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The Ben, Autograph Collection

Palm Beach Area - FL · United States

251 N Narcissus AveView location

9.2/10Excellent608 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.4/109.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ben, Autograph Collection

Situated in West Palm Beach, The Ben West Palm, Autograph Collection, is a short stroll from the beach, Clematis Street (3 minutes), and The Square (12 minutes). Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. The hotel also offers complimentary Wi-Fi and concierge services.

Each of the 208 guest rooms features a minibar, television, and cable programming. Bathrooms include complimentary toiletries and a hairdryer. Savor a meal at Proper Grit, one of the hotel's two restaurants, or unwind with a drink at the poolside bar or one of the two additional bars/lounges.

Read more about this hotelShow less

Located in West Palm Beach, The Ben, Autograph Collection is just steps from Clematis Street and 13 minutes by foot from CityPlace. This hotel is 1.3 mi (2.1 km) from Palm Beach County Convention Center and 1.5 mi (2.5 km) from Worth Avenue Mall.

Make yourself at home in one of the 208 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in West Palm Beach? This hotel has 17013 square feet (1581 square meters) of space consisting of conference space and 6 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 29 per person
    • Valet parking fee: USD 57 per night (in/out privileges)
    • Pet fee: USD 145 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Clematis Street 0.1 km / 0.1 mi
CityPlace 1.1 km / 0.7 mi
Palm Beach Atlantic University 1.1 km / 0.7 mi
S Lake Trail 1.7 km / 1 mi
Palm Beach County Convention Center 1.7 km / 1.1 mi
Esplanade Worth Avenue Shopping Center 1.7 km / 1.1 mi
Henry Morrison Flagler Museum 1.8 km / 1.1 mi
The Society of the Four Arts 1.8 km / 1.1 mi
Norton Museum of Art 1.9 km / 1.2 mi
Breakers Ocean Golf Course 1.9 km / 1.2 mi
Kravis Center For The Performing Arts 1.9 km / 1.2 mi
Lake Trail 1.9 km / 1.2 mi
Flamingo Park 2.1 km / 1.3 mi
Merrian Road Beach 2.1 km / 1.3 mi
Ocean Boulevard 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 208
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • Fireplace
Show 18 more facilities & services
  • Hotel safe
  • Lift access
  • TerraceExtra charge
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bikes available
  • Bar
  • Restaurant: 2
  • Poolside snack bar
  • Conference room
  • Meeting room: 6
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE CITY VIEW TWO QUEEN BEDSQUADRUPLE • CITY VIEW TWO QUEEN BEDS • 32 m²QUA.2Q-CV
    QUADRUPLE CITY VIEW TWO QUEEN BEDSPhoto unavailable17 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • Toiletries
    • Desk
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    QUADRUPLE CITY VIEW TWO QUEEN BEDS

    Room photos

    17 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-CV

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • Toiletries
    • Desk
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen BedsROO.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    Room Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 32 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 32 m²DBL.CV-KG
    DOUBLE CITY VIEW KING BEDPhoto unavailable17 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Direct dial telephone
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE CITY VIEW KING BED

    Room photos

    17 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Direct dial telephone
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 59 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    59 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    JUNIOR SUITE KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    59 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible WITH VIEWSSTUDIO • Accessible WITH VIEWSSTU.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    STUDIO Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 32 m²QUA.H6
    QUADRUPLE AccessiblePhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

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    The Ben, Autograph Collection

    QUADRUPLE Accessible

    Room photos

    7 photos

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    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MARINA VIEWDOUBLE • MARINA VIEWDBL.MV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MARINA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    The Ben, Autograph Collection

    DOUBLE MARINA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MARINA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.MV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    The Ben, Autograph Collection

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    The Ben, Autograph Collection

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    The Ben, Autograph Collection

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 32 m²DBL.WV-1
    DOUBLE WITH VIEWSPhoto unavailable15 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Tea and coffee making facilities
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Wi-fi
    • Toiletries
    • Desk
    • Safe
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE WITH VIEWS

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Tea and coffee making facilities
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Wi-fi
    • Toiletries
    • Desk
    • Safe
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWS NON SMOKINGDOUBLE • WITH VIEWS NON SMOKINGDBL.NM-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    DOUBLE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ben, Autograph Collection

