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Courtyard Buffalo Downtown/Canalside

Buffalo - NY · United States

One Canalside, 125 Main StreetView location

9.0/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Buffalo Downtown/Canalside

Enjoy a relaxing stay at our Buffalo hotel, featuring an indoor pool, spa tub, and 24-hour fitness center. Savor American cuisine at The Bistro, one of our two restaurants, or grab a coffee and a light bite at our cafe.

Unwind with a drink at the bar/lounge after a busy day. Cooked-to-order breakfasts are available on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM (for a fee).

We also offer a business center, express check-out, complimentary newspapers, and 1, 036 square feet of meeting and conference space. Self-parking is available onsite (subject to charges). Our 102 guestrooms offer refrigerators, microwaves, complimentary wired and wireless internet, and Smart TVs with cable programming.

Bathrooms include complimentary toiletries and hair dryers. Safes, desks, and phones with free local calls are also provided. We are conveniently located near the Buffalo and Erie County Naval and Military Park, KeyBank Center, and Canalside.

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With a stay at Courtyard Buffalo Downtown / Canalside in Buffalo (Downtown Buffalo), you'll be a short 3-minute walk from KeyBank Center and within 3 minutes by car from Lake Erie.

This golf hotel is 12.8 mi (20.6 km) from Highmark Stadium and 8.3 mi (13.3 km) from Walden Galleria Mall. Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment.

Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Buffalo?

This hotel has 1036 square feet (93 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 6 to 20 for adults, and USD 6 to 20 for children
    • Uncovered self parking fee: USD 18 per night (in/out privileges)
    • Nearby parking fee: USD 15 per day (499 ft away)
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Buffalo and Erie County Naval and Military Park 0.2 km / 0.1 mi
KeyBank Center 0.2 km / 0.1 mi
Canalside 0.4 km / 0.2 mi
Sahlen Field 0.4 km / 0.3 mi
Buffalo RiverWorks 0.5 km / 0.3 mi
Ellicott Square Building 0.5 km / 0.3 mi
Buffalo Iron Works 0.5 km / 0.3 mi
Erie Community College 0.6 km / 0.3 mi
One M&T Plaza 0.7 km / 0.4 mi
Main Place Mall 0.7 km / 0.5 mi
Burt Flickinger Athletic Center 0.8 km / 0.5 mi
Seneca Buffalo Creek Casino 0.8 km / 0.5 mi
Lafayette Square 0.9 km / 0.6 mi
Erie Basin Marina 1.2 km / 0.7 mi
Niagara Square 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Laundry service
  • Hotel safe
  • Lift access
Show 15 more facilities & services
  • Garden
  • Concierge
  • Newspapers
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 47 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable14 photos

    Courtyard Buffalo Downtown/Canalside

    STUDIO KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Fridge
    • Safe
    • Desk
    • Toiletries
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable15 photos

    Courtyard Buffalo Downtown/Canalside

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Shower
    • Direct dial telephone
    • TV
    • Internet access
    • Cable TV
    • Desk
    • Toiletries
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable20 photos

    Courtyard Buffalo Downtown/Canalside

    DOUBLE KING SIZE BED

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Safe
    • Cable TV
    • Centrally regulated air conditioning
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Toiletries
    • Bathroom
    • Desk
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 42 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable11 photos

    Courtyard Buffalo Downtown/Canalside

    STUDIO TWO QUEEN BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Fridge
    • Bathroom
    • Centrally regulated air conditioning
    • Safe
    • Hairdryer
    • Tea and coffee making facilities
    • Microwave
    • Ironing set
    • Shower
    • Toiletries
    • Desk
    • Cable TV
    • Internet access
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 40 m²QUA.H6
    QUADRUPLE AccessiblePhoto unavailable4 photos

    Courtyard Buffalo Downtown/Canalside

    QUADRUPLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Courtyard Buffalo Downtown/Canalside

