Name: Coachman Motel and Holiday Units
Address: 51 Chapel Street, Phillip Island, 3922, AU

10/10

Exceptional

05 Jul 2026

Marta

This was one of the nicest Motel rooms we have stayed in over the last few years. I wish we were staying longer than one night. Don't get fooled by the dated roadsign, the accommodation is recently refurbished, super clean and generously spacious. Our room featured a lovely kitchen too. I really loved the location, just round the corner from the main thoroughfare of Cowes.
Will definitely return when we visit Phillip Island in the future.

Family_with_children

10/10

Exceptional

28 Jun 2026

Lainey

Greeted with friendly staff member on arrival, a very clean and quiet place to stay within walking distance to bay and main street. Highly recommend. Would definitely stay there again.

Family_with_children

8/10

Excellent

12 Jun 2026

Lavinia

Loved staying here, one block from the beach and the main part of town. Hosts were great and very helpful. Only negative was that it was very cold, very thin window and heater wasn't overly reliable.

Friends

10/10

Exceptional

05 Jun 2026

Delene

Well set out self contained unit. Very clean & welcoming. Perfect for our needs.

Friends

10/10

Exceptional

10 Mar 2026

Paula

clean room, comfy bed and very quiet.
quick night away for a friends mothers 80th birthday. Coachman Motel in great location

Partner

6/10

Pleasant

17 Jan 2026

Claire

Staff & owners are friendly, but the facilities are old and shabby. Bathroom needs major overhaul. No hairdryer. Not worth premium rate charged.

Leisure Self

10/10

Exceptional

10 Jan 2026

Wayne

Room was clean. Staff helpful

10/10

Exceptional

15 Dec 2025

Sarang

Friendly staff, nice accomodation. Place is really great as its very near to cowes. Clean and tidy 👍

8/10

Excellent

11 Aug 2025

Patrick

Motel style accom. Had all necessary equipment for a 2 night stay. Renovated bathroom was superb. Very good value for the price ($113). Easy walk to beach front & main street.

10/10

Exceptional

14 Jul 2025

Gina

Perfect cannot complain. Walking distance to everything my kiddo was impressed and the days were nice weather too.

8/10

Excellent

21 May 2025

Irene

Lovely room

10/10

Exceptional

01 May 2025

stella

Great location

Leisure Family

8/10

Excellent

28 Apr 2025

Rita

Happy to have stayed here.

Leisure Partner

8/10

Excellent

30 Mar 2025

Tina

Room was a bit dated but very clean and spacious. It had everything I needed including a great spa and a very comfortable bed. If I’d stayed more than one night I would have made use of the fridge, microwave and small kitchen. Very convenient location and friendly, easy checkin/checkout experience. Would definitely return.

Leisure

10/10

Exceptional

26 Mar 2025

Katelyn

Clean, comfortable, convenient

Basic motel in excellent location with clean room. Pool is not heated which was refreshing on a hot summer weekend.

Self

10/10

Exceptional

09 Jan 2025

Kay

Great property with a lovely pool. Walking distance to the beach and shops. Lovely room with kettle, toaster and microwave. Excellent place to stay. Thank you

8/10

Excellent

05 Jan 2025

Igor

Location

8/10

Excellent

04 Jan 2025

Helen

We found the outdoor furniture around pool unsafe to sit on and broken.
Unsafe including gazebo and fencing around BBQ area,
Noise water and pumping systems can be heard from other rooms

Location was walking distance to shops and beach.

Leisure Family_with_children

10/10

Exceptional

10 Nov 2024

Wendy

Lovely property, had everything we needed, friendly staff,and very helpful.

Leisure Partner

8/10

Excellent

25 Aug 2024

Pascal

The place was very close to the shopping centre

10/10

Exceptional

15 Aug 2024

Wendy

Easy to find, comfortable, clean with everything that is needed for an extended stay. Owner was so kind and very happy to help us with a couple of requests that we had.

Leisure Family

8/10

Excellent

14 Jul 2024

Tracey

The property was acceptable. The car parking situation was poor as oversized trees have made parking spaces unusable with raised surfaces of bitumen (30cm) at edge of space rendering it unusable. Other tenants cars are parked in available spots leaving the last with nowhere to park. I arrived back from working at 11pm, too late to advise reception & therefore left without accessible onsite parking.

