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Fairfield Inn By Marriott Scranton

Scranton - PA · United States

949 Viewmont DriveView location

8.4/10Excellent1,004 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Neighborhood8.0/108.0
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fairfield Inn By Marriott Scranton

Located off Interstate 81. For guests’ convenience, on-site parking is available. All guest rooms are fitted with flat-screen TVs with premium cable channels, and a coffeemaker. The private bathrooms come with a bathtub and a hairdryer. Fairfield Inn Scranton offers a daily continental breakfast in the hotel’s dining area.

For dinner, guests are offered a local restaurant dinner delivery service. Fairfield Inn Scranton is 3 miles from Marywood University and less than one mile from Dickson City Crossing.

Read more about this hotelShow less

With a stay at Fairfield Inn by Marriott Scranton, you'll be centrally located in Scranton, within a 15-minute drive of University of Scranton and Viewmont Mall. This hotel is 1.2 mi (2 km) from Lackawanna River and 1.8 mi (3 km) from Regal Dickson City.

Make yourself at home in one of the 81 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Self parking fee: USD 12.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Viewmont Mall 1.1 km / 0.7 mi
Lackawanna River 2.2 km / 1.4 mi
Lackawanna River Heritage Trail 3.2 km / 2 mi
Regal Dickson City 4.2 km / 2.6 mi
Marywood University 4.4 km / 2.7 mi
Sette LaVerghetta Center for Performing Arts 4.6 km / 2.8 mi
Liberal Arts Center 4.7 km / 2.9 mi
Michael and Dolores Insalaco Studio Arts Center 5 km / 3.1 mi
Houdini Museum 4.6 km / 2.9 mi
Lahey Family Fun Park 6.5 km / 4.1 mi
The Commonwealth Medical College 7.5 km / 4.6 mi
University of Scranton 7.7 km / 4.8 mi
Smurfit Arts Center 7.7 km / 4.8 mi
Nay Aug Park 8.1 km / 5 mi
Moses Taylor Hospital 8.1 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 81
  • hotel
  • Golf course
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
Show 23 more facilities & services
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Poolside snack barExtra charge
  • Meeting room
  • Business centreExtra charge
  • TV lounge
  • SaunaExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • SnacksExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable21 photos

    Fairfield Inn By Marriott Scranton

    DOUBLE TWO QUEEN BEDS

    Room photos

    21 photos

    Room overview

    Smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Satellite TV
    • Housekeeping
    • Wi-fi
    • Extra beds on demand
    • Desk
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 26 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable16 photos

    Fairfield Inn By Marriott Scranton

    DOUBLE QUEEN SIZE BED

    Room photos

    16 photos

    Room overview

    Smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Satellite TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Housekeeping
    • Desk
    • Toiletries
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Fairfield Inn By Marriott Scranton

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fairfield Inn By Marriott Scranton

8.4
Excellent
1,004 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Neighborhood
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
David
Room was nice as well as staff. Didn't use the amenities.
10/10
Exceptional
20 Jul 2026
Rocky
Always a clean feeling staying in the Fairfield HOTEL S
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Gary
1
Self
4/10
Poor
19 Jul 2026
Christopher
There is a giant pothole in the parking lot. And the staff seems to have overbooked the hotel beyond what they can maintain a safe and enjoyable stay. There were at least 40 people downstairs for breakfast and for some unknown reason all of them brought their luggage down and clogged up all the walkways and seating area. I couldn't have gotten out of the lobby safely should there have been an issue.
Family
4/10
Poor
16 Jul 2026
Emily
The smell in the bathroom was absolutely vile. This is the second Fairfield Marriott we stayed in that had a bathroom that didn't appear to be cleaned in months. The worst part is the shower curtain that had stains and mold on it which were obviously causing the smell. Even after spraying it down with an anti-bacterial spray, it smelled disgusting. We left before breakfast was served but why would weekend breakfast start at 7:00am?! There was no one at the front desk to check us out. I waited a long time and still no one showed up. Sadly, this is yet another chain of hotels that has gone downhill in just one year.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
John
The televisions in the breakfast area were not working and the floor of the exercise room needed to be vacuumed.
Partner
6/10
Pleasant
11 Jul 2026
ANIE
The building needs lot of love. No chair or sofa in the room. Electrical plug for cell recharge on the wall loose. Juice dispenser for breakfast falling appart. Not one of Fairfield best location.
Partner
8/10
Excellent
08 Jul 2026
Jennifer
Staff was very kind and welcoming. Breakfast was nothing special, but appreciated. Shower pressure wasn’t great. Wish laundry was on site.
I would stay again.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
patricia
Great location.
Partner
8/10
Excellent
01 Jul 2026
James
.
Family
4/10
Poor
30 Jun 2026
Barbara
Needs some sprucing up. Many items were not working properly like the bathroom fan and door. Room was not particularly clean. Dirt in corners and sheets on one bed were dirty. Management dealt with issues and provided assurance that they would be addressed.
Partner
10/10
Exceptional
28 Jun 2026
ANGEL
Great clean property, save, personal where very professional and friendly.

