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Residence Inn By Marriott Scranton

Scranton - PA · United States

947 Viewmont DrView location

8.4/10Excellent396 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location9.0/109.0
Neighborhood8.0/108.0
Quality2.0/102.0
Value6.0/106.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott Scranton

Residence Inn Scranton is located just off I-81, 13 miles from Scranton International Airport. It features an indoor pool and free Wi-Fi throughout the hotel. All guest bedrooms at Residence Inn by Marriot Scranton come with a private bathroom, cable TV and a well-lit work desk.

In addition, every room features full kitchen facilities including stove, dishwasher and refrigerator. A hot buffet breakfast is served each morning in the hotel’s spacious cafe. There are also plenty of restaurants within a few minutes’ drive of the hotel, including Quaker Steak and Lube which is one mile away.

Residence Inn by Marriott Scranton is 5 miles from the center of Scranton. Montage Mountain Ski Resort is 11 miles away, and Scranton Country Club is 7 miles away.

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Scranton in Scranton (Dickson City), you'll be within a 10-minute drive of University of Scranton and Viewmont Mall. This hotel is 1.1 mi (1.7 km) from Lackawanna River and 1.7 mi (2.8 km) from Lackawanna River Heritage Trail.

Make yourself at home in one of the 78 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 12.00 per day
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Viewmont Mall 0.7 km / 0.5 mi
Lackawanna River 1.8 km / 1.1 mi
Lackawanna River Heritage Trail 2.9 km / 1.8 mi
Marywood University 4 km / 2.5 mi
Sette LaVerghetta Center for Performing Arts 4.4 km / 2.7 mi
Liberal Arts Center 4.5 km / 2.8 mi
Houdini Museum 4.6 km / 2.9 mi
Regal Dickson City 4.7 km / 2.9 mi
Michael and Dolores Insalaco Studio Arts Center 4.8 km / 3 mi
Lahey Family Fun Park 6.4 km / 4 mi
Smurfit Arts Center 7.5 km / 4.7 mi
The Commonwealth Medical College 7.7 km / 4.8 mi
Nay Aug Park 7.9 km / 4.9 mi
Moses Taylor Hospital 7.9 km / 4.9 mi
The Marketplace at Steamtown 8.4 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 78
  • Family rooms
  • hotel
  • Golf course
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
Show 22 more facilities & services
  • 24-hour securityExtra charge
  • FireplaceExtra charge
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • BarExtra charge
  • Business centreExtra charge
  • Indoor freshwater poolExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • SnacksExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • TennisExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 29 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable13 photos

    Room overview

    Smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Desk
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Microwave
    • Housekeeping
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    STUDIO KING SIZE BED

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Desk
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Microwave
    • Housekeeping
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 33 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable15 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom

    Facilities with extra charge

    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Housekeeping
    • Dishwasher
    • Ironing set
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    SUITE QUEEN SIZE BED

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom

    Facilities with extra charge

    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Housekeeping
    • Dishwasher
    • Ironing set
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Scranton

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott Scranton

8.4
Excellent
396 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
8.0 /10
Quality
2.0 /10
Value
6.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Jackie
Very good, clean hotel; the staff were lovely and the hot breakfast was good. Would absolutely recommend the Residence Inn.
Partner
10/10
Exceptional
01 Jul 2026
Beth
The staff was absolutely wonderful, they made sure we had an accommodation for my special needs son and our service dog.
Pet
6/10
Pleasant
02 May 2026
Jose
Place was fine. I was there for a week and nobody ever serviced my room. That was the only downside
Self
10/10
Exceptional
12 Apr 2026
Tammy
The property was great booking through Expedia was a disaster.
Very upset that I had to go to the “policy” section to see the pool in all the pictures was closed. In other online sites they said right on the page pool closed. I got 150 dollar credit to only use booking through them again for another vacation. The person wouldn’t give me a supervisor and was actually very rude and not listening to what I said. Because even in their policy section they showed me it said closed Monday-Thursday which would make it seem as if it were open Friday-Sunday. I had no choice but to accept something but I wasn’t very happy.
Family_with_children
10/10
Exceptional
09 Apr 2026
Kris
Stayed here for work, nice owners and nice place.
8/10
Excellent
03 Apr 2026
Michael
Friendly staff
Self
4/10
Poor
28 Mar 2026
Ashley
Honestly had the worst sleep ive ever had at a hotel before. I didnt realize i would have to listen to the Sams club unloading dock all night. Crashing and banging. It was so loud. The dishes in our room were dirty and had to be washed. I mean, the coffee mugs had rings in them... the breakfast, which is raved about, was pretty mid at best. They lacked options every morning. The sofa bed was also so uncomfortable my kid's had an awful time going to sleep. Unfortunately I wasnt happy with this stay.
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Verified traveler
The room was great
Leisure Self
10/10
Exceptional
20 Jan 2026
Kacy
Staff was kind and looked out for us and other guests after an incident of domestic conflict. Felt very much looked after.
Leisure Family
10/10
Exceptional
01 Jan 2026
Janice
Everything was great, Mike at the front desk was super helpful and knowledgeable of the area. Would love to stay again.
Business Partner
8/10
Excellent
29 Dec 2025
Samantha
Friendly staff, clean stay.
Leisure Family
10/10
Exceptional
24 Dec 2025
Dawn
All was great
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Nejat Nina
Stay is great! We just didn’t get the two bedrooms, they were sold out by the time we got in the hotel.we ended up having two separate one bedroom.my parents are elderly, and I had to be with them, but it didn’t work 😞
Leisure
10/10
Exceptional
22 Dec 2025
Verified traveler
The room is very clean and the bedding was comfortable. The kitchenette is definitely suitable with all the amenities of cookware and dinnerware included. They also give you paper towels and dishwasher soap.
Leisure Family
10/10
Exceptional
21 Dec 2025
Amanda
Great stay
Leisure Friends
10/10
Exceptional
19 Dec 2025
Kris
Clean quiet rooms, spent 11 nights.
Business Self
6/10
Pleasant
30 Nov 2025
David
To inform the customer since they had already spoken to them on the phone previously before they are coming from a long way with children that the pool was out of order.. very disappointing
Leisure Family_with_children
6/10
Pleasant
27 Nov 2025
Sally
I stayed at this hotel with my family and unfortunately we were disappointed with the condition of our room. The cleanliness was not up to Marriott’s usual standards. One of the bathrooms had urine on the floor near the toilet, which was extremely off-putting. The living room area also had an old, worn-out couch that really needs to be replaced.
Friends_and_family Family
4/10
Poor
17 Nov 2025
Camille
The room was inadequately heared.
You clean only every 3 days, no cleaning materials yo do sooner
Fresh towels every 3 days. Disgusting
When asked for every day, received lata evening
I couldn't pull out garbage bag due to injury, told
10/10
Exceptional
16 Nov 2025
Reggie
Good breakfast
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
Renee
Had a great room, enjoyed my time here.
10/10
Exceptional
14 Nov 2025
Jamar
Nice hotel, balcony was a treat, very close to great dining and entertainment options
Leisure Partner
10/10
Exceptional
12 Nov 2025
Roland
Easy check in and room was nice
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
John
Yes
Leisure Family
8/10
Excellent
28 Oct 2025
Marlaena
The staff is At excellent. So friendly and accommodating. The facility was clean. I was disappointed the pool was closed. We had hoped to make that part of our stay.
Leisure Partner
10/10
Exceptional
25 Oct 2025
Lindsay
Nice clean hotel but it was very noisy due to being