Business Self

6/10

Pleasant

05 Jul 2024

sharyn

Spa and comfy bed, could do with fresh coat of paint and new carpet as there was a burn mark in my room on carpet
Quite room just there for 1 night do ok for that

Leisure Self

8/10

Excellent

24 Mar 2024

Andrew

My vehicle is a large ute and my parking spot right against a tree which made it difficult to keep far enough away from the next car. Need to address this .

Leisure Partner

10/10

Exceptional

16 Feb 2024

Deborah

We had a wonderful stay at the Coachman! Clean, the staff was very hospitable, and the location was perfect!

Leisure Family

8/10

Excellent

13 Feb 2024

maria

A little more maintenance required.

Leisure Friends

10/10

Exceptional

11 Nov 2023

Fretzie

Clean and central to all the shops. Staff also courteous and friendly.

Leisure Partner

8/10

Excellent

02 Nov 2023

mark

Older, well maintained motel style rooms with good features like sink and refrigerator. HVAC system a little too noisy. The staff were welcoming and helpful.

Leisure Partner

8/10

Excellent

30 Sep 2023

Peter

Great property, friendly managers the only down side the mattress was a little too soft for me apart from that fantatstic.

Leisure Partner

10/10

Exceptional

26 Aug 2023

Donald

Great location an easy stroll to the beach shopping hotel and restaurants.

Partner

10/10

Exceptional

15 Jul 2023

Michelle

Our room was basic, but good and clean. Would have been good to have some more milk, coffee and maybe some small breakfast cerals. There were no extra towels in the closet as mentioned in the room booklet. The only major issues were the person that parked so close to my car, i couldnt get into the drivers side and had to climb over the passenger seat, and the other being woken up at 5am by the person next door sitting out the front of the room having a smoke and talking while kids where running around outside. Wasnt the best for my young daughter and i who had a bid days drive ahead of us. Apart from that, it was ok.

Leisure Family

10/10

Exceptional

05 Jul 2023

Brett

Smart TV's in each room but TV's limited by 2.4Ghz. TV unable to stream due to connect issues and stability.

However 5Ghz WiFi on phones and tablets was flawless.

8/10

Excellent

22 May 2023

Michael

Good location

Leisure Partner

10/10

Exceptional

21 May 2023

Sam

It was very clean - fresh ( no smel)
Very friendly and helping stuff
Quiet - we will come again - good value for money

Thank you !

Leisure Partner

10/10

Exceptional

07 May 2023

Vicki

Lovelly room, wonderful staff, very convenient to beach and retail. Very good facilities. Reasonable price. Good value

Leisure Self

10/10

Exceptional

24 Apr 2023

Michelle

Nice an close to shopping center
Easy to walk lovly township

Leisure Partner

8/10

Excellent

17 Apr 2023

Lesley

Everything was good, staff member was super helpful

Leisure Family_with_children

2/10

Poor

10 Apr 2023

Tuck Lye

Would not come back

Leisure

4/10

Poor

08 Apr 2023

Michael

Poor value for money. Mattress and pillows were poor. Only one face wager in bathroom. Paint here and there very ordinary.

Leisure Partner

10/10

Exceptional

05 Apr 2023

Ione

Very clean and comfortable, many amenities, and the proprietors were very helpful.

Leisure Family

8/10

Excellent

23 Mar 2023

Kay

Convenient location, great shower/bathroom, happy host, bed comfortable.

Leisure Family

10/10

Exceptional

16 Feb 2023

Heather

Just a bit tired in the decor and gardens

Leisure Self

10/10

Exceptional

13 Feb 2023

Teresa

Spacious, clean unit, friendly staff. I had very restful stay.

