Hotel at Lafayette Trademark Collection by Wyndham

United States , Buffalo - NY
Buffalo, 391 Washington Street
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100 reviews shown

8/10

Excellent

10 Mar 2026

Sheila

This hotel is in a historic building, built in 1904, which was interesting, but you need to be prepared for what that entails. It took forever to heat our room, the windows were quite drafty, there were lots of noises (creaks, bumps, street noise) but for a 2 night stay, it served it's purpose.

Partner

10/10

Exceptional

04 Mar 2026

Thomas

Fourth time staying here for a Sabres game. Looking forward to returning again

10/10

Exceptional

03 Mar 2026

Sandra

We stayed for a concert at Keybank. Pretty close walk. The same staff was there in the evening and in the morning and was very pleasant both times! Very cute place to stay. We’ve been here a few times and will definitely come back.
If I had to critique one thing. The coffee in the room was horrible.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Jolene

Beautiful place! Our room was adorable and clean! The staff were friendly and welcoming! Would highly recommend!

10/10

Exceptional

22 Feb 2026

Pasquale

Everything was excellent would definitely go back…

Family

8/10

Excellent

17 Feb 2026

Troy

Yes

Partner

6/10

Pleasant

15 Feb 2026

Steven

Staff was curtious and room was clean. Flooring in the room appeared to be fairly new but was very squeaky.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Jennifer

Beautiful rooms

Partner

8/10

Excellent

14 Feb 2026

JOHN

The room was clean and well stocked with basic necessities. The staff was very friendly and went beyond in their duties to accommodate. I would definitely stay there again.

Leisure Partner

2/10

Poor

14 Feb 2026

Rachel

Disappointed was like faults advertising on their web.. room was smaller than expected.. not recommended

Leisure Partner

2/10

Poor

12 Feb 2026

Andrew

The staff were terrible, poor check in experience - no customer service or care from several (all) staff encountered. The hotel and rooms are oversold, I feel ripped off. Most of the property is empty, not used, it seems to be a building that was completely run down, then only half fixed up. It is a half baked property.

6/10

Pleasant

08 Feb 2026

Mary

If you looking for a place to stay for an event, this will work. But I would not stay here for more than one or two nights. It is in a good location if your looking to walk to bars or Key Bank arena. The room was small. The pictures make it look more elegant than in person. This is an old building that made into a hotel.

Leisure Partner

8/10

Excellent

07 Feb 2026

joshua

Check in was very easy. Parking garage was just down the the street. The hotel the old as expected. Rooms were very nice, clean, warm and comfortable. Minor issues, door handle to the bathroom was falling off, tub drain didn't seal for a bath. With a few updates, everything would be perfect. As a side note, the attached cafe for breakfast was absolutely amazing!!!! Would certainky stay again, only a 15 minute walk to the Key Bank Center.

Leisure Family

10/10

Exceptional

06 Feb 2026

Cole

Very roomy, nice & clean. I would highly recommend this hotel. Would stay here again. Please note that if you leave and have a night out, door is locked and you will need to be buzzed in. I would enquire if you plan to leave the hotel and come back late.

Leisure Partner

4/10

Poor

06 Feb 2026

Leann

Building is outdated. As soon as you walk in to the lobby, the room is filled with the smell of curry. Our room had pieces of the wall missing. Room is very small. Walls are paper thin, and you can hear everything, including the plumbing, the one thing that was nice was the bed was comfortable.

10/10

Exceptional

02 Feb 2026

marc

Room was clean & organized check in & check out went well

Leisure Partner

2/10

Poor

01 Feb 2026

Patti K

The bed was hard as were all four pillows. Worse, we were repeatedly awakened by what sounded like water running through the walls, footsteps upstairs, and loud voices in the halls.

