Name: Red Roof Inn Buffalo - Niagara Airport
Address: 146 Maple Drive, Bowmansville, 14026, US

2/10

Poor

22 Jul 2026

Sharrilyn

Cancelaron mi estadia sin enviar email.

Family_with_children

4/10

Poor

22 Jul 2026

Rodney A

No coffee in the room!
TV worked but one station only (the weather station). Really?
No soap in bathroom, only a shampoo container attached to wall.

Price was acceptable, but over inflated for what I received.

I arrived 4 hours before normal check in time to confirm my reservation. The staff
allowed me to check in immediately, which I truly appreciated. I slept and checked out at 3:00 AM. Have no idea if there would have been a breakfast.

Self

2/10

Poor

19 Jul 2026

Timothy

Horrible stay.
Bathroom fan was broken and making the most insane noise when the light is on. The room was old and dirty. No hand soap. Just not a good experience. Thankfully it was just a place to sleep

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Leanna

Room was a good size with fridge and microwave

Family

2/10

Poor

13 Jul 2026

Stanley

We had a very bad experience during our stay at Red Roof Inn Buffalo. We had to change our room 3 times. The first room, 218, did not have a functioning air conditioner. The 2nd room, 222, had the smell of smoke in the room and there was a stain on one of the comforters. The 3rd room, 202, had an entrance lock which did not function properly, and left the room unsecured. We finally were able to settle in room 201, although we were locked out for a little when returning from our trip. We had to go to the lobby to ask the staff to unlock it once again. Also in that room the toilet still had smells of urine. These issues cost us a lot of time and having to go back to the front desk three times was a real inconvenience for us. I would like to request a refund amount equaling the cost for staying at one of the rooms.

Family

2/10

Poor

12 Jul 2026

Joshua S

Very dirty

Family

10/10

Exceptional

11 Jul 2026

Muchan

Nice not bad

10/10

Exceptional

10 Jul 2026

Pamela

Our room was clean. My criteria is clean and well made beds with sheets that stay in place. The staff was helpful and friendly. We let them know of an issue with the TV remote and by the time we got back to our room it was fixed. The building was older and had a few issues but this did not impact our stay.

Partner

6/10

Pleasant

10 Jul 2026

Liz

Fine for a cheap room to lay your head for the night. Bedspread had cigarette burns. Sheets were yellowed and rough. Clintelle were, interesting. Right off highway, plenty of parking. No bugs.

2/10

Poor

05 Jul 2026

Olivier

Don't go to this hotel. It's very dirty. There are insects and mold on the walls. In our room, the soap dispenser was detached from the wall. The air conditioning controls were broken. There were holes in the walls and we saw outside at the bottom of to the entrance door of or room. There was a water leak on the ceiling. Furthermore, it mentioned online that there was an electric vehicle charging station. Unfortunately, this isn't true; there are no charging stations on the site.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Paul

Convenient location, staff was friendly.

AC wasn’t the best but it worked to an extent.

A little out dated but still was fairly clean

Partner

6/10

Pleasant

30 Jun 2026

james

rooms were ok for one night , had two rooms and thought they would have put us next to each other but instead they put us on opposite sides.

Family

4/10

Poor

29 Jun 2026

jack

Air conditioner blew non cold air, dirty bed cover, only 4 channels available to watch

6/10

Pleasant

28 Jun 2026

Joey

Room wasn't filthy but could have used a cleaning. NO BUGS. Our TV remote didn't work, we only had 1 towel in a double room. Staff was friendly but did have us down for an incorrect room initially but fixed the issue. Not the scariest motel I've stayed in but it did have some interesting characters on the property, blood-stained sidewalk in front of one of the doors, and heavy weed smell outside. Quiet enough though and fine for a quick day or two.

Business

2/10

Poor

28 Jun 2026

peter

Booked two double beds, desk would only give 1 bed because that’s what his system shows. Showed my reservation - paid - and refused to move. Then I had to argue with Expedia for an hour AFTER they could not resolve the issue. Won’t use Expedia or Red Roof again.

Family

2/10

Poor

27 Jun 2026

Chris

Our key didn’t work, the remote didn’t work the tv and when I asked I was told I didn’t need a tv I looked tired and should sleep. The floors were dirty as well

Friends_and_family Family

4/10

Poor

26 Jun 2026

Sean

Worn property. Needs maintenance and cleaning. First rooms locks were shot.

