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Phillip Island Apartments

Phillip Island - VIC · Australia

9-11 Bass AvenueView location

8.6/10Excellent468 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.6/108.6
Condition8.0/108.0
Location9.0/109.0
Neighborhood9.4/109.4
Value8.2/108.2
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Phillip Island Apartments

Phillip Island Apartments is conveniently located in the popular Cowes area. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's free Wi-Fi in all rooms, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. Entertain the hotel's recreational facilities, including outdoor pool, spa.

For reliable service and professional staff, Phillip Island Apartments caters to your needs.

Read more about this hotelShow less

Phillip Island Apartments is centrally located in Cowes, a 4-minute walk from Phillip Island Coastal Reserve and 6 minutes by foot from Cowes Beach. This apartment is 1.6 mi (2.5 km) from Phillip Island Wildlife Park and 3.7 mi (5.9 km) from A Maze'N Things.

Make yourself at home in one of the 31 air-conditioned rooms featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: AUD 500 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 9:00 AM - 5:00 PM
    The front desk hours vary at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Housekeeping is available for an additional fee and varies based on length of stay
    • Crib (infant bed) fee: AUD 25 per night
    • High chair fee: AUD 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Phillip Island Coastal Reserve 0.4 km / 0.2 mi
Phillip Island Ferry Dock 0.4 km / 0.3 mi
Cowes Beach 0.5 km / 0.3 mi
Phillip Island Leisure Centre 0.5 km / 0.3 mi
Silverleaves Beach 0.5 km / 0.3 mi
Phillip Island Wildlife Park 2.5 km / 1.6 mi
Rhyll Wetlands 4.2 km / 2.6 mi
Sandy Point 4.7 km / 2.9 mi
Koala Conservation Reserve 5.3 km / 3.3 mi
A Maze'N Things 5.9 km / 3.7 mi
Ventnor Beach 6.2 km / 3.8 mi
Phillip Island Grand Prix Circuit 6.9 km / 4.3 mi
YCW Beach 7.5 km / 4.7 mi
Smiths Beach 7.9 km / 4.9 mi
Ventnor Bushland Reserve 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Laundry service
  • Business centre
  • Spa centre
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE EXECUTIVEAPARTMENT • DELUXE EXECUTIVEAPT.DX-EJ

    Photos are not available for this room type.

    Phillip Island Apartments

    APARTMENT DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE THREE BEDROOMSAPARTMENT • EXECUTIVE THREE BEDROOMSAPT.B3-EJ

    Photos are not available for this room type.

    Phillip Island Apartments

    APARTMENT EXECUTIVE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Phillip Island Apartments

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Phillip Island Apartments

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Phillip Island Apartments

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Phillip Island Apartments

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE THREE BEDROOMAPARTMENT • DELUXE THREE BEDROOMAPT.B3-DX

    Photos are not available for this room type.

    Phillip Island Apartments

    APARTMENT DELUXE THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Phillip Island Apartments

