Name: Comfort Inn Dunmore - Scranton East
Address: 1226 O'Neill Highway, Dunmore, 18512, US

10/10

Exceptional

04 Aug 2026

Thomas

Clean room friendly staff

10/10

Exceptional

03 Aug 2026

linda

This is a very nice hotel. We will stay here again. I recommended it wholeheartedly.

10/10

Exceptional

29 Jul 2026

Eric

Facilité d’accès et arrivée facile et personnel très courtois. C’était notre quatrième fois à cet établissement et nous y retournerons sans hésiter

6/10

Pleasant

28 Jul 2026

Jonathan

The hotel appeared reasonably clean but smelled of smoke. Rooms and bathrooms looked dated, air coming out of AC unit was musty smelling. Stood around waiting for someone to check me in upon arrival.

10/10

Exceptional

26 Jul 2026

Keverne

Location. Staff friendly and engaging.
Bed very comfortable. Room clean.

2/10

Poor

17 Jul 2026

Nate

As soon as I was checked in. I turned and went to the store. I came back entered the room and the bed was used and there were wash rags all over the place. When I went to inform the staff that the room was in shambles. She refused to acknowledge my issue. They had to review cameras to see if I went to the room as if I were lying. I’ll never go back.

Self

6/10

Pleasant

13 Jul 2026

gloria

Toilet was not screwed down properly. TV didnt work. Shower was hot. Room was so humid that there was condensation on the inside of the windows at night even with the air on. Wouldn't recommend staying here unless its an emergency situation

Partner

10/10

Exceptional

08 Jul 2026

FRANCIS

This was a stopover on a long trip. The room was clean, bed was comfortable and the staff was helpful. Excellent breakfast

Partner

6/10

Pleasant

29 Jun 2026

Cathy

Hotel was just OK. Room was clean, but several things were broken (comfy chair, microwave, decorative handles on things). At 4:00 AM, they were vacuuming the hallway carpet right outside our room. Bed was GREAT! Soft and comfy. Breakfast bar was nice. Staff was friendly. Seems like it was a place where a lot of semi truckers stay as there were lots of trucks in the parking lot and lots of men milling about in the parking lot on their phones. Good things: it was clean and staff was friendly.

Partner

6/10

Pleasant

28 Jun 2026

Carol

The first room we were given had a dirty towel hanging in the bathroom and the air conditioning unit did not work. We were given another room, but not before being told I had to make an extra trip up to the room to show the desk clerk how the fan unit was not turning on. The second room had clear liquid spilled in the bathroom(Appeared to be soda because it ended up being very sticky.) Since it was dinner time and others were waiting on us, I cleaned it with Chlorox wipes the best I could and dealt with a sticky floor. The bathroom had a tub and toilet squeezed in there with a curved shower curtain track. It was just too tight in there; nowhere to put your fresh clothes. The elevators and common areas were uncomfortably warm. The breakfast area had only 1 or 2 left of most items when I went through the line just before 8am and breakfast went until 9. Also there could be a little more variety. I don't like hotel \"fake eggs\", so peanut butter is a nice alternative that wasn't available, neither were boiled eggs. Neither was a non-dairy milk nor any bread product that wasn't just white. The hotel is a nice facility and the staff I encountered was friendly enough, it feels like they just didn't care enough to make the stay as good as it could have been.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Thomas

Had trouble at check in due to Expedia. Lady at the desk was patient and helpful. Had a nice king bed and clean room. Breakfast was good

Partner

4/10

Poor

27 Jun 2026

Benjamin

Extremely strong chemical/burning smell in the room made it quite difficult to sleep. A/C didn’t work and the room was quite hot. Room was otherwise clean, though bedding and fixtures could use updating.

Partner

10/10

Exceptional

26 Jun 2026

Travis

The wonderful women who work here are absolutely awesome they deserve a top tier pay if you ask me. Also close to a grocery store and fast food places.