Leisure

8/10

Excellent

30 Jan 2026

wayne

I had a few issues with my initial room, which required a switch. After showing the manager some pics, she quickly resolved by moving and upgrading me to a really nice corner suite. Perhaps it was the cold in buffalo, but even setting the thermostat to 80+, it never blew hot air. Glad there was an extra blanket in the closet. I'm sure this was once the Grand Dame of Buffalo with lots of design elements from a past era, but some attention to the lobby are in order. I understand that a grill/bar/restaurant are in the works, which will be a nice feature to have (the connecting coffee shop doesn't open until 8am!!!).

Business

8/10

Excellent

21 Jan 2026

Nicole

This is a very unique hotel and it was actually a fun spot with a great cafe attached. The area was within walking distance to several restaurants but not safe at night. I enjoyed this hotel very much.

Leisure Family

6/10

Pleasant

11 Jan 2026

Ben

Room condition was fine. Wasn’t happy that $200 dollars was taken out from my bank account as a deposit till when I left without anyone telling me.

Leisure Self

8/10

Excellent

08 Jan 2026

Emma

Nothing stood out, staff was barely seen often in the office downstairs instead of at the desk. Was not made aware of any amenities, or anything really- the person that checked us in didn’t really say much, felt like we were disturbing her and at check out the person took the key and didn’t say anything. No info was given about the hotel, the area or anything. Room was alright, did what it needed to do but ice machine was broken and fridge barely chilled things. Overall it was a basic stay, in what I thought would’ve been a better stay.

Leisure Family

10/10

Exceptional

07 Jan 2026

Thomas

Staff was friendly

8/10

Excellent

22 Dec 2025

Pamela

Nice big room. Love the fireplace. There was hair on the pillow and the lady at the front desk in the evening was not very friendly. That’s the reason for a 4 star rating. The lady at the front desk in the morning was so nice and cheerful. We will stay again.

Partner

10/10

Exceptional

21 Dec 2025

Jennifer

Great old hotel. Lobby was beautiful. Hallways were spacious and very nice. The room was just the right size. Everywhere we turned there was something unique and interesting to see. If you like old buildings with modern amenities this is a great hotel to stay at.

Partner

4/10

Poor

12 Dec 2025

David

The parking situation is off-site about one block which was a little odd. She called it the “Adam ramp” and gave an address, was not very clearly indicated and difficult to know if we were even in the right parking lot. You only find out by using the QR code to get out. We tested it right away to make sure we had the right lot. We had to request a new room because the initial room smelled like someone smoked weed in the room despite their non-smoking policy. Front desk seemed a little perturbed at us asking for this and were not apologetic for the state of the room. A new room was given to us that was in a fine state but had a bed downgrade to a queen bed instead of a king which was annoying but not annoying enough to ask for a third new room with the proper amenities that we paid for.

Leisure Friends

10/10

Exceptional

08 Dec 2025

Dylan

I love the history in the hotel

Leisure Partner

6/10

Pleasant

06 Dec 2025

Dorene

The room was cold upon arrival so we just amended the thermostat, however, one of the remotes didn't work so one TV wasn't functional. Then the banquet we were there for was unheated! It was 8 degrees that day. They were bringing out space heaters and all of us in nice dresses were wearing jackets.

Leisure Family

10/10

Exceptional

05 Dec 2025

Brendan

Room is spotless. The front desk staff was friendly and happy to help at both check in and check out. Great stay and would recommend!

10/10

Exceptional

02 Dec 2025

David

Exceptional staff. Nice clean room and handy for eating, drinking, and the train station.

Self

8/10

Excellent

21 Nov 2025

ANTHONY

Old school but nice

Leisure Partner

6/10

Pleasant

20 Nov 2025

JARED

Clean. The hotel was not busy and they put all the guests right next to each other and I was in a room that just looked at the side of the building and a bunch of garbage on the roof. Odd decision making.

8/10

Excellent

19 Nov 2025

John

The room was just great. The location was also very good. The hotel is old, but has been remodeled and is in great shape. It apparently has a history of being haunted---and you could see why, sort of a \"The Shining\" vibe, but we experienced no ghosts or apparitions :). Highly recommend.

