88 Palms Hotel & Event Center

United States , Palm Beach Area - FL
West Palm Beach, 1901 Palm Beach Lakes Blvd
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100 reviews shown

4/10

Poor

10 May 2026

Cindy

The room did smell like wet carpet
There was a roach in the bathroom and on the night stand. The coffee maker needed cleaning. And bathroom tub was sitting in the tub. There was hair on the linen and trash bin in the room just in the bathroom.

Family

6/10

Pleasant

09 May 2026

Gary

Not up-to-date at all
Tub stopped up
And no TV channels
I asked me for more towels and she didn’t take the old towels and washcloth away

So it’s really about a two

4/10

Poor

06 May 2026

Anthony

Air-conditioning worked. But I felt like I was going to fall through the shower tub. Not a terrible stay but definitely not going to come back

10/10

Exceptional

05 May 2026

anthony

Good location

Self

6/10

Pleasant

05 May 2026

Diana

I wanted to be able to take a bath during my stay, but unfortunately all they have are showers.
I had to go to the front desk every day to redo my room keys because they would stop working.

Partner

6/10

Pleasant

05 May 2026

Marcus

Ac works awesome

Self

2/10

Poor

04 May 2026

John

The tv didn’t work and when I called to get it fixed they said there was nobody there to fix it and didn’t offer me another room I was told I’d have to live with it

Self

10/10

Exceptional

03 May 2026

Lvonne

Tv did not have sound.

Partner

4/10

Poor

03 May 2026

Alisha

The guy who checked me in was very rude for what reason idk. Then to get to the room the room smelled like pee we had to spray the room. Soon as we walked in the bathroom the shower had a roach in it. We killed the roach, the toilet you had to flush multiple just to get it to flush. Lastly the room service I guess came to clean the room while we were gone and they put sheets with yellow stains on.

Family_with_children

8/10

Excellent

02 May 2026

eddy

It’s an old building with a lot of upgrade.

Friends

2/10

Poor

02 May 2026

Miguel

Don’t ever come near this place extremely non helpful staff

Partner

10/10

Exceptional

29 Apr 2026

Cheryl

Yes

Friends_and_family Family

4/10

Poor

28 Apr 2026

Lisa

Housekeeper didn’t clean the room and towels for 2 days. I came in and checked no hangers for clothes.

6/10

Pleasant

28 Apr 2026

Earnestine

The property inside the elevator needs servicing. There is no breakfast, water, juice.
The housekeeping sucks I asked for washcloth none had to use hand towels to take a bath. The water pressure socks and the carpet needs cleaning
The front lady on that Saturday was rude when I asked for washcloth she stated that she was only one there at the time. The stayed wasn't good.

Family

10/10

Exceptional

27 Apr 2026

Thalia

Overall had an enjoyable stay

Family

2/10

Poor

24 Apr 2026

Martha

I do not think I will be staying at this property again. The room smelled as if curry was cooked in it, very dated, and not clean. There was a sense of grittiness at the property.

Partner

2/10

Poor

23 Apr 2026

Genial

Room not clean dirty

Family

2/10

Poor

23 Apr 2026

Gene

Rooms dirty filter dirty

Partner

2/10

Poor

22 Apr 2026

Johaneda

The ac did not work the room was super hot and full of roaches

Friends_and_family Family

4/10

Poor

21 Apr 2026

Gaudinceo

Bugs

Business

4/10

Poor

19 Apr 2026

Minkyu

room was big but old, musty smell floor was dusty

8/10

Excellent

19 Apr 2026

Lawrence

Bathroom in desperate need of updating. Room key kept losing signal and was told if you get to far away that happens. Really? Other that that for the price it was a bargain. You get what you pay for.

2/10

Poor

19 Apr 2026

Michelle

Pool was nice. Room was disgusting. Ceiling tiles literally falling in, shower pan collapsing, door frames rusting...and the smell...literally the worst room in recent memory.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Veronica

It was a nice place to stay

Self

8/10

Excellent

17 Apr 2026

Linda

Tv volume did not work properly on some channels but staff was wonderful

Partner

4/10

Poor

16 Apr 2026

Keith

Tell the truth The hotel itself wasn't really bad. But the experience was, Rome had no file on the shower, did work. The toilet didn't flush so overall. If you just want a hotel just to be out there, then that's the moment, but if you're looking for a lot more from a hotel, I'll just just find a different hotel.

