Name: The Belgrove West Palm Beach Autograph Collectiona
Address: 2020 Banyan Resort Way, West Palm Beach, US

10/10

Exceptional

22 Jul 2026

Sean

Perfectly manicured courses, beautiful property & pet friendly!

10/10

Exceptional

22 Jul 2026

Anthony

Small hotel area and small ish resort but super nice stay. Lots of plus ups and friendliest staff

10/10

Exceptional

20 Jul 2026

Alexandra

Great place for all visitors. Family friendly and great for just adults. They also had lots of activities through the day for everyone. Everyone was extremely nice and the shuttle to town was great

Partner

4/10

Poor

19 Jul 2026

Ashtika

Terrible experience. Overcharged me for valet and at a restaurant I didn’t eat at. Staff was not friendly or willing to help.

Friends

8/10

Excellent

17 Jul 2026

Raymond

The hotel itself is amazing. All positive reviews. However, the room we were assigned was directly across from active residential subdivision development. So there was construction noise and construction workers clearly visible from our balcony. Not sure if there’s anything the hotel could do about that, but it made for an unpleasant experience waking up to construction noise in the morning. They should’ve at least warned us and given us the opportunity to change rooms. The hotel wasn’t full.

Partner

10/10

Exceptional

15 Jul 2026

Jacquita

The front desk staff and pool staff was very helpful and nice. Well maintained property. Will definitely visit again.

Partner

10/10

Exceptional

13 Jul 2026

christine

GREAT PLACE !! WOULD DEFINATELY GO BACK

Friends

6/10

Pleasant

29 Jun 2026

gilberto

drinks at the pool overpriced for quality of drinks, food was ok.

Family_with_children

10/10

Exceptional

28 Jun 2026

Cassietta

The staff was cheerful and accommodating. The property is well kept and suitable for all ages. The personalised water bottles was a unique touch. I would definitely stay again and i highly recommend this property

Family

10/10

Exceptional

28 Jun 2026

Carolina

Very spacious rooms and balcony. Restaurant in the lobby was very good. I appreciated they were showing the FIFA games while i was there. The staff was very friendly. Highlighting Lulu at check in, Paul at the restaurant & Tara at check out. Valet was also very efficient and professional. Highly recommend this property for families or solo travelers.

Self

10/10

Exceptional

27 Jun 2026

Juan

We had a nice stay, pricing/what you get ratio is good.

Family

6/10

Pleasant

27 Jun 2026

Darlene

The pool was filthy when we arrived. Our room was not ready and we stayed by the dirty pool. I complained to the manager the next day and she assured me the pool would be cleaned. The room was very clean as I requested it to be. There were delays checking in and checking out as the bill was wrong as breakfast was included on my package yet they charged me. Thankfully I had my documentation and they adjusted the bill. Overall the stay was good and they were able to give me some Bonvoy points and late check out. Beautiful hotel and great shuttle. Issues with check in delay and check out charges were disappointing.

Partner

10/10

Exceptional

24 Jun 2026

Heather A

This was our 2nd time here and we had a wonderful stay! This place is beautiful and plenty of opportunity to relax. The pools were great and the food was excellent. Staff was very helpful and the rooms were unbelievably spacious with a large balcony. Love it!

Family

10/10

Exceptional

22 Jun 2026

Yuval

Beautiful resort , excellent service, friendly staff.

Family

6/10

Pleasant

21 Jun 2026

Tishai

Everything was nice but it’s not much to do there, especially if the weather outside isn’t good.

Partner

10/10

Exceptional

01 Jun 2026

Roneisha D

Beautiful resort, perfect location, I was impress that a pet friendly resort was kept very clean.

Family_with_children

10/10

Exceptional

31 May 2026

Philip

The Belgrove is a perfect destination when visiting Palm Beach, the location is central, the hotel is immaculate. the staff are very friendly and a delight to speak with, compared to 90% of the other hotels there is no comparison!!!!
The pools are great and big, the food at the pool is tasty!
Love the Hotel!

10/10

Exceptional

29 May 2026

Alexandra

A beautiful resort for a getaway!

Self

10/10

Exceptional

26 May 2026

William

Excellent hotel for a get away
Very new, clean and all the amenities
Very helpful staff

Friends_and_family Family

10/10

Exceptional

25 May 2026

Claudia

Its like a mini resort. Perfect for families with little ones and dogs. Nothing is too far away. Everyone is very nice and attentive. My only complaint would be they are understaffed and the Flamingo Cafe and Bar had no one whenever we went. The ladies at check in were extremely professional but I could tell they were covering long turns. We will be back for another \"staycation\"

Family_with_children

10/10

Exceptional

25 May 2026

Holly

This is a beautiful hotel. Staff is amazingly friendly and helpful.
Would definitely come back sooner than later.

