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Holiday Inn Express Wilkes Barre East
Wilkes Barre - PA · United States
1063 Highway 315View location
7.8/10Very good1,000 Reviews
Cleanliness7.8/10 7.8
Service8.6/10 8.6
Comfort7.8/10 7.8
Condition7.4/10 7.4
Location9.0/10 9.0
Neighborhood7.8/10 7.8
Amenities7.6/10 7.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Wilkes Barre East
Welcome to the Holiday Inn Express Wilkes-Barre. We are conveniently located near CenterPointe Commerce & Trade Park in Pittston, PA, just off I81 with easy access to the Cross Valley Expressway.
Here, business and leisure travelers can enjoy our hot, fresh Breakfast, 24-hour Fitness Center, 24-hour Business Center and wireless high-speed Internet. Within minutes to VA Hospital, Geisinger Hospital, Social Security Administration, Commonwealth Health and Talen Energy/Susquehanna Power Plant.
Close to all major industrial parks: Pittston's Center Point; Hanover Ridge Trade Center with Chewy and Adidas; Hanover and Crestwood Industrial parks; Hanover Crossings and East Mountain Corporate Center. Kirby Center for Performing Arts, Mohegan Sun Arena.
Toyota Pavilion, Montage Water Park & Ski Resort, AAA RailRiders Baseball, AHL Penguins Hockey, Revolutions Hockey and Indoor Sports Dome are nearby. Four Colleges are within 15 minutes from our hotel: Kings College; Wilkes University; Misericordia University and Penn State.
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Outdoor enthusiasts will enjoy The Falls Trail at Rickett's Glen State Park, hiking at nearby Nescopeck, Frances Slocum State and Hickory Run State Parks. Paddling and biking on the Lehigh River Gorge Trail. Downtown Wilkes-Barre Riverfront.
With a stay at Holiday Inn Express Wilkes Barre East by IHG in Wilkes-Barre, you'll be in the business district, within a 5-minute drive of Mohegan Sun at Pocono Downs and Wyoming Valley Mall: Wilkes-Barre Township.
This hotel is 1.9 mi (3 km) from Wise Crackers Comedy Club and 1.9 mi (3 km) from Mohegan Pennsylvania. Make yourself at home in one of the 117 guestrooms featuring microwaves and flat-screen televisions.
Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Wilkes-Barre? This hotel has 660 square feet (61 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Russian
English
Polish
Spanish
Nearby attractions
Wyoming Valley Mall: Wilkes-Barre Township
2.3 km / 1.4 mi
Mohegan Pennsylvania
3.4 km / 2.1 mi
Mohegan Sun Arena at Casey Plaza
3.4 km / 2.1 mi
Geisinger Wyoming Valley Medical Center
3.4 km / 2.1 mi
Mohegan Sun at Pocono Downs
3.4 km / 2.1 mi
Wise Crackers Comedy Club
3.4 km / 2.1 mi
Wilkes-Barre General Hospital
4.4 km / 2.7 mi
Arts Center of Wilkes-Barre
4.4 km / 2.8 mi
Chacko's Family Bowling Center
4.5 km / 2.8 mi
Susquehanna River
4.8 km / 3 mi
River Common
5.8 km / 3.6 mi
F. M. Kirby Center for the Performing Arts
5.9 km / 3.7 mi
Luzerne County Courthouse
6 km / 3.7 mi
Dorothy Dickson Darte Center for the Performing Arts
6.8 km / 4.2 mi
Kirby Park Tennis Center
7.4 km / 4.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 117
- Number of floors (main building): 5
- Double rooms: 64
- Suites: 4
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wi-fi
Show 17 more facilities & services
- Multilingual staff
- Fireplace
- Shop
- Newspapers
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- Smoking areaExtra charge
- Conference room
- Meeting room
- Printer
- Business centre
- Indoor saltwater pool
- TV lounge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 10 m²DBL.QN
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Hairdryer
- Bathroom
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Mini fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
DOUBLE QUEEN SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Internet access
- Hairdryer
- Bathroom
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Mini fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 7 m²SUI.KG
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Pay movies
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Bathroom
- Hairdryer
- Internet access
- Mini fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
SUITE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Pay movies
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Bathroom
- Hairdryer
- Internet access
- Mini fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 9 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Internet access
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
DOUBLE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 9 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Bathroom
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Internet access
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 12 m²DBL.KG
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Internet access
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Internet access
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 8 m²ROO.ST
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Wilkes Barre East
Room STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Pay movies
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express Wilkes Barre East
100
reviews shown
Amy
Clean and updated room. Nice linens. Pool area was also nice. Helpful staff
Tom
No omlet on breakfast bar and link sausage was burnt to a crisp.
