Extended Stay America Suites- Buffalo - Airport

6/10

Pleasant

17 Jul 2026

Marie

It does have a kitchenette,however you have to ask at the desk for everything needed to use it. Had to wait hour and 30min to get our room check was at 3 we arrived at 4:10 wasn't able to get into the room until 530. Pool was dirty and again had to ask the desk to open the door to access.

Family_with_children

10/10

Exceptional

05 Jul 2026

Tracy

We only stopped there to sleep overnight since we were flying out very early in the morning. There room was decent sized. Full kitchen, bathroom, 2 queen beds, desk.

Family

2/10

Poor

05 Jul 2026

Maria

Leaking ac

Friends

2/10

Poor

29 Jun 2026

David

This property was bad. The inside of the building smelled of a mix of chemicals and boiled onions.
The other “guests “ were loud and rude.
People in the room next door starting at 7 am had opened their doors and argued loudly all morning.
The security was non existent.
Keycard scanner to enter building from parking lot was broken which left the door unlocked and free for anyone to enter without keycard.
I left a day and a half early and was not given a refund for the last day from the desk clerk who wouldn’t give me his name.

I would not recommend this place if you are intending to enjoy a visit to the area.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

John

Wasn't sure what to expect since the my experiences with Extended Stay have varied greatly, but I was very happy with this location. Only 1 walkable mile from the airport. Room had a comfortable bed, working TV, hot shower, spacious bathroom, and studio kitchen with full size refrigerator. Breakfast was usual Extended Stay version of \"continental\", with grits (I prefer oatmeal), small muffins, and hot coffee/tea available. Hallways smelled clean. Staff was also very helpful.

Self

10/10

Exceptional

22 Jun 2026

Jimmy

Buffalo was great — visited Niagara Falls, tried local food, and enjoyed the cafes.
It is a city with a lot of character, history, and friendly people.
Everyone should experience Buffalo at least once, and I would definitely retur

Self

8/10

Excellent

21 Jun 2026

Carlos

Very clean and professional

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Julie

Staff was extremely attentive and welcoming. Rooms and facilities were clean and well cared for.

2/10

Poor

15 Jun 2026

Peter

There is something else going on here beside being a hotel. Seems like it's a long-term shelter or something. Gross. Shouldn't even be listed on Hotels.com.

Self

8/10

Excellent

12 Jun 2026

Frank

Close to airport.

10/10

Exceptional

11 Jun 2026

Elizabeth

The beds were comfortable. Walls are thick, we didn't hear anybody during our stay. The pool was nice, a little cool, but nice for the kids. The wifi was spoty and only worked about 50% of the time. The air conditioner did work which was great cause it definitely was warmer than we anticipated.

Family_with_children

2/10

Poor

11 Jun 2026

Sonja

While building was dirty. First room stank, blinds and lamp were broke. Second room wasn’t much better. Peeling paint especially in bathroom, tub looked filthy, dirty wash rag left on shower rail. Breakfast consisted of tiny muffins and instant oatmeal
Would not recommend at all.

Pet

8/10

Excellent

08 Jun 2026

Albert

Air conditioning would be nice

Partner

4/10

Poor

07 Jun 2026

Iris

There was a dirty sock left in kitchen area. A medicine like container was left in the ice bucket that said bee pollen. I do not think that it was bee pollen. I did not touch. Left it there. Chair in room ripped and not useable. Tilted to one side. Bathroom door did not shut properly. Overall poor condition.

Partner

4/10

Poor

07 Jun 2026

Lashondra

Place wasn’t bad at all just poor night staff very rude and i didn’t like the fact that people live in the hotel that are homeless guest were leaving in and out naked in their undies and playing loud music late at night

Family_with_children

2/10

Poor

06 Jun 2026

Antoine A

I’m no

6/10

Pleasant

06 Jun 2026

Dewayne

Only thing I like was the full kitchen

Partner

6/10

Pleasant

04 Jun 2026

Christina

The property was clean enough , but they were still cleaning at 6pm when we checked in? So was a bit noisy. I should not include free breakfast in there in description. . At the very least , if you're going to say that then include something more than a prewrapped stale muffin . There was only grits to choose from no milk.No juice, no fruit, no creamer.For the coffee well, there was, but what came out of it, I wasn't going to drink. and the coffee was absolutely gross. So stale muffin and a gross black cup coffee is constituted as breakfast.I don't think the description is accurate if you're just looking for a place to sleep , it's fine.

