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Big4 Ingenia Holidays Phillip Island
Phillip Island - VIC · Australia
24 Old Bridge DriveView location
8.8/10Excellent515 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort7.6/10 7.6
Condition8.4/10 8.4
Neighborhood8.6/10 8.6
Value8.2/10 8.2
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Big4 Ingenia Holidays Phillip Island
Located in Newhaven, BIG4 Ingenia Holidays Phillip Island is by the ocean, a 2-minute drive from Phillip Island Chocolate Factory and 8 minutes from Churchill Island Heritage Farm.
This beach holiday park is 6.4 mi (10.3 km) from A Maze'N Things and 8.3 mi (13.3 km) from Phillip Island Grand Prix Circuit. Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms are provided.
Featured amenities include luggage storage, laundry facilities, and a vending machine. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
5:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
By ocean
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
-
Special Instructions
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Spoken Language
English
Nearby attractions
Phillip Island Coastal Reserve
0.1 km / 0.1 mi
Woolamai Beach
0.1 km / 0.1 mi
Phillip Island Bridge
0.4 km / 0.2 mi
San Remo Fisherman's Co-op
1.6 km / 1 mi
San Remo Pelican Feeding
1.6 km / 1 mi
San Remo Beach
1.7 km / 1 mi
San Remo Coastal Reserve
1.7 km / 1 mi
Phillip Island Chocolate Factory
1.7 km / 1.1 mi
Back Beach
2.3 km / 1.4 mi
Foots Beach
2.5 km / 1.5 mi
Churchill Island Marine National Park
3.1 km / 2 mi
Griffith Point
3.3 km / 2 mi
National Vietnam Veterans Museum
3.8 km / 2.4 mi
Churchill Island Heritage Farm
4.3 km / 2.7 mi
Bore Beach
4.4 km / 2.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Big4 Ingenia Holidays Phillip Island
100
reviews shown
Angela
The only criticism of the cabin was the lack of room around the bed otherwise very happy with our stay
Robyn
The quiet location is great.
Angela
Lady at check in on 24/06/26 was wonderful. She remembered our names and always spoke to us kindly. We stayed in cabin 10, a 2 bedroom cabin. It was clean, well maintained and we slept well as the beds were comfy.
The location is great if wanting to do anything around Phillip Island. It backs up on a beautiful beach front and we were able to watch the sunrise.
Kids loved the games room and hiring the karts for $10 per 30 mins.
Great value for money.
The location is great if wanting to do anything around Phillip Island. It backs up on a beautiful beach front and we were able to watch the sunrise.
Kids loved the games room and hiring the karts for $10 per 30 mins.
Great value for money.
john
Staff are amazing from management right through to ground staff. Cabins are amazing, spacious and well maintained, shared toilets/showers are kept very clean. Beach access from park with the best pie shop I have ever been to right across the road from big 4. Love love love it here can not recommend it enough
Alison
I think BIG4 is great and I wish we had them in New Zealand. Reasonably priced little houses, and cabins, very clean, practical layout, well run and maintained. With or without ensuites. Friendly, efficient, helpful staff. They are such good value all round. Plus, there are multiple accommodation options in terms of one, two or family rooms. Great locations and attractive grounds. Also good shared laundry facilities, kids areas, media room and large shared kitchen. I’d make Big4 my first choice whenever they were available.
Renee
SO CLOSE to the beautiful water and so handy to the shops + the bridge to the mainland! A great little well-laid out cabin with everything you need for a lovely little holiday 🌷
Jenny
Helpful staff, friendly, nice, clean
Jenny
Nice and clean , helpful, good service
Jenny
It is so nice and clean 😍
Huijing
The cabin is in very good conditions, new and clean! Basically it has everything for a short stay, the kitchenware, the hair dryer, etc. Strongly recommend.
Sylvana
Clean and thoughtful layout of cabin. Friendly staff.
Devin
great
Xuan
We used the late arrival service, which was straightforward and easy to follow. The room was clean and comfortable, and overall it was a very good stay.
Jade
The staff are absolutely wonderful, so friendly and cheerful and great with the kids! The daily craft activities were a hit with my kids! Thank you so much to the team there at Big4 Phillip Island for a fantastic time!
Jade
We had a fantastic time at Big4 Phillip Island over the Easter holidays! We took it back to basics & brought the kids bikes with us & they all had the best time riding around the park, making new friends & we even went to the beach a few times although the weather wasn’t great! We stayed in a dormitory cabin, so just beds & a roof. We loved this. It meant using all the amenities like we were camping but with the comfort and safety of a roof & a door plus a heater! Beds were actually really comfy too, great clean cabin right next to the camp kitchen, was really convenient!
