Name: Quality Inn Near Walden Galleria Mal
Address: 475 Dingens St, Cheektowaga, 14206, US

8/10

Excellent

16 Jul 2026

james

No problems

Self

8/10

Excellent

12 Jul 2026

Danny

Place was clean. Breakfast was a little under whelming.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Emmanuel

Dirty floors bad air condition stains carpet

Family_with_children

6/10

Pleasant

10 Jul 2026

Ryan

Cheap hotel option but unfortunately had its drawbacks. Stayed Monday night through Friday morning on business trip. Every evening when I returned my keycard didn’t work to allow me to enter my room. The first day I thought it may be my wallet that has protection against credit card data being stolen, however the next few days I kept the key in my pocket with nothing else and it kept happening. The female front desk attendant was very kind and apologized but each night I would try (second floor room) and then have to come back down and have them reactivate my card. Both attendants said the key cards they use have issues so why isn’t Quality Inn fixing this issue, I assume I’m not the only one. Again, staff was very kind and the included breakfast was decent for being a free inclusion. It’s just annoying after a long day of work to have to continuously have to return back to the check in desk, wait in line and then have them reactivate your card.

Self

10/10

Exceptional

10 Jul 2026

Albert

Renee, the evening front desk worker, was helpful and friendly

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Tamara

This Quality Inn was chosen by us mainly for the price as well as the accessibility to the interstate for our next day trip to Niagara Falls. The hotel is in an okay location and restaurants were 2-5 miles away. The hotel staff were welcoming and helpful. Our rooms (2 rooms with 2 queens) were clean and comfortable. The pool was closed and therefore not accessible. The breakfast area was clean and the coffee was great! The selection of breakfast foods were limited with waffles, cereal, bagels, muffins toast, yogurt,apples, juices and coffee. Would we stay here again? Yes we would because the price was right and the hotel was clean and comfortable.

Family

6/10

Pleasant

07 Jul 2026

Roksana

Old building, but clean. Staff was friendly. Breakfast was mostly carbs. Pool was down. No microwave in the room.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Daniel

The bedding was clean. One pillowcase wasn’t. The carpets and upholstery were deeply stained and worn. Mattress sagged.

I chose to keep my shoes on for the duration of my stay.

Breakfast offerings were slim. The highlight was frozen jimmy dean sausage egg and cheese croissants. I was instructed to microwave it for two minutes. It was hot and contained protein. Hot sauce made it palatable.

Plenty of parking. Free WiFi. Fridge in the room worked once I adjusted the settings.

Got my 8h of sleep and headed back out on the road.

Self

8/10

Excellent

06 Jul 2026

Md Fozlul

Nice

Family_with_children

10/10

Exceptional

05 Jul 2026

Thomas

It was fine for me as I was just passing through. The room was good except the carpet and upholstery on the chair were dirty. The bed was very comfortable. Breakfast was a typical hotel breakfast. The only food option that was not all carbs was yogurt. Staff were very friendly.

Pet

4/10

Poor

03 Jul 2026

Guy

Carpet straight out of the 80s (style and condition), upholstery on room chair worn out. TV way too small for 2026. The common areas were clean but the room smelled old, likely and old smokers paradise. Breakfast from 6 to 9 on weekends is not much useful. Gym has no weights.

Partner

8/10

Excellent

02 Jul 2026

Lori

The property is being renovated, so the pool area was unavailable. Staff was great, the facility and our room was clean. The shower let more water out of the lower faucet than the shower head, but it worked as we were only overnighters. The continental breakfast was okay, looked for some eggs or protein, but breakfast sandwiches were the only source. That said, there were plenty of carb options!

