BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.2/10Excellent249 Reviews
Cleanliness8.2/10 8.2
Service8.0/10 8.0
Comfort8.4/10 8.4
Condition8.0/10 8.0
Amenities7.8/10 7.8
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- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Jerusalem Gate
This stunning hotel is conveniently located in the holy city, within easy reach of many points of interest.
The old town center is a half-hour walk away, and myriad sightseeing attractions are just steps from the hotel, including the General Allenby Monument, the beautiful Belz Great Synagogue, and Mahane Yehuda Open Air Market.
All comfortable and tastefully appointed guest rooms and suites, including family complexes, are ideally furnished to ensure a memorable stay for even the most discerning guests. Each room has a private bathroom and Wi-Fi.
Guests will appreciate the excellent on-site facilities, including a large lobby, a synagogue, and a cozy bar for a relaxing drink at the end of the day. A mikveh is also available for men.
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When you stay at Jerusalem Gate Hotel in Jerusalem, you'll be connected to a shopping center, a 3-minute drive from Machane Yehuda Market and 9 minutes from Western Wall. This luxury hotel is 0.1 mi (0.1 km) from Mount Herzl and 1 mi (1.6 km) from International Convention Centre.
Stay in one of 298 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately ILS 100 for adults and ILS 100 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
French
Hebrew
Spanish
Nearby attractions
Mount Herzl
0.1 km / 0.1 mi
International Convention Centre
0.6 km / 0.4 mi
Gush Katif Museum
1.1 km / 0.7 mi
Machane Yehuda Market
1.4 km / 0.8 mi
Hebrew University of Jerusalem
1.5 km / 0.9 mi
Belz Great Synagogue
1.7 km / 1 mi
Knesset
1.9 km / 1.2 mi
Ben Yehuda Street
1.9 km / 1.2 mi
National Library of Israel
2 km / 1.2 mi
Jerusalem Botanical Gardens
2.2 km / 1.4 mi
Zion Square
2.2 km / 1.4 mi
Bible Lands Museum
2.3 km / 1.4 mi
Holyland Model of Jerusalem
2.3 km / 1.4 mi
Independence Park
2.3 km / 1.5 mi
Ethiopian Church
2.5 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Number of floors (main building): 10
- Double rooms: 298
- Suites: 4
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
Show 44 more facilities & services
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Medical serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Supermarket
- Shop
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Electric kettle
- Café
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Banquet hall
- Air conditioning in Restaurant
- Conference room: 5
- Meeting room
- Hairdressing salon
- Breakfast buffet
- Breakfast and dinner
- Half Board
- All inclusive without drinks
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE CAPACITY 1SUITE • CAPACITY 1 • 40 m²SUI.C1
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Rollaways on demand
- Room type
- SUITE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Wheelchair-accessible
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Wi-fi
- Centrally regulated air conditioning
Show all 17 amenities
- Individually adjustable air conditioning
- Central heating
- Radio
- Individually adjustable heating
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
SUITE CAPACITY 1
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Rollaways on demand
- Room type
- SUITE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C1
Room amenities
- Bathroom: 1
- Wheelchair-accessible
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Wi-fi
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Radio
- Individually adjustable heating
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 2SUITE • CAPACITY 2 • 40 m²SUI.C2
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, Rollaways on demand
- Room type
- SUITE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room amenities
- Central heating
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
Show all 18 amenities
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
SUITE CAPACITY 2
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, Rollaways on demand
- Room type
- SUITE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C2
Room amenities
- Central heating
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIOR • 20 m²DBT.SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Radio
- TV
- Mini fridge
- Direct dial telephone
Show all 17 amenities
- Hairdryer
- Bathtub: 1
- Shower: 1
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
Double or Twin SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Room amenities
- Bathroom: 1
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Radio
- TV
- Mini fridge
- Direct dial telephone
- Hairdryer
- Bathtub: 1
- Shower: 1
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIOR • 20 m²SGL.SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Radio
Show all 17 amenities
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
SINGLE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Room amenities
- Wi-fi
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJerusalem Gate
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Jerusalem Gate
75
reviews shown
Michael
Room OK- not enough towels -had to ask for extra from cleaning staff. Breakfast very good. Hotel excellent location near public trans and quite at night.
