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North Pier Hotel

Phillip Island - VIC · Australia

The EsplanadeView location

7.8/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort7.4/107.4
Condition7.2/107.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About North Pier Hotel

Situated in the central township of Cowes, this beachfront hotel is located directly opposite the north-facing Cowes Beach on Phillip Island. The property offers a relaxed setting with an on-site bistro and bar that serves pub classics and is open daily for lunch and dinner.

Guests have access to an outdoor swimming pool, barbecue facilities, and complimentary Wi-Fi and parking. Accommodation choices are varied, ranging from budget rooms and shared dormitories to family rooms and suites, many of which feature bay views. All rooms are equipped with air-conditioning and tea and coffee-making facilities.

The hotel is a two-minute walk from both Cowes Beach and the Phillip Island Ferry Dock, at a distance of 200 metres.

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A stay at North Pier Hotel places you in the heart of Cowes, steps from Phillip Island Coastal Reserve and Cowes Beach. This beach hotel is 0.1 mi (0.2 km) from Silverleaves Beach and 0.5 mi (0.7 km) from Phillip Island Leisure Centre.

Make yourself at home in one of the 62 guestrooms. Digital television is provided for your entertainment. Featured amenities include express check-out and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Childcare
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

On bay No rollaway/extra beds available No cribs (infant beds) available No elevators By ocean Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 18 Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Contactless check-out is available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 18 and up.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Phillip Island Coastal Reserve 0.1 km / 0.1 mi
Cowes Beach 0.1 km / 0.1 mi
Phillip Island Ferry Dock 0.2 km / 0.1 mi
Silverleaves Beach 0.3 km / 0.2 mi
Phillip Island Leisure Centre 0.7 km / 0.5 mi
Phillip Island Wildlife Park 2.7 km / 1.7 mi
Rhyll Wetlands 4.4 km / 2.7 mi
Koala Conservation Reserve 5.5 km / 3.4 mi
A Maze'N Things 6.2 km / 3.8 mi
Ventnor Beach 6.4 km / 4 mi
Phillip Island Grand Prix Circuit 7.2 km / 4.5 mi
YCW Beach 7.8 km / 4.8 mi
Smiths Beach 7.9 km / 4.9 mi
Ventnor Bushland Reserve 8.2 km / 5.1 mi
Surf Beach 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Terrace
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Outdoor freshwater pool: 1
Show 6 more facilities & services
  • Children playgroundExtra charge
  • TV lounge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Billiards
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room FOUR BEDROOMSRoom • FOUR BEDROOMSROO.B4

    Photos are not available for this room type.

    North Pier Hotel

    Room FOUR BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    FOUR BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUNK BEDTWIN • BUNK BEDTWN.BK

    Photos are not available for this room type.

    North Pier Hotel

    TWIN BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    North Pier Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    North Pier Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    North Pier Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN OCEAN VIEW TWO QUEEN BEDSTWIN • OCEAN VIEW TWO QUEEN BEDSTWN.2Q-OV

    Photos are not available for this room type.

    North Pier Hotel

    TWIN OCEAN VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    OCEAN VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GUEST ROOMSUITE • GUEST ROOMSUI.GR

    Photos are not available for this room type.

    North Pier Hotel

    SUITE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    North Pier Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    North Pier Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDS POOL VIEWTWIN • TWO QUEEN BEDS POOL VIEWTWN.2Q-VP

    Photos are not available for this room type.

    North Pier Hotel

    TWIN TWO QUEEN BEDS POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    North Pier Hotel

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDROOMSRoom • THREE BEDROOMSROO.B3

    Photos are not available for this room type.

    North Pier Hotel

    Room THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BAY VIEWSINGLE • BAY VIEWSGL.BV

    Photos are not available for this room type.

    North Pier Hotel

    SINGLE BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    North Pier Hotel

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    North Pier Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BAY VIEWRoom • BAY VIEWROO.BV

    Photos are not available for this room type.

    North Pier Hotel

    Room BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BAY VIEWSUITE • BAY VIEWSUI.BV

    Photos are not available for this room type.

    North Pier Hotel

    SUITE BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BAY VIEWDOUBLE • BAY VIEWDBL.BV

    Photos are not available for this room type.

    North Pier Hotel

    DOUBLE BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    North Pier Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BAY VIEWAPARTMENT • BAY VIEWAPT.BV

    Photos are not available for this room type.

    North Pier Hotel

    APARTMENT BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    North Pier Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    North Pier Hotel

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BAY VIEWQUADRUPLE • BAY VIEWQUA.BV

    Photos are not available for this room type.

