Name: ISROTEL CRAMIM
Address: MAALE HACHAMISHA, KIBBUTZ KIRYAT ANAVIM, Jerusalem, 90833, IL

10/10

Exceptional

19 Jul 2026

Shai

Super restful and pristine environment.

10/10

Exceptional

22 Jan 2026

Boris

clean and good food

Partner

10/10

Exceptional

15 Jan 2026

Maria

Great hotel. Definitely would stay here again. Service was superb. Good was delicious. Spa is nice.

10/10

Exceptional

11 Jan 2026

Yahel

amazing stay all in all

Partner

6/10

Pleasant

01 Dec 2025

Moshe

Each morning breakfast was a madhouse. Pool area is slippery when wet. Watch you steps! Staff at entrance gate was rude and unfriendly at all

Leisure Partner

10/10

Exceptional

19 Nov 2025

Shira

Amazing hotel and great food

Leisure Family

10/10

Exceptional

09 Nov 2025

fred

Very enjoyable

10/10

Exceptional

12 Oct 2025

Stephen

Relaxing and comfortable. Delicious food.

Friends_and_family Family

8/10

Excellent

25 May 2025

Daniel

Great stays for locals

Hotel designed for locals to scape to. They are not used to having international guests. There was very limited English spoken or understood by staff, strict Kosher and Shabot practices, several small things missing you’d expect from a high end international hotel like easy access room service, online restaurant menus, online or printed out complete activities schedule, and general service availability hours posted.

Partner

10/10

Exceptional

12 May 2025

Leah

The best

Me and my girlfriends had the best time. The breakfast was delicious but it was hard to get coffee in the morning. It would be nice if we could help ourselves

Friends_and_family Friends

10/10

Exceptional

04 May 2025

Meital

Staying at the Cramim Hotel was a lovely experience, everything was perfect. We look forward to coming back again.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Stefan

A perfect 20 h stay. Unfortunately a small item: the garbage can in the room was still containing garbage from the other visitors. But otherwise clean

Leisure Self

10/10

Exceptional

12 Mar 2025

Stephen

Beautiful hotel and the staff was very friendly and helpful!

Leisure Partner

8/10

Excellent

05 Jan 2025

Steven

Room 319 , Franco. The stay was very nice. Two issues you should know about. First the bathtub drain is clogged and when taking a shower water accumulates and drains very slowly. After a shower there was 5 inches of water. that's something that housekeeping should have seen and reported to maintenance. When we where leaving, I was standing by the front desk that manager asked if he could help me. I said that yes I needed to pay for my massage and I wanted yo speak to him about the tub and another matter involving the increase in tax. He told me to pay first because there was no line and he would be right back. I did pay and he never came back to speak with me. I ask the front desk person and said he didn't know where he went and didn't seen to want to help me locate him. I never was able to speak with him. this is a stain on my stay and it's your issue now I trust you will address it accordingly. Thank you, Steven Franco

Leisure Family

8/10

Excellent

16 Dec 2024

Anton

The place sure has a luxurious atmosphere. The rooms are spacious, good sound insulation, and great view. A big variety at the breakfast buffet, the eggs are served per order (We had the poached eggs Benedict), deserts are somewhat disappointing. Dinner is a different story, As my wife does not eat any sea products including fish, the variety of meat options was very limited for a hotel of its high class. The meat dishes were tasteless, unseasoned and unless requested, were all at rare doneness state. Overall, the dinner was not worth neither the experience nor the price.

Leisure Partner

10/10

Exceptional

14 Nov 2024

Helen

Ultimate in relaxation, comfort and good food!

Most relaxing stay. Friendly service. Excellent food, grounds and spa. After an unavoidable small accident at breakfast, staff rushed to assist, note details. Hotel security and the PR manager Jacob took notes and were extremely attentive to feedback even refunding the breakfast charge and giving us a small gift when we checked out. Impressive?