I do have a few suggestions for improvements within the amenities to make the stay a little more user friendly… firstly the camp kitchen built in bbqs are absolutely useless. 45 minutes+ to cook some snags! They definitely need replacing with some that actually heat up properly! We used our own frying pan on the gas stoves, which was handy as a back up since the built ins were so bad! The kitchen could be a lot better stocked with some more cutlery, plates, cups & pans that aren’t old & all scratched up. I left some utensils behind, so others could get use of them.
Another issue was how user unfriendly the bathroom was, no where to put your things on the sink area. No where to sit to put your socks and shoes on (except the small, wet by time you’re finished showering, seat in the shower cubicles, so my suggestion would be to add some bench seats.
Also the laundry cost a fortune, paid $36 for 2 loads dried.
I do have a few suggestions for improvements within the amenities to make the stay a little more user friendly… firstly the camp kitchen built in bbqs are absolutely useless. 45 minutes+ to cook some snags! They definitely need replacing with some that actually heat up properly! We used our own frying pan on the gas stoves, which was handy as a back up since the built ins were so bad! The kitchen could be a lot better stocked with some more cutlery, plates, cups & pans that aren’t old & all scratched up. I left some utensils behind, so others could get use of them.
Another issue was how user unfriendly the bathroom was, no where to put your things on the sink area. No where to sit to put your socks and shoes on (except the small, wet by time you’re finished showering, seat in the shower cubicles, so my suggestion would be to add some bench seats.
Also the laundry cost a fortune, paid $36 for 2 loads dried.
Shannon
Only stayed one night but well worth it
Rebecca
Our cabin was very clean and spacious. My children loved the swings, jumping pillow and arcade room. Very family friendly. We would definitely come back!
Dajana
We are coming back :)
guillermo
Great place for kids. Staff was super friendly. Location is great close to the beach. Not great for swimming but good walks. The only missing tick is a swimming pool. That would be 10/10.
Jemmah
Overall a really good stay!
Kim
Best cabin I have stayed in
David
.
Mara
Kids (8 and 12yo) loved the bunk bed, the games room and karts to hire.
Cabins are clean and comfortable with extra pillows and extra covers. Everything was perfect I would come back
Cabins are clean and comfortable with extra pillows and extra covers. Everything was perfect I would come back
Andy
Another fantastic stay. A+++
This will be our third stay in the last five years.
This will be our third stay in the last five years.
Sibghatullah
Poor cleaning
Lizi
Clean room, cabin was quite small, great air con, knives need sharpening, Fine as a base for sleeping if your out all day exploring the island
Mark
Great place to stay and relax and Great staff
Michelle
The staff were super friendly and knowledgeable on the local community. Jess and Wednesday were the two staff on shift that helped us with our check-ins.
Loree
Great location! Nice clean campground.
john
We absolutely love this place. This is now our second home the place was absolutely spotless and the staff are great. Already booked 3 weeks for next Xmas.
Karam
Im not happy
Ghassan
I’ve been coming to big 4 Phillip Island for year’s the staff are always helpful and friendly great amenities, location is fantastic just across from the beach the rooms are nice and clean the kids loved it coming back
frederic
All good, no complain
Stuart
room and comfort good.
Uday Kumar
While booking I booked for a kitchen and bathroom cabin but I was allotted a dormitory.
Arthur
Conveniently close to San Remo
Kids loved the swings and beach
Kids loved the swings and beach
brian
Room was ok. Didn’t read the fine print so no bathroom was a bit sad. The pobblebonks were weird
Diane
Helpful staff cabin clean comfortable beds.
Baerbel
Stayed in Budget Cabin - great size for 1 person with everything one needed for a short or long holiday. Cabin was spotlessly clean, across the beach and minutes from town & shops.
Colin
Great location
Jill
It was peaceful, but not sure about the wetlands directly behind the cabin
Amy
We had a lovely relaxing stay. Great service, facilities and location.
Sarah
Clean room, cozy and warm. Close to amenities, great location. Beach access from the property.
Really enjoyable stay.
Really enjoyable stay.
Mandy
Great park
Great park and friendly staff. Cabin and facilities very clean.
