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Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

Buffalo - NY · United States

1288 Sheridan DriveView location

6.4/10Good1,000 Reviews
Cleanliness6.6/106.6
Service7.2/107.2
Comfort6.4/106.4
Condition6.0/106.0
Location8.0/108.0
Neighborhood6.6/106.6
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

The Super 8 Kenmore, conveniently located off I-90 at Exit 53 on 1288 Sheridan Drive, provides easy access to Buffalo State College, the University of Buffalo, and downtown Buffalo, all within a 15-minute drive. Niagara Falls is less than 20 minutes away.

Enjoy free high-speed internet access, local calls, a light breakfast, and parking for cars, buses, RVs, and trucks. All rooms feature hairdryers, coffee makers, and cable TV, including HBO, CNN, ESPN, and the Cartoon Network. Our 24-hour front desk offers complimentary coffee in the lobby.

Six restaurants are within walking distance. Guests must be 21 years of age and present photo ID at check-in. Planning a trip to the Buffalo/Niagara Falls area? Stay with us!

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With a stay at Super 8 by Wyndham Kenmore/Buffalo/Niagara Falls Area in Buffalo, you'll be within a 15-minute drive of University At Buffalo - North Campus and KeyBank Center. This hotel is 13.1 mi (21 km) from Niagara Falls State Park and 14.9 mi (23.9 km) from Clifton Hill.

Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Erie Canal 4.9 km / 3 mi
Riviera Theatre and Performing Arts Center 5.2 km / 3.2 mi
Buffalo State University 5.8 km / 3.6 mi
Delaware Park 6.3 km / 3.9 mi
Boulevard Place 6.3 km / 3.9 mi
Buffalo AKG Art Museum 6.4 km / 4 mi
Buffalo History Museum 6.4 km / 4 mi
Buffalo Zoo 6.8 km / 4.2 mi
Forest Lawn Cemetery & Crematory 8.1 km / 5 mi
Canisius College 8.5 km / 5.3 mi
D'Youville College 9.3 km / 5.8 mi
Daemen College 9.3 km / 5.8 mi
Kleinhans Music Hall 9.6 km / 6 mi
Northtown Center at Amherst 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Air conditioning in public areas
Show 9 more facilities & services
  • Lift accessExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Meeting room
  • Fax
  • Breakfast
  • Continental breakfast
  • Early Check-inExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 30 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable2 photos

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    DOUBLE WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Bathroom: 1
    • TV
    • Ironing set
    • Housekeeping
    • Desk
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Satellite TV
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 19 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • TV

    Facilities with extra charge

    • Toiletries
    • Satellite TV
    • Tea and coffee making facilities
    • Hairdryer
    • Wi-fi
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 37 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable2 photos

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    SUITE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Satellite TV
    • TV
    • Living room
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 30 m²ROO.NM
    Room NON SMOKINGPhoto unavailable2 photos

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Satellite TV
    • Wheelchair-accessible
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

6.4
Good
1,000 Reviews
Cleanliness
6.6 /10
Service
7.2 /10
Comfort
6.4 /10
Condition
6.0 /10
Location
8.0 /10
Neighborhood
6.6 /10
Amenities
6.2 /10
100 reviews shown
4/10
Poor
18 May 2025
Ming h

Not good

The room was tiny, and not so clean, it smells, you can hear the noise from the next room, also when train pass by. But the key dissatisfied me was the shower area the controller was broken, it was very hard to get right temperature to shower. How can the management team not to fix it , below is the pic
Friends_and_family Family
2/10
Poor
04 May 2025
Gwen
DO NOT STAY HERE! We stayed here for an hour and left immediately after we saw how dirty our room was. We found holes and hair in bedding linens, stains/crumbs all over the carpet. Stains all over the walls and one of the lamps did not work. They refused a refund because we only stayed an hour and are only giving me $50 deposit back. They didn’t seem surprised by the pictures I took of the room. The website pictures are very deceiving for what you’re actually getting!!
Leisure Partner
2/10
Poor
28 Apr 2025
Anthony
Expedia booked the wrong day. The Hotel charged me seperate and said Expedia would refund me . My room had cigar wrappers on the floor ...had no smoke or fire protection and was incredibly smelly and loud . When asked for a refund for the day (i paid for insurance ) expedia gave that responsibility to the property owners who kindly enough declined to refund me for the day i never asked for or stayed for .
Business_and_leisure Self
10/10
Exceptional
20 Apr 2025
carol
The hospitality was great we had no problems nice and quiet breakfast was good
Leisure
4/10
Poor
09 Apr 2025
Daniel

