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Prima Park Jerusalem

Jerusalem Region · Israel

Ze Ev Vilnai Street, 2View location

7.4/10Very good433 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.6/107.6
Condition7.2/107.2
Location7.4/107.4
Neighborhood7.6/107.6
Value7.8/107.8
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Prima Park Jerusalem

Rising above the entrance to Jerusalem when driving from Tel Aviv and from Ben Gurion International Airport, this hotel is located at the gateway to the ancient treasures of the world's holiest city.

And at the same time, it stands adjacent to modern Jerusalem's International Convention Centre and is only a short walk from the Israel Museum, Hebrew University's picturesque Givat Ram campus, the Knesset - home of Israel's parliament - and the new central bus station and mall.

The easy access to the new Begin Highway facilitates guests' connection to the high-tech centres of Jerusalem including Har Hotzvim. Ben Gurion International Airport is only 49 km away. This is a modern, 8-storey city hotel which comprises a total of 217 rooms and offers a home-away-from-home atmosphere.

Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility and lift access.

Read more about this hotelShow less

There is a cafe, a bar and a dining room and business travellers will appreciate the WLAN Internet access and conference facilities. Guests can also take advantage of the room and laundry services. All the rooms come with a private bathroom with a shower/bathtub and a hairdryer.

They are equipped with a direct dial telephone, cable TV, WLAN Internet access, a radio and a mini fridge.

Furthermore, tea and coffee making facilities, air conditioning and centrally regulated heating are provided in all accommodation as standard, and non-smoking rooms are available. (When booking more than 5 rooms, different policies and additional supplements may apply)Guests arriving from Ben Gurion Airport should take highway number 1 from the airport in the direction of Jerusalem.

When arriving in Jerusalem, turn right to Herzl Boulevard at the third set of lights immediately after the Calatrava train Bridge, and continue on for 0. 5 km until the hotel comes into view

With a stay at Prima Park Hotel, you'll be centrally located in Jerusalem, a 4-minute drive from Machane Yehuda Market and 8 minutes from Western Wall. This hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.6 mi (1 km) from Hebrew University of Jerusalem.

Make yourself at home in one of the 217 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Jerusalem? This hotel has 2110 square feet (196 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

    We have included all charges provided to us by the property.

  • You need to know
    • A car is not required for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-in may not be available until after 9 PM on Saturdays and on Jewish holidays.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children
    • Crib (infant bed) fee: ILS 35.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Russian

    English

    French

    Hebrew

    Spanish

Nearby attractions

Mount Herzl 0.1 km / 0.1 mi
Wohl Rose Park 0.7 km / 0.4 mi
International Convention Centre 0.8 km / 0.5 mi
Hebrew University of Jerusalem 0.8 km / 0.5 mi
National Library of Israel 1.3 km / 0.8 mi
Knesset 1.4 km / 0.9 mi
Gush Katif Museum 1.4 km / 0.9 mi
Jerusalem Botanical Gardens 1.5 km / 0.9 mi
Bible Lands Museum 1.6 km / 1 mi
Holyland Model of Jerusalem 1.7 km / 1 mi
Machane Yehuda Market 1.8 km / 1.1 mi
Ben Yehuda Street 1.8 km / 1.1 mi
Israel Museum 1.9 km / 1.2 mi
Independence Park 2.2 km / 1.4 mi
Belz Great Synagogue 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2013
  • Total number of rooms: 217
  • Number of floors (main building): 8
  • Double rooms: 217
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 25 more facilities & services
  • Wi-fiExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector: 10
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Luggage room
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room: 3
  • Meeting room
  • Photocopier
  • Breakfast buffet
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Prima Park Jerusalem

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 23 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable7 photos

    Prima Park Jerusalem

    SINGLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Desk
    • Cable TV
    • Smoke detector
    • Alarm clock
    • Wi-fi
    • Toiletries
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Prima Park Jerusalem

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 37 m²DBT.ST-1
    Double or Twin STANDARDPhoto unavailable3 photos

    Prima Park Jerusalem

    Double or Twin STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Sofa bed, Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Room amenities

    • Bathroom: 1
    • Smoke detector
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-2

    Photos are not available for this room type.

