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Residence Inn by Marriott Buffalo Downtown
Buffalo - NY · United States
620 Delaware AveView location
9.2/10Excellent389 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Neighborhood8.8/10 8.8
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn by Marriott Buffalo Downtown
Enjoy a comfortable stay at the Residence Inn by Marriott Buffalo Downtown, conveniently located near the Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and the University at Buffalo's Downtown Campus. This hotel offers a complimentary buffet breakfast, a 24-hour fitness center, and a business center.
Guest rooms feature kitchenettes equipped with refrigerators and stovetops, along with complimentary wired and wireless internet access and 32-inch Smart TVs. Relax in the separate sitting area or enjoy a meal from the on-site Starbucks or the hotel's coffee shop/cafe.
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With a stay at Residence Inn by Marriott Buffalo Downtown in Buffalo (Downtown Buffalo), you'll be within a 5-minute drive of Kleinhans Music Hall and Shea's Performing Arts Center.
This hotel is 1.9 mi (3 km) from Buffalo and Erie County Naval and Military Park and 2.1 mi (3.3 km) from Pierce - Arrow Museum. Make yourself at home in one of the 105 guestrooms, featuring kitchenettes with refrigerators and stovetops.
Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Self parking fee: USD 15 per day
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Kleinhans Music Hall
0.8 km / 0.5 mi
Roswell Park Cancer Institute
0.9 km / 0.6 mi
Buffalo Niagara Medical Campus
0.9 km / 0.6 mi
Buffalo General Medical Center
1 km / 0.6 mi
Chippewa District
1.3 km / 0.8 mi
Town Ballroom
1.3 km / 0.8 mi
Shea's Performing Arts Center
1.4 km / 0.9 mi
D'Youville College
1.4 km / 0.9 mi
Buffalo Visitor Center
1.5 km / 0.9 mi
Market Arcade Building
1.5 km / 0.9 mi
Statler Tower
1.6 km / 1 mi
Fountain Plaza
1.6 km / 1 mi
Buffalo City Hall
1.7 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 105
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
Show 20 more facilities & services
- Bellboy service
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Café
- Bar
- Restaurant
- Business centre
- Indoor freshwater pool: 1
- Game room
- Breakfast
- Breakfast buffet
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Buffalo Downtown
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Buffalo Downtown
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 44 m²STU.KG
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- TV
- Hairdryer
- Direct dial telephone
- Dishwasher
- Cable TV
- Fan
- Desk
Show all 17 amenities
- Pillow menu
- Wi-fi
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Buffalo Downtown
STUDIO KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Bathroom
- TV
- Hairdryer
- Direct dial telephone
- Dishwasher
- Cable TV
- Fan
- Desk
- Pillow menu
- Wi-fi
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Buffalo Downtown
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 44 m²SUI.2Q-B1
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Dishwasher
- Cable TV
- Fan
- Desk
- Pillow menu
- Ironing set
- Tea and coffee making facilities
Show all 16 amenities
- Microwave
- Fridge
- Kitchenette
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Buffalo Downtown
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Room amenities
- Centrally regulated air conditioning
- Dishwasher
- Cable TV
- Fan
- Desk
- Pillow menu
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchenette
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Buffalo Downtown
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Buffalo Downtown
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn by Marriott Buffalo Downtown
100
reviews shown
Michael
The heating and cooling system was not clean. I suffered from a stuffy room and sneezing after a few hours in my room. When I went to check the vent I saw it was covered in a black substance. I took pictures and went to the front desk.
After seeing the picture, the person at the front desk offered another room. It had the same problem though to a lesser extent. Eventually, we found a room without the black buildup.
The hotel promised a deep clean on the original room for the next day so I could move back in. The next day after work I came back and they said the room was ready. It was not. The cleaners had done a surface level cleaning of the heating and cooling system and there remained large patches of black substance in the heating and cooling system. According to the hotel representative, they only clean it once every 1-2 months in the summer.
When they again tried to find a room for me, we could not locate a room without this black substance in the heating and cooling system. I asked to be moved to a partner hotel, but it apparently was booked. They then offered me a full refund which I took and found a different hotel on my own.
While my experience was the worst I've had at the many hotels I've stayed in, I will note that the front desk people did try. Though, given how many rooms had the black substance in the heating and cooling systems, I couldn't possibly recommend staying at this hotel.
After seeing the picture, the person at the front desk offered another room. It had the same problem though to a lesser extent. Eventually, we found a room without the black buildup.
The hotel promised a deep clean on the original room for the next day so I could move back in. The next day after work I came back and they said the room was ready. It was not. The cleaners had done a surface level cleaning of the heating and cooling system and there remained large patches of black substance in the heating and cooling system. According to the hotel representative, they only clean it once every 1-2 months in the summer.