    North Pier Hotel

    QUADRUPLE BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM ECONOMYFAMILY ROOM • ECONOMYFAM.EY

    Photos are not available for this room type.

    North Pier Hotel

    FAMILY ROOM ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    North Pier Hotel

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM BAY VIEWFAMILY ROOM • BAY VIEWFAM.BV

    Photos are not available for this room type.

    North Pier Hotel

    FAMILY ROOM BAY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BAY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about North Pier Hotel

7.8
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
7.4 /10
Condition
7.2 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Karen
Everything was of a good condition. It could do with a lick of paint, just to perk it up a bit. I did like the opportunity of upgrading my room, and I’m very glad I did.
10/10
Exceptional
15 Jul 2026
Leanne
Fabulous place to stay. Ocean view room. Great location. Close to shops
Partner
8/10
Excellent
15 Jul 2026
DARREN
Everything was good
Partner
6/10
Pleasant
10 Jul 2026
Yuan
The location is great, but the room really needs an upgrade to match the price. Especially, please check the curtain's size, which could not properly cover the window.
Family_with_children
10/10
Exceptional
09 Jul 2026
Chrissy
lovely view and great location and friendly staff
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
dewi
This is already second time we stay at this hotel.i like stay here cause the place close with the store and restaurant.
Family_with_children
10/10
Exceptional
21 Jun 2026
Rebecca
.
Partner
10/10
Exceptional
12 Jun 2026
Bevan
They can definitely up their game as far as room cleaning goes and probably invest in better bathroom fans
Family_with_children
10/10
Exceptional
10 Jun 2026
Jeremy
The view and room and staff were wonderful . Beds were nice ☺️🙏
Partner
8/10
Excellent
08 Jun 2026
Francis
The staff was mighty helpful with my late night check-in. Instructions were easy to follow. Amenities were great and sufficient. The only part I would comment on is the sound proofing of the accomodation. You can hear your neighbours and guests on top easily. Also if the property would attend to leaky and dripping taps.
Business
10/10
Exceptional
26 May 2026
Jeev
good
10/10
Exceptional
26 May 2026
Robert
Friendly staff, restaurant very good
Family
10/10
Exceptional
21 May 2026
Kylie
Amazing location. Very close to shops and beach.
Staff are very friendly and helpful.
Family_with_children
8/10
Excellent
16 May 2026
Skaiste
Great location, convenient to anything you need and a wonderful spacious room.
Bathroom a little worn with slight musty smell but clean with everything you need.
Staff were friendly.
Definitely will stay again
Family
8/10
Excellent
03 May 2026
ian
Very happy with my stay
Self
10/10
Exceptional
02 May 2026
Jeffrey
Room clean staff very friendly bar good service parking great
Partner
10/10
Exceptional
01 May 2026
Clare
Perfect position
Family_with_children
6/10
Pleasant
27 Apr 2026
Steven
Rooms but out dated and bath rooms
Friends_and_family Friends
10/10
Exceptional
21 Apr 2026
Steve
Clean comfortable bed. Good internet. Close to everything.
No smart tv.
Partner
10/10
Exceptional
21 Apr 2026
Swapnil
Na
Family_with_children
6/10
Pleasant
18 Apr 2026
SOPHIA
Good 👍
10/10
Exceptional
18 Apr 2026
Katie
Great location, close to the beach and had a great pub/restaurant attached to the property.
Partner
10/10
Exceptional
18 Apr 2026
Mahesh
Satisfied with everything
6/10
Pleasant
17 Apr 2026
Ross
Carpet was Stained and light over hand basin broken, trivial but because the basin is outside the bathroom and in the main room the other lights needed to be on disturbing other guest.

