Name: 88 Palms Hotel & Event Center
Address: 1901 Palm Beach Lakes Blvd, West Palm Beach, 33409, US

6/10

Pleasant

19 Jul 2026

Robert

The room was dirty with trash bags in the corner when we arrived. There’s one ice machine that barely works on the first floor. The ice machine on the fifth floor was gone. Nothing special just a place sleep. When we arrived, there was five police officers in the lobby. Not sure why. Very convenient to I think amphitheater. I would consider a two star hotel.

Friends_and_family Friends

2/10

Poor

16 Jul 2026

Myrna

We booked this hotel for one night before our early morning flight, and it was one of the worst experiences we’ve ever had.

The room smelled strongly of cigarette smoke, mold, and other unpleasant odors. The TV didn’t work, and the shower drain was clogged, so we couldn’t even take a shower.

The biggest issue was the number of cockroaches and spiders throughout the room. We were unable to sleep because we kept finding them everywhere.

Given the condition of the room, we requested a refund so we could move to a cleaner, more suitable hotel, but our request was refused. We felt completely ripped off.

I would not recommend staying here.

10/10

Exceptional

14 Jul 2026

Osterman

Hotel was old but clean, quiet, and felt safe

Partner

6/10

Pleasant

13 Jul 2026

Christian

Although the room was not thoroughly cleaned, the absence of insects was a positive aspect. However, the bedding was stained on all three occasions it was changed, which was not ideal. Visible dirt and grime were present throughout the bathroom, and there was dirt and debris under the bed. Additionally, the air conditioning was not functioning effectively, resulting in a rather warm temperature during my stay. While it is important to consider the cost of accommodations, my primary complaint was the key cards. On the fifth floor, the key cards occasionally malfunctioned, requiring me to obtain a replacement.

10/10

Exceptional

07 Jul 2026

Monique

Ac was a lil warm and toilet water ran all night but other than those 2 simple complaints, my stay was quiet and much needed .

Self

10/10

Exceptional

07 Jul 2026

Sharlene

Their place was nice and the staff there was very nice as well. They can do better in the bathroom on cleaning but everything else 10 out of 10.

Self

10/10

Exceptional

05 Jul 2026

Ruben

Staff was very friendly and helpful room was very clean

8/10

Excellent

05 Jul 2026

michelle

Tv stations were limited, but room was clean and bug free. Ice maker was good, poll was clean. Pull out couch was really a pull out chair that had a less than “ twin mattress size” mattress. Very tiny and uncomfortable.

Family

2/10

Poor

05 Jul 2026

Yerlin

La sabana estaban sucia y las almohadas tenían mal olor y cuando le dije me dijeron que no tenían extra que si quería cambiarme de habitación y la otra estaba peor con un mal olor terrible no vuelvo más a ese hotel

10/10

Exceptional

05 Jul 2026

Maria Victoria

This is our second time to stay here and price is very reasonable, location is convenient and the room is clean.

Partner

4/10

Poor

05 Jul 2026

Christian

The hotel to sleep well, but for me and my family it was a little bad since the air conditioning in the room did not work as it is supposed to we called the reception we wanted us to go down to change the room late at night, The night was not very good, the other thing was the coffee maker in the room did not work and finally when we arrived at the hotel they asked us for a deposit that does not say in their specifications in the hotel.com app and when we asked , When they returned the deposit to us, if they found everything fine in the 7-14-day room, it depends on your bank . I don't recommend that you stay in this place

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Ruben

Groomed was nice and clean lot of men is microwave refrigerator nice Love couch bed probably me nice flat screen TV

Self

8/10

Excellent

01 Jul 2026

Anthony

Perfect room layout. Big window, lovely.

Family

2/10

Poor

01 Jul 2026

Ashley

Not taken care of. Laundry are smelt like something died in it. Pool had trash in it. Smelt musty. No water pressure.

Partner

6/10

Pleasant

30 Jun 2026

Teacherson

Everything was good even if there was no breakfast....