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-KING SIZE BEDDOUBLE • INNER-KING SIZE BEDDBL.IN-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    DOUBLE INNER-KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE INNERQUADRUPLE • INNERQUA.IN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    The Ben, Autograph Collection

    QUADRUPLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO QUEEN BEDSDOUBLE • CITY VIEW TWO QUEEN BEDSDBL.2Q-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    DOUBLE CITY VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MARINA VIEWQUADRUPLE • MARINA VIEWQUA.MV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MARINA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    QUADRUPLE MARINA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MARINA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.MV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The Ben, Autograph Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ben, Autograph Collection

9.2
Excellent
608 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Jerrett
Everything was nice as you can imagine it being. Both bars had attentive bartenders and good drinks! The room was beautiful.
10/10
Exceptional
26 Jul 2026
Julie
Great experience, clean fun and trendy!
10/10
Exceptional
19 Jul 2026
Jane
Thanks for the great stay, we’ll be back!
10/10
Exceptional
16 Jul 2026
Jennifer
Absolutely fabulous planning on going back for a weekend
10/10
Exceptional
16 Jul 2026
sarit
Beautiful and clean hotel amazing staff especially the beautiful waitress Gigi best thing the roof top bar definitely recommended
Friends
10/10
Exceptional
08 Jul 2026
Jhan
The Ben is a world class phenomenal property! From the entry way held open for you by 2 smiling doormen, to the delightfully engaging gushing warmth of the front desk personnel who will provide you with fruit steeped water or an adult beverage, to the exquisitely beautiful jungle-like lobby setting to the balcony rooms with spectacular views of the marina, intercostal and even the spires of The Breakers, to the most fantastic rooftop pool and bar, all in a perfect location to explore downtown west Palm Beach, this is among my favorite stays in the world. Wish I owned it
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Keith
I love this place. Awesome vibe comfy rooms, great food and amazing staff. My go to in west Palm
Self
10/10
Exceptional
07 Jul 2026
Francisco
Room was clean and well decorated. Felt like they thought about everything
Partner
10/10
Exceptional
05 Jul 2026
Maryendis
Always a great stay. No complaints.
Family_with_children
10/10
Exceptional
16 Jun 2026
Deana
Very nice place, roof top pool and bar was very nice. Clean room and bathroom. Only complaint was the light in the bathroom wasn’t bright enough, but maybe I did y understand how to use the fancy mirror. Staff was very pleasant.
Partner
10/10
Exceptional
12 Jun 2026
Jack
From the time I parked for the valet until I checked out, every employee of the Ben was not only extremely accommodating, friendly first class consistently gave me full undivided attention to ensure that I felt comfortable. I was being heard, and I was having a comfortable, relaxing positive stay
Partner
4/10
Poor
04 Jun 2026
Kelly
Dog friendly hotel. Urine smell throughout.
10/10
Exceptional
01 Jun 2026
Jacqueline
Great atmosphere and surroundings.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Adam
Staff was incredibly friendly, check in was seamless, they even follow up with you to ensure everything is to your liking. The rooms were very clean and well maintained. This is one of the best hotels in the downtown WPB area. Will stay again in the future.
Partner
10/10
Exceptional
01 May 2026
Mark
Worth every penny. Clean, friendly staff, very comfortable.
2/10
Poor
26 Apr 2026
Andrea
Most awful check-in experience I have ever had. We were downgraded as opposed to getting an upgrade which we were told was available. We were created from a king-size bed that we ordered to a queen size bed. These were not even queen size beds, in fact.... then we will send her a room that faced a wall 3 feet away from the window. When I complained, we were placed into a handicap room, which did not even have a walk-in shower. Handled extrnely poorly by staff.
6/10
Pleasant
03 Mar 2026
Donna