Partner

2/10

Poor

04 Jun 2026

Jose

Hotel stunk like smoke as soon as you walked in the lobby rooms smelled horrible. Rooms were dirty, torn furniture, dirty walls, no shower amenities. Overall experience was terrible. Would not recommend staying here.

Family_with_children

2/10

Poor

04 Jun 2026

Samantha

Stayed 2 nights. Breakfast was only packets of instant grits and stale blueberry muffins. Room had no working smoke detector, dirty pillow cases, pieces of baseboards peeling off, no toiletries. Pool had an overwhelming chlorine smell as soon as you walk in. Glass in the parking lot and drug addicts loitering everywhere

Family_with_children

6/10

Pleasant

02 Jun 2026

Sharon

Generally clean room. Wifi impossible to connect too. Thermostat hard to manage, too cold or too hot. Three Lightbulbs out in bathroom and flickering. Front desk people not real helpful and always seemed busy for easy questions. Breakfast not great.
Location good next to airport . Safe area of town.

Partner

10/10

Exceptional

31 May 2026

Zahed

Stayed just one night, price was very reasonable. Had to leave early, so didn't get a chance to see the breakfast options, may be next time if we come in town will try to book again.

Family_with_children

2/10

Poor

30 May 2026

Tamika

Air conditioner system was broke

Family_with_children

2/10

Poor

30 May 2026

ashar

Poor service.

Family_with_children

2/10

Poor

30 May 2026

ashar

It was mentioned that internet is free. But it was not working. The hotel charged for the advanced internet.

Family_with_children

8/10

Excellent

28 May 2026

Elizabeth

I liked the fact that it had a kitchenette if I wanted to cook my own meals. It was rather chilly when we were there and there was no carpet or rugs on the floor so my feet stayed cold. Otherwise it was a good stay. I would recommend it.

Partner

6/10

Pleasant

24 May 2026

thomas

My room looked as if (they) the motel took out one of the beds. The room looked empty and cheap to me. Also, I saw that they (the motel) painted a small part of the wall. However, the paint they used did not match the original paint.

2/10

Poor

22 May 2026

Lisa

We did not receive the room we reserved. Had to purchase a roll bed. Property was damaged. Plastic bag was our over smoke detector. Generally smelled like marijuana.

Friends_and_family Family

6/10

Pleasant

21 May 2026

Brian

I knew this was close to the airport, but the planes were SO loud. The sink in the kitchen area, would suddenly starting bubbling very loud, and continue for 2-3 minutes each time. We were not using it at all during our overnight stay. There were people a couple rooms down from us that had a dog that would bark. The person who checked us in was polite and fast, however he never said anything about the amenities or that there was \"breakfast\" in the morning. We noticed that as we were leaving.

Partner

2/10

Poor

12 May 2026

DAVID

I was extremely disappointed and uncomfortable during my stay at this property. Upon arrival, there was a woman in the lobby screaming and acting aggressively before physically assaulting another woman. Police arrived shortly afterward. Unfortunately, this was not an isolated incident. On two additional occasions when returning to the hotel, there were police vehicles on-site — the last time there were three police cars present.

During the third incident, I asked one of the attending officers what was happening and was informed that the property is being used as emergency housing for individuals in crisis. While I understand and respect the importance of providing emergency accommodations, this information was never disclosed when booking the hotel.

Throughout the stay, I witnessed open drug use in the parking lot and ongoing disturbances that made me feel very unsafe as a paying guest. The overall atmosphere was stressful and unsettling rather than welcoming or secure.

This property may be suitable for some travelers, but based on my experience, I would not feel comfortable staying here again or recommending it to others who are expecting a typical hotel environment focused on guest comfort and safety.