Spend an extra 50 bucks and go somewhere else

Would not stay here again. Not dirty but definitely run down
Friends_and_family Family
2/10
Poor
25 Mar 2025
Verified traveler

Hotel for Hookups

My family was in town for a concert and just needed a place to shower and sleep. Which was horrible. Heat didn’t work in any of our 3 rooms. Rooms were visibly dirty
Friends_and_family Friends
2/10
Poor
20 Jan 2025
Liberato

Trash can hotel

Absolutely the worst hotel i ever been to. The nastiest dirtiest place i have ever seen. They dont clean anything the pillows and blankets are filthy i covered the pillow and slept in my jacket. No smoke alarms, no toilet seat lid there was food left in the refrigerator so long it was black. The heat in our first room didnt have heat in January in buffalo....and we ended up giving one of the cockroches a name i took pictures. This place is a trash can they shouldn't be allowed to be in business for health and safety reasons. Avoid at all costs
Business
2/10
Poor
09 Jan 2025
Regina
I did not like the fact that they advertise as pet friendly but they didn't want my cats there. They also treat you differently when you book through a 3rd party such as Expedia, because I booked through Expedia they made me wait a little longer for my deposit. And it smells horrible in the room., there was a woman in the lobby continuously coughing it was quite a few of disheveled and undesirable folks residing ther.
Leisure Pet
2/10
Poor
30 Dec 2024
Alex
We were in room 202 and the chair was broken, the shower curtain fell several times on its own, the carpet was dirty and stained, the floor had weak spots, no microwave, nasty baby bottle and used lighters under the beds, the homeless people hanging out in the lobby, breakfast was horrible. Even though theres a sign in the lobby that says no smoking, it smelled like smoke and bad oder. Expedia should remove this hotel from its listing.
Leisure Family_with_children
10/10
Exceptional
29 Dec 2024
Klover
Pretty good
2/10
Poor
24 Dec 2024
Francisco
Heather isn’t working properly a fire alarm hanging in the selling and the need to watch comforters and fancy linen.
2/10
Poor
29 Nov 2024
Jaideep

Unhygienic and dirty

The place is very unhygienic and not clean atall. Do avoid this place if possible
Business Partner
4/10
Poor
19 Nov 2024
Michael J
Train outside the room... No refrigerator or microwave... Poor excuse for a \"breakfast\"... Downstairs guests were loud until 4am... Overall unpleasant experience...
Leisure Family
10/10
Exceptional
19 Nov 2024
Jerome

Great place to stay.