Self

10/10

Exceptional

22 Jun 2026

Matthew

Great location right off the highway grocery store right outside the front door

Air conditioner worked but kept shutting off on its own would have to shut it off and turn it back on.

Parking was good room was clean bed was soft and comfortable the shower was AMAZING and staff was good

Wish they had a pool and bigger breakfast area not enough seating

Partner

10/10

Exceptional

19 Jun 2026

Leah

everything was tip top shape !

Family

2/10

Poor

17 Jun 2026

Nicole

The room was not cleaned properly. Dirty floors, sheets, and bathroom. Coffee was terrible. Lobby water did not get changed.

Family_with_children

10/10

Exceptional

15 Jun 2026

Holly

Lovely room. Breakfast good
Parking excellent.

Partner

8/10

Excellent

11 Jun 2026

Joseph

Walk to supermarket and restaurants

Self

10/10

Exceptional

09 Jun 2026

Thomas

The room was very clean, but had a musty smell. Maybe the AC unit?? I’ve stayed here before and never had a bad smell in other rooms. The staff was very friendly and the location was great.

Self

4/10

Poor

03 Jun 2026

Ashley S

The room was very clean and comfortable but there were some things that did not sit right with me during my stay. When checking in I was standing outside for a good 30 mins and had to call the front desk so the person in the back room ran out to their table to check me in. During my stay, when I had my room cleaned, the cleaning people threw out some of my shoe boxes that weren't even in the trash, just sitting in the closet with my other shoes, when I came to the front desk to ask about it all they said was that they weren't going to do anything about it, what's gone its gone and there is no point of telling the cleaning crew since they won't do anything about it. In my opinion that was just a rude way to go about it since it was a mess up on their end... I wouldn't go back honestly the only good thing was that the room seemed clean.

Self

10/10

Exceptional

31 May 2026

Dexter

Right off the highway made it easier to travel the next day

Friends_and_family Family

6/10

Pleasant

25 May 2026

Richard

The hotel's facilities are basic, offering only the most essential amenities, which doesn't justify its price. The breakfast area is cramped and the food is simple. The four-story hotel only has one small elevator. I stayed two nights, but the hotel didn't automatically provide room cleaning or clean towels unless I requested them.
However, its advantage is its convenient location with restaurants and supermarkets nearby.

Family

8/10

Excellent

19 May 2026

Michael

Plenty of parking. Seems as though they are updating the rooms. The staff is professional, though not outgoing and friendly. Most frustrating is the fact that there are no towel hangers or plugs in the bathroom area. Also, the HVAC is either \"Cool\" or \"Heat\". Due to the dated HVAC, you are unable to set a temperature for the room.

Partner

8/10

Excellent

17 May 2026

Carmelle

The location was very convenient, close to supermarkets, fast-food restaurants, and a Big Lots right next door within walking distance. Breakfast was excellent. I would say the room could have been a little bigger, and the bathroom could have used a bit more attention and cleaning as well.

10/10

Exceptional

10 May 2026

Joseph

Everything was clean, welcoming, and comfortable. The only thing that was wrong was the lock on the bathroom was broken.

Partner

10/10

Exceptional

03 May 2026

Joseph

Pleased with all.

Partner

10/10

Exceptional

03 May 2026

Matt

Would stay again

Friends

8/10

Excellent

27 Apr 2026

stephen

Only used it for a quick one night’s sleep and it fit the bill. Very friendly staff and large room. Convenient location, so you can walk to a couple of restaurants and fast food joints, as well as a large grocery store. Their basic+ breakfast (waffles, powdered scrambled eggs, sausage paddies) was a free bonus.

Business

10/10

Exceptional

27 Apr 2026

Mary

Parking was easy. Online reservations was convenient. Room was clean and well organized. Staff was very nice and helpful. Laundry facilities were convenient and not over-priced. Overall, a good place to stay in PA.