8.6
Excellent
468 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.0 /10
Location
9.0 /10
Neighborhood
9.4 /10
Value
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
16 Jun 2026
Michael
Roomy and clean accommodation within walking distance of heaps of amenities. Quiet location, a great stay
Friends_and_family Family
10/10
Exceptional
02 May 2026
David
Great place
Partner
8/10
Excellent
20 Apr 2026
Vicki
Great place to stay in summer though fans are needed, appartments have 1 aircon in lounge , but no fans. Great space and great location
10/10
Exceptional
11 Apr 2026
Ly
Clean and convenient
Friends_and_family Family
8/10
Excellent
21 Mar 2026
stephen
Nice adapted room with parking close to doors and room. Clean and very easy to get about inside. Bathroom was accessible and good.
Partner
8/10
Excellent
11 Mar 2026
Nicholas
Facilities were good, room was clean however, areas such as blinds had some mould on them and the toilet didn't flush properly.
10/10
Exceptional
06 Jan 2026
Rhett
Very clean apartment. Comfortable beds. Great location. Walking distance to beach and shops. Lovely warm pool and spa.
Leisure Family
8/10
Excellent
09 Nov 2025
katrina
Very spacious in fool location
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Anh
We stayed here one night and was very happy. We came late but the after hour check out was smoothly and we even get a room upgraded. Everything was so clean and comfortable. Location is excellent. Only a short walk to the beac, shops and restaurants. The kids love the heated pool and the spa was so good. We will definitely will be back again.
Leisure Family_with_children
10/10
Exceptional
03 Oct 2025
Rheimia
The three-bedroom was a decent size. Unfortunately, it was on the top floor and the other guests I was with had trouble going up the stairs, but we will know for next time. However, the front desk staff were kind to offer us another option to a two-bedroom
to accommodate our needs, but my other guests said it’s only for two nights.
The rooms were spacious, and the bedding and towels were beautiful.
Minor things that could be improved are the rangehood fan, which was hard to pull out, the sliding doors in one of the bedrooms, which are a little stiff to slide open, and one of the kitchen doors, which is hard to open. The kitchen could use basic amenities like salt, pepper, a small oil bottle, spray, and wipes.
I love the laundry with a dryer. It was handy on our last night of our stay, as it was raining a lot. I had to do a load of washing, and the clothes dried quickly.
The staff are friendly, welcoming, and helpful.
We didn’t have time to use the heated pool and spa due to the weather; it had been raining a lot.
We did hear the possums on the roof at night, but with the rain, they stayed away.
Next time, we will stay again and request the ground floor. It’s a great location, close to the main restaurants and shops around the corner.
Thank you for having us. I highly recommend this accommodation, and we will return.
Leisure Family_with_children
10/10
Exceptional
22 Aug 2025
Andrew
Unfortunately we had some scaffolding to look at, but otherwise it was excellent.

Probably could change cleaning products to not have the smell of chlorine when entering the apartment.
Leisure Family_with_children
10/10
Exceptional
11 Aug 2025
Priscilla
We stayed in a two bedroom apartment. It was very spacious and very well set-up. The location is excellent, we will definitely stay here again.
Leisure Family
10/10
Exceptional
10 Aug 2025
Chetan
Lynn @ reception provides excellent service.
Leisure Family
8/10
Excellent
27 Jul 2025
Miguel
The apartment was all what we paid for, unfortunately we stayed in the top 3rd floor and we had some wildlife running around at night inside the ceiling (guess some possums)
Friends_and_family Family
8/10
Excellent
28 Apr 2025
Amy

Great location

Convenient, quiet location close to Main Street for shops and restaurants. Property and amenities a little dated.
Partner
10/10
Exceptional
27 Apr 2025
Luke
First time staying there, very neat and nice.
Leisure
10/10
Exceptional
24 Apr 2025
Elisha
Great place great location
10/10
Exceptional
21 Apr 2025
Bin Bin
pretty good short stay option for family
Leisure Family
2/10
Poor
16 Mar 2025
Vivian
The apartment and amenities in the apartment are old- the tv takes forever to load, the bathroom and wardrobes are out dated.

The apartment doesn't get cleaned properly- i to my shoes off to walk in the apartment (because that's what we do at home- no shoes in the house) and immediately my feet were black. There was a strain on the quilt cover of our bed, and stains on the couch.

