Name: Holiday Inn Express Pittston - Scranton Airport
Address: 400 Hwy 315, Pittston, 18640, US

4/10

Poor

09 Jul 2026

Daniel

We booked this place hoping to use the pool, it was closed. The staff was dismissive about it not working. It wasn't very clean, the room was adequate at best. The air conditioner was leaking and the room smelled like mold.

Family_with_children

4/10

Poor

07 Jul 2026

Joseph

The hotel was grungy and uncared for. Only one kind staff member on duty but she was new and could only give out keys. The room was not clean, sheets were dirty and stained. Shower was not cleaned - dirty and hair in it. Toilet needed extra work to stop flushing. All in all just about the worst maintained hotel I’ve stayed in.

Self

6/10

Pleasant

24 Jun 2026

Marsha

My stay was okay. Room was clean & comfortable.

Self

2/10

Poor

16 Jun 2026

john

This was the worst lodging experience I’ve ever had. Despite having a legitimate reservation, we were treated like squatters and even had the police called on us. The staff was extremely unprofessional, dismissive, and unwilling to resolve the situation appropriately. What should have been a relaxing stay turned into a stressful and embarrassing ordeal. I would not recommend this property to anyone and will never stay here again.

Partner

8/10

Excellent

16 Jun 2026

Cj

24/7 free coffee was Fire!! Room was decent but could use some better cleaning and maintenance

6/10

Pleasant

29 May 2026

Randall

The staff was great. The kitchen/dining area was spotless and the staff was very observant. The room was gross. The shower floor was stained and appeared to need a new floor and the shower head looked corroded. The carpeting was dirty and, had spots of some substance on the carpet. Although the sink was clean, there was an odd stain on the counter. The bed and linens were clean.

Partner

6/10

Pleasant

16 Apr 2026

Eric

TV’s should be updated to smart tv’s now in the rooms. My room didn’t have body wash in it. No where to sit for breakfast in the lobby, and staff is hardly at the desk. Was here strictly for business but would never choose this place for a vacation spot.

10/10

Exceptional

15 Apr 2026

Brantley

Breakfast was always fresh, the bed, sheets and blankets were very comfortable, linens were very clean, The staff was friendly and very easy to talk to and I enjoyed how quiet it was when I chose to go to sleep for the night.

Noticed that your overhead roof that you can pull cars underneath.... Only about half the recessed lights were working and some were constantly blinking. I'm not complaining about this, just wanted to bring it to your attention (insert smiley face emoji)

Self

10/10

Exceptional

15 Jan 2026

Anthony

Everything was great

Leisure

2/10

Poor

06 Jan 2026

louise

The room hadn’t been vacuumed in weeks as well as the elevator and the hallways ! The room had cockroaches !
The pet areas were full of dog poop.

10/10

Exceptional

14 Dec 2025

Shane

King bed felt great. Dog friendly was a plus. Breakfast had a variety of options. Staff were friendly. Parking was free and convenient. Hotel is next to a Walmart, BK, Wendy’s & Taco Bell.

Leisure Pet

2/10

Poor

05 Dec 2025

RANIA

Roaches, bed bugs, blood stains in bed, mold, broken TV, bad paint patches, leaking AC, worst nightmare ever, please refund my 1 night stay, and close this Unsanitary Hotel

Partner

8/10

Excellent

30 Nov 2025

Dwayne

Room was clean and staff excellent. Located well and easy on and off I81.

10/10

Exceptional

21 Nov 2025

Martine

The parking is very big . We can Park our fifthwheel.
For the breakfast the eggs are not very good.

Leisure Family

10/10

Exceptional

19 Oct 2025

Rachel

Veggie omelet sounded good but was awful. Cinnamon buns were great. The welcome cookie was delicious. Comfortable clean rooms with good parking. Close to Walmart and fast food.

Friends_and_family Family

6/10

Pleasant

18 Oct 2025

James

Just an average older hotel that has a newer coat of paint but the beds are comfortable. Breakfast had good variety but low quality. Average value for the price.

4/10

Poor

13 Oct 2025

Michael

Staff was nice . Area was questionable as it relates to the parking lot and random people that seemed to be lingering in the parking lot.