Partner

10/10

Exceptional

16 Apr 2026

Daniel

ecvercecece

Partner

2/10

Poor

16 Apr 2026

Andrea

Overpriced for this

Self

8/10

Excellent

15 Apr 2026

Peterson

Everything was good,

Self

10/10

Exceptional

14 Apr 2026

Wilfredo

Good

8/10

Excellent

13 Apr 2026

Emmanuel

It was good

2/10

Poor

12 Apr 2026

Brian

Gross

Partner

8/10

Excellent

12 Apr 2026

Dennis Clifford

Yes

Self

2/10

Poor

10 Apr 2026

Rachel

I was down for Easter weekend with my 5 year old daughter to visit close friends. I had no working toilet for 4 out 5 days and no hot water at all. The entire property really smells like weed and it stuck to mine and my toddlers clothes. I would never stay here again or recommend this property to anyone. It’s unfortunate.

Family_with_children

2/10

Poor

08 Apr 2026

teresa

Dirty unfriendly staff NO amenities just a pool outside

Family_with_children

10/10

Exceptional

08 Apr 2026

Glennie Ann

Excellent

10/10

Exceptional

06 Apr 2026

Charlene

The room was very clean and comfortable. The staff was very friendly. I had an accidental lock out and the front desk was helpful and pleasant during my embarrassment 😌 the property is located in a very convenient area lots of restaurants and fat food along with shopping. My stay was exceptional

Business Pet

2/10

Poor

06 Apr 2026

James

Roaches

8/10

Excellent

05 Apr 2026

andrew

air conditioning bussin, if you looking for sum simple fast easy it’s valid, long stay i have no idea. don’t expect no breakfast water and all that come prepared

4/10

Poor

03 Apr 2026

teresa

No coffee no breakfast no restaurant staff not very friendly only 1 we encounter was nice for the 2 days i would not recommend tbis hotel unless you are desperate. I would not have stayed if i knew no coffee or breakfast of any kind this is a convention center what a joke. Do not stay here

Family_with_children

6/10

Pleasant

02 Apr 2026

Peter

The room was actually fairly clean but the toilet was already plugged with toilet paper and dental floss when I got in there. Really weird! Plus there were some stains on the bedding which was gross but I know it had been washed.

Self

6/10

Pleasant

01 Apr 2026

Bobbie

The water was only on hot it was so hard to take a good shower because the water was so hot. The building needs to be updated badly and when we checked in the young lady had a bit of an attitude.

10/10

Exceptional

30 Mar 2026

Christia

Crisp & clean hotel with a fabulous restaurant looked close to all marinas .

Partner

2/10

Poor

30 Mar 2026

Nicolo

Rooms are terribly

2/10

Poor

29 Mar 2026

Rada

Grotesque dirtiness all over the room. Oily fingerprints on the headboard from whomever was sleeping/copulating in the bed. Stains on couch, brown stains all over other furniture that look like wiped off poop - I got videos of EVERYTHING!
Bed sheets looked like they were already slept on wrinkled and dirty. And on top of it someone from the hotel walked into the room twice even though a DO NOT DISTURB sign was hanging on the door. Tacky attitude ridden staff on top of that - and lots of property damage through out the corridors/elevator. Good location but otherwise JUST GROSS!

Self

4/10

Poor

29 Mar 2026

Esmeralda

Bed was clean but roach found in the corner and inside the refrigerator. Room had an old musty smell.

Self

4/10

Poor

26 Mar 2026

Lacey

The only nice area of this place was the lobby. Once we got to the hallway to go down, right away there was a ceiling repair with debris all over the floor. Once we got to the room and opened the door, we were hit in the face with enough strong cologne to choke a horse. The mattress had crevices/indents. There was brown crap splashed on the wall. The shower… THE SHOWER. Barely ANY water pressure. The temp would get super cold and super hot. Not good for an infant. There was barely any lighting in the bathroom. The dresser wasn’t very appealing. Just overall, not nice. We switched hotels.

