Name: Muthu Westcliff
Address: Westcliff Parade, ., Essex, SS0 7QW, GB

6/10

Pleasant

21 Jul 2026

Charlotte

The hotel itself was very nice. It was misleading tho as they said there was limited parking on site there was no oarking on side it was parking with a oermit on the road outside which it says in the reception that its £8.50 its actually £8.86 but that was for the whole night till 11am. I qas dissapointed with the service from staff as they had little time for you always chatting amongst themselves.
I got a hi and info on the parking then a \"theres you key to your room\" that was it no expkaining how to get there where the bar is or anything and then qhen i left i handed the card in the lady was chatting to another member of staff said thanks that was it. The lady at the bar in the evening was friendly but looked fed up. Our room was ok except the pillows were lumpy and solid. I had a bad headache in the morning. A good job only one of us wanted a shower as 1 towel was available and also the bin had rubbish in it. I expected more for the money i paid. The room was clean and large, bathroom was tiny but clean and the hotel looked very nice. Hospitality was rubbish tho and the pillows were for the bin.

Partner

8/10

Excellent

19 Jul 2026

Victoria

quaint, just what you’d expect from a little sleepy seaside town

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Lisa

Nice large clean room. TV remote not working so had to get reception to fix. Wasn’t working again in morning. Had fan in room which was great during hot weather, Breakfast was great. Very close to Cliffs Pavallion theatre. Parking was fine once you downloaded the app to pay. £8.60 for overnight parking.

Partner

10/10

Exceptional

07 Jul 2026

Lyn

We had a pleasant stay. The room was clean, comfortable, and had everything we needed for a short visit. We were surprised with an upgrade to an executive room, which was very spacious. It has a lovely view of the sea. Room has an iron & board, a fan and haie dryer. Easy parking and instructions. Good location to explore and walk to the pier. The breakfast was good, with a nice selection to start the day, and the overall experience was great value for money. If you're looking for a clean, comfortable, and reasonable place to stay, this is a solid choice.

8/10

Excellent

03 Jul 2026

Michael

Despite earlier reviews, I found the staff most helpful. The room was large, clean and the bathroom was refurbished with a new spa bath and good shower.

Breakfast was excellent and I would stay again.

6/10

Pleasant

29 Jun 2026

clare

It was a tired old hotel. The room and bedding were clean. Breakfast was ok, a reasonable choice but some things had been left out for a while and were not the best.

Staff very few, worked hard often behind reception and the bar. Parking payment confusing, make sure you pay on the app in the hotel. It needs to be there to chose the location. Some people paid not onsite and got a parking ticket.

Will probably use again as our daughter lives nearby but has no room to spare.

It was cheaper than Travel Lodge and premier in with the bonus of breakfast.

Partner

10/10

Exceptional

28 Jun 2026

Julie

Good location, lovely room great called for money

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Tina

Enjoyable overnight stay with very helpful staff

Friends

6/10

Pleasant

31 May 2026

Michael

This hotel is satisfactory.
In real need of updating , decor very old fashioned.
Bar staff young and unhelpful.
Breakfast was very tasty .

Partner

2/10

Poor

30 May 2026

Marie

The staff didn't know what they where doing , there was no ice or even an ice bucket when we requested them, lack of parking, lack of staff training and limited bar choice

Friends

8/10

Excellent

30 May 2026

Himanshu Arvind

Staff, cleanliness and convenience location was on positive side where as on other side, parking is bit challenge as hotel doesn’t have its own parking space. Room doesn’t have air conditioning though fan was provided but room was super hot during the night during summer.

Family

6/10

Pleasant

24 May 2026

Frankie

Not the best ..well understaffed basic room

Partner

8/10

Excellent

24 May 2026

Terry

Excellent stay, very close too cliff’s pavilion which is the reason for stay, plenty parking even on bank holiday weekend, only issue was bit confusing about paying on Ringo App and ended up with parking ticket. You must get the location code from the Hotel! Staff friendly Breakfast very nice and very clean room, would stay again

Friends

8/10

Excellent

17 May 2026

Paula

A good room with a comfortable bed and a great view over the estuary. Breakfast was served to order as there weren't many guests on the first day and it arrived very swiftly.

Partner

6/10

Pleasant

17 May 2026

George

Not a bit clean, no drinking water, decor very old and in bad condition.