Partner

10/10

Exceptional

24 May 2026

Tawanda

We had an amazing experience at this resort from start to finish. Everyone from the valet staff to the managers was professional, welcoming, and genuinely helpful throughout our stay. A special thank you to Philip Lafond, who truly went above and beyond when we had an issue with our cabana. He handled everything with care, professionalism, and urgency to make sure we were accommodated and comfortable. His customer service made a huge difference in our experience. We truly appreciated the hospitality and attention to detail from the entire team. We will definitely be back!

Partner

10/10

Exceptional

16 May 2026

Angie

Everything was beautiful and super pleasant. Great service, lovely atmosphere, and an amazing experience overall. Would definitely come back!

Friends

10/10

Exceptional

13 May 2026

Lacey

Very clean new hotel. Comfy beds, great breakfast and super helpful staff

Family

10/10

Exceptional

10 May 2026

Kerstin

We had a great time at the Belgrove resort and spa, no need to leave the hotel because they have a restaurant with good drinks and the best salmon ! If you sit outside you get a lovely view. The room itself was comfortable and upscale with a nice patio and room service was fast. The Tangar place has alot of stores to shop with the family not even 10 minutes away! Overall great experience and wish we had a longer stay !!

Family_with_children

10/10

Exceptional

07 Apr 2026

Claudia

I’d like to mention that the staff was incredibly friendly and very accommodating. The hotel manager was outstanding, just like the restaurant manager. They all paid close attention to guests and ensured everyone was satisfied. The driver who took us around was also very kind and attentive. Overall, I really enjoyed my stay at the hotel. I genuinely appreciated the service and the overall experience.

Family_with_children

10/10

Exceptional

05 Apr 2026

Frank

Hidden gem
Gonna be awesome when construction sites completed
Need a golf package-not sure Dutchman’s pipe is worth more than $750/round

Business

6/10

Pleasant

30 Mar 2026

Cassius

roach in room

10/10

Exceptional

26 Mar 2026

Jacqueline

Great hotel! Pool was lovely. Everything was nice and clean. They were able to accomodate a later checkout. The shuttle to town was amazing. Would definitely stay again but the shower needs much better water pressure!

Friends

10/10

Exceptional

25 Mar 2026

Kate Williams

Lovely- Front Desk especially!

10/10

Exceptional

20 Mar 2026

Patricia

Pool, games and hot tub was great. Good food. Great service.

8/10

Excellent

19 Mar 2026

Leandro

Great value for the money super clean and great spaces well decorated and nice brand new gym

Self

8/10

Excellent

18 Mar 2026

Kristen

Front Desk Personal were lovely!

10/10

Exceptional

14 Mar 2026

Deidre

Top tier

Self

10/10

Exceptional

07 Mar 2026

William

The resort was fantastic

8/10

Excellent

01 Mar 2026

William

Staff responsive .

Self

10/10

Exceptional

22 Feb 2026

Maria

Very professional staff, helpful!

Partner

10/10

Exceptional

04 Feb 2026

Valerie

Beautiful property with extensive amenities! Staff was exceptional.

Partner

10/10

Exceptional

14 Jan 2026

Lisa

Staff was amazing

Business_and_leisure Friends

6/10

Pleasant

08 Jan 2026

Kerry anne

vheck in was lengthy, room ok bit balcony had solid concrete wall!.very noisy door slams.only 2rtestaurant open and both orders were out of stock!
Given the price , vrry disappointing. happy we stayed only 1 night. booked anothrr hotel for a 2nd night

Leisure Partner

10/10

Exceptional

30 Dec 2025

Adrian

Staff were all courteous and helpful from front desk, restaurant, pool area. We enjoyed morning yoga class, shuttle, and relaxing by the pool. Room was spacious and clean.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Maria

Todo impecable

Leisure Partner

10/10

Exceptional

27 Dec 2025

Nasir

Cool

8/10

Excellent

17 Dec 2025

Erica

The Belgrove resort was absolutely beautiful, modern, and excellent service. The valet service was very prompt, kind and courteous. The poolside cabanas, food and drinks were the perfect personalized touch. Bahama mama was incredible and made our stay extra special! We will certainly be returning soon.

