Name: Wyndham Garden Buffalo Downtown
Address: 125 High Street, Buffalo, 14203, US

10/10

Exceptional

03 Aug 2026

Mary

This hotel is a hidden gem. The staff is friendly, helpful & knowledgeable. The location isn't great but the hotel offers shuttle service to over 50 local restaurants. The room was clean, though we did only have hot water in the shower. Breakfast was good & the service was great. A few gluten free items would be nice. Overall, it was a great stay.

6/10

Pleasant

03 Aug 2026

Ivonne

The hotel was nice, clean centrally located, safe very nice friendly staff. The only thing we didnt like was that did not have parking and the valet parking was so expensive for customers

10/10

Exceptional

03 Aug 2026

Juana

Excellent

10/10

Exceptional

31 Jul 2026

Amy

This hotel exceeded my expectations. Rooms were clean and comfortable, breakfast was very yummy.

10/10

Exceptional

31 Jul 2026

Brian

The breakfast was wonderful. The property was very well maintained. All of the things you want in a hotel were here.

10/10

Exceptional

31 Jul 2026

Jason

Room clean and very spacious. Everyone working was very pleasant and helpful.

4/10

Poor

30 Jul 2026

Eilin

Cannot recommend… AWFUL!!

8/10

Excellent

28 Jul 2026

Sue

This was the cleanest an most helpful hotel I’ve ever stayed. I never seen friendlier staff. Highly recommend. The shuttle around the town was so The breakfast was good and could not have ask for more

10/10

Exceptional

27 Jul 2026

ERNESTO

Parking is a bit tricky.

4/10

Poor

26 Jul 2026

Michael

The staff at the front desk were helpful and responsive. However, there were some major issues.

At one point I walked out of the hotel to find my car parked in front when I didn't request it. The front desk didn't have a good answer for why so I asked them to verify the claim check number when someone called for it. The front desk person made a note, but the next time I called, they didn't verify the claim check number. Maybe it's best to get the key back after they park it?

Also, there was one point at which there were 5 pending charges on my credit card totaling over $500. When I asked the front desk about this, they apologized and said that there was an error and they would fix it. At the current time, there are still nearly $400 of pending charges on my card.

The room was fairly clean when I got there, but had a sort of musty smell that persisted throughout my stay. When I got the room cleaned, the room was vacuumed and the bed linens and towels were changed, but the bathroom was not cleaned well at all. Also, the surfaces in the room were not cleaned properly either.

They have a coin laundry room with no coin machine and don't offer quarters at the front desk. That doesn't make sense.

Breakfast sometimes didn't include water. They seem to have run out and didn't replace it later in the morning.

The room was rather noisy. I could hear every door open. Didn't feel like I had much privacy. AC was also loud, but those units are always loud.

10/10

Exceptional

26 Jul 2026

Anthony

Great family location and friendly staff. Breakfast was basic but good

10/10

Exceptional

25 Jul 2026

Yared

I am very happy my family and I stayed here. Spacious, clean, close to so many restaurants, but most importantly the staff was very helpful and friendly. We will stay here again when we come back!! I recommend this hotel. We also enjoyed the complimentary breakfast 😋

6/10

Pleasant

24 Jul 2026

naren

It is conveniently located close to downtown, so we were able to get to all our destinations easily. there is a parking garage across the street and a hospital right there as well. staff was friendly and valet service was great. however, the room was cleaned with such a strong bleach, the smell was overwhelming for the 2 nights we stayed there and the AC did not seem to remove the humidity in the room. The TV was old (it still had AV inputs) and could not do modern things like screen casting (if that matters to you ).

10/10

Exceptional

23 Jul 2026

Dilip

good hotel

8/10

Excellent

23 Jul 2026

Brandi

Breakfast was nice and the staff was very helpful.

10/10

Exceptional

22 Jul 2026

LaToya

Very good stay
Clean facilities
Friendly staff
Accommodated my very late checkin

10/10

Exceptional

22 Jul 2026

Matthew

Staff was very attentive and friendly.

8/10

Excellent

21 Jul 2026

Thomas

Overall, great location downtown for our needs. The staff is amazing- friendly, helpful, and truly care about your needs and experience.
The shuttle service was outstanding!
Breakfast was standard continental breakfast that most free breakfast buffets include.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Scott

Great stay. Hotel staff were very friendly and helpful.