Partner

8/10

Excellent

10 May 2026

Graham

Nice staff

Family_with_children

8/10

Excellent

01 May 2026

George

Does what it says on the tin. Nice affordable option in a good location. Lobby and bar is a little dated but the executive suite was excellent for the price.

Partner

10/10

Exceptional

26 Apr 2026

Lisa

Lovely spacious family room , tv in both rooms. Tea and coffee making facilities. Good location 10 minute walk to adventure island. Parking outside £8 for the day.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Roy

We just needed a reasonably priced, clean, comfortable stay for one night and gif exactly that. Special mention for the cheery, polite and helpful young man on reception as we checked out. He helped start our day on a positive note and left us with a great impression.

Partner

10/10

Exceptional

16 Apr 2026

Carole

Very helpful staff the place was a little tired but clean enough. Kettle too big to fill from the tap
Close to all local amenities. Lovely stay

Partner

10/10

Exceptional

13 Apr 2026

SOPHIE

Very happy overall with this hotel look forward to staying again

Partner

10/10

Exceptional

09 Apr 2026

Phil

We booked two rooms for my family of 6. Both rooms were comfy and clean. Breakfast was tasty and my kids enjoyed it too. Friendly and helpful reception staff.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Caroline

We stayed as we were going th o the cliffs pavillion theatre to see a show the hotel is a 2 minute walk.
We had dinner before the performance food was excellent, service was quick and the staff were very engaging.
Bar was open late so we also had a fee drinks after the performance.
Breakfast the following morning again food was excellant and staff were helpful amd efficient.

8/10

Excellent

28 Mar 2026

Roy

Yes everything was straight forward.

Partner

4/10

Poor

25 Mar 2026

John

Shower took over 5 minutes to get to a warm temperature

Business

4/10

Poor

18 Mar 2026

John

Hotel looks very tired and needs updating
Window seals have gone and on a very windy night that didn’t help

Self

10/10

Exceptional

05 Mar 2026

Selina

My go to hotel whenever I go see a show in Southend! Always a pleasant stay and the staff are always lovely and helpful.

Self

10/10

Exceptional

04 Mar 2026

Tammy

Old fashioned hotel- but really LOVELY, posh looking room, amazing hot tub style bath (executive suite), supplied biscuits, hot drinks in room. Soft towels, toiletries, crisp fresh linen, lovely sea views. Lift is small/ lots of random steps/ slopes, but just had the best time. If parking you MUST buy a permit online- it’s £5/6 per day, but can park literally outside. Will 100% stay many more times

Partner

4/10

Poor

28 Feb 2026

Sean

Room was fine but just so tired and not super clean. The entire hotels felt neglected and not that cared for.

Partner

8/10

Excellent

15 Feb 2026

Laurence

The staff were very helpful, room was clean and tidy, only criticism was that the bed was very hard, but good value for money overall

Partner

8/10

Excellent

30 Jan 2026

Denzil

Great location and helpful staff

Leisure Self

10/10

Exceptional

25 Jan 2026

mark

Friendly staff clean room lovely breakfast highly recommend

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Roy

Pleasant room comfortable beds and very quiet. No car park so you have to park in the road, paying through an app.

Partner

4/10

Poor

29 Dec 2025

Alfie

The room felt tired and there were damp issues. The tea and coffee tray was very limited, with only two milk portions provided, meaning you could only have one drink each. Downstairs, there was a strong smell that seemed to be either damp or from the air conditioning. The photos showing a bright conservatory are misleading, as it was in need of a thorough clean both inside and out.

On the positive side, the staff gave a warm and friendly welcome, and there was a good selection available at breakfast. The location is excellent, very close to the Cliffs Pavilion, and our room had a lovely sea view.

Leisure Partner

4/10

Poor

27 Dec 2025

Mona

Very old, but clean

6/10

Pleasant

14 Dec 2025

Simon

Rooms & corridors were a little tired. Curtains were filthy. There was a general drainy smell in the bathroom. Bathroom fans too noisy. Soundproofing poor from neighbouring rooms.
Great views out to sea. Handy for cliffs pavilion.

Partner

2/10

Poor

14 Dec 2025

Alketa

The room smelled of fresh paint which gave me headaches, the windows were dirty with bird poo . The stairs were in such bad condition it felt we could fall down as we walked up and down.