    Prima Park Jerusalem

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Prima Park Jerusalem

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Prima Park Jerusalem

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 23 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable7 photos

    Prima Park Jerusalem

    Double or Twin SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Toiletries
    • Desk
    • TV
    • Cable TV
    • Smoke detector
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Bathroom: 1
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Alarm clock
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 20 m²DBT.SU-1
    Double or Twin SUPERIORPhoto unavailable1 photo

    Prima Park Jerusalem

    Double or Twin SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Room amenities

    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Prima Park Jerusalem

7.4
Very good
433 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.6 /10
Condition
7.2 /10
Location
7.4 /10
Neighborhood
7.6 /10
Value
7.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
24 May 2026
Lester
Staff was very friendly and helpful. breakfast was top notch!
Family
8/10
Excellent
11 Feb 2026
Jayne
Whole hotel felt clean, bright,
10/10
Exceptional
10 Feb 2026
Lois
Room was clean, close to transportation in and outside city. Room was made up each day. Staff was very helpful
Business_and_leisure
10/10
Exceptional
07 Feb 2026
David
We had a lovely stay. Nice room, clean, great views. Great breakfast. Very friendly and helpful staff.
Friends_and_family Family
10/10
Exceptional
21 Oct 2025
Mo
Staff were very helpful, room was of a very good standard and clean, well located for transport and walking. Breakfast was of an excellent standard and variety. The Prima Park is a fine hotel and great value.
Leisure Family
6/10
Pleasant
12 Oct 2025
Esther
It was clean. Staff helpful.
2/10
Poor
18 Jul 2025
wiam
First of all, I booked a double bed and arrived to find two separate beds.
They didn’t even bother to place a double mattress or double sheet.
When we asked for it, they said it would take time for the staff to come and set it up, but we had a tight schedule and had to leave. We returned late, and by then, there was no service available to make the changes.

Additionally, the website stated that the price was final, but when we arrived, we were required to pay additional taxes.
10/10
Exceptional
10 Apr 2025
Eliezer
The staff went out of their way to accommodate our crazy arrival time Arrival at 4am and staff had prepared everything. Check in took less than 5 minutes. It really transmitted the feeling that they cared about us
Leisure Family
8/10
Excellent
07 Mar 2025
Benjamjn

Israel 2025

Everything was LOVELY!! TRULY Enjoyable
Friends_and_family Family
8/10
Excellent
01 Jan 2025
Verified traveler
There isn't enouph parking place.
Business_and_leisure Family
8/10
Excellent
25 Sep 2024
Edith
The room was very good- clean and big. The dining room was a bit dirty. The food at the breakfast was good!
Business
10/10
Exceptional
23 Sep 2024
Shahar

Great stay

Great stay, nice stuf, all requests and more supplied, any time I'm arriving to Jerusalem I'm staying at Prima Park hotel
Business
10/10
Exceptional
15 Feb 2024
Abraham

Very pleasant stay

Surprisingly pleasant stay at this lovely hotel. I was most impressed with the responsiveness and friendliness of the staff wherever we were, helping us with our luggage, making sure we have a place to park our car, accomodating us wherever we needed help. The room was clean and pleasantly appointed, breakfast was plentiful, and in an attractive setting. This will be our go to hotel from now on.
Partner
10/10
Exceptional
21 Dec 2023
Terry

Great place to stay

Clean & very convenient
Friends_and_family Family
8/10
Excellent
21 Aug 2023
Verified traveler

