Name: Newcastle Central Plaza Hotel
Address: 741 Hunter Street, Newcastle, 2302, AU

10/10

Exceptional

29 Jun 2026

Leah

We stayed at the property for 3 nights. It had everything we needed, it was clean and comfortable and definitely loved it being so close to Cole’s and Woolworths. Personal desire’s comfier beds, but definitely value for money.

Family

8/10

Excellent

15 Jun 2026

Mathew

The property is well located, the apartment was spacious and clean but a little bit dated and lacking in maintenance. Needs some updates and repairs.

Family_with_children

10/10

Exceptional

10 May 2026

Nadia

Perfect appartment

Friends_and_family Friends

8/10

Excellent

08 May 2026

kellee

Great location

4/10

Poor

05 Apr 2026

Daniel

No wifi , room clean not completed. Good location

Friends_and_family Friends

8/10

Excellent

04 Mar 2026

Jamie

The apartment was huge and clean. Good location.

8/10

Excellent

10 Feb 2026

Matt

Staff were great. Only issue was parking. Difficult to get a park nearby whilst checking in, before getting access to car park. Not a disaster but a bit clunky

Leisure Self

10/10

Exceptional

03 Feb 2026

Verity

So spacious! Huge balcony. 2 bathrooms!
Great spot to walk to the wharf restaurants. Would recommend and stay again.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Neil

Excellent rooms and very friendly staff

Leisure Partner

2/10

Poor

25 Jan 2026

Virginia

The apto was spacious but the furniture was disgustingly old! The e couch had stays and wholes on it. It was so disgusting we did not had the courage to use it. The cleaning was bellow acceptable.The bathroom had what looked like urine on the floor. The unit smell of cigarette. No wiifi and the garage could barely fit a small car. Only stayed because could not find another hotel to go but would NEVER recommend it to anyone.

Leisure Family

4/10

Poor

19 Jan 2026

Yolanda

There was no contact with staff, everything was over text msg and needed to do self check-in.
The carpet was mark and ripped. The leather lounge was dirty and sticky. The crockery was a mix of odd pieces. The patio had dirty footprints.

Friends_and_family Family

2/10

Poor

17 Jan 2026

Andrew

Room was neglected, bed was horrible.

Leisure Partner

4/10

Poor

10 Jan 2026

Barbara

The room carpet was vaccumed but the other floors were dirty and sticky. The lounge cussions were dirty. The kitchen benchtops and tables weren't cleaned properly. I am disappointed with the poor level of cleanliness. There were pots in the cupboards that were dirty.

8/10

Excellent

06 Jan 2026

Louise

Great size accommodation, equipment & cleanliness.

Friends_and_family Family

4/10

Poor

04 Nov 2025

Lauren

Communication on arrival was poor. Reception closed before I arrived although calling in advance to see if I could get early check in. No instructions or information provided regarding lift instructions as one lift did not have levels labelled and no information on check out time etc. The apartment interior was very old and unclean and the smoking from other apartments around was terrible.

8/10

Excellent

31 Oct 2025

Colby

Booked a single room apartment, was given a 2 bedroom apartment for the same price. Giant showers in the bathroom, big bath tub. A really great room for the price! Close to 2 shopping centers. Would definitely stay again though.

Leisure Self

6/10

Pleasant

14 Oct 2025

MISS KATHERINE COOPER

The space and the pool perfect highlight

Partner

4/10

Poor

30 Sep 2025

Pat

The room was dirty, internet was not working.

10/10

Exceptional

19 Sep 2025

MARK

Quiet, safe, good amenities

Leisure Self

8/10

Excellent

29 Jul 2025

Virginia Lindsey

Car parking was very tight and large puddles everywhere - making difficult entry/exit

Leisure Family

10/10

Exceptional

22 Jul 2025

Katherine

Great sized apartments that are comfortably equipped. We had a very good stay.

8/10

Excellent

28 Jun 2025

Verified traveler

We will be back.

Apartment was HUGE in a great position. Parking included was a real bonus. Needed a refresh. Door handle on powder room was broken and bathroom sink was blocked. Couldn't connect to Wifi

Partner

4/10

Poor

10 Apr 2025

Mohsen

Spacious apartment but very poorly maintained. Poor cleanliness and ill managed. Details mentioned of having wifi and everything but it was not available. Kitchen cabinets had loose screws and laundry had old rubbish inside them.