8/10

Excellent

07 Dec 2025

Dan

The room was what we needed, price was acceptable

Partner

6/10

Pleasant

30 Nov 2025

Jeneen

Was a quick check in … clean tidy room … fairly dated but everything g need for a night stay comfy bed n pillows
…. Although curtains need to be black very light

2/10

Poor

23 Nov 2025

Joanne

The room was

10/10

Exceptional

21 Nov 2025

Mark

Yes

6/10

Pleasant

16 Nov 2025

Ian

Parking - staff unaware of parking restrictions which resulted in car being removed and PCN issued

Leisure Family

10/10

Exceptional

06 Nov 2025

Clifford

Just stayed one night but hotel was excellent. Nice room and bathroom - recently renovated - nice bar and good breakfast. Parking was easy.

Leisure Partner

10/10

Exceptional

06 Nov 2025

William

Everything was wonderful

4/10

Poor

06 Nov 2025

nygel

Receptionist was great and helpful, but.....
Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years.
Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!

Business

10/10

Exceptional

31 Oct 2025

Anne

Yes parking was ok right outsude hotel. Bar had all that we required

Friends_and_family Family

8/10

Excellent

29 Oct 2025

Ian

The 4oom was spotless, the staff were friendly and helpful but had to go to reception to ask for toulet paper

Business Partner

6/10

Pleasant

28 Oct 2025

Steve

Nice room but public areas of hotel show its age.
Hot water issues on both mornings of my stay. First night heating was not on in the morning, second night heating was on all night.

Leisure Self

4/10

Poor

26 Oct 2025

Sam

Room was a bit tired but clean. Big issue was no hot water and it appears from the number of people complaining at Reception, that this is a hotel wide issue. Reception staff told us that as its an old building the hot water comes on after running all hot taps in the bathroom for 15 mins. We tried this and the 'hot' water was still running freezing cold. This 'advice' was given to every guest we heard asking about the hot water, so the water wastage at this hotel must be an incredibly large amount. We also wondered if the catering staff had access to hot water to wash gheir hands. With this in mind we decided not to eat there and checked out before 8am to get home to eat and have a hot shower.
It's a lovely building in a great location, so i really hope they get the water issue sorted.

Leisure Partner

8/10

Excellent

25 Oct 2025

Alison

It was a very nice hotel.

2/10

Poor

19 Oct 2025

Mitchell

No hot water no television working 😢

Self

6/10

Pleasant

17 Oct 2025

John

Overall service was good with hotel reception very friendly. Location good but parking not great! Room clean but tired looking, needs refurb.

Partner

6/10

Pleasant

09 Oct 2025

Andy

The property was adequate for our purposes. I think they could have a simpler method for paying for car parking as you had to download an app and several customers had problems with this method and a member of staff had to sort it out on their own account for us. Breakfast was good.

2/10

Poor

05 Oct 2025

Michael

The worst hotel experience I have ever had, I was in Southend for a family wedding checked in about 4 pm git to the room tv remote was barely working, went out for a late lunch, came back for a shower no hot water available, so due to time constrictions just got changed and went to the reception got back at 1am hotel locked took 20 minutes until the night porter arrived to let us in settled in for the night got up this morning again absolutely no hot water available for either a bath or shower packed went to check out talking to other guests in the way downstairs all found the same no hot water and absolutely no explanation got to reception no sign of any staff apart from a dining waitress who told us breakfast wouldn’t be available and she had no idea where the receptionist was myself and other guests just left our room keys on reception desk and left absolutely disgusted never again.

Partner

2/10

Poor

04 Oct 2025

Lisa

Terrible stay no hot water the whole stay
No one at reception when arrived waited 45 mins
Bathroom was filthy
We booked the suite very disappointed

Partner

2/10

Poor

21 Sep 2025

Alan

A Nightmare

A disaster.
Had booked for 2 nights. But moved to another hotel for the second night.
The Muthu hotel should not have been open.
They knew they had a plumbing problem,which meant there was no hot water.
The room was old and needed renovation.
The double bed had a thin sprung mattress that must have been so old that the springs moved in all directions.
The so called clothes closet, which also acted as a storage cupboard only had three coat hangers for a family room.

The upstairs corridors and stairs had obviously not been vacuumed the day we were there.

The reception area and downstairs lounge were very clean and bright.
They had obviously been renovated, but the upstairs
Disasterous.

