Sleep Inn and Suites Buffalo Airport

6/10

Pleasant

24 Apr 2026

Juliani

The staff were not very helpful. The front desk person didn't let us know that we had to put a parking pass in our car when he gave us our keys. We found out about the parking pass after we got to our room. So we had to go out to our car again! He was also not helpful when we told him the wifi was not working.

The waffle maker was not functioning properly. The insides of the waffles were not cooked through.

Partner

8/10

Excellent

23 Apr 2026

Yvette

Yes

6/10

Pleasant

22 Apr 2026

JoAnne

I chose this property due to it being close to the airport. Funny thing, I never heard one plane flying.
The first thing that I noticed when walking to our room was how dirty the hall rug was. We were in awe with the size of the room - it was big. We had a double queen size beds with a sofa in the room. The sofa was filthy that I had to put a sheet over the sofa before sleeping on it. There were 4 adults and due to my handicapping condition, I can not sleep in a bed. I sleep sitting up therefore, the reason for sleeping on the sofa. I believe that the sofa has not been cleaned in a while - stains and dirty sections and the sofa bottom had rips in it. The shower inside was clean, the handle was broken and the floor near the shower had caked on with dirt in the corners. Management needs to check rooms or have a list of what needs fixing that the cleaning person(s) fill out on a daily basis or find people who care about their job.
The breakfast starts at 4:30 am and goes until 10:30 on the weekends. The lady who runs the breakfast was very polite, sweet and helpful. The breakfast consisted of yogurt, mixed fruit cups, bagels, bread, mini muffins, cereal - 3 different kinds, making of your own waffles, coffee, milk, teas, orange juice, apple juice and cranberry juice, scrambled eggs, sausage and potatoes. The food was hot and delicious. I felt that the parking was safe and it was free. As far as the staff, I only dealt with them in checking in/out.

Family

8/10

Excellent

22 Apr 2026

George

Went down to breakfast at 0900. Service was supposed to go until 0930. No eggs no home fries somewhat disappointing.

2/10

Poor

22 Apr 2026

Jillianne

The hotel advertise airport shuttle and free breakfast the shuttle never came to pick me up and upon check out there was no one there to take me to theairport the front desk told me to walk to the other hotel to take their shuttle. At 6am breakfast was suppose to be served the breakfast they claimed they have was only pop tarts and coffee the hallways smelled like marijuana and the lady at the front desk had an attitude I didn’t get my security deposit back in the amount of $100 I am so disgusted with you this hotel I rather sleep on the street before I stay there ever again

Partner

8/10

Excellent

21 Apr 2026

Juan Manuel

Solo limpian y sacan basura cuando se solicita.

Partner

4/10

Poor

21 Apr 2026

Jennifer

Parking is good , location is good. Property on the outside looks amazing. Inside it’s dirty and gross. Hallways stink. Bathrooms are always filthy. Stayed here 3 times and this is my last. Ontop staff was rude this time aswell.

Partner

10/10

Exceptional

20 Apr 2026

Norybeth

Excellent

Friends

2/10

Poor

19 Apr 2026

Thomas

Super old hotel, key cards didn’t work the minute we got there the beds are the worst thing you fall through to the floor. Would never stay there even if it was free!

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Dylan

Pros: Room we booked was large and the jacuzzi in the room was a very nice touch because most hotel rooms don't have that feature with a reasonable price. Room was renovated mostly well with updated features (flooring) The hotel was quiet at night and it was full when we stayed.

Cons: The bed was worn out and uncomfortable, TV was quite small could have been larger, some stains on the floor and the mattress cover within the sheets, drains of the jacuzzi and shower were falling apart. Free breakfast was very low quality, didnt eat it. Free coffee was a nice perk.

Partner

10/10

Exceptional

19 Apr 2026

Louis P

I am a relatively frequent guest at the Sleep-Inn and always have an enjoyable stay. The accommodations are fine, the staff are friendly and always helpful, and I always look forward to the delicious and plentiful breakfasts.