Enjoyable stay

The room was pleasant. The bathroom was clean. The staff was responsive to any needs. I would stay there again.
Friends_and_family Friends
10/10
Exceptional
20 Aug 2023
Ernesto Alberto
Nice hotel near the tram, easy parking, very convenient.
Complete breakfast.
Leisure Partner
8/10
Excellent
18 Jul 2023
Oriana
Great service!
10/10
Exceptional
19 Jun 2023
Bill
The hotel is easy to find and located within walking distance of the tram station and Central Train Ststion. The dining area is large. The food is good with a wide variety of selections. The room on the 7th floor in which we stayed was clean and comfortable. However, the twin beds pushed together to make a queen bed were not long enough for me, who is 6’ plus.
Leisure Friends
8/10
Excellent
28 Apr 2023
Deborah
Very friendly staff.
Leisure Partner
10/10
Exceptional
12 Apr 2023
Nontobeko
One of the best hotels around Jerusalem. A Kosher . Not very far from Harp of David Bridge, few walks to the station and Mamilla Mall..All was Ok but is in the dense area, other hotels very near it Slept 3 night.during Pasach/ Passover holidays 2023.
Friends_and_family Friends
10/10
Exceptional
29 Mar 2023
Gayle
The staff were very nice and very helpful. Since we were in a rental car, it was easy enough to get to. The hotel is very nicely decorated and very accommodating. Can't say enough good about all the staff!!!!!
Leisure Family
10/10
Exceptional
04 Feb 2023
Jeffrey L
Stayed one night visiting nearby relatives. Very nice 4 star hotel. Easy 11 min walk from Yitzak Nevon train station. But is in the middle of nowhere and far from restaurants, shops or main Jerusalem sites. Served its purpose well. Only stay if you have business in Kiryat Moshe ( is close to Kinesset and Supreme Court. Otherwise stay in better situated hotel.
Leisure Self
10/10
Exceptional
29 Dec 2022
Asad
Nice
Leisure
10/10
Exceptional
21 Dec 2022
Jenny

Fantastic Hotel in Jerusalem (staff, food, tours)

I can highly recommend this hotel for 4 solid things I loved:
1. Wonderful staffs (reception: #1 is Michael Feigne, then Shereen, Muhammad, Kamar / restaurant: Khalid, Taseer, Omar, Khalil / Housekeeping is fast and courteous/the filipino ladies housekeepers also kind)
2. Delicious food both breakfast & dinner especially on Friday & Saturday (not to miss). Tasty and several options. The restaurant has very appetizing atmosphere too. Good decor.
3. Strategic location. It is walking distance to the Light Train (Kiryat Moshe station). This is not close to the old city but good enough because of the train.
And most of all….
4. Rent-a-Guide tour company picks up and drops off in this hotel. This is very convenient and this tour company is amazingly excellent.
Friends_and_family Family
10/10
Exceptional
29 Nov 2022
Michael
The staff were very friendly and helpful.The only downside was that the room was cold as there was no heating.
Partner
8/10
Excellent
27 Nov 2022
Max
Pleasant staff. Basic accommodations
Leisure Partner
10/10
Exceptional
26 Nov 2022
Esther
Great service and experience. Very helpful and friendly staff
Leisure Self
10/10
Exceptional
22 Nov 2022
Isaac
Very friendly staff and helpful
Business_and_leisure Partner
10/10
Exceptional
06 Nov 2022
Julee
Clean, quiet, safe
Leisure Family
10/10
Exceptional
20 Oct 2022
raymond
Staff are amazing
Leisure Partner
10/10
Exceptional
04 Aug 2022
Timothy
Staff very helpful & friendly
Leisure Self
10/10
Exceptional
04 Jul 2022
Ariel
Excellent
Thanks for everything
Leisure Family
8/10
Excellent
19 May 2022
Renai

Nice Hotel!!

I stayed at Prima Park 5/12/22-5/18/22 and the staff made it feel like home. This was my first time in Israel and I'm glad I picked such a great place to stay. I have asthma and when I advised the front desk I smelled smoke in my room Naveen quickly moved me to another room and apologized (although it's definitely not her fault that guests break rules). I really appreciated her quick response and friendly demeanor during every interaction. All the staff I encountered were courteous and helpful. I would definitely recommend this hotel!!
Friends_and_family Family
8/10
Excellent
28 Mar 2022
mark
The staff was very helpful and knowledgable. Helped us find dinner options when the city was closed for Shabbath. The dining room was large with a great buffet for both breakfast and lunch.