Partner

8/10

Excellent

23 Apr 2026

George

Plenty of parking for truck and trailer, comfortable clean room and nice staff plus a good breakfast.

10/10

Exceptional

21 Apr 2026

Reggie

It was as expected. Breakfast was good.

Self

8/10

Excellent

12 Apr 2026

Dennis

Great parking lot.
Small room — couldn’t really sit in the chair.
Bring shampoo the dispenser in the shower was empty.
The bed was very comfortable as were the pillows.
The public hallways smelled ‘uninviting’.

Self

10/10

Exceptional

12 Apr 2026

Thomas

Clean updated property. Reasonable rate.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Sharon Moore

This was the perfect location for a quick stay overnight. It's clean, quiet & the staff was courteous.

Family

10/10

Exceptional

21 Mar 2026

Dustin

Love it!!

10/10

Exceptional

02 Mar 2026

Patricia

Difficult to find but once we got there everything was A+!
They’re renovating and it looks great! You can smell the new carpets in the hallway and the rooms are beautiful!
The staff needs to brush up their knowledge of restaurants in the area, but overall a good stay!

10/10

Exceptional

01 Mar 2026

Kimrah

Great trip easy check in responsive staff great location comfy beds.

Self

6/10

Pleasant

20 Feb 2026

Brian

Room was good. Very noisy at night while trying to sleep

10/10

Exceptional

15 Feb 2026

matthew

Great service. Clean.

10/10

Exceptional

15 Feb 2026

Jennifer

Everything was great!

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

John

Everything was very nice including the breakfast except for the fact that they do not replenish items as they become unavailable. Breakfast goes from 6:00 to 9:00. I arrived at 7:45. Most of the bread items. I'm not sure what they were because I never saw them but the trays were completely empty. The eggs were completely gone. The sausage had one. Patty in it so I sat and ate a yogurt for a half hour. Write a paper and no one entered the breakfast area from the staff. No one checked to see how things were going. Several guests came in, looked saw everything had been wiped out and left. A few people came back 15-20 minutes later and saw no change and then they went elsewhere.

Leisure Self

10/10

Exceptional

14 Feb 2026

Thomas

Friendly desk person,clean room, OK breakfast and convenient to where I needed to be for a very reasonable rate.

Leisure Self

10/10

Exceptional

10 Feb 2026

Dustin

Very clean room with nice staff

8/10

Excellent

04 Jan 2026

Denise

Clean room, very nice

2/10

Poor

27 Dec 2025

James

Took over 30 minutes for water to get from cold to warm. Ice in the ice machine had black kn places. Mud all over the floors in the lobby two days in a row. Mud on the elevator floor due to construction. Didnt see one mop. No hazard signs. Bottom of tub was dirty. Location is in industrial district. Would not recomend!

Leisure Partner

6/10

Pleasant

11 Dec 2025

Judith

Staff amenities

Business

10/10

Exceptional

06 Dec 2025

Maria

Everything was wonderful

8/10

Excellent

30 Nov 2025

Dina

Great besides the construction noise.

Self

6/10

Pleasant

30 Nov 2025

Kim

Heat was not on in the room upon arrival. Thin towels. Stains on drapes. Toilet moved upon sitting. Tub had mold in creases.

Partner

8/10

Excellent

23 Nov 2025

Russell

The room looked like it may have been through some recent renovations but was not yet completed. Pieces of the baseboard were not secured in place, areas had not been thoroughly cleaned, such as the overflow drain on the bathroom sink.

Partner

6/10

Pleasant

22 Nov 2025

Anivesh

Good

Leisure Self

6/10

Pleasant

20 Nov 2025

Kathleen

the room was in good shape ,the staff was great, i was never told that the motel was under construction when i booked the two rooms . It was advertised as with breakfast,so i was expecting a bagel or waffels maybe cereal as we were going to a funeral and would not be having a meal until late afternoon instead we were offered a bag, witch the contents no one in our party liked. dont know if i would be booking that inn again.