Partner

10/10

Exceptional

29 Jun 2026

Vasanthakumar

Excellent stay! The room was very clean and comfortable. The staff were friendly, welcoming, and always helpful. Breakfast had a good variety and was fresh and delicious. Parking was easy and convenient. I would definitely stay here again and highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Michael

Everything was very clean staff was nice. Place could use updating but was a great stay

Family

2/10

Poor

25 Jun 2026

Carolyn

property was very run down. Rooms smelled like mold and smoke. very old carpet in room. old bed covers. Pool was closed. Front staff was rude. Didnt even stay, checked out and left after 5 min. they wouldn't refund the booking. Front staff was yelling. Dont book this hotel!!!

Family

10/10

Exceptional

22 Jun 2026

Aleksei

Lived in this hotel for 3 weeks while looking for apartment to lease. Good small quiet hotel with tasty breakfasts and unlimited coffee/water/juices/kitchen with microwave 24/7. Pool and laundry don't work all the time

Self

6/10

Pleasant

22 Jun 2026

Rangarajan

Not that great but ok ish stay.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Erica

Super clean and friendly staff. Pool was not working but that happens. Breakfast had virtually no protein options other than some yogurt and frozen breakfast sandwiches.

Family_with_children

8/10

Excellent

13 Jun 2026

Kathleen

The things I really liked about this hotel were that it was clean without smelling of industrial fragrance, it was quiet when we were trying to sleep, and it was conveniently located near the highway. I am very sensitive to air fresheners and scented cleaners, and this hotel was comfortably clean and neutral smelling. Not sure if the walls are soundproofed or if it just happened to be a quiet weekend. The king sized bed was a bit soft for us, but it was okay. The coffee had a weird taste. The pool was closed for repairs when we were there, and we didn't eat the breakfast, so I can't comment on those things.

Partner

8/10

Excellent

10 Jun 2026

Moumita

it was a good stay, however breakfast option were very less

Family_with_children

8/10

Excellent

09 Jun 2026

Suzanne

Everything was clean and comfortable. The outdated A/C and road noise was a bit loud and disruptive. But overall a good value for the price

Pet

8/10

Excellent

08 Jun 2026

Matt

The location to my work was perfect for me . The staff was courteous . The bath/shower pull knob for the shower did not work properly in room 207 .

Self

8/10

Excellent

07 Jun 2026

Desiree

Property was quiet, room nice and cool bed and pillows comfortable

Pool closed

8/10

Excellent

31 May 2026

Aleksei Fedorovich

A clean, quiet, and cozy hotel. The rooms are spacious and comfortable. The breakfasts are delicious and hearty. The staff is friendly. Tea, coffee, and juices are available at any time of day or night. I gave it a rating of 4 out of 5 because the swimming pool was out of order, and the laundry service was also unavailable.

Self

8/10

Excellent

27 May 2026

Melissa

•Our spacious accommodations included a good-sized TV/cabinet, useful table, nice chairs, and two large beds. The large window offered three levels of light and privacy. The bed was clean, soft and gave us a great night’s sleep!
•The bathroom was roomy, providing plenty of linens and toiletries…and lots of options to set out and/or hang up our things. Everything was very clean!!
•(We did not use the breakfast area, but at quick glance it looked clean and inviting.)
•The parking lot was large, but it appeared most cars parked near the main lobby entrance. The neighborhood was a little depressed, but the lot was well-lit.

Partner

10/10

Exceptional

27 May 2026

Neal

Nice hotel! The staff was particularly helpful!

Family_with_children

10/10

Exceptional

26 May 2026

Leonardo

breakfast was ok, fresh and clean, never crowdy, with time enough for all needs. Enough Parking Easy and safe,

Family

10/10

Exceptional

26 May 2026

Shine

I

Self

10/10

Exceptional

25 May 2026

JUAN

Great staff!!! Professional and friendly.

Family

2/10

Poor

21 May 2026

Amandeep

Room was ok. Towels in the room had staines on it. They don’t even provide the water bottles for rooms.

Family

10/10

Exceptional

21 May 2026

Carol

Yes, parking was fine, everything was very clean and the breakfast was great!

Family

6/10

Pleasant

18 May 2026

Ellen

requesting a room is never honored.