Our stay was great. Quiet and comfortable
Front. Front desk very friendly and helpful.
Business
4/10
Poor
17 Nov 2024
AUDREY
No safety lock, fish eye not clearly visible to outside, very noisy,
Leisure Family_with_children
2/10
Poor
16 Nov 2024
Sophia
There was garbage in room 204. The toilet had unflushed toilet paper.
Business Self
2/10
Poor
04 Nov 2024
Tiffany
This was by far one of the worst experience I've ever had with a business in this field. firstly we were overcharged for a motel $180 a night and we arrived to check in we were surprised with the deposit of $50 which was not relate to us in the check-in status online. That is understandable but there was a strong sense of some kind of incense when you walk in the cleanliness was decent but the closest check out interaction with by far the most ignorant and disrespectful customer service I've ever received h we were basically stalked while leaving and check out time by the owner and rushed which is missing invasion of our property and made us feel uncomfortable then we were told that a hand towel was missing from the room we searched all of our belongings and we told them that they could search or look into as well as we do not have the towel he said that he knows that what we put in there well obviously not because we did not have a towel we then were charged out of the deposit for hand towel that we don't know knowledge of missing then we were hounded by staff once we checked out as we were waiting for a ride so close we almost called the police for harassment I don't know if it was because of my race and discrimination but I don't recommend this hotel to anybody it looks like a poor slump down timing househe property wasn't the worst but it wasnt the best either. The sink in the bathroom was ready to fall off the wall, the shower barely worked, it had the worst smell ever.
Leisure Partner
6/10
Pleasant
24 Oct 2024
Joseph
The room was very basic which I guess was to be expected but it was clean, and it looked like the bathroom had been updated recently.
The breakfast options were very limited.
Leisure Family
2/10
Poor
23 Oct 2024
Bareq
This particular Super 8 branch is bad, the staff has no customer service experience whatsever, they never smile, the room is bad many broken things inside, the toilet is not for a human beiing, the hallways smell plus its way way overpriced for the condition of this hotel and they put 50 dollars on hold for security!!?? Its not like you have something of value inside lol everything inside the room is old and bad. I was at Super 8 in Michigan last week and it was lovely and very nice but the one here in Buffalo its completely different. Never going to that one again. I stayed two nights and went to a different hotel after
Business_and_leisure Self
4/10
Poor
20 Oct 2024
Nahrin
Blankets were not clean. Noisy
10/10
Exceptional
17 Oct 2024
Julio
Good
2/10
Poor
07 Oct 2024
Verified traveler
Needs updating. The carpets are gross and the bed was very uncomfortable. We couldn't get in the room that was given to us so they gave us another room. My husband and I could barely fit on the bed
Partner
4/10
Poor
06 Oct 2024
Linda
Surly reception, lousy excuse 0f a breakfast,
Cigarette burn holes in blanket, stains on rug, thin walls could hear tv in next room,stairs dangerously low lit
Partner
8/10
Excellent
27 Sep 2024
STANLEY
It was in a little older area and the facility was a little older, but was well kept, clean and a good value. Thank you
4/10
Poor
26 Sep 2024
Dominic
Nothing unique at all. Dirty, Poor service, unsavory characters hanging around and appeared to be living there.
6/10
Pleasant
22 Sep 2024
Santhosh
Average
2/10
Poor
14 Sep 2024
Amie
Pretty sure that this was one of many reservations I made and when I showed up there wasn't any rooms available and I spent the night outside with all my belongings
Self
2/10
Poor
13 Sep 2024
Keith
Carpet was stained everywhere. Room and hallway smelled bad. Stains on bed sheets. Filthy hotel
Leisure Family
2/10
Poor
08 Sep 2024
María
I really don't recommend it, dirty, terrible service, no customer service. It was a bad experience.
Leisure Family
8/10
Excellent
01 Sep 2024
Christuraj
Good
2/10
Poor
29 Aug 2024
Sunil Yadav
This property is very bad and not recommended for a stay. The hotel says double bed but it is not enough for a single sleep also. Moreover, it is very dirt - washroom smells very bad, not cleaned . Thrashbins not covered, not AC remote you have to get up from sleep to turn off the AC. Overall, a bad stay. Better to stay in Quality hotels even though the price may high but it is not at all recommended.
Leisure Family
2/10
Poor
28 Aug 2024
Yasir
Property was okay but staff was kind of lost of seeing you there. And they charged two times for no reason
Friends_and_family Family
4/10
Poor
28 Aug 2024
Anthony
The hallway carpets and ceiling tile were old and dirty. The room carpet is nothing I would walk barefoot on. The bathroom paper dispenser was falling off the wall. The bathroom sink/vanity was tilted causing everything to roll off. No table or microwave in room. Overall a rundown dump and I would never stay there again.
Leisure Pet
6/10
Pleasant
24 Aug 2024
Shannon
Needs Reno and something else besides cereal for breakfast.
Leisure
6/10
Pleasant
22 Aug 2024
Michelle
This was a mid way stop to our original trip. We only stayed one night...enough time to shower and sleep. The place was not necessarily dirty but the bath drain was broken (screws missing) and the place smelled like weed during this time. The worker made the comment of having to go outside to smoke but i dont need to smell that during my stay
Business_and_leisure Family
2/10
Poor
22 Aug 2024
karyn
Stinks bad! Says free breakfast no free breakfast
Business_and_leisure Family_with_children
2/10
Poor
21 Aug 2024
Uneetkumar
Terrible hotel
Business_and_leisure Friends
2/10
Poor
16 Aug 2024
Richard
terrible mattress. no garbage in cans. terrible sheets. smelled lousy
6/10
Pleasant
12 Aug 2024
Anatolii
The old place, the key does not work well
2/10
Poor
12 Aug 2024
Oleksii
Bad smell: weed, cigarettes.
Dirty, dusty, old, hotel needs renovation.
Price not reasonable
Family
2/10
Poor
11 Aug 2024
Rohith Kumar Reddy
When you say that you provide breakfast it should be a proper breakfast
Leisure Friends
2/10
Poor
11 Aug 2024
shivam
The property was not well maintained and had stains all over the carpet and bedsheets. The room had a foul odor. I would not recommend this hotel for anyone.
Leisure Family
6/10
Pleasant
31 Jul 2024
Kashif
The property and price was ok but the staff present in the morning hours is very rude. Be it about breakfast or asking for any detail, the response from them is as if I am staying there for free
Leisure Family
6/10
Pleasant
26 Jul 2024
Terence
X
2/10
Poor
25 Jul 2024
Bruce
I made this reservation for my daughter and her partner and after the first night, they had to move to a different location. The main reason was to total lack of attention by the staff and the lack of cleanliness of the room. Add the location and the overwhelming noise throughout the night and you have a facility that no one should stay in. If I had a way to obtain a refund for the second night, I would but I'm sure that's not in the cards. I would suggest however that you no longer list this property as a choice.
Leisure Family
2/10
Poor
24 Jul 2024
Sunil Kumar
property is not well maintained
2/10
Poor
23 Jul 2024
Amit
Unhygienic and No cleanliness in rooms
Leisure Family
2/10
Poor
14 Jul 2024
Sara
Stay away from this place is terrible the room dirty all furniture bad odor then i leave from this horrible place with BED BUGS. So if you like your self don’t book and stay away.
Leisure Partner
2/10
Poor
08 Jul 2024
Suman

