Name: Ilfracombe House Hotel
Address: 9-13 Wilson Road, Southend-on-sea, SS1 1HG, GB

6/10

Pleasant

29 Jul 2026

Peter

Staff were very helpful, room was clean and adequate but up 2 very steep flights of stairs. Breakfast took place in a very cramped room, with staff serving everything for you as there is no room to serve yourself. On our first night they were kind enough to open the restaurant for us as we did not want to eat in Southend during the football!

6/10

Pleasant

22 Jul 2026

Arpan

Clean room , but a shame on the WIFI, which doesn’t work in your room, have to go in the lobby to use it

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

John

This has to be one of my all time favourite hotels I’ve stayed in , in England . Firstly the staff were so friendly and will do anything for you . The location of the hotel is close enough to town but far enough away for peace and quiet . The room was massive and more than sufficient and I got 2 great nights sleep and the breakfast was fantastic .
This is a park run friendly hotel and is approx one mile away from chalkwell beach park run
Excellent place , will recommend and I will stay again

Thank you

Partner

6/10

Pleasant

12 Jul 2026

Cristian

Nice and friendly staff

Partner

10/10

Exceptional

10 Jul 2026

Sam

Staff were very polite and helpful, hotel room was very big, comfortable and clean and had everything we needed during our stay, the only thing I could say is it gets very hot in there however with the current weather that’s expected, thank you for having us

Partner

10/10

Exceptional

05 Jul 2026

Rosalyn

I loved this B&B. Very welcoming right from the start. Outside beautiful with lovely flower baskets and tables and chairs to sit at. Everyone we met was happy and welcoming and the breakfast was amazing. Good size room and lovely shower. Some of the fittings were a bit worn but this you expect in an old building. Would definitely use again.

Family

10/10

Exceptional

24 Jun 2026

Patrick

It’s excellent value for money

Self

10/10

Exceptional

14 Jun 2026

Eve

Excellent breakfast with really attentive service, the hotel was so close to everything but also really quiet. It is not the most modern place but is clean, comfortable, perfect location and lovely owners/staff so is definitely worth the price. Would definitely stay here again.

Partner

8/10

Excellent

05 Jun 2026

Evelyn

I felt comfortable as a solo traveller. But then it was my home town for nearly 40 years. However staff fantastic. I didn't check in until quite late in the day, and was told my room would be in the 1st not grounds floor which I had asked for. But the reason was the lock on my ground floor was playing up and needed a repair. But I could lock from inside and although it was a struggle I managed it so it was my choice to take the ground floor. Peaceful night. Nice shower. Found duvet in cupboard not on bed as it was hot, but I needed it during night. The sheets alone were a nice touch though as was very hot outside.
Breakfast was included which was just enough for me. Staff from check in until check out were lovely and friendly.
This time was a 1 night stay but I would definitely use it more when going to see family and friends

Self

10/10

Exceptional

28 May 2026

Martyn

Great location for The Cliffs Pavillion and very friendly staff

Partner

8/10

Excellent

25 May 2026

Juliet

Staff were very kind & helpful. Room 15 needed a few, small maintenance improvements.
Free, safe parking.
Yummy breakfast!
I will definitely return! 🙂
Thank you! ☺️

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Jim

Our room was lovely and a lot of care had been taken in its decoration. The bathroom was fully tiled with a Mediterranean feel. The hotel is very clean and the staff put in a lot of hard work to keep it so.
We had a meal in the restaurant on our first night which was very nice and the bar was open to residents until 10.00 pm.
Breakfast was excellent with a variety of choices, I recommend the full English.
There is limited free parking on site.
All the staff are wonderful and went out of their way to make our stay as enjoyable as possible.

Partner

8/10

Excellent

04 May 2026

FRANCO

Overall all good and staff polite and helpful...

Family_with_children

10/10

Exceptional

04 May 2026

Lee

The staff are very helpful and friendly service the Brett was very good 👍 the hotel had a nice little bar with a TV in bar there was a little carpark for about 5 cars
Easy to walk around and not far to seafront would stay there again

Partner

10/10

Exceptional

26 Apr 2026

Shelley

Very clean & comfortable.Staff very friendly and helpful.Lovely breakfast

Partner

10/10

Exceptional

25 Apr 2026

Kevin

Breakfast was fresh and tasty. Good portions

Self

10/10

Exceptional

19 Apr 2026

David

Room was excellent, clean and tidy, extremely comfortable bed. Couldn't ask for anymore.
Really good cooked breakfast to boot..🙂
Overall a great stay, would recommend highly.