Leisure Family

10/10

Exceptional

07 Feb 2023

Mark

Very quiet spot. In serene residential neighborhood. Yet close to downtown and beach. Great room
Only issue is all pillows not normal fluffy kind but hard like a rice bag

Leisure Family

10/10

Exceptional

06 Feb 2023

Graham

Location to city centre, clean and comfortable bedding

Leisure Partner

10/10

Exceptional

03 Feb 2023

Heidemarie

Pleasant staff and room was clean bed was comfortable bathroom was very good,new,clean,and spacious

Leisure Family

8/10

Excellent

30 Nov 2022

Lisa

Friendly greeting great water pressure on shower loved the makeup remover face washer but didn’t have body face washers all in all great stay Thankyou

Leisure Family

10/10

Exceptional

13 Nov 2022

Christine

It was a great location just a walk to the Main Street would stay there again

Leisure Partner

10/10

Exceptional

10 Nov 2022

Hoshang

Location is great very short walk to the beach and the shopping centre. Staff was very helpful and friendly. I would recommend this motel to all my friends and I would definitely go back .

Leisure Partner

8/10

Excellent

05 Nov 2022

Kristy

It was in a convenient spot the owners were lovely beds were clean but the room needs a little work done there was hole in the curtain needed a paint throughout but other than that it was fine

Leisure Family

10/10

Exceptional

31 Oct 2022

Leanne

Very comfortable

Leisure Partner

10/10

Exceptional

29 Oct 2022

Paula

Close and nearby in a beautiful place

Leisure Partner

8/10

Excellent

05 Oct 2022

Steven

Nice place to stay clean room and friendly service also close to cdb. Also quiet and come again in future

Leisure Family

10/10

Exceptional

27 Sep 2022

Huazhu

An excellent experience with our holiday house. The hotel had everything we didn’t bring. The service was exceptional. The location of the hotels was the central business area. Everything was near, including Coles, Woolworths, a beach,.All the facilities is clean and neat! We definitely will come back !

Leisure Family_with_children

10/10

Exceptional

16 Aug 2022

Maxima

The property is close walking distance to the water and to restaurants and located in a quite area.
The office staff/manager was very friendly and accomodating.

Leisure Friends

8/10

Excellent

26 Jun 2022

Karen

Great location 🙂
Our room was clean and very comfortable.
Staff were friendly & courteous

Leisure Family

4/10

Poor

02 May 2022

Peter

Room not cleaned properly, spa not working and mouldy tiles. Won’t be going back.

Leisure Partner

10/10

Exceptional

10 Apr 2022

Joanne

We enjoyed ourselves throughly, you have everything a person could need. Excellent staff. So friendly , we didn’t want to leave, it was the most relaxing and enjoyable holiday place i have ever been in, i cant wait to return, thank you so much guys. You are in the right jobs. The atmosphere is family fun

Leisure Family

2/10

Poor

03 Apr 2022

John

owner up graded us to fit us in as they double booked us then placed us in the worst room we have stayed in years., with a bad luck attitude to us

Leisure Partner

10/10

Exceptional

23 Mar 2022

Juanita

Spacious, airy room, nice spa and wet area tidy and clean. Pool and bbq area clean and neat although could do wirh some updated banana lounges. Quiet and comfortable and safe. Easy access town and beach

Leisure Friends

4/10

Poor

31 Jan 2022

Lauren

Not worth what we paid at all.

To be honest the facilities were pretty horrible. Our room had cobwebs all over it, spiders in the corners. The best part was probably the shower pressure. The facilities outside were even worse. Rusting outdoor settings with sharp edges not child friendly. Pool water dirty and heaps of leaves and junk on the bottom. Lounge chairs were all dirty and covered in spiders and cobwebs. For the end of summer I expected this place to be clean and up to date but it looked unsafe, old and tired. Very unloved. Bedding was very lumpy and old too. Sorry, I wish I could give it more but shower pressure and location was the best part of this trip,

Friends_and_family Family

10/10

Exceptional

26 Jan 2022

Nicole

Friendly professional service.
Room was clean and everything you need.
Area safe and family friendly.
Close to beach and restaurants.
Would recommend!

Leisure Family_with_children

4/10

Poor

11 Jan 2022

Connie

Soooo disappointed at this accomodation.
I’ve stayed here many years ago (the 90s) and nothing much had changed it been updated.
The outdoor areas are messy and dirty, Untired and over grown. A good power wash and a
Gardener would definitely be recommended
The indoor areas are tidy but extremely tired, run down and in need of replacement.
Beds were not commercial grade, doonas were dirty, walls also dirty. In need of a paint to say the least. Very over priced for what we got.