Ply area is great in the main hotel but no drinks allowed and no adult seating provided for parents to supervise their young children.
Partner
10/10
Exceptional
15 Apr 2026
Jitender pal
Yes
Family_with_children
10/10
Exceptional
10 Apr 2026
carly
Great location. Great staff
Family_with_children
6/10
Pleasant
09 Apr 2026
Kym
Great location however we hardly got any sleep as the noise from the people in the rooms next to us we were able to hear clearly. The walls were not well insulated. I probably wouldn’t stay here again for that reason. The bathrooms are dated could do with an upgrade
Family_with_children
8/10
Excellent
08 Apr 2026
Nicole
Q
4/10
Poor
08 Apr 2026
Pankaj
Property was average, location was good, staff was terrible , The lady was at reception was rude, not helpful, no amenities was in the room, when we ask her she was answered we don't provide any amenities in the room.
Family_with_children
2/10
Poor
06 Apr 2026
Hideki
Too noisy
Friends_and_family Family
2/10
Poor
05 Apr 2026
SUMMIT
Aircon was not working in a hot day. We had to sleep by keeping doors open and we were on ground floor which was massive safety risk.
8/10
Excellent
05 Apr 2026
Ahmad
Good location
Family_with_children
8/10
Excellent
25 Mar 2026
Steve
Steak I had for dinner was perfect
New TV’s need to be better set up
Self
10/10
Exceptional
15 Mar 2026
Michael
The hotel was great
Partner
6/10
Pleasant
07 Mar 2026
TOBY
We had a ground room with no kitchen or balcony. It was a bit noisy with people outside an stomping on the floor above. Bed was comfortable. 👍
Ps it would have been nice to have hot chocolate as an option for a hot drink but there was only tea and instant coffee.
6/10
Pleasant
01 Mar 2026
Elizabeth
There was coffe spills in the carpet and on the verandah that were sticky when we arrived
Partner
10/10
Exceptional
16 Feb 2026
Olivia
Great location
10/10
Exceptional
13 Feb 2026
Lisa
Great location close to main street full of restaurants cafes etc. Room was very clean and spacious, super comfy bed. Given the size of the hotel, the rooms were also soundproofed so very quiet. Check in was quick with convenient pre checkin registration. The only downside was the WiFi unstable but that won't stop us from staying here again. It's fab
Friends_and_family Friends
6/10
Pleasant
02 Feb 2026
Christie
Hand soap was filled with water, the noise levels from patrons staying there was out of control!
8/10
Excellent
27 Jan 2026
Dalia
Room was clean, lady at the front desk was absolutely lovely and helpful when our key card wasn’t working. Will definitely be back !
Family
10/10
Exceptional
21 Jan 2026
Maureen B
Room is nice, clean and view is good but a smaller window than expecting. Good location and helpful front desk.
Partner
10/10
Exceptional
19 Jan 2026
Warren
👍👍👍
Friends_and_family Family
8/10
Excellent
18 Jan 2026
Jessica
Clean room with comfortable bed. Shared balcony and we had neighbours who smoked. There was no designated parking spot for us which meant we had to park up the hill.
Leisure Family
8/10
Excellent
15 Jan 2026
Angela
Check in was easy. Unfortunately our room wasn't clean yet and had to wait a while but reception lady was lovely and gave me vouchers for the restaurant/bar. Great views and great pool area. Restaurant good and playroom good 👍
Friends_and_family Family
10/10
Exceptional
15 Jan 2026
Pavlo
Good location and affordable price. Good beaches for kids
8/10
Excellent
14 Jan 2026
Toni
Friendly staff , nice ocean views .
Friends_and_family Family
10/10
Exceptional
13 Jan 2026
Johnathon
Clean and centrally located.
Leisure Family_with_children
10/10
Exceptional
12 Jan 2026
Marcela
All was great
Leisure
2/10
Poor
10 Jan 2026
Louise
Avoid if you want sleep.
The noise at North Pier Hotel is unbearable. Loud music, pub noise and people well into the night, plus early morning disturbances.
The room shared a wall with the pub and had virtually no soundproofing, making sleep impossible.
Location is good, but it’s completely overshadowed by the constant noise.
Would not stay again.
Leisure Family_with_children
8/10
Excellent
08 Jan 2026
Brad
Great location. The only reason I didn’t give 5 stars was due to cleanliness
Leisure Family
8/10
Excellent
07 Jan 2026
Jessica
Great location. Pool and sitting area was great to have access to.
Leisure
6/10
Pleasant
01 Jan 2026
ashlee
The staff were amazing, friendly and helpful. Upon checking in I noticed some things had not been cleaned properly, nothing major. But other then that, the stay was as expected.
Leisure Family_with_children
6/10
Pleasant
29 Dec 2025
Riana
View was great. Beds were fine. But the cleanliness of the room was questionable to say the least. No one has cleaned under the bed in at least a year. There was a dead fly on the floor when we came in and all the decorative cushions were stained. Not small stains either. I doubt the floor got anything more than a quick sweep between guests. No one came to clean the room while we were there either.