When they again tried to find a room for me, we could not locate a room without this black substance in the heating and cooling system. I asked to be moved to a partner hotel, but it apparently was booked. They then offered me a full refund which I took and found a different hotel on my own.
While my experience was the worst I've had at the many hotels I've stayed in, I will note that the front desk people did try. Though, given how many rooms had the black substance in the heating and cooling systems, I couldn't possibly recommend staying at this hotel.
Jane E
Everything met expectations. Clean comfortable suite with a modern feel. Plenty of space. Nice pool, patio area . Good gym area, nice lobby area. Breakfast was good. Appreciated the free parking. Staff was very good. Would definitely stay again.
Roberto
The hotel was very clean and everything was very organized. The food was good and my family was satisfied with the experience.
We will certainly go back to this hotel.
We will certainly go back to this hotel.
Shanequa
This has been the best hotel I have stayed in when coming back to Buffalo, or anywhere for that matter. I have this place saved for the future, every time I come back to Buffalo to visit I get some dirty, or uncomfortable place I end up hating, and I have rented even Airbnb's that were not this comfortable. I was so upset I was there for only a day.. very impressed. Would highly recommend, and will be the only place I stay from now on.
Jhonatan
Excelente hotel y muy bonito y limpio
Montica
Wonderful staff, super clean hotel!
Jie
Room is very clean and location is super good, convenient to a lot places.
Kenosha
Quite literally my favorite hotel to stay at thanks to tgr greatest staff ever!
Diana
Easy check-in and check-out!
Kenosha
The kitchen suit is the best - many long term stays here!
Sarah
This hotel is one of my favorites, clean rooms and wonderful staff!
shawn
It’s was a great location free parking
Great big rooms
Clean, like brand new
Great big rooms
Clean, like brand new
Isaac
Outstanding hotel! The staff were super friendly. We enjoyed the pool (closes at 11!) and the 24-hour gym. Breakfast had a range of options - waffle station, croissant egg sandwiches, mini omelettes, and so much more! Very clean as well - every time we were in the lobby we noticed staff keeping things tidy. The kitchenette had everything we needed and much more; hand towels, a scrub daddy, pots and pans, etc. The remote control blinds were a luxury lol. Noticed a few bbqs outside the pool area too! We loved the little dining sitting area in our king studio. Parking was a breeze and there was always spots available. Handy having the Walgreens next door too! Would definitely stay again.
Marlene
The experience was wonderful.
Deibis
It was one of the best hotel I ever stayed
Carlos
Comfortable and clean rooms, free breakfast and parking
Pablo
Everything excellent
Kenosha
Kitch
Sarah
Very friendly ,very clean rooms are spotless specially kitchen great thank you Marriott
Monique
Needed to ask repeatedly for room to be cleaned. Several requests for towels which never arrived. The phone wasn’t working and was told there is nothing they can do about it. Very disappointing.
Raymond
Very comfortable, pleasant staff, great breakfast
Clean, convenient, easy safe parking . Exceptional
Clean, convenient, easy safe parking . Exceptional
John
The hotel was located in a convenient area. The staff was friendly. The facilities were updated and clean.the room was quiet and clean.
Renona
Buffalo downtown
food was good, parking excellent especially downtown Buffalo and nk extra fee for larking even better.
Shaquille
I enjoyed it. Will be back
Chauntel
This property was above and beyond awesome! We definitely will stay there again if we ever travel around the area again!!
Shawn
Very nice hotel, great location, small kitchen excellent experience
Elizabeth
We appreciate pet-friendly hotels.
margaret
We always stay at the residence inn when visiting Buffalo. It is an extremely spacious room with a full refrigerator and lots of space to relax outside of the bed area. The staff are always friendly and helpful and the free self parking is s great asset. The room cost is also very competitive based on the room amenities. We will continue to stay at the residence inn any time we are in Buffalo.
Artemii
One of the best hotel👌
Kevin
Cleaning of the roo.s were very late during the day and had to ask for spao as the soap provided is terrible. Breakfast is good with a good variety.
Anne
Great service!
Adriana
Good one
Abdulwahab
Excellent
Alicia
Overall, great stay.
Franck
Very good.
We put a no disturb sign.
Ask for cleaning for our room and they did it. Really appreciated it.
We only need cleaning once out of the 4 days
We put a no disturb sign.
Ask for cleaning for our room and they did it. Really appreciated it.
We only need cleaning once out of the 4 days
Valarie
Staff very friendly and always there when needed.
Nakeda
It was great
Shawn
From the time of arrival until I was signed out of the hotel, the staff were amazing and very accommodating. I've been in many five-star hotels that do not compare to how to get the service was here. You definitely cannot go wrong on staying here.
Emily
Only concern was the ac would shut off when we left.