Will used again!
Partner
4/10
Poor
27 Jun 2026
Haider
Unclean and old
Family_with_children
8/10
Excellent
26 Jun 2026
Thomas
A good, but brief, stay.
Partner
8/10
Excellent
26 Jun 2026
Debora
Price was good.
10/10
Exceptional
25 Jun 2026
Tristi
Great staff, nice rooms, adequate breakfast.
8/10
Excellent
22 Jun 2026
Patricia
I was very pleased with the rooms cleanliness and the comfort of the bed. The drain in the sink would drain just kept filling the sink, so we took the drain out. We let staff at desk know when we left and they took note of it. Breakfast was very nice. Staff were very pleasant. Even asked if we wanted the first floor or second. Overall I loved the place.
Partner
6/10
Pleasant
22 Jun 2026
Robert
There is no pool at this hotel. They have permission to use the pool at the other hotel behind them also owned by Marriot. However; the pool was under repair so not available for use. The door lock for our room wasn't working and they did move us to another room. There are no restaurants within walking distance so drive or have door dash delivery.
Self
4/10
Poor
21 Jun 2026
Grant
Pros: clean and quiet
Cons: The toilet tank fill valve broke and sprayed water all over the floor. The hotel staff provided a second room to use the bathroom. Expedia charged $22 more for the room than what the hotel’s emailed statement stated. I disputed the charges but the hotel staff said the billing was correct. The breakfast was below average and the breakfast dining area was too crowded.
Family
6/10
Pleasant
20 Jun 2026
Kathryn
The staff was friendly, check in and check out were easy, room was acceptable, breakfast was very good and coffee was excellent. Biggest problem was getting WiFi! Seriously? I was told by the desk clerk that they were trying something new and it was because I had an iPhone. I was given a phone number to call for assistance. I tried calling a few times and couldn’t get a live voice and the prompts were no help. Stayed 5 nights with no internet- thought about going somewhere else but it was a hassle so passed. Next time- I’ll be sure to ask ahead of time about WiFi or I’ll go somewhere else. Disappointed.
Partner
10/10
Exceptional
20 Jun 2026
Ira
Nice breakfast. They let us use the breakfast room for a group “happy hour.” Clean.
Partner
10/10
Exceptional
18 Jun 2026
Robert
Clean room, good breakfast.
Family_with_children
8/10
Excellent
18 Jun 2026
Bruce
It was good for the price.
Family
6/10
Pleasant
15 Jun 2026
Emily
I wanna start off by saying that the staff was so friendly and helpful. My fiancé and I stayed for three nights. First night we got there we noticed there was possibly mold in the bathroom above the mirrors and ceiling. Later when it started to rain, my fiancé heard water dripping from the window. It was leaking! Not from the window but from the windowsill like it was coming through the wall outside and in from the top of the window. I immediately let staff know about the leak and mold and they were very concerned. They gave me extra towels for the leak and apologized profusely. When we went to bed my fiancé noticed someone else’s makeup on our blanket. We had two beds so we swapped the blankets and went to sleep since it was an easy fix we only needed the one bed. Shower curtain was also filthy. Besides that everything else was fine
Partner
8/10
Excellent
15 Jun 2026
Benjamin
When Marriot's name is on the property, you know you can count on quality and service. This is a small, quick stop for most people, but if you need a room in Scranton, this place is safe, clean and has any amenities you need.
Friends_and_family Family
2/10
Poor
14 Jun 2026
Curtis
We had no soap in our room, no wife, broken bathroom door that wouldn’t stay shut, old smelly food in the fridge, and a crusty hand town draped over the shower curtain. After tell them about our problems they just said we can’t do anything. Would not recommend
Partner
10/10
Exceptional
09 Jun 2026
Dawn
Great service. Nice clean quiet room
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Joanna
The staff were all super helpful and friendly.
Friends
10/10
Exceptional
08 Jun 2026
Ambre
We stayed one night while traveling. The staff were very helpful and welcoming. The room was clean and well appointed (esp for the price point). The breakfast was great. Plenty of variety and nicely organized. Good location. You don’t have to pay for parking if you’re a Marriott member.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Mary
We liked everything. We used the exercise room and also it was booked to full capacity And yet it was very quiet
Partner
10/10
Exceptional
03 Jun 2026
Aleasha
We stayed at cheap hotels our whole road trip trying to save a buck. On our way home I booked this one which was still a great price!
Wow it was so clean and friendly, great breakfast which was HUGE for us saving money on our road trip.
Wished I had stayed at this one both times I was in Scranton. 10/10 to the staff and the hotel in general.
Family_with_children
10/10
Exceptional
01 Jun 2026
Guy
The staff. the parking, the room, and breakfast were all great.
Family
8/10
Excellent
31 May 2026
Tracy
Very nice room and bed was comfy!
Family
8/10
Excellent