Family_with_children

6/10

Pleasant

25 Mar 2026

wendy

Pool and pool area was ok in courtyard with nice furniture. Noone to straighten furniture or skim pool noted. Not handicapped accessible as in website. Room doorways do not accomadate a wheelchair as are too narrow. Low toilets in room. Showertub not assessible to disabled. There is signs for handicapped bathroom off lobby but was locked and was told broken. Maintenance did make it usable for me but again toilet is low and with1 handrail. Had to get staff for the key to open it each time. Most staff average. Some nasty to people. Nightshift clerk noted to be outside in front with music blarring with people sitting in cars and had strong aroma of Marijuana all night. No snack machine. Does have cooler for drinks off lobby that require a credit card to purchase

Family

8/10

Excellent

25 Mar 2026

wendy

Family

6/10

Pleasant

25 Mar 2026

Robert

For the price point, I think they could do better with the property upkeep

Self

10/10

Exceptional

25 Mar 2026

Thabo

The staff was amazing her name was Michele she was very helpful and kind the room reminded me of home was clean loved the colors would go there again

6/10

Pleasant

25 Mar 2026

David

This property needs a compete refresh. Interiors are drab, carpets are worn, wallpaper is peeling, and the furniture is chipped and stained. The bed was comfortable though.

Self

8/10

Excellent

24 Mar 2026

Sarah

was decent for the price

Family_with_children

6/10

Pleasant

23 Mar 2026

Dominique

Room 1 city view- disconnected entertainment center holes exposed, power outlets not working, tv not connected- grey screen, shower not draining, broken or non working items in room

Room 2 pool view. Roaches. Roaches. roaches. Bathroom light works after you flip the switch multiple times.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Roger

No coffee for geust no staff after 11 people running the halls waking us up will NEVER COME BACK

Self

2/10

Poor

21 Mar 2026

Heber

Terrible experience, bad customer service.

Partner

2/10

Poor

21 Mar 2026

Heber

The receptionist was rude unprofessional, bad attitude., stayed in for 4 nights, Shower drain clogged up, requested maintenance, no body showed up. I would not recommend this hotel.

8/10

Excellent

19 Mar 2026

Selva

The room was clean and the bed was comfortable, but the overall experience fell short. The front desk staff were not very friendly, which set a negative tone from the start. The property itself needs maintenance, especially in the bathroom, where the wear and tear was noticeable. There were no good amenities, and for the price, breakfast should have been included. The value just wasn’t there.

Friends

2/10

Poor

19 Mar 2026

Michele

Room was clean. Staff was extremely rude. We were locked out of room and waited 1.5 hours for someone to come back to the front desk. We even called law enforcement because no staff showed up. When staff finally arrived they were extremely rude and had an attitude that it was our fault we had to wait. We were 1 of 7 people waiting in the lobby.

Friends_and_family Family

4/10

Poor

19 Mar 2026

Mylaine

Staff were very nice, elevators we were afraid the doors would not open at times, hotel lobby not clean, room had mold smell, beds leaned to one side or sunk in the middle, very few channels on the tv, carpet very dirty and sticky to walk on, bathroom had paint falling off, rust in bath tub and shower had no pressure…but you get what you paid for.

4/10

Poor

15 Mar 2026

Anthony

The room that we stayed in did not have a inside security door bolt on the door. The shower had no pressure and the head was broken and also had mold on the spray nozzles. So definitely wasn't taking a shower. The fan in the bathroom was broken/disconnected when turning on the light. The light switch itself was operable but broken. The elevators were slow and the doors on one car had to be pushed open after they wouldn't open when we got to the bottom floor.

Friends

2/10

Poor

13 Mar 2026

Juan

The room was radioactive as it was full of mold from top to bottom. We woke up congested and with headaches due to the contaminated environment. We recommend that you do not stay there until the break apart and renovate the place. We asked to move rooms but the management did not see the need.