Partner

6/10

Pleasant

12 May 2026

Antionette

Alright just a little out dated and seems. Needed better up keep. With rugs, windows and mirrors.

Family_with_children

6/10

Pleasant

10 May 2026

Yuk tung

Room has some curry smell. Water pressure on the shower head is weak. Breakfast is just coffee cake oatmeal with power bar.

Self

6/10

Pleasant

10 May 2026

Jennifer or Robert

Somethings were very well used, no shampoo, conditioner in the rooms. Not much sound proofing.

Friends_and_family Family

6/10

Pleasant

08 May 2026

tony

Ok

4/10

Poor

05 May 2026

Brittany

The room was gross and there was layers of dust and crusted floors, dust layers on the shelves in the bathroom with other people’s things that had been left there. The bathroom sink wouldn’t drain and toilet wouldn’t flush, maintenance didn’t come for our two day stay after the desk man said he would send them.

Family

6/10

Pleasant

22 Apr 2026

Kayla

Although the staff was kind, the rooms linens were horrid. There were lots of debris under the mattress protector and pillow cases. The staff understood and brought fresh linens and dressed the bed for me but it felt very much that they assumed I was lying. I then showed them the photos.

The ice machine had no ice. The tub did not have a stopper so that we can soak or relax after a long travel period.

The staff themselves were kind, courteous and helpful once asked. I have a feeling they are doing the best they can with what they have. Location is fabulous for train and airport traveling. If planes going will deter your sleeping, avoid this area. I did t think it was bad but I could understand how it might not work for others.

We did however not stay again and booked a different hotel for our second night because of the dirtiness. Cannot say I’d recommend to anyone.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

David

This hotel is just ok not great. It’s noisy due to the airport and its use as
A homeless shelter.

Partner

6/10

Pleasant

05 Apr 2026

Kathleen

The staff were not very friendly. The room was clean when we arrived but the common areas needed to be kept up. We did not see housekeeping until after our fourth night

Friends_and_family Family

2/10

Poor

16 Mar 2026

Kenuis

Dirty and old

Partner

2/10

Poor

16 Mar 2026

Vincent

The staff is Eastern European, hard to understand and very unfriendly.
The one elevator is UNEXCEPTABLE!
The breakfast offering is inadequate.
No carpet in rooms is uncomfortable.
A full kitchen with NO UTENSILS.
The “hotel” is more like a HOSTEL!
NEVER AGAIN!

Self

2/10

Poor

07 Mar 2026

Rachele

The room was disgusting. There was balls of hair in multiple areas of the room, false eye lashes on the floor near the bed, the bathtub was dirty with no handle to turn on the shower, garbage was piled up on the side of the bathroom vanity. By far the worst stay I have ever had at a hotel. I would not recommend this stay to anyone. Our brand new white socks were stained after 1 hour in the room. The smoke detector was covered in a garbage bag

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Alexandra

I love staying here when I need a few days to myself. People are always nice, rooms are spacious, beds are comfortable, all rooms have a huge kitchen, and you can't beat the price.

I've been trying to book 2 nights, but for some reason they it wont let me book any stays shorter than 2 weeks. Thats never happened before and im super disappointed.

Leisure Pet

10/10

Exceptional

03 Feb 2026

Krista

The room was great

Business

8/10

Excellent

11 Jan 2026

Daniel

Spent a few days here. I liked the room--had a small kitchen, but no table. The staff was ALWAYS cleaning, which was cool. There were some weird people hanging out, with their bare feet on the furniture in the lobby. Location is kind of separated. Not walkable, except to a Timmies. Would stay again.

Business

2/10

Poor

09 Jan 2026

Jeremy

The bathroom was absolutely disgusting. The bath tub/shower was dirty… hair and clipped off finger/toe nails on the counter/floor. Also, the handle on the kitchen sink was broken and useless until I figured out what was wrong.

Friends_and_family Friends

6/10

Pleasant

07 Jan 2026

William

Room was okay, shows signs of aging. Staff was smoking in their laundry room.

Leisure Family

4/10

Poor

29 Dec 2025

Dawn

Was not clean at all/ Staff was not nice ot helpful. Said a continental breakfast with all they had was coffee and instant oatmeal.