30 May 2026
David
A good hotel - clean, tidy. Location doesn’t have much around, but therefore is quiet. Breakfast over delivers for the the indicated ‘continental breakfast’ designation.
Partner
8/10
Excellent
27 May 2026
Deb
The beds were excellent and the rooms were great. The only thing I would suggest is the bathroom floors were very slippery when wet, and there was no bath mat to put in the tub to keep from slipping.
Family
6/10
Pleasant
21 May 2026
Evolution
Its Ok
8/10
Excellent
19 May 2026
Donna
Clean
8/10
Excellent
19 May 2026
isabel
Staff was helpful and very friendly
4/10
Poor
18 May 2026
Shweta
Decent stay
Family_with_children
10/10
Exceptional
17 May 2026
Maryellen
Clean room, ample parking great coffee
Friends_and_family Family
8/10
Excellent
12 May 2026
Richard
Everything was fine except for some confusion over the billing which was my wife’s doing.
8/10
Excellent
10 May 2026
Aaron
Good value for under $120 on a Saturday night. Clean room, plenty of hot water, and decent breakfast.
10/10
Exceptional
10 May 2026
Dionicio
Lovely place to stay
10/10
Exceptional
09 May 2026
Albina
We liked there
10/10
Exceptional
09 May 2026
Steven
It was okay
10/10
Exceptional
09 May 2026
Cheyenne
Despite our short stay, this property proved to be a pleasant and accommodating place for us.
Family
8/10
Excellent
08 May 2026
Jennifer
Very comfortable beds, good price and location.
10/10
Exceptional
08 May 2026
Christy
Excellent service, friendly and helpful staff, very neat rooms,definitely recommend it, and I’ll be back on my next trip.
Family_with_children
6/10
Pleasant
05 May 2026
Connie
We stopped on our way north from Tennessee. For $105 a night, it was just what we needed. A bed, a shower, and easy to get back onto Rte 81. It's not fancy but is near lots of restaurants. We grabbed a yogurt and fruit for breakfast on the road in the morning so not sure what the hot food was. It was definitely worth the money and filled our needs for the night.
Friends
8/10
Excellent
26 Apr 2026
David
Breakfast options were not great. Room was pretty clean. Ample parking. Staff was attentive.
Family
6/10
Pleasant
24 Apr 2026
Melanie
Breakfast doesn’t have many options and the area isn’t kept up with as far as refills and cleaning.
No refrigerator or microwave in our room.
Also got charged for daily parking which I have never seen at any hotel before!
Family
10/10
Exceptional
24 Apr 2026
Patrick
Very good. Good Price for quality
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
David
Everything was wonderful
Partner
10/10
Exceptional
20 Apr 2026
Robin
The check in was great I called on the road as we arriving earlier than expected and Heather had a room waiting for us when we arrived. Very accommodating! Room was clean all staff were very friendly and breakfast was great! Would definitely recommend this hotel!
Family_with_children
10/10
Exceptional
18 Apr 2026
Michel
It’s perfect,clean and for the price it’s over
Friends_and_family Family
8/10
Excellent
17 Apr 2026
Tamara
The room felt clean and the bed was comfortable.
10/10
Exceptional
16 Apr 2026
juanita
Yes breakfast was perfect
Partner
10/10
Exceptional
09 Apr 2026
Michael
Yes
Partner
8/10
Excellent
08 Apr 2026
Daniel
The shaff is helpful they over booked rooms and they worked it out quite with no problems the breakfast was good they had real eggs and sausage patties were good and hot
10/10
Exceptional
02 Apr 2026
Nancy
Breakfast was good. And shopping is good went to pocono outlet.
Friends_and_family Family
2/10
Poor
26 Mar 2026
Daniel
Booked with Expedia online, showed up to check in and the property had no rooms available. And didn’t have any explanation, other than sorry we are full.
Family_with_children
10/10
Exceptional
25 Mar 2026
JoMarie
Clean and decent breakfast!
Business
8/10
Excellent
22 Mar 2026
Charlane
Clean rooms. Had difficulty with the internet. Breakfast was good.
10/10
Exceptional
18 Mar 2026
R Adrian
Clean quiet room and a good breakfast. You can't ask for much more at the price.
The only thing I would wish for is free wifi. If you sign up for their rewards program wifi is free but the form doesn't accept Canadian postal codes, it insists on a zip code.
8/10
Excellent
15 Mar 2026
Jennifer
Room was clean. Staff was friendly. Breakfast was disappointing, no juice.
Self
10/10
Exceptional
15 Mar 2026
Jaime
Room was clean and comfy! There was a full breakfast with waffles! Definitely will stay here again!
Friends_and_family Family
8/10
Excellent
11 Mar 2026
Marilyn
Although the photo of the breakfast looks nice. When we arrived for our breakfast, it was lacking attention to cleanup of the counter place where the waffles are cooked. syrup and trash on the counter and no plates visible. However, they were supplied when finding staff.
Partner
2/10
Poor
09 Mar 2026
Maryann
They canceled my confirmed booking because they over sold. Although I am a Marriott member, I booked through a third party. My husband was notified at 6pm. Thankfully the Hilton was able to accommodate us.
Friends_and_family Family
2/10
Poor
09 Mar 2026
William
Gave our room away. We arrived at midnight tired from the road and had to scramble to find a place to sleep
10/10
Exceptional
