Name: Baymont By Wyndham Buffalo
Address: 3475 Union Rd, Buffalo, 14225, US

8/10

Excellent

20 Jul 2026

Lynn

The staff was 100% wonderful. The room was comfortable and clean. My one complaint is that the carpet is not very clean throughout. It’s the kind of place where you can’t walk around barefoot or in your socks because your feet or socks will get dirty quickly. I appreciated the guest laundry.

Partner

6/10

Pleasant

15 Jul 2026

Ron

Needed to watch the world cup soccer match but the staff had no idea what tv channel it was on and were not very helpful

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Jim

the bathroom could have been cleaner

10/10

Exceptional

04 Jul 2026

SHAILESH

Hotel room and hotel staff everything is nice nice clean in my hotel room

Self

8/10

Excellent

02 Jul 2026

Hilda

We stayed for one night after spending a few days in Canada, as we wanted to visit the New York side of Niagara Falls before heading home.
The hotel is quaint, conveniently located, and our rooms were clean.
We had reserved two rooms for four adults. When we arrived after 7:00 p.m., one room was ready, while the second required additional cleaning, so we had dinner at the restaurant across the parking lot while we waited. (Alton’s)
The room I stayed in included a microwave, mini refrigerator, and TV, and the bed was comfortable. The water pressure in the shower was wonderful. The only minor drawback was that the pillows were quite small and resembled decorative throw pillows rather than standard-sized bed pillows.
Overall, we had a pleasant stay and found it to be a comfortable option for a one-night visit.

Friends_and_family Friends

4/10

Poor

29 Jun 2026

Michael

Coffee machine is unclean..presentation from the staff was unprofessional,No Dress code or uniform..Bed linings or bath towels were not replaced..

Partner

10/10

Exceptional

27 Jun 2026

Marcia

Great hotel. Clean room. Lots of parking spaces. Air conditioner works great. Very nice, helpful, friendly staff.

Self

10/10

Exceptional

25 Jun 2026

Belinda

Rooms were clean. Parking ok. Great to have a Tim Horton in front you could walk to

Friends

6/10

Pleasant

22 Jun 2026

Alan

We had a decent stay. My three sons and I were traveling. When we arrived, the room door was propped open. The shower curtain had not been installed yet. And we only had three towels. But it was clean and that was nice. It was supposed to be a non-smoking room but we could smell that either someone had smoked in the room or the hallway. Overall, it was nice lodging and it was quiet.

Family_with_children

8/10

Excellent

21 Jun 2026

Ranjith

The room was very clean and spacious. The property is at a great location with coffee shops and eateries nearby.

Partner

6/10

Pleasant

11 Jun 2026

Brian

Bathroom was dirty and toilet ran constantly but bed was clean. Overall acceptable for a night or two on the way to somewhere else.

8/10

Excellent

08 Jun 2026

Cedeirdre

Room was clean. Upstairs neighbor was a bit noisy. Never could get away from the smell of marijuana and thats not the hotels fault. Conveniently located. Easy check in and out. No plans to return to the buffalo area. Was able to see the falls on both Canadian and American sides. Also saw Harriet Tubmans home and grave site. Enjoyed my trip over all.

10/10

Exceptional

05 Jun 2026

Wanda

Nice place to stay. Clean, spacious room and in a good location.

Partner

10/10

Exceptional

29 May 2026

Lisa

Very clean and very quiet. Comfortable room. The staff was friendly and helpful.

Partner

4/10

Poor

29 May 2026

Peter

Need better signage from the road to the entrance of the hotel. There isn't any signage at all.

Self

6/10

Pleasant

20 May 2026

Louanne

Toilet needs to be higher for seniors.

10/10

Exceptional

09 May 2026

Erica

The room was clean and comfortable. Nothing special but safe and secure enough for an overnight with an easy 2 mile walk to the train station.

8/10

Excellent

27 Apr 2026

Leander

Very accommodating staff. Even though they might have been short staff they provided everything to make our stay in Buffalo worthwhile.