Friends_and_family Family

8/10

Excellent

05 Apr 2025

Melanie

Pros: our 3 bedroom apartment was very large and beds very comfortable. Location was great. We walked everywhere and close to station. Nice bars close by.

Cons: showers, glasses and cups were filthy and dishwasher didn’t work properly.

Reception only open very limited hours each day.

Wifi didn’t work the entire weekend. Sliding door to balcony didn’t shut properly/lock.

Leisure Friends

4/10

Poor

16 Feb 2025

Todd

Newcastle Family Weekend Away

This stay was very disappointing.

Upon arrival to the room, the room smelt old, stale and musty. We had to have the balcony door open the entire stay.

The kitchen smelt foul only to find mouldy bread and bananas in one of the cupboards. We ordered Thai for dinner to only find one fall in the cutlery draw of a 3 bedroom apartment.

The carpet was pulling up, the lounge was in seriously poor condition and felt sticky.

The main bathroom roof was rotting away and falling in.

Positives are close to light rail.

This was apartment 46.

For the price we will not stay again.

Friends_and_family Family

4/10

Poor

05 Feb 2025

gordana

The staff, when you got onto them, were fabulous!
The linen was clean.

Had I known that this was a privately owned apartment in the hotel, I would have gone else where.
Investment properties need to be invested in.
The carpets were dirty (my child's socks were black), the carpet was warn, crumpled in parts making it a health hazard.
The lounge was all shiny/grease like from use. The wardrobes didn't look clean do didn't use them.
The furniture was cheap, but they claim to be a four star.
The kitchen was so so. The kettle was black on the inside.

Reception, meant to be manned 9am - 6pm but close early. No restaurant on site
The property in very uninviting...

Leisure Family

10/10

Exceptional

22 Jan 2025

Narelle

Great Room

Great room, clean, comfortable, quiet. Staff very helpful.

Business

8/10

Excellent

02 Jan 2025

John

A bit worn but clean and a good location to walk to the honeysuckle bars and restaurants

8/10

Excellent

28 Nov 2024

Claudia

Checkin not good: no buzzer or intercom at locked street entry; no person or buzzer at
reception desk.

Leisure Self

10/10

Exceptional

21 Nov 2024

Marcus

We have stayed multiple times as the three-bedroom apartment suits our needs in terms of the kitchen and laundry. The kids love the pool and spend many hours swimming.

Business_and_leisure Family_with_children

8/10

Excellent

12 Oct 2024

Phil

Good value for money accommodation on a busy road.

4/10

Poor

11 Oct 2024

Andrew

The property was outdated and smelled damp. Not worth the daily rate, would not recommend to other people

Leisure Family

6/10

Pleasant

09 Oct 2024

Steve

Disappointing

Check in was not easy as they emailed that the reception was open until 6pm and on arrival at 4pm it was closed. The room was dusty and there is evidence of leaky shower in the main bedroom. I also believe they have overcharged me, I am still following up on this as it was booked last financial year, but this is an extra expense I was not prepared for. There was only a frypan and no pots for cooking and dishwasher was not working

Partner

6/10

Pleasant

08 Oct 2024

Sean

Property was understaffed and therefore left standing on the footpath while the receptionist/manager made their way down from cleaning rooms.

She was also quite rude implicating that I was impacting her ability to complete her duties. It was suggested that I do not call for any further assistance.

Room had no towels.

Business Self

10/10

Exceptional

06 Oct 2024

Christine

The bed was comfortable and the whole unit was very clean and resourced well with equipment, toiletries and washing powder both for sink, dishwasher and washing machine.
Reception was great and easy.
I would have to say that parking can be a bit tricky in a bigger car. Besides that, it is an awesome place to stay.

Leisure Partner

8/10

Excellent

22 Sep 2024

Dorothy Belle

Had a 2 bedroom apartment which was clean, well appointed and spacious, would stay again if came back to Newcastle. The staff went out of their way to assist us re our baggage.

Leisure Friends

10/10

Exceptional

12 Sep 2024

Warung

Recommended

10/10

Exceptional

14 Aug 2024

Jessica

Jodie in reception made check in easy and hassle free. She also helped me upon check out by giving me a little extra time as I fell unwell during my stay.
The apartment was lovely and clean with a great balcony and located close to bars and restaurants.