Leisure Partner

6/10

Pleasant

16 Nov 2025

Dawn

The staff was super friendly and helpful. The hotel itself is strange. The bed was small, the room was a little beat up and the hotel has basically no amenities. There’s a coffee shop in the lobby that’s open 8am-2pm, aside from that there is nothing - no vending machine, no restaurant, no bottled water… Very basic.

Leisure Family

2/10

Poor

13 Nov 2025

Stephen

This hotel was terrible we refused our room and cancelled upon arrival. We were advised we have to pay 1 night. We protest. Entire floor and room smelled of smoke cigarettes. No full service restaurant and not notified before cancellation period expired. Room and hotel in decay and disrepair. Stains everywhere in hallway and room.

Advertising this hotel as Unique Historic Upscale Lodging is outrageous.

Leisure

8/10

Excellent

11 Nov 2025

Christie

We stay here about once a year when we are in town for a Sabres game. Always clean, great rooms, close to arena. Easy access to parking nearby. Will return!

10/10

Exceptional

10 Nov 2025

Arianna

Everything was clean. Staff helpful. Nice vintage hotel with modern rooms.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Savonne

Lovely hotel, room very clean and chic, the lobby could stand to be cleaned up a bit but nice stay

Business

8/10

Excellent

08 Nov 2025

Greg

Overall good hotel for price and location

Business Partner

10/10

Exceptional

08 Nov 2025

Peter

Large clean room. All good

Leisure Partner

4/10

Poor

01 Nov 2025

Dena

Staff wasn't very knowledgable or forth coming with info. No valet and parking garage down the street. Lobby not very inviting. My room jad no heat had to get a heater from front desk. Fire alarm went off but was a false alarm but rhe stairs were not clearly marked and staff was very limited. I saw one person on staff. No lobby bar or restaurants. I will be aaking for some sort of compensation for a poor experience.

Leisure Family

2/10

Poor

29 Oct 2025

Armando

The room felt old and rundown, the carpet was sticky, the bathroom floor tiles were very dirty, the bed was old and uncomfortable, the lobby was nothing like the picture, it was dark and rundown. The shades were falling off the runners, just horrible

Business

8/10

Excellent

22 Oct 2025

Glen

Nice place

10/10

Exceptional

22 Oct 2025

Frances

Our room was clean and comfortable. The historic appeal of the hotel was awesome. We thoroughly enjoyed our stay.

Partner

6/10

Pleasant

18 Oct 2025

cindy

The sink was completely stopped up. No-one available to fix it. Someone found a plunger and it did it myself. I was offered to move rooms but we were already set up in that room.
The coffee pot was filthy. So i had wash it before i could use it.
The safety deposit box was locked so we couldn't use it.
The bed side tables are extremely low, practically unusable.
Bed was comfortable.
Conveniently located.
Overall i would give it a 3.

Partner

10/10

Exceptional

16 Oct 2025

Christine

This hotel was a beautiful old building with unique architecture and comfortable, high-ceiling rooms. It was in a great location, allowing for easy walking to the arena, waterfront, and free tram. The only thing to be aware of is that there is a large population of homeless in the area that can make one feel unsafe, especially at night. It is not the fault of the hotel just an unfortunate reality of the times.

6/10

Pleasant

13 Oct 2025

Cassidy

Room was very spacious. Bed was not very comfortable, however, the pillows were. Shower was missing some tiles but other than that it was clean and well kept.

Partner

8/10

Excellent

12 Oct 2025

Roseann

I would have liked the customer service to be better

4/10

Poor

11 Oct 2025

Gabriella

Couldn’t tell if I was sleeping on the floor or the bed; the mattress was a rock. Dirty floor as well.

8/10

Excellent

07 Oct 2025

Mike

It’s a little tired. The upgraded Jr suite was nice. Staff was less than engaged. The homeless numbers around this area is getting to be uncomfortable.