Family_with_children

8/10

Excellent

19 Jul 2026

Edward

A solid mid tier hotel that is convenient to multiple areas of downtown Buffalo and surrounding areas. Room was clean, staff was courteous and helpful. Hot/cold breakfast each morning was also a plus.

Self

10/10

Exceptional

18 Jul 2026

Archis

Great location to visit

Self

8/10

Excellent

18 Jul 2026

Kelly

Overall happy with our stay. The shower head and toilet paper dispensers need to be replaced. Valet parking should have a sign that alerts guests to leave their cars outside in the driveway, as there is not an attendant outside.

Family_with_children

10/10

Exceptional

18 Jul 2026

Joel

Included buffet breakfast was very good. Appreciated free shuttle to local area attractions. Convenient shuttle to airport (additional charge) as further from downtown. Room was spacious and clean.

Family

8/10

Excellent

16 Jul 2026

Bakr

Great and helpful staff, ok breakfast, clean room slightly outdated ac unit that's a bit on the loud side.

Family_with_children

10/10

Exceptional

16 Jul 2026

Kathleen

The staff was excellent. Front desk was helpful, valet was quick, breakfast was good. All in all I a most enjoyable stay. Good job, guys,

Partner

10/10

Exceptional

15 Jul 2026

Michael

Had a great stay

6/10

Pleasant

13 Jul 2026

Kathy

Large pieces of broken glass on the floor outside the closet. Room carpeting was noticeably unvacuumed with plastic tags on the floor from new clothing of previous inhabitant. The safe was also not working.

Called the front desk, described my issues, requested another room. Desk manager came up, apologized, handed me a key for a room on a different floor. I showed him the glass he really didn’t care so much nor did anyone help us move to the other room. We made 2 trips, no big deal.

Not cheap but relatively not expensive, comes with breakfast, there’s a shuttle for restaurant travel, but the hotel is very tired and staff is touch and go. No housekeeping or water bottle replacement on Sundays.

It’s a bargain for families with young kids because of the breakfast.

No one should ever have broken glass on the floor of their room.

Family_with_children

10/10

Exceptional

13 Jul 2026

Shannon

The staff was so friendly and attentive. Especially, the two gentleman running breakfast Sunday morning.

Friends

2/10

Poor

12 Jul 2026

Rami

Front desk people are friendly and professional especially Todd however the valet person is as very rude almost hit my car backing up then looking at me upside down with disrespectful comments
Hotel should train their valet people respect before they hire them
Very very rude person
I had other reservation for this week to same hotel ending up canceling the reservation and book other hotel
Fior sure not coming back here due to the fact valet service
Other things
Mattress not comfortable
Sound of the refrigerator loud at night

Family

8/10

Excellent

11 Jul 2026

Kenneth

Staff were extremely friendly

10/10

Exceptional

11 Jul 2026

John

The staff was was amazing! All the staff was incredibly kind & helpful. Absolutely one of the best hotels we’ve visited, in our travels.

Partner

10/10

Exceptional

10 Jul 2026

Marlene

Valet parking excellent. Allowed to leave car until released from hospital. Transportation to local restaurants also very helpful.

Partner

8/10

Excellent

09 Jul 2026

Michael

The staff were very friendly, and helpful. The valet staff were exceptional. The lack of a restaurant at the hotel was inconvienent.

Partner

8/10

Excellent

06 Jul 2026

Patricia

Overall good only complaint was the 8a chatting of the housekeeping staff outside our room

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

carrie b

The staff was so friendly and helpful. They would give me advice about attractions and restaurants.Every morning the breakfast was hot.I plan on returning to Buffalo in the future.

Self

4/10

Poor

05 Jul 2026

Vijay

Breakfast was bad and minimal options for vegetarians. Parking charges are over priced. When booked, It was mentioned parking is included but was charged $25 for Valet parking. Vehicle was parked in front of the hotel property only. This is pure cheating.

Family_with_children

10/10

Exceptional

05 Jul 2026

Amy

The staff were helpful and polite. The room was nice and large. The breakfast could have been a bit better.