Leisure Partner

10/10

Exceptional

06 Aug 2024

Mardi

This property was lovely and very spacious. Clean and great water pressure in the shower.

Leisure Family

8/10

Excellent

24 Jul 2024

Narelle

I enjoyed my staff, staff were wonderful and helpful. Only thing I would have appreciated was a bottle of drinking water in the fridge on arrival.

Business Self

6/10

Pleasant

14 Jul 2024

Jody

In need of a renovation and update to furniture.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

Aslan

I was extremely happy with the facility's the hotel

Leisure Family

8/10

Excellent

26 May 2024

Kate

Central location. Spacious apartment. Affordable. Easy check in and check out. Free parking

Leisure Friends

6/10

Pleasant

31 Mar 2024

Catherine

It is dated with odd pieces of furniture. There was also a tv bracket on the wall in the main bedroom however no tv. Also there was no handle to open or lock the balcony door.

Leisure Family

4/10

Poor

22 Jan 2024

Maxine

The unit was in very poor condition, couldn’t lock sliding door, handle broken, carpet filthy, holes in both bathroom and bedroom walls. Cupboards and drawers broken in kitchen.
Only positive was roomy unit, plenty of storage. Furniture in disrepair.
Would not stay here again.

Leisure Friends

6/10

Pleasant

14 Dec 2023

Kristin

Like to be close to rail. Appartment 85 Need a few fixes and better floor covering (dilapidated carpet) would help beds were clean appliances usable Else there is not much to say for a short stay. Parking is crammed for my standard in the basement.

Leisure Family

10/10

Exceptional

26 Oct 2023

Vidar

Excellent stay in a great location

Had a lovely time. They were short staffed and fully booked, but everyone was helpful and friendly.

Partner

4/10

Poor

01 Oct 2023

Shamsur

No one attended to welcome, waited 45 min to check in. No apologies. No one to communicate. When you know that guest check in time is 2 pm , then why no one at the reception counter. Very disappointing as we travelled 300 km and we are already tired and exhausted.

Leisure Family

2/10

Poor

23 Jul 2023

Renee

Access cards didn’t work so we were unable to get into our room when we arrived. We had also arrived after reception had closed and so was unable to contact anyone to rectify the problem 😡.

Leisure Family

2/10

Poor

19 Feb 2023

Tim

The property had tears in the carpet which was clrealy quite old. The aprtment we stayed in the lounges looked like they had been picked up after a council pick up week.

Leisure Family

8/10

Excellent

04 Feb 2023

Melanie

This property is in an area of Newcastle that is being renewed but is still a bit old and tired. It is only a 5 minute walk to the Transport Interchange where you can take the tram all the way to Newcastle Beach. Buses run along Hunter Street on a regular basis. The Marketown shopping centre is only a 10 minute walk with both Coles and Woolworths, amongst other shops. Hunter Street is very noisy - both traffic and people noise coming and going from local pubs and clubs. The apartment we stayed in was really good. It had two bedrooms and two bathrooms, laundry room, full kitchen, large balcony and big living/dining area. There is air conditioning and ceiling fans in the bedrooms. Unfortunately the WiFi wasn't working when we were there and we weren't informed of this when we arrived. I only found out when I went down to ask about it. Accessing the underground parking is a bit tricky when you first arrive because you have to go into reception to get the keycard for entry but there is very limited parking in front of the building. We had to do a few laps of the block before we could park and go into the building. Most of the decent restaurants are a good 15-20 minutes walk away. There were only 2 forks in the kitchen though there were lots of knives, spoons and plates.
The fridge also needed a good wipe down on the inside.
Overall, we would stay here again.

Leisure Family

4/10

Poor

21 Jan 2023

Tina

Likes: check in was easy, friendly greeting
Dislikes: furniture extremely old and worn out, apartment smelled and looked dirty. For money paid very disappointed

Leisure

2/10

Poor

14 Jan 2023

Tammy

I am at a loss as to where to start this email. I have to say this has been one of my worst experiences staying in apartment accommodation anywhere.