Leisure Family

6/10

Pleasant

11 Jan 2022

Vanessa

The location is amazing! One street away from Cowes main beach and Jetty. Down the road from Thompson Ave and the main strip of shops.
There were a few cobwebs in the room but otherwise they were clean.
The main negative I would have is that the walls are thin and we had some loud neighbours for one night. Saying that I would stay again!

Leisure Partner

6/10

Pleasant

09 Jan 2022

Mathew

I’ll be honest… I was a little let down with my stay at the coachman. 😢

At best, and even with the spa bath in the room it was $150 room with a $300 price tag ( booked through lm.com - should have been cheaper)!!!

I can’t really complain about anything else too much because everything else was what you would typically find in a hotel and it all worked as it should.

I think the decor was probably a little out dated and some minor upgrades/maintenance in the bathroom would suit them well.

I think if I had paid $150 for the room instead of $300… I would have been smiles and a big thumbs up all round but I paid the higher price so hence I’m a little let down 😢😢😢

Leisure Partner

6/10

Pleasant

31 Dec 2021

Sunish

it good enough for the rent paid. that includes every part of the stay.

Leisure Family_with_children

8/10

Excellent

18 Dec 2021

Elise

Excellent customer service. Lovely pool. Close to everything. Nice and quiet. Would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2021

Thi Thu Thuy

The room was very clean, staff were friendly and helpful.

Leisure Family

10/10

Exceptional

06 Dec 2021

Liza

Was lovely and quiet very romantic 5💖 5⭐.
The only thing was there was no daily house keeping as specified. We would have liked new towel.

Business_and_leisure Partner

8/10

Excellent

02 Nov 2021

Donna

Great location, easy walk to shops and restaurants. Updated bathroom, kitchen tidy and bed comfortable.

Leisure Partner

10/10

Exceptional

17 May 2021

Verified traveler

Excellent service

Leisure Family_with_children

8/10

Excellent

02 May 2021

Verified traveler

Extremely well priced. Lighting in the room could to be improved as it's very dingy. A detailed clean of walls and vents would give the place a lift too, but overall to value and proximity to everything was fantastic!

Leisure Family

6/10

Pleasant

26 Apr 2021

Verified traveler

We had booked a Studio Spa Room but found it very small and the shower was in the spa which was very dangerous to climb in and out when i'm only 4'11\" tall. There was no water pressure to even get you wet. Location was very good and could walk to shops, restaurants,beach etc. but wouldn't stay there again

Leisure Partner

10/10

Exceptional

18 Apr 2021

Verified traveler

Great location, walking distance to Main Street shops and cafe’s. A easy stroll to the beach.

Leisure Family_with_children

8/10

Excellent

23 Mar 2021

Verified traveler

Good - the rooms are older and could do with a bit of updating but were clean and serviceable. Phillip Island was just great, sad the best fish and chip shop burned down but with the community will rebuild. Good break.

Friends_and_family Friends

4/10

Poor

08 Mar 2021

Verified traveler

The couple who run it are nice but the grounds and building are very old and run down. Needs renovation. No outdoor hot tub. Pool solar heating not on. Lots of broken lights, rotten sleepers along garden edges. Inside taps are at least 1980’s. Tiles are cracked, grout is dirty. Bed was good with hotel quality sheets.

Leisure Self

10/10

Exceptional

28 Feb 2021

Verified traveler

Great location. Pool and spa available. Comfortable stay.

Leisure Partner

8/10

Excellent

28 Feb 2021

Verified traveler

The Coachman is in a great location very close to everything, just a walk away from th beach and the main shopping strip. The staff were very friendly and helpful during our stay. The 2 bedroom unit was spacious for our family of 5, however the only thing that would have made it perfect if it was cleaner, the wall need a good clean and the couch had many stains on it, with a bit more attention to detail when cleaning this accommodation would be much better.

Leisure Family_with_children

8/10

Excellent

27 Feb 2021

Verified traveler

Neat and clean. Parked my car in front of my room.

Leisure Partner

8/10

Excellent

04 Feb 2021

Verified traveler

Very handy to shops, walking distance to waterfront

Leisure Family

8/10

Excellent

24 Jan 2021

Mel

Great location, walking distance to beach and restaurants.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2021

Blake

Enjoyable stay at Coachman

Pleasantly surprised about the recent stay at this motel. The location is very close to the main shopping area.
The units have brick walls, which nicely limits the noise from other units. The unit itself had a small separate room with 2 beds for the kids. Room came with a microwave and small fridge, all you need for a short stay. As there is only a small number of units on site, using the pool was never busy. Will likely stay here again in the future.