Partner

10/10

Exceptional

05 Oct 2024

Oded

Great service

Hotel workers went out of their way to help us

Partner

10/10

Exceptional

01 Sep 2024

DANIEL

Perfect place. Great scent everywhere

Leisure Partner

10/10

Exceptional

03 Aug 2024

Assaf

Perfect

My stay at Cramim Hotel was truly exceptional, offering a perfect blend of luxury, relaxation, and natural beauty. From the moment I arrived, the staff’s warm welcome set the tone for an unforgettable experience. The hotel’s elegant design, with its modern yet cozy decor, instantly made me feel at home.

The room was spacious and beautifully appointed, featuring a comfortable bed, plush linens, and a balcony that offered breathtaking views of the surrounding vineyards and hills. Every detail was meticulously thought out, ensuring maximum comfort and convenience.
The indoor pool, surrounded by floor-to-ceiling windows, provided a serene environment to unwind, while the outdoor pool allowed me to bask in the sun and enjoy the fresh air.

Dining at the hotel was a culinary delight. The breakfast buffet was a feast for the senses, with a variety of fresh, locally-sourced dishes that catered to every palate. The restaurant’s dinner offerings were equally impressive, with gourmet meals that highlighted the best of Israeli cuisine paired with an excellent selection of local wines.

Partner

10/10

Exceptional

03 Sep 2023

Marianna

Pure pleasure

Amazing hotel, pampering, very friendly staff. The hotel has a luxurious spa and the pool area is clean and maintained. The staff takes care of constant care, cleanliness and well-being of the guests. The restaurant has a variety of food.

Partner

10/10

Exceptional

15 Aug 2023

Mark

Beautiful

Leisure Family

10/10

Exceptional

07 Aug 2023

Yael

The hotel is amazing

Leisure Self

10/10

Exceptional

20 Jul 2023

Pessy

Amazing!

I had a wonderful vacation. The pools and facilities are lovely and the views are beautiful. The staff are friendly and helpful. Especially \"UDI\" the manager, who went out of his way to accommodate my request for a wine tasting in English with their sommelier. The breakfast was fabulous and the dinner was delicious. Thank you for a wonderful stay at Cramim- my happy place in Jerusalem!

Self

10/10

Exceptional

11 Jul 2023

Dov

Romantic, quiet hotel

Fabulous hotel. The swimming pools are wonderful, the spa is beautiful, the food was magnificent, room was spotless and comfortable. Service was top notch.

Partner

10/10

Exceptional

06 Jun 2023

maurice

Spa....like no other.
As Mia says this is the Anti-Motel6
Perfection

Leisure

10/10

Exceptional

28 Feb 2023

Ann K.

Practically perfect.

Practically perfect. Comfort at every turn, in a serene atmosphere. You might come for the spa, but it's worth a trip just for the food, which is absolutely outstanding.

Partner

8/10

Excellent

30 Nov 2022

Verified traveler

Beautiful spa, wonderful rooms. While staff was very friendly, there were a number of times where they “handed off” a question or an issue that they could have resolved on their own instead of referring us to another department.
Also there were many different coffee choices in the room but zero tea choices so could not get tea when the restaurant was closed.

Partner

10/10

Exceptional

16 Nov 2022

Amnon

Amazing day, good food, very comfort room

Partner

10/10

Exceptional

26 Oct 2022

Seth

Just a relaxing high end place with good breakfast and service

Leisure Partner

10/10

Exceptional

21 Oct 2022

Moshe

Excellent!

We enjoyed every minute of our stay!

Partner

6/10

Pleasant

03 Oct 2022

Matan

We paid a lot of money to stay in the hotel and the spa was full so we didn’t have the chance to use it. If we should have called first that’s ok but no one let us know.
Furthermore, the air conditioning didn’t work all night and the room was very hot so we couldn’t sleep well. We expected to have a much better experience compering to the amount of money we paid.

Leisure Partner

10/10

Exceptional

23 Jun 2022

benjamin

a delightful spa experience in a quiet area of Jerusalem mountains.

Leisure Partner

8/10

Excellent

16 Apr 2022

Julius

Good place for a rest.

Leisure Partner

10/10

Exceptional

29 Dec 2021

Aaron

Terrific

Leisure Family

10/10

Exceptional

12 Dec 2021

David

Lovely Stay.