Partner

8/10

Excellent

27 Apr 2026

Tresha

Everything was satisfactory however the parking lot was lonesome and poorly lit. Also entrance to hotel was not evident.

Self

8/10

Excellent

27 Apr 2026

Ali

Yes

Partner

10/10

Exceptional

27 Apr 2026

Jason

Very easy to get where we wanted to go from hotel.

Partner

10/10

Exceptional

19 Apr 2026

Rodrigo

Yes it was perfect

Family

8/10

Excellent

11 Apr 2026

Eliana

Hotel was clean and staff was friendly! Good for the price

Family

10/10

Exceptional

14 Mar 2026

James

Perfect stay

Partner

4/10

Poor

01 Mar 2026

Roxanne

Room was not cleaned or restocked..found fries under desk, body wash was empty. Felt like it was rushed and not properly cleaned for the price we paid.

Family_with_children

10/10

Exceptional

01 Mar 2026

Carene

Super clean

Family_with_children

8/10

Excellent

14 Feb 2026

Jeremy

Helpful staff. Building still smells of smoke even though whole building is smoke free.

2/10

Poor

26 Jan 2026

christa

Room heat was off (it was 8* outside) And took hours to warm up. The room was old and dated. Maintenance on hotel was obviously lacking. The hotel recked of smoke mostly in the hallways …. But everywhere.
Last minute Bad choice I made to stay there.

10/10

Exceptional

26 Dec 2025

Serdar

great

10/10

Exceptional

18 Dec 2025

Antoine

The staff was attentive and helpful. They responded quickly and helpfully for my request as a guest

8/10

Excellent

28 Oct 2025

Rebecca

Room was clean. Quick check in and check outs. Unfortunately when I got to my room the ac was on and the window was open so it was quite cold for a while.

Leisure Family

6/10

Pleasant

28 Oct 2025

Naseem Mohamed

Staff was not courteous. Receptionist talked like a officer from the military

Leisure Family

6/10

Pleasant

26 Oct 2025

Karen

Tired and worn. Bed was badly broken in.

Leisure Partner

6/10

Pleasant

23 Oct 2025

Julia

Toilets are too low and I prefer to not have an ironing board in the bathroom. The shower is too close to the toilet and prevents bathroom door entrance full access. Rooms are too dark but It was a good price for the late booking.

Business_and_leisure Family

8/10

Excellent

19 Oct 2025

Jill

bed very comfortable....very affordable and staff accomodating. Nice snack area. Parking easy access.

Leisure Family

10/10

Exceptional

15 Oct 2025

Donald

A great place to stay for the value and convenience.

4/10

Poor

14 Oct 2025

Mya

What stood out to me the most what the staff. I believe they were all men and didn’t dress the part. Clothing was dirty and it smelled. I remember having to ask for my room to be changed due to not feeling safe because the windows didn’t lock and I was on the first floor. Many of the door handles seemed to show that keys could be used to open the door, but I used the safety lock. I wouldn’t stay there again.

Self

6/10

Pleasant

13 Oct 2025

Edgar

Room had lot of midges

10/10

Exceptional

12 Oct 2025

Andrei

12345

6/10

Pleasant

07 Oct 2025

Ronald

It's Alright

The hotel was alright, it served the purpose. I am not sure if it is just a western NY thing or what, but it is the small things. The hotel had an ice machine, but no bucket in the room, there was no do not disturb sign for the door, but other rooms had one on their door. It was clean enough, but it had a bit of a funk to it. My wife is from the area, and we end up there 1-2 times a year, we have yet to find a hotel I would want to stay at again. Location was close to the stadium which is why we chose it, so it was convenient. There were plenty of resturant options nearby.

Partner

6/10

Pleasant

30 Sep 2025

Brittney

Staff at the front desk didn't address us when we entered or left and that felt strange.