Self

10/10

Exceptional

17 Apr 2026

Katie

Easy to get too. Gave me a parking permit to park outside. Hotel staff were very friendly and helpful. Room was very clean. Plenty of tea and coffee. Fantastic choice of breakfast included in the price. Would definitely recommend.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Cliff

The hotel was very clean and check in with very quick and easy. The hotel parking can be a bit tricky because space is not always available.. the room was very clean and spacious. The bed was really .. the bathroom with very clean and tidy coffee and tea making facilities in the room.. breakfast was very nice the dining room was clean and well presented and the staff were so polite and waited on you. I cannot fault this hotel. I would definitely use again

Partner

10/10

Exceptional

06 Apr 2026

Hessam

The staff are cordial while so friendly. The room was great and the location can be beat by any other ones.

Self

8/10

Excellent

29 Mar 2026

Stephen

A nice stay in a comfortable hotel, handy for the sea and walks through the gardens.

Partner

10/10

Exceptional

17 Mar 2026

Michael

Staff friendly and attentive, cozy room, comfortable bar, nice breakfast freshly cooked.

Partner

10/10

Exceptional

15 Feb 2026

J

Lovely room and gorgeous breakfast. Staff are so friendly and welcoming. Would definitely stay again and recommend

Partner

8/10

Excellent

13 Feb 2026

Stephen

Clean room, good amenities, staff friendly and helpful.
Free parking
Lovely food

Would go again

Leisure Self

10/10

Exceptional

27 Jan 2026

Tim

Charming little hotel. Excellent sized rooms, comfy beds, tasty cooked breakfast, and great staff. Loved the bar area!

8/10

Excellent

26 Jan 2026

Sean

Some parts are a little dated but a good, clean, comfortable room with everything I needed.

Leisure Self

8/10

Excellent

26 Jan 2026

Richard

Very friendly check-in, room was a good size plus breakfast and parking included meant the overall price was fair compared to chain hotel in the area.

10/10

Exceptional

25 Jan 2026

Jeannette

Room was great and very clean, staff wer so friendly and couldnt do enough for you .the only problem i had was the room was far to hot and the heating wasnt able to be turned down and didnt go off till 12 am

Leisure Family

4/10

Poor

18 Jan 2026

Vanessa

Room was cold. Sofa dilapidated and torn ( as in the bar area too) . Furniture poor.

Friends_and_family Friends

10/10

Exceptional

07 Jan 2026

Alan

Very comfortable hotel with easy parking. Large rooms with modern ensuite facilities.

Partner

10/10

Exceptional

19 Dec 2025

Gayna

The breakfast was freshly cooked and very substantial. The dining area was very pleasant and comfortable and served very nicely.

Partner

10/10

Exceptional

11 Dec 2025

anthony

Everything was good value for money

Leisure

10/10

Exceptional

01 Dec 2025

richard

Stayed on a Sunday. Very Peaceful. No Road Traffic and I felt very safe in Southend on Sea, during the Winter months. I returned, late at night, returnin from a show at the Cliffs Pavillion

Self

10/10

Exceptional

30 Nov 2025

Clive

Value for money was good. Attentive staff and a good quality breakfast. Room and en-suite were clean - bit of a draught from a window/curtain that needs updating (room 15). Overall excellent and will definitely re-book in the future.

Self

6/10

Pleasant

30 Nov 2025

Paul

It’s more of a guest house than a hotel. Decent location for the front and within walking distance of the centre. Stayed in a double room which was clean and comfortable. Large TV showing football in the bar and Stella on draught at a reasonable price. Breakfast was ok. Staff friendly.

Leisure Self

10/10

Exceptional

25 Nov 2025

David

Good location with parking, excellent breakfast and comfy room with full size bath. Highly recommended.

Business

8/10

Excellent

13 Nov 2025

David

Nice staff. Good breakfast. Private parking
Handy for Cliffs Pavilion Room well equipped and spacious
Will stay again

Leisure Partner

8/10

Excellent

09 Nov 2025

Sonia

Pros:
Great location
Free on-site parking
Friendly and helpful staff
Nice bedding and towels
Nice breakfast with delicious hot chocolate
Cons:
Our room on this occasion not as nice our previous stay. More suited as a single, tiny bathroom with very low water pressure
In the room 1 armchair had a few holes in it, maybe it should be removed
Small table quite shabby, an easy fix would be to cover with a small tablecloth.
Door missing from sliding door wardrobe.