I told management upon checkout and she just said, \"oh sorry I'll let housekeeping know.\" No offer of compensation or anything. Disgusting.
Leisure Family_with_children
8/10
Excellent
15 Mar 2025
Bevan
Looked a bit tired - could use a bit of paint
Friends_and_family Family
2/10
Poor
03 Feb 2025
Chris
Be careful of the sheet and quilt on bed, dirty blood stains were found in my children’s bed! The asian male appearance receptionist was useless, could not have proper communication or pretended to be unaware of their faults. NEVER come back!
Leisure Family_with_children
10/10
Exceptional
01 Feb 2025
Thanh
Great stay , pool is nice and everything was within walking distance.
Leisure Family
10/10
Exceptional
13 Jan 2025
Emma
Cleanliness was 10 out of 10
8/10
Excellent
05 Jan 2025
NICK
Great location in Cowes. Nice swimming pool and BBQ area
4/10
Poor
05 Jan 2025
Rhiann
Loud, could hear people walking around in apartments upstairs and down the stairs. Could also hear people talking loudly/yelling while trying to sleep. Couch had stains, and empty water bottles in cupboards. Not worth the price charged.
Leisure Family
10/10
Exceptional
02 Jan 2025
Melinda
Everything was excellent. I had a query and the staff/operator was very quick, friendly and responsive. Thanks for a great stay.
Leisure Family
8/10
Excellent
28 Dec 2024
Baagulan
Facilities provided inside the property can be improved, since we booked two rooms and it has two showers but only one shower has bodywash, shampoo and conditioner. I think all bathrooms should have this. And an extra toilet roll would not cost much too. Other than that the say was good for the price with a very welcoming receptionist.
Leisure Family_with_children
8/10
Excellent
10 Dec 2024
Susan
Beach, shopping and restaurants/cafes all within walking distance. The apartments are spacious and very clean. A little bit of noise during the day due to construction work next door but very quiet at night.
Leisure Family
10/10
Exceptional
02 Nov 2024
Constantino
This trip was an overnight for a visit to Phillip Island track but it was a great clean safe stay without any hassles!
Will book it again!
Leisure
10/10
Exceptional
24 Mar 2024
Manos
Great accomodation. Would stay again and would highly recommend to others.
Leisure Family
8/10
Excellent
10 Feb 2024
sagar
Everything was really good except that there was no AC in the bedroom and it got quite hot.
Leisure Partner
8/10
Excellent
20 Jan 2024
Robert
Family had a great 2 nights , close to everything within walking distance
10/10
Exceptional
17 Jan 2024
Rachael
Super comfortable and spacious in a great location with easy check-in
Leisure Family
10/10
Exceptional
15 Oct 2023
Lorrie
Everything is good, just a bit pricey
Leisure Family
10/10
Exceptional
28 Jul 2023
WAN HO

Memorable stay

Great things:
- friendly, helpful and efficient staff
- very clean and spacious apartment
- great kitchen good for cooking
- heat lamps at the bathrooms
- value for money

Not great things (but still good)
- water pressure of the shower was not too stable. A bit clumsy in maintaining a good temperature for a warm shower.
Friends_and_family Family
10/10
Exceptional
22 Jul 2023
Peter
Excellent apartment.bed was perfect
10/10
Exceptional
05 Jul 2023
Inderjit
Nice visiting place
Leisure Family
2/10
Poor
13 Jun 2023
Abraham
It not what I expected
Won’t stay over again
10/10
Exceptional
04 Jun 2023
Paul
Nice place with lovely view of the ocean. Friendly, courteous staff. Plenty of restaurants and shops nearby. We enjoyed our stay and will use again.
Leisure Family
8/10
Excellent
25 Feb 2023
Marian
Comfortable and convenient.
Leisure Self
10/10
Exceptional
12 Feb 2023
Arvind
Clean & nice property..
Leisure Family_with_children
8/10
Excellent
16 Jan 2023
Dale
Great location.
Apartment in need of refurb.
Pool was great for kids but had sand in bottom and water looked a bit murky.
Leisure Family
10/10
Exceptional
04 Dec 2022
Muhammad
Property was amazing
Leisure Family
10/10
Exceptional
27 Nov 2022
Dean
Location
Leisure Family
10/10
Exceptional
22 Nov 2022
Robert
The apartment was beautiful, walk to the beach, amazing atmosphere
10/10
Exceptional
17 Oct 2022
Inga
Everything was great!
Leisure Family
10/10
Exceptional
02 Oct 2022
Brad
Impressed
Leisure Family
10/10
Exceptional
21 Jul 2022
Thunchanok
Good price
Leisure Family
8/10
Excellent
19 Jul 2022
STEPHEN
a bit dated but very clean and generous size apartments
Partner
8/10
Excellent
19 Jul 2022
JULIE
nice and clean except for the dining chairs (very stained) very little water in the shower.
Leisure Partner
10/10
Exceptional
13 Jun 2022
Sheng
Very quiet but close to the beach.
Has great and clean outdoor amenities such as pool and BBQ area.
Leisure Family_with_children
10/10
Exceptional
24 May 2022
Jacquelyn
A really nice place to stay for 2-7 nights. Close to the main street and waterfront. Relaxing, quiet apartment with full ammenities. Stay long enough to enjoy all 4 penguins parks (koalas, Churchill island) as well as cafes, restaurants and boutiques.
Leisure Family_with_children
8/10
Excellent
23 May 2022
Lidia
Cleanliness could be improved. coffee spills in last drawn in kitchen. No tongs or chopping board. scatter pillows from main bed stained. Stains to arm of lounge chaise, water stained carpet in main bedroom. Apartment looks tired in need of a refurb. Close to shopping and walking distance to the beach and quiet all positives.
Leisure Partner
4/10
Poor
17 May 2022
Ebony
Location is great. Good sized apartment. Bed was comfortable. BUT…Multiple faulty appliances and lights. Had to be moved due to oven-top not working, was not assisted to do so. Washing machine was then faulty in the new apartment. Curtains were falling off. Internet NEVER worked (I was there for 5 days). Staff seemed put out by my concerns, I was reluctantly assisted. They did not try to give me any incentive to return (such as reduction in price or moving me to a nicer apartment). I was pretty disappointed overall.
Leisure
6/10
Pleasant
23 Apr 2022
Marisa
Whilst the rooms themselves are clean and well maintained, acoustics were a real issue. We heard every footstep, every child squeal constantly!
Leisure Family
10/10
Exceptional
15 Apr 2022
Aiesha
Friendly and helpful staff. Great location, walk to the shops and beach. Quiet and comfortable beds and pillows, Spacious upper 2bedroom level apartment, 1 toilette. Clean and sunny. The only downside is the internet was very slow, but that was the case in many parts of the island and luckily we were on holiday i.e. not work stay. Otherwise, I would highly recommend and we would stay again if visiting the island.
Leisure Family_with_children
10/10
Exceptional
12 Dec 2021
Chris
Right in the centre of Cowes and the pool was great for the kids (and us). Everything worked in the apartment and the rooms were light and airy.
The rooms could do with a refresh and show signs of poor workmanship, but this didn't affect our enjoyment.
Leisure Family
8/10
Excellent
20 Jul 2021
Antony