03 Mar 2026
Ginette
Very nice place
6/10
Pleasant
03 Mar 2026
William
The bathroom in the room smelled like cigarettes, I reported it to the hotel staff and they gave me some air freshener. But I could still smell it the next morning. It stunk too much for me to take my shower at night.
Self
10/10
Exceptional
28 Feb 2026
Jay
Clean room, friendly staff, nice breakfast, not far from shopping center.
10/10
Exceptional
27 Feb 2026
Jennifer
Clean and good breakfast variety
8/10
Excellent
22 Feb 2026
David
The room were very clean and very comfortable.
Family
6/10
Pleasant
21 Feb 2026
Oscar
Staff was courteous, conditions were clean to a certain extent. t was just an ok stay. Nothing amazing or really wrong. It fit the purpose of what I needed.
Partner
2/10
Poor
20 Feb 2026
Laura
I was turned away at check in because I have 2 dogs and didn’t realize they weren’t allowed there. I have contacted Expedia when it happened to get a refund. They are telling me management at the property aren’t returning their emails or answering their calls to confirm. So they were around and happy to say o couldn’t stay there but not to refund. Next stop Better Business Bureu
2/10
Poor
17 Feb 2026
Patricia
My stay at this location was very disappointing. I have stayed many times at the Poconos Mosaic Mountain location and always had a great experience, but this Scranton location was completely different. The employees were unprofessional, and the breakfast area was especially bad. The breakfast attendant was sitting at a table looking like she was sleeping while guests had no place to sit. The dining area was dirty, and the overall cleanliness of the hotel was far below expectations. The location itself has potential, but the service and cleanliness need major improvement.
Friends_and_family Family
8/10
Excellent
23 Jan 2026
James Brandan
staff was friendly, clean hotel, well maintained, great location
10/10
Exceptional
21 Jan 2026
Marci
Honestly.. the woman at the counter and the tech gentleman made what could have been a horrible experience fantastic. Apparently there is a change over in the internet happening and that company doesnt let the hotel know anything.. had to switch my room, but again the associates were so accomidating💖
Business
10/10
Exceptional
02 Jan 2026
Mark
Was halfway point between destination.
8/10
Excellent
02 Jan 2026
Mary Jo
Clean and comfortable
10/10
Exceptional
01 Jan 2026
Michelle
Excellent stay, room was very clean, quite and comfortable, friendly staff.
Friends_and_family Family
8/10
Excellent
27 Dec 2025
Anthony
All the staff that work the front desk are very pleasant, professional and very helpful. I couldn't have asked for better service.
My room was very clean and the lounge area was very clean also.
Overall my wife and I had a great experience.
Leisure Partner
8/10
Excellent
10 Dec 2025
Michael
Room was clean. Staff was very nice
2/10
Poor
07 Dec 2025
Leon
When I booked through Expedia, I booked a room with a king bed and sofa bed. When I checked in, I was downgraded to a double queen bed room. I asked the receptionist if I could get the difference back. She said I would have to go through Expedia. I called Expedia, who then called the front desk. The receptionist LIED and said all the rooms are the same rate. I know this is a lie, because the rooms are different rates on the Expedia app. The rooms are different rates on the hotels website. When I pointed this out to the Expedia agent, the call was disconnected( pretty sure I got hung up on). I called Expedia back. The new agent tried to call the hotel multiple times, but no one answered. They offered me Expedia credits which is all they could do. The room was not clean. There was hair in the bed and the tub. The sheets looked like they hadn’t been changed. I went to the front desk to see if there were any king beds for my original booking. I was told no, and that they were never overbooked, they just upgrade certain guests to their sister hotel next door. I don’t know how that process works because I was still downgraded. I will never stay at this hotel again, and I will never use Expedia
Business Family
4/10
Poor
02 Dec 2025
Colleen
We asked for a special room. Didn’t get it. Room was NOT cleaned second day. VERY disappointed.
Leisure Family
8/10
Excellent
28 Nov 2025
Lisa
The room was clean. The remote control for the TV didn't work but 5he staff took acare of it right away
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
stacy
Super clean, comfortable beds.
Friends_and_family Friends
4/10
Poor
30 Oct 2025
Chris
Very noisy and dismal breakfast.
2/10
Poor
29 Oct 2025
Dina
Very run down
8/10
Excellent
28 Oct 2025
Damon
The staff was professional
Leisure Self
6/10
Pleasant
21 Oct 2025
Rich
My critique is that the shower door in room 129 kept rolling open after shutting soaking the floor with water and the bathroom door didn’t have a door stop so the coat hook poked a hole in the wall. Staff was good, breakfast was alright (waffles good. Eggs and meat not so much.). About what I expected though for the price.
10/10
Exceptional
11 Sep 2025
David
The staff was so noce and helpful
Friends_and_family Family
6/10
Pleasant
01 Sep 2025
Samantha