Karen
Great place to stay, friendly service and welcoming, safe, quiet and cabins very clean
Roseda
Good value and great staff
Ashleigh
Beautiful spot backing onto a quiet beach. A short walk to a bakery/cafe which was great. Jumping pillow a bit run down, but otherwise great facilities for a family. Loved the theatre room on a wet day.
Sarah
Good location and park facilities. Only downside is the cabin wasn’t very clean.
Seo Lung
Nice, renovated, clean, quiet and close to shops.
Edwin
The property is classy, easy access, perfect location to most attractions on the island, and customer midend & friendly. All the admin we found there were professional and very kind. Satcey the manager, was always hands-on and creative in spicing up our stay with daily activities that jept the kids super engaged and excited. The two beautiful ladies Wednesday and Jess, gave us a heartwarming reception. We are definitely coming back soon. I must commend the quality of the facility. It is Home away from home.
Sharon
Excellent location.
Over all excellent!.
Only there’s no extra tissue roll for family of 5.
Not enough space for parking
We will surely come back!.
Over all excellent!.
Only there’s no extra tissue roll for family of 5.
Not enough space for parking
We will surely come back!.
Brenna
It was beautiful and right on the beach. We loved it. Very comfy for our family of 6.
Karen
Really enjoyed my time there would definitely stay there again !!
Catherine
Everyone on reception was very helpful and friendly. My cabin was very clean and looked newly decorated. It was very quiet especially at night. The showers and loos were very clean. It was only a 5 minute walk to the beach and 15 minutles across the water (great views from the bridge) to San Remo which has a supermarket. The bus stop is right next to the holiday park. This is a great place to stay and so relaxing. Thanks Ingenia Phillip Island!
Amanda
The location was great and it was pretty quiet, except for another campers dog was howling and barking a lot, but other than that it was excellent. Cabin was clean and the bed was really comfortable.
nicole
This is the second time we have stayed in a cabin in this caravan park and love it
Siu Long Thomas
Summary: great location and customer service, but cleanliness left something to be desired
We had to check-in late, we called ahead to their number and the staff were very helpful in arranging self check-in procedures (although we had to call 3 times before we were put through on the phone). The staff said we had been upgraded to a two bedroom cabin instead of the single bedroom cabin we had booked.
Upon entering our cabin, the bed was left unmade and the towels were used. It was also a single bedroom cabin, and not a two bedroom cabin. There was visible dirt on the floor and sheets. However, it was late and given our previous difficulty in getting through to the hotline we decided to make do.
We told the staff in the morning upon checkout, and they were very apologetic and offered free soda and chips to make up for it.
We had to check-in late, we called ahead to their number and the staff were very helpful in arranging self check-in procedures (although we had to call 3 times before we were put through on the phone). The staff said we had been upgraded to a two bedroom cabin instead of the single bedroom cabin we had booked.
Upon entering our cabin, the bed was left unmade and the towels were used. It was also a single bedroom cabin, and not a two bedroom cabin. There was visible dirt on the floor and sheets. However, it was late and given our previous difficulty in getting through to the hotline we decided to make do.
We told the staff in the morning upon checkout, and they were very apologetic and offered free soda and chips to make up for it.
Sepa
We had a nice stay in this Cabin in Ingenia Holiday Park. It was in a convenient location with closer to shops and restaurants. We felt safe with the security coded car entry to the park. It had a nice communal kitchen where we could cook more if we needed. Just a walk to the beach through the foot path of the Park. Will recommend this place to anyone.
Nancy
Love the close access to beach!
Jessica
Beautiful Cabin.
Beach access.
I even found a fantastic book in the Games Room!
Beach access.
I even found a fantastic book in the Games Room!
Kaylene
Accommodation was great and campground was clean and well cared for
Neil
Enjoyed our stay.
Anthony
Friendly staff and clean unit.
Anthony
I liked the friendly staff and the clean room
Anna
Clean, comfy and right next to the beach! A great location, and cery fun for young kids.
Trav
Lovely staff, really clean and modern villas perfect for a family! Location to beach and san remo really good
Elisa
Quiet park, close to beach and clean.
john
Loved it so much this is the 2nd time up since early march. We even extended by a day. The staff are wonderful and very helpful absolutely love it. We will be back
Nick
Easy check in and out.
Cabin clean and tidy
Cabin clean and tidy
June
Friendly staff. Everything was close by in the park.
Cynthia
Location was good, a great base.
Stephen
Relaxed and easy
john
Absolutely loved it here that we extended our stay by a day. Found $100 extra was a little steep but still loved it anyway
Paul
The Cabins were well setup, very clean and organised, the surrounds were well kept, excellent location. Being a Big-4 member for many years also helped to classify this park as being one of the best.