Leisure Family

10/10

Exceptional

29 Dec 2025

Audrey

Full size fridge was great!

10/10

Exceptional

17 Dec 2025

Leopold

Quick check in, friendly staff and room was clean.

8/10

Excellent

16 Dec 2025

Teddy

Clean room and friendly staff

Leisure Self

4/10

Poor

10 Dec 2025

Liam

Okay. So let me just start off by saying I read most of the reviews of this place and decided to just give it a chance. I saw that despite lots of negative reviews, management was active in engaging with the criticism and genuinely seemed interested in correcting issues. That's about where the good news ends.

We checked in late in the evening, almost 10 and I was glad to see someone actively sitting at the desk ready to help us out. I was less encouraged when he had a few bouts of coughs and didn't bother coughing away. He instead, coughed straight into his hands while handling my ID and payment method. Awesome, I love handling some random dude's bodily fluids, sprayed all over my ID.

The visit then went downhill when we got to our room I paid for a room with a king bed, the room we were given had two queens. That was quickly overshadowed by how incredibly beat up the room was. The walls were absolutely filthy with all kinds of stuff very clearly left from previous guests. The walls had so much patchwork and drywall repair it almost looks like they'd be better off just tearing it all down and doing new sheetrock. The subfloor beneath the tub was on its way out so just standing in the tub (which was heavily stained and needs replaced/relined) caused these incredibly loud creaks and moans from the floor. There was a thermostat recently installed in our room and the reason I could tell was because the drywall dust from drilling into the wall was left on the floor.

4/10

Poor

07 Dec 2025

Carroll

Room was dirty, bathtub and sink were disgustingly.

Leisure Family

8/10

Excellent

07 Dec 2025

Stephen

The furniture was fine. So as the kitchen equipment (microwave, refrigerator). The TV was old and the remote was missing. The floor wasn't swept prior to our entry (we even saw toenails on the floor). The free breakfast was underwhelming (coffee, package muffins, snack bars).

Leisure Family

8/10

Excellent

06 Dec 2025

Yolanda

Would definitely stay again!

Leisure Family

6/10

Pleasant

29 Nov 2025

Cheri

No extras. Breakfast was disappointing

2/10

Poor

28 Nov 2025

Angelique G.

No signage on the building exterior to indicate I was in the right place. The kitchen had a fridge, microwave and sink but no supplies. I had to ask for them, and received one fork, spoon, plate, etc. I requested a coffee pot but they had none, so I had to go out and buy one, along with my own sponge, soap and towels. Housekeeping upon request only but they didn't tell me that so after the third night I had to ask the front desk. Breakfast was a prepackaged muffin or granola bar. Not a place I'll return to.

Leisure Self

10/10

Exceptional

25 Nov 2025

Geoffrey

Heat works great. Could use a better ashtray for outside smokers. Something bigger by a chair. Could drop the price of kitchen items by a dollar would be nicer. Needs 24/7 access to coffee.

Business_and_leisure Self

6/10

Pleasant

22 Nov 2025

richard f

Yes

Leisure Friends

10/10

Exceptional

21 Nov 2025

Kevin

Clean and friendly

Leisure Family

8/10

Excellent

19 Nov 2025

Rashida

It was average but looked like the housekeeper spot cleans. The shower had smudge marks and the toilet had to be wiped down. The floor needed to be swept.

Self

10/10

Exceptional

17 Nov 2025

Shytika

Clean comfy beautiful room!

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Joseph

Room generally clean and staff was courteous - no issues. Gym equipment very worn; treadmill not functional. Staff cleaned room and left no soap. Room keys stopped working all at once one evening. Airport morning/day/evening noise was expected, but clientele were a constant source of loud noise every night. Room heater did not work; after I reset the breaker, the heater motor squealed while the heater fan was on. General smell of cannabis in the air.

Leisure Self

6/10

Pleasant

10 Nov 2025

Lilly

.

10/10

Exceptional

10 Nov 2025

Kerry

Rooms were clean, staff was friendly!