Worst ever stay we had

This stay along with my family was horrible experience and this is worst ever experience we have in any hotel stay in USA so far. The beds were so dirty, they did NOt even cleaned/washed them before our check-in to room. Beds sheets, pillow covers, carpets all were very very dirty, used by previous people, but they never cleaned. My wife and son got skin irritation after our very discomfort sleep in night. The beds covers, pillows were horrible, very dirty, uncleaned, patchy with very bad smells all over it. Everything was very bad. We got skin diseases after this stay. I never recommend anyone to stay in this hotel. Worst experience ever.
Friends_and_family Family
2/10
Poor
08 Jul 2024
Sandra
Very bad experience, the room was dirty, carpet had stains all over, blanket had dark spots bad odor, te bath tub was dirty, shower curtain with mold.
Partner
2/10
Poor
05 Jul 2024
SABEEHA SHAHNAZ
bad smell, bathroom not nice
Leisure Family_with_children
8/10
Excellent
05 Jul 2024
Jorge
Very noisy Amtrak train.
Leisure Family_with_children
2/10
Poor
05 Jul 2024
Ranganatha

No AC

AC not working whole
Night. Had a bad experience
2/10
Poor
02 Jul 2024
Nataliya
I don’t recommend this hotel.
8/10
Excellent
25 Jun 2024
Jaskaran
Room temperature
Business_and_leisure
2/10
Poor
23 Jun 2024
Ajay
Very bad
Leisure Family
4/10
Poor
20 Jun 2024
Mary Rose
Staff wasn’t friendly. Room itself wasn’t clean the bins didn’t have plastic for garbage. One of the bedcover had a hole and all the covers felt like it was used and not washed specially when we had to use the pull out sofa.
Leisure Family
4/10
Poor
27 May 2024
Basim
Poor
4/10
Poor
06 May 2024
Sherri

Disappointing: No value for money spent

For $129.00 per night, I felt like we got no value for our money. Honestly, the price should have been no more than $80.00/night. Our total bill for two nights stay was almost $300.00.

The breakfast that is included is coffee, juice, cold cereal, yogurt, instant oatmeal and packaged breakfast food, the absolute bare minimum. I have stayed at many other chain hotels and, for the price of the room, received a full breakfast with freshly prepared foods.