The halls and main areas could use a fresh coat of paint but the rooms were clean.
Business_and_leisure Partner
2/10
Poor
08 Mar 2022
Verified traveler

Wish it could have been a better stay

When I was at check in and I gave the recipients my passport she told me it was not real and it was very disrespectful because I said please try it again and it worked. Plus I Was not so happy with the room at all, I was looking for a hotel that has a bathtub and when I got to my room there was no even though it says on the Hotels.com page that it does have one
There was no welcoming drink or anything in the room when we arrived
The carpets were stained and so was part of the bedding which made us very uncomfortable.
Partner
10/10
Exceptional
05 Dec 2021
Terry

Prima Park in Jerusalem

Clean, quiet room. Helpful staff. Great location.
Friends_and_family Family
10/10
Exceptional
05 Dec 2021
Terry

Stay at the Prima Park

Clean, quiet room. Very accommodating staff. Israeli breakfast with many delicious choices. Location very convenient.
Friends_and_family Family
10/10
Exceptional
16 Nov 2021
Ariel
I love this hotel.
I came with a friend, the hotel is great!
Location, staff, clean and great room
Will be back every time I’ll stay in Jerusalem
Business Friends
8/10
Excellent
02 Oct 2021
German

Overall decent. Bad noise isolation

Breakfast was as expected.
Front office lady was very nice and helpful.
When calling them the day prior to arrival, I had to call 5 times to get an answer (at 11pm), and then the lady who answered was unpleasant and not helpful at all.
The rooms were nice but the bed was just ok.

The mainly bad part was that the windows facing the main road were poorly isolated and those who slept in them had problems sleeping.
Business
8/10
Excellent
15 Feb 2020
Rhonda
Arrived. Day after Valentine’s Day and received a heart shaped cake and a bottle of wine unexpectedly in the day. It was a nice touch
Leisure Self
10/10
Exceptional
14 Dec 2019
ADIR

Mazing service

The hotel has great staff and amazing service. They spoiled us with a cake in the room, 2 glasses of wine and great helpfull service, and even made a room with free drinks and snacks for a big group of guests which came to take exam near by.
The room was big enough with comfortable bed in a renovated decoration and diverse breakfast and good fiwi. The only cons was the noise from outside (the main road) which some people might find interrupting. Also, The room can be a bit more cleaner.
Business Friends
2/10
Poor
25 Oct 2019
Verified traveler
they gave me a handicap room!! so what you think me to say??
Business Self
6/10
Pleasant
09 Oct 2019
Verified traveler
The room description says the room accommodates 2 adults, but the hotel charges a $35 surcharge per night when 2 adults share the room with 2 twin beds.

The room is clean with a mini fridge. The air conditioning works great while in the room but shuts off after 3 hours with no movement. This means it will shut off while you are sleeping and wake up to a hot room. It also shuts off if you leave the room during the day. It takes over one hour to cool off. The light rail Tram station is directly behind the hotel and convenient. The free breakfast is also very good with only Kosher options ( no meat of any kind) but plenty of cheeses and eggs.
Leisure Family
8/10
Excellent
11 Sep 2019
Christina
For me the first hotel in Jerusalem I felt really welcomed
10/10
Exceptional
08 Jul 2019
Verified traveler
Good cappuccino. Next to light rail (4 min walk).
Leisure Partner
4/10
Poor
07 Jul 2019
Verified traveler
It was clean and close to the central bus station, but far from everything else. The electricity went - and we had a room in total darkness - not to much use. It said there was a gym, but it turned out to be 15 minutes walk about and not easy to find.

2/10
Poor
23 Jun 2019
Verified traveler
Service was poor, the condition of the room was horrible- door didn’t shut properly and the bathroom was broke in the shower
Leisure Partner
10/10
Exceptional
29 Apr 2019
Verified traveler
Staff at front desk help. Breakfast staff did not bring the coke i asked for many tomes and there was no shampoo in the room or soap and the phone did not work
10/10
Exceptional
09 Apr 2019
Medardo

Primawesomeness

It was a wonderfully blessed trip one of the safest places that I have been ...
10/10
Exceptional
02 Apr 2019
Verified traveler
I liked everything about the hotel and staff. I would stay there again and certainly recommend it .
Friends_and_family Family
10/10
Exceptional
30 Mar 2019
Nadav