Leisure Pet

2/10

Poor

16 Dec 2025

Marco

N/A

10/10

Exceptional

14 Dec 2025

Michael

Room was clean, staff polite, front desk worked fast. Great stay

Business

10/10

Exceptional

08 Dec 2025

Carolyn

Perfect for a relaxing girls trip. The hotel is beautiful and clean. The staff customer service was phenomenal. It really felt like you were staying at an all inclusive resort in the Caribbean. They allowed us to check in super early like 11am for a charge but upgraded our room for free. Our room was very spacious, the gym was well equipped, loved that they engrave your names on their water bottles, enjoyed the comfy robes, and the food was great. They also provided a free shuttle to/from the beach and offered you towels, and chairs. The only issues we experienced was trying to contact the hotel for the shuttle back from the beach. We waited on hold for several minutes and then it disconnected. We were able to call the spa and they were able to get ahold of the front desk for us. There was also a very unpleasant smell one day in the lobby and bar. It smelt like rotting fish or something, and we ended up ordering the french onion soup and believe the smell was from the cheese they used and the truffles. The soup was amazing, and the live music at night was very good. Overall, I really loved this hotel, and can't wait to book again.

Friends_and_family Friends

8/10

Excellent

30 Nov 2025

David

The resort is new and looks it. The service was excellent and the staff very friendly. They're trying to be a high end resort with some nice touches. They've just broken ground on the construction of some houses right in front of the hotel, so expect to hear/see that if you book a front facing room.
Three things to be aware of prior to booking here:
1. Required $50 daily resort fee and $48 daily valet parking charge. No self parking option despite the parking garage being around 200 feet away and you pretty much have to have a car to get around in that part of town. So add $100+ per day to the daily charge.
2. It's noisy. The interstate is a few hundred feet away and provides a background traffic sound loud enough that sitting on a balcony facing the front or leaving the door to the balcony open were a bit too much and we had to close it. In the next room, adjoined by a door, one night some teens were having fun and talking, not too loudly, but it sounded like they were in our room. There was a visible gap under the door that allowed all of their sound in and the noise went away when I covered the gap with pillows.
3. The shower water pressure was surprisingly weak. I don't need a superstrong shower, but it was just stronger than a dribble. Odd enough to keep playing with the handle to see if there was something wrong.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Jeff

Clean well designed property. Very nice room.

6/10

Pleasant

16 Nov 2025

Julianne

Room was fantastic.
Pool area great but we didn’t love the music selections.
Service was unfortunately hit and miss. Some servers were better than others and attention to detail / hospitality mindset could have been better generally.

8/10

Excellent

04 Nov 2025

Christine

Staff was friendly, courteous, welcoming. Clean, bright room, spacious.

Partner

10/10

Exceptional

29 Oct 2025

Joy

Everything was great!😀

8/10

Excellent

26 Oct 2025

Patrick

Great resort. TVs did not work, otherwise great place to stay and relax

Leisure Family

8/10

Excellent

20 Oct 2025

Ralph

Beautiful grounds and building, but?

Dining, was not impressed. All four of us not impressed with the quality especially for the price.
We were hoping to sit by an out sit fire, we were there at 8 pm after dining and they said there was nobody to turn them on??

Partner

10/10

Exceptional

29 Sep 2025

Barbara

Excellent hotel to rest

Leisure Family

10/10

Exceptional

22 Sep 2025

Jennifer

Amazing hotel. Tomer, our concierge went above and beyond and we even had personalized water bottles waiting for us.!The staff was top notch and they really go out of their way to make you feel special. Can’t wait to visit again.

10/10

Exceptional

24 Aug 2025

Kimberly

Everything was great. The only downside is the restaurant and room service stop at 10pm.

Leisure Self

10/10

Exceptional

17 Aug 2025

James

Beautiful quiet clean relaxing

10/10

Exceptional

16 Aug 2025

Julie

We enjoyed a drink at the hotel bar and it was delish and also had dinner - so good - high end! Food and drinks at the pool were wonderful too!

Our room was gorgeous with a view of the pools and golf course - the room was spacious and clean.

The front desk staff was great - we requested an extended check out due to a flight delay and we were able to pay for an extended time.

Everyone was friendly and we’ll be back!
It’s close to PBA university so when we come to visit we’ll be staying here again!

