Rebecca
Turned up to be told the manager was out and wouldn’t be back for half an hour at least, so we couldn’t check in.
So had to sit and wait (we were supposed to be getting ready for a wedding).
Manager treated us as though we were some sort of nuisance wanting to check in. So after nearly 45 min she arrived and asked for a £200 deposit… this wasn’t mentioned anywhere on the listing.
The rooms were dirty (walls, floors and bedding), the tiled floors with missing grout in our bathroom were cracked and unsafe. They are also incredibly uneven.
The shower was grim, the head was broken and hadn’t been cleaned, the shower also soaked the floor as soon as you used it when coupled with the broken ungrouted, wobbly tiles, this posed a serious issue.
The bed is incredibly low, this is important if you have any health issues or like us had elderly parents in the other room we booked.
We had to go and help our parents up twice during the night as the beds height rendered them unable to get up independently.
The room was also 29 degrees when we checked in, and the windows wouldn’t stay open. At 3am the room was still 28 degrees and the fan provided didn’t work properly.
For the price, I would have been better off sleeping in my car. It would have been more comfortable, and undoubtably cleaner.
Honestly the worst hotel I’ve ever stayed in.
Avoid at all costs.
So had to sit and wait (we were supposed to be getting ready for a wedding).
Manager treated us as though we were some sort of nuisance wanting to check in. So after nearly 45 min she arrived and asked for a £200 deposit… this wasn’t mentioned anywhere on the listing.
The rooms were dirty (walls, floors and bedding), the tiled floors with missing grout in our bathroom were cracked and unsafe. They are also incredibly uneven.
The shower was grim, the head was broken and hadn’t been cleaned, the shower also soaked the floor as soon as you used it when coupled with the broken ungrouted, wobbly tiles, this posed a serious issue.
The bed is incredibly low, this is important if you have any health issues or like us had elderly parents in the other room we booked.
We had to go and help our parents up twice during the night as the beds height rendered them unable to get up independently.
The room was also 29 degrees when we checked in, and the windows wouldn’t stay open. At 3am the room was still 28 degrees and the fan provided didn’t work properly.
For the price, I would have been better off sleeping in my car. It would have been more comfortable, and undoubtably cleaner.
Honestly the worst hotel I’ve ever stayed in.
Avoid at all costs.