Partner

4/10

Poor

30 Jun 2026

Elmo

The rooms were musky. The staff wasn’t pleasant to deal with. They were very short and not polite. They did inform me that there was $100 deposit. They just pointed to the sign after I checked out. I thought it was very unprofessional and then didn’t wanna give me a receipt.

Self

4/10

Poor

28 Jun 2026

Shari

Location and price was ideal for my needs. Front staff at check in was unfriendly and impolite. I would not repeat my stay.
It was close to eateries.

Partner

8/10

Excellent

26 Jun 2026

Julie

The people working were really nice. The pool was never super busy. My only complaint is the ‘cable’. 5 channels of news and sports and one didn’t have sound. Not there to watch tv but it’d be nice to have it at down time.

Friends

2/10

Poor

26 Jun 2026

Jaron

Everything about this place was horrible

Partner

4/10

Poor

25 Jun 2026

Serina

The room was dirty and smelled.

Friends_and_family Family

2/10

Poor

24 Jun 2026

Daniel

Have the most horrendous smell upon entering the lobby. They also have a $100 incidental hold, however, there are no amenities like room service or anything like that. Then on top of that it takes approximately 10 days for the hundred dollar hold to be lifted off your bank account. Oh, and did I mention the smell?

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Rhonda

The staff was welcoming and helpful. Room was clean. Close to the Convention Center. Thank you 😊

Partner

10/10

Exceptional

22 Jun 2026

Ulisa

Clean room
Nice staff
Clean property
No trash or litter

Self

8/10

Excellent

22 Jun 2026

Tami

All of the staff was great except for one desk clerk. Talked to the manager and they will be dealt with. Really a great place

Partner

4/10

Poor

22 Jun 2026

Reina

The property needs updates in floors carpets , bathrooms, etc

8/10

Excellent

21 Jun 2026

Martha

I liked the location, the price, amenities. I recommend to check or renew the air conditioning, and the shower system.

Family_with_children

2/10

Poor

20 Jun 2026

Darryl

No cable channels. Rooms are old and out dated

8/10

Excellent

19 Jun 2026

Jacoboski

The hotel needs cleaning; given its location, there is a lot of dirt in the bathroom and dust in the rooms.

Partner

2/10

Poor

19 Jun 2026

Fabiola

The location is very good unfortunately the hotel is not in a good condition. It wasn’t cleaning and staff not so happy to work there.

Business

6/10

Pleasant

15 Jun 2026

Jackye

My stay was okay overall. The carpet appeared to be clean, and the bed sheets were acceptable. However, there was an excessive amount of dust in the room, which affected the overall cleanliness. The air conditioning worked well and kept the room comfortable. The hotel met my basic needs, but housekeeping could pay more attention to dusting and general cleanliness. There was also no breakfast provided during my stay.

Self

4/10

Poor

15 Jun 2026

Juan C

😕😕 Poor cleaning, deterioration and aging of the place, bad smell in the carpets, a very bad experience, I really don't recommend it.

8/10

Excellent

14 Jun 2026

Leonardo

Rooms need some update on the A/C and rooms in general. Not a bad place to stay

Business Partner

8/10

Excellent

11 Jun 2026

Sumanee

The AC was noisy and nothing around in the area.

Self

10/10

Exceptional

10 Jun 2026

Marcia

Awesome staff.

Self

10/10

Exceptional

10 Jun 2026

Marcia

Excellent

Self

10/10

Exceptional

10 Jun 2026

Brenda

Thank you guys the staff was so nice and understanding. The pool was great time great vibes thank you guys and the cost was amazing.

2/10

Poor

10 Jun 2026

Megin

Very disappointing stay. The property was dirty, the plumbing was broken, and there was a strong sewage smell throughout the hotel. We also felt unsafe during our stay, and police were called to the property. Unfortunately, this was not a comfortable or enjoyable experience, and we would not stay here again.