Marvin
Nice
Jack
Booked a suite for my parents here. They really enjoyed their stay.
Kathleen T
Friendly, helpful , quick check in
America Y Rodriguez
We loved the room, we liked the pool(we expected a jacuzzi though). Unfortunately the lady at the front desk was not very nice.
Lisa
Nice and friendly staff. The property location is only 10 minutes by car to the waterfront area.
Fareeda
Excellent ambience, very good customer service
Elisa
This property has been newly renovated and is truly wonderful, though I did have some issues with house keeping services. That said, staff was receptive and helped facilitate resolution in a timely way. I would stay here again.
Roberta
Best of the Marriott
This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.
Katherine
2 negatives: random $90 charge I got. I got a receipt for our pet stating which is fine but it says $85 on the receipt and not $90. Also need more price transparency. Had to pay another $80 on top for each day just in case I use their snack bar? That’s very unnecessary
OVERALL I would still recommend. Made my family feel extremely safe. Breakfast was great for when you needed it. Pool was clean. Staff was nice
OVERALL I would still recommend. Made my family feel extremely safe. Breakfast was great for when you needed it. Pool was clean. Staff was nice
Stacy
We were in town for the marathon event and motel was right on the course which was awesome
Staff were super helpful orienting us as we had not been to Buffalo before
Staff were super helpful orienting us as we had not been to Buffalo before
Angel
So much area for remote working, free printer, and Starbucks attached. The pool is nice too. Also the vibes in the backyard are cute. Very close to important things in Buffalo . The only complaint is that the heating wasn’t great. It was very cold in the room. The breakfast provided was very delicious and filling. Love the mini waffles.
Shilpa
nice hotel, good location
Adriana
Hotel is nice and rooms were clean. Location is very convenient and easy to park.
Tammy
Hotel was nice and well kept. Room spacious and clean. Our furnace didn’t work thru the first night but since we artived at 2 am we didn’t notice, first thing in the morning they fix it. Breakfast was so so. All and all it was great and will stay there again if ever in Buffalo again
Pavel
This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).
margaret
This hotel is a good choice for any stay but particularly well suited for an extended stay. The spacious room and kitchenette made it very comfortable for our week long stay. The price is very reasonable especially given the free self park available on site. The staff were very helpful. My only negative was that they do not provide complimentary coffee or tea beyond the breakfast which ended pretty early(9:30 am) on weekdays.
Jason
Don’t stay here
The room had a stain on the bed like the last guest was murdered. Looked like blood stained all over the rug and the shower was moldy.
Serin
Spacious and comfortable
Frashta
You can’t walk in the evening it is not safe lite of homeless people around
Marybeth
No bar or restaurant on Sunday & Monday 😪 it may have said it on the description but I didn’t read it. The pool was cold and the children next door yelled and hollered until after midnight!
Leah
Rented 2 queen suites for my wedding. One suite was fine, the other one had a strong odor of fish that continued to get stronger as time went on. I did ask for assistance multiple times but my bridal party had already moved into the spaces. No one ever investigated the smell and I was not given the option to switch rooms until I returned to the hotel after my wedding. One of the worst odors ever. Still don’t know what it was but it was embarrassing for my guests.
Tania
Muy buen sitio
Joseph
The recent renovations are beautiful. The room and beds were very comfortable. Breakfast was very good! We enjoyed our stay.
Franklin
Very nice
Akua Oparebea
Clean, modern property. My room had large windows and was bright. Loved the bathroom as it was big and the shower was large and comfortable with hot water. Large comfortable bed. The bathroom needs more hooks for hanging though. There is also no safe in the room. Kitchen was very well equipped. The whole one-bedroom apartment was fitted out like a real home. Loved it.
Used the laundry twice. Very clean room, easy to use machines and free detergent!
A Walgreens is conveniently located next to the hotel
Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.
Used the laundry twice. Very clean room, easy to use machines and free detergent!
A Walgreens is conveniently located next to the hotel
Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.
Rick
The Most cozy place i have ever stayed at .
Ian
It was perfect place for us. We enjoyed all the facilities and the staff was great in all interactions. Internet wasn’t great towards end of trip, but they were in the process of upgrading so it’s understandable.
Steven and Denise
Great deal. Downtown area was convenient, free parking and rooms with kitchenette.
Bernadette
We enjoyed our stay. Our room was very clean, updated and the beds were comfortable. The common areas were also nice done and well kept. Kids loved the pool and I loved the convenience of it. There’s a little courtyard with a fire pit and two grills. Guests and staff were all very professional and friendly. There’s a neighboring Walgreens that came in handy. Big convenience having Starbucks on the property and complementary breakfast with a waffle station.
