clean towels, nor even a trashcan to be seen anywhere. The two light fixtures above the beds had no bulbs in them and one of them fell off the wall onto my head. Aslo a big shoutout to the door, which by the looks of it had been kicked in, as the top safety bolt was inoperable, because of said damage and the general condition of the door itself. Again, the room shown on the Hotels.com picture was not what I experienced. There was also no smoke alarm, which the City of San Antonio will be hearing about. Lastly, the drug users ouside my room all hours of the night pacing back and forth and making a bunch of noise early this morning, were indeed the icing on this horrid cake/ dumpster fire. This place should be closed and Hotels.com should be ashamed of listing it.

Friends_and_family Family

8/10

Excellent

02 Dec 2024

Joseph

Unfortunately, too many people just hanging around outside the ground

2/10

Poor

30 Nov 2024

Virginia

Very sketchy

Literally the worst, scariest hotel I’ve ever stayed in. Super run down, bed not even made. I turned around and left. Still in the process of getting a refund. Do not stay here!

Self

2/10

Poor

28 Nov 2024

Susana

Lady at check in was friendly ( that was the ONLY good thing) room was smelly, dirty n it had one bed, I had booked a 2 bed..we were moved to another room, didn't smell bad because she sprayed it but afterwards it was smelly!! beds were not comfortable at all, bedding didn't smell clean, no housekeeper around, had to go look for someone to exchange towels, floor was dirty, restroom sink was broken (tacky repaired), NO WI-FI, appliances were dirty , couldn't use coffee maker, it was filthy!! Toilet made a loud weird noise everytime we'd flush, unsafe door lock it didn't seemed it was locked.. very little lighting, one of the lamps over the bed wasn't working.. based from the pictures, seemed they have a breakfast area ,which they don't, they don't offer breakfast or a common area to sit.. it's NOTHING like it seems on their website pictures.. NOTHING, NOTHING AT ALL!! On there it doesn't mention anything about it being under repairs, which is what we were told when we got there, wish they would've given a heads-up but NOPE.. VERY VERY DISAPPOINTED, WOULDN'T recommend it to NOBODY, not even my worse enemy!! NEEDS ALOT of IMPROVEMENTS!!! TERRIBLE, TERRIBLE, TERRIBLE!! The ONLY reason I gave them 1 star was because of that lady at check in!! THE WORST place we've ever stayed at in San Antonio!!

2/10

Poor

03 Nov 2024

Diana

The staff was ok but the hotel was not up to par. Not clean, smelly unsafe. We canceled the same night and have yet to hear about my refund.

Leisure Friends

2/10

Poor

15 Sep 2024

Mark

Shower backed up no microwave kids running up and down stairs slamming the door and window

2/10

Poor

08 Sep 2024

Brian

The staff did their absolute best, but the owner clearly gave up on this property. They have a huge problem with bugs and homeless people breaking in among other things.

Leisure Self

2/10

Poor

19 Aug 2024

Maria

Service was ok but the Hotel not, I do not recommend it

Leisure Partner

10/10

Exceptional

19 Jul 2024

Albert

My experience

Service was amazing! You get what you pay for. I wasnt expecting anything fancy and please dont. The price justifies what you get. My only complaint is the roach issue.

2/10

Poor

14 Jun 2024

Paul

DO NOT STAY HERE.

Very poor, dissatisfied experience.
Had to be moved 4x due to dirty rooms, fridge not working, doors didn't feel secured, lots of homeless people walking around the parking lot, the view is the expressway on one side and the other side was a creek. All rooms didn't have Wifi or phones in the rooms.
I will NEVER come back and I WILL let all my friends and family know as well so they don't get fooled by the online pics. I'd rather sleep in my car next time that to stay at this disgusting, very poor, roach infested motel.

Friends_and_family Family

2/10

Poor

11 May 2024

Velma

They charged us for the room again. :(

Leisure

2/10

Poor

07 May 2024

juan

Unlivable dirty plumbing no Wi-Fi tv no remote 1 towel sheets dirty we went to another motel told clerk to cancel

Leisure Partner

2/10

Poor

03 May 2024

Gregrey

This listing is a scam. The place looks nothing like the listing and is over run with gang activity. Do not pre-pay bc they will deny all refunds and, above all, DO NOT STAY HERE!

Leisure Family_with_children

2/10

Poor

22 Apr 2024

Pedro

Room full of roaches and other small insects. There was spider web in a corner. The air conditioner is all rusted. Bad smell in room. Pictures on Expedia are very deceiving. Rooms looked clean in pictures, reality rooms are in deplorable state, old furniture, refrigerator very old and dirty, kitchen as well. Read reviews first before choosing this place. It was a nightmare going to bathroom at night or trying to sleep with bugs appearing all the time. Also once laying bed body started itching, probably bedbugs, had bite marks and itchy skin.