10/10

Exceptional

17 May 2026

Bradley

Great stay and pet friendly. Will definitely stay here again.

8/10

Excellent

17 May 2026

William

Ask for an early checkout they only gave me a half an hour which was fine but at 11:30 they were knocking on the door telling me it's time to check out I have to go now other than that it was perfect

Self

6/10

Pleasant

16 May 2026

Michele

Can be very noisy

Self

6/10

Pleasant

14 May 2026

JULIE

hôtel aurais besoin un peu d'amour point vu tapis et lingerie car la senteur de cigarette est encore présente. Alors rafraichir hôtel serais bien car le personnel est merveilleux.

Partner

2/10

Poor

12 May 2026

Mihaela

From ants in the room to hair in the fridge this was not a good experience. The property is old and dingy and the cleaning is superficial at best:(

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Alex

Clean room, good location, very friendly staff!

8/10

Excellent

04 May 2026

George

Room was clean and bed was quite comfortable. Appreciate night light in bathroom and choice of ceiling light with or without exhaust fan. A/C unit is acceptably quiet when running. Room lighting at night is excellent.

Partner

2/10

Poor

03 May 2026

Anna

The rooms were terrible, stains all over the floor, mold on walls the bed was not comfortable at all!!! The breakfast was a Joke hardly anything out. Not happy one bit for as much as I paid!!!!!

Partner

10/10

Exceptional

03 May 2026

Melissa

Parking easy, close to shopping centres

4/10

Poor

26 Apr 2026

Brian

When I attempted to pull into the driveway, there was about a dozen juvenile males playing football in the parking lot and would not let me in. I had to honk several times to get them to move to get into the property. Once I checked in. I left and came back. The same juvenile males were physically fighting and wrestling in the business area being loud and causing a disturbance.

The continental breakfast contained zero protein. The only food were cereal, waffles, bagels, and apples. I will never come back to this hotel.

Self

8/10

Excellent

23 Apr 2026

Luke

Stayed in mid April. Room was clean and staff friendly. Decent continental breakfast. Would stay here again.

Family

10/10

Exceptional

20 Apr 2026

Qianru

👍

8/10

Excellent

20 Apr 2026

Quinn

The room was great. Staff was excellent. The pool was closed for renovations and that was one of the reasons I chose it. I appreciate the need for renovations and updates but that's hold be made known on the qe page up front. Otherwise, a very nice atay..

10/10

Exceptional

20 Apr 2026

Bryanna

Our room was clean, there was ample parking, staff was very friendly, and I was very impressed by all of the options at the complimentary breakfast.

Partner

10/10

Exceptional

18 Apr 2026

Erica

Very friendly sand helpful staff. Clean rooms.

10/10

Exceptional

17 Apr 2026

Rikard

Great

8/10

Excellent

12 Apr 2026

Sasha

Parking was easy, room was clean. Good for short term stay. Breakfast had lots of options and clean breakfast room, but it ends quite early (9am) Room keys tend to lose opening ability often. Had to re-code it multiple times, but over all was a good stay for the price!

Partner

6/10

Pleasant

12 Apr 2026

Erika

.

Family

8/10

Excellent

12 Apr 2026

Sergey

yes

Family_with_children

8/10

Excellent

10 Apr 2026

Jacqueline

Ok

Friends

10/10

Exceptional

10 Apr 2026

laura

Clean room, parking was great

10/10

Exceptional

08 Apr 2026

Mohammad

Clean room and great staff.

Family_with_children

6/10

Pleasant

08 Apr 2026

Elizabeth

The pool and laundry room were closed. The building smelled of marijuanas as soon as you walk in. And there was a used bar of soap with hair on it left in the shower.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Anchalee

Big room, friendly staff

Family_with_children

10/10

Exceptional

04 Apr 2026

Randall

Lobby staff were wonderful and very helpful. Breakfast was solid. Room very clean. Would stay again.