kim
beds very comfortable great linens
Dilenia
Hotels is very organize and clean
Shantanece
Rooms were clean & the beds were super comfortable. Breakfast was a bit challenging because of the lack of staff and food options. Other than that, the stay was relaxing and comfortable
Paul
Great view of the mountains from the parking lot. Fair breakfast but the check in lady was quick and the guest were friendly
Allan
Clean room, Very good breakfast.
Donald
We loved the view of the mountains from our room.
Tom
Staff were great. Rooms and location clean
Melida
WONDERFUL STAFF MEMBERS! I WILL DEFINITELY GO BACK WHEN FUTURE VISITS COME UP. 👍👍👍😍
Barbara
The water never reach a hot shower level and barely reached a slight warm level.
Matthew
Would definitely stay again. Beds very comfortable!
gina
Great for a quick stay! Tiffany at the desk was very sweet & helpful. Property can definitely use an update which it says they are, rooms are clean, nice breakfast / coffee set up.
William
Room was extremely small.
Ann
The floor in our room was dirty my feet were black no hot tub and pool doesn't open until 10am grounds and staff were excellent
Charles
Had a room with one Queen bed, The room was very small. Had trouble opening the refrigrator door because the cabinet door hit the bed. The bed squeaked every time you moved, Very loud.
Erica
Our air conditioner didn't work well in our room. One of the juice machines was broken at breakfast. The hot tub was empty
Stephen
.
Robert
Bathroom smelled when AC was on (may have been something in AC doct work) get better over time. The shower facet handle all the way to the hot was cold (after playing around i found middle position was full hot). A third of the days they suspended room cleaning. Breakfast tended to run put of items like yogurt. Some stay was very nice others seemed disinterested. Ok place but under typical HDE standards.
Camille
Very nice stay
Christopher
The room amenities and staff were amazing highly recommended.
Sarah
From the first greeting until the last good bye, the staff was awesome and helpful. Bed was comfortable, room was clean.
Maurice
Nice place and clean enjoyed it
joanne
Great beds
Kellie
Staff is very friendly and helpful!! Pool could be a lttle warmer!
Diane
Just an overnight stop over stay.
Jeff
Our room smelled horribly like cigarettes when we got there. We complained to the staff at the front desk. When we were out they sent someone into our room and they sprayed air freshener all over. That was their solution to the problem. It wasn’t the best.
magen
Nice clean rooms, friendly staff, free breakfasts. Cant go wrong with this booking 👌
Dennise
The amenities free breakfast and the staff was nice
CRAIG
Parking could be better struggled to find a spot. Snow removal from the walk ways was half done or not at all. Hasn't snowed in quite some time. Says there is shuttle service to casino on Travelocity and there is not. Then the lack of water pressure and hot water we didn't even bother getting a shower in the morning. Staff for the most part was nice except for the girl at checkout. We definitely will not be returning to this hotel.
Maeve
\"Quiet hours\" are BS.