Leisure Family

2/10

Poor

13 Oct 2025

Antwon

Roaches everywhere in rooms room doors not locking and tv didn’t work

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

shahab

Front desk lady a meth head and super unfriendly racist type

Partner

4/10

Poor

15 Sep 2025

Richard

Not the worst, DEFINITELY not the best

Bathroom in room was filthy, walls were dripping dirt from steam in shower probably from people smoking in there with the vent on. Thermostat didn’t work. Small cockroach found scurrying under the mini fridge. Otherwise room was okay. Bed was semi-firm and comfortable. A chaise in the room was cozy. Microwave was nice to have.

Friends_and_family Family

4/10

Poor

14 Sep 2025

Austin

Gross

Business

10/10

Exceptional

11 Sep 2025

JOANNE

Great staff!!!

Leisure Pet

6/10

Pleasant

09 Sep 2025

Kerry

Ok for a one-nighter

For an overnight stay, this place is good. Bed and pillows were comfortable, room was clean and the breakfast was tasty. The place does need updating. Rooms were minimal, single elevator was troublesome, AC didn’t work (fortunately a cool night) and most of the exercise equipment didn’t work. Otherwise, it was ok.

Partner

8/10

Excellent

27 Aug 2025

Katrena

The room had a smell I asked for a late check out. The young lady say no problem. at 10 o’clock staff member tried to push his way in and I said I asked for a lady to check out and the lady said yes, no problem. Just lack of communication with staff to They went up, trying to open the door way were up, trying of time a communication with other staff about the checkout. Otherwise room was clean.

Partner

8/10

Excellent

19 Aug 2025

Mary

Nice place to stay

6/10

Pleasant

05 Aug 2025

Gretchen

Website states there is a pool on property; there is not. We were told it is \"under construction\".

Leisure Partner

6/10

Pleasant

22 Jul 2025

Sally

A bit disappointing

I try to stay at this brand of hotel but this one was not as good as some that I have stayed in.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

bryon

I am disputing a $25 charge per room that was not on my receipt

8/10

Excellent

08 Jun 2025

Mary

First room I was given, the room wouldn’t lock and had no extra upper swing lock. Second room was overall clean, but very worn. Bathroom must have had several flooding issues as the baseboards were flaking and peeling away. There was no hair dryer, and finally the bed was a bit lumpy, but not unbearable.
Breakfast was the usual continental style, just warm (not hot) and okay to eat.

Leisure Self

8/10

Excellent

22 May 2025

Donna

The staff were friendly and helpful. Shopping was very close

Business_and_leisure Family

10/10

Exceptional

13 May 2025

Jonathan

Great desk staff. Great breakfast staff. Clean and tidy.

8/10

Excellent

08 May 2025

Verified traveler

Check in was simple with a welcome bag. The interior was clean. It was relatively quite. My room was well layed out and equiped with a fridge and microwave. Breakfast had a variety of food and beverage.

Business

4/10

Poor

07 Apr 2025

Joseph

The toilet leaking.
Sofa bed was terrible .We couldn’t even sit on it!
Very dark with all the lights on .
Elevator was extremely slow.

.

Leisure

8/10

Excellent

05 Apr 2025

Shane

The king suite was very nice. Appreciate the hotel for allowing me to add a pet to my stay last min. Breakfast was nice- mini cheese omelettes, turkey and pork sausages. Biscuit n gravy, fresh cinnamon rolls, yogurts. Self made pancakes, cereal, juices (breakfast is a selling point when booking so I want to share the menu with others).
Only con: The area around the hotel had an abundance of trash n cigarette butts.

Leisure Pet

10/10

Exceptional

16 Mar 2025

Brent

Okay stay not great

The hotel is outdated and needs a big face lift.

Friends_and_family Family

4/10

Poor

13 Jan 2025

Sharron

Cigarette butts all over. The room rug was discustand dirty.

Leisure Pet

10/10

Exceptional

10 Jan 2025

Franklin

Excellent

Leisure Pet

10/10

Exceptional

04 Jan 2025

giorgi

Bed

10/10

Exceptional

03 Nov 2024

Felicia

Great breakfast

The breakfast was the best we had our whole trip. Great variety and the breakfast staff was super friendly.
The location was really convenient basically in a mall plaza easy to walk around. And felt safe walking my dog at night

Partner

6/10

Pleasant

15 Oct 2024

frank

Carpet was filthy. Dark black spots on the rug. Looked like cigarette burns. Elevator was dirty.