Friends_and_family Family

4/10

Poor

02 Apr 2026

Morgan

When checking into the hotel there was obviously some sort of zoom meeting going on at the front desk. While the clerk checked us in, he was about to explain where the room was and asked \"please hold a second so I can do roll call\" to which he unmuted the microphone and tried to introduce himself to the clearly more important moment.
At 5 am when I woke to use the bathroom, I turned the light on which spooked the resident cockroaches. 2 went skittering across the sink, to which I smushed one and missed the other.

In the morning, when we went to leave, I spoke with a lady at the front desk. Shared about our bug run in to which she explained. \"We just had an exterminator come in recently but we were told it could take 2-3 weeks for them to be completely gone..we appreciate your understanding!\"
24 hours later, and I am still not understanding. You let us check into a facility that you had treated, but told no one about.
When I called back now to clarify my upset (before leaving an honest review), the same woman stated, \"how could we warn you about something if we didnt know they were there, if the previous guests didnt tell us?\"
I reminded her she had mention they had an extreminator there but was told \"thats just something we do around areas in general\"

We stay in MANY hotels and this will definitely not be one we stay at again.

**unneeded by us, but the pool was also closed and we were not told when making the reservation. Glad my kids weren't along for this trip.

Partner

4/10

Poor

02 Apr 2026

Carina

Breakfast only available till 9 AM and the pool was not open which we were not advised of through Expedia. TV in room was incredibly small and cable worked incredibly slow.

10/10

Exceptional

30 Mar 2026

Kira

Clean room, staff was kind, Breakfast was okay. Not a lot of protein sources. But they had hot breakfast.

Partner

6/10

Pleasant

29 Mar 2026

Alison

Good breakfast and lovely staff. Run down rooms and the pool was closed.

6/10

Pleasant

29 Mar 2026

Meegan

The hotel was very clean, although it rained and there were areas that were closed off due to leaks. The pool was closed. The buffet was rather basic; no meat or eggs. The entire hotel looks like it could do with updating. Areas were very worn.

Friends_and_family Family

2/10

Poor

28 Mar 2026

Jessica

We didn’t know the pool was closed and had to go somewhere else. That was the reason we chose it

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Felix

The pool was under renovation they should put that on booking sites so we can know this information

Friends

4/10

Poor

23 Mar 2026

jessica

Front desk manager manually entered my card number which I thought was sketchy. Pool wasn't open. Refrigerator made a consistent rattling noise. Bathroom caulk was black. Carpets were stained. They could do better.

Self

10/10

Exceptional

23 Mar 2026

Bridgette

My daughter said best service since COVID.

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Miles

staff helpful/friendly

10/10

Exceptional

22 Mar 2026

Mandy

We had a pleasant stay. Every staff member was nothing but nice!!! Room was clean.
Great options at breakfast. No complaints at all!!

Partner

8/10

Excellent

22 Mar 2026

Erin

Breakfast great! Bed was soft and linens very clean. Currently under renovations, but did not impact stay.

Partner

8/10

Excellent

22 Mar 2026

Barry

It was a decent hotel for the price. The lady at the front desk was friendly. Simply a basic “nothing special” older hotel. The room was totally fine. No complaints.

Family_with_children

6/10

Pleasant

22 Mar 2026

Irving

The room was okay, although the AC/heater was quite loud. The bed was excellent though.

Partner

6/10

Pleasant

21 Mar 2026

Keely

Room was clean except for hair in the sink and tub. I went to use a washcloth and found hair embedded in it. Beds were hard.

8/10

Excellent

15 Mar 2026

Derrick

Clean, comfortable, restaurants nearby, served our purpose for a getaway.