My fiancée and I are in a distance relationship and we don't get to have nice weekends due to mitigating circumstances. We wanted to have a peaceful Valentine's Day together, however there was a large group of guests (had to have been at least three different families in one room, who were slamming doors, yelling, and kids were screaming and crying as well. We called the front desk around 10:15 (quiet hours are 10pm-7am and posted right at the elevator doors) to which we were told that it wouldn't be an issue until after 11:30. Not even 5 minutes after we had called, another guest in a nearby room went and knocked on the door of the disruptive guests who, as soon as the guest left after being apologized to, immediately went back to doing exactly what they were doing and laughed about being complained to for their obnoxious noise.
This is absolutely absurd because couples go to a hotel to spend Valentine's Day in peace. If a guest complains about the noise level after quiet hours, the staff needs to be doing something about it asap. It is very disappointing that this occurred and during checkout, we were not asked how our stay was. If they did, I would not have held back. Charging almost $300 for 2 nights just to deal with this is ridiculous.
Besides this, the water in the shower or bathroom sink did not turn hot, EVER.
The room overall was nice and housekeeping did a great job of cleaning, the only thing getting them 3 stars from me.
My fiancée and I are in a distance relationship and we don't get to have nice weekends due to mitigating circumstances. We wanted to have a peaceful Valentine's Day together, however there was a large group of guests (had to have been at least three different families in one room, who were slamming doors, yelling, and kids were screaming and crying as well. We called the front desk around 10:15 (quiet hours are 10pm-7am and posted right at the elevator doors) to which we were told that it wouldn't be an issue until after 11:30. Not even 5 minutes after we had called, another guest in a nearby room went and knocked on the door of the disruptive guests who, as soon as the guest left after being apologized to, immediately went back to doing exactly what they were doing and laughed about being complained to for their obnoxious noise.
This is absolutely absurd because couples go to a hotel to spend Valentine's Day in peace. If a guest complains about the noise level after quiet hours, the staff needs to be doing something about it asap. It is very disappointing that this occurred and during checkout, we were not asked how our stay was. If they did, I would not have held back. Charging almost $300 for 2 nights just to deal with this is ridiculous.
Besides this, the water in the shower or bathroom sink did not turn hot, EVER.
The room overall was nice and housekeeping did a great job of cleaning, the only thing getting them 3 stars from me.
Julie
The stay was fine, however when I called and spoke to customer service, the guy was very rude and would not help me find my reservation. He said if I can’t find an email then I probably didn’t book it and that he would not help me because itsobvious I don’t have one.then he hung up on me.
MaryLouise
The two things that I thought were terrible was there was not a toilet paper holder for the toilet paper and the water came out of the sink faucet as white. Not sure what was wrong with the water, but I wouldn’t drink it.
The beds were fine and the breakfast was adequate. The front desk person for checking in and checking out was very nice and helpful.
The beds were fine and the breakfast was adequate. The front desk person for checking in and checking out was very nice and helpful.
Regina
Staff was great. Clean and spacious.
William
Clean, bathroom outdated, rooms small
Colton
Clean room. Polite staff
Kara
Room was clean, very friendly staff. Newly renovated lobby
Daniel
Room was clean and front desk was helpful
Janine
We had multiple hairs on the vanity, the extra sheets had small hairs on them, the ice machine was broken, the floor crackled when you walked on it and supplies were non existent on the coffee station in the lobby. Breakfast looked ok but food tasted aweful.
Dennis
Yes
John
The heater was making noise all night and the water was rusty in the morning.
Requested a refund and was denied.
Stay away from this hotel.
Requested a refund and was denied.