Family_with_children

2/10

Poor

12 Mar 2026

Ariana

I unfortunately didn’t have a good experience staying here. The walls are extremely thin, so it was very difficult to sleep because you can hear everything from neighboring rooms and the hallway. Guests were also very loud throughout the night. When we first arrived, there were police surrounding the property, which made the environment feel uncomfortable. Overall, it wasn’t a very restful or pleasant stay.

Partner

10/10

Exceptional

10 Mar 2026

Timothy

I was busy with relatives so I was just there to sleep but the staff was very helpful with info n directions.The washer and dryer worked great.

Self

2/10

Poor

08 Mar 2026

Genny

The hotel that I can go to simply do not recommend it they should close it they do not clean the rooms the beautiful full of hair of the previous customer must be and since they do not clean I had to see it the bathtub completely dirty as I say they did not clean under the bed full of garbage with toothpicks on the sides of the bed a disgusting thing do not go that does not serve it is very cute in photos but when you arrive it is another reality and not to say the damp plague please repair that hotel it is a pity that you rent people in that place with such horrible conditions

Family_with_children

8/10

Excellent

07 Mar 2026

Karen

Didn’t use the pool or laundry, but the area looked nice

Friends_and_family Family

4/10

Poor

06 Mar 2026

Tracy

Toilet would not flush. We arrived late and didn't use the toilet right away. So, it was late at night when we discovered this. We reported it the next day and checked out. Floor had obviously not been swept or vacuumed. There was debris on the floor that was easy to see.

Partner

6/10

Pleasant

04 Mar 2026

Terry

I was there on business. When I booked it, breakfast was included. When I arrived, it wasn't. There should of been a crefit offered, since I had to buy breakfast somewhere else for 2 days.

4/10

Poor

03 Mar 2026

Paul

Place is ready to be torn down.
Elevators are filthy,
Mold on pool loungers
No coffee or food

Self

2/10

Poor

01 Mar 2026

Michelle

If I could give 0 stars, I would. Our stay was a nightmare. There were bugs in the bathroom, room service only came once in four days, we were denied extra pillows for our four-year-old, and we had to go to the lobby for clean towels. But the worst part was a major leak after one night of rain. We returned from a conference for our daughter’s genetic disorder to find our suitcases, clothes, toys, and books completely soaked. The carpet was saturated—dirty water came up onto our feet. We were promised a manager call, but no one contacted us. The next morning, “Kay,” who said she was a manager, was rude and dismissive. She falsely claimed we were offered a room change and suggested switching rooms an hour before checkout or dry cleaning our belongings as we rushed to catch a flight. After checkout, she made sarcastic comments about us in the lobby. Completely unacceptable service. Do not stay here.

Family_with_children

10/10

Exceptional

28 Feb 2026

Alan

Staff were friendly, helpful and very capable. Great price and comfortable. Hotel surpassed expectations

Partner

4/10

Poor

28 Feb 2026

Jacqueline

Room was not welcoming bed is bad floor dirty carpets smells

Self

2/10

Poor

28 Feb 2026

jack

The hotel itself is no better than a motel six, my room had peeling paint. My original room didn’t have a flushable toilet. I came back after a work event to having no hot water and was told there was nothing they could do for me. I would not recommend staying here better off spending a little bit more money to have better accommodations.

Self

8/10

Excellent

28 Feb 2026

sophie lauren

The hotel was nice I had a big room at the end of the corridor, only thing was my tv was broken but the hotel was sold out so unable to change rooms. I would stay here again.

Self

2/10

Poor

27 Feb 2026

ashley

Room look neglected specially bathtub , rugs was stained all over with a strong odor. Homeless people sleeping by the pool area .

Friends_and_family Family

2/10

Poor

27 Feb 2026

Egle

I checked out of the hotel because I just couldn’t stay there. It was filthy, had a terrible smell, and the photos on their website are misleading—perhaps they reflected the place 40 years ago, but not anymore.