Partner

2/10

Poor

10 Sep 2025

Didem

My experience at this hotel was unfortunately disappointing, especially given that I had booked a suite three months in advance. Upon checking in at 8:45pm, I was given a room that was clearly not the suite I had paid for. When I went back down to query it, I was told that due to a wedding, they had prioritised giving the suite to someone else. No prior warning, no communication — just an apology and a downgrade to an “executive room”, which was a lower standard.

While the hotel staff said they would refund the difference, what was most frustrating is that had I known in advance, I could have booked a suite elsewhere.

The room itself was spacious and had sea view windows, but they were so dirty that it completely ruined the view. The bathroom was far from ‘executive’ — the shower unit was tiny, though there was a jet bath (a nice touch), but the overall décor was dated and worn.

Also, do not pay extra for breakfast — it was really poor. Coffee came from an urn and was almost undrinkable, and the rest of the food was very basic and budget-quality. Eat elsewhere if you can.

However, I must say Expedia were amazing — they listened to my complaint and offered a small but reasonable credit refund, which was excellent service and very much appreciated.

Overall, this was a hotel experience I’d rather forget. If you do stay here, keep your expectations low — or you’re likely to be disappointed.

Leisure

10/10

Exceptional

04 Sep 2025

Amanda

Great welcome, rooms & internet

1 night only, fantastic welcome & help with the Parking App (Thanks!)
The room was lovely, bathroom new & spotless

Business

4/10

Poor

17 Aug 2025

Alastair

I’d probably give it a swerve

The experience at this hotel wasn’t great. The staff were friendly but our room didn’t have any toiletries or iron/ironing board in it despite pamphlets to the contrary. I phoned down to reception and the toiletries were provided, the hot water in the shower didn’t seem to work, another call to reception and we were told to keep the hot tap in the sink and the shower running at the same time for 10 minutes before it gets hot, which worked but it such an awful waste of water during this drought of a summer. By the time I noticed the iron was missing I lacked the motivation to make another call to reception. The sheets had some rather nasty looking stains on them, as did the sofa in receptions. There was loud music coming from somewhere in the hotel until about 3.30am which made for a terrible nights sleep, not to mention the noisy pigeon population that had made the dingy courtyard our frosted windows looked out upon, another source of unwanted sound. Floorboards above very creaky and thin walls meant it was very easy to hear doors slamming shut in the morning.

Partner

4/10

Poor

07 Aug 2025

Verified traveler

Great staff make up for a lacklustre stay

The hotel appears to have a long standing issue with the hot water, so much so that there was a notice on the toilet cistern saying so. Both the shower and hot watertap must be run at the same time. If we knew we wouldn't have booked. The walls are thin, we could hear other residents in the wee small hours, and there was a persistent and intermittent scratching through the night which I suspect was a rodent. The last time I looked at the clock it was 3am. I have never had to write a review like this before, however it's fair to say you get what you pay for.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Fiona

Your staff were amazing

Leisure Partner

6/10

Pleasant

11 Jul 2025

Alex

Issue with hot water. Sometimes had to wait a long time before water heated up. Once when showering, the water went cold in the middle of the shower. Also sink wasn't very broad; each time I washed my face, water dripped from my chin on to the floor which I then had to clean up

8/10

Excellent

11 Jul 2025

Stuart

Polite staff. I only stayed for one night. The rooms are a little dated but clean. Close to seafront and Cliffs Pavilion. Reasonably priced for my short stay.

Leisure Self

8/10

Excellent

02 Jul 2025

Lisa

Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.

Friends

8/10

Excellent

27 Jun 2025

Graham

Staff were excellent especially the receptionist on duty am 25/26 /28of June so helpful he booked the parking on my car . The only downside for me was a nois how do you spell noisy couple in the next room but apart form that excellent,wonderful breakfast

Leisure Self

6/10

Pleasant

24 Jun 2025

Justin

Tired looking interior

Very tired looking hotel.
TV remote didnt work.
Very creaky floors.
Strange musky smell.

Self

6/10

Pleasant

15 Jun 2025

Irena

The hotel overal was okey, nice family room, good location for shopping, walkable to the sea site. The minus was the hot water which you have to wait like 10 mins and you have to constantly run water to get warm/hot, which in mine opinion its waste of the water and the boiler should be change at that stage. At the front of the reception we have slight struggle to get hold as was no one at the desk and no ring bell or anything to be able get attention.
By the way we didn't hear when we check out from the receptionist words \" I hope we see you again\", instead we heard \" okey, bye\" which put us off more to the hotel.