Gail
Hotel is ideally located to get bus or light rail anywhere you need in the city.
Ari
Clean room, and perfect position near all transport and shops, so convenient
melvyn
The room was clean and tidy i did not use dining room
ZOHAR
The room was clean
The way to the hotel was ok not more.
The way to the hotel was ok not more.
Simcha
I stayed at this hotel for 5 days and would not recommend it to anyone.
The biggest issue was the cleanliness. The room was filthy when I arrived. The towels, bed sheets, floor, and other surfaces were covered with hair. The sheets appeared to be unwashed, and the entire bed was in a shocking condition. There were crumbs and debris underneath the mattress protector, and both the mattress protector and bedding were stained with substances I could not identify. The overall level of hygiene was honestly disgusting. I took photos of the towels, sheets, stains, and room conditions because I could hardly believe what I was seeing.
When I asked to have the room cleaned or to be moved to another room, I was told that all the rooms were the same. Despite repeatedly requesting cleaning during my stay, it never happened. I eventually had to obtain clean sheets myself.
The hotel is also extremely noisy. While it is located in the center of Jerusalem, there is constant traffic noise and beeping from the street. The windows provide very poor sound insulation, making it difficult to rest or sleep.
The staff seemed to be doing the bare minimum. Even during the week, when the hotel did not appear particularly busy, basic requests were ignored.
Another concern is safety. The room doors do not have an internal security latch or chain. The door can be opened with a key, but there is no additional lock from the inside that guests can use for their own peace of mind.
Overall, this was a very
The biggest issue was the cleanliness. The room was filthy when I arrived. The towels, bed sheets, floor, and other surfaces were covered with hair. The sheets appeared to be unwashed, and the entire bed was in a shocking condition. There were crumbs and debris underneath the mattress protector, and both the mattress protector and bedding were stained with substances I could not identify. The overall level of hygiene was honestly disgusting. I took photos of the towels, sheets, stains, and room conditions because I could hardly believe what I was seeing.
When I asked to have the room cleaned or to be moved to another room, I was told that all the rooms were the same. Despite repeatedly requesting cleaning during my stay, it never happened. I eventually had to obtain clean sheets myself.
The hotel is also extremely noisy. While it is located in the center of Jerusalem, there is constant traffic noise and beeping from the street. The windows provide very poor sound insulation, making it difficult to rest or sleep.
The staff seemed to be doing the bare minimum. Even during the week, when the hotel did not appear particularly busy, basic requests were ignored.
Another concern is safety. The room doors do not have an internal security latch or chain. The door can be opened with a key, but there is no additional lock from the inside that guests can use for their own peace of mind.
Overall, this was a very
Stephanie
Underground shopping was a pleasant surprise. I didn't have to leave the hotel. A great Shabbat experience in an enormous dining room with a printed schedule of events.
Joseph
My stay at the Jerusalem Gate Hotel was okay overall, but there were a few disappointing parts. Some of the staff made me feel a bit unwelcome at times, and the synagogue was not available when I needed it, which was inconvenient. The room also felt somewhat outdated and gray, and housekeeping could have paid a little more attention to detail when making the bed. With some improvements to service and room upkeep, the experience could be much better.
Benjamin
Good breakfast food
Very well located in the city, however it is located on top of the main junction at the entrance of the city, so there is more or less constant traffic hooting outside your window, with resistant cars and buses rushing past you
Very well located in the city, however it is located on top of the main junction at the entrance of the city, so there is more or less constant traffic hooting outside your window, with resistant cars and buses rushing past you
Zvi
Room and shower were clean
Staff very helpful
very conveinent
Staff very helpful
very conveinent
daiana
Everything was tops.
Esther
Clean room
Gary
Washroom was not clean.