Stay away from this hotel.
ricardo
There was no hot wager in our room. We were moved to smaller room and the bed was uncomfortable.
rafael
The room was clean, everything was nice, the only thing was not hot water in the shower, the water took forever to get a little warm, I read this issue in the comments and thought the property fixed right away, I would like to stay again but without hot water in the winter is a big issue. The breakfast was awesome.
mark a
Our room was very nice,clean and had nice amenities. The staff was very nice and friendly. The reason for the low overall rating was for 3 reasons. 1. In the two days stay we had no hot water. At one time after running a shower for 15 minutes the water became lukewarm long enough to be able to get showers quickly. Staff told us they’ve been having issues with the water main and thought they had a problem solved. 2. When we were in the room, the TV would go thru 40 channels, but we could only get about six of them to come in with Service. After speaking to the staff, their suggestion was for me to pull the TV away from the wall and jiggle the wires and we should be able to get a few more channels. but they also said that everything depended on the weather conditions which at the time we were getting 4 inches of snow. 3. On the last day of our stay, the housekeeping staff walked in to our room while my wife and I were dressing. The housekeeper said that they had been notified that we checked out. After calling the front desk, they told me that somebody had turned in room cards that showed the same room we were staying in, which was impossible. The front desk said there must’ve been a glitch in the system, but that left us a little bit uneasy. Over the years we’ve stayed in many Holiday Inn & Holiday Inn Express and found all of them very good. Upscale hotels like this should not have these type issues. Hopefully the owner will get these issues corrected.
Laurie
Lovely lobby, very helpful staff, very comfortable room, very clean
SHARAD
No Hot Water for shower, Microwave didn’t work.
Jeffrey
Our tv was not working. They fixed the problem quickly. Good staff and a nice motel.
Aron
They do not have a shuttle as advertised. They did years ago that is why we stayed there, so we were forced to spend money on taking Lyft.
Ryan
Staff was friendly, breakfast was alright. Room was very dirty, especially the bathroom.
Chelsea
Breakfast had vegetarian options (veggie omelet) which was a first for me!
john
Yes
Michael
Everything.
Especially the breakfast. Gail, the breakfast hostess was so efficient and pleasant, I felt like I was having breakfast at home. She was so pleasant and nice, she gave us suggestions on what to do in the area, and was truly interested in seeing we had a good time visiting Willkes-Barre.
Especially the breakfast. Gail, the breakfast hostess was so efficient and pleasant, I felt like I was having breakfast at home. She was so pleasant and nice, she gave us suggestions on what to do in the area, and was truly interested in seeing we had a good time visiting Willkes-Barre.
Lawrence
Everything was very good except the entire second floor smelled line marijuana.
Camille
Great place to stop
Kimberly
The room was clean and very nice and comfortable
Damion
The rooms were incredibly clean, and the staff was super kind. The gym was nice, and they also have a pool. loved the free coffee and breakfast in the lobby.
Amy
Very loud until after midnight and strong odor of marijuana in the hallways. Waited at front desk for 10 minutes until someone finally appeared.
Sharon
Menu was fresh. No scrambled eggs. Look like frozen
Omelette pancake machine was not working,
The rooms had no where to hand towels after showering.
Floor mats were very small.
Omelette pancake machine was not working,
The rooms had no where to hand towels after showering.
Floor mats were very small.
Tammy
Everyone was friendly and the room very nice, clean and comfortable.
Milton
Clean rooms, upkeep of appliances and furniture was great. We were disappointed with breakfast!
Chris
Bathroom was dirty. Trash on night table. Hairs on the floor and in the tub. Check-in staff was great. Bed is good.
michael
The room was clean & comfortable
Tara
Staff was super nice and friendly. Only draw back was hot tub not working. The breakfast had a nice variety. And was comfortable area.
Denise
The newly remodeled rooms were beautiful! The check-in area, food area, hallways. elevators and rooms were very clean and updated with new decor and furniture. All of the food at the breakfast buffet was fresh and delicious. The staff was excellent- pleasant and courteous from the check-in desk to the cook at breakfast. Will definitely return for another stay.
James
a
Darrin C
Besides the Staff and pricing, I wouldn't stay in this particular location again. The staff were friendly, but the place was extremely dirty. We tried to stay somewhere else but it was too short notice so we cleaned ourselves. The vents blew out dirt so we kept dusting and that's the SECOND room we were moved to.