Great hotel

Wonderful stay! Great hotel!
Family
8/10
Excellent
19 Mar 2019
Elia
Clean and pretty spacious.Location is good. Very close to train station
Leisure Family_with_children
8/10
Excellent
15 Mar 2019
Noel
Amazing
Friends
10/10
Exceptional
05 Mar 2019
Verified traveler
Clean, polite staff and good location, complimentary water bottles, sweet cake and chocolate box.
Business_and_leisure Partner
8/10
Excellent
04 Mar 2019
Francisco Javier
Hotel location
6/10
Pleasant
17 Feb 2019
Verified traveler

It was ok

The bathroom sink leaked and the shower water didnt stay in the shower area. Breakfast food was stale/hard from the warming lights when I came down for breakfast which was at 8 - 2 hours before breakfast should have ended.
8/10
Excellent
04 Nov 2018
Verified traveler
The rooms and especially the bathrooms need to be remodeled. The door is crumbling with moisture. Rust at the bottom of the bath. The handle of the shower leaks and splashes in all directions.
4/10
Poor
29 Oct 2018
german

Not a good option in Jerusalem!!!

We start booking a hotel in Jerusalem two weeks before arrival. By the time most of the good hotels were gone. We have to settle for this hotel. The hotel is poorly maintained and is beds, beds linens and towels were old. The breakfast place is filthy. By 9:00 am tables, tablecloths, the coffee and juices machines and milk place were a mess. The appearance and attitude of the hotel attendants is very bad. They just don,t care.

Partner
4/10
Poor
28 Oct 2018
David

Disappointing

Unfortunately, the tone was set at check-in: (1) they insisted on adding 17% VAT although the booking confirmation we got from Hotels.com said clearly “Total to be charged by the Hotel” …. (2) We asked for an extra bed for our son who was supposed to arrive for the 2nd night, but they said the room was too small for that (although the picture shown on the Hotels.com website shower 2 two beds and plenty of space, actually there were 2 single beds.) (3) When we asked to book Sabbath dinner for the family plus 2 guests they said there was no place for guests. (4) Normally one expects the reception staff to try to be constructive when guests are actually wanting more paid services, but there guys were not interested in our “problems” and in fact dismissive of our apprehensions (ie, where our son would sleep and where our guests would eat!).

The Hotel was really full for those 2 days – the breakfast room did not cope very well, and we had to wait a while for a table to become available. Also, Hotels of this caliber usually have an urn with hot water available for guests over the Jewish Sabbath. When I asked one of the workers I was told quite rudely that I could buy coffee at the coffee shop! Finally, really annoying that a worker banged on our room door at noon on Sabbath asking when we were vacating the room – later he apologized for the error….
Family
8/10
Excellent
26 Sep 2018
Guy

Good location for central Jerusalem

Hotel looking a little tired and in need of a facelift, staff lovely
2/10
Poor
26 Aug 2018
Verified traveler

shocking service

we checked into the hotel on saturday night - the service of the night staff was not satisfactory at all the attitude of the staff was shocking !!! this hotel staff and management needs a serious shake up!
8/10
Excellent
24 Aug 2018
Coleman
Surprised that room rate did not include breakfast. Breakfast additional charge of 75 Shekels. Your web site should have made it clear that breakfast NOT included.
10/10
Exceptional
22 Aug 2018
Joey

You are getting more than what you are paying for!

Based on the price category of this hotel, I would class this hotel as a 4 STAR. The staff were very helpful, clean room, quiet location and breakfast was a real treat too.
8/10
Excellent
21 Jun 2018
Verified traveler
Pleasantly surprised. Great breakfast, great check-in experience
Partner
4/10
Poor
21 Jun 2018
aviva

no

i wouldnt reccomend this hotel, they didnt tell us that the bottom floors were old and not renovated. they were musty and not very nice
8/10
Excellent
03 Mar 2018
Cindy

Transport to hotel😔

Driver of the airport shuttle, very rushed and speeding through traffic. Almost got into a car accident, understandably not his fault because of other erratic drivers. He could've taken his time in order to keep passengers safe.
Family
8/10
Excellent
18 Jan 2018
Verified traveler