Would not return

We had a king bed, room was spacious bed was comfortable but the room was a dirty, the bathroom floor had not been mopped there was hair and coffee spills right in the door way not just up a corner but in the middle of the floor so it wasn’t like it was missed. The bedside table had all spills down the front of it. It was a little disappointing as we’ve stayed in a few Fairfield’s and they have always been very clean.
Partner
8/10
Excellent
01 Sep 2025
Bilal
The location is excellent, with all major restaurants nearby. Breakfast was delicious, and the staff was very friendly. However, the building is old and needs some repairs. The toilet was half functional and could use some attention, especially in the bathroom and air conditioning.
Family_with_children
8/10
Excellent
30 Aug 2025
Chris

Good hotel / hidden charges

Good location and clean.

Less than desirable customer service and communication in my opinion.

Was charged $12 to park and at NO TIME was this detail mentioned...not on the expedia website and not during the check in or checkout process.
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Ronald
All good experience
Leisure Partner
10/10
Exceptional
24 Aug 2025
Ralph
Very good.
Enjoyed the free coffee.
Friends_and_family Family
10/10
Exceptional
22 Aug 2025
Marisol
Everything
Leisure Family
6/10
Pleasant
18 Aug 2025
Darryl
Ac didn’t work told them but nothing happened. No cookies, breakfast was very limited, no fruit , no snack bar different then other ones we always go to.
Leisure Partner

Location & surroundings

Fairfield Inn By Marriott Scranton
949 Viewmont Drive, Scranton, United States

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Fairfield Inn By Marriott Scranton

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