MaryAnn
Everything during our stay was perfect. Staff made sure we were totally comfortable and satisfied. Check-in was a breeze and even made sure we knew guest login for the room yse
MaryAnn
Great breakfast , very helpful staff
Bobbi Jo
Great room
William
The hotel smelled bad in the common areas.
Jason
Good experience
Richard
Clean Room
Sharon
Excellent stopover!
Staff was so courteous and helpful.
Staff was so courteous and helpful.
Ramona
Great Hotel with great staff
We walked into the hotel tired, hungry and pretty frazzled by a truck driver on the interstate who tried to run us off the road. But your staff were so kind, helpful and welcoming that we felt better immediately. Our check in was smooth and simple. They pointed us to a nearby restaurant with great food and our room was clean, quiet and comfortable.
Krysta
This was a very comfortable stay.
Chelsie
From the second you park and see the view to the smiling face at the front desk and the new clean rooms and can’t forget free coffee all day long.. Everything was amazing sadly we were excited to go for the hot tub but it was drained and not available for use during our stay.
PAMELA
Very pleased.
Kevin
The staff was very accommodating to our unique needs for having to stay here.
wendy
Very clean property.
Friendly staff
comfortable bedding.
Friendly staff
comfortable bedding.
Sonia
Everyone was great.
Erica
This room looked like they divided an actual hotel room in half and stuffed an armoire in it. The room was clean but crowded. We had to ask the staff for towels twice and they were not rude- but not friendly. They seemed annoyed to be bothered. The breakfast selection was great, but each day we had to ask for the coffee machine to be serviced. This hotel is fine, but not a great choice for traveling with small children. Probably will choose a different hotel next time.
Rick
First, the property itself is odd. The access road is dark and overgrown. The outside of the property is a mess. I stayed there before a year ago and it was the same situation. A lot of litter and junk piled around outside. The staff is nice and the room is fine. But this place has obviously seen some hard use. They do not seem to be keeping up with the wear and tear of daily use.
nathalie
The clerk wasnt at his post. Then later, he have been very rude over tge fact that he firgot to ask something basic on my registration and kept arguing with me. Very uncomfortable situation
Julie
The room was clean and comfortable. The staff is very nice. The only downfall is the toilets don’t have much pressure but that’s in this area. So you do need to flush them a few times.
Benny
Nice
Lanita
Nice property but floors were dirty
Christine
Everything was clean and well kept. I felt very comfortable staying and slept well. Breakfast was great with many things to choose from. Friendly staff..they were helpful an patient
FRANK
While the rooms are a bit small, and the bathroom more so, the property is quiet, convenient, has an excellent check-in staff and a very good buffet breakfast.
Nicholas
Nothing special to write home about by anymeans. Hot tub was not working. Pool was dirty. Once you get on the other floors of the hotel. Theres no air flow or ac in the hallways and once you go to your room for the first time. The ac is off so its hot and muggy until it fianlly cools off.
marcia
A place to sleep
Matthew
Easy check in, nice quiet room. Good breakfast.
Easy access off I-81
Easy access off I-81
Lee
Highly recommended, would stay again
Mary
Easy access to I 81. Many options for eateries. Comfortable bed. Quiet room. Perfect place to stop for a 1 night stat
Jasiel
clean, nice easy check in, friendly staff!
Richard
Very pleased with the rooms. Apparently newly renovated. Definitely stay again
Matthew
Great place!
Absolutely love it. Very clean, staff is absolutely great. We visited this hotel few times and never had any issues! Highly recommended!
Joel
Good
Emery
It was all OK
Bruce
Nice place to stay
C,T
They are currently updating the property. Room was recently renovated.
Location & surroundings
Holiday Inn Express Wilkes Barre East
1063 Highway 315, Wilkes Barre, United States
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Holiday Inn Express Wilkes Barre East
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