Partner

10/10

Exceptional

24 Oct 2025

Jane

What a lovely hotel. We stay in Southend a lot - the place we used to stay at closed, so this was our first time trying somewhere new. We are so pleased with our choice. The staff are lovely, the rooms clean & comfortable, & the breakfast is a stand-out. We can’t wait to go back. Thoroughly recommended.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Christine

Lovely spacious room with modern clean bathroom. Very friendly and helpful staff. Great breakfast, the full English set us up for the day! We would definitely stay there again, really close to the Cliffs Theatre, so brilliant for staying over after a show.

Partner

2/10

Poor

11 Oct 2025

Raymond

Breakfast was only average staff not to friendly

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Edmund

Our experience was a good one . Bertie and his wife were very hospitable towards us both and made us welcome to there hotel. Breakfast was excellent they me poached eggs which was well boiled and spot on. The room looked adequate for the money that we paid for and was also clean . We didn't use the bar . If I'm heading to Southend on Sea again ,I would like return again .

Partner

10/10

Exceptional

29 Sep 2025

Kiri

Absolutely lovely place to stay. Great price, clean and friendly.

6/10

Pleasant

17 Sep 2025

susan

needs updating very old fasioned

10/10

Exceptional

11 Sep 2025

brian

Great Southend Hotel

Lovely hotel. Spotlessly clean everywhere. Facilities in room are excellent including mini fridge. Lovely little bar area and lounge. Good location. Friendly helpful staff. Best breakfast of anty hotel I have stayed in Fresh cooked to order and served to table. Evening meals available. Car park but if full voucher given for on street parking.

Self

10/10

Exceptional

31 Aug 2025

Stephanie

Lovely stay in this family run hotel

Leisure

10/10

Exceptional

29 Aug 2025

Helen

Lovely, friendly family owned and run hotel in lively area of Southend. Would definitely recommend and shall go next time I'm in Southend.

10/10

Exceptional

25 Aug 2025

Angela

Third stay at this little hotel, fantastic breakfast, ideal location with free parking. Very clean simply furnished room.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Joanne

Great stay.

Lovely family run hotel. Very friendly.

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Deepak

Stayed for 1 night, good location, free parking

Leisure Family

10/10

Exceptional

06 Aug 2025

Jacky

Quaint and cosy

Excellent stay, breakfast was lovely, also had a veggie option for full English. Bed was really comfortable I slept better there than I do at home. All the staff were friendly and helpful. Evening meal was delicious. As previous reviews have said it is a little dated and worn in places, but it felt like the seaside b&b of yesteryear. We will definitely visit again.

Partner

8/10

Excellent

27 Jul 2025

Tony

Property had charm, room was spacious, comfy bed, okay breakfast, room had all the little extras most dont. Quick check in, quiet. Good stay overall. Minor cleaning issue noticed on fridge in room. Bathroom very spacious and room had good ventilation.

Leisure Partner

10/10

Exceptional

26 Jul 2025

caroline

Friendly and helpful staff, good food, clean. Woluld stay there again. Only downside on street parking and difficult to find a space near hotel.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

lorraine

Perfect

From friendly staff at arrival, free parking. Fantastic room, perfect breakfast, all staff are great& friendly. Loved our stay and would definitely recommend this hotel

Partner

10/10

Exceptional

19 Jun 2025

Amy

Unique gorgeous seaside English hotel.
Lovely staff very helpful,friendly and hard workers.
The property is well maintained, clean and just has a lovely vibe to it.
Comfortable bed, modern bathroom
We absolutely loved staying here and so did our nieces.

Leisure Family

10/10

Exceptional

04 Jun 2025

anne

The staff were all lovely. They offered to carry our bags up all the stars to our room at the top and to bring them down when we left.
Breakfast was hot and freshly cooked. Served with a smile.

Leisure Partner

10/10

Exceptional

23 May 2025

john

Fantastic breakfast with plenty to choose from.
Friendly and helpful hosts

Business

8/10

Excellent

09 May 2025

Julie

Nice little gem !

The hotel was nice and clean , was offered a bigger room but settled for a family room, staff very pleasant, hotel was busy and they handled it well, we would defo stay there again .

Friends_and_family Family

10/10

Exceptional

03 May 2025

Verified traveler

Very good.