Friends_and_family Family

4/10

Poor

09 Jun 2026

Alixon

Downstairs was smelling bad

Self

4/10

Poor

09 Jun 2026

Steven

Price was good. Location was ok...about 25 min. to the amphitheater. A few issues:
1st floor was very noisy, found a bug in the room, head board was dirty, no shower towels in bathroom. If staying for one night and going to see a show then it's fine. Also, back parking lot was partially flooded when we got back from concert at 11:00. We were lucky to get a spot. No breakfast...coffee in the room. DD right up the street.

8/10

Excellent

09 Jun 2026

Raquel

El check in la empleada del front desk fue amable. El aire acondicionado bueno.. cuarto espacioso .. pero el baño encontramos dos cucarachas pequeñas! Y el tractor del baño hacia ruido extraño

Family

6/10

Pleasant

09 Jun 2026

Joseph

Easy access to I-95
Smelt like mildew in lobby and no water pressure in shower

Family_with_children

4/10

Poor

08 Jun 2026

Ben

Room was filthy, some kind of mess smeared all over walls , Oder of pot in room and pretty much all over property. Room across the hall clearly has had the door kicked in at some point, they have a hasp and pad lock on it . Definitely the most affordable in the area , but spend the money and stay somewhere else .

Family

2/10

Poor

08 Jun 2026

Lou

The hotel appears to be in the process of being renovated. The room I was in was clean, but there were no instructions for the TV. The room was clean,, but when I pulled the stopper for the sink, it pulled completely out. (Apparently rusted at the bottom.

The staff from 11-7 ish was thoughtful and helpful. The day staff over reservation was irritable and unfriendly to most guests.

The hotel was overbooked and turned at least three families were sent away. The online booking cost $47 for a room (maybe some added fees like tax).

Don’t go there until they are finished up with the renovations.

2/10

Poor

08 Jun 2026

Laura

Room was given away after I called ahead of time and was told late check in was fine

10/10

Exceptional

08 Jun 2026

Derrick

Yes

Self

8/10

Excellent

08 Jun 2026

John

Good experience

Family

2/10

Poor

07 Jun 2026

Aaron

No coffee no breakfast no cocktails like the site advertised

Self

8/10

Excellent

07 Jun 2026

Anna

The staff was wonderful but there was an issue with charging me but hopefully it’ll get resolved. And the property had a very bad Oder. The room was good.

Partner

2/10

Poor

07 Jun 2026

Venelson

I had a ticket for a room, when I arrived at the hotel we were embarrassed because there were no rooms.

10/10

Exceptional

07 Jun 2026

Marcia

Courteous staff.
Cleanliness.

10/10

Exceptional

05 Jun 2026

Marcia

Slept like a baby. Didn’t wake during the night. Actually I overslept. Woke after 8am.
Room very clean.
Quite room.
I have not used the laundry as yet.
Air conditioning is perfect. I don’t like AC all the time. This AC for me is still cold at 80 F.
So I turned it off.
I am sure it I spoke to the front desk about it they would take care of it.

Self

4/10

Poor

05 Jun 2026

ivan

Very poor conditions of the hotel , the common areas very run down . Not stay in there in the future

Partner

4/10

Poor

05 Jun 2026

Patrick

Good for a “I just need somewhere to sleep tonight” situation if you’re in that predicament I guess.

But other than that, the front desk associate treated me as if I was homeless & couldn’t be bothered with just checking me in. The whole hotel smells like old cigarette smoke & damp cloth. And the room itself smelled like mold, had water coming in from the sliding glass door, and the shower/bath did not work at all. Gross..

Self

2/10

Poor

04 Jun 2026

mario

Shower don't work ,plus lobby staff have some really bad attitude ,really disappointed

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Anelisse

The Staff was really nice and helpful.

8/10

Excellent

31 May 2026

Nethan

Liked the friendliness of the staff. Pool was clean. TV didn't have sound for most of the channels. Close to mostly everything with downtown about 10 minutes away. Definitely worth it for the money, just dont stay there for entertainment.