10/10

Exceptional

08 Jun 2025

Timothy

A short stay while visiting Cliffs Pavilion.

Partner

4/10

Poor

08 Jun 2025

Alison

Disappointing room. Ratty decor. TV didn't work, no curtains and just one set of blinds. The bathroom stank. Was only staying one night and wouldn't have stayed longer.

Friends_and_family Family

2/10

Poor

06 Jun 2025

Fiona

This hotel was extremely disappointing. The room was dirty, poorly maintained, and felt very rundown. Pigeons could be heard cooing right outside the window early in the morning — no netting or barriers to prevent them.

The shower only worked if I turned on both the sink and shower taps at the same time, which is unacceptable. No bath mat made the floor slippery and unsafe. Towels were limited and the in-room refreshments were poor — no milk and out-of-date biscuits.

The one positive was the receptionist, Kieran. He was polite, professional, and helpful. I sincerely hope he moves on in hospitality, away from this establishment.

I paid over £100 for one night and expected at least basic standards. Unfortunately, this place failed on almost every level. I won’t be returning.

Leisure Partner

10/10

Exceptional

29 May 2025

Joe

Perfect for what we needed it for

Business

6/10

Pleasant

27 May 2025

Maria

Pigeons outside bedroom window making loads of noise the room was very hot we had a fan but it didn’t work properly and the hot water only came on in the morning and you couldn’t adjust the setting it was red hot.

Leisure Friends

8/10

Excellent

26 May 2025

Patrick

My room was small and bed was uncomfortable and if bathroom light was on the fan noise was noisy

Leisure Partner

2/10

Poor

25 May 2025

Paul

Couldn’t sleep until nearly 3am

It’s 2:30 in the morning and I’m writing this email and I’ve had to complain to reception to to the noise of the people above us. They have been shouting and swearing since 10pm when they arrived back to their room. I have a 9 year old daughter and we both havnt slept since we went to bed at 9:30 pm. Absolute UNACCETPABLE

Friends_and_family Family

2/10

Poor

25 May 2025

james e

Rooms old need updating wall paper coming off walls toilets dirty carpets dirty

Leisure Partner

6/10

Pleasant

20 May 2025

Christine

Lovely location.
Check in was a nightmare trying to sort out the parking!!

Leisure Partner

6/10

Pleasant

18 May 2025

Andrew

Easy check in, pleasant staff, comfortable bed with nice linen. shower was crap going hot briefly then cold.

Leisure Family

10/10

Exceptional

18 May 2025

Dawn

Pleasant stay, good nights sleep

Partner

4/10

Poor

05 May 2025

Ian

For the quality of the room, bed & facilities this hotel is well over priced. In need of updating.

Business Self

6/10

Pleasant

29 Apr 2025

Barry

Hot water supply intermittent in bathroom impossible to shower

Partner

8/10

Excellent

24 Apr 2025

Joyce

Very good value. Bar staff super friendly. Taps in bathroom were reversed ie red cold and blue hot! Not really a problem but a bit odd!

Partner

8/10

Excellent

24 Apr 2025

Trevor

Good for short stay

Good location, Excellent communal areas. Rooms are very tired but functional. Parking can be difficult.

Self

10/10

Exceptional

14 Apr 2025

Renee

Lovely stay staff were also very good at reception and the cleaning lady was also lovely and also people coming and going were very friendly

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Keeley

Room was small even for a compact double, lots of cracked/chipped paintwork, stains on the walls, carpets etc. Hot water only worked intermittently so having a shower in the morning was difficult. Noisy corridors and could hear everything from other rooms, as well as loads of pigeons outside the window (and the sight of loads of dead ones on the floor around it). Noisy fan in the bathroom, shower was small. Staff were alright, some friendlier than others. The night porter was polite and nice, check in lady was a little terse about the parking but was okay. Overall not worth the money we paid, but convenient location for what we needed it for.

Leisure Partner

8/10

Excellent

24 Mar 2025

Verified traveler

Staff were friendly and accomodating. Seth was kind enough to open the bar up for us and serve us a nightcap.