Location is great though, but they really need to get on top of cleaning or that place won't last
Friends_and_family Family
8/10
Excellent
25 Dec 2025
Yuan
good location, clean room, friendly staff.
Leisure Family
6/10
Pleasant
18 Dec 2025
Kia Hui
Room is generally small and facilities such as bed and chair in-room needed to be upgraded for guest convenience !
Friends_and_family Family
4/10
Poor
09 Dec 2025
Amanda
We were advised by email after we booked that there would be resurfacing works to the car park so parking would be on street parking only. Upon arrival, the street was so full, we had to carry our luggage a fair distance.
The following morning at 7am, myself and my young daughter were woken by excessive vibration and the sounds of chains dragging through the brick wall. Our hearts were pounding, and my daughter was petrified.
The noise continued consistantly throughout the morning to the point we could not hear eachother speak without shouting.
The asphalt workers congregated outside our room window with their machinery running while they bantered amongst eachother. It was so bad i was forced to confront the group of workman to keep the noise down.
Upon checkout, I conveyed our experience and was offered a forced and scripted apology with the added comment that the work had to happen and my experience would be passed onto the manager.
A terrible way to remember our first famiky vaccination in over 4 years
Leisure Family
10/10
Exceptional
30 Nov 2025
Santosh
Everything was fantastic. Curtains on the window would be handy😀😀
6/10
Pleasant
23 Nov 2025
Chris
An old place. did what it said on the packet!
Leisure Family
10/10
Exceptional
20 Nov 2025
Lynne
The north pier is so accessible and safe for everyone. Staff are always friendly
Leisure Family
8/10
Excellent
19 Nov 2025
Paul
We had a good stay, location and parking was great. The room was clean but probably needs a refresh/repaint modernising the room for the price paid to stay.

Access to the rooms was more difficult without an elevator and only steps. The tv needs upgrading as it was not streaming capable. Lastly the suppled tea cups need replacing with something that actually lets you drink more then one sip! Overall happy but some constructive feedback!
Leisure Family
10/10
Exceptional
14 Nov 2025
Jeremy
Excellent service
10/10
Exceptional
08 Nov 2025
Yoram
The room was beautiful and clean and nice view to the beach
Leisure Family
4/10
Poor
08 Nov 2025
Chris
The room was very basic and quite outdated. The TV was small, wall-mounted, and not a smart TV, which made entertainment options limited. Unfortunately, staff from the pub next door often gathered outside our door for their smoke breaks, which wasn’t ideal.

On a positive note, the shower had great water pressure, though it was over a bath with a shower curtain — not my preference. Overall, the place is in desperate need of a revamp to bring it up to modern standards.
Partner
8/10
Excellent
08 Nov 2025
Sharon
Not bad but rooms older than expected- well located
Leisure Family
6/10
Pleasant
29 Oct 2025
Anthony
Nice but for the price need to step up. Nice though
Business Partner
8/10
Excellent
25 Oct 2025
Chloe
Overall comfortable stay for a short trip. Could do with a bit of patchwork for those wear and tears..
Friends_and_family Family
8/10
Excellent
23 Oct 2025
Kelvin
All good
Self
8/10
Excellent
21 Oct 2025
andrew
Lovely room but people in the street were noisy
Friends_and_family Family
8/10
Excellent
20 Oct 2025
Anthony
Nice place
Business Friends
10/10
Exceptional
10 Oct 2025
Michelle
It was ok
Partner
8/10
Excellent
21 Sep 2025
Suzie
The property inside was clean and tidy. It was a little bit on the older side and the carpets were a little bit unkempt. The old spiders webs on the outside of the building were an indication of its age. But it was a central and convenient place to stay after watching the penguins.
Leisure Family
8/10
Excellent
21 Sep 2025
Nadia
Always a good value , clean and reliable property in good location
Leisure
8/10
Excellent
20 Sep 2025
Angela

Clean and comfortable bed.

Comfortable bed in compact room.
Ground floor 'patio' a concrete path with no furniture. Expensive for room facility.
Partner
8/10
Excellent
14 Sep 2025
Wendy
Great locstion
Leisure Family
10/10
Exceptional
28 Aug 2025
Angela
My sister and I stayed one night in a twin bed room. We ordered a balcony room overlooking the bay, it was lovely to sit out with a relaxing drink. Although we were on the 2nd floor and no lift only stairs, so dragging luggage up was a challenge as was getting it down the stairs. Rooms were spacious and beds comfortable bathroom was huge and we could both fit in front of the mirror with loads of space, would recommend staying here again
Leisure Family
10/10
Exceptional
27 Aug 2025
Steven
Great stay. Very convenient place for travel and catch up with friends.
Having the bistro on the same site was great, with very nice meals and comfort.
Friends_and_family Friends
10/10
Exceptional
18 Aug 2025
Jing
Very spacious, seems to be newly renovated, fully functional, good experience.
Leisure Partner
8/10
Excellent
27 Jul 2025
Raenelle
Great space for large family.
Leisure Family
8/10
Excellent
27 Jul 2025
Cinzia
I had a lovely stay. The room was simple and comfortable.
Leisure Friends
10/10
Exceptional
23 Jul 2025
Thanh
Beautiful view - spacious room and friendly staffs - love to come back
Leisure Family
8/10
Excellent
22 Jul 2025
Marilou
Easy accesss to everything
Leisure Friends
8/10
Excellent
22 Jul 2025
Anne
Need rails in the bath.
Leisure Family
10/10
Exceptional
21 Jul 2025
chiara
Z
Leisure Friends
8/10
Excellent
14 Jul 2025
Pamela
The bay room views are wonderful. The rooms were spacious, although the bathrooms are curious with an added changing area without seating or a place to hang clothes/robes. The walls are thin, however, and noise carried between rooms easily.
Leisure Family
6/10
Pleasant
13 Jul 2025
Adele
Room was clean. TV didn’t work properly had to retune it ourselves, barely any channels and no access or way to watch Netflix or any other streaming services. Room was above the smoking area which was loud and smelt disgusting not great for asthmatics to walk past and have the smell wafting not the room.
Leisure Friends
8/10
Excellent
13 Jul 2025
Leanne