Self

8/10

Excellent

19 Apr 2026

Vicente

Needs update on showers and floor and tvs

Partner

8/10

Excellent

18 Apr 2026

George

Good

Self

10/10

Exceptional

18 Apr 2026

Oliver

I use this facility a lot always dependable good price

10/10

Exceptional

17 Apr 2026

Shamica

Q

8/10

Excellent

16 Apr 2026

Vilmarie

Stay was ok. Rooms were not fully clean.

10/10

Exceptional

16 Apr 2026

Renee

Great nights stay!!! Staff was wonderful

10/10

Exceptional

15 Apr 2026

Brian

Oldest Sleep Inn I’ve seen so far. However, room was very clean. Comfortable beds and pillows. Staff very friendly, especially younger lady at front desk and breakfast staff. Fresh breakfast that opens early!! Only recommendation, better coffee and have water available.

Family

8/10

Excellent

15 Apr 2026

Joan

Clean room. Good breakfast.

10/10

Exceptional

14 Apr 2026

Yoga Treasure By

Breakfast menu was good and satisfactory
Everything was so good

Family_with_children

2/10

Poor

13 Apr 2026

Wesley

Musty smell throughout the property and our room. Felt unsaved based on the people around the hotel. Felt like a real low budget hotel.

Partner

8/10

Excellent

12 Apr 2026

Savannah

Room needed a deep clean. Wasn’t terrible but could tell they only do the basics each time new guests arrive. Staff was friendly and parking was nice. Not terrible for the price

Family_with_children

10/10

Exceptional

12 Apr 2026

John

Breakfast wasn’t great but the room was lovely

8/10

Excellent

10 Apr 2026

Graeme

Nice breakfast, property is a bit older but well cared for, room was clean. No issues. Would book again!

Family_with_children

6/10

Pleasant

09 Apr 2026

Raushaniya

The building and rooms are old and dirty. The staff is okay, not so friendly. Breakfast is terrible.

Family_with_children

10/10

Exceptional

08 Apr 2026

shirley

It was a great stay. Definitely will stay again.

Family_with_children

6/10

Pleasant

07 Apr 2026

Melvin

We were told our room would be ready in 45 minutes and
when we came back they told us it still wasn't ready. After my Husband got upset they ended up switching us to a room that was ready across the hall. We don't know why it took my husband getting upset for them to not have done that in the first place.

Family

6/10

Pleasant

06 Apr 2026

Sullivan

Shower leak on the floor

6/10

Pleasant

06 Apr 2026

Amber

Room had no shower curtain & toilet had stains. Other than that I enjoyed my stay

Self

10/10

Exceptional

05 Apr 2026

Maria

clean the are good and wifi

Family

6/10

Pleasant

05 Apr 2026

Shawn

Price was good, check in and breakfast was also pretty good. Rooms are small and some parts are not in good condition such as peeling surfaces in bathroom and wall. The room size is ok if it's only 2 people but for 3-4 people in a double bed room it is going to be annoying.

Another major problem is having the bathroom sink outside the actual bathroom so it's right beside one of the beds. How can everyone get a decent sleep when you can hear everything going on in the bathroom?

It's ok for a quick stay where you won't spend much time and want to keep your hotel cost's as low as possible It is in a very good location.

8/10

Excellent

04 Apr 2026

Mohammad Abdullah

Everything was good at the property but they should update the furniture and TV of the rooms. Other things were okay.

Friends

8/10

Excellent

04 Apr 2026

Parminder

Overall experience was good. Nice breakfast

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Nicole

We like this hotel for our overnight shopping trips

Friends

4/10

Poor

03 Apr 2026

Mayra

The hotel could have been cleaner

Self

10/10

Exceptional

02 Apr 2026

Elena

Great location for our college tour and Kowloon that it's across from the airport is going to be very helpful for the future. The breakfast was delicious and the parking was nice and easy.