Friends_and_family Family

10/10

Exceptional

17 Jan 2021

Deborah

How close it is the beach and shops. Very accessible.

Leisure Family

8/10

Excellent

16 Jan 2021

Verified traveler

Location is great. Nice and quiet. Owners and staff are very friendly, helpful and responsive - it was a pleasure dealing with them. The room is good, but could do with a bit of an update. Having a pool was good but our kids found it to be a bit cold as it was only solar heated. Would stay here again.

Leisure Family_with_children

8/10

Excellent

07 Jan 2021

Verified traveler

This property is in an excellent location at a short walk to beach and shops. The twin room was spacious - there was a queen bed with single bed nearby, very convenient for our family. There was enough linen for the room. The bathroom was fresh and clean. Kitchen had ample supplies and cooking facilities. It was great having a back door to this room exiting to the shared outdoor walkway leading to the pool. Staff were very friendly and made sure we had everything we needed. Hardly any noise from the street at night.
Our only qualm was that smoking was permitted directly outside all rooms which meant that smoke wafted into our room from next door, although we have encountered this issue elsewhere in Cowes at other properties.

Leisure Family

8/10

Excellent

13 Dec 2020

Verified traveler

We loved the pool! Staff was really friendly. Great location!

6/10

Pleasant

07 Dec 2020

Verified traveler

Room 18 needs a makeover. The bathroom floor covering is quite stained. A shower over the spa is less than desirable from a safety point of view. A repaint (in brighter colours) is really wanting. The bed was comfortable and a lighter-weight doona was available and was used as the one on the bed was of winter weight and quite heavy.

Leisure Partner

8/10

Excellent

23 Jun 2020

Woody

Great place to stay, close to the main strip and restaurants.

Business Friends

10/10

Exceptional

12 Feb 2020

Sharon

Great stay comfortable room and bed close to e erything

Friends_and_family Family

8/10

Excellent

16 Jan 2020

Verified traveler

The rooms are plain and simply furnished but comfortable.

Friends_and_family Family

8/10

Excellent

02 Jan 2020

Verified traveler

Location is great - easy walk to beach and local shops/restaurants. Rooms could use a little touch up here and there but otherwise fine. Owners should really invest in providing new crockery particularly pans as ours was definitely in need of replacement.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2019

Verified traveler

My reason to rate this motel 10/10
Very friedly and welcoming staff
They allowered us to invite guest's on xmas day for bbq normally most hotels/motels won't allow this.
Very clean spa room.

Leisure Family_with_children

10/10

Exceptional

20 Nov 2019

Verified traveler

Checked into the family spa room...the place is great...location, staff and room

Leisure Family

10/10

Exceptional

17 Nov 2019

Verified traveler

Very nice, walking distance to the beach and shops.

Friends_and_family Partner

8/10

Excellent

09 Nov 2019

Verified traveler

I liked the quality and comfort of the bed mattress. Hot water was a little slow to come on. Stayed in two bedroom unit which had anple room for three adults

Leisure

8/10

Excellent

07 Nov 2019

Sophia

the staff was nice and friendly. the room is clean, warm, easy to use. there is a suppermarket 300 meters beside street. bars, cafes, resteruant......
the best thing is closer to watch penguin parade.😁👍

Leisure Friends

10/10

Exceptional

12 Oct 2019

GM

Excellent location, close to all amenities and friendly staff

Leisure Family_with_children

6/10

Pleasant

06 Oct 2019

Johnny

Property is a bit old and needs some tender loving care. The tap was dripping all night, fridge was making a lot of noise and the front window slide couldn't be locked.

Leisure Family

8/10

Excellent

05 Oct 2019

Verified traveler

A great place that had everything we needed to stay for a night. The staff were very polite and helpful. Would stay again.

Leisure

4/10

Poor

04 Oct 2019

Verified traveler

Reasonably priced but when my children wanted to swim in the pool the staff refused to open it for them they should not advertise amenities if they are not in use

Leisure Family