Leisure Friends

10/10

Exceptional

07 Nov 2025

Jacqueline

La habitación es grande. No hay utensilios de cocina o cafetera pero es algo que fácil de pide al frente. El lugar es silencioso y fácil de llegar a cualquier parte

Leisure Self

6/10

Pleasant

07 Nov 2025

Maria

The area was pretty nice, a little loud here and there since it’s near the airport. The staff was kind of nonexistent. The room had its issues like a lumpy flooring near the window. If you’re exploring Buffalo and the surrounding areas, everything is within driving distance. Within the last two nights of our vacation I got bite by two spiders. Yes there were spider webs that we had to clean up our first night. The wifi was working unless you leave then when you try to sign in to use it, you have to call IT to get it fix. Who wants to call IT during a vacation? Overall if you’re looking for a place to stay and not worried about minor things then this is your spot.

Leisure Partner

8/10

Excellent

07 Nov 2025

Francois Gamal Saber

Good place, clean & employees are very polite but forget about the food. Breakfast is just coffee & snacks. Other than that very nice place.

2/10

Poor

06 Nov 2025

MOHAMMED

I recently stayed at this hotel and, unfortunately, my experience was very disappointing. The service quality was below expectations — staff were often unresponsive and seemed uninterested in helping guests. The room was not properly cleaned,

10/10

Exceptional

05 Nov 2025

Silvana

Perfect ópti

10/10

Exceptional

05 Nov 2025

Barbara

Very nice overall and especially for the price.

Friends_and_family Friends

6/10

Pleasant

03 Nov 2025

Kira

Clean room. No supplies, shampoo and conditioner in room.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Peter

Everything was great.

Leisure Family

6/10

Pleasant

01 Nov 2025

Sheryl

Room and facility were very clean. We stayed 9 nights but it was an additional charge for any housekeeping services. Staff was difficult to communicate with but generally helpful.Extended stay room was equipped with full size refrigerator and 2 burner induction cook top. The microwave was placed so high that as a 5ft 3in tall female, I could barely reach to place an item in center on bottom. Kitchen sink had no garbage disposal. There was no dishwasher. There were no kitchen utensils provided, not a plate, glass fork or paper towel. They were available for an additional charge. There was no hand hold in shower and no shampoo or conditioner was provided. The smoke detector in the room had the batteries removed. We made the best of our stay and it was a good price.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Denise

Room was clean

Partner

10/10

Exceptional

31 Oct 2025

Leopold

Room was very clean and staff was extremely friendly and helpful.

Leisure Partner

2/10

Poor

29 Oct 2025

Vikas

Non cooperative staff and services were terrible

Business Family

4/10

Poor

26 Oct 2025

Christa

No battery in the smoke detector, dirty bathroom floor and wall, handprint on mirror, hairs in bedding.
No airport shuttle- very deceiving advertising.

Leisure Family

4/10

Poor

25 Oct 2025

Donna

The hotel is within the fly zone of Buffalo Niagara airport with no special windows to mute the sound of jets taking off or landing. The room was dirty, particularly the bathroom. Worst free breakfast ever. Coffee, tiny prepackaged muffins, and oatmeal packets to mix with hot water.

Partner

10/10

Exceptional

25 Oct 2025

Raymond

Great for the price. Rooms are clean

Business Self

2/10

Poor

25 Oct 2025

Christina

Update

8/10

Excellent

21 Oct 2025

Vivian

Bathroom tub was dirty! Service was standard and acceptable!

Business Self

4/10

Poor

18 Oct 2025

Ricardo

receptionist upon check in was terrible. no etiquette, no courtesy

Business Self

4/10

Poor

18 Oct 2025

Steve

Slow, inattentive desk service. Noisy room, right next to ice machine. No wash cloths for shower. Breakfast surpassingly stingy.

Self

10/10

Exceptional

17 Oct 2025

Brett

Please make shampoo and conditioner available.

Partner

10/10

Exceptional

15 Oct 2025

Richard

Best Extended Stay America I’ve stayed in. Will continue to use it on future trips to Buffalo to visit family.

Leisure Self

6/10

Pleasant

14 Oct 2025

James

Coffee was only out only during the morning.