Family_with_children

10/10

Exceptional

02 Apr 2026

Ronald

Good Parking

Family_with_children

8/10

Excellent

01 Apr 2026

Tyson

Breakfast was good clean room good parking friendly staff

Self

10/10

Exceptional

31 Mar 2026

Luis

Excellent

Family_with_children

10/10

Exceptional

31 Mar 2026

William

If you need a place close to the airport I would recommend to sleep in

10/10

Exceptional

31 Mar 2026

Sue

Very nice hotel - room was clean & comfortable
Breakfast was served early and very helpful for a very early flight

Pet

10/10

Exceptional

30 Mar 2026

Colleen

The breakfast is good. The selection is always plentiful and the breakfast area itself is very nice.

Partner

4/10

Poor

29 Mar 2026

Andrew

Rooms were nice enough. Breakfast was good. Staff was good. Be aware that other guests may be staying at this reasonably-priced hotel long term through insurance and, consequently, treat the hotel as poorly as their own home. Non-stop noise, slamming doors, garbage and belongings placed out in the hall and marijuana smoking were encountered through the night. Police were called but desk clerk took pity on them and didn’t have the police remove them.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Marisol

Clean room breakfast parking

4/10

Poor

28 Mar 2026

Vadim

Not as good as on the pictures...small rooms with small beds...don't recommend

Business

4/10

Poor

26 Mar 2026

Mike

The hotel was not the cleanest...there were also multiple families that were asked to leave...one involved a domestic dispute and another involved a mother leaving their baby in the laundry room unattended...not great situation for our younger kids to witness.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Tiffany

Very vice

8/10

Excellent

24 Mar 2026

Dennis

Clean room but common areas werenoo

8/10

Excellent

18 Mar 2026

Sierra

The front desk staff is great! The rooms are clean. The kitchen staff not as friendly. The hair dryer in our room didn’t work. The microwave plate didn’t spin & the heat/ac made a loud clanking noise. Over all I love staying at Sleep Inn hotels. I picked this one specifically because of my previous great experience with them.

Family_with_children

8/10

Excellent

17 Mar 2026

Teresa

The maintenance of the building is not up to date. The building is good though. I had a good stay, warm and clean. The breakfast was good as well.

10/10

Exceptional

17 Mar 2026

PAULA PAVALICINI

Clean Room, great location, breakfast is good as well

Business

10/10

Exceptional

15 Mar 2026

Beth

We stayed on the 3rd floor and everything was clean, our room was great and had a lot space for a double bed and sofa bed. Breakfast was great, we didn’t use any of the other amenities. We didn’t really interact with the staff, everything was great, very happy with the cleanliness of the whole hotel, some recent post had us worried. We will be back again for another hockey season. The building as a whole is older, but no different from other hotels in the area. The beds are harder than we like, but not super hard. Great place for a family, we didn’t need a pool for this trip. Great location for food delivery. We don’t mind hearing the planes, but if you like a quiet outside area than may not be your choice, wasn’t a lot flights at night so not a big deal. Otherwise seemed like a safe area around the hotel. We will back.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Kelli

We were only here for one night. It served our purpose. The staff was excellent. The breakfast was a good variety

Friends_and_family Family

8/10

Excellent

14 Mar 2026

leo

A

8/10

Excellent

12 Mar 2026

Andy

The room was clean and no residual smoking was present. The shower pressure was ok, but tub did not drain unless valve held manually. The sleep, park and fly option is nice. However, the advertised $7/day online becomes $10/day at the front counter, so be aware and push back. Parking during my trip was NOT onsite. It was down the road in a dark and poorly maintained gravel lot. And the staff needs to offer clearer details on the parking/shuttle procedures. Overall tolerable stay with some frustrations. And then there's the young man at the front counter who needs to learn to mind his surroundings, and control his F bombs.

Self

10/10

Exceptional

12 Mar 2026

Dorothea

Great room great price

Partner

6/10

Pleasant

11 Mar 2026

fran

no internet in room. wouldnt connect. called down but they said there was nothing they can do about it. it worked in lobby but not in room.