Partner

6/10

Pleasant

29 May 2026

Ernesto

La muchacha de la recepción muy mala actitud en el celular todo el tiempo

Family_with_children

2/10

Poor

28 May 2026

Jobsiel

Clean room m. The lady in the front is sarcastic and unhelpful. Ac was cold.

Self

2/10

Poor

27 May 2026

Sasenarine

I stay there for 1 night check out
Got bill $25.00 charge on my card for destroy towels
Call and spoke to hotel I was told to call back in 3 days when Kay is working n ask her what happen to the charge...no 1 couldn't help me with why I was charge that amount....I need my $25 credit back to my jetblue Master card

Self

4/10

Poor

25 May 2026

Bob

The room carpet was not vacuumed.
The pool area was not swept - there were little pieces of garbage etc - I had to be careful were I walked.
The hallway floors were not vacuumed.
The pool deck needs to be repainted to make it look better/up to date.

Self

6/10

Pleasant

25 May 2026

Merna

The staff were pleasant and helpful. Having more equipment in the gym would have been useful.

Family_with_children

10/10

Exceptional

25 May 2026

Wilmer

Todo ok

6/10

Pleasant

25 May 2026

Vicente

This is not too bad. It just needs some remodeling. Way too old rooms interior!!

Family

2/10

Poor

25 May 2026

Ricardo

La recepcionista que me hizo el crack-in es una falta de respeto. Estaba hablando por FaceTime todo el tiempo con otra persona. Cuando le dijimos que nos prestara atención se molestó. Hizo comentario con otros clientes burlándose de mis amigos. Incluso dijo que debíamos cancelar y irnos. Le preguntamos si nombre y mintió dijo que se llamaba Chloe y no era cierto. Incluso sobre las 8 de la noche llamó a la habitación de mi amigo y le dijo que el no iba a poder hospedarse más en ese hotel porque era persona no grata. Todo eso sucedió el sábado 23 de mayo en el horario de 7pm a 9 pm.

Family_with_children

2/10

Poor

25 May 2026

Milene

This Hotel was the most unsanitary place I have ever been to. Simply disgusting.

Family_with_children

4/10

Poor

24 May 2026

Ana

It was ok if you just go there to sleep

Partner

2/10

Poor

24 May 2026

Vanessa

The hotel is very old and needs many updates beds shower pressure is very low and tub is old and dirty sink leaking the halls smell and room do as well and halls with tile are wet total disaster definitely won’t stay again or recommend to other we got here late and had no other option or we would have left the safe was in the floor on a stand

Partner

2/10

Poor

24 May 2026

Wenscia

The very 1st room i was checked into was discussing and the lights cut off halfway into my shower . Paint chipped and scum-rings sound the tub. We requested to go to another room and even that room was gross just not as disgusting as the 1st room . Worst hotel I’ve been in and would never book again . Unnecessarily charges for damage fee hold on my card when there was no damages . The smell in the room and hotel and elevator was dirty . Would not recommend to anyone else to stay here .

Family

2/10

Poor

22 May 2026

Virginia

It smelled.

Family

2/10

Poor

20 May 2026

Joseph

No hot water and on occasion not even running water in the room! Breakfast was non-existent while the booking said it was included. This property is falling apart. The pool water looked iffy as well. A big no all around.

Business

8/10

Excellent

18 May 2026

Natara

It was a good stay. Only issue was the shower drainage but they accommodate us and gave us a new room. A better one. With no issues. I would go back

Friends_and_family Friends

8/10

Excellent

18 May 2026

Linda

The hotel is old. Room was clean. Hotel clerk wasn’t friendly at all. She needs an attitude check, not friendly at all. Won’t be returning to this hotel. No restaurant as advertised. Grounds was clean.

Partner

4/10

Poor

17 May 2026

Stephane

Not too happy with the service.