Missing bedsheet between comforter and mattress cover.
Location is ideal. Very central.
Missing bedsheet between comforter and mattress cover.
Location is ideal. Very central.
Adina
Everything was great
Michael
gr8 service
Ronnie
Very happy with the central location and great breakfast options
Nechma
Clean room, friendly staff
Esther Brocho
Clean room. Staff helpful breakfast tasty
David
Great location in Jerusalem next to central bus station. Check-in was efficient. Room nice. Breakfast pretty standard.
kia
It is in central part of Jerusalem. Breakfast is really good. The hotel has lot of stores and restaurants right there. Bit older and needs to be updated, but does the job.
Stephen
Comfortable room, good location in terms of central bus station area.
Miss Sora
Clean and spacious.
Jose
Room was in good condition. Recommend that the no-Jewish guest be informed that there is no service on Shabat. Elevator is too slow.
Stephanie
The room was spotless and newly renovated. The shabbat meal was superb and the dining area was huge. The lighting of the Hanukkah candles was spectacular. The staff was friendly and professional. It seems to be a well run hotel.
Dina
The hotel was extremely noisy - all through the day and night. You could hear through the walls.
Joyce
The room was very small and the breakfast buffet was not worth the money we paid
Barry
Super breakfast. Clean rooms. Helpful staff.
Ian
Everything. Very basic hotel and service
Moshe
clean
Marsha
The room was fine, the staff great and the service excellent.
Philip
Comfortable stay. Clean room, chocs and wine gift. Excellent breakfast
Hannah
Great stay at the hotel
M
good breskfast
Goldie
Clean room, nice view, great area, location is amazing, only complain is breakfast is not included and i paid for it but it wasnt worth it, it did not look appetizing
M
good location
M
good location
M
good location, near shops
Daniel
Nice staff, large room, friendly atmosphere
Aron
Not very updated. Its ok
M
nice breakfast
M
very central, lovely breakfast
M
food good
M
Head food waiter very polite
M
paid for half board, and received bed and breakfast, not half board.
Room was clean. Bedroom manager very polite.
Room was clean. Bedroom manager very polite.
Ilya
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Sholem
it served all my purposes staff at front desk can be better most of them where excellent besides of 2
JOSEPH
Everything
Mosche
amazing
arnold
very good hotel
Shahar
This time was very disapointing
At check-in the reception guy didn't find my booking and refused letting me in even after I showed him the order confirmation that was sent to me from the hotel few days before.
I was forced by him to creat another booking in higher price. That was big mass. The hotel didn't take respinsibility for their mistake, didn't appoligies, and no any comansation for the very bad welcome.
At check-in the reception guy didn't find my booking and refused letting me in even after I showed him the order confirmation that was sent to me from the hotel few days before.
I was forced by him to creat another booking in higher price. That was big mass. The hotel didn't take respinsibility for their mistake, didn't appoligies, and no any comansation for the very bad welcome.
Esther
Nice room, small fridge available, coffee as well; bathroom small, not full shower door so water all over floor....very nice staff, helpful
Yamilet Yadira
In property parking. Breakfast buffet included. Amazing delicious , nutritious breakfast.
Marsha
The cleaning wasn't the best. The coffee cups were not washed.
Shmuel
Nice place in general. I had their breakfast very generous options and more than enough to go around. Not a lot of signage with information. Always had to ask...
Rabbi Alan
A good clean and comfortable hotel. Possibly more 'vegan' breakfast choices.
David
Clean. Friendly. Excellent breakfast. Close to transportation
daiana
Very friendly and helpful.
Gave. Two bottles of water and box chocolates as welcome gift.
Very appreciated
Gave. Two bottles of water and box chocolates as welcome gift.
Very appreciated
Robert
Great value for money. Very decent rooms (though cleaning staff missed large amount of goop on one of the paintings in the room), decent breakfast (but no pancakes or waffles, Carlo instead of Milki brand pudding - הערה למביני טעם, and paper cups for coffee), and great location. Worth emphasizing VFM. Overall, very satisfied and definitely recommend.