Leisure Family

2/10

Poor

14 Apr 2024

Ruben

Nasty, dirty, cacarouches everywhere I stayed only one night and left I cancel my other 3 nights and I hope I get a refund on those days don't go to that nasty place...

4/10

Poor

24 Mar 2024

Marivel

It was smelly. It looked clean but the edges were dirty.

Leisure Partner

2/10

Poor

18 Mar 2024

Jennifer

This place was not good at all for someone to stay at.

Business

2/10

Poor

09 Jan 2024

JULIO

THE ROOM WAS FILLED WITH ROACHES AND DIRTY BED SHEETS IT WAS HORRIBLE EVERYTHING WAS DIRTY AND PEOPLE DOING DRUGS OUTSIDE THE HOTEL AND RUDE STAFF WOW THIS WAS BAD.

Leisure Family

2/10

Poor

15 Nov 2023

Verified traveler

only rent if this is all you can afford

The bad; No towels, room was roach infested, door did not close right, did not seem secure, sheets and pillow cases were dirty. TV didn't work and there was no remote. The room phone did not work, the received didn't have a cord.
The Ok; Clerk gave us some of her personal towels, she went to another room and replaced our TV.
This is definitely the worst hotel I've stayed in, don't go by the pictures on line, the place is pretty runned down.

Friends_and_family Family

2/10

Poor

06 Nov 2023

Jason

It was nasty dirty and full of roaches

2/10

Poor

30 Oct 2023

Amy

This property is a extended stay not a Inn. Description is not correct on Expedia.used tires stacked up in back property looks like they are doing construction hard to find. Property won't refund me for not staying there
For 2 rooms.i did show up and never stayed

Leisure Family_with_children

2/10

Poor

23 Aug 2023

Robert

The Inn look like a place hookers and crack heads, the doors look like cops came to batter the door down, the photos of this place are a complete lie. I sense I could not get a refund and I could not change my plans I had no choice but to stay the night and bare it.This is the worse place I had ever stayed in, and believe me I am well traveled and stayed in some shady places. This was far the worse.

Leisure Partner

2/10

Poor

27 Jun 2023

Thuan

This is an extended stay hotel, which has a lot of homeless people living at it! The outside is dirty, noisy, and smells of drugs. Inside the room itself was below average, was able to open the door without the key card once door was closed could see light through it, needless to say, I never slept there(booked for 2 nights), and could not get a refund.

Leisure Friends

10/10

Exceptional

15 Apr 2023

Albert

For some reason whenever we stay at this hotel, and we have many times, the bathroom doors are broken- can’t close them for privacy — we don’t care much as we are comfortable with each other but you know what i mean. Otherwise great hotel

Leisure Partner

2/10

Poor

14 Apr 2023

Edgar

You best be packing heat.

I refused to stay in a location where people are drinking in front of the office mad dogging them (checking them out for trouble). The parking lot had more individuals drinking walking around the vehicles. Let not forget the shirtless individual who’s pants where half way off swatting imaginary bugs around him.

Business

4/10

Poor

20 Mar 2023

Lyndsey

Fake photos online!

The photos are fake! The hotel and rooms look nothing like what is portrayed online. There is no cafe or welcoming lobby area. The grounds are all mud! No extra towels no hair dyer no ice machine no breakfast. Everything was run down and old. Its like they started to update/remodel but stopped half way through. Not with in waling distance of market square.

Partner

4/10

Poor

17 Mar 2023

Juan

They charged me for two nights and I was just one night

4/10

Poor

06 Mar 2023

Teresa

It had leaves on the floor and roaches.

Leisure Family_with_children

6/10

Pleasant

01 Mar 2023

Cathy

The stay was ok. The AC didn’t work properly. It seemed to cool but then would stop cooling. My guess is that it needed some maintenance done to it. Over all was ok for the price.

Leisure Partner

2/10

Poor

24 Feb 2023

Verified traveler

The front desk was very friendly but the rooms.... i wont even start. The pictures on the site are completely inaccurate...i got the key went up and right back down to get a refund.

6/10

Pleasant

24 Feb 2023

Jeannette

Too many roaches an homeless hanging around the area

Leisure Partner

6/10

Pleasant

21 Feb 2023

Cathy

Was ok. Not on the best side of town but rates are inexpensive

Leisure Self

4/10

Poor

11 Feb 2023

Michael

Look elsewhere

Wasn’t so great. Lots of activity through out the night. Thin walls. Thin windows. Beds were clean and good. Just a motel. Not worth the money spent.

Suggest looking elsewhere.