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Elvina Jean

Lovely staff, scrummy breakfast.

little tired decor, and shower heads really lime-scaled up.
Fantastic position for visiting the Pavilion.
Would defo visit again

Leisure Partner

10/10

Exceptional

09 Mar 2025

Claudio

Great homely guest house near the seafront in Westcliff. Comfy bed and spacious room. Tasty full English breakfast. Nozzle on room radiator was broken but staff were able to turn it off for me. They stored my luggage the day I left. Would definitely return!

Leisure Self

8/10

Excellent

07 Mar 2025

Christopher

Well-equipped , quiet room. Bathroom very good. No elevator was a slight problem when carrying suitcases. Good location close to “cliff”
walks.

Leisure Family

8/10

Excellent

17 Feb 2025

Noel

Seaside pleasure

Brilliant stay. Everything fantastic.

Friends_and_family Family

10/10

Exceptional

30 Jan 2025

Angela

Really lovely hotel, beautiful bathroom.

Business Self

8/10

Excellent

27 Jan 2025

Belinda

It was situated exactly where we needed to be. The room was large & spacious, furniture had an antique feel and the whole experience was exceptional. Recommend

Leisure Partner

6/10

Pleasant

19 Jan 2025

Mark

Room was double booked, so we had to have 2 rooms of which one was not en suite & had to share a toilet. My room was very cold & windows rattled all night, room 2 was very small. Staff were very friendly & helpful but whole hotel seems very dated

Leisure Family

10/10

Exceptional

15 Jan 2025

caroline

university vist

Friendly and helpful, and seemed a nice area. Parking was on the road with permit but we arrived mid afternoon so no problem finding space but full early evening.

The breakfast was nice in a proper old fashioned guest house sort of way.

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Terry

Staff very attentive and helpful

Leisure Partner

10/10

Exceptional

08 Dec 2024

Barry

Fantastic service

10/10

Exceptional

02 Dec 2024

J

Overnight for a show

Compact, clean and efficient. Very friendly and excellent service throughout. Street parking but with a voucher and assistance. Breakfast excellent and well served. Good all round experience.

Partner

8/10

Excellent

22 Nov 2024

tolulope

Great breakfast

Business_and_leisure Self

10/10

Exceptional

17 Nov 2024

Ben

Great stay

10/10

Exceptional

03 Nov 2024

Julie

Stayed for one night as we had a night out at the cliffs pavilion excellent service friendly people would definitely stay again

Leisure

10/10

Exceptional

07 Oct 2024

Christine

Very happy. It did what it said on the tin.
A little old fashioned.... which was right nice!!
Local to The Cliffs for a show. Early check-in was very welcomed alone with parking, so able to go off, have a walk, a drink & enjoy the show.

Partner

6/10

Pleasant

29 Aug 2024

Tina

Perfect location for Cliffs Pavilion

Staff were friendly but hotel was dated and room was very dusty and worn. Bathroom was clean and towels and bedding appeared clean.

Partner

10/10

Exceptional

28 Aug 2024

Mandy

Very accommodating to my needs

6/10

Pleasant

17 Aug 2024

Yaa

Not good at all because they disappointed me for family apartments I booked and gave me other rooms, so my family was not happy so we decided to check out 3night after instead of 7nights.

Friends_and_family Family

6/10

Pleasant

03 Aug 2024

Glenn

Room was a little bit dayed not all the windows opwned amd ones.that sis open disnt close properly bits of floor missing innkitchen just needed a bit of a.freshen up but ok in generam

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Mandy

Comfortable and homely

8/10

Excellent

29 Jul 2024

Brian

A very well run hotel in a fantastic location.

Partner

10/10

Exceptional

23 Jul 2024

Kay

This is an older property and average condition but very clean. It is 17 minute walk to Southend Central train station. Hotel has a wonderful breakfast in a delightful breakfast room overlooking the garden or street. It is easy walking to the Pier or High Street for shopping or along the ocean promenade.

Leisure Self

10/10

Exceptional

22 Jul 2024

Jennifer

Recommended, we will defo revisit here.

Have stayed here a few times now, room has always been spotlessly clean, breakfast is excellent & sets you up for the day, staff are all lovely & really helpful & friendly, a short walk from train station & beach, holiday booked to visit my son who has moved to the area & we will continue to stay here every visit, can’t fault it.

Partner

10/10

Exceptional

05 Jul 2024

Eric

This is a nice property near the cliffs in Southend on Sea. The staff are friendly and kind. Near other places in Southend in case you are meeting friends.

