Lenox Hotel And Suites

United States , Buffalo - NY
Buffalo, 140 North Street
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20 reviews shown

8/10

Excellent

23 Jun 2026

Bobby

I liked the hotel and location. Just one thing.
I booked the hotel because it has a bath tub due to a health condition eased by a bath at night. The first room had no plug and no way to keep the water in, as checked by the person on front desk. They kindly moved me to another room but the same issue was there. I couldn't be doing with moving a third time so wasn't too well the next day for work.

Self

10/10

Exceptional

22 Jun 2026

christine

everything was good it was quiet and claean

Partner

4/10

Poor

18 Jun 2026

ANGELICA

My family and I stayed at this hotel for my graduation. I suggest the rooms should have more safety features on the room doors. The door on the inside has no physical lock expect for the chain. The door has no peep hole so you can see who is on the other side of the door. The vents in the bathroom should be cleaned or covered they drop very gross things as one is showering. I think if you added like a breakfast that be cool. I love how they still have the phone booth and the hotel is close to everything. The beds were advertised as Queen but were actually full size beds that sunken in the frame was broken . My family and I also encountered something very disturbing at 1:43am with someone trying to get into our room stating they had a doordash delivery when we never ordered anything. I would say also at least 2 water bottles in the room and tea bags as well. And they dont give enough towels for at least 2 guest nor enough soap or shampoo if one were to use it. I will also say the smell of the hotel and rooms are very stale. Our room smelled like wet dog and mildew..I think the curtains need to steam or disinfected once in a while. Our TV remote didn't work. I would say for a quick stay the hotel did the job. The staff is pleasant. I didn't hate it but I didn't love it either. Would I give it another chance and stay again yes if I didnt have another choice. If you like vintage decor,elevator and all then this is for you. Niagara Falls State park is a smooth 30.

6/10

Pleasant

17 Jun 2026

Laurie

Good location, pretty basic accommodations. We just needed a place to stay for an overnight. Dated, no amenities, but totally fine for what we needed.

Family

8/10

Excellent

17 Jun 2026

Todd

Simple, plain, but clean room. Door numbering on 8th floor quite confusing. Room in need of fixture updating.

Friends

6/10

Pleasant

17 Jun 2026

Ross

There were a few downsides to staying at the Lenox. The hallways and room both smelled heavily of bleach, and my wife didn't like it from the start. It's a 130 year old hotel, so a lot of things felt run-down or dated. For example, there were very few available power outlets. The tub in the bathroom has no method of stopping the water to create a bath; it's a shower only. There used to be a restaurant downstairs, but it is permanently closed. It's not the greatest neighborhood, and they lock the doors at night to keep locals from wandering into the hotel (that's been an issue). The attached parking lot is large, but available spaces fluctuated wildly during our stay. The staff gives you a parking pass to avoid getting towed, but one night there we returned at 2 in the morning and there was only one space next to the dumpster. We were awoken by the hotel staff at 6:30 with a request to move our car, and by then there were many spaces available. The price is competitive, though, and the hotel is close to some places we wanted to go, including the Theodore Roosevelt Inaugural National Historic Site.

Partner

10/10

Exceptional

15 Jun 2026

Joshua

Staff were amazing and while the room was smaller than I anticipated it gave us a really good view.

Family_with_children

6/10

Pleasant

12 Jun 2026

Jessica

It’s an older building, and you can tell. The elevator scared me, the doors didn’t want to close at one point and the noise was a bit unnerving. The rooms were clean but didn’t feel like a hotel, more like a one room apartment building. Not somewhere I would feel comfortable going again.

Self

10/10

Exceptional

11 Jun 2026

Marisol

God stay only thing is if late check in late check out

Family_with_children

10/10

Exceptional

07 Jun 2026

Norah

Good downtown location at a good price

2/10

Poor

07 Jun 2026

Dick

So disgusted with the property (it is a transient hotel with “permanent” residents that smoke (cigarettes and pot), there are no “suites” at the inn & suites, there was no hair dryer, the tv shut down 5 minutes after starting it, no drawers to put clothes, 3 hangers…we left after 1 night.

Partner

4/10

Poor

05 Jun 2026

Jose

Chose here because close proximity to concert and wasn't a Comfort or Days Inn, but the place is just sketchy... From the moment I walked in it felt just weird. No decor, no music playing, no sounds, no vibe at all. Felt like I was checking into a weird movie. I saw mail in slots and was definitely unaware this was a hotel/apartment building. Idk how I missed that. Pretty strange.

Asked the front desk lady for a recommendation for a place close to there for happy hour and getting some small bites, her response was to go downtown. If I wanted to go downtown I would have stayed downtown. I wanted recommendations for THAT area.

Anyways, the elevator was nostalgic of old NYC, which was cool. Getting to our floor there are ZERO signs of where to go and about 5 hallways. It was annoying and smelled like patchouli. Hated that. Room didn't smell like it at all tho, but was just weird... Idk how to explain other than it felt like the type of place you would see in a movie where people are behind the walls watching you. Not saying that happened, just saying all the hallways and the bare necessities room, just gave it a vibe.

Shower drain was DISGUSTING looking but we didn't notice til next morning since we headed out immediately. Toilet was tiny. No ventilation fan. Bed was not made for \"adult activities\" as it was not bolted or affixed to wall or floor, so that was awkward. Just all in all I can honestly say this was a terrible experience and I would never stay here again.

Partner

10/10

Exceptional

02 Jun 2026

Kristin

An older hotel, but clean and the staff were very nice and helpful. We had a great stay.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Richard

Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again

8/10

Excellent

22 May 2026

Lauren

Beautiful old hotel with nicely kept rooms. It's got a historic, slightly spooky energy, which we appreciated. The wifi was not great in our room. Otherwise, a pleasant stay in a great part of town.

Partner

10/10

Exceptional

19 May 2026

Michelle

Yes parking was easy and secure

10/10

Exceptional

19 May 2026

Thomas

Would stay again. Friendly; accommodating staff

10/10

Exceptional

18 May 2026

Lisa

Charming, historical hotel. My room was big, high ceillings, very comfortable bed, pillows, and comforter. The room was very clean. The staff was friendly, welcoming and helpful. There was a parking lot. The neighborhood is full of old trees and beautiful historic homes including the home, a Natiinal Site, where Teddy Roosevelt was inaugurated after President McKinley died. The hotel was centrally located a short bus ride, uber or 20 minute walk to the Buffalo Convention Center, a 20 minute walk or short bus ride to Elwood Village and a short bus ride to the AKG art museum. Walgreens is right next door and Starbucks is after that. Great experience. Unique hotel if you appreciate history.

6/10

Pleasant

16 May 2026

John

It's okay for the money not recommended for family.

Partner

8/10

Excellent

11 May 2026

Thomas

Parking is easy.

Self