Friends_and_family Family

2/10

Poor

17 Nov 2025

Jennifer

The room was dirty, mould on the wall in the bathroom, something smeared on the door frame, and the parking lot had large potholes. I was told the construction happening was to remedy the mould, but it’s unhealthy.

Leisure Family_with_children

4/10

Poor

17 Nov 2025

Melvin

They failed to mention they were under construction...Bathroom had holes in the wall, the lobby floor was covwrws in construction paper amd loud banging

10/10

Exceptional

11 Nov 2025

Matthew

Everything was very good

Friends_and_family Friends

8/10

Excellent

10 Nov 2025

ROBERT

Staff were great. Room is very nice.
The lobby is undergoing a full remodeling for the next 2 weeks. Drywall dust everywhere. No hot breakfast. No exercise room. A heads up before booking would have been nice.

8/10

Excellent

01 Nov 2025

Thomas

Very clean.Nice place to stay quiet.Breakfast included

10/10

Exceptional

31 Oct 2025

James Joseph Marsico

All good

Leisure

6/10

Pleasant

19 Oct 2025

Satya

Easy checking in and out. Good location. Room is decent. Could hve been a bit better but for a night its just sufficient

Leisure Friends

8/10

Excellent

17 Oct 2025

Akshita

N.A

Leisure Family

10/10

Exceptional

17 Oct 2025

Thomas F

Fitness center: treadmill not working - but no signage to say it was not working

Leisure Partner

6/10

Pleasant

14 Oct 2025

Christine

The only comment would be it had beds and and a bathroom.

Business_and_leisure Family

10/10

Exceptional

13 Oct 2025

Luca

Was a great stay. Would stay here again.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Mary

The breakfast options were very slim. But the staff was very friendly and helpful and my room was clean and the bed was very comfortable. The shower was great too!

8/10

Excellent

12 Oct 2025

Mary

Breakfast was ok, wish there were more options. Also no body wash in the room when we went.

6/10

Pleasant

12 Oct 2025

Kayla

Needs cleaned but not bad for a night

The room needed some cleaning. Floors were filthy, there were marks on the walls, and the sheets were stained. Right where you put your head too. Breakfast was alright. It wasn’t anything too crazy but they had waffles, plain white bread to toast, oatmeal cream pies, and cereal. Some juice as well. Staff was very friendly and super kind though so no complaints there. Just needed some cleaning love.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

George

Great Place to stay

Leisure Family

2/10

Poor

06 Oct 2025

Angela

After I checked in, I asked the receptionist if she could tell me which restaurants we’re in the area. I was floored when she said no. even more so when we drove out of the parking lot and passed Joeys Pizza, in a strip mall behind the hotel. Incredibly, when I went into the room, I noticed that Pizza Hut had an advertisement on the key!

Queen bed was advertised on the Expedia website but we were given a full. Shower had black lines in the grout.

Unfortunately, it only got worse the next morning when I saw that one of the breakfast options was Little Debbie oatmeal cakes. White bread and jelly…no peanut butter or any extras. They did have a waffle machine, but the syrup dispenser was broken. They were also two brand new machines that offered hot and cold water but the hot didn’t work. Very disappointing stay for a Wyndham hotel.

Leisure Family

10/10

Exceptional

04 Oct 2025

Polaris

Excellent one-night stay. Single room was more than adequate for my needs; it was clean; bed was comfortable. Easy parking. Grocery store 100 yards away provided easy grocery shopping.

Self

8/10

Excellent

29 Sep 2025

Petra

Das GPS kannte weder Adresse noch den Hotelnamen, kleine handwerkliche Mängel

Leisure Partner

8/10

Excellent

29 Sep 2025

Maryann

I did not like poor internet service.

Leisure Family

2/10

Poor

29 Sep 2025

Lauryn Nicole

Room smells, beds are springy, check in didn’t go smoothly.