James
Everything was good. Cabin was excellent. No problems at all
Shawn
Propertybwas clean, rooms tidy and beds comfortable....short walk to the beach
margaret
Happy stay
Loved staying in the 2 bedroom cabin. The bed was lovely and comfortable. The staff were very friendly and welcoming.
Melinda
The cabin was well equipped and clean. Easy access to the beach and close access to shopping areas. Would stay again.
Verified traveler
Comfy and very clean cabin.
Cabin was comfortable and very clean. The cabin we got was more dated, but they have newer ones at the back. Our cabin was located right across the road from campers and the road is quite narrow. Wasn't a problem for us and neighbours were lovely and quiet. The holiday park had live music on the Fri night that we arrived which was lovely. 1 min walk to the beach and located very conveniently right after you get off the bridge on Philip Island.
Chris
Perfectly presented. Excellent value.
Angela
Absolutely loved this place, it was very clean and gorgeous by the beach. Will stay here again
Madelaine
Easy to get to, easy to walk around, 2 playgrounds, swings, and several paths to the beach!
Our cabin was older but 3 bedrooms were fantastic.
Our cabin was older but 3 bedrooms were fantastic.
Christine
Well run facility. Friendly & knowledgeable
Reception staff. Great value for money.
Reception staff. Great value for money.
Jodie
Great location near the beach, lots of families and excellent staff. The kids had a ball playing on the jumping pillow and playgrounds.
We had an issue with ants in one of the bedrooms when we checked in, and the staff were super responsive in resolving the issue. Only negative is that the cabin floor could do with a good mop, but aside from that, had a great holiday and would recommend.
We had an issue with ants in one of the bedrooms when we checked in, and the staff were super responsive in resolving the issue. Only negative is that the cabin floor could do with a good mop, but aside from that, had a great holiday and would recommend.
Lisa
My family had a great time staying here. I would highly recommend this place.
Malet R
Nice place, our cabin was very cozy! Site is clean and got an access to the beach!
Paul
Amazing new haven❤️👍
Great holiday park , amazing staff. Great location .. close to shops , restaurants. Will stay here again . Hewhaven has a really good relaxing vibe to it . Love it . Cannot fault it..
warrick
Had a great time on Philip Island.
So much to see and Ingenia Holidays is so convenient.
So much to see and Ingenia Holidays is so convenient.
wilbert jayson
Great environment
Clean and cozy cabins
Clean and cozy cabins
Ricky
The Big4 had great, friendly staff; our cabin had everything we needed. It was fully functioning, clean, and user-friendly. Would recommend & would definitely stay again!
Maureen
There was no privacy, curtains would be better than blinds in rooms and balconies screens would be good, need recycling bin in room so you didn't have to keep rubish in the lounge
Bunks are too short and cramped and were not what was expected. Would be great to be able to fold up the top bunk so you didn't bump your head everytime you got in and out.
No safety rails in bathroom, too slippery.
Dirty laundry left on our
Balcony during the whole staystsustay.bslcoby ms.
Bunks are too short and cramped and were not what was expected. Would be great to be able to fold up the top bunk so you didn't bump your head everytime you got in and out.
No safety rails in bathroom, too slippery.
Dirty laundry left on our
Balcony during the whole staystsustay.bslcoby ms.
Peter
Great place great value
tim
Great place
Bill
Our second time here in a cabin. Great experience, meets our needs perfectly. Cabins are great, bathroom a bit on the small side but still ok. Comfortable bed, top location and the staff are super helpful and friendly. Ongoing communication from mgt during the stay is a great idea.
Verified traveler
Relaxing stay by the beach
A short not too expensive break by the beach. Ingenia Phillip Island ticked all the boxes. The park is lovely with just a 2 minute walk down a bush track to the beach.
Many cabins to choose from, clean and comfortable, equipped with everything you need.
I’ll be back.
Many cabins to choose from, clean and comfortable, equipped with everything you need.
I’ll be back.
pauline
Excellent customer service. Very friendly staff. Highly recommend. Tracy and her staff really made us feel welcome. Although we were without children highly recommended for people with children.
Craig
Had a great stay
Michael
Great acess to the beach and the island, was a great stay will be back for sure!
Rachel
Good location and good amenities. Great spot for a family getaway on a budget.
Location & surroundings
Big4 Ingenia Holidays Phillip Island
24 Old Bridge Drive, Newhaven, Australia
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