10/10

Exceptional

21 Jun 2026

Kwame

The environment and the staff

Self

6/10

Pleasant

18 Jun 2026

kevin

stayed there a few times but th8s was worst stay ever. Staff was wonderful and helpful but quality of rooms was terrible for the $200 Cdn I paid. first room reaked of smoke. staff got me moved right away. TV had no batteries in remove-replaced remote-great staff. still didn't work right-staff came to room and got it to work for me. bed was broken sagged on one side. I didn't say anything cause I as done moving. bathroom very dingy

Partner

2/10

Poor

12 Jun 2026

Lorraine

This was the most nasty hotel that I ever stayed in. The tub filled up with water while I showered. The toilet broke, and they didn’t have no iron or ironing board for me to iron my clothes. Also, they had a phone in my room that didn’t work and I had to use my cell phone to reach the front desk. I only stayed one night and had to book a different hotel because I was disgusted and to top it off, the staff were very rude, hung up the phone when I requested a refund for the remainder of the 2 nights. Do NOT BOOK WITH THIS NASTY HOTEL AND STAFF. They are from a different country and think that they can come to our country and be disrespectful towards us. False advertisement because the room looked nothing like the photo on the website. I have a video but it will not allow me to upload it.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Sumi

We had the worst hotel experience of our lives.

First of all, the room smelled strongly of cigarette smoke. The odor was so overwhelming that it got into our clothes and even lingered on our bodies.

The most unacceptable part was that I had reserved a room with two queen beds, but when we arrived, we were told that all the two-bed rooms were gone and were given a room with only one king bed instead.

Overall, it was a terrible experience. After this stay, I have decided that I will never book a budget hotel again.

Family_with_children

6/10

Pleasant

07 Jun 2026

Michael

It was a wonderful stay only problem was the housekeeping didn't bring enough towels to the room other than that everything was pretty good and the only thing else was the sign showing you how to get there you could not see it because of the trees

4/10

Poor

06 Jun 2026

Mark

Not a motel where we stay again. No soap in room. Dated property in need of upgrades.

Partner

2/10

Poor

31 May 2026

Tracy

The room was so nasty it made my daughter physically sick. We left immediately.

Friends_and_family Family

2/10

Poor

25 May 2026

Gia Hao

Outside looks fine. We arrived at 1am and was told the room is not available. Booked a room with 2 beds and got a king bed instead. On top of that, it was still cold out and there was no heat in room. Thermostat setting was to 75 and room temp was 61 the whole night. My kids got a bit sick the day after. Booked as its close to the airport. Big mistake, will not return.

Family_with_children

2/10

Poor

24 May 2026

Ashley

Really terrible experience, honestly. As a single woman I felt unsafe on the property and the room itself was clearly dirty. There was a dirty towel left behind on the floor and a pile of leaves and dirt behind the door upon entry. I could not stay here.

Self

4/10

Poor

24 May 2026

Jeremy

Nothing

2/10

Poor

21 May 2026

David

We only stayed one night!! We had two rooms but both rooms smelled of cigarettes and stuffy. I have asthma and copd, so it was too hard to breathe in these rooms.
The remote did not work, no blow dryers, no soap in shower, shampoo and conditioner not labeled, a couple of crusty beige things under the blanket. I didn't know what it was. Overall, very disappointing.

Family

4/10

Poor

21 May 2026

Parmida

The parking was very large, which was nice! However, when you were going to your room, everywhere smelled. There was a very dark brown stain on the terrace, which smelled like pee and poop, whixh was not nice! The room was clean, however, there were 2 insects in the room (which could come from outside). It’s also, not as new and fashionable as in the pictures! Prepare yourself!!

Family

4/10

Poor

18 May 2026

Melanie

Very few towels, TV remote did not work. Run down. Checked out early, but was told I could not get a refund because I booked through Expedia. Not a good experience.

2/10

Poor

17 May 2026

Karen

The only lamp was broken, had one bulb and a half inch of dust on it,
The towel rod was in 3 pieces.
For over an hour I was given the run around, them telling me that I didn’t have a reservation.
Never again.
Lesson learned.