Kristen
Breautiful and clean
Clean, new, great staff. Bathroom and shower were amazing. All around great stay. Wish I would've booked this hotel for the other 2 nights as well. This was a last minute booking and wished I would've stayed here my entire stay.
Terry
I like how close it was to the cancer center. And 5he staff was helpful.
Antione
This place waa horrible our room had smoke alarm issues they woke us up every morning calling or knocking on the door to work on it.I had no tv in the bedroom for 3 days nobody would come fix it we left two days early and drove for 12 hrs just to leave this place the manager hid in the back and would've talk to us.Travelocity was calling to talk to him about what was going on he wouldn't answer the phone or come out to talk to us i just expected more from them i will NEVER GO BACK
Mikhaila
You’ll have everything you need close by
young
Did not find paper cups in the bathroom. Had to go down to get them.
David
Enjoyed stay. Would stay again.
Aloha
Friendly staff
Sheila
Excellent across the board
Easy to use virtual check-in and prompt communication on readiness of room. Room was spacious with all supplies for kitchenette area. From front desk to service personnel, each one was courteous, positive and helpful. We will definitely stay here if we return to this area.
Justin
Rooms were amazing. Very spacious. Great food, friendly staff, nice parking.
Crystal
Friendly staff, clean room, great breakfast and the Starbucks next door was a great bonus!!
CHRISTOPHER
Great stay
Mackenzie
Terrible check in service
Shakib
Great service, great amenities.
Ralph
Good location
Brianna
Very clean, comfortable beds and the complimentary breakfast was delicious!
Daniel
Im going through extreme identy theft and I've been investigating it going on 2 years I have found the person behind it and he booked this hotel on this day I reached out to your cooperate office but I havent heard back please call me asap 7162538619 its my roomages ricks number but they cloned by sim card so everything i do or say they can moniter thanks oh and I also booked a hotel for tonight at the staybrige suites in amherst ny through groupon I just wanna let you know thats my booking hope to hear from u soon. Oh and i did fill out the survey because i always had positive expirences through expedia and by the way my name is Daniel Lukasik.
CHARLES
It was a nice setup of the lobby and breakfast area.
William
Great staff. Convienent location
Ahmet
Hotel in general very good. Great service. Big downside is the pillows. Might be the most uncomfortable pillows I’ve ever used at a hotel. Literally the only downside
foiad
Staff member argued with me about changing a dirty blanket. She said we don’t change blankets
Beverly J
Employees were very nice
Richard
Breakfast was a bad joke. Food was mostly gone an hour before end time. For seven floors of 37 rooms each there were two small luggage carts. And this is the only place I ever stayed, Marriot or other, that you couldn't use the elevator without your key card. Try holding a card against the scanner, pressing a floor number, and holding anything (luggage since there were virtually no luggage carts) at once. This requires 3 hands.
Krysteli
Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.
Corrine
We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !
Sam
The hotel was nice and the staff was great.
Cynthia
Traveled with my two daughters and two grandchildren for a one night stay on a Saturday night. Good location walking distance to many restaurants, Tim Horton and Walgreens right next door . That being said my daughter and granddaughter were approached by an older male asking them for money and then proceeded to follow them. When they got to the Residence inn lot another man approached them, clearly strung out, again asking for money. My other daughter was next to her suv at this point and the man went over to her asking her too and scoping out her car. We felt very unsafe on the grounds near the hotel. Allen Street, however, had lots of people and was not threatening. We paid almost $400 for our suite; for that price there should be security in there outdoor parking lot! When my daughter went to front desk to alert them, the girl didn’t even look up from her desk to acknowledge her and just responded “ yea, we know; it’s the city”. Next morning our brand new car’s mirror had been hit and scratched up in same parking lot . Room was big and kitchenette was great but I would not return.
Jessica
Not what I expected...
Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.
Linda
Definitely recommend
Shawn
The hotel is nice but the employees are letting it get run down. The pool was disgusting. Cloudy, hadn't been cleaned in days. The towels and wine glasses from the night before were not cleaned up and there were no more towels. The worst was the railing getting into the pool. It was loose and almost caused me to hit my head on the concreted.
Abhijeet
The room was terrific. I went with my parents and they loved the stay. The breakfast was good. I wish there was at least one Veg option. The only concern was that the worker in the breakfast room was overworked. Need at least one more person for the workload.
Other than that stay was really good. Would recommend people for the stay.
Other than that stay was really good. Would recommend people for the stay.
Jainer
Excellent
Elizabeth
Easy check in, friendly staff, all the amenities we were looking for, convenient location to local restaurants & a 24 hour walgreeens next door for those last minute needs. Clean & comfortable rooms. We enjoyed our stay!!
Location & surroundings
Residence Inn by Marriott Buffalo Downtown
620 Delaware Ave, Buffalo, United States
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Residence Inn by Marriott Buffalo Downtown
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