Toilet paper holder fell off the wall. Shower took 5 minutes to get warm water and hardly any water pressure. Loud banging noise every morning anywhere between 6:40-8:30am. Rude servers in both restaurants. But, there were nice other made up for those who weren’t so nice.
10/10
Exceptional
22 Feb 2026
Melinda
Super comfortable bed and bedding.
Family_with_children
6/10
Pleasant
14 Feb 2026
Stephanie
For the price this hotel wasn’t great.
6/10
Pleasant
08 Feb 2026
Dena
The bell service lost 2 of our bags and we told them. They were going to follow up but never bothered to get back to us. Luckily nothing very valuable.
4/10
Poor
19 Jan 2026
john
Room service was really slow and forgot parts of order twice.
Leisure Partner
10/10
Exceptional
19 Jan 2026
Bruce
The Ben was exceptional
Leisure Family
10/10
Exceptional
14 Jan 2026
brian
Everything was great. But the only thing… no furniture for your clothes … why ??? Is this some new fitout hotels are doing ?? Ditching furniture to put your clothes in??
Partner
10/10
Exceptional
12 Jan 2026
Carlos
The location is excellent. The staff was fantastic. Highly recommend staying at the Ben. We stayed there for 8 nights with our pet.
10/10
Exceptional
07 Jan 2026
Marilou
Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.
Leisure Family
2/10
Poor
05 Jan 2026
Bill
Bought ocean view
Got restaurant and nightclub view
( load)
When complained they said oversold
( tough - and when check-in said I had ocean view/ simply lied)
Ordered breakfast room service- took 2 hours and 4 calls saying it’s on its way and never came. A simple avocado toast.
You call front desk and they don’t pick up for minutes, I was a loyal customer for 2 years and sent many people from my company. This place has gone to hell.
Business
10/10
Exceptional
21 Dec 2025
Izhak
From arriving to departing the customer service from the staff was amazing. The rooftop bar and restaurant provides a gorgeous view of Downtown Palm Beach and Palm Island. The room was clean, spacious and very comfortable.
Friends_and_family Friends
8/10
Excellent
14 Dec 2025
linda
Beautiful hotel, great stay except for the blackout drapes that are anything but because of light leakage out of one and also the open design of the room and bathroom. Ruined our sleep.
10/10
Exceptional
16 Nov 2025
Jessica
Nice hotel, great location and service was great
Leisure Family
10/10
Exceptional
08 Nov 2025
May
The location was perfect!
Leisure Self
10/10
Exceptional
01 Nov 2025
Nicholas
Great hotel
10/10
Exceptional
23 Oct 2025
Brian
.
10/10
Exceptional
19 Oct 2025
Alejandra
The room was spectacular! Highly
Recommend
Leisure Partner
10/10
Exceptional
20 Sep 2025
Kahila
The staff was amazing and very accommodating, the room was immaculate
Leisure Partner
10/10
Exceptional
15 Sep 2025
Rachel
clean, safe and well kept
Business Self
10/10
Exceptional
03 Sep 2025
Richard
What is a beautiful view overlooking the intercoastal. Went to a wonderful restaurant and the hotel has a shuttle, which will pick you up within 2 miles of the hotel.
Leisure Family
10/10
Exceptional
30 Aug 2025
Denise
This is truly a 5 star hotel. The staff is 100% in tune to their guests needs. Room service is fast. The restaurant is excellent and we are from Charleston and are food snobs so that is saying alot. The rooftop bar is similar to those in San Francisco. And the beds and pillows are literally dreaming. What a fantastic experience-absolutely worth the price Wow! This has been an experience we will be talking about for years.
Leisure Family
10/10
Exceptional
30 Aug 2025
Amy
Wonderful place staff were amazing!
Leisure Friends
10/10
Exceptional
27 Aug 2025
Syreeta
Staff was attentive and accommodating. Beautiful view.
10/10
Exceptional
24 Aug 2025
Elizabeth
It is well located and well designed with a very good breakfast and cool rooftop bar!
Business_and_leisure Family
10/10
Exceptional
23 Aug 2025
Tomoko
The BEN hotel was the BEST hotel. They were so sweet and great services
10/10
Exceptional
19 Aug 2025
Veronica
Always enjoy our stay at the Ben. Pedestrian friendly, excellent rooftop and pool, and service from checkin onward is consistent and strives to please.
Leisure Friends
2/10
Poor
10 Aug 2025
Gianna

The Hotel Lacks A Shred Of Hospitality

Housekeeping began a saga of one bad hit after another and management was unable to fix the problem.

I'll let the photos speak for themselves.