8/10

Excellent

28 Sep 2025

Mylinda

Yes

Partner

10/10

Exceptional

26 Sep 2025

Donna

Our room was very nice and clean, no frills, a great place to stay while visiting in Dunmore.

Leisure Family

6/10

Pleasant

21 Sep 2025

Rebecca

The beds were super comfy. The continental breakfast offered was ample for most but nothing much gluten free(didn't expect it). Just some dirt in corners, possible mold on wall/ceiling. May stay again but will search other hotels in the area first.

Business_and_leisure Family

10/10

Exceptional

19 Sep 2025

JOHN

Very nice property

It was a very nice and comfortable property. The breakfast area was nice and included waffles. The only negative I experienced was that the light around the mirror flickered a lot, but we mentioned that to the management when we checked out.

Partner

10/10

Exceptional

15 Sep 2025

John

Place was very reasonably priced & had exactly what I was looking for - A clean safe place for a few days.. It is the bare necessities which is exactly what I wanted.

Leisure Family

2/10

Poor

15 Sep 2025

Allison

Upon arrival, I was told my room was not available. I have still not received a reply from them after requesting a refund.

10/10

Exceptional

15 Sep 2025

Armia

Very great, friendly staffing that is so accommodating! Rooms are cozy and always clean! Very nice hotel I would stay again for sure!

Business Self

6/10

Pleasant

14 Sep 2025

Deni

Recent reunion trip to Scranton

The front desk personnel were wonderful and great employees for your operation. The room needs a bid mor cleaning in the bathroom especially the mold and mildew on the tub. Many of the fixtures are loose and need attention by the engineering/maintenence department. the bathtub needs a mat or something that makes it non sliip. Your choice of light switches is bad. Your complimentary breakfast needs serious work, even the Days Inn and Motel 6 have you beat on this point. I must say that the height of the bed is unique but comfortable, the maids should make shure that the clocks are set correctly., a print out of what the stations are on the TV is called for. The Irons are nice but Maids should make sure that they are empty of water lease over time they cause mildew and corrosion in their tanks. One of the lamps in my room has a burnt out light bulb or the lamp itself is defective. You should have a plug for charging your phone or lap top, especially for guests who forget their adapters. The shower head is loose as is its mounting, the pipe is loose in the wall. The shower head is substandard. Sorry for my being so specific byt after 48 years in opening hotel throughout the USA, I notice things. Once again your Staff were wonderful at check in and check out.

Self

6/10

Pleasant

14 Sep 2025

Joseph

It was ok for the price, carpet very dated, room had a musky smell. Staff was friendly, plenty of parking. Convenient to the highway and places to eat with in walking distance

Leisure Friends

10/10

Exceptional

13 Sep 2025

john

Staff was great and an easy check in process

8/10

Excellent

10 Sep 2025

Cynthia

OK

Leisure Partner

6/10

Pleasant

09 Sep 2025

Gina

Annoying check-in process, overall just ok

Repetitive checkin. Texted me before checkin saying to fill out some steps like payment and ID to speed the process, but when I got to the hotel they asked for all the same items so it was a waste of time. They also wouldn't just charge my debit card, honestly so annoying when you NEED a credit card for incidentals...otherwise the bed was comfy and the shower was very hot and good pressure. Clealiness wise, definitely some stray hairs and stains on the towels but overall average.

Partner

6/10

Pleasant

05 Sep 2025

Scott

No frills property but a very comfortable stay! Would stay here again!

Leisure Self

8/10

Excellent

02 Sep 2025

Natalia

Very friendly staff, easy access, close to the highway but very quiet. Nice room, maybe needs a little bit of renovation, but good enough for the price we paid.

Leisure Family

8/10

Excellent

01 Sep 2025

Xin

Everything is good except bitten by a bug or mosquito on my eye lid, it caused my eye terribly swollen for 3-4 days which ruined my first few days of my cruise.