The hotel is lovely, with world class spa facilities and two very nice outdoor pools. The rooms are modern. Breakfast was wonderful and lunch high quality. The free wine tasting program was a nice feature. My only complaint is that we requested two beds in our room which consisted of a queen size bed separated into two small twins. Otherwise, we thought our stay was lovely and we would go back.

Friends_and_family Family

4/10

Poor

08 Dec 2021

Ori

Very disappointed

The AC made a lot of noise so it was hard to sleep, the bad was uncomfortable, and there where oil stain on the bad sheets

Partner

8/10

Excellent

27 Nov 2021

Rebecca

Beautiful setting. Excellent dining.
Parking is not user-friendly.
Feels like a 4.5 star resort.

Leisure Partner

6/10

Pleasant

09 Nov 2021

Emiliano

Nice hotel with good food. Just too expensive for the value provided

Leisure Partner

10/10

Exceptional

28 Oct 2021

Elad

Ckean. Comfort.

Partner

8/10

Excellent

21 Oct 2021

Tomer

Pleasant hotel but some improvements are needed

Great hotel, good food although not diverse enough. The staff is very friendly and helpful. The hotel and room is very clean, but found a lot of dirty towels in the hangouts near the pool and in the room.

Partner

8/10

Excellent

09 Oct 2021

tova

It was excellent

Partner

10/10

Exceptional

02 Sep 2021

guy

this is the best hotel in israel for sure !

Partner

10/10

Exceptional

30 Aug 2021

keren

Perfect hospitality experience!

Great food: amazing friday dinner with dessets that took us to a paradise of chocolate! Excellent servise and a perfect hospitality experience!

Partner

8/10

Excellent

14 Aug 2021

Verified traveler

Great Luxury hotel amazing pools great breakfast

Leisure Family

10/10

Exceptional

30 Jul 2021

Verified traveler

A relaxing place

Leisure Partner

8/10

Excellent

23 Jun 2021

Adam

good, no amazing. Isrotel customer service abysmal

hotel is nice
not nearly as nice as other Isrotel Exclusive like Mizpe Hayamim or Beresheet
crowded and non intimate.
food is spectacular
tried to change dates of stay; i am frequent Isrotel Exclusive customer and spent hours of phone calls, emails, on hold, and told 'i'll have someone call you' or transferred to more numbers of no answer. customer service of Isrotel just abysmal. and this at 2,000 nis a night.
I will never book again via Isrotel website (zero response) and will seek alternatives to teh Isrotel line whenever possible because of the non-existent customer service

Partner

6/10

Pleasant

20 Jun 2021

Verified traveler

Beautiful location ... not a 5 stars hôtel.

We spent a few nights at the Cramim hôtel, I overall would give a 3/5.
The location and the view is beautiful. The pool and facilities are very nice and relaxing.
The food is very tasty and fresh.
However, the service and cleanliness are not to the level of a 5 star hotel in my opinion.
The hotel was at its full capacity and it felt really crowded all the time and everywhere.
Our room was very quickly organized (not cleaned) every morning. Dust and crumbs on the floor from when we arrived were still there at day 3. I had to request the staff for vacuum.
After room cleaning, our room sometimes smelled like body odor.
Found a hair in my fish dish at the restaurant. And additional hair in my room - including in an empty coffee cup prior to making a coffee in my room.
The last hour before our check-out the staff heavily pressured us to leave the room. They came to our room 4 times in the last hour asking us to leave. We were not late, left our room at the time we were supposed to.
I definitely feel the value for money is not there.

Partner

10/10

Exceptional

17 Jun 2021

Verified traveler

Wow amazing hotel!

Leisure Partner

6/10

Pleasant

03 Jun 2021

Verified traveler

You would be better off at a different hotel

This is supposed to be one of Isrotel's premier hotels. To my mind it does not compare to Yaarot haCarmel.

First off, no one answered the phone when we tried to call the hotel to confirm our reservation and to get information.

The room was upscale, big tub, outdoor sitting area, decent bed, great pillows. They charge for movies; there is a big selection. Nice minibar.

Nice bar with live music at night.

Shabbat Key and Kettle/Urn available.

Nice big indoor and outdoor pools; two jaccuzzis. 20 spa rooms. Sauna, Turkish Hammam. We didn't try the spa, so I cannot comment on it.