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Buffalo Downtown/Canalside

9.0
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Chen
Hot tub is good, suitable temporary, my kids love it. Cleaning staff is helpful.
Family_with_children
10/10
Exceptional
08 Jul 2026
rachel
good place. beds not so great.
10/10
Exceptional
04 Jul 2026
Jason
Smoothest check in and best desk staff I've ever dealt with also most comfortable beds and pillows with super dark blackout shades. We slept in way past our planned wake up time
Family_with_children
10/10
Exceptional
29 Jun 2026
Daniel
Great reception staff. Friendly, efficient, helpful.
Partner
8/10
Excellent
16 Jun 2026
James
We chose this hotel because it is within walking distance to the Key Bank Arena. We were in Buffalo for the Journey Concert and it was so easy to walk to and from the hotel. The hotel itself was okay - strange entrance into the building which also housed other businesses and we had to lug our suitcases down the stairs to get to the check-in desk (from the parking lot). Very plain hotel, sterile. Check-in staff was great.
Partner
10/10
Exceptional
27 May 2026
Sabrina
Breakfast is not included.
Family
4/10
Poor
26 May 2026
Renae
Horrible rooms messy staff rude way over priced would not recommend
Partner
10/10
Exceptional
12 May 2026
Robin
Helpful staff, clean room, beautiful hotel & steps away from KeyBank Center - perfect location! We used the easy access overflow parking. It's been years since I've stayed here & I can't wait to come back!
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Guo
The rooms are clean and well maintained.
But the shower in the pool area was broken.
I have reported to the receptionist.
10/10
Exceptional
26 Apr 2026
shawn
People, service at guest reception and restaurant. Clean and enjoyable place
Partner
10/10
Exceptional
24 Apr 2026
Chrystina Angelina
Room was large, needs more towel hangers, but beautiful location! The pool was not useable due to a pool party before hand, I found it to be lacking in cleaning. (Waste, towel, dirt) but would stay here again. Everyone is friendly, kind, and helpful.
10/10
Exceptional
19 Apr 2026
Elizabeth
Everything was great for the one night we were there
Partner
10/10
Exceptional
19 Apr 2026
Karen
Excellent
8/10
Excellent
15 Apr 2026
Austin
Everything about my stay was pleasant except for the water from the bathroom sink. It runs either extremely hot or cold and there’s really no middle ground. That could use improvement but otherwise I enjoyed my stay and would come back.
Self
10/10
Exceptional
10 Apr 2026
Joanna
Room was clean, staff was super nice
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
Melissa
Great location, clean, friendly staff, and most importantly the BEST shower.
Partner
10/10
Exceptional
07 Apr 2026
Deanne
Location excellent and rooms are spacious & very clean. Really nice lobby with great table to chair ratio (comfortable). Parking uncovered and expensive @ $18/day. Staff is great!
Friends
10/10
Exceptional
31 Mar 2026
Thomas
We had a wonderful experience. The staff went over and above for us, we will be back!!
10/10
Exceptional
17 Mar 2026
Sarah
The room was spacious and very clean
Partner
10/10
Exceptional
16 Mar 2026
mrs kim
Clean room friendly staff
Partner
10/10
Exceptional
01 Mar 2026
Lisa
Very friendly and excellent service! Very spotless!
Partner
10/10
Exceptional
23 Feb 2026
Katrina
Great location, Room spacious and clean, staff very helpful and friendly
10/10
Exceptional
22 Feb 2026
Rob
Clean room. Staff was super nice. Lot’s of things to do around the area
Family_with_children
8/10
Excellent
21 Feb 2026
Ana
Great staffing
Family_with_children
10/10
Exceptional
17 Feb 2026
Cassandra
Clean room, great location
Family_with_children
10/10
Exceptional
03 Feb 2026
Paolo
Large clean room and very clean hotel.
Leisure Family
10/10
Exceptional
01 Feb 2026
Theresa
Friendliness of staff, clean room
Leisure Partner
8/10
Excellent
05 Jan 2026
jill
Great
10/10
Exceptional
04 Jan 2026
joseph
This hotel was great. The staff was very friendly and welcoming. The room was very clean and comfortable. The Pizza restaurant was fantastic
Leisure Partner
10/10
Exceptional
01 Jan 2026
Diana
Clean room and most staff were friendly
Leisure Friends
10/10
Exceptional
30 Dec 2025
Lisa
Very clean
Easy check in/out
10/10
Exceptional
30 Dec 2025
Rosemary
Yes
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Jessica
Very clean room, nice pool with lots of towels, good breakfast selection.
Leisure Family_with_children
8/10
Excellent
28 Nov 2025
Carole
Great
Partner
10/10
Exceptional
21 Nov 2025
Kimberly
This hotel is excellent. Very clean and large rooms.
10/10
Exceptional
15 Nov 2025
Tricia
Great staff!!! Super location! Parking is tough but very nice place! Great staff!
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Ellen
Nice rooms, great location
Leisure Partner
10/10
Exceptional
10 Nov 2025
Mary
Excellent location, very clean, felt very safe as well.
Leisure Friends
10/10
Exceptional
10 Nov 2025
Shara
Great hotel option for events at Key Bank Center. Staff was super helpful, friendly and knowledgeable. Room was clean and comfortable. We enjoyed our stay and will continue to book this hotel when we are in town for an event.
Family
10/10
Exceptional
09 Nov 2025
Mary Ann
The rooms were very nice. Spacious and very clean. Easy parking. Great location for Key bank arena.
Leisure Self
10/10
Exceptional
24 Oct 2025
Robert
Clean, safe .. Excellent staff.. short walk to KeyBank centre…
Leisure Family
8/10
Excellent
20 Oct 2025
MELISSA JS
The young lady that checked us into our rooms when we arrived was very unpleasant.
Leisure Friends
10/10
Exceptional
10 Oct 2025
Valerie
The parking was a bit confusing as i turned into a gated lot and did not have room key with me. I hadnt checked in yet. The gate wouldn't raise and i couldnt back out onto a busy street. Then magically for no explained reason it opened. This was on the lobby level,entrance on side.