I have disdain for this hotel and will never stay there again.
Self
10/10
Exceptional
03 Aug 2025
Lisset
Amazing stay!
Business_and_leisure Family
10/10
Exceptional
27 Jul 2025
Nicoleta Paula
Wonderfull hotel
Leisure Family
10/10
Exceptional
20 Jul 2025
JOSE
All was great but I must mentioned the wonderful the bed was along the pillows and sheet set
Leisure Family
10/10
Exceptional
15 Jul 2025
Javier Sanchez
Absolutely amazing hotel. I definitely will be coming back.
Leisure Friends
10/10
Exceptional
12 Jul 2025
Lauren
5 star
Leisure Partner
10/10
Exceptional
10 Jul 2025
Marie
Beautiful property perfect for attending fireworks on Clematis.
10/10
Exceptional
06 Jul 2025
Mark
Good place. The concierge was t helpful but whatever.
Business_and_leisure Self
10/10
Exceptional
06 Jul 2025
Elenie
First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Leisure Family_with_children
10/10
Exceptional
01 Jul 2025
Michael
Beautiful view and nice rooms. Very luxurious
Leisure Family
10/10
Exceptional
26 Jun 2025
Gity
Love customer service , my room, view and pool
And restaurants and location.
Business_and_leisure
10/10
Exceptional
09 Jun 2025
Jelena
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Leisure Family
8/10
Excellent
26 May 2025
Margarita
Room key fob kept not working and had to be changed a couple of times . Also, city view was actually view of a multi level parking lot
10/10
Exceptional
02 May 2025
ELIZABETH
It's beautiful and the staff is great!
Business
10/10
Exceptional
26 Apr 2025
Christophe
Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Self
10/10
Exceptional
23 Apr 2025
Pamela
Will be back
10/10
Exceptional
20 Apr 2025
Nathan
My wife and my love coming to the Ben. Never disappoints. Highly recommend.
Leisure Family
4/10
Poor
13 Apr 2025
Edward
Check in was delayed, very noisy and busy at the hotel. Car took 40 minutes to come when we texted the valet. Way over priced for what the hotel is.
Leisure Family
10/10
Exceptional
26 Mar 2025
Vincent
Just a great upscale experience
Leisure
10/10
Exceptional
16 Mar 2025
ROBERT
Great facility and staff.
Leisure Family
10/10
Exceptional
15 Mar 2025
Alcides
Love this place
10/10
Exceptional
06 Mar 2025
Szabolcs
Love the unique charachter of the hote. Extravagant enteriour.
Business Partner
10/10
Exceptional
12 Jan 2025
Myles
Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Partner
10/10
Exceptional
07 Jan 2025
Linda
Beautiful property and wonderful staff!!
10/10
Exceptional
03 Jan 2025
Diane
Entire staff was excellent! Front desk, Whit, was amazing and attentive. Will return some day.
Leisure Family
10/10
Exceptional
23 Dec 2024
Verified traveler

Spectacular Trip

Was the holiday season. Had ice skating rink right outside the front door across the street and the “special” town tree was around the corner with holiday light show every 15 min
Friends_and_family Family
10/10
Exceptional
23 Dec 2024
Tammy

Staycation for Winter wonderland

We had a great time at The Ben. We have attended work events here but decided to bring the kids and stay the night so we could go ice skating. It was a magical experience for all. The decorations were beautiful.
Friends_and_family Family
10/10
Exceptional
31 Oct 2024
Daniel
Great hotel with excellent friendly staff. Made my experience that much better. First class all the way! Rooftop bar and lobby restaurant highly recommended!!
Business
8/10
Excellent
11 Oct 2024
Michael
$60 per night parking is absurd. Out of principle, I won’t be back.
10/10
Exceptional
30 Sep 2024
Gilbert and Jane