About two thirds of the staff were great; the other third were cold or unfriendly as opposed to Yaarot haCarmel where *EVERYONE* makes you feel like a king and queen.

The biggest problem was the food. You pay a lot for the food component and expect it to be spectacular. While the desserts were indeed over-the-top, the cheese selection was poor compared to other hotels and the meat dinners literally made us sick. The food was left on hotplates and overheated to the point of overcooked. There were no \"Glatt\" kosher meats available the weekend we went, a great disappointment and disservice.

The synagogue is outside the hotel and not in an Eruv! How dumb can you be??

Partner

10/10

Exceptional

23 May 2021

anton

Great place to relax, food&wine was excellent.
Nice service and good people.
Very recommended

Partner

10/10

Exceptional

18 May 2021

Ben

Great experience

Partner

10/10

Exceptional

10 May 2021

Verified traveler

is was located in a beautiful location, the place was new and clean, great pool, great food, great rooms, and an amazing bar

Leisure Family

10/10

Exceptional

25 Apr 2021

RAM

Excellent Hotel

The hotel and overall experience are great. Starting from check in to Check out. The room was clear and specious (we took the deluxe room), almost all rooms have a small balcony that faces the view of the mountains - very nice view. The amenities are good and sufficient including robes and slip-slopes for each person. The Spa is good with 3 pools, 2 outside and one heated inside plus 2 Jacuzzi's . Breakfast is amazing with so many things to choose from that you need more than one to try it all:-).
We did not eat dinner this time but last time I stayed it was great. We drove to Jerusalem for dinner - 20 min drive and well worth the time as there are very good places in the city.
the only thing to note is that the balcony door did not lock and at our kids room the door did not lock well.
overall great stay and definiutely worth coming again.

Friends_and_family Family

10/10

Exceptional

23 Apr 2021

Verified traveler

Nice and comfortable room, excellent service, gourmet restaurant.

Partner

10/10

Exceptional

18 Apr 2021

Verified traveler

Excellent

Have fun and we will be back

Friends_and_family Family

10/10

Exceptional

15 Apr 2021

Sabena

Amazing get-a-way right near Jerusalem!

Super classy, amazing experience in every area. Food was awesome. Spa services fab!

Partner

10/10

Exceptional

07 Apr 2021

NIR DAVID

Amazing experience

Great hotel.
Delicious food.
Amazing service.

Partner

10/10

Exceptional

10 Sep 2020

Alon

Price high but Excellent hotel.

Amazing hotel very clean and comfort.
The only down side are the price and in my room the WiFi signal was bad.

Partner

8/10

Excellent

07 Sep 2020

Mirit

Great Hotel

we arrived for a 1 night gateway from the city ,
the checkin was fast, we stayed at the pool untill we got the room, the room was very comfortable and clean, however, the bathroom door was not completely closed, and kept on open by itself..
breakfest was very good, with a large selection of food, but dinner was quite pricy , and I would reccomend to skip it. overall it was a good stay

Friends_and_family Friends

8/10

Excellent

30 Aug 2020

רן

עיצוב ייחודי ויפה. מלון נקי. צוות אדיב ומקצועי.
הלאונג' בר מעוצב ויפה אך לוקה בחסר הן מבחינת התפריט והן מבחינת השירות

Leisure Family

10/10

Exceptional

30 Jul 2020

aviva

Great anniversary stay!

Everything, from the pillows to the shower/bath to the pools was 5-star. Also the clientele - all Israelis of course- were unusually quiet and pleasant. So a very relaxing anniversary stay!

Partner

10/10

Exceptional

27 Feb 2020

alan

Almost great stay

Comfortable spa hotel with excellent classes and services. Food is creative and superb.
The vineyard-based ambience is carried through quite nicely. One minor problem is that the shower temperature kept changing radically presumably when water was used elsewhere. Not what I would’ve expected for this Quality Hotel

Business

10/10

Exceptional

24 Feb 2020

Joseph

Very professional and efficient staff
Staff was very friendly. Due to high demand for staying in this property the staff allows use of classes before and after checkin and checkout

Business_and_leisure

10/10

Exceptional

06 Feb 2020

Joseph

Perfect

Perfect ending to a great trip

Partner

10/10

Exceptional

24 Jan 2020

Heather

Anniversary Celebration

Second time at Cramim and looking forward to returning again soon.