It could be better

Nice hotel. The front desk employees are not so nice, but there was a guy that was Aladino, he was the best guy. Near the train station. The breakfast is expensive but you have a lot of food. The lunch was better.
Partner
10/10
Exceptional
10 Sep 2017
Noam

Despite initial difficulty, very successful stay

Despite problems about prepayment and smoke in room (after we complained the hotel refunded the extra payment we had to pay and changed our room as soon as we asked), the service excellent and the breakfast amazing. When my wife needed something to eat at night when the kitchen was closed the people in charge found a few containers of yoghurt. As for Jerusalem, awesome once signified something spiritually intense, perhaps even overwhelming. Something else!
Family
8/10
Excellent
16 Aug 2017
Naomi E

Nice location, clean and comfortable, surly staff

Prima Park is a clean, comfortable hotel in a central location. The staff is not very professional and did not treat the guests in a friendly, helpful manner. No one there has ever heard of \"service with a smaile.\" The facility itself is pretty good, though. Has basic amenities such as coffee and tea in the rooms, but nothing special.
6/10
Pleasant
05 Jul 2017
Ben

over priced for simple room

Next time in jersey will choose different hotel
4/10
Poor
14 Apr 2017
Verified traveler
bad. bad service, dirty room, expensive.
no activities, pool and fitness center 15 min walking to the university.
4/10
Poor
10 Apr 2017
Mich

bad hotel, not 4 stars

Dirty room, bad service (if u needed something like bottle opener, it cost 15 NIS to bring it to your room because its called room service) no pool, no fitness center, no activities at all, started passover so there was no good food....simply bad, not recomended
6/10
Pleasant
04 Mar 2017
Elliot
It was standard and the food could be better for dinner breakfast was very good presentation was nice
Family
6/10
Pleasant
01 Jan 2017
Verified traveler
the breakefest wasn't so goof
Partner
4/10
Poor
29 Oct 2016
Ron

Good location, poor service

Unpleasant smell in room. Staff shrugged off this complaint. We managed with the smell by keeping window wide open for duration of our 3 day stay. Staff not trained to smile. Very poor wine selection in the bar. Unfriendly bar service. Doorman unhelpful with parking.

Two good things about this hotel: low price, 1 block from tram line station. Those factors compensate for bad smell, poor service.
Family
6/10
Pleasant
26 Oct 2016
David

good location

Overall the stay was good, but it could have been better. The first breakfast revealed dirty plates and glasses. Most of the front-line staff are very friendly people. Parking spots were scarce. Room was small.
2/10
Poor
14 Aug 2016
Verified traveler
Please at least change sheets. It is a hotel. I'm not sure what the min requirements are for writing the review
6/10
Pleasant
09 Jul 2016
Verified traveler
Something like a 2-3 star hotel equivalent. Dining looks a bit old. The room was pretty ok with all facilities. The staff were very helpful and good
10/10
Exceptional
24 Jun 2016
EZ

Nice hotel

This hotel is in walking distance from the Central bus station, so we had a very easy nice walk there. The staff was very friendly and let us drop off our luggage before check-in time, which let us use the day to explore the city. The room is good enough to our taste, clean, all we need were there. Would stay there again
8/10
Excellent
01 Jun 2016
Verified traveler

A comfortable stay with good food and free parking

Would reserve this hotel again.
Family
8/10
Excellent
02 May 2016
Verified traveler

close to many sites but need car

pleasant experience, TV and good WiFi
food was only fair
8/10
Excellent
07 Apr 2016
Verified traveler

Good location. Clean hotel, good service

Second time staying there.
Clean and modern hotel.