Partner

10/10

Exceptional

11 Mar 2026

David

Great staff. Wonderful breakfast. Very organized and convenient place. Thank you, everyone at the Sleep Inn Buffalo airport.

2/10

Poor

09 Mar 2026

Christopher

Did n

8/10

Excellent

09 Mar 2026

Rachel

We had a quick one night stay here. Stayed in a room with two doubles and a pull out. The beds were white clean bedding and we had a great sleep. The pullout had white clean bedding but the couch itself was dirty and ripped and quite in need of being replaced! I was not impressed by that. The room was clean and smelt clean when entering. The breakfast in the morning was pretty good with variety and fresh. Eggs sausage waffles toast cereal yogurt juice coffee hot chocolate. There was staff doing repairs and cleaning the building which was nice but it was a little run down and worn out. I don’t think I’d stay again because of the couch being so disgusting but it wasn’t horrible and did the job.

Family

10/10

Exceptional

08 Mar 2026

Marcus

great

Self

4/10

Poor

08 Mar 2026

Gino

Extra charge for airport parking, noisy, beds were uncomfortable. Rooms are dated

Partner

6/10

Pleasant

08 Mar 2026

Dana

Stay was ok, no frills, bed was good, seems like many residents were there long term. Breakfast disappointing, good location though.

Self

8/10

Excellent

06 Mar 2026

Lula

Clean room and good customer service 👌

Family

10/10

Exceptional

05 Mar 2026

Rami

The check-in was fast. The elderly lady in the front desk was exceptionally helpful.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

kathleen

The floors were a bit dirty in the room

Friends

10/10

Exceptional

02 Mar 2026

Antonio

Great staff, excelent service, the breakfast buffet A+++ . Always stay here and will continue coming thanks

Self

10/10

Exceptional

01 Mar 2026

Tinisha

Room with jacuzzi is worth the money.

Self

6/10

Pleasant

28 Feb 2026

Barbara

Clean room.
Courteous staff.
Adequate breakfast.

Partner

10/10

Exceptional

27 Feb 2026

asna

I stayed there for 4 nights, first night, I had some issue with my rooms, no wifi, sheets not clean, I went to night shift staff they ignored my issue and said wifi is always like this, I decided to check out next morning and I went to the front desk the guy Mr. Sam immediately took notice and moved me to another room with excellent wifi reception. The room was clean, cosy and very tidy, wifi was with perfect speed. It was great experience.

Self

8/10

Excellent

27 Feb 2026

Angela

decent size room, comfort beds, clean linens, decent breakfast, reasonable price.

Family

6/10

Pleasant

25 Feb 2026

Lovely

They need more variety breakfast

Self

8/10

Excellent

25 Feb 2026

Dene

It was good

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Suzanne

The room was very nice, clean. Breakfast was nice. Check in was easy. But the hallway was dark and a little and worn, and the vending machine vestibule was dark and full of rollaways and cribs. No vending or ice was available.

Partner

8/10

Excellent

23 Feb 2026

Marcia

Clean, courteous staff

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

John W.

All the above.

Partner

6/10

Pleasant

23 Feb 2026

Don

The staft was helpful and courteous. Room was clean and orderly. Convieniently located very near the airport. Better to book direct, not through expedia. Stay price is lower with expedia, but vacation parking is not included, overal, price is higher with booking agencies.

8/10

Excellent

22 Feb 2026

Kimberly

The staff was friendly and helpful. The room was surprisingly nice, however its a bit outdated and the furniture is beat up. There was also a slight cigarette smell in our room.

Partner

2/10

Poor

19 Feb 2026

Manoj

The room was bit smelly and dirty and the hot tub was not working as expected.

Partner

4/10

Poor

18 Feb 2026

John L

Room was neglected.
Used to house homeless.
Grumpy check in attendant.
Bright spot: friendly, efficient housekeeping!