The bar has a limited menu for breakfast. Better bet is to visit Tim Horton's across the street
Leisure Partner
10/10
Exceptional
01 Oct 2025
James
Nice property
Leisure Family
8/10
Excellent
22 Sep 2025
Kimberly
We enjoyed our stay however were disappointed having to pay a parking fee. This should have been included in the price we payed for our stay.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Maryjean
Beautiful property
Leisure Family_with_children
10/10
Exceptional
30 Aug 2025
Islam
I like it because there service really good
10/10
Exceptional
28 Aug 2025
raymond
hot tub was great
10/10
Exceptional
28 Aug 2025
Kimberly
Big rooms, clean, amazing beds
Leisure Family
10/10
Exceptional
18 Aug 2025
Mary Ellen
The room was very spacious.
Leisure Partner
6/10
Pleasant
15 Aug 2025
Thomas
The first room we got both tvs didn’t work, staff came to fix they couldn’t fix or didn’t know how? So they moved us to a new room after we had gotten somewhat settled after long drive. Not as clean as we expected….
Leisure Family
2/10
Poor
12 Aug 2025
Clifford
Yes allthough i received an itinerary and confirmation number and receipt i was refused a room rental
They say i didn't provide enough cash I would never suggest thisvplace to anydecent Christians
10/10
Exceptional
10 Aug 2025
Frances

Excellent

We had a great stay. In town for the Goo Goo Dolls concert. Staff was very friendly and hospitable, hotel was very clean, comfortable and well kept. Will definitely stay there again.
Partner
2/10
Poor
10 Aug 2025
Katerina

Clean room, dirty pool and good area-not worth it

Pool was disgusting with kids jumping in the jacuzzi with floaters. I told the front desk and they gave us free breakfast but the next day the chef didn’t show up so there was no breakfast. The person working at the cafe the night before had a dirty shirt and hair. It was gross.
4/10
Poor
03 Aug 2025
John
Paid extra for breakfast but none was available when we came down for breakfast.
4/10
Poor
31 Jul 2025
Nicholas
Everything was great except they charged me $72 for daily parking over 4 days — I didn’t have a car. FRAUD. Watch out for them trying to rip you off!!!
10/10
Exceptional
27 Jul 2025
Erin
Wonderful stay! Great area with things to do!
Leisure Family
8/10
Excellent
11 Jul 2025
Tera
Property was clean. Lots of space. The only real negative was setting my ac to 67 but it never going below 70.
10/10
Exceptional
05 Jul 2025
James
I love the hotel and lobby love the pool. Love this hotel and everything about it!
Family
10/10
Exceptional
05 Jul 2025
Cynthia
Great hotel in a great location! Very clean and comfortable
Partner
10/10
Exceptional
01 Jul 2025
Brandon
Great hotel, awesome location, fantastic staff and very clean spot
Leisure Partner
10/10
Exceptional
30 Jun 2025
Colleen
Very comfortable. The staff was friendly and helpful.
Leisure Family
10/10
Exceptional
22 Jun 2025
Shota

Great hotel

will definitely stay here again on site parking and walking distance to my concert venue
Self
8/10
Excellent
08 Jun 2025
Cynthia