8/10

Excellent

04 Oct 2025

Dale

Downtown Buffalo isn't what she was when the Lafayette Hotel was built. I would not want to arrive or depart this hotel after dark, at least not alone. By daylight it is okay. This is an old hotel but the condition is pretty nice. The staff was very helpful and available. Parking is about a block away in a garage which again is alright by daylight. The bed was comfortable and the water was plentiful and hot in the shower. The experience here is a nice mix of stately old Hotel Grandeur with mostly updated furnishings.

Leisure Family

10/10

Exceptional

02 Oct 2025

susan

Loved the room. The bed was comfortable. Loved the fireplace.

Leisure Partner

4/10

Poor

25 Sep 2025

brent

Not recommended..

When i checked in, a couple was in my room sleeping. The front desk didn't have an explanation. They moved me but I wanted to leave. The hallway carpets are dirty, the elevator was dirty. This isn't 3.5. It's 2.5 at best.

Business

10/10

Exceptional

22 Sep 2025

Beatriz

The hotel is in a great, clean area in Downtown Buffalo. Walking distance from restaurants and sightseeing. The hotel is gorgeous! Room are decent.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Marc

Very nice historic hotel. Lots of charm and spacious rooms!

Leisure Family

8/10

Excellent

18 Sep 2025

Melissa

6/10

Pleasant

15 Sep 2025

Nadine

Cool old hotel. Nice staff at check in. Rooms are very dated. Bed was too soft (uncomfortably so) and the curtains didnt keep the light out of the room. Expected much nicer for the price paid for the room.

Leisure Family

4/10

Poor

14 Sep 2025

Grace

Could be a very nice boutique hotel. Broken items in the hotel rooms, found other people’s items in places that should have been cleaned before our arrival.

10/10

Exceptional

08 Sep 2025

RYAN

Great spot

Nice old style hotel

Friends_and_family Friends

4/10

Poor

31 Aug 2025

Kenneth

Not good

4/10

Poor

29 Aug 2025

Linda

The room was immaculately clean and the towels and bedding were top notch. However…the hotel itself is just

6/10

Pleasant

27 Aug 2025

Adrienne

The lobby is dimly lit, and it looks really outdated. I understand the decore/era but everything is brown, very drabby.
The young lady that checked us in, her demeanor was very much like the decor, drabby.

Business Family

8/10

Excellent

24 Aug 2025

Chad

Hotel itself was nice. Area outside had loud construction during the day and loud vehicles at night.

Leisure Self

6/10

Pleasant

21 Aug 2025

Robin

It had weird people hanging around building.

2/10

Poor

18 Aug 2025

Haven

Old building. No fridge. Room was dark and it had no view. It’s just facing other side of the same hotel. Felt cluster phobic.

8/10

Excellent

18 Aug 2025

Mary Beth

Hotel is historic & very beautiful. Room was spacious & comfortable. No on-site restaurants except for coffee shop (which had excellent food but only til 2pm) and no on-site parking, which were too bad.

Leisure Partner

8/10

Excellent

17 Aug 2025

Sascha

Clean

Business Friends

8/10

Excellent

14 Aug 2025

Alexander

The room was great. The fitness room could use a makeover. Public Espresso is the best coffee shop in Buffalo, hands down!

Business_and_leisure Self

10/10

Exceptional

13 Aug 2025

Joshua

The bed, shower/tub, and overall layout of the room are great! I booked the hotel because my wife loves Art Deco and we were not disappointed! We attended a Buffalo Bisons game that was just a few blocks away! I highly recommend Hotel Lafayette for you stay in Buffalo!

Leisure Partner

6/10

Pleasant

02 Aug 2025

Horace

Everything was great except the bathroom in Room 225. For over $500 per night, bathroom seems like one in a horror movie - middle light is flickering, tiles are missing on where you stand. The bathtub cannot be used as the nice looking metal drain plug does not work, and it looks like it hasn't been used or cleaned with small amount of hair and pieces of things in the bathtub. The shower is open design but the water goes everywhere in the bathroom outside.