Lovely and Comfortable

Lovely comfortable stay. Location is fabulous. Walk to the beach and dhops
Partner
10/10
Exceptional
05 Jul 2025
Emiliya
Loved the beautiful views, clean room
10/10
Exceptional
26 Jun 2025
steve
I liked it.
Leisure Partner
6/10
Pleasant
24 Jun 2025
Stephen
It was a budget room 404 with a shower over a bath. You had to step over the bath to shower without a rail to hang onto. Then you showered on a rather slippery floor. Lastly, getting out means lifting one leg high to step over the side. All your weight is on the other foot, with nothing to hang onto and there is only a slippery wet surface supporting all your weight.
Leisure Partner
8/10
Excellent
22 Jun 2025
Clarence
close to the beach , quiet
Leisure Partner
6/10
Pleasant
22 Jun 2025
Lucy
Not bad for a budget stay- a bit noisy as - pub is part of the complex and the walls are paper thin- but the location and pricing are great
Leisure Family
8/10
Excellent
22 Jun 2025
Wendy

Good value, comfortable stay.

Convenient, comfortable place for overnight stay when working in area. Good price. Shower over bath is only negative.
Business
10/10
Exceptional
15 Jun 2025
Simon
Close to the beach and the centre of town.
Leisure Partner
10/10
Exceptional
14 Jun 2025
Marilyn
Great room with beautiful views of the water, able to walk through to the Hotel for drinks and meals, excellent position with an easy walk into the town. We have stayed there before and again we were very happy to have stayed there again - highly recommend this hotel.
Leisure Partner
6/10
Pleasant
09 Jun 2025
PRASANT
1st hotel where I have lived with no phone in room or any services if you need to get in touch with the hotel staff or reception. Room with only blinds , no day light curtains ... So technically either U have blinds on in day time or no privacy at all .
Leisure Family
8/10
Excellent
08 Jun 2025
Alexander
Our room had two queen beds. Everything was clean and the heater was on as we arrived.
Although the room was simple it had everything we needed for our stay.
The only downside is how loud the music and people are from the pub.
Leisure Family_with_children
8/10
Excellent
08 Jun 2025
Wai Keet
It was ok nice hotel with a stunning sea view. Location was good easy parking within the hotel area.

The hotel got no lift, if you have big luggages and being arrange to stay in the upper floor congrats you just won yourself some free basic shaolin kung fu training.

Pray hard you got no rude hotets room neighbors, the soundproof was bad and we have 2 nights with some rude user next to our room keep banging their doors every 10 or 15mins when they are in the room.

** please take note that the hotel to Penguin Parade is between 15 to 20 mins drive.

However, beside the above we enjoyed our stay there and if we are going back again we will consider staying there again..
Friends_and_family Family
6/10
Pleasant
01 Jun 2025
Alan
Position good
Leisure
6/10
Pleasant
23 May 2025
cathy
Expecting better
Friends_and_family Family
8/10
Excellent
19 May 2025
Merv
Location on foreshore was ideal for exploring local area. The room was a described and the bed really comfortable also. The shower pressure and warmth was fantastic also.

The only downside was there a full on dance party/event going on in close proxity to our room that weekend. It was intense up to 12:30 with little soundproofing. We didn't complain and these things happen, not doubt it affected many others staying there too. However the room and facilities where as described, and once it quieted down we had a great rest
Leisure Family

Location & surroundings

North Pier Hotel
The Esplanade, Philipp Island, Australia

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North Pier Hotel

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