Partner

4/10

Poor

29 Dec 2019

Matan

Disappointed its Isrotel

was very disappointed by the service level and approach of the staff

Partner

10/10

Exceptional

23 Dec 2019

Malka26

This is I say one of the best hotels so far I been to. I am a big traveler and this place its just out of this world. The food is just super delicious and way too many varieties stuff extremely friendly and helpful!!! Facilities are just outstanding. I am definitely recommending this place to everyone.

Friends_and_family Family

10/10

Exceptional

30 Nov 2019

Jacob

Food was exceptional. Staff was very accommodating.

Leisure Partner

10/10

Exceptional

28 Nov 2019

Verified traveler

Absolutely paradise

Heaven on earth!!!!!

Partner

8/10

Excellent

25 Oct 2019

Verified traveler

Meals were terrific. Water in Outdoor pool was cold.

Leisure Partner

8/10

Excellent

01 Oct 2019

Verified traveler

Very nice hotel, although very expensive. The crew is service oriented. We didn't expect to see children amongst the visitors. At dinner, we were seatted in the balcony, too close to the smoking area.

Leisure Partner

10/10

Exceptional

21 Sep 2019

Verified traveler

Amazing experience

Friends_and_family Family

10/10

Exceptional

09 Sep 2019

Shraga

Generally, the hotel is great. Just a pity that I did not receive the information that I will have to wait about 3 hours to receive the room at arrival.
No one mentioned it when booking at Hotles.com

Partner

10/10

Exceptional

28 Aug 2019

Naomi

Everything was wonderful. The staff were very helpful. Two things - the screens on the exercise machines didn't work so well, and there weren't as many TV channels as it said. Also, a \"Do not disturb\" sign would have been great - as lovely as it was to have the staff knocking and asking if we needed more towels or soap, they did it twice while I was resting - once someone even unlocked the door from the outside!!
On the plus side - everything else was perfect, and the indoor pool is the best I've ever been to.

Partner

6/10

Pleasant

25 Aug 2019

Verified traveler

It was ok but not always were places in the pool ant towels

Leisure Partner

10/10

Exceptional

16 Aug 2019

Verified traveler

Tu is a very beautiful and quiet place. The View is wonderful

Friends_and_family Family

10/10

Exceptional

07 Aug 2019

livnatguedj

החלק הכי לא נעים בחופשה זה העובדה שסגרתי אותה באמצעותכם.
פשוט חוצפה לציין באופן בהיר שהמחיר כולל מיסים , אך בשורות הקטנות ביותר שאיש לעולם לא קורה לסתור את המידע הזה .
מלבד זאת החווה במלון היתה מושלמת .
החלק הכי לא נעים בחופשה זה העובדה שסגרתי אותה באמצעותכם.
פשוט חוצפה לציין באופן בהיר שהמחיר כולל מיסים , אך בשורות הקטנות ביותר שאיש לעולם לא קורה לסתור את המידע הזה .
מלבד זאת החווה במלון היתה מושלמת .
אני רוצה ללמוד לבטא
The most unpleasant part of the vacation is the fact that I closed it with you.
It is simply insolent to state clearly that the price includes taxes, but in the smallest ranks that no one ever happens to contradict this information.
Besides, the hotel ranch was perfect.

Leisure Family

10/10

Exceptional

07 Aug 2019

Verified traveler

נהניתי מחדר האוכל, מהשירות, מחנות הבגדים והמתנות שאצלכם - המבחר בטוב טעם, ומור, מנהלת החנות, אישה מקצועית ונעימה במיוחד.
יש לי הערה אחת - הפריע לי מאוד שהרחצה לנשים בבריכה מותרת ללא כובע ים. מאוד לא הגייני ולא נעים לעין לראות נשים רוחצות בשיער ארוך פזור כאילו היו בים. לשיקול דעתכם.