10/10

Exceptional

04 Jul 2026

Luis

Nice location. The team at the reception desk very helpful and friendly. I love having the comp car valet service

Partner

8/10

Excellent

03 Jul 2026

Ali Talal

The property was clean, good conceirge service at the front desk

6/10

Pleasant

02 Jul 2026

charo

Hot Breakfast , staff was very attentive
The only thing around hotel felt unsafe for me. Felt ghetto

Family

10/10

Exceptional

01 Jul 2026

Rajat

Had a great, comfortable stay at the Wyndham Garden Buffalo Downtown! The location is unbeatable if you have business at the medical campus or want to explore downtown, as it's just a short drive from Canalside and Niagara Falls. The rooms were clean, modern, and the staff was exceptionally friendly and accommodating.

Family_with_children

10/10

Exceptional

01 Jul 2026

Gail

We were greeted at front desk by Randy. Lovely gentleman and very helpful. Driver was great. Picked us up late at night. Breakfast was very good. Great stay!!

Friends

4/10

Poor

30 Jun 2026

Brandon

No parking available. Garage for $9/day. Hotel staff noted street parking available but couldn't give cost estimate. Only ONE half-used roll of toilet paper provided in room for 4-person occupancy. Towel hook came off wall and hit me in ankle upon use. Room stayed muggy and humid despite efforts to cool. Entered breakfast area at 9:30am and coffee was completely empty. All entrees also empty. Pancake maker was broken. One (quite friendly) staff person seemed to be running the whole place. Felt horrible for her, and she was clearly overwhelmed by demand. Feels like the hotel is suffering financially and that they're doing everything they can to cut corners. Would not stay there again.

10/10

Exceptional

30 Jun 2026

Jacqueline

I stayed at the Wyndham last year, 2025, and decided that whenever the Lord blessed me to travel to Buffalo, my former residence of 47 years, this is where I will stay. My room, 411, was restocked with care. The Wyndham sparkles with cleanliness!

All the staff were and are exceptionally accommodating and genuinely concerned about my comfort and the availability of recreation areas and transportation to places within a 100-mile radius of Wyndam.

The breakfast buffet satisfied every appetite. Pancakes, eggs, cereal, coffee, and other breakfast items are available 24 hours a day in the lobby and breakfast area.

I took advantage of Valet parking, which added even more pleasure to my mini vaca.

I am looking forward to my next visit in 2027. See there!

Self

10/10

Exceptional

29 Jun 2026

Marquell

Great staff and the shuttle was very helpful!

Family

10/10

Exceptional

28 Jun 2026

Jerry

Awesome employees who were super helpful and very friendly!

Family

6/10

Pleasant

28 Jun 2026

Kiran

Car parking was not given even I booked 2 rooms for 3 days

Family_with_children

8/10

Excellent

28 Jun 2026

Carlton

It’s good the stuff

Friends

8/10

Excellent

27 Jun 2026

Ruth

Clean

8/10

Excellent

25 Jun 2026

Andy

What I liked was that the room was adequately clean. Staff were friendly and helpful. The breakfast area was wide open with many tables spread around. It would have been a better experience if the closet in the room was maintained well and organized. Breakfast could have included more choices of items.

Friends

10/10

Exceptional

24 Jun 2026

John

Everything was excellent!
This was not our first time staying here and it will not be our last.
Thanks to all the staff for making us feel welcome.

6/10

Pleasant

24 Jun 2026

Sarah

If you're visiting the hospital, this is the perfect place to stay. If you're a traveler like me who didn't realize this hotel is in a hospital complex and does not have an attached parking garage, it's inconvenient. You have the option of getting valet parking for $25, but if no valet comes outside to offer to take your car as was my experience, you have to park in a nearby garbage and drag your luggage all the way to the hotel. The drive where you're meant to park for the valet and loading up your luggage after you stay is small and crowded with vehicles, so you can't really stick around waiting for a valet to come out.

The hotel and room were clean and the continental breakfast was very nice, but if you're just a regular traveler, the inconvenience of the parking sitch isn't worth it.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Rose

Staff very helpful

Family

10/10

Exceptional

23 Jun 2026

Steve

Great staff, nice breakfast, convenient parking, it was a great stay for us to visit Buffalo museums and see the yearly Allentown Art Festival.