We had a room with four adults and two bath towels. We requested more towels but were advised that they were unavailable at the time because Housekeeping did not arrive until 10:30. Well, if you have an early morning appointment, that's unfortunately too late.

The hotel has not been updated since approximately the 70's and the bedding, while clean, is quite worn. The only really positive things to say about our stay is that the hotel is quiet (not counting the train noise, which is right across the street), basically clean and seems safe enough.

If you are looking for good value for your money, you might consider choosing a hotel that's located a little further away rather than right inside Kenmore.
Friends_and_family Family
2/10
Poor
15 Apr 2024
William

BEWARE AND STAY AWAY

Had reservations for one night for $94.91. Got there with printed paper in hand and was told they canceled my reservation several months prior. Had email from 3 days before arrival saying looking forward to seeing me and I was \"BOOKED\". Made me pay $341.25 for room and said any other rooms in area were $600-$800 for that night (it was the night before the eclipse). Went in and room was small, toilet dirty, mirror over sink was completely gone and just frame with ligths and electrical wiring showing. Looked online and found motel 8 miles away with much better review ratings for $169.00 total. Went to desk and told them I wasn't happy with what I had been told and how I was treated and showed him room for half the price and asked for a refund and said I wanted to go to other place. Had only been 22 minutes total since originally paying for room and we had done nothing to room. He refused to refund money and said we were stuck there. Called Wyndham customer service. They \"reached out to property\" and got nowhere as far as getting the $246.84 extra I had to pay back for me and said there was nothing else they could do. Would never go back to this place. STAY AWAY!!!!! VERY DISAPPOINTED!!!!
Friends_and_family Family
8/10
Excellent
14 Apr 2024
Daniel
It was ok.
Leisure Self
2/10
Poor
08 Apr 2024
Robert

Not a good place

This is not what I expected from Wyndham! This was looks like a run down establishment for the early 80's. The room was nasty, the sink wouldn't drain, until I reached under and pulled the lever. The walls has holes, along with the carpet, and bed linen. If this was not a in and out stay for me, I would have went to another hotel. The crazy thing is you have to give a $50 cash deposit at check in! Where was that listed? This location shouldn't be available on any platform.
Self
2/10
Poor
19 Mar 2024
Jonathan
It was very dirty toilet was not working I told the front desk they didn't do anything I tried to get money back and go somewhere else
Leisure
10/10
Exceptional
16 Mar 2024
Michael
Staff were kind and helpful
. appreciate the hospital
Leisure Partner
2/10
Poor
03 Mar 2024
Dayjeannea
No refrigerator no microwave
Sink not draining
Toilet wouldn’t always flush
2/10
Poor
13 Jan 2024
Iris
We checked in early with a staff member that was less than pleasant to interact with. The room is very outdated and felt dirty, the door lock was loose and didn’t feel safe. I convinced myself we would be fine for one night. Upon our return 8hrs later we were unable to get comfortable. The fleece covers were stained and littered with someone else’s long hair, the heater was filthy and barely
Worked. It was when my son found a bug on his pillow that appeared to be a baby cockroach or possible bed bug that we pack up our stuff and checked out late at night.

This Super 8 doesn’t measure up to any of the other Super 8 experiences I’ve had. I was appalled at the condition of this property for the price it was going for. If you have standards DO NOT Stay here.
Leisure Family_with_children
4/10
Poor
30 Nov 2023
Diane
Will never stay here again.
Leisure Partner
6/10
Pleasant
29 Nov 2023
Lens
No complimentary lotion.
Business Self
4/10
Poor
19 Nov 2023
Jess
Not what I was expecting. The beds were uneven and headboards broken, it had a really strong cleaner smell in the room, the mini fridge had rust on the inside, holes in blankets, the bathroom toilet didn’t flush properly, no elevator and stayed on the second floor with luggage, no trash bags in any of the trash cans, stains on the carpets, you could hear people talking on the floor under you and beside so it was a little noisy, breakfast selection wasn’t the best. I’m glad it was only a pit stop for us to sleep for the night and cheaper priced than the other hotels. Other than that I wouldn’t recommend
Business Family_with_children
6/10
Pleasant
27 Oct 2023
Glen
This was pretty much what I expected from a budget motel. The room was clean but small, and had some minor maintenance issues (broken TV stand, shower curtain rod pulling out of wall, no trash bag in the bathroom can). Parking was less than adequate as we came back late from the game and had to park next door at a deli since all the spots were full. It was quiet though and we got a good nights sleep as the beds were comfortable. I’d stay here again as overall it met
my needs and was bug free. ;)
Leisure Family
8/10
Excellent
23 Sep 2023
Raymond
We needed a low cost one night stay that was clean and safe. Super 8 delivered
Leisure Partner
6/10
Pleasant
04 Sep 2023
Narendra
Very average property. Multiple issues in room given to me. Flys/bugs in toom. I had to kill them by myself. No staff to help despite being asked. Shower was not working properly.
Leisure Family
8/10
Excellent
01 Sep 2023
Debra
Property and rooms needs a little TLC. Friends was locked of room because of switch plate locked behind them when closing door. Door is uneven! Service desk person was very helpful!
Leisure Friends
2/10
Poor
22 Aug 2023
Verified traveler