Leisure

10/10

Exceptional

13 Oct 2024

Linda

Quick,easy,pleasant overnight stay.

Leisure Pet

4/10

Poor

06 Oct 2024

Anna

We stayed here because of the EV chargers, which worked great. But our room smelled bad, had black mold, and cockroaches. Will not be coming back.

Leisure Family

4/10

Poor

29 Sep 2024

Justin

I had a King Suite, and i wish i could share pictures of the cracked curtains, stained walls, and literally the smallest bathroom I've ever been in outside of a porter potty. $165 after tax was not worth it. Oh, and the pool was closed, which would have been their one saving grace. Stay at the one in dickson city, its better.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Michael

The check was great., You need to invest in more flatbeds carts ,the three wheeled carts are hard to dteer and hold less than the flatbeds

Leisure Pet

10/10

Exceptional

23 Aug 2024

Jogesh

It was a wonderful and relaxing stay! The breakfast buffet had many options and coffee was provided throughout the day! The staff was friendly and accommodating as well! It was an amazing stay and I would 100% recommend it!

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Jogesh

It was a wonderful and relaxing stay! The breakfast buffet had many options and coffee was provided throughout the day! The staff was friendly and accommodating as well! It was an amazing stay and I would 100% recommend it! There were lots of stores (such as Walmart) and restaurants near the hotel as well.

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Jean

Perfect location .

Leisure Partner

8/10

Excellent

19 Aug 2024

Jose

It was near my Family and Dining

Leisure

10/10

Exceptional

12 Aug 2024

Elaine

We had an excellent stay at this hotel! The room was clean and comfortable, the staff were friendly, and the amenities were top-notch. The only minor issue we encountered was some buffering while watching TV, possibly due to the rainy weather. Overall, a great experience and would definitely stay here again.

Leisure Family

10/10

Exceptional

22 Jul 2024

Jean

Great breakfast

Friends_and_family Friends

2/10

Poor

21 Jul 2024

Brian

Celeste at the front desk is fantastic. That’s where the good goes to very bad. This property is abused, overused and the smells of dog,food and grunge are just awful. Don’t make this mistake. I did for a last minute trip but made the correct choice to leave in under an hour.

Leisure Family

10/10

Exceptional

18 Jul 2024

Sarahy

Great stay and everyone was very helpful

Business Self

4/10

Poor

18 Jul 2024

Lynette

Awful paint job in bathroom,
Elevator area not clean and looks worn. Overall seems very run down. Needs a good cleaning, new paint etc.

Self

6/10

Pleasant

27 Jun 2024

Elizabeth

Generally did not feel clean. Noisy in the hallway overnight.

10/10

Exceptional

21 Jun 2024

Vincent

Everything was perfect

Leisure Family

2/10

Poor

14 Jun 2024

Melissa

I had ants in the sink area.. like 30 or more.I woke up with about 5 bites on my lower back. The back of the bed had water type stain drips.. It was nasty.

6/10

Pleasant

12 Jun 2024

Nikhom

Don’t like the staff, why did she tell me I had to pay a deposit. But other people don’t have to pay a deposit.

Business Friends

2/10

Poor

06 Jun 2024

Yingjian

The rooms smell terrible

Leisure Family

8/10

Excellent

20 May 2024

Angelo

Stayed here for my kid's basketball tournament. It was good and comfortable. The breakfast was great!

Leisure Family

8/10

Excellent

29 Apr 2024

Andrew

Good for the price

The hotel is conveniently located for a cycling event I participate in each year. It is nothing fancy, but the staff are super friendly and helpful, the breakfast is good, and the rooms are clean. There are lots of stores and fast food type places nearby as well.

Friends_and_family Friends

2/10

Poor

19 Apr 2024

kayla

This property had roaches and upon arrival i was not greeted by the employees for 20 minutes. I was just standing there and someone finally came.

Leisure Family_with_children

8/10

Excellent

14 Apr 2024

Sylvie

Nice hotel to stay overnight.

We stayed overnight on our way back to Canada. It is well located, near the highway. The room is in good condition, including the bathroom which has been renovated. Nearby you have a Walmart and several restaurants. They recently installed 4 EV charging stations. Very useful for us. Our car was fully charged in the morning.