Our first apartment absolutely reeked of urine and was revolting, nothing like your photos you advertise. The lovely receptionist did swap us to a different apartment shortly before he left for the day, only for us to discover that the Air conditioning doesn’t work, runs for 10 mins then we get an error and it shuts down, the television only has one channel, foxtel not even connected although control proudly presented on the coffee table. Toilets in both bathrooms don’t flush properly and no one to report any of this to.
Don’t even get me started on the fact that we couldn’t even park our car in our allocated parking spot as there just wasn’t enough room, and there is absolutely no way it accommodates disabled parking, I have had to park on the street all night. The two disabled parks were obstructed by vehicles without disability permits when I looked.

I had booked your apartment in good faith that the photos were representative of what I was purchasing.

I hope you attempt to improve your accommodation venue for future guests.

Leisure Family

4/10

Poor

08 Jan 2023

Cyrus

On how much they charge per night is not worth it. Musky smell when you enter the apartment. Shower head needs replacement. Heaps of stain in the carpet. Dryer not working. Poor wifi connection. Dont trust the door closer, it doest close the door properly. Make sure you pull or push it in order to lock it properly. The only thing positive are it is spacious and close to everything. It needs renovation.

Leisure Family

4/10

Poor

17 Dec 2022

Jaime

Our 2 night stay in a 3 bedroom unit was very disappointing, the unit is in desperate need of renovating and the cleanliness was lacking. The carpet is worn and stained, with what appears to be vomit stains in a number of spots. We saw lots of cockroaches. The one bed lamp in the main bedroom had the shade masking taped together. Lighting throughout the unit was dim. The ensuite bathroom shower base was rusted and mouldy. The door to the balcony shook like there was a cyclone outside (& it wasn’t that windy). The kettle had a burnt ring around the bottom of it, the toaster had lots of crumbs in it. The parking space is extremely tight (but at least there was parking provided). The unit was a great size but the condition really made it disappointing. There are supermarkets close by but we didn’t really want to cook in the apartment as we didn’t trust the cleanliness.

Leisure Family

6/10

Pleasant

29 Jan 2022

Brett

Plenty of space in the 3bedroom apartment for a family. The rooms need a really good clean though.

Leisure Family

10/10

Exceptional

11 Jan 2022

Richard

Good rroms near the tram

Leisure Partner

2/10

Poor

07 Jan 2022

Roseanne

Great location. Terrible smell in bathrooms - is it the drain? I’m not even sure. The rooms hadn’t been cleaned properly. The carpet was worn throughout the apartment. The dishwasher didn’t work properly. The cupboards and drawers were filthy. The windows needed a clean. The furniture was dated and dusty. Sorry, won’t be back.

Leisure Family

8/10

Excellent

23 Jun 2021

Verified traveler

Very spacious apartment. Great communication and excellent customer service. Thank you for promptly mailing out the phone charger that we forgot in our room. Would stay again.

Leisure Partner

6/10

Pleasant

12 Jun 2021

Verified traveler

Good location and great view
Apartment needs renovation lots of unfinished jobs such as the towel rails not in the bathroom no toilet roll holder, no curtains in the bedrooms they are very light at night, couldn’t open the balcony door. On arrival in the room first thing I noticed was how dirty the glass was on the inside and the fridge door was disgusting, one of the rooms the door is all cracked. When we went to get a second pillow out of the cupboard it was so dirty and dusty it was unusable. The carpet in the rooms is disgusting lots of stains and on the balcony was someone’s shoes, a cigarette lighter and it was very dirty, only seen through the door as we couldn’t open it. There were 4 of us but only enough lounge seating for 3 of us. The air conditioner doesn’t seem to work properly the rooms were cold. I won’t be staying here again.

Leisure Family

8/10

Excellent

22 Apr 2021

Kym

Average stay

Staff were great . Apartment was is a little disrepair and outdoor veranda has a mop and cigarette butts on the ground

Friends_and_family Friends

10/10

Exceptional

07 Apr 2021

Verified traveler

Thank you

Love it. It was clean and rooms were spacious. Receptionist was friendly and it’s definitely value for money. And the free wifi is by far one of the best in comparisons to hotels we stayed in

Friends_and_family Family

6/10

Pleasant

16 Jan 2021

Verified traveler

Hotel location wasnt that good. Road was busy so its hard to drive out/in of the carpark.