Partner

8/10

Excellent

17 Sep 2025

Stephen

One night

Good but a little noisy

Self

10/10

Exceptional

10 Sep 2025

Kimberly

It was alright

8/10

Excellent

03 Sep 2025

Eloise

We were there 4 nights and I was surprised that no one ever came to check and see if we needed clean towels or the garbage collected. Maybe we should have been aware of how to get service, but there wasn't a book in the room with information about the hotel and services.

10/10

Exceptional

26 Aug 2025

Almas

Just one night and like room cleanliness

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

sanjay

Great hospitality.

8/10

Excellent

17 Aug 2025

Ryan

Quiet area, and the room was very clean. AC and heat worked well. The bathroom was very clean and provided plenty towels.

Leisure Friends

10/10

Exceptional

10 Aug 2025

James

As expected. Clean. No problems. 5 estrellas.

6/10

Pleasant

31 Jul 2025

Bri

Good access to other locations and easy to find.

Leisure Friends

4/10

Poor

16 Jul 2025

Matthew

Signage to enter and exit the property was terrible. On multiple occasions, I had problems figuring out how to access the parking lot. The hotel cannot be seen from the main streets, and signage is small and in the wrong locations. My room was not cleaned, nor were my towels exchanged anytime over a three night stay. I never saw the advertised breakfast. Just a coffee maker in the lobby. Rooms were musty smelling, carpets were dirty, and tiles in the bathroom were loose.

Leisure Family

2/10

Poor

06 Jul 2025

Ines

Despite requesting that my two rooms be cleaned, they weren't. The coffee area is horribly dirty, and the front desk staff is very rude.
In addition to that, there is not at least one small table where we can share some activity as a group.

Leisure Family

4/10

Poor

11 Jun 2025

Leena

Definitely doesn’t meet the standards of Wyndham properties we have stayed at before.

Leisure Family_with_children

8/10

Excellent

27 May 2025

LAURA

Very budget friendly room for a family of four, a decent, no-frills Motel, but relatively clean overall. Rooms have not been dusted in a while, and are in need of a deep cleaning, but relatively clean overall. Appreciate the coffee machine in the lobby.

Friends_and_family Family

8/10

Excellent

22 Apr 2025

Janet

Nice Stay

It was a nice clean hotel. Everything was great, except thry don't have breakfast, and you don't have a coffee maker in your room.

Self

10/10

Exceptional

06 Apr 2025

Sal

Nice service

Leisure

8/10

Excellent

06 Apr 2025

Stefanie

Our stay was overall good value for the price we paid. The room was clean but small, beds were decently comfortable. Very close to Walden Galleria.

Leisure

10/10

Exceptional

24 Mar 2025

Latoya

Comfortable

Room was home like. Fluffy pillows good dove soap

Friends_and_family Family

4/10

Poor

10 Mar 2025

Jacqueline

This is third time i have stayed at this hotel . This time has the worse experience. . The attendent at the front desk wasn't welcome at all. Firstly they put my family myself in a disability room which I never requested and then the room they sent me too wasn't the cleanest. I also had recommended my sister and her husband to stay there too. They were also so very disappointed. They don't even come to clean the rooms daily . Which is so wrong. I will not ever stay at the Baymont hotel or recommend it to.anyone. They need to be better having the rooms cleaned probadly and do alot renovations because youll will loose cistomers like me. Youll.need to.train the staff at the front desk because that is the first people you encounter when you arrive . Youll have lost valuable customer

4/10

Poor

08 Mar 2025

Jason

I am normally pretty easy going but I would not recommend this place. Curtains don’t close all the way letting in street light and walls are paper thin. Fights in rooms and screaming. Awful night. We had a weird vibe on checkin. Should have followed that vibe.

8/10

Excellent

18 Feb 2025

Marcal

The front door needed to be fixed

Family_with_children

6/10

Pleasant

20 Jan 2025

Benjamin

Front door was broken

4/10

Poor

28 Dec 2024

Frank

When I arrived (after check-in time), no one was at the desk. Wifi did not work until the following morning (Gateway Error - tried both my tablet and my PC). Faucet in tub dripped constantly. Very disappointed at the price - I would understand if it was a bargain basement rate, but it certainly was not.