Partner

2/10

Poor

12 Apr 2024

Carl

I could not find a way to talk with someone about this.

I got caught in a terrible traffic jam leaving Newport VT after viewing the eclipse. I was only about to go 180 miles in 7 hours so I had to stop in Holyoke MA for the night. I was not able to reach Pittston. So it was not possible for me to get to the Inn. I tried to cancel the reservation but was not allowed to.

Leisure Family

10/10

Exceptional

07 Apr 2024

GERARD

Very nice overnight stay

We stayed at room 220. We liked the nice, comfortable, clean King size bed. Overall the room is comfortable and it was clean.
The breakfast was very good!! The breakfast options and cleanliness of the buffet and dining area was a plus.

Partner

10/10

Exceptional

29 Mar 2024

Marie

It was clean and nice

Leisure Pet

6/10

Pleasant

17 Mar 2024

Cherie

They gave us a room on first floor- when we got into room. I noticed the window lock was broken. - and it was dirty - there was a tooth floss on floor- so we went to desk and they gave us a different room on the third floor- this room was better- the staff was helpful- bed. was comfortable - they had a good spread for breakfast. - we did not try it.

Leisure Partner

8/10

Excellent

15 Jan 2024

Rich

It was a good hotel. Quiet, convenient but not in the best area. Still, no safety issues just sketchy...

Leisure Pet

10/10

Exceptional

09 Jan 2024

Susan

Good breakfast & clean room. Water from tub drains well too unlike other places I've stayed. Keep up the good work.

6/10

Pleasant

28 Dec 2023

Mellissa

The staff was friendly but it the grounds outside and the room itself was dirty.

Business_and_leisure Pet

10/10

Exceptional

28 Nov 2023

Fanhiola

Very clean, friendly staff

Leisure Family_with_children

8/10

Excellent

04 Nov 2023

Eric

The breakfast was well stocked. The pool is small.

Business_and_leisure Family

10/10

Exceptional

30 Oct 2023

Matthew

Location was close to my work in this area

Business Self

10/10

Exceptional

29 Oct 2023

Heather

Convenient, clean and very friendly staff!

10/10

Exceptional

06 Oct 2023

Jorge

Delicious breakfast, one of the best holidays inn

10/10

Exceptional

21 Sep 2023

Steven

Nice and breakfast

Leisure Partner

10/10

Exceptional

17 Sep 2023

paul

I recently had the pleasure of staying at the Holiday Inn Express in Scranton, and I must say that my experience was nothing short of remarkable. The true highlight of my stay was the outstanding service provided by Mani, a member of the hotel staff who went above and beyond to ensure my comfort and satisfaction throughout my visit. Throughout my stay, Mani consistently demonstrated a remarkable level of dedication and commitment to guest satisfaction. They were always available to answer any questions I had, whether it was regarding local attractions, dining recommendations, or simply ensuring that I had everything I needed for a pleasant stay. Their knowledge of the area was invaluable, and their recommendations enhanced my overall experience in Scranton.

Business Family

10/10

Exceptional

14 Sep 2023

Reuben

10/10

Great stay! Very clean room, bed was very comfortable, front desk staff was very nice upon check in! Would definitely recommend and would stay here again if we're in the area!

Partner

8/10

Excellent

10 Sep 2023

Kerry

Very nice room, close to dining and shopping.

Leisure

2/10

Poor

26 Aug 2023

Janet

Bathroom fan didn’t turn off and was very loud. Could smell cigarette smoke in the room.
Room was not very clean.
Breakfast was good but coffee was very weak.

6/10

Pleasant

12 Aug 2023

Wei

Not clean, smell bad

6/10

Pleasant

09 Aug 2023

Ahmad

The fridge was so noisy.

Leisure Self

6/10

Pleasant

08 Aug 2023

Kendra

Meh

The room was a little worn and had an odd smell. Staff were nice. Not a great section of town, in the same plaza as Wal-Mart, but we had no incidents.

Friends_and_family Family

10/10

Exceptional

08 Aug 2023

Gloria

The cleanest and friendless

Business_and_leisure Family

2/10

Poor

07 Aug 2023

Eddie

Tv most chanels didnt work. Air unit was loud. Room wasn't serviced for a day and nobody was at desk and i left not to clean room. I had to fix toilet so it would flush

Leisure Partner

10/10

Exceptional

06 Aug 2023

Verified traveler

Great breakfast. Room was freezing even though the AC wasnt on.