Leisure Family

8/10

Excellent

02 Aug 2025

Alejandro

I really wanted to give this hotel a 5-star rating because the cleanliness was impeccable and the service was outstanding—everyone greeted me with a genuine, vibrant smile, which made me feel very welcome. However, the one major issue I experienced was a loud banging noise coming from the AC unit in Room 341, likely from the compressor. The noise occurred every 30 to 40 minutes throughout the night, making it impossible for me to get any sleep.

Unfortunately, it was too late to request a room change by the time I realized how disruptive it would be. I did inform the front desk the next morning and requested a late check-out due to the lack of rest.

It’s disappointing because I truly enjoyed everything else about my stay, but the AC issue made it hard to fully relax. I would love to return, but I’m hesitant until I can be sure this problem has been addressed.

Business_and_leisure Family_with_children

8/10

Excellent

26 Jul 2025

Myrla

Front desk staff personalities excellent, disshevled conscientiousness in managing folio transactions (pre-payments, deposits, etc). Considerable need for improvement on transparency. Hotel must be most appreciative of Tara - if it wasn’t for her, I would have gone to my good ‘ol’ friend Zach Witkoff and gotten resolution despite the small issue - purely principal. Small world. Let’s talk about the food: Take my opinion for what it might be worth. FIRE THE CHEF!! The biggest complement to a chef’s, I believe, is if next to no salt is needed in any food after it’s presented. In all this chef’s sauces or compliments either for breakfast or dinner were absolutely awful. We tried dinner Thursday eve and breakfast Fri morning. All just plain hands down terrible. We were going to stretch a little and take a risk over at the “Belgrove pancakes” but were met with very horrible attitude when asked what the so-called top-secret special ingredient was which we collectively received an answer by the breakfast wait staff that nobody knew what it was. Image in it was peanut butter or some oil that guest patrons were allergic too. You can’t play with secret ingredients there are expected to be ingested by a patron. That is just plain knucklehead narrow minded decision-making. Imagine the hotels exposure if that special ingredient that is so secret caused a deadly allergic reaction. Awful. However, let’s not lose focus on the big picture here, the fault lies with the GM!!

Leisure Family

10/10

Exceptional

23 Jul 2025

Paul

Great property

Business Self

6/10

Pleasant

16 Jul 2025

jackie

My Netflix did not work . An engineer came and could not fix it. Bummer

Leisure Family

10/10

Exceptional

14 Jul 2025

Amyr

10 out 10! The property was amazing. Our room was large with a balcony. Very clean. The restaurant food was excellent. I will definitely be back!

Leisure Family_with_children

8/10

Excellent

08 Jul 2025

Hamilton

They charged my card for full stay and I already paid Expedia they say they would refund me but not yet

Leisure Family

10/10

Exceptional

08 Jul 2025

Derek

Very nice place the rooms are big ,and beautiful and the rooms are set with drinks, snacks , bath robes ,slippers , just a wonderful experience. I plan on coming back its a great staycation destination

Leisure Partner

10/10

Exceptional

06 Jul 2025

Kimberly

Splendid!!

This was our first stay at the BelGrove and it was Simply Beautiful and relaxing, just what we expected! Brittney was so Hospitable and all the staff really catered to any need we had during our stay!!

The food was Delicious and the bar atmosphere was so refreshing & relaxing! We will be back hopefully before the Summer is over, if not for Christmas!

Kim Bellamy & Lisa Bellamy Sr

Partner

10/10

Exceptional

20 Jun 2025

Katrina

This hotel was absolutely wonderful and beautiful for our family we will definitely be going back!!

10/10

Exceptional

19 Jun 2025

Natalee

Beautiful new property! Excellent service! Eric and Bahamas mama at the pool were fantastic. Dog friendly property with cute lobby photo ops. Starbucks cafe on the lobby. Food is pricey but expected.

Leisure Family

10/10

Exceptional

16 Jun 2025

Luis

The hotel staff was very friendly and cordial. Excellent service.

Partner

10/10

Exceptional

15 Jun 2025

Jillian

We really enjoyed our stay at the Belgrove Resort. The resort was beautiful, well maintained, staff was excellent. It was a relaxing staycation and we will be back soon.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Martha

Beautiful new property.
Extremely clean, staff polite, friendly and very capable.
Shuttle service to the beach, some restaurants and shops is super convenient.
I will return again this year.

Leisure Family

10/10

Exceptional

08 Jun 2025

Priscila

Beautiful property.

Leisure Family

10/10

Exceptional

07 Jun 2025

Priscila

Beautiful :)