Leisure Self

4/10

Poor

05 Jul 2024

Wendy

Location good, family that run it are lovely but the hotel is dated and shabby. We had an apartment and this was not good at all.

Partner

10/10

Exceptional

04 Jul 2024

R

Very nice hotel,breakfast excellent. Staff were absolutely brilliant all of them.

Partner

8/10

Excellent

30 Jun 2024

Kim

Lovely friendly helpful staff. The hotel did what it is meant to do. Had a lovely stay. Breakfast included was nice and filling. Would stay again, if in the area.

Leisure Partner

10/10

Exceptional

24 Jun 2024

Stephen

Lovely stay

Lovely stay; recently refurbished room and sparkling clean en-suite. Made good use of the fan provided, during a warm night.
Only suggestion is to offer fruit, yogurt and perhaps croissants for breakfast as not everyone likes a full English. However, our breakfast was well cooked and delicious.
Had good advice and help with parking, as we arrived, which was much appreciated as parking is tight.

Partner

8/10

Excellent

22 Jun 2024

Francis

I liked the friendly staff
I did not like that my bed was not made for the 3 nights I stayed

Business_and_leisure Self

10/10

Exceptional

19 Jun 2024

Terry

Great host, great evening meal (excellent value). A really nice owner who’s got a great little b&b there. Only one criticism though it maybe just me and my work colleague, the breakfast should be self service, or at least give that option. Highly recommended.

Business Friends

10/10

Exceptional

13 Jun 2024

Keri

Simply Fabulous

The most welcoming and clean hotel i have visited in a long time

Business

10/10

Exceptional

10 Jun 2024

Angela

Very friendly family run hotel. Breakfast highly recommended. This was our second visit and will be planning to return

Leisure Family

10/10

Exceptional

03 Jun 2024

Douglas

Clean room and excellent staff. Pub and dining on site.

Leisure Partner

10/10

Exceptional

23 May 2024

Sandra

I was travelling alone. Staff were very attentive and helpful.

Leisure Self

10/10

Exceptional

17 May 2024

Toni

Highly recommend

Staff were very welcoming and friendly. Hotel was clean and tidy. Our room was a nice size with a big bathroom. Shower over the bath so could have either. Facilities in our room for tea or coffee were excellent.
Highly recommend this hotel.

Partner

10/10

Exceptional

08 May 2024

Sonia

Great location

One of the best b and b’s we’ve ever stayed in. Great location, we could actually see the sea from our room although it’s not a seafront location.
Our room was huge, with a big comfy bed, a fridge, sofa, tea/coffee making facilities and a lovely en-suite shower room. Plenty of hot water and big fluffy towels. Shampoo and shower gel provided but no hand wash.
In the morning, we had a lovely full English with the best hash browns I’ve ever had.
Service was very friendly throughout. We will definitely stay here again when we next come.

Partner

6/10

Pleasant

04 May 2024

Massimo

No lift for upper floors. Bed for a couple is only a double size, not king. Good shower. Breakfast is not open, you cannot access food and coffee by yourself. Door a little bit difficult to open. 13 minutes walking to reach the centre, streets by night have low light.

probably only a 3 stars.

Leisure Family_with_children

10/10

Exceptional

12 Apr 2024

Martin

The room we stayed in (3) seemed brand new. It was large with a comfortable bed and excellent walk in shower. We also discovered that they did evening meals, which were good value for money, tasty and filling. The male staff we met were very efficient without being over friendly, whilst our breakfast server, female, was both.

Leisure Family

10/10

Exceptional

03 Apr 2024

richard

We loved our stay in the hotel.
The staff are very friendly and service is 10/10 as nothing was too much trouble.
We loved the spacious family apartment which more than suited a small family.
We really enjoyed the choice at breakfast and the standard of food.
It was definitely value for money to stay here and i expect we will return.
The parking was also free and safe.

Leisure Family

8/10

Excellent

26 Mar 2024

Colin

Good Experience

Check in was very good. Bed a bit soft for my liking but then again some people dont like hard beds. Shower was good pressure and warm. Breakfast was cooked well. Maybe less beans and 2 sausages, but again personsl preference. Staff at breakfast very friendly. All in all good experience.

Partner

10/10

Exceptional

24 Mar 2024

Julie

Pleasant stay

Staff were exceptionally helpful.
Breakfast not the best quality.
Beds clean and room well equipped

Friends_and_family Family