Name: Hometowne Studios Buffalo - Niagara Airport
Address: Maple Drive, Building B, 146, Bowmansville, 14026, US

10/10

Exceptional

26 Jul 2026

Halie

Will stay again, if in the area!

2/10

Poor

06 Jul 2026

Rajkumar

Very disappointing experience. We checked in but had to cancel our stay within 30 minutes because the room was in very poor condition. It was not clean, not well maintained, and not suitable for a family. We had to book another hotel immediately. I would not recommend this hotel based on our experience.

Family_with_children

2/10

Poor

15 Jun 2026

Thera

Nothing about this place was good

Family

2/10

Poor

04 Jun 2026

Steven

This property rented out our reserved paid for rooms !! I had to find rooms elsewhere at 2am. This was after I called 2 hours previously to verify my arrival. My suggestion is not to rent rooms at this hotel using the Hotels.com app.

Business

4/10

Poor

27 May 2026

Ashley

I asked for a 1st floor room they said yes, when I got there they said no. the railings on the stairs were lose and it did not feel safe walking up them. The first 2 nights there the heat was not working and the front desk was not answering when I called, had to call the 1800 number to speak to anyone to help. Housekeeping cane in and they did not close the door all the way when they left so the door was not locked and when I told the front desk he just shrugged his shoulders and went on with his day. There was no customer service what so ever.

Family_with_children

6/10

Pleasant

20 May 2026

Cabrera

Necesitan mejorar en el personal

Family

2/10

Poor

18 May 2026

Corey

I immediately left the hotel property after 10 minutes of being in the room and booked a different hotel. I’ve never once left a review for anything not matter how good or bad but this was on a different level. I get some places are not up to snuff but I didn’t want to take anything out of my car or want anyone there to know what I had because I didn’t want my car or room to get broken into. I’ve been in some shifty and shady areas but this one I couldn’t get behind. I’m in the process of doing a charge back because I never stayed in the hotel at all and Expedia refuses to help and the hotel refuses to push back a refund. Heed my advice and look elsewhere, this is not what I would expect a Red Roof Inn to be. The photos they list on the site are a bait and switch tactic and are complete night and day difference in all the worst ways.

Self

10/10

Exceptional

17 May 2026

Tianxiang

The room is muggy without ventilation, but all others are good

Self

2/10

Poor

17 May 2026

Froilan

Room was dirty restroom sheets and towels were dirty. There was ants everywhere smells like wet dog.

Self

2/10

Poor

16 May 2026

PATRICIA

When I checked in I was told that they did not have the room that I paid for. The man told me that I had to get a smaller room and I was going to move to the studio room with kitchen. I also informed that I had called and explained that I was bringing my small dog with me. when I called they told me that it would be perfectly fine and no additional fee for the first pet. The man then told that if I want the room with the kitchen he will have to charge me an additional fee. The room he gave me was dirty, stains of the sheets, door had a broken lock, AC was making noise as if it was broken. I also request two more towels and they were stained. The outside look really bad and filthy. Service in whole was the worse that I ever had.

Family_with_children

6/10

Pleasant

22 Feb 2026

KAREN

Room and linens clean, nice to have refrigerator
TV didn’t work and deadbolt was broken off (used a chair)
As a whole run down and interesting clientele

Self

8/10

Excellent

17 Feb 2026

Tania

Bring your own cooking supplies if staying in the kitchenette suites. Dirty property though. Top of a toilet and old fake plant in the stairway and garbage everywhere.

2/10

Poor

16 Feb 2026

Autumn

Dirty surfaces, dirty bathroom, dirty trash can, dirty bed sheets, TV didn’t work, toilet wouldn’t stop making noise, creepy/lurking staff

Leisure Partner

4/10

Poor

13 Feb 2026

Kimberly

The studio room wasn't clean, & it appeared to be dust and mold under the microwave. The staff addressed the issue & brought a different microwave, but it wasn't clean inside.

Self

6/10

Pleasant

25 Jan 2026

Jane

Clean sheets and hot shower. Bare bones room. Fine if you just need a place to sleep.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Aparna

Kitchen was fine but there was dust everywhere I touched and overall cleanliness levels were low, even compared to other red roof inns

2/10

Poor

28 Nov 2025

Jake

Hit a snow storm while traveling at 3am and wasn’t planning on stopping but had to and chose the Red Roof because they are normally good hotels. Checked into our room and the toilet didn’t work, the shower didn’t work and the tv didn’t work. Couldn’t do anything. Decided to try and sleep for just a couple hours before trying to leave again and woke up after 2 hours to bug bites!! Haven’t stopped itching since we left!! Horrible!!! Can’t believe it! Waste of money. Would have been better off trying to keep driving in the snowstorm.

Family

2/10

Poor

23 Nov 2025

Moses

The rooms are terribly if ever maintained. But for the fact that I was choked up in the middle of job-related scheduled, I would not have spent even the first night. They changed/moved me from room to room; they were all the same. Beddings are not merchants, some rooms have things missing; no working TV, another, no microwave, another room, no iron and hangers! What a mess. I ended up, removing their beddings and used mine throughout my stay. So, I will need my entire refund, otherwise, I will call my bank. Thank you.

Business Self

10/10

Exceptional

23 Nov 2025

Thomas

Fine for what it was... Clean and close to everything.

Leisure Self

2/10

Poor

04 Nov 2025

Mike

Absolute dump. I never leave negative reviews, but feel compelled to issue a warning. Room was dirty upon check-in, including flies and small bees (in October-November). Housekeeping NEVER showed in 10 days, despite requests. Had to purchase toilet paper and launder towels. Bed was lumpy and uncomfortable. No dresser. Almost no water from kitchen sink faucet, but bathroom toilet would not stop running. Some TV channels are reportedly ‘paid channels,’ including ABC and CBS, but staff could not process payment, stating ‘system is too much complicated.’ Smoke alarm had been ripped from wall. Very loud late at night. Avoid at all cost.

Business Self