Friends_and_family Family

6/10

Pleasant

31 Jul 2023

Scott

Clean property. Staff was very nice and accomodating. Good breakfast options. Decent 24 hr. Coffee. Very small pool.

Business_and_leisure Partner

4/10

Poor

24 Jul 2023

steven

Not for travellers

I don't know how this place got high marks. First off, this hotel is basically a dormitory for students at a local truck driving school and there is very high turnover of rooms. The place smells like an old wet tennis shoe after a 10k run. Very limited number of channels available on the tv. Very small fridge. Carpet is extremely dirty, my socks were brown immediately. A picture that should have been hung on the wall was on the floor leaning against the wall. As a previous reviewer stated, the mirror next to the bed is not mounted properly on the wall and could be a hazard. I will look elsewhere if I stay in the area again.

Business

4/10

Poor

24 Jul 2023

Marita

the property is well located, but the cleaning is not good

Business_and_leisure Partner

6/10

Pleasant

19 Jul 2023

michael

The carpet was filthy, the bathroom was very small. The hallway had a funky smell. I was very surprised for a holiday inn. I would not be back.

Leisure Family_with_children

6/10

Pleasant

18 Jul 2023

Charles A

The hotel room was a bit disappointing. We were on the 5th floor, in a corner room. When we entered the room it smelled stale and musty. The room was very warm (though the AC, when cut on, cooled things down quickly). The walls were scuffed and the paint in the room, and caulking in bathroom, looked dated and in need of a makeover. Fortunately, the beds were clean and the staff were excellent. It was an “Ok” place to stay for the evening, but the hotel would benefit from a little more TLC.

Leisure Family

10/10

Exceptional

12 Jul 2023

Heather

The staff was wonderful. The cinnamon rolls were superb!

10/10

Exceptional

10 Jul 2023

Charles

Everything was a good experience

10/10

Exceptional

10 Jul 2023

Selina

Nice place to stay for a night

Nice place to stay for a night.

Friends_and_family Family

10/10

Exceptional

26 Jun 2023

Diane

Everything was excellent except 1 elevator that was extremely slow waiting for. Breakfast was really good. Eggs, omelets, sausage n biscuits were good. Turkey sausage, bacon and all cold breakfast foods. Much better breakfast than many ive had traveling locally.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2023

Shannon

Our room very clean sheets and bed were very comfy. They have Dove products for the shower. Breakfast was very good on the day we went they had cinnamon rolls, egg white omelettes (which I thought were better than the regular ones). Biscuits and gravy, turkey sausage, sausage, pancakes. They also had an assortment of juices, oatmeal and breads

Partner

10/10

Exceptional

17 Jun 2023

Kathryn

Clean and fair price. Rate lower for clean, spacious room than a very gross Inn I had to stay in on same visit. Holiday Inn is consistently a good place to stay!😊

Leisure Self

10/10

Exceptional

11 Jun 2023

Gerard

Great hotel, however we've stayed here 3 times over the last month since we are moving back to pa from florida and my only displeasure is that all 3 times there were groups of obnoxious black men standing blocking the entry doors and loitering in the lobby using very obscene language nonstop and always in the way each time. And i could see how it easily is costing you repeat business as we frequently over heard many of the elderly couples being upset about it. No one wants to deal with that during staying at your hotel on a trip.

Friends_and_family Friends

6/10

Pleasant

11 Jun 2023

Joseph

It’s actually 2 & 1/2 miles from airport. Along really busy highway and I-81. Across the street from Pilot truck stop. Very noisy environment. Truck jake brakes throughout the night. Friendly staff. Adequate “breakfast”. Great coffee!

Partner

2/10

Poor

07 Jun 2023

Gary

The property was extremely rundown. The entry area was clean but the other area needed to be upgraded. There was an extreme bad odor in the hall( someone cooking ) in addition the air conditioner was extremely loud.
The only good experience was the breakfast. It was Great and clean.

Leisure Partner

6/10

Pleasant

06 Jun 2023

Marius

Not the best Holliday Inn I've stayed!

Business Self