Horrible rooms and Ignorant management

Other then the location everything about the hotel is a miss, the room assiged had broken knobs and AC wasnt functioning, the late nigh front desk somehow managed after a while to give an alternate room , the bed sheets had stains on them, and the room AC was working like a slow fan, when told to the manager(apparently seemed like the owner), she ignored as if it wasnt any big deal.
My 2 cents, stay away from this property, not worth a dime
Friends_and_family Family
4/10
Poor
15 Aug 2023
Royce

Dare I say ghetto?

I get it’s a no-frills place, but it just felt dirty and occupied buy drug addicts. Halls smelled heavily of pot, questionable people in the lobby and parking lot…made me confirm my car was locked and parked under lights. Hotels.com info was wrong in that breakfast ends at 9 and there is no pool.
Friends_and_family Family
2/10
Poor
08 Aug 2023
Punithan
This is totally a waste hotel. very small room. no proper breakfast.
images shown are not matching with the room
Leisure Family
2/10
Poor
07 Aug 2023
syed
Breakfast very limited to cookies, yogurt and corn flakes
Leisure Family
6/10
Pleasant
27 Jul 2023
Sara
Air conditioning and TV worked. Not much else. Lights didn’t work. Door would not lock unless lifted. Bed’s uncomfortable. No working smoke detectors in room.
Leisure Family
2/10
Poor
24 Jul 2023
Brandon
Suppose to stay two night; left the night after the first night Bed bugs, workers over the phone don’t want to believe us.
Business
2/10
Poor
24 Jul 2023
Issamar
Save yourself from trouble. This place was terrible! Horrible service, NOT safe and very unprofessional. The rooms were not locking properly, had to carry belongings with me at all times everywhere my family and went. They changed the room on the last day and the beds were not Queen size. They were full size. Bedsheets were ripped. Breakfast that was complimentary was a disaster. The milk was snatched from my hands and my daughter. I would never recommend anyone staying at this location. Have been to motels and hostels and have been more satisfied as a customer traveling with family.
8/10
Excellent
15 Jul 2023
Traci
The parking was different, if you aren't familiar with the area, you can't pull out of the parking lot and turn left unless you drive through a few parking lots (that have broken glass on the ground to avoid). It's a safe place to stay otherwise.
Leisure
8/10
Excellent
10 Jul 2023
SupritKumar
Customer service was not up to the mark. But rooms were ok. Not worth it what i pay for. Badsheets and blankets were ripped and it had some holes.
Leisure Family_with_children
6/10
Pleasant
05 Jul 2023
Sanjay
place was below average. small rooms which smelled funny.
Leisure Family
2/10
Poor
04 Jul 2023
CARLOS A
We have to pay usd$30 more for the room. We do not why?
Leisure Family
8/10
Excellent
28 Jun 2023
Ajayindra
Not bad at all , decent stay.
Friends_and_family Family
2/10
Poor
25 Jun 2023
Srinivasa

Worst Stay

worst stay ever. I wont recommend this hotel to anyone.
Friends_and_family Family
4/10
Poor
04 Jun 2023
Wesley
The beds were cheap and lumpy. The breakfast only had a few choices. One of the worst places we have stayed. Way over priced. We will not be staying here again.
Leisure Family
6/10
Pleasant
31 May 2023
Verified traveler

It was ok!