Family_with_children

2/10

Poor

17 May 2026

Hayden

Toilets were filthy, lobby was unkempt and dirty, room doors do not fully close, the smells was awful. Never coming here again

Self

10/10

Exceptional

16 May 2026

Tony

Yes

Partner

10/10

Exceptional

16 May 2026

Carlos

Good stay

2/10

Poor

16 May 2026

renaud

Duty duty . Big dead and alive cockroaches everywhere in my room. They had to change me room .the hotel was so dirty.

Self

10/10

Exceptional

14 May 2026

Brandon

No laundry facilities, that I noticed. They don’t do breakfast as well. Maybe you should do something small like that with the restaurant they have next door.

Friends

4/10

Poor

10 May 2026

Cindy

The room did smell like wet carpet
There was a roach in the bathroom and on the night stand. The coffee maker needed cleaning. And bathroom tub was sitting in the tub. There was hair on the linen and trash bin in the room just in the bathroom.

Family

6/10

Pleasant

09 May 2026

Gary

Not up-to-date at all
Tub stopped up
And no TV channels
I asked me for more towels and she didn’t take the old towels and washcloth away

So it’s really about a two

4/10

Poor

06 May 2026

Anthony

Air-conditioning worked. But I felt like I was going to fall through the shower tub. Not a terrible stay but definitely not going to come back

10/10

Exceptional

05 May 2026

anthony

Good location

Self

6/10

Pleasant

05 May 2026

Diana

I wanted to be able to take a bath during my stay, but unfortunately all they have are showers.
I had to go to the front desk every day to redo my room keys because they would stop working.

Partner

6/10

Pleasant

05 May 2026

Marcus

Ac works awesome

Self

2/10

Poor

04 May 2026

John

The tv didn’t work and when I called to get it fixed they said there was nobody there to fix it and didn’t offer me another room I was told I’d have to live with it

Self

10/10

Exceptional

03 May 2026

Lvonne

Tv did not have sound.

Partner

4/10

Poor

03 May 2026

Alisha

The guy who checked me in was very rude for what reason idk. Then to get to the room the room smelled like pee we had to spray the room. Soon as we walked in the bathroom the shower had a roach in it. We killed the roach, the toilet you had to flush multiple just to get it to flush. Lastly the room service I guess came to clean the room while we were gone and they put sheets with yellow stains on.

Family_with_children

8/10

Excellent

02 May 2026

eddy

It’s an old building with a lot of upgrade.

Friends

2/10

Poor

02 May 2026

Miguel

Don’t ever come near this place extremely non helpful staff

Partner

10/10

Exceptional

29 Apr 2026

Cheryl

Yes

Friends_and_family Family

4/10

Poor

28 Apr 2026

Lisa

Housekeeper didn’t clean the room and towels for 2 days. I came in and checked no hangers for clothes.

6/10

Pleasant

28 Apr 2026

Earnestine

The property inside the elevator needs servicing. There is no breakfast, water, juice.
The housekeeping sucks I asked for washcloth none had to use hand towels to take a bath. The water pressure socks and the carpet needs cleaning
The front lady on that Saturday was rude when I asked for washcloth she stated that she was only one there at the time. The stayed wasn't good.

Family

10/10

Exceptional

27 Apr 2026

Thalia

Overall had an enjoyable stay

Family

2/10

Poor

24 Apr 2026

Martha

I do not think I will be staying at this property again. The room smelled as if curry was cooked in it, very dated, and not clean. There was a sense of grittiness at the property.

Partner

2/10

Poor

23 Apr 2026

Genial

Room not clean dirty

Family

2/10

Poor

23 Apr 2026

Gene

Rooms dirty filter dirty

Partner

2/10

Poor

22 Apr 2026

Johaneda

The ac did not work the room was super hot and full of roaches

Friends_and_family Family

4/10

Poor

21 Apr 2026

Gaudinceo

Bugs

Business

4/10

Poor

19 Apr 2026

Minkyu

room was big but old, musty smell floor was dusty

8/10

Excellent

19 Apr 2026

Lawrence

Bathroom in desperate need of updating. Room key kept losing signal and was told if you get to far away that happens. Really? Other that that for the price it was a bargain. You get what you pay for.