Nice and handy

Although we were in covid lockdown during our stay. Our accomodation was clean and handy to step out for food and walks.
Would highly resend staying here again.
Partner
4/10
Poor
04 Jul 2021
Verified traveler
The location of the property is great, however we had small creatures in the ceiling keeping us awake at night.
Leisure Family
10/10
Exceptional
23 Jun 2021
Verified traveler
I needed a home away from home and was completely satisfied. It was lovely to come back to every day.
Business_and_leisure Self
6/10
Pleasant
27 May 2021
Verified traveler
The property and location was very good.
There was an issue over construction noise that was resolved quickly and professionally.
Leisure Partner
10/10
Exceptional
24 May 2021
Verified traveler
Very conveniently located
Leisure Friends
10/10
Exceptional
17 May 2021
Lia
Great location for accessing all areas around the Island. Loved having the spacious rooms.
Partner
6/10
Pleasant
16 May 2021
Verified traveler
We arrived late and reception accommodated our very late check in well. They were very friendly. The rooms are spacious and having a kitchen was a bonus. Bed was very comfortable. Bathroom is old and desperate need of maintenance. Shower head was leaking, paint peeling on the walls. Only one heater in the living area which had a constant high pitched squeal, but given it was so cold when we were there we had to endure the noise. We just may have been the unlucky one.
Leisure Family
8/10
Excellent
03 May 2021
Verified traveler
Spacious, clean & well maintained. Turning off the heating was a problem.
Leisure Partner
8/10
Excellent
29 Apr 2021
Verified traveler

Good, could use some improvements to make it great

A pleasant short stay in a spacious apartment. Beds were comfortable, and the 2 showers made things easier to manage in the morning and get ready for day tripping and exploring. Reception staff were pleasant and very welcoming upon arrival. Can be a little noisy at times (noise travelling between rooms) but other guests were well behaved after 9pm.

Unfortunately, there are parts of the apartment we were allocated which could've been better. Some of the cupboards in the kitchen were worn and one is nearly off its hinge. The knives were blunt (we had to buy our own at a nearby supermarket) and the oven and stove controls were not readable. There were some cockroaches found in the kitchen and when we asked for insect spray, reception was not able to help although they did suggest they would note it to get the apartment looked at (assuming after check out?). Upon checking the oven, I found an old chicken skewer burnt to a crisp from a previous guest - that was a little alarming!

The WiFi reception was patchy and we could not get great TV reception (only when the weather was wet though). There was also no Netflix or Pay Movies as described in their Hotels.com profile.