10/10

Exceptional

21 Jun 2026

Gina

The front desk staff were very courteous.

Self

10/10

Exceptional

21 Jun 2026

David

Incredibly helpful and professional staff.

10/10

Exceptional

20 Jun 2026

Sylvia

The staff was very helpful and cordial. Breakfast was great! Valet parking easy

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Leisha

Hotel stays in Buffalo were surprisingly expensive for the weekend we traveled recently, so we went with the Wyndham because it was the most affordable option with fairly decent reviews. The staff was very kind and helpful when needed. We loved Charlie at the bar! The bed was comfortable, and the room was a good size for my husband and me as well as our two-year-old. The included breakfast was a great and easy option, especially with a toddler (also because there is nothing else close by.) The room was clean, but dated. The bathroom was small but the hot water and pressure were great. The hallway smelled like cigarette smoke (like I actually think someone may have been smoking up there) but thankfully our room did not smell that way. The in-unit fridge was a good size and it was nice to have a microwave. Shared spaces were all clean and well-maintained. Valet was quick and easy. Overall, our stay was good and I would recommend if you are looking for a semi-affordable, no frills option in Buffalo.

Family_with_children

8/10

Excellent

19 Jun 2026

Marcus

Make sure you don’t miss the free breakfast. It is surprisingly good. There is not much close by outside for eating.

Self

8/10

Excellent

18 Jun 2026

Shannon

Excellent breakfast. Good sized room. Convenient location. My only criticism is the parking situation: you have to pay one way or another.

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

rita

Staff were very friendly and it was a decent stay overall. We did have some black ants in our room which was a little annoying, specifically in the restroom.

Partner

10/10

Exceptional

18 Jun 2026

Sumbal

Liked the shuttle service

Self

10/10

Exceptional

17 Jun 2026

Mercedes

One night stay. Location is good. We were given a list of restaurant options on arrival. Most are walkable however hotel has a free shuttle if needed. (We didn't use the shuttle but sounded good.)
Breakfast was great with MANY options.
Rooms/bathrooms and lobby are a little dated.
Staff was very friendly.

Partner

10/10

Exceptional

16 Jun 2026

jennifer

Staff was great, room was very clean, fitness center was clean and useful, and location was good to the medical district.

Partner

4/10

Poor

16 Jun 2026

Daniel

I didn’t like the size of the bed. They basically said that one room can fit five people but it didn’t. So I checked out the next day, and checked in to another hotel.

Family

10/10

Exceptional

14 Jun 2026

Paul

User friendly property. Very helpful staff

Partner

10/10

Exceptional

14 Jun 2026

alec

very friendly and helpful staff, spacious and clean rooms, great continental breakfast

Partner

10/10

Exceptional

14 Jun 2026

rita

Staff was amazing. Very helpful and friendly throughout our stay.

Partner

10/10

Exceptional

14 Jun 2026

Rosa

Staff was friendly and advised of things without having to be asked. Room was clean and spacious.

Family

8/10

Excellent

14 Jun 2026

Ronald

The hotel was clean, the staff was very polite, courteous and helpful. The only thing I can see needs help is the valet service. We were in the city for a concert along with other guest who were also using the valet service and there was only one person parking and retrieving vehicles. Since there is no parking lot on the premises valet was the preferred option cost wise.

Partner

8/10

Excellent

13 Jun 2026

Chi-Sheng

There's no parking lot or parking garage around the hotel. You either choose valet parking or park yourself at the garage with a fee one block away.

Family_with_children

10/10

Exceptional

13 Jun 2026

Hilary

Wonderful hotel, one of my favorites!

Business Friends

10/10

Exceptional

13 Jun 2026

Brittany

Convenient location - a fan favorite!

Business

10/10

Exceptional

13 Jun 2026

Hilary

Wonderful hotel to stay at!

Business

10/10

Exceptional

13 Jun 2026

Ernest

One of my favorite hotels to book at!