Business

2/10

Poor

26 Feb 2026

MARTY

Worst hotel ever… bugs, cockroaches and more bugs. I went to Home Depot and bought two cans of all purpose BUG SPRAY, when the front desk clerk said AND I QUOTE… what do you want me to do about it…. What the heck!!! If you book there, bring your own bug spray!!!!!

Partner

2/10

Poor

26 Feb 2026

Matthew

Bathroom was full of hair in the soap dish, walls, and drain. Walls had large mold spots.

Bedding was stained

Furniture in the room was stained and torn

4/10

Poor

24 Feb 2026

Vanessa

The room was not clean and when we asked for towels none were provided the entire stay. People smoking inside the rooms as well.

Friends_and_family Friends

2/10

Poor

24 Feb 2026

Irene

The room was semi clean,bathroom looked clean until you actually looked around there was hair (not long) but very visible in the tub. Water pressure barely there. Television had approximately 9 channels many without sound at all. We never saw a maid at all in our room and had to call the front desk (on my cellphone as the room phone did not work) for fresh towels during our 4 day stay. When I went to the front desk about the tv the clerk said that’s all there is we are aware. The location was great sadly that was the only good thing about it. Also other guest were complaining about roaches thank God we did not encounter any. Due to weather and flight issues we had to extend our trip by 3 days we changed hotels.

2/10

Poor

23 Feb 2026

Roland

The hot water didn't work for awhile and was told it would be off 2 days, then eventually came on due to folks complaining but the rooms atleast were clean

Self

2/10

Poor

23 Feb 2026

Soumitra

Hotels.com Website mentioned breakfast included but there was no breakfast. Hotel stopped breakfast services years ago. I picked this hotel and paid extra to get breakfast before I leave hotel everyday for my work. It was very disappointing.
Hotel room was extremely dirty with stained carpet, chairs were dirty, microwave didn’t even have a proper turn glass plate to put the food for warming. Staff were extremely rude. Elevator was very dirty, old and slow to move. I was on a business trip & this was a very bad experience.
I need some compensation for this bad experience from hotel.com for providing misleading information on the website with glossy images of the hotel & promising customers with free breakfast with stay. I would never recommend this hotel to anyone.

Business

2/10

Poor

23 Feb 2026

Marla

Absolutely horrible, my son picked up a live cockroach and we found 5-10 living cockroaches in our room. There was also hair all in the sink and the walls and floors were filthy! NEVER again! & always read reviews before going places.

Friends_and_family Family

2/10

Poor

21 Feb 2026

Doris

When I checked in, the TV had only a few channels and CNN had the visual but no sound. As a news junkie- I switched to 3 rooms- all with the same problem. I surrendered and decided to just use my phone. The rooms are spacious but look like they haven’t been upgraded or tended to since the 1990s. The hardware in the bathroom was rusty, the toilet leaked water on to the floor, the ottoman in the bedroom was threadbare on the seams, no garbage receptacle in the bathroom, the alleged “locked”
side entry was open 24/7. Along with all of that there is no place to get food within the property. It felt like a downgraded Motel 6 in the 1970s when that was the only hotel I could afford back then. For about $200 a night- the property owners/managers should do something. The worst part of this stay was a sound that continued every 90 seconds or so that came from the bathroom area and sounded like an elephant or a tuba. I had to turn the music on my phone to drown that out.

I don’t know how many rooms this property holds but my heart goes out to the staff there. My first 2 nights there was only one person on the front desk, Vanessa. She was dealing with someone checking in with a dog without the proper paperwork and he was being difficult. On top of that his credit card didn’t work. Vanessa stayed calm and steady and she was one of the only good things about my stay. She deserves a raise!!

If you’re looking for places to stay- this is not the place unless you are hard of hearing.

Self

4/10

Poor

20 Feb 2026

James

Dirty room. Roaches in room. Hot water took forever to get even lukewarm.
Vagrants hanging outback.
Not a comfortable stay.

Self

4/10

Poor

20 Feb 2026

Tomás Fernando

Thought the room was ok, the bathroom was not clean when we arrived

Partner

8/10

Excellent

20 Feb 2026

Namil

Room was spacious, nice flat screen tv, great ac, could use some bathroom upgrades, and a better mattress. But overall it was a good stay for the cost.