The accommodation was centrally located and easy to access local shops, the supermarkets, nearby cafes and restaurants and the beach.
Friends_and_family Friends
8/10
Excellent
26 Apr 2021
Verified traveler
This property is at good location, close to the beach and shops. Just the condition of the property is a bit old, the bathroom door is not closing properly in where we live. need to be checked.
Leisure Family
6/10
Pleasant
18 Apr 2021
Verified traveler
Fantastic location, walking distance to cafes, shops and beach.
The apartment we stayed in needs attention. Mould in the grout, tap washers need changing, spa had a note saying it doesn’t work (not sure it’s worked in a very long time), bathroom refurb is long overdue.
Beds were comfortable, although the stains on the decorative cushions make you question the cleanliness of your linen.
Front desk was pleasant upon arrival. Left before they opened, used the convenient key drop.
We didn’t use the kitchen facilities, we were busy exploring and trying the local cafes.
Leisure Family
10/10
Exceptional
29 Mar 2021
Verified traveler
The room matched the listing photos exactly. The staff were lovely!

Loved that it was round the corner from the main shopping strip in Cowes.

The spa was excellent.
Leisure Family
6/10
Pleasant
17 Jan 2021
Verified traveler
Property is in a very good position close to the main street , the beach and good coffee , 1 minute walk to the Pub .
Pool was also a bonus and the kids enjoyed swimming .
3 Beedroom appartment was big , but very old and dated both toliets were leaking these were fixed after reporting but had been leaking for a while as the smell stayed for a number of days and bathrooms were in need of a much needed face lift the appartment looked like it had a rough life .
overall good location but would be a 3 star max appartment .
Leisure Family_with_children
8/10
Excellent
28 Nov 2020
Verified traveler
The property was situated within close proximity to shops, restaurants and the beach.
Communication was excellent.
Kitchen units a little tired and could do with an update. Also the stove top was difficult to use as it was impossible to work out which plate was on until it was hot.
Living room, dining area and bedroom furniture all good
Leisure Partner
10/10
Exceptional
01 Apr 2020
Jodie