Business

10/10

Exceptional

11 Jun 2026

David

Small town folks in a big city. The staff went above and beyond to make us feel comfortable which made our adventure that much more enjoyable. From check in to check out we were greeted with smilies and a few jokes. ;)

Friends_and_family Friends

8/10

Excellent

11 Jun 2026

Kari A

Comfortable and quiet. Safe. However basic and outdated for price and brand. Carpet in room caused allergies to trigger for our family. The room constantly felt humid and damp with AC on. Definitely overdue for a remodel. Breakfast was just ok. Seems like the attendant would have been more prepared for guests, but ran out of coffee, ran out of hash browns, never did see any butter for breads… etc.

Family_with_children

8/10

Excellent

11 Jun 2026

Rene

We only had an overnight stay, but overall we were satisfied. The room was very comfortable and the breakfast was delicious! The hotel was also close to the hospital, which was helpful as we were there due to a family emergency.

Family

10/10

Exceptional

10 Jun 2026

Mena

Excellent breakfast and valet service. Free water bottles are an excellent touch. Very pleased

Family_with_children

10/10

Exceptional

10 Jun 2026

Lois

Comfortable beds. They put me in a suite for no extra cost. Wasn’t expecting that. Great to have. Staff treated me like a queen and family. Shuttled us to Kleinhans for Gregory Porter’s show, and back. Randy at the front desk was coordinator of all that good treatment, but every single staff person was excellent. I’d definitely stay here again!

Friends

8/10

Excellent

10 Jun 2026

Jacob

Everything was good except the breakfast. They ran out of everything. Only had potatoes in the morning. No hot food except waffles. 4 trays were Emory for quite awhile.

8/10

Excellent

10 Jun 2026

mark

ran out of breakfast pretty quickly and took a little bit of a wait to replenish. But she did an awesome job being by herself. :)

10/10

Exceptional

10 Jun 2026

Jennifer

Parking was convenient (free valet). Property was very nice and clean. Spacious rooms. Very friendly staff.

Self

10/10

Exceptional

07 Jun 2026

Samantha

Clean hotel, friendly staff, full breakfast buffet included.

Family

10/10

Exceptional

07 Jun 2026

Olivia

.

Partner

10/10

Exceptional

03 Jun 2026

Rebecca

Late checking and was very accomodating. Rooms were very nice. Staff was awesome and friendly. Nice breakfast.

Family_with_children

8/10

Excellent

31 May 2026

RICARDO

Night staff and day shuttle driver excelent
Good breakfast

Partner

2/10

Poor

31 May 2026

Muniba

The property was rundown. Broken doors, dirty overall.

Family_with_children

8/10

Excellent

31 May 2026

Adam

Enjoyed our stay very much

Partner

10/10

Exceptional

30 May 2026

Mazin

Clean and goog

Partner

8/10

Excellent

26 May 2026

Jim

This hotel was clean and comfy

Family

10/10

Exceptional

25 May 2026

Jeffrey

1-2 blocks from hospitals and from university medical campus.

Best thing is the free shuttle to anywhere in the downtown and (after calling the driver) coming back. Important since no nearby city bus stops.

Food & drink: free breakfast is fine, bar open at 5pm, no restaurant in hotel or nearby but several in 15 min. walking distance on Main Street (and the shuttle can take you directly to a supermarket or any downtown restaurant). Fridge in the room.

10/10

Exceptional

24 May 2026

Margaret

Clean, spacious and quiet room. The breakfast was good and stayed open later than advertised. Pay parking was the only downside. The garage on Ellicott St, not associated with the hotel but with the hospital was the cheapest.

Partner

10/10

Exceptional

24 May 2026

Vito

Valet parking was easy. Staff was great!

Family

10/10

Exceptional

22 May 2026

Maxine

I like this property, the staff was amazing. Debbie at the conceirge was very helpful. The continentīal breakfast was really good as well. The room was clean and bed confortable.

Friends_and_family Family

8/10

Excellent

21 May 2026

Stamatis

Had a one night stay here following an outpatient procedure at the hospital. Clean simple room that had everything we needed. Valet parking was very convenient and staff was very quick.

Partner

8/10

Excellent

20 May 2026

Ming

Nice

Partner

10/10

Exceptional

19 May 2026

Jeffrey

Great hotel for a short stay. The staff is excellent but the hotel could use a little bit of updating.