We have booked double bed room for 4 people. Out itinerary showed 4 people and nothing was mentioned about extra charges. But when we checked in they asked for $20, $10 per person for extra 2 people. We had to discuss with him but he was not agreeing. We had to show our itinerary and then he didn’t ask. Not sure why the asked.
Also, nothing much was available for breakfast. Very limited options. Old structure.
Friends_and_family Friends
4/10
Poor
30 May 2023
Verified traveler
Stay away if charge is above 100
Friends_and_family Family
2/10
Poor
28 May 2023
Eve
Filthy unclean conditions. A sweaty dirty undershirt wrapped around the smoke alarm. Dried vomit on the side of the bedspread. Was offered different room, that room had a plastic bag tied around the smoke alarm and what appeared to be smears of feces in the bathroom. A third room was shown to me, and seemed adequate at first glance but after getting my young son and I resettled, discovered some bug parts on the floor, old bits of food on and under the desk and a piece of rodent feces on the rug just outside the bathroom. In addition, the bedsheets were stained with God knows what, so I slept on top of the covers fully clothed. I complained and demanded a refund for the second night, as I was not going to stay the entire weekend there. The manager was not in the least sorry for my experience, told me I could just leave immediately and he would only charge me one night out of the two (I had pre paid for two). I was not about to go driving around a strange town late at night with my son looking for an alternative place to stay. I agreed to finish the night there, pay for the night I used, and wanted to be refunded for the second night as we would be checking out immediately in the morning. This request was refused. I have an official complaint in to Wyndham Resorts to inform them of this. OUTRAGEOUS that I paid two nights, stayed one night (and wish I hadn't), had our entire holiday weekend plans RUINED bc there was no way to get another place with short notice. DISGUSTING!!!
Leisure
8/10
Excellent
21 May 2023
Amanda
For one night stay alittle pricey but clean quiet and cozy.
Leisure Family_with_children
4/10
Poor
07 Apr 2023
Angela
Don't know how they clean rooms, found a crack pipe between the bed & wall. Front desk said\" oh I'll let housekeeping know.\" I would have went to another hotel but everywhere was booked & didn't want to loose a nights charge. We were in Buffalo to see my brother & family from Alaska for a National Hockey. I will never stay at this Hotel again & will not recommend it. Their picture doesn't even match what the outside looks like.
Leisure Family
2/10
Poor
29 Jan 2023
Brian
Dirty bed bags everywhere and the Ac is old is 35 years old and its was snow storm and they don’t care about it
Business
6/10
Pleasant
01 Jan 2023
Chevonne
For 1 night's stay its was for the most part fine. Bed was cumfy, and the bathroom had been renovated. Issue I had were that some of the face towels and hand towels had stains on them.
Leisure Friends
4/10
Poor
13 Nov 2022
Theresa
The women that checked us in was rude, I asked to repeat something and she was Not happy.
The room SMELLED BAD and was DIRTY! IE Rug, bed spread, bathroom floor…. We were disgusted and left right away… upon our return we decided the smell was worse and we couldn’t stay!
We turned key cards into front desk, where there were two family’s checking with upset children. I said nothing
Leisure Family
10/10
Exceptional
24 Oct 2022
Rudolph
Low key.....very clean...staff with hgreat attitude. Two thumds up.
Business Partner
2/10
Poor
25 Sep 2022
Kyle
Hands down the worst hotel I’ve ever stayed in in my life.
The sheets on the bed had blood stains. Yes, blood stained sheets. And no it wasn’t fresh blood, so they knowingly put sheets back on the bed with blood stains on them. I wish I were making this up!
Leisure Family_with_children
10/10
Exceptional
24 Sep 2022
Virna
Very friendly staff. Clean establishment.

Cucumber water was a A
Business_and_leisure Family
6/10
Pleasant
22 Sep 2022
Verified traveler

Meh

Uncomfortable bed and was denied when we requested extra pillow and blanket.
Friends_and_family Family
8/10
Excellent
21 Sep 2022
Raul
Very nice nice place
Leisure Family

Location & surroundings

Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls
1288 Sheridan Drive, Kenmore, United States

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Super 8 By Wyndham Kenmore/Buffalo/Niagara Falls

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