Partner

2/10

Poor

23 Mar 2025

Edward

Poor Management and no hot water for first 20 mins

The rooms do not look like the photograph.
We left straight away - the bed was old and decoration was poor and looked like under repair.
We wanted hot water for a shower and they said you have to run the water for 20 mins in order to get hot water!
I suggested to hotels.com to remove this property.

Partner

4/10

Poor

16 Mar 2025

Johnny

Not to much cleaning and the problem is whit to shower ! I need to wait a lot to have a shower because the water is coming really cold most of the time!😒😒😒

Leisure Partner

10/10

Exceptional

15 Mar 2025

Susan

A Typically British Seaside Hotel

A friend and I had a lovely stay at this Westcliff Hotel having enjoyed an evening at the theatre nearby. Room had a sea view, twin beds were comfortable, breakfast was good, bar service was good, staff lovely and friendly. Bedding and towels were clean, toiletries were provided, walk in shower nice and hot. Sadly though like a lot of our seaside hotels, it is very 'tired' and needs some refurbishment. Have stayed here before and would stay again - will remember my plug for charger next time as sockets not updated with USB connections!

Friends_and_family Friends

6/10

Pleasant

12 Mar 2025

Adrian

It’s OK

The hotel is in need of some refurbishment, the mattress on the bed was also quite worn. The staff are super friendly we couldn’t fault them at all. If you want a cheap hotel for the night then this should be ok !

Partner

8/10

Excellent

04 Mar 2025

Joseph

great location. friendly staff, close to attractions.

Leisure Friends

4/10

Poor

01 Mar 2025

Verified traveler

Disappointing

Abit of a disappointment!
Postives:
Friendly service
Decent size rooms, bathroom was big.
In a good location
Superior rooms come with lovely sea view
Comfy beds
Negatives:
Cleanliness was lacking! Smears down side of wardrobe, bathroom with mould, although the seaview was lovely the outside of windows were so dirty you couldnt see out very well. We found a beer bottle lid on the floor as soon as we walked in, so it was obviously not cleaned well between customers!
The restaurant is very expensive compared to the quality of the food, would recommend if you do stay you eat elsewhere.
Dated decor, paintwork chipped on walls.
Just overall feels like this hotel is trying to be something its not! Due to the dirty scruffy feel we would not recommend and unfortunately wouldnt stay again, which is disappointing due to its close location to beach, town and cliff pavillion

Partner

8/10

Excellent

22 Feb 2025

Christopher

Pleasant stay

Friendly staff and good location. Nearby restaurants and within walking distance of adventure island. The family room has two separate bedrooms which is great. Slight downsides is the room was a bit tired and had slight damp smell. Also there is no blind in bathroom although the glass is obscured you would be able to see through the window from the houses across the street at night.

Friends_and_family Family

6/10

Pleasant

16 Feb 2025

Michelle

Probably could do with some general maintenance in the rooms. Tiles on the bathroom floor were broken, covered over with black tape, toilet roll holder very loose on the wall, radiator didn't work in the room, electric heater instead.

6/10

Pleasant

14 Feb 2025

Rochelle

Good size room and big toilet

Leisure Family

10/10

Exceptional

11 Feb 2025

Mark

Next to the seaside

8/10

Excellent

27 Jan 2025

Norman

Recommended

Very comfortable, decent sized room, small but functional bathroom. Spotlessly clean. Friendly staff.

Partner

8/10

Excellent

20 Jan 2025

Verified traveler

Hotel and service all good . Restaurant food v good and all reasonable priced

Friends_and_family Friends

8/10

Excellent

20 Jan 2025

Sandra

Stay 18th January 2025

We enjoyed our stay at Westcliff Hotel.
On arrival your receptionist helped with the on street parking as we were having a problem with the Ringo app.
Staff were helpful and curteous.
Our room was clean apart from black mould around the sink and edges of bath.
The top of the wardrobe was very dusty. We were going to put our suitcase there.
It would be nice to have more compimenary milk and coffee provided.

Partner

6/10

Pleasant

19 Jan 2025

Phil

Neither poor nor excellent

Well situated hotel, a little tired in appearance but I didn’t expect the Ritz. Staff were friendly and helpful. Overall a pleasant place to stay, but neither poor nor excellent.

Friends_and_family Family

10/10

Exceptional

15 Jan 2025

Chris

Location relevant to the theatre. Staff were all excellent.

Leisure Partner