Self

2/10

Poor

16 May 2026

Erik

I don't leave very many reviews and even fewer negative reviews...but here goes: if you have any other options spend a few extra bucks and stay somewhere else...or sleep in your car if that is a reasonable option for you. Gross room, unkept exterior, lumpy bed, weird people. I think this experience might have finally cured me of my frugality

8/10

Excellent

15 May 2026

David

The stay was good if you have a car and want a clean place to stay. Excellent value though it doesn't have some amenities like a free breakfast.
My room had some bugs due to it being on an open property (doors go out to the open). The door lock had issues so I would need to swipe multiple times for it to work. Otherwise as a budget motel it is excellent.

Self

2/10

Poor

14 May 2026

Eric

Horrible place!!! TV only received 4 local channels. Dirty homeless people living there

Self

2/10

Poor

11 May 2026

Juan

No se puede recomendar.

Partner

4/10

Poor

05 May 2026

Alexa

Blood on multiple services

Partner

2/10

Poor

01 May 2026

Patty

Old, unclean and unsafe.

Self

10/10

Exceptional

29 Apr 2026

Moe

Clean Room

Self

8/10

Excellent

13 Apr 2026

Nicole

There were ink stains on the bed and two beyond extremely thin pillows on each bed. One bed did not have a matching comforter and just looked dingy white (but it was clean). The AC unit had a broken panel but it worked and there was trash on the grounds outside my room. The staff were very friendly and personable.

Family_with_children

6/10

Pleasant

08 Apr 2026

Wilson

People fighting all night no sleep

Partner

2/10

Poor

02 Apr 2026

Dequincy

They didn’t even let me stay the the trim they first assigned me they told me they were going to take some off the price for the inconvenience

6/10

Pleasant

01 Apr 2026

Y.t.

Just for night and go on

Family

2/10

Poor

29 Mar 2026

Shinkyu

The blanket and towels were blemished, the desk was wobbly, and there was no hairdryer or toiletries (shampoo or shower gel). Overall, it’s a poorly managed hotel.

6/10

Pleasant

27 Mar 2026

jim

It's a average motel but the lady in the office is very nice and she makes everything pleasant when you arrive and getting checked in...the housekeeping can do a better job cleaning the tub but rather then that everything was okay and quiet

Partner

2/10

Poor

24 Mar 2026

Karen

Nasty Dirty Smelly

Family

8/10

Excellent

21 Mar 2026

Gregory

Plenty of shops and restaurants in the area

Self

10/10

Exceptional

18 Mar 2026

Nathaniel

I have stayed the last few nights here and the staff has been so kind. The gentleman that checked me in the first night was very kind and friendly. Very professional too. I am probably going to butcher her name but i think its amrosia is very friendly kind and enjoyable to talk with. The house keeping has also seemed very kind. Great staff and location to stay when you need a room.

Family_with_children

6/10

Pleasant

12 Mar 2026

Andy

If you're a true non-smoker, this place is not for you. 🚭There's no masking it. Nothing short of an ozone machine plus a full wipe-down can solve this. Chewing the thickness of the second hand smoke was highly disappointing, for an advertised non-smoking hotel. I don't fully blame the staff as previous guests disrespect policies, and their brethren. If you're a light sleeper, the highway next door can be loud. Otherwise, you get what you paid for. Staff was friendly. Shower had decent pressure and drained well. Quick location to fast food options. Outdoor property was well maintained. The sink handle coming off was a bonus. 🙄

Self

2/10

Poor

12 Mar 2026

Monica

Nightmare. I felt like an extra in the movie gangs of NewYork.

Family

4/10

Poor

10 Mar 2026

Verified traveler

Check in was good quick and easy but once I got to the room i noticed a few things so first old LG tv wasn’t working at all. All channels show static screen so basically tv is there for show not use. The room had no locking mechanism looks like it was torn off the door and the floor was super sticky and weird. It’s not a terrible stay but you get what you pay for.

4/10

Poor

09 Mar 2026

Debbie

Room not ready at check in. Key card not working. No coffee. Room walls dirty. Thermostat control broken. Lamp broken. Parking lot full of delivery trucks who blocked guest parking. Going down hill. Police came for disturbances.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Gary

Parking was easy. Room was clean.

Partner

10/10

Exceptional

22 Feb 2026

Terrence Joe

Noooooooofuuuuuck god damn servay

4/10

Poor

17 Feb 2026

Lyudmyla

The bathtub was extremely dirty, no towels (bring your own) except for the small face towel
It’s ok for the price you pay. But I would pay an extra 20-30$ and get a better place to stay.