Getaway

Very comfortable and well equipped apartments Close to Main Street and beach
Partner
6/10
Pleasant
16 Mar 2020
Verified traveler
It would be great if there is a lift in case a family of 3 ppl like me need to carry 2-3 big suitcases to 4th floor.
I was lucky enough the front desk staff allow me change my room from 4th to 1st floor.
Leisure Family_with_children
8/10
Excellent
23 Feb 2020
Verified traveler
This place is in such a convenient location, a walk to main eating area and the lovely beach.
Leisure Partner
4/10
Poor
29 Dec 2019
Verified traveler
Nice location and staff. Not very well maintained, some areas not very cleaned.
Leisure Partner
10/10
Exceptional
24 Dec 2019
Verified traveler
my kids and i loved that the pool was across the hall, there was plenty of room to spread out and not be in each others way. the bakery was a 2 minute walk away.
Leisure Family
8/10
Excellent
19 Dec 2019
Verified traveler
good location, clean property, plenty parking space
Leisure Family
6/10
Pleasant
19 Nov 2019
Verified traveler
Kitchen dishwasher faulty. No chopping board and all knives blunt. No dishcloth. Faulty TV remotes. Faulty bathroom lights & fan. Faulty laundry lights & fan. No bedside lights in main bedroom.
Leisure Family
4/10
Poor
17 Oct 2019
Verified traveler
Very run down. Needs complete renovation internally. Wifi didn’t work. Bathroom horrifying, kitchen equally poor condition. Found a cockroach in the living room. No heating or cooling in bedrooms. Door to room lobby gets jammed on the concrete floor. No daily room service. Not enough toilet paper. Bins way too small.
Leisure Family_with_children
8/10
Excellent
12 Oct 2019
Verified traveler
Close to central Cowes. Needs some maintenance here and there. Overall pleasant place to stay.
Leisure Partner
10/10
Exceptional
06 Oct 2019
Verified traveler
Close to beach and restaurant. The property is clean and the reception staff is very accommodating. Fire alarm went off on the night we stayed there. That was a false alarm. The staff managed the situation very well. That was a great experience!
Leisure Family
8/10
Excellent
28 Sep 2019
KayoleAD
Nice location close to the shops and the beach, it is as easy to get around just before the shops closed.
Leisure Family
8/10
Excellent
22 Sep 2019
Verified traveler
Great location. Easy check in. Apartment looking dated, but it’s clean and had everything we needed
Leisure Family_with_children
8/10
Excellent
19 Sep 2019
P
Great location. Large apartment but is starting to look a little tired. A few maintenance things to sort but on the whole, a good facility. Would stay here again.
Leisure Family_with_children
8/10
Excellent
08 Sep 2019
Verified traveler
Great location and friendly staff. Bathrooms beginning to get a bit dated but overall a very comfortable place to stay.
Leisure Family
6/10
Pleasant
09 May 2019
Verified traveler
Overall the property was well maintained & clean. Our 3 bedroom apartment was nicely decorated, & maintained overall, except for certain small issues. There were minimal supplies of toilet paper (1 roll), dishwashing liquid, washing powder & garbage bags for 6 people. The walls were marked & patched so hadn't been cleaned well or repainted. No bedside lamps in bedrooms, so if something was needed during the night, would need to open the main light in bedroom, so partner was not happy. There was a phone but it was not connected to a phone line, so if something was needed from the office, would need to go up & down several flights of stairs as we were on the top floor. Not happy when this was done with baby or gear in arms. We found out that the apartments were being sold off as soon as we arrived which might explain lack of enthusiasm or service.
Leisure Family_with_children
10/10
Exceptional
19 Apr 2019
Verified traveler
Great location, facilities excellent. Accommodation was great
Leisure Family
8/10
Excellent
18 Apr 2019
Verified traveler
Very spacious and clean and convenient to main road
Leisure Family
6/10
Pleasant
31 Mar 2019
MELBTRAVELBUGS
I think this property is looking tired and needs updating. The bathroom tiles, especially around the bath need replacing. The apartment is nice enough and in a very good location. The beds are amazingly comfortable which was a definite bonus.
Leisure Family
10/10
Exceptional
27 Mar 2019
Verified traveler
Clean , modern and bright . Everything worked well. Convenient location
Leisure Partner
8/10
Excellent
17 Mar 2019
Verified traveler
Great location just off the main strip of Cowes. Large space with good range of amenities and friendly service.
Friends_and_family Partner
8/10
Excellent
16 Mar 2019
Polin

Good

Beautiful spacious room but bathroom needs properly cleaned as there were black moulds all over the grouting between the tiles.
Family
8/10
Excellent
16 Mar 2019
Kook
Clean, comfortable and totally suit with my family.
Friends_and_family Family
8/10
Excellent
07 Mar 2019
Sam
It’s wonderfully experience.
Family
8/10
Excellent
05 Mar 2019
Danielle
The propert is a little run down but good value for money. Kept very clean.
Family
10/10
Exceptional
23 Feb 2019
Terry
Staff very accommodating. Great location.
Friends
6/10
Pleasant
08 Feb 2019
Verified traveler
Property was close to town center and local bars. But pool was green and barrooms where below average
Leisure Partner
10/10
Exceptional
01 Feb 2019
keith

All good

All good
Friends
8/10
Excellent
28 Jan 2019
Verified traveler
Overall, a good stay - for the price, can’t complain about the apartments, nice and spacey, good cooling, location was excellent, so close to the Main Street and beach - and all staff we spoke to were beyond lovely. Whe the pool & spa could have been a tad cleaner, they were OK.
Some feedback - the stoves need replacing... 1 full hour (I wish I was kidding) to cook thin bacon slices and 30 minutes to cook through (only to throw away, as they were ruined) scrambled eggs due to the weakness of hot plate heat is ridiculous. Spent more money eating out than I had wanted because of this. And rooms could do with a good dust - cobwebs and daddy long leg spiders living in every nook and cranny.
But as I said, price was great for what you got, so overall had a lovely time.
Leisure Friends
6/10
Pleasant
13 Jan 2019
GB
The apartment was comfortable, however, the room I had faced the street level and it was noisy. The floor above me , you can hear the guests walking since the floor was not sound proof. Overall, it was a decent apartment.
Leisure Family

Location & surroundings

Phillip Island Apartments
9-11 Bass Avenue, Cowes, Australia

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Phillip Island Apartments

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