Brocha
Happy customer
Friendly staff. Excellent location. Comfy beds. Clean
Aviran
Not clean and noisy very old
Yossi
This hotel is an absolute disgrace. The rooms are filthy to an extreme level, with rust in the shower and broken wall panels. You can hear everything from the neighboring rooms—there’s no peace and quiet whatsoever. The service? Practically nonexistent—it’s clear the hotel has no interest in its guests. The elevators are unbearably slow, and the dining area is pure chaos—overcrowded, messy, and completely unorganized.
Not worth a single penny. We strongly recommend staying far away from this place. A completely negative experience on all fronts!\"
Not worth a single penny. We strongly recommend staying far away from this place. A completely negative experience on all fronts!\"
Ivan
A good place to stay & would stay again. Location, parking included, and view from room all pluses. Clean place. Staff is a bit spotty but as I said I would recommend the place & would stay there again.
Marsha
This mini vacation was wonderful!
Michael
Good location near bus routes and light rail.
Easy food shopping in adjacent mall and Central bus station short walk.
Room was plain and basic: shower/bath, closet, table& chair, outlets near beds. very clean & well maintained.
The buffet breakfast was excellent, many choices hot and cold, served until 10AM.
We would definitely stay again.
Easy food shopping in adjacent mall and Central bus station short walk.
Room was plain and basic: shower/bath, closet, table& chair, outlets near beds. very clean & well maintained.
The buffet breakfast was excellent, many choices hot and cold, served until 10AM.
We would definitely stay again.
DENNIS
Very, very good location. Breakfast buffet is not as good as other hotels in Jerusalem. Noisy at times. The parking is under the building and fills up on the upper floors often. You have to walk up and out of the garbage to get into the hotel after 10:00pm.
Javier
Old moldy place with old TV’s. Bad WiFi reception. Good lobby and good location next to the bus stop. It’s ok for 1 night only. Wouldn’t stay here again though.
josef
very conveinient quiet and basic.
Staff was clear and efficient
Staff was clear and efficient
shimon
the bed were a bit too small and hard
Chaim
The toilet didnt flush. Their was no hot water at night. And staff was very unhelpful.
Marsha
the room and bathroom needed hooks to hang things
Stephen
The property in general is well presented and in good condition. The room I had was excellent, newly renovated, spacious and comfortable; the best room I had on this trip in Israel.
I did find the staff though to be relatively unfriendly, everything requested was an effort and they certainly didn’t go out of their way to assist and show good customer service.
Despite the staff, I would stay here again in the future.
I did find the staff though to be relatively unfriendly, everything requested was an effort and they certainly didn’t go out of their way to assist and show good customer service.
Despite the staff, I would stay here again in the future.
Samuel
.
Hershie
very helpful staff nice room and quiet
Jacob
Not recommended
The service was terrible, starting with the receptionist who placed a different airport entry card in my U.S. passport that was of an Israeli citizen to charge me taxes (tourists are exempt). When I pushed back and proved him wrong he threw the passport back at me and checked me in. The bed was uncomfortable, the noise from other rooms was unbearable and the room lacked basic needs.
Kevin
Slightly tired but close to railway station
The hotel was a short walk from the station. The staff are polite but could be more helpful. The room was ok but tired. The a/c didn’t work whether to heat or cool. The bed was comfy and the cotton sheets were nice and soft. Limited wardrobe space. The bathroom had been recently refurbished with a decent shower and was nice. The double glazed window didn’t prevent street noise coming in so honking horns and sirens could be heard all night. The main lobby area is airy and comfortable. The restaurant provided a good breakfast and better dinner. The shops and cafes underneath the hotel didn’t amount of a great shopping experience. Just handy for conditioner which isn’t supplied in the room. Overall the hotel was a little tired.
Location & surroundings
Jerusalem Gate
Yermiyahu Street, 43, Jerusalem, Israel
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Jerusalem Gate
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