Partner

6/10

Pleasant

16 Feb 2026

Alexis

The smoke detector in the room was out of batteries and the front desk said they didn’t have any so we had to listen to the chirping for 2 nights which was awesome

10/10

Exceptional

11 Feb 2026

Moses

Great customer service.👏

Business_and_leisure Friends

10/10

Exceptional

08 Feb 2026

amber

Great price and fairly clean rooms.

4/10

Poor

02 Feb 2026

Karen

Room smelled, no smoke detector, huge gap under door which left the room cold at night. Tv was not a large tv. Room was not as big as the pictures projected it to be for a deluxe room. Parking lot was not plowed and extremely slippery. A large white commercial truck was parked parallel to the building taking up a complete section of customer parking- making customers have to park far away from their rooms. A huge disappointment. Will not be coming back or recommending this hotel to anyone- not that they will care… but I said what I needed to say. Oh- and toilet would keep running if my husband wouldn’t have fixed the toilet. COMPLETE DISAPPOINTMENT !

Partner

2/10

Poor

20 Jan 2026

Ahmad

Never again in this hotel

6/10

Pleasant

05 Jan 2026

Andrew

Breakfast was decent. Plenty of parking. Fair value for the price.

Partner

10/10

Exceptional

25 Dec 2025

sonia

Room was very clean, staff very courteous

Business_and_leisure Self

2/10

Poor

25 Dec 2025

Jose

Everything went well until I woke up in the kindle of the night., there was two big cockroaches I don’t think I will stay in one of those hotels., a really bad experience for me ., I even took pictures and I show to front desk and all they said was sorry about it never went to check or revelan the room !! Bad bad servise

2/10

Poor

22 Dec 2025

John

The roof was DISGUSTING. Stains on the walls in the room, stains on the wall in the bathroom, stains (paint?) on teh floor. Graffiti on the door, stains on the ac unit button, and the SMELL. Worst hotel I have EVER stayed in, by far.

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

Patrick

Decent value for the money. Room was ok, clean enough. But there were several shady groups milling around. But I felt safe.

Business

4/10

Poor

09 Dec 2025

Devyn

Stained sheets. Noisy neighbors

10/10

Exceptional

09 Dec 2025

Joselyin

Loved every moment, clean, well affordable and the staff were amazing

Business Self

4/10

Poor

08 Dec 2025

Joao

Room was not clean. Literally had a piece of moldy food on a the nightstand. The shower was yellow. Super outdated and not clean! I stayed here 4 years ago and it was better than this time. I will not be returning! Also, the front desk people were rude! I called and asked to check in early and the lady said no, then let everyone else check in early!

10/10

Exceptional

07 Dec 2025

Michele

Good stay, Thank you.

Leisure Friends

10/10

Exceptional

07 Dec 2025

Benjamin

Everything was fine.

Self

2/10

Poor

28 Nov 2025

Colleen

Room was filthy, there wasn’t a lock for the door.

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Margaret

Not offered

Partner

8/10

Excellent

20 Nov 2025

Fekri

This is service very well

8/10

Excellent

16 Nov 2025

Nicky

Decent. Clean, basic but worth the money

Business Family

10/10

Exceptional

10 Nov 2025

Lorraine

Parking was easy and the staff was pleasant and very accommodating.

Business Pet

8/10

Excellent

09 Nov 2025

Kshitij

Decent place, plenty of parking, heater worked well, and check-in/out was easy and quick.
EV charging is not available at the property but, there's a 10 stall public charger within waking distance.

Self

4/10

Poor

04 Nov 2025

Shawn

We stayed in room 201 Buffalo NY, we most likely will not stay at a red roof again. Upon arriving there was a large tick on the wall. The sweet lady bug was ok. Phone didn’t work, safe didn’t work, don’t look under the bed they don’t clean underneath. My husband had to dry off with a hand towel, no body towels in the room. No bath mat, no toiletries, heater covers looked like they were going to fall off the wall. Toilet backed up late at night had no way to plunge it or contact someone to provide a plunger. That was the final straw. Not only a fire hazard but health hazard as well. Stayed 3 days too many and not one housekeeping visit. We flew in from Las Vegas for a football game and their rates were not cheap as expected, the rooms are definitely not worth what they charged us.

8/10

Excellent

02 Nov 2025

Deborah

This is a good stay to catch an early flight.