Leisure

6/10

Pleasant

31 Aug 2025

Larry

The hotel is in need of some updates. Our bathroom had mold on the shower curtain and the room was showing lots of wear. The breakfast had so few options (least I've seen in a long time). They had packaged cookies as a breakfast option. That was a first. The staff was friendly, the room was quiet and the bed was comfortable. When we checked in we were warned sternly (ok by me) about the no smoking policy. Yet, as soon as we stepped off the elevator we were hit with the very strong odor of pot. The night manager did come up and check it out, but I don't think anything happened since the next morning it was still very strong. There are so many options in the local area, we plan to try another hotel on our future stay next month.

Leisure Family

10/10

Exceptional

31 Aug 2025

Thomas

Hotel had no record of my reservation. Had to pay an extra $20. I am through with Expedia.

Leisure

2/10

Poor

30 Aug 2025

Verified traveler

A prison is likely better than this place

Have stayed at Baymont before & swore I’d never come back. But lo & behold, I went back without realizing it was the same place. Initially I figured “how bad can it possibly be?” It’s an older hotel but they try to keep it clean. So that’s a plus. But their focus on saving a few bucks & poor customer treatment is simply bad business. For example, they have tables in the lobby. I had a conf call & decided it was quieter in lobby area so I grabbed a chair off the top of a table & was promptly told to put it back. Apparently the chairs cannot be used to sit on outside of designated breakfast hours. Great. Then breakfast came around. I was excited to finally be able to sit on those chairs! Breakfast consists of just waffles, yogurt or old cereal. They may also have packaged danish but it was empty. My husband loves coffee & can drink anything without complaining…until he experienced Baymont coffee. He likened it to lukewarm water which was run thru 2 day old coffee grounds which had been recycled 2 to 12 times.
Given all this, we decided it was best to eat elsewhere. We don’t require any room cleans during our week-long stay so we’re pretty low maintenance customers. But one evening we went to front desk & asked for a single packet of sugar to use with our non-Baymont coffee. The front desk clerk explained that guests are not allowed any sugar packets after breakfast hours. And if we had an issue with that “ take it up with my manager!” Yes, I will.

Business

8/10

Excellent

29 Aug 2025

George

Good night's sleep on a comfortable bed.

A comfortable bed and a clean room for our overnight stay. However, whatever was used for cleaning the tile floors was sticky on my shoes, making it a bit unnerving.
Probably not rinsed after cleaning!
And the arm of the chair in the room was threadbare.

Partner

8/10

Excellent

27 Aug 2025

Marypat

Front desk person was fabulous

10/10

Exceptional

27 Aug 2025

Craig

Convenient Location

Very convenient spot right off I-81 and 84, but removed enough so you don't hear the highway noise. Supermarket and Starbucks across the parking lot is a plus. Clean, friendly staff. Good value for money.

Partner

8/10

Excellent

27 Aug 2025

shaun gillow

Was good, no complaints. What you expect from a hotel.

Self

8/10

Excellent

26 Aug 2025

Christopher

Very convenient to the even I was attending. Room was nice and clean, bathroom was also clean The only thing I didn't like was the bedspread had some stains..

Leisure Family

10/10

Exceptional

25 Aug 2025

Armia

N/A

10/10

Exceptional

25 Aug 2025

Adam

Nice hotel.

Great hotel. Comfortable bed, clean amenities, easily accessible surrounding area.

Partner

10/10

Exceptional

25 Aug 2025

Tiffany

.

Leisure Self

8/10

Excellent

23 Aug 2025

Stacy

Personable front desk. Comfortable bed. Very disappointing breakfast. Yes we went down at end of the breakfast hour range but no milk for cereal, bread available but no bagels, muffins etc. No waffle batter left.

Partner

10/10

Exceptional

20 Aug 2025

Alexander

I enjoyed my stay.