Great luxury value

The Ben is a luxury hotel that is worth the little extra. Probably the best value in Palm Beach and downtown WPB. Very fun and walkable area.
Partner
10/10
Exceptional
29 Sep 2024
James
Great location and staff are wonderful. The complimentary shuttle is very convenient to get around.
The only downside was the parking fee of $60.99. Seems steep to me.
Leisure Partner
10/10
Exceptional
23 Sep 2024
Benton
Gorgeous property and great staff. Restaurant a little slow in service and food and drink delivery time for its price point, but great food and views.
Leisure Partner
10/10
Exceptional
10 Sep 2024
robert
Everything
Leisure
2/10
Poor
05 Sep 2024
Manuel
We cut our 5 night trip short due to our room being infested with bugs on our linens, night stand and on our baby's bottle. We complained to the front desk and they were not of much help. They strung us along for 4 hours that a new upgraded room would be available. After those 4 hours we went to the front desk for them to tell us that they were sold out and they wouldn’t be able to offer us anything else. They never refunded us the night we stayed & we had to pack up with our 1 year old and find a new hotel. After talking with some of the staff they had mentioned that this was an ongoing problem in this hotel and that they have been having a-lot of complaints about the bugs in the rooms. I would never stay here in the future.
Leisure Family_with_children
10/10
Exceptional
26 Aug 2024
Roberto
Great service
10/10
Exceptional
20 Aug 2024
Bailie
I can’t wait to come back. Ill be staying here everytime!
Business Self
10/10
Exceptional
19 Aug 2024
Ronald
Great decor and roof top pool/bar
Business
10/10
Exceptional
19 Aug 2024
Teri
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Leisure Partner
10/10
Exceptional
14 Aug 2024
Roberto
Great
Leisure Family
8/10
Excellent
11 Aug 2024
Stacey
Only stayed there for the evening, so did not get to explore most of the amenities to the hotel but the design and the vibe of the hotel is sexy. Will definitely come back for a longer stay next time
Leisure Partner
10/10
Exceptional
09 Aug 2024
Angeliki
Makes you feel like you’re vacationing in Africa.
10/10
Exceptional
08 Aug 2024
Carmen
Everything was walking distance
Leisure Partner
10/10
Exceptional
28 Jul 2024
Jessica
One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Leisure Family_with_children
8/10
Excellent
19 Jul 2024
Caren A
Great place
Leisure Partner
10/10
Exceptional
15 Jul 2024
SINCLAIR
I loved my stay at the Ben. Everyone was very friendly and accommodating. The shuttles were quite convenient. I loved the complimentary bikes too. It was sad the rooftop restaurant and pool were closed but I would stay at the Ben again.
Leisure Friends
8/10
Excellent
11 Jul 2024
Basem
The maid upon my last day knocked very loudly (mind you this is the day after July 4th)…I still had 30 minutes until checkout, and said, “YOU LEAVIN’ or WHAT?”

Are you serious? Shame on you and on the hotel. Very unprofessional. I don’t care how nice the architecture of the building is and how the amenities, staff and guest interaction are what make the actual experience...
Leisure Partner
10/10
Exceptional
11 Jul 2024
Dora J
unique
Leisure Family
10/10
Exceptional
10 Jul 2024
Rosalie
Beautiful hotel!
10/10
Exceptional
09 Jul 2024
Santa
Absolutely wonderful! Super cleanliness, the staff was super accommodating, the concierge was absolutely wonderful -staff overall 10/10 experience. Hotel very clean, nice views, food and drinks were excellent. We tried multiple hotels in the area before officially choosing this one. Definitely the best one in West Palm for sure !
Business_and_leisure Friends
10/10
Exceptional
07 Jul 2024
Justin
Hotel was magnificent. Food in the hotel restaurants was great. Service wasn’t as great in the restaurants but still definitely recommend!
Leisure Family_with_children
10/10
Exceptional
02 Jul 2024
Catherine

I’m Going Back!!

From the get-go the place was fabulous. I was looking for a relaxing long weekend away… I loved everything about it. I’ll be going back.
Self
10/10
Exceptional
01 Jul 2024
Victor
Accommodation/food
10/10
Exceptional
23 Jun 2024
john
My wife and I just Got married we were greeted with a bottle of Champagne in our Room and a hand written card congratulating us… We live south of West Palm, but wanted stay clise to Courthouse to celebrate our Marriage and it was everything we expected and more…
Business
10/10
Exceptional
18 Jun 2024
Eva
Amazing!
10/10
Exceptional
14 Jun 2024
Ben
Anazing
Partner
10/10
Exceptional
12 Jun 2024
Jamie
Wonderful experience, beautiful hotel!
Leisure Family
8/10
Excellent
06 Jun 2024
Verified traveler
Elevators broke twice
Friends_and_family Friends
10/10
Exceptional
03 Jun 2024
Jonathan
Service was top notch and the property it’s beautiful. The shuttle service is very convenient.
Leisure Partner

Location & surroundings

The Ben, Autograph Collection
251 N Narcissus Ave, West Palm Beach, United States

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The Ben, Autograph Collection

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