Friends_and_family Family

6/10

Pleasant

03 Dec 2020

Kristy

Good size apartment . It was a bit tired and needs the Furnature refurbished.

Business Friends

10/10

Exceptional

24 Nov 2020

Gareth

GREAT SPOT

great location, we were upgraded to a two bedroom apartment without knowing which was a bonus

Friends_and_family Friends

8/10

Excellent

07 Jul 2020

Verified traveler

Lovely large apartment with secure parking. Comfortable bed.
It needed a better clean though

8/10

Excellent

09 Jun 2020

Verified traveler

Good Stay

Good

Business

8/10

Excellent

07 Jun 2020

Verified traveler

Middletown

Not bad. Did not have a room with a view which was dissapointing.

Self

10/10

Exceptional

26 Feb 2020

Peter

Great front desk service. Very comfy bed. Great Location

Business_and_leisure Partner

8/10

Excellent

10 Nov 2019

Verified traveler

Liked the location and was well appointed
Easy to find

10/10

Exceptional

17 Sep 2019

Verified traveler

Very happy with customer service and with the property.

Leisure Friends

10/10

Exceptional

13 Jun 2019

Verified traveler

great location, close to site. easy access and staff alway friendly. well recommended

10/10

Exceptional

10 Jun 2019

Tim

Great Hotel

Free parking

6/10

Pleasant

10 Jun 2019

Verified traveler

Property was dirty floor in the kitchen was sticky and had to clean utensils before use

Friends_and_family Family

8/10

Excellent

09 May 2019

Verified traveler

Excellent experience, very clean, friendly staff and very central location. Highly recommended.

Business

10/10

Exceptional

15 Apr 2019

Verified traveler

Able to get an early check in - Ben really helpful

Leisure Family

4/10

Poor

15 Apr 2019

Verified traveler

We had young children so getting to and from the car was a big issue with the pram and lots of luggage. Stairs everywhere and no easy access even to reception. The car park was too tight trying to lift kids in and out of the car doors without hitting walls or other cars. The rooms front doors all slammed shut so was disturbing for our baby as our neighbours came and went. We also had to drive laps around the block while somebody was able to check in and get a car park key...no where to park while we waited

Leisure Family_with_children

6/10

Pleasant

12 Apr 2019

TheGuv

Location was good for our requirements.
Security is good

Leisure Friends

6/10

Pleasant

30 Mar 2019

Verified traveler

Shower in ensuite was broken.
Also SUPPOSED to receive an $11 voucher for use in the restaurant. They charged my full price and wouldnt refund the $11. Poor form.

Business Family

2/10

Poor

24 Mar 2019

Verified traveler

We liked the central location as it was close the facilities we were visiting.

Friends_and_family Partner

10/10

Exceptional

15 Mar 2019

Cascie

Work trip

Great facilities

8/10

Excellent

17 Feb 2019

Verified traveler

very spacious for the price fully equipped 2 bed apartment

Leisure Friends

2/10

Poor

11 Feb 2019

Verified traveler

This property had mould in bath all over walls and floors. Paint pelling off ceilings. Needle in room. Condom or tissue under bed. Washing machine dirty. Told management, not that interested. Will never stay there again.

Friends_and_family Family

10/10

Exceptional

25 Jan 2019

Karen P.

Great value and position

We had a HUGE apartment! We were upgraded to a 3 bedroom, with 2 bathrooms and a view out to the harbour. Each night we wandered down to the restaurants at honeysuckle. Check in and check out were super easy!!

8/10

Excellent

15 Jan 2019

Verified traveler

Spacious, nice design
Cleanliness of windows, windows screens unavailable

Leisure Family

8/10

Excellent

11 Jan 2019

Verified traveler

Everything was good. Close to shopping centre, Easy to get to . Nice aircon apartment. Internet dropped out now and then, But it is free. Was nice to use the Swimmimg pool and gym if needed.

Friends_and_family Partner

8/10

Excellent

08 Jan 2019

Daryl

Friendly staff and got discounted parking for second vehicle- 1st free. Supermarkets nearby, but not much nightlife in the area, though not too far to walk to. Beds are very good, but the sofa in not comfortable. Overall quite good.