Business Self

2/10

Poor

11 Feb 2023

Abel

Holes in shower, stains on pillows and blankets, dirty floors, dirty old tub, broken deadbolt.

Business Self

2/10

Poor

01 Feb 2023

Sadie

I usually Trust Expedia reviews but this is that one time where they got it all wrong. The room before entering it smelt like weed outside, the door couldn't open as it felt rusted shut, when the door did open there were shoe water marks on the floor and the bed sheets were stained. I didn't even stay the night. I asked the hotel Manager for a refund which she agreed to. To this day I notice Expedia has charged my account.

2/10

Poor

24 Oct 2022

Rosemary

Nothing like the picture

Business_and_leisure Family

8/10

Excellent

18 Oct 2022

Mario

Dog comfort

My dogs were comfortable and so were we.

Friends_and_family Family

2/10

Poor

06 Oct 2022

Rosa

I got to the hotel and I had no reservation even though I made the reservation 3months ago and was charged back in July. Then when I finally got a room it was nothing like what was on your website - I didn’t stay it was not safe there.

Leisure Partner

4/10

Poor

03 Jul 2022

April

There were a bunch of tattooed men outside by our car, who appeared extremely shady when we registered. The room was dirty, had no towels, and the toilet paper was very cheaply made, coming apart. The refrigerator did not work, and when we attempted to close the front door, the security latch fell down since it was broken. The bed was extremely uncomfortable, and our backs hurt when we left the room. The air conditioner stunk, and there was a horrible odor in our room. I do not recommend this hotel.

Business_and_leisure Partner

2/10

Poor

26 Jun 2022

Jacqueline

Locks and doors are in terrible condition. Lights flicker or don’t work,

Leisure Partner

2/10

Poor

28 Apr 2022

Verified traveler

Don’t book here unless you’re asking for a hassle

We checked into the hotel and walked to our assigned room to find that there were already individuals inside our assigned room. Had to go back to the front office to get assigned a different room. The different room that we got was dark and dingy. The ceiling you can see a few foot long section where it is coming apart. Overall not very well maintained. When checking out they could not refund our deposit on Sunday and apparently we had to wait for the owner to process the refund on Monday. When asked how would they know to refund me back, they answered that there is a log book that the owner checks and I would be taken care of. Called back on Thursday and guess what? The refund was not processed yet and the owner is not there so I will need to wait again for the deposit to be refunded.

Partner

2/10

Poor

23 Apr 2022

Adonis Eliezer

The staff were rude, the first room they put me in was dirty, so they put me in another room which was again dirty, they he brought me around the property checking on each room to see which one is clean. We found the room, #233, it smelled like someone had been smoking in there but he claimed it’s a non- smoking room. There was no towels, no soap, TV was not working, foul smell. I was so tired and that I told him the room was fine and I’ll stick to it. I’ve ask him to make sure he brings me towel. Never did. Overall, I will never stay at this place.

Business_and_leisure Self

2/10

Poor

12 Apr 2022

jose

Nothing

Leisure Family

2/10

Poor

10 Apr 2022

Christina

Horrible experience walked into the room & left to find another hotel. We had to come back to check in when we did room had trash in front of our door staff had to remove so we could get in. Bedding had holes, water bottle w/some sort of substance was left on the counter. Hotel was dirty, homeless people around not a safe place for women. Will NEVER come back and used my points for a room I never stayed in.

Leisure Friends

2/10

Poor

10 Apr 2022

Verified traveler

Never again

Will not stay ever again,
No shower curtain. Went to ask and they never showed up. Asked for towels never showed up. No blankets . Bed uncomfortable. Bath room sink was clogged, toilet barely flushed. Looked like Blood on the curtains which did not close completely and still could see in from the outside! All in all just a horrible experience.

Business

4/10

Poor

04 Apr 2022

Susan

The place was horrible! The pictures on website need to be updated! The place is ugly, trashy, noisy,unsafe, and run down. I will never stay there again. The Inn should pay me for staying there!

Leisure Partner

2/10

Poor

27 Mar 2022

Verified traveler

Crackvill

We got there and they had no rooms ready for us. I paid for king size bed and they tried to give us two twin beds in our two rooms I got. It was nasty for being so close to downtown it was bad. Never again. I guess I will try and pay a little more for just one night. Smelled bad restroom was gross.

Friends_and_family Friends

10/10

Exceptional

26 Mar 2022

Chris

Joo

10/10

Exceptional

20 Mar 2022

Velma

It or miss

The property definitely needs some work, very busy weekend ..due to washing machines issue, I had a great stay ..other than some rude guest playing loud music..but once I called front deask the npise stopped withon 10 minutes..my sisters room nextdoor had appliances issues- fridge and microwave didnt work and it took 24 hours to
recieve requested towels .. overall for pricecwe paid the stay was good..will use again

Friends_and_family Family

4/10

Poor

19 Mar 2022

Kelsey

The hotel was disgusting don’t stay here!!!!