Leisure Self

10/10

Exceptional

23 Dec 2024

Ron

The only thing I didn’t like about this hotel was getting to it. The drive way was attached to a business so you needed to watch to ensure you don’t miss the entrance

Leisure Family

2/10

Poor

13 Dec 2024

Cheryl

Think Twice

This hotel is geared to railroad workers. Their crew shuttle stayed parked right out front of the lobby so you could not unload or load your car up from there. Instead we had to drag our belongings through the snow. The room was FREEZING also. When we came back from dinner the main door was locked and we rang the buzzer multiple times until we walked around the building to the side door and used our key. When I went to the lobby to see why they did not answer the buzzer, the employee had been clearly passed out on the desk and was very clearly u see the influence because she could not form a sentence, was drooling and had no idea what I was saying. Never again.

Friends_and_family Friends

8/10

Excellent

27 Nov 2024

Katherine

The mattress and box springs are new and comfortable. The towels are also new and they were wonderful to use. The room was clean. The fridge wasn't that cold, but it worked.

Leisure Friends

2/10

Poor

18 Nov 2024

Ed

Key card stopped working.
When entering room TV was on one bed was unkept. Gentleman at the counter said that cleaner sometimes after they clean the room sit down on the bed and watch TV back of the converter not there. TV satellite/cable stopped working gentleman stated it happens frequently. Specifically asked for a room, not close to the elevator. Was put in a room beside the elevator.

10/10

Exceptional

18 Nov 2024

Zebedee

It was comfortable and easy to sleep

Self

10/10

Exceptional

28 Oct 2024

jacq

The staff at frint desk were fantastic. So friendly. Really helpful and so cheerful. Made our stay great. Thank you all for making it a great stay

Business_and_leisure Family

2/10

Poor

25 Oct 2024

Stephen

This place is really a dive! After 6:00 PM, there was no one at the front desk....so good luck if you return to your room after 10:30 PM and your room key no longer works!!! In fact, my room key only worked the first time I used it and then I had to get a new one every day. The lobby smells and some of the strangest, dirtiest, and unfriendly people were just hanging around in it during my entire 3 night stay. My room was NEVER cleaned after the first night. I had to reuse my bath towels!!! Never EVER again would I stay here!!! This place is a DUMP!

Business Self

8/10

Excellent

21 Oct 2024

Michael

I had to switch rooms because the key didn't work

Leisure Friends

10/10

Exceptional

30 Sep 2024

James

I liked that I was able to get a good nights sleep.

Leisure Family

8/10

Excellent

27 Sep 2024

Shawn

Well located for our needs. Fairly clean, reasonably priced and comfortable bed

Leisure Friends

4/10

Poor

26 Sep 2024

James

The room was clean. We were put in a handicap room, not by request and the shower head was so low it was basically unusable. There was no iron in the room and when my wife went to the front desk to request one she was treated rudely in a manner that said she was an inconvenience. The bed was very soft creating an uncomfortable nights sleep

Friends_and_family Family

10/10

Exceptional

24 Sep 2024

Sam

We couldn’t watch the NFL Game cuz of Direct TV

Leisure Friends

10/10

Exceptional

22 Sep 2024

Anna

Great location, clean and friendly staff.

Leisure Family

10/10

Exceptional

09 Sep 2024

tai

Clean room,

Partner

8/10

Excellent

09 Sep 2024

Derek

Satisfactory

2/10

Poor

07 Sep 2024

Ben

In need of new mattress and sound proofing

Replace the bed in room 221. Either the walls are paper thin or the people around us were extremely loud at 2:30am. TVs could be heard all hours of the night from the room to our right. Between the terrible mattress and the noise it what not a restful night.

Partner

10/10

Exceptional

30 Aug 2024

Robert

Staff was very friendly and accommodating

Friends_and_family Friends

8/10

Excellent

29 Aug 2024

Pamela

Very nice hotel to stay at. Clean, quiet and very friendly and respectful staff. Would definitely stay here again.