Excellent

At 1st my room wasn't cleaned. But I told the front desk and they upgraded my room free of charge and validate my parking. So I can't complain
Friends_and_family Friends
10/10
Exceptional
27 May 2025
Karen
This hotel is absolutely amazing! I definitely recommend!
Leisure Family
10/10
Exceptional
18 May 2025
Michael
I loved how close to key bank center and the naval park the proery was located
Leisure Partner
8/10
Excellent
08 May 2025
ShaTanda
My only grievance is the microwaved breakfast that costs $44
Leisure Friends
6/10
Pleasant
04 May 2025
Christina
Room was clean however there was a show going on at the KeyBank arena literally right down the street, where event goers were parking it the hotel lot. Staff did nothing about these parkers, making it impossible for us to park our car. We paid $18 a night to park and couldn't even get a spot at 5pm. Not happy about this at all.
Partner
10/10
Exceptional
04 May 2025
Victoria
Loved the0 restaurant in the building. Pool is amazing. Ver0y clean.
Leisure Friends
10/10
Exceptional
24 Apr 2025
Sheryl
Staff was so helpful when we had issues with our TV. They upgraded our room which was lovely but not necessary.
Leisure Friends
10/10
Exceptional
24 Apr 2025
Kristin
Close to key bank center
Leisure Family
10/10
Exceptional
20 Apr 2025
Michael
I thought the rooms were clean and the property is well maintained
Leisure Family
10/10
Exceptional
16 Apr 2025
Andrea
This hotel never disappoints..I was in for Kelsea Ballerini and the Bandits game. The location is great- just a couple blocks from the arena. The staff is always so welcoming and helpful. And I love the rooms there. Cozy and very clean.
Self
10/10
Exceptional
14 Apr 2025
Martha
This is definitely our
10/10
Exceptional
12 Apr 2025
Raechel
Loved it
10/10
Exceptional
12 Apr 2025
Karis
Everyone was really kind and the room was clean, and very comfortable. Some of the girls used the gym and hot tub and had a nice time.
Friends_and_family Friends
10/10
Exceptional
07 Apr 2025
Jackie
Loved the pool. Place was really clean. Beds great.
Leisure Family
10/10
Exceptional
06 Apr 2025
Timothy
It was an absolute great venue I've been there many times everyone is so friendly and helpful definitely got to stay there again
Business Self
10/10
Exceptional
27 Mar 2025
Hannah

Walking Distance

Love staying here because it’s so close within walking distance to Key Bank Center for shows.
10/10
Exceptional
23 Mar 2025
Melinda
N/a
Leisure Partner
10/10
Exceptional
22 Mar 2025
Kimberly
Easy parking at hotel and walkable to the Key Bank arena.
Leisure Self
10/10
Exceptional
14 Mar 2025
Bruce
*
Leisure Partner
10/10
Exceptional
08 Mar 2025
Frances
.
10/10
Exceptional
04 Mar 2025
Jolene
Very clean and great location for the KeyBank center and the casino both walkable distance . Very good hot tub and pool and room was good clean and the service was easy and friendly.
Leisure Family
10/10
Exceptional
04 Mar 2025
Mindi
Beautiful hotel and very sweet staff!
Leisure Partner
10/10
Exceptional
08 Feb 2025
Kimberly
Convenient, clean , modern . Friendly staff
6/10
Pleasant
07 Feb 2025
LYNN
The sidewalks and parking lot was a sheet of ice. No one put salt out or salted the parking lot. The mirror had a large crack. Major law suit waiting to happen!!!
Friends
10/10
Exceptional
06 Feb 2025
Gordon
Enjoyed the proximity to Key Bank Centre. Pool and hot tub facilities were excellent.

Staff was friendly and cordial and parking was within the hotel property. Easy in and out.
Leisure Partner
10/10
Exceptional
05 Feb 2025
Tamra
Great location. Excellent stay.
Partner
10/10
Exceptional
02 Feb 2025
Ashley
Great stay
4/10
Poor
01 Feb 2025
Madi
Everything was pretty clean minus the bathroom. Fire alarm woke us up. There was no staff to direct or help anyone. It was on for over an hour and the hotel made no attempt to tell anyone why or how long it would be. It took us going back in for them to tell us it was fine to go back to our room with the alarm still going… staff and attitudes didn’t make it worth while.
Leisure Partner
4/10
Poor
18 Jan 2025
John
Very loud. Kids playing hockey in the hall for hours.
Partner
10/10
Exceptional
04 Jan 2025
michael
It’s is the second time that I was a guest there pizza planet inside the hotel was nice it is a terrific hotel
Family
10/10
Exceptional
01 Jan 2025
Laura
Great hotel
8/10
Excellent
08 Dec 2024
Lynette
Staff was accommopdating and friendly.
8/10
Excellent
05 Dec 2024
Julie
The property and stay was great. The bistro terrible.
Leisure Family_with_children
10/10
Exceptional
05 Dec 2024
lynette
Rooms were large and clean. We felt comfortable. Regarding the staff one young lady was so sweet but wasn't very knowledgeable about restaurant, or the surrounding areas, one gentleman was rude. everyone else was okay. Very happy with the cleanliness however it was expensive.
Leisure Family
10/10
Exceptional
04 Dec 2024
Patrick
Shower was great, bathroom was large. Room was clean and spacious. Parking was easy to access. First night bar tender was great, one of the best espresso martinis. Second night bartender not good at all, but was polite.
Leisure Partner
10/10
Exceptional
01 Dec 2024
Joseph
Very friendly staff during check in. Place was very clean. Pool and hot tub area very well maintained and clean
Leisure Family_with_children
10/10
Exceptional
30 Nov 2024
Scott
Thank you.
Family

Location & surroundings

Courtyard Buffalo Downtown/Canalside
One Canalside, 125 Main Street, Buffalo, United States

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Courtyard Buffalo Downtown/Canalside

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