4/10

Poor

05 Jan 2019

Verified traveler

Room air conditioning was very good & bed was comfortable

Leisure Family

2/10

Poor

28 Dec 2018

Verified traveler

Our property had vomit on the verandah, the room had drink splashes on skirting, carpets were badly stained, tile floors very sticky. When we asked for room to be cleaned we were told to leave if we didn't like it. Being Xmas Eve this was not a real option as their was not other accommodation available. The manager was extremely rude and repeatedly told us if we didn't like it to leave. We explained this was not really an option on Xmas Eve with 6 adults to try to accommodate. We were given a vacuum cleaner and cleaning cloths and spray to clean the property ourselves which included cleaning up the vomit. We were given a $200 reimbursement for cleaning the property. We stayed 4 days and the rooms were not serviced at all during our stay, we had to buy our own dishwashing tablets and garbage bags, wash towels ourselves and make beds. This was property was supposed to be 4.5 star rating, we were very disappointed and felt that we could not approach the manager during our stay or he would tell us to leave.
I would like someone from Wotif to contact me to discuss our experience further 0423 79 1992 Mel Sampson

Friends_and_family Family

6/10

Pleasant

28 Dec 2018

Verified traveler

Good location but poor cleanliness, dust and dirt everywhere

Leisure Family

6/10

Pleasant

06 Dec 2018

Verified traveler

Check in was a breeze. Room was excellent. No telephone to call front desk so could not get anything replenished unless we physically walked to the reception. Cafe closed early so no alternatives for food other than getting it delivered from outside.

Business Self

8/10

Excellent

22 Nov 2018

Verified traveler

Very spacious apartment style rooms, laundry kitchen included.

Leisure Family

4/10

Poor

14 Nov 2018

Verified traveler

Expensive cold shower

Great place if you like smelly bathrooms, a sink that won't drain and a cold shower.
Unfortunately the property manager didn't seem too concerned at my report.

2/10

Poor

03 Nov 2018

Verified traveler

False advertising!
When we booked it said king size bed, free wifi in the rooms and the photos showed beautiful rooms.
It was a double bed. Wifi would not connect.
Only 1 window to outside. Balcony was locked and blocked in by a cage and brick wall of the building next door. No natural light or air. Very dark and dingy apartment.
Parking was very tight. Any big cars stuck out.
Not worth the money paid! Very disappointed.
We just stayed overnight for a wedding.

4/10

Poor

30 Sep 2018

Verified traveler

Potential not maximised

Limited street parking to check in. Car park is extremely tight. A $200 hold on my credit card was taken even though I had pre paid. No complimentary milk in fridge. Dirty outdoor furniture on balcony. Broken furniture. Went to pull blinds down and cords broke on two of them. Ripped leather upholstery on dining chairs. Lamp shade fell apart when someone tried to turn it on. Booked a 2 bedroom for 4 people and there were only 3 cups. Hunter St in Newcastle West at night is extremely noisy. All in all, quite disappointed.

10/10

Exceptional

07 Sep 2018

Kylie

Good accom will stay here again. The only thing is that I didn’t expect to also pay a $200 deposit on arriving and the money didn’t come back for 4 working days (I paid on check in on the Saturday). When I booked through Wotif it didn’t say anything about a deposit so this did catch me off guard.

10/10

Exceptional

17 Aug 2018

Verified traveler

Amenities within reach
Staff is good and supportive

8/10

Excellent

18 Jul 2018

Verified traveler

Spacious apartment with great outlook from level 6

We didn't get to stay as long as we wanted too but the spare rooms had double beds, great view and a spacious apartment.

4/10

Poor

28 Jun 2018

bindy

A little old and tired needs some TLC

The rooms very spacious and suited our needs it was just a little shabby and the bathrooms needed a good scrub.

The car park was very hard to park our rental car - it was a very awkward space the only way was to reverse in and you needed to be a reversing expert which I am not so it took about 5 attempts just to park the car

6/10

Pleasant

14 Jun 2018

Karen

Nothing like the images.

A wall has been built on the adjoining property about 6 inches away from this property and it extends to the 4th floor. The window in the lounge now looks out to this wall so a mural had been painted on the window. Felt like we were in a box. No balcony - although one was shown in the images.
Was clean and comfortable but not what we were expecting.