Friends_and_family Family

2/10

Poor

17 Mar 2022

Raj

Room had not been cleaned well, and water was leaking and had pooled on the bathroom floor. When we complained, lady was nice enough to move us to another room, which was filthy. Urine stains on the seat, shower/tub dirty, microwave looked/smelled like it had never been cleaned before, crackheads arguing until 4am in the room next door. Lady at the front who tried to help us out upon check in was great, unfortunately this room was completely unacceptable and we cannot recommend to anyone else.

Family_with_children

2/10

Poor

14 Mar 2022

Octaviano

Not a place to stay

I had surgery wanted to enjoy the night on a comfortable bed the beds were bad hard not comfortable at all , The refrigerator didn’t work at all no ironing boards no Iron, The rooms stunk people smoking weed, it’s not a good motels to stay in, I requested a room downstairs nothing was ready whenever I got there they told me we be ready in 30 minutes for downstairs that’s about it I want to say about this motel.

Partner

8/10

Excellent

14 Mar 2022

Gabriel

Love that is was close to every attraction. But the beds where stain, and the restroom door was damaged.

Leisure Partner

2/10

Poor

08 Mar 2022

Emilio

Worst hotel iv ever seen!

Do Not Stay Here! The picture's online do not match the hotel. As soon as i arrived i knew we made a mistake picking this place, outside was run down, old, dated looking. Pool water was very cloudy and water level was about a foot low. It was not swimmable. The room was tiny and smelt very strong like clorox bleach, as if they wiped the whole room down with it. The room was old and dated the beds were cheap looking amost like cheap day beds and of course the sheets and pillows were disgusting and cheap as well. Looked like one of those hotels that cheap prostitutes use by the hour. We walked rite out and told the lady at the front desk we weren't staying there. Worst of all i prepaid and they didn't give me a full refund, still charged me for one day. This is no place to stay especially if you have kids.

Friends_and_family Family

8/10

Excellent

28 Feb 2022

Michael

Very clean room, very comfortable, and very professional staff. There were some structural issues (towel rack in bathroom was hanging half on wall; the hand rail in the shower for some reason was wrapped in cardboard and masking tape).

Business

2/10

Poor

26 Feb 2022

Myra

I didn’t like anything about the property when I first got there they gave me a room that wasn’t clean beds wasn’t made, so he had to change my room then when I got to the room the heater wasn’t working and it was 37 degrees outside he did bring a space heater to the room that was also not working not but again I had to change rooms, it was dirty, turned on the tv it didn’t work, called them to let them know the tv wasn’t working but guess what the phone wasn’t working either I had to use my phone to get in contact with the front desk nothing worked, so there’s my review it was insane I felt like the joke was on me. I’m requesting a refund!

Business_and_leisure Self

2/10

Poor

15 Feb 2022

Albert

From the beginning of I had to do it again I would have cancelled and left. Our door handle came off and we were stuck inside until they came to replace it. There was NO phone so we had to find the number and call from our phone.
Second night the Ceiling from the above room was pouring water into our bathroom so we couldn’t shower Or use the toilet without getting soaked from above. When we told the staff the took their time getting over to check on it and told us “it’s a small leak from the shower seal” 9 hours it poured water onto us so clearly a lie. They NEVER came in to our room to mop, apologize or anything they eventually 12:35am brought us 3 Towels to “dry it ourselves” of course we couldn’t dry after a shower the next morning so we had to go to the office to get more. 3rd night we had people outside in the common area until 4am partying and they never asked them to quiet down.
I would Like to dispute the charges and get my money back as I would never stay there again.
Worst Valentines hotel Ever

Leisure Partner

2/10

Poor

12 Feb 2022

Donna

Bathtub in terrible repair, lighting in disrepair, front door needs to be replaced.

2/10

Poor

12 Feb 2022

Justino

Disgusting

2/10

Poor

03 Feb 2022

raymond

You have been warn!!!!!

Omg this hotel was horrible u checked in around 11pm got to room. The locks on door were broken looked like some tried breaking in and the locks or door were replaced. No hot water. Stains on bed sheets. Crack in sink. Shower curtain was literally hanging off wall. Water bubble and mold in restroom. Check out at 12am didn’t feel safe at this hotel what so ever.

Self

2/10

Poor

03 Jan 2022

Adan

Didn't get any towels didn't have a trash can tub was uncleaned a dirty mask was thrown on the floor terrible

Leisure Partner

4/10

Poor

18 Dec 2021

Dakota

Unless you have to stay here don’t