Central location, located near the tram.
6/10
Pleasant
24 Feb 2016
chaya

ok hotel

hotel was clean but there was along wait for the bellman and the breakfast was disappointing
2/10
Poor
18 Dec 2015
eric

Customer service is at its worst

I was late to check in on one day because my flight had a delay. Airline supplied me a letter to confirm that. The hotel wanted to charge me for that first night even though I explained to them that it was beyond my control. The hotel had 70% vacancy anyway and they didn't want to hear or even try to do anything. I told him to give me the room for rest of reservation period until I'll talk to Expedia and explain the situation. check in Clark was extremely rude and told me that he doesn't want to check me in at all. Asked to speak with a supervisor but there was none available.
Basically, He told me to take a hike.
I travel a lot and I don't like to give bad reviews! Even if it was not good I rather keep it neutral. But this one was beyond horrible experience. I had to look for another hotel at night with a child and after a long flight dead tired jet logged.
This was the worst experience I ever in my life with an hotel!
6/10
Pleasant
18 Dec 2015
Lauren M.

Decent place.

Service so so. Refrigerator noisy but the never fixed it. Basic clean housing but not a friendly place.
Partner
8/10
Excellent
20 Oct 2015
Verified traveler

Mixed

Room was OK - but not enough light. Shower was great. The \"free\" WiFi was random - sometimes it worked, but sometimes I had to pay for skype WiFi. The bed was comfortable, but I was there for 11 days and the sheets on my bed were never changed.The air conditioning was too cold, and I was told it could not be changed, so I had to turn the fan off/on/off/on all the time.
6/10
Pleasant
06 Oct 2015
Amelia

Average to Bad. Not a 4* hotel more 2 - 3* hotel.

The staff were not prepared for our group of 15 people. Our tables for Dinner hall were not laid. The rooms were clean and comfortable, accept for one couple with electricity problems. The food were the same for the 4 nights that we've stayed there. There's not a variety of food. Definitely not a 4* Hotel.
6/10
Pleasant
30 Jul 2015
MARK

1st Stay at Prima Park

A youth group staying at the hotel was very noisy during late evening, which made it difficult to rest or sleep.
8/10
Excellent
30 Jul 2015
Cathy

Good hotel not to far from Jerusalem

Not to far from Jerusalem, easy to take taxi (check prices before you get in !) Staff is very nice, reception not all are fluent in English but they managed. Good service at restaurant; good food - local and Kosher. close to busy streets, so if you don't like city noises... very safe, we walk in the evenings around hotel and walked to the Bible museum and Dead sea scroll museum.
10/10
Exceptional
04 Jul 2015
Dale

Comfort with easy access

I have stayed at the Park a number of times and found all the visits positive. They have spruced up the lobby and the rooms which is appreciated. The breakfasts are great.
10/10
Exceptional
29 Jun 2015
anon

Good hotel

Great location near bus station, clean and modern room, staff helpful and friendly
8/10
Excellent
10 Jun 2015
Elyse

Nice hotel, good accomodations

Nice.
Family
8/10
Excellent
09 Jun 2015
Verified traveler

Tour-class hotel

Good location, close to light train station; nice breakfast, good view.
8/10
Excellent
04 Jun 2015
Verified traveler

vication

happy time stay with my wife
Partner
2/10
Poor
16 May 2015
Aaron

miserable staff

miserable staff
6/10
Pleasant
10 May 2015
Rikki Shaff

Good location and price

we only had access to a pool that was not on the hotel grounds. the place is decent but certainly not too many stars. location was right near the light-rail stop and bus station -great.
Partner
6/10
Pleasant
08 May 2015
Eduardo

OVerpriced. Definitely not 4 stars service.

bathroom small. No shops within less than 20 min. walk to Jerusalem CBS. bathtub clogged. Internet didnt work in my phone (I had no laptop)in room or lobby. Hotel guests mostly groups. Definitely no 4 stars. Overpriced. Beware that if you must pay VAT 18%, if you dont bring your actual American passport (instead of photocopy) as they will charge you as Israeli. Overpriced.
8/10
Excellent
05 May 2015
orit

nice hotel

Nice hotel.the loacation in not in the center
Partner
6/10
Pleasant
27 Apr 2015
jane

Nice hotel centrally located

Helpful staff, extremely clean and beautiful rooms. The concierge is unfortunany not 24 hours as should be.
2/10
Poor
21 Apr 2015
Udi

Smelly rooms

Smelly rooms horrible service
Partner

Location & surroundings

Prima Park Jerusalem
Ze Ev Vilnai Street, 2, Jerusalem, Israel

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Prima Park Jerusalem

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