Leisure Family_with_children

8/10

Excellent

22 Aug 2024

Randi

For a one night stay I felt it was very nice.

Leisure Family

10/10

Exceptional

18 Aug 2024

Kelly

Everything was great

Leisure Pet

10/10

Exceptional

18 Aug 2024

Alicia

Great stay

Great hotel, quick check in, comfortable bed, water pressure in shower was amazing. Great area for food optiond, close to Walden Galleria. Would stay again

Friends_and_family Family

6/10

Pleasant

18 Aug 2024

Jerry

Liked location. Walkable to a few conveniences.

Was given a room that I didn't like and wasn't able to change it even there were very few cars in the parking lot for the days I was there. It didn't appear that the hotel was full but the clerk was unwilling to give me a different room.

Hotel is tired looking and appears to be minimally kept in terms of updating, painting, etc.

Leisure Self

8/10

Excellent

06 Aug 2024

Michael

Overall good, needs some carpet cleaning done

Overall location and staff were good. The carpet needs a very good deep cleaning. Walking around barefoot and then stepping into the shower or onto the white towel mat, you saw black footprints from the dirt in the carpet. This was pretty gross.

Friends_and_family Friends

10/10

Exceptional

30 Jul 2024

Selvaraj

Family Trip

Family Trip To Niagara.
The rooms were good. Spacious. Parking was good. It's not close to Falls. The people at the front desk were not responding properly.

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Rhonda

The service and room were great. Only wish that they would steam the carpet, very dirty.

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

james

hotel was conveniently located for my trip, hotel had friendly associates. Room was clean

Leisure Family

8/10

Excellent

15 Jul 2024

j

Cool area

Leisure Family_with_children

10/10

Exceptional

15 Jul 2024

David

Good stay. Clean room. No breakfast

10/10

Exceptional

14 Jul 2024

Vivienne

Convenient

Leisure Family

6/10

Pleasant

02 Jul 2024

Benjamin

It was fine. Affordable place to sleep for 1 night

Leisure

10/10

Exceptional

02 Jul 2024

Dana M

Nice Place To Stay

My husband & I came to Cheektowaga for a two night stay to do some shopping. The staff during check in and check out and everything in between were really pleasant and always available. We were very happy with our stay. Everything in our room worked perfectly and the property is well taken care of. It’s a great place to stay if you’re there for a shopping trip. If you’re looking for a lot of frills, glitz, and glam, this is not the hotel for you. Looking for a good, clean place to crash for a reasonable rate? This place is for you. We would stay here again for sure.

Partner

8/10

Excellent

30 Jun 2024

J

Second time I stayed here. I would stay an again. Washroom floor was slippery. Room had a fishy odour. But that’s not enough for me to not come back. Would definitely stay here again. Good price and convenient

Leisure Partner

10/10

Exceptional

30 Jun 2024

Gerald f

Room & hotel were very clean and staff was great

Self

10/10

Exceptional

30 Jun 2024

daniel

Staff was friendly, room was very clean!

Leisure Partner

4/10

Poor

29 Jun 2024

Doreen

The room had an unpleasant smell. Found a dirty/used washcloth with hair in the bathroom. Hair was also in the bath tub.

8/10

Excellent

28 Jun 2024

Stephanie

I booked here when we were in town for a concert and a day at 6 flags. It was fairly clean and quiet. Parking was easy.

It is a little hard to find off of the main road at night but once I knew where I was going it was easy to navigate back to. Chain restaurants are located nearby. Walmart, a gas station, and coffee shops are within walking distance. It's nothing to write home about as it's a bit dated, but it did the trick for the 4 of us for 2 nights.

Leisure Family

8/10

Excellent

27 Jun 2024

Saravanan

Entrance to the property was hard to find

Leisure Family

8/10

Excellent

25 Jun 2024

Mechelle

Safe but sticky

Front desk was very kind. The room was typical and mostly clean. Location was within walking distance to several stores and places to eat. Floors in bathroom and especially in the elevator were very sticky. They need to clean mop more often.

Friends_and_family Family