Leisure Partner

10/10

Exceptional

07 Aug 2019

Verified traveler

Water in the swimming pool not hot enough. We complained but not realy got an answer

Leisure Partner

6/10

Pleasant

06 Aug 2019

Verified traveler

The hotel was warm the hallways not air-conditioned
Our room was extremely warm
One vent on ceiling blowing air 2/3 of the way towards end of
Room
Very uncomfortable to sleep
Called for maintenance he puts gage up into air flow
Well the people are not up on the ceiling

Leisure Partner

8/10

Excellent

27 Jul 2019

Verified traveler

Very nice place quiet and relaxing, not for children and a bit boring

Leisure Partner

10/10

Exceptional

05 Jul 2019

Geoffrey

Can’t wait to return !

Beautiful hotel with first class leisure facilities.
Had a surprisingly enjoyable Dance Class with Mali who was excellent and a an energetic Water Pilates class.
The food is simply magnificent and is very hard to beat in any resort hotel in Israel.
International dishes all beautifully seasoned.
Although the surrounding area is nothing special in terms of scenery it’s in a very convenient location to either get to Jerusalem or the Airport.

Partner

8/10

Excellent

27 Jun 2019

Verified traveler

It is probably the nicest spa resort in Israel. The rooms are beautiful. The service overall was pretty good. Excellent massage.

Leisure Self

10/10

Exceptional

24 Jun 2019

Verified traveler

The perfect place for relaxation - we had a blast!

Leisure Partner

10/10

Exceptional

09 Jun 2019

Eyal

If you can afford this, don't hesitate

Amazing stay. Great rooms, friendly service, one of the best (if not the best) breakfasts I've ever had.

Partner

10/10

Exceptional

23 May 2019

Kerryn

Lovely hotel

After a busy week in Tel Aviv, we stayed at the Cramim Resort for 2 nights.It's a peaceful location close to Jerusalem. The taxi fare to the city cost between 120 - 170 shekels depending on the traffic (15-30 mins). The hotel was lovely with a great breakfast buffet. We enjoyed a massage and were credited the VAT on check out.

Friends

10/10

Exceptional

18 May 2019

KeithG

Such a peaceful, tranquil place. The pools were perfect, and the breakfast was delicious.

Leisure Partner

10/10

Exceptional

13 Feb 2019

Andrea

Sasha the best Yoga teacher

This is a shout-out for Sasha the most terrific yoga teacher. She was charming relaxing and bilingual to beat. She even did healing on me.
What a treat. One class was just not enough

Partner

10/10

Exceptional

14 Jan 2019

Verified traveler

The service by all staff members is possibly the best I have encountered. Polite, efficient and friendly.

Partner

10/10

Exceptional

05 Jan 2019

beatrice

Great getaway

As many times as I go,it’s always great,the spa is amazing and the food is even better.

Family

8/10

Excellent

24 Dec 2018

Verified traveler

This is an amazing place
Set in the hills and for the money we spent our room should Have a nicer view
Otherwise it was everything we could have hoped for

8/10

Excellent

09 Dec 2018

Verified traveler

Very nice environment and comfortable rooms. Friendly staff and good food.

10/10

Exceptional

04 Dec 2018

Verified traveler

As well described by hotel and by expedia - will certainly revisit

10/10

Exceptional

27 Nov 2018

Verified traveler

Enjoyed

We had a wonderful time. The service was spectacular. Food was delicious and the treatment was amazing

Partner

10/10

Exceptional

27 Oct 2018

suzanne

wonderful two days. Unfortunately did not have time to visit the spa.

8/10

Excellent

01 Sep 2018

ELINOR

quiet and relaxing

relaxing. expected more of the room

Friends

8/10

Excellent

31 Aug 2018

Verified traveler

Great Spa hotel

Beautiful hotel and location. Room was excellent. The stuff was very friendly and helping. However the outdoor pool is very very small and the indoor pool could not be an alternative because the water were very cold. The food was so so . We expected better food for such a premium hotel. Overall we had a great stay. Highly recommended!

Partner

10/10

Exceptional

26 Aug 2018

Aviad

Great place prime location great food great massage 😁

Partner

10/10

Exceptional

24 Aug 2018

Verified traveler

Very peaceful
Could use an alternative to the meat dinner buffet and casual dairy restaurants