What a weird negative feature to an otherwise great hotel. If staff actually care to ask, comments would be shared. Minimal interaction at check in and out, which is also slightly weird (but not negative) but efficient.

Business Self

6/10

Pleasant

01 Aug 2025

Scott

I love the building. So much history. We stayed here about 5 years ago. It just seems like things are slipping a bit in terms of amenities and overhaul care of the property. The restaurant is now closed and other rooms in the hotel not being used. It just feels like they are moving backwards. I get it. I know it’s a large building and if business hasn’t been that good or guest levels have been down, it doesn’t make sense to keep everything open, but I just feel its definitely a downward trend. It’s a shame. Such a beautiful building.

Leisure Family

10/10

Exceptional

27 Jul 2025

James

Parking is a bit expensive and a hassle. Other than that is was a great place to stay. We enjoyed our stay!!!

4/10

Poor

26 Jul 2025

Mary

This property needs investment. Staff was not very professional. The first room I was given was made up. Second was so humid that furniture was damp. Floor tiles were missing in the shower. The hotel is dark and dingy. The neighborhood wasn’t great. Would not recommend this hotel.

Leisure Family

8/10

Excellent

22 Jul 2025

Verified traveler

No parking provided you have to park street side. A lot of homeless around and walking nearby was not safe.

Business

6/10

Pleasant

21 Jul 2025

Ashley

Our stay was ok.

Leisure Family

2/10

Poor

11 Jul 2025

Tera

It was dirty and moldy. Stains on the floor and furniture.

Business Self

10/10

Exceptional

06 Jul 2025

Leanna

The staff was very friendly.

Leisure Family

6/10

Pleasant

01 Jul 2025

Mon

Water only on day 1, the same with shampoo and soap.

Leisure Family

2/10

Poor

24 Jun 2025

GREGORY

Staff were not helpful. Didn’t know the name
of the street next to the hotel (Clinton) and had worked there for 2 years. Also didn’t know anything about on-street parking (Buffalo Roam). Gave me an accessible room (no big deal) but shower had floor tile pieces missing. Fitness room
In basement is a dump.

Business Self

6/10

Pleasant

16 Jun 2025

Mercedes

Very dreary lobby. Told to let the coffee house attached that we were guests for no reason.

Leisure Partner

6/10

Pleasant

10 Jun 2025

Connee

I will never stay at, or recommend, this hotel to anyone. The room was dark and not cleaned properly. The neighborhood is terrible in the evenings, and there are no onsite parking facilities and few nearby restaurants after business hours. If you don't have an available car, this is a useless place to stay.

Leisure Self

8/10

Excellent

07 Jun 2025

Douglas

Like it, need to leave early due to family issue

8/10

Excellent

07 Jun 2025

Franz

When I checked in and went to room 205, it was a small, dark room with a window looking out onto the bottom of the tiny \"courtyard\" with windows on all sides. When I went back and asked if there were any rooms available looking out, I was pleasantly surprised to be given room 203 instead - a bigger, nicer room with a bigger bed and windows with a view looking north, for the same price. What fantastic customer service! All of the folks at the front desk were very nice and pleasant as well.

Self

4/10

Poor

03 Jun 2025

Keeley

The bathroom had mold all in the shower. There was also mold in the coffee package when we opened it up. Not as clean as we would have liked it to be.

Leisure Partner

4/10

Poor

27 May 2025

Amira

Older poorly updated property. Not worth the money we paid. The room was spacious but the walls were super thin. We heard everyone and everything outside our room.

10/10

Exceptional

22 May 2025

Robert

Great hotel, perfect location

The Lafayette Hotel was absolutely gorgeous, proudly displaying its art-deco era style. The room was clean, the beds comfortable. This hotel is close to everything in downtown Buffalo. The only issue I had was the overpowering air fresheners being pumped into the hallways. It was just too much.

Friends_and_family Family

2/10

Poor

17 May 2025

Alex

The room was dirty, light fixtures weren’t working. Light bulbs were out. Shower floor tile was broken and missing. I was told there was parking and a business centre. There was none. I won’t be staying with them
or Wyndham again.