Leisure Partner

8/10

Excellent

27 Oct 2025

Mark

The heat and air system was just weird. Idk if I'd stay again but it wasn't the worst place I've stayed at. It has definitely improved from the last time i stayed by that was a long time ago.

Self

6/10

Pleasant

16 Oct 2025

Sandeep Kumar

The property was great except for bathrooms. The bathroom door didn't lock and also it was not very clean. I asked for an extra towel and the staff lazily said he didn't have any, upon persistent requests he opened the rack which had a bunch of towels. Red roof is usually great but this one not so much

Leisure Friends

8/10

Excellent

15 Oct 2025

juana

I like the stafs. Good service.

Family

8/10

Excellent

15 Oct 2025

Marco

I brought sanitizer just in case. Just myself and my pet. 3 and closer to 4 out of 5. For a stay is ok.

Leisure Pet

2/10

Poor

04 Oct 2025

David

Absolutely horrendous experlie

Friends_and_family Friends

2/10

Poor

29 Sep 2025

Sharon

Check in was the easy part. Sink faucet was broke when we got room. Maintenance tried to fix it, broke again after 1 use. Discovered toilet seat almost fell off. We were promised next day both items would be fixed. Neither were fixed when we returned & manager of the desk that night just laughed, very rude & said no other rooms, so too bad. That night the air conditioning unit never shut off so we had to unplug it. Needless to say our nights were a disaster.

Leisure Partner

2/10

Poor

23 Sep 2025

Timothy

Horrible

Room is disgusting and unsafe. Save your time and money

8/10

Excellent

19 Sep 2025

Natalie

This is a very good basic accommodation. The beds were very comfortable. There was parking right outside the room. The clerk was friendly and efficient. I would stay here again. The only downside was stains in the tub.

Leisure Family

6/10

Pleasant

18 Sep 2025

Carol

Close to the airport.

10/10

Exceptional

18 Sep 2025

Sara

Very comfortable and quiet. Well worth the price.

Leisure Family

8/10

Excellent

18 Sep 2025

yvonne

Hotel is a bit dated, room needs repair, bathroom ceiling needs cleaninf, lamp was rusted, curtain off rails

Friends_and_family Family

6/10

Pleasant

08 Sep 2025

Melanie

Fine place for a quick overnight. No towels in room, dirty floor but good parking for a trailer and go service once we asked.

2/10

Poor

04 Sep 2025

Kelly

Nasty

Leisure

2/10

Poor

02 Sep 2025

REGINALD

I booked, confirmed and called to confirm my reservation. Once I got there they had no room for me.
A terrible was to run your business.

6/10

Pleasant

27 Aug 2025

Susan or Robert

Mold in bathroom walls near ceiling

Leisure Pet

4/10

Poor

26 Aug 2025

Verified traveler

Not worth the money paid

The hotel is close to Buffalo airport which makes it convenient, but it is in a poor condition I think needs more maintenance and be update it, the room was not too clean, also the hallways were dirty. It was not worth the money, if I knew I would it picked a better hotel for the same price, please do not believe the pictures posted because they are deciving.

Self

6/10

Pleasant

22 Aug 2025

Lisa

It is close to the busy noisy high way
The room was a good size
Small bathroom and old toilet and tub

10/10

Exceptional

21 Aug 2025

Finley I.

Everything was ok

Business

6/10

Pleasant

18 Aug 2025

Kaye

Easy check in. Clean.

Leisure Partner

4/10

Poor

15 Aug 2025

Yasemin

Not clean

Leisure

8/10

Excellent

13 Aug 2025

Karen

I really liked the location it was very convenient. Lot's of shopping and dinning options. The staff were friendly and polite. The only thing I could say it could improve it's the water in the bathtub took a while to go down. Overall, it was a great stay !

Leisure Family

8/10

Excellent

13 Aug 2025

Jeffrey

Great to have airport parking. The air conditioning was awful on one of the hottest nights of the year. Beds were not very comfortable (old mattress).

Business_and_leisure Family

4/10

Poor

11 Aug 2025

Raelene

Very dirty room, door lock was broken, noisy neighbors & we only had a half a roll of toilet paper for two people. Also the TV channels were available.
Non English speaking people so even if we were to complain I’m not sure they would have understood us.
Overpriced at $250.00 a night plus a $50 deposit that I have yet to see refunded to me.
Do not book with this company or you will be sorry.

Partner