Friends_and_family Friends

8/10

Excellent

15 Mar 2026

Dave

N/a

Friends

6/10

Pleasant

15 Mar 2026

Brian

Pool was closed which was a disappointment for the 5 children we where traveling with

Family_with_children

2/10

Poor

14 Mar 2026

Jacqueline

. The room was not as clean as advertised. The rug was stained and the room did not smell freshly cleaned. The breakfast area was extremely small and uncomfortable, so I did not even use it. The staff’s customer service was poor. The pool was advertised but closed, which was very disappointing, especially for my child. Overall, a very disappointing experience. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Melissa

Good location for our visit for a concert at Keybank. Room was clean, bed was comfortable.

Partner

4/10

Poor

08 Mar 2026

Amy

Pool was closed

Family_with_children

10/10

Exceptional

04 Mar 2026

Cali

Very nice staff

Partner

2/10

Poor

02 Mar 2026

Rhonda

The pool was out of order, no one seemed to know why. I expected a little more for the breakfast. the certificate of operations for the elevator expired 1-31-26. there were people standing out side of entry doors smoking pot. that's all you could smell on the second floor. All in all it was one of the worse places I have ever stayed in.

Family

6/10

Pleasant

01 Mar 2026

Sean

The room was clean and the staff was very helpful and polite. The parking lot definitely needed cleaned up the pool was closed and there was no breakfast.

Partner

6/10

Pleasant

18 Feb 2026

Tina

The beds were really hard. There was constant marijuana smell that came into our room door, slamming all night remote did not work to our TV. Could not adjust the heat and there was a picture ripped off the wall did not sleep well at all we were completely exhausted our whole mini vacation breakfast was excellent and staff was excellent.

8/10

Excellent

17 Feb 2026

Darlynne

Good clean room and small pool kid liked it..
Basic breakfast appreciated, front desk friendly.lota of parking

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Sarah

Room was spotless and the bed was exceptionally comfortable.

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Brad

beds were comfortable. Carpets were stained in the room. breakfast was not good. no hot plates basically bagels and yogurt.

Leisure Partner

8/10

Excellent

15 Feb 2026

Mark

Staff was courteous...room was clean but weathered ...also small tv and channel system guide was really frustrating

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Andrea

The staff were very courteous and helpful.
Room was ok - needs updating. Curled wallpaper, dirty chair, spots/stains in carpet.

Partner

2/10

Poor

15 Feb 2026

Ishak

The room was without heat and so freaking cold till i got sick the next day and my experience was terrible, plus the breakfast zero from ten

Business_and_leisure Partner

10/10

Exceptional

14 Feb 2026

Lorraine

Room was clean - check-in was effortless - hot coffee and a bite to eat for breakfast - convenient location - overall great experience!

Leisure Partner

6/10

Pleasant

07 Feb 2026

Holly

The room was clean, the staff was friendly. However the breakfast was really poor. Cereal and coffee were readily available, but the hot foods really left something to be desired.

10/10

Exceptional

01 Feb 2026

Pasquale

Ckean Great staff Very welcoming Will go again

10/10

Exceptional

19 Jan 2026

James

Absolutely clen and staff was great

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Grant

Disappointed in breakfast selections, everything else about the hotel was great. Room was huge, a nice surprise.

Leisure Family

10/10

Exceptional

18 Jan 2026

Benjamin

Our room was clean, the staff and facility were very helpful and nice, and our dog enjoyed the stay as well!

Leisure Pet

10/10

Exceptional

17 Jan 2026

Dan

All good. No complaints

Business Self

10/10

Exceptional

06 Jan 2026

Steven

Staff was great

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

Steven

Comfortable room..... and quiet very helpful staff 👍👍👍

Business_and_leisure

10/10

Exceptional

05 Jan 2026

Steven

Great and very friendly staff ...they took very good care of me 👍

Business_and_leisure

8/10

Excellent

04 Jan 2026

Chris

Staff was friendly and accessible to our needs. The waffle irons for breakfast make for a good free breakfast option with two types of batter every morning. The pool is a hit with the kids and open feom 6am-10pm, offering flexibility in our daily schedule to get the kids pool time.

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Ryan

Friendly staff decent stay on a budget

Leisure Family_with_children