Leisure Family

8/10

Excellent

14 May 2025

paul

I will recommend it .

Leisure Family

8/10

Excellent

03 May 2025

David

I love the art deco, history, and the experience of staying at this property. Hotel staff is beyond friendly and helpful. The area looks like an area time left behind — some may find that unappealing, I didn’t mind. The shower had three holes in the shower wall, 3 small shower tiles are missing, and there are holes in the wall above the toilet that loomed like they were for a towel racks — the room I stayed in needed some maintenance; I can’t speak for other rooms. I’d stay here again.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Kenneth

Just only complain was no microwave

10/10

Exceptional

26 Apr 2025

Nathan

Love this place

The hotel is my favorite in Buffalo and possibly my favorite of any of your properties. That said, the second floor was overwhelmed with a scent cover up spray. Our room (217) was clean and comfortable. The only criticism is the bathroom door handle was loose. It just needs to have the set screw tightened.

Partner

8/10

Excellent

26 Apr 2025

Glen

Nice stay in Historic hotel in perfect location

A nice 3 night stay in this beautiful old historic hotel. Lots of history to explore with informative explanation boards. My room was huge and clean, as was the bathroom. The bed and pillows were very comfortable allowing a great sleep. Very quiet. Convenient PowerPoints and charging points. Good hot water and water pressure. Good Wifi. Room had a microwave, fridge, iron, room safe, lounge and desk. Easy check-in. Excellent Cafe on the ground floor. Perfect central location at Lafayette Square. Lots of restaurants and bars close by and easy walk to light rail (street car), Amtrak Station, Bus terminal, Buffalo Bisons stadium, City Hall and Theatre District. Relaxed stay and would definitely stay again.

Self

8/10

Excellent

20 Apr 2025

Johanna

I liked the architecture of the building. The only thing i didn't like was there was 2 steps up into the bathroom. And if you have to get up in the middle of night you have to disturb the other person sleeping.

Leisure

8/10

Excellent

12 Apr 2025

Jennifer

Sad to see the bar is gone.

Leisure Partner

8/10

Excellent

05 Apr 2025

David

Business_and_leisure Family

6/10

Pleasant

29 Mar 2025

Brad

The restaurant went out of business, and there were no vending machines or walkable restaurants in proximity that open after 2 PM. There is a coffee shop in the lobby, but it has limited hours. The beds are super comfy and we attended an event at the hotel and the food served was wonderful along with very attentive staff staff, but if you’re looking for something after the event, there is nothing around. Parking is nearby in a garage no valet that we saw. It will not be my first hotel to choose from when visiting downtown Buffalo if you’re looking for a hotel that has amenities outside of a room.

Business Family_with_children

6/10

Pleasant

26 Mar 2025

Edward

While historic - it was noisy, and furniture / floors were worn or stained - neat building / concept but just a little worn

Business

10/10

Exceptional

24 Mar 2025

Jewelsheen

Great place to stay in Buffalo

The service at the front desk is always nice and willing to answer any questions that we have with a smile

Friends_and_family Family

8/10

Excellent

12 Mar 2025

Samantha

One night stay

The room was clean and nice for a one night stay. No microwave or mini fridge was slightly disappointing. The check in staff were very nice and let us check in a little early. The evening staff were rude and told us there was no food on site when we asked about breakfast, even though there is a little cafe that serves a bunch of yummy food options...

Partner

8/10

Excellent

11 Mar 2025

Ross

I liked how the hotel was decorated in an Art-Deco architectural style. The room I stayed in really did wonders.

Leisure Self

8/10

Excellent

10 Mar 2025

Heather

Overall we loved our stay and plan to stay again in a few months. Our only \"complaint\" is that we could hear EVERYTHING above and around our room. Also, at like 1am there was a bunch of people in the hall yelling. Not the hotel's fault but it should have been addressed. Our room was so cute and unique!

Leisure Partner