Self

6/10

Pleasant

18 Feb 2026

christian

C- minus hotel.
Luckily during our stay we didn't come across any bed bugs nor cockroaches. However some of the staff at the front desk are skells and/or turds. Our room smelled like cigarettes. We had to asked for additional toilet paper because what they supplied us in the room was partially used.

Their business center which had a rack with brochures for tourists to checkout sites was always locked and our key cards wouldn't even open. The first floor restroom was always locked and the staff upfront @ the main desk didn't even have a key to open it. I mean really, cmon now.

Avoid any of these hotels that were formerly Ramada cuz they suck @$$.

Partner

10/10

Exceptional

16 Feb 2026

Twila

Very clean facility, friendly staff, spacious room, and extremely comfortable bed! I would gladly stay here again.

4/10

Poor

15 Feb 2026

Tegan

The first two rooms had problems in the bathroom. The first no working toilet. The second bathroom the shower, water regulation for temperature and volume was difficult.

The furniture was scratched. Chair was stained. One of the lamps was missing a light bulb.

The bed was clean and the linens were very nice

Partner

6/10

Pleasant

12 Feb 2026

Colin

Room was ok. Had to share with a single roach ha ha. So was wondering where he was all night. Was a few locals popping in and out of reception

Friends_and_family Friends

6/10

Pleasant

11 Feb 2026

David L

Staff was very nice, room was ok, could have used some paint on the peeling bathroom door.

4/10

Poor

10 Feb 2026

Daniel

Stay away from this old neglected hotel.
A.the hot water system doesnt work properly.
B. Unless I asked them they wouldnt clean the room.
C.When they did , not everything was replaced.
D. When I chcked out at 4 A.M. no one was at the front desk
E. One elevator is broken .
F. some of the guests were very noisy until 2 A.M.

Business_and_leisure Self

8/10

Excellent

07 Feb 2026

Sandra

Room was clean, aged. Shower had only scalding hot water.

Partner

6/10

Pleasant

24 Jan 2026

Julie

Carpet in the room was dirty, left dirty footprints in the shower after walking on it.

4/10

Poor

23 Jan 2026

Michael

2/10

Poor

23 Jan 2026

Raif

Not honourable.

Self

2/10

Poor

22 Jan 2026

Zuleha

This is actually my first time in my life I hate my room. Me and my boyfriend just was switched to room 630 because room 130 didn’t have hot water, the toilet didn’t flush, the HDMI port don’t work, when I tried to call the front desk the phone cord would not stay inside the phone so I can complete the call and the speakerphone did not work!! The customer service is not good at all!! When I was at the desk waiting to complain about my issue there were two Elder women and she requested two additional pillows. The front desk lady stated there was no housekeeping and she will have to wait until the morning. I volunteer two pillows from my room because it was two beds and I did not need the additional pillows. The front desk lady looked irritated and said to the other lady, she will bring them down to her room. And not to mention, they said the hotel was sold out of rooms, but yet they switched our room!! she asked me did I want to switch my room as if I wanted to stay in a room without a flushing toilet. This is only a day trip and it’s only nine at night.! I would not recommend this hotel for anybody and I’m not over exaggerating or lying!!!!!!! I didn’t like the fact that the elevator was dirty and the whole entire hotel did not smell the best!!! to be honest room 630 was better than 130 but I won’t be going back! The only most convenient thing about the hotel is I was able to walk everywhere I needed to go!!

Leisure Partner

2/10

Poor

20 Jan 2026

Wendy

Tub faucet was leaking and had been for some time. Roaches in bathroom, it was infested. Clearly the hotel had been neglected and repairs were not being done.

Leisure Family

2/10

Poor

19 Jan 2026

Nick

Roaches in the room. Elevator got stuck with people on it. 27 channels on the tv and 6 of them are frozen or with no sound. Told the front desk about the roaches and all that was said was I’m sorry. $200 a night for this? No way

Leisure Partner