Self

8/10

Excellent

18 Feb 2026

DeAndrea

The staff were very nice and helpful.

Family

10/10

Exceptional

18 Feb 2026

james

fast easy check in, room was clean, all staff was friendly and helpful, breakfast was good and well stocked

Family

8/10

Excellent

17 Feb 2026

Ashley

Honestly I love this hotel, affordable, clean, and comfortable.. I gave it 4 stars cause some updates can be used and that’s all no complaints

Friends_and_family Family

4/10

Poor

17 Feb 2026

Saifa

Door doesn’t shut properly, door key
doesn’t work properly, key card need
lots of attempts but Staff were okay .

Friends_and_family Family

2/10

Poor

16 Feb 2026

Nathanielsz

Room was not up to hotel standards. As per the hotel staff even agreed with me and said that there is nothing they can do. So im left with a room smell like smoke.

Leisure Family_with_children

8/10

Excellent

16 Feb 2026

Kevin

Room was dated but clean. Check in easy and quick. Would stay at again

Leisure Family

8/10

Excellent

16 Feb 2026

Maheen

Room was clean, breakfast was great. Location was very ideal as the Walden galleria mall was a 10 min drive. Wifi didn't work well at all though.

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Khurshid

Good size rooms, clean, friendly environment

2/10

Poor

13 Feb 2026

SHARON E

The hotel was filthy. These pictures are not accurate. The staff were friendly enough, but I cannot believe the state for the hotel. It smelled terrible, the carpets looked like they were 100 years old and had never experienced a vacuum cleaning. Very disappointed.

Leisure Family

6/10

Pleasant

12 Feb 2026

Jennifer

The hotel is very dingy, staff were nice and at one point I seen another person walk with a ski mask back to there room which was eeery in fact I gotten the feeling from the stay there

10/10

Exceptional

11 Feb 2026

Marcus

everything

Self

4/10

Poor

10 Feb 2026

Carrie

The pictures online do not match the rooms. The hotel was dirty and worn. The “buffet” was a typical hotel breakfast. I would not recommend or stay here again.

Leisure Family

8/10

Excellent

08 Feb 2026

Michelle

Rooms were clean

Leisure Partner

8/10

Excellent

06 Feb 2026

Angel

The room was nice, you can tell that there has been water damage in the room, the microwave wasn't balanced I had to wedge a soap holder under it, and the shower did leak I just used towels to maintain. Overall the stay was nice the bed was very comfortable.

Partner

10/10

Exceptional

06 Feb 2026

David

Great staff, wonderful vibe and terrific breakfast :)

8/10

Excellent

06 Feb 2026

Dr. Frank

Staff

Business

2/10

Poor

05 Feb 2026

Ashley

FILTHY! Like this was next level dirty. We only stayed because it was late and we had no choice.
There was not one drop of hot water in the shower (this is not an exaggeration)! The water was like ice. I didn’t complain because we left our vehicle while we went on a trip and I didn’t want them to do something to it. Plus I don’t think the staff would have cared. It is advertised on their site that if you stay there before your flight, you can leave your vehicle for free. We quickly found that it was not free. They charged me.
The shuttle drivers are very nice but they are shared with other hotels and the vans are not 4wd or AWD. They get stuck and slide all over. I would absolutely not stay here again and I would not recommend this to anyone else.

Friends_and_family Family

8/10

Excellent

04 Feb 2026

Misty

The room was clean, staff was quick and efficient, breakfast had quite a variety. I would recommend.

Partner

8/10

Excellent

04 Feb 2026

Thomas

the room was clean and the shower area as well. However, the hallway carpeting along wall and in near room doors needed a good vacuuming
Lobby and breakfast area looked a bit tired. Shuttle service was very responsive and helpful. Desk staff pleasant and helpful. Overall good place for short stay in Buffalo.

Partner

8/10

Excellent

03 Feb 2026

Nicole

Staff was awesome. Quick check in.