4/10

Poor

12 Oct 2025

Janae

Room was dirty and the heat did not work

Leisure Partner

6/10

Pleasant

12 Oct 2025

Russell E

Kitchen sink drain not clean. The microwave was so dirty I refused to use it. The sheet covering the mattress was stained with a big reddish pink stain. ( not the fitted sheet)

Friends_and_family Family

2/10

Poor

12 Oct 2025

Tracey

Tried to put me in a dirty room. Then despite my telling them I was on a time crunch took forever to get me into a clean one.

Leisure Family_with_children

6/10

Pleasant

11 Oct 2025

Susan

It’s near the airport so it’s pretty loud with the plane taking off and going

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Carlos

Nice place. Close to restaurants.

Business Partner

2/10

Poor

08 Oct 2025

David

I've been at thousands of hotels over the years. Too much travel for work. Going to Buffalo for a family member's funeral. Didn't need much or expect much. This, by far, was the dirtiest and most run-down hotel I've been in. Hair all over the floor from past guests. Walls had holes and were unpainted. If it wasn't for the funeral and not wanting to search for another place, I would have. The Exercise room... EVERY machine was broken. Breakfast... coffee and a wrapped muffin. I don't know how it obtained such positive reviews. I'll have to think twice with Expedia going forward.

Leisure

4/10

Poor

08 Oct 2025

Jerra

It was very noisy right beside the airport

10/10

Exceptional

07 Oct 2025

deshawn

Safe

Leisure

8/10

Excellent

07 Oct 2025

Lauren

Wasn’t spectacular wasn’t awful. The room was clean enough, the bed was comfortable, and I was able to have my dogs there. My room did smell like smoke which was kinda grossing me out, but overall it was a decent place to stay.

Leisure Pet

10/10

Exceptional

06 Oct 2025

SUDIPTA

Clean rooms and overall comfort stay, 30 mins from Niagara falls.
Limited breakfast. Good for family stay.

Friends_and_family Family

2/10

Poor

06 Oct 2025

Alexandria

Sketchy

As a 30 yo single woman, i felt unsecure. Room was disappointing- smelled like cigerettes. I tried to stay but it was bad so i left and went to my uncle's house and slept on his coach.

Self

4/10

Poor

06 Oct 2025

Frances

Stayed in room 144. Oct 3-Oct 6. When we arrived check-in was quick and the man was professional and very kind. Parking lot was sketchy at best and the hotel has no sign. Grounds are kept ok. It's right next to the airport so expect that noise- although that's the least of your worries. Upon entry to the room it looks clean but once you get into the room you see the poor house keeping. The guest before me left Marijuana Gummies in the fridge, the toilet had urine stains on it, the tub was dirty (and not to mention so slippery it's a lawsuit waiting to happen), dirty hand prints all over the walls, next to the bed the wall is covered in what looks like snot. I saw a bug in the bathroom but it moved so quick I couldn't tell what it was. Towels are small and water pressure in the shower is poor. Water stains in the ceiling and wall in the bathroom from the toilet above. All the smaller appliances you have to ask for as they are not included in the room. AC worked well and the room had good black out curtains. Bed was warm, blankets clean, but the pillows were terrible. There is a small closet in the room with hangers, safe, iron, and ironing board but not sure how you would use it, as it's too big to unfold in the closet. Bathroom does offer a hair dryer and yes it works. Tissues also in the bathroom. Furniture showed use but were all in good shape.

Now for the NOISE! OMG. Someone slamming doors all hours of the night and a man screaming in the next room all hours of the night

Leisure Family

6/10

Pleasant

05 Oct 2025

Mario J

Small beds
Dirty bathtub
Breakfeast very limited (muffin, granola bar, coffee)

Leisure Family_with_children

10/10

Exceptional

03 Oct 2025

Dan

They obviously are invested in keeping the place clean. It seemed they were always cleaning the hallways and common areas.
Oddities: No shampoo?! Full kitchen in the room but no little table to eat.
Maybe I’m nitpicking but I had to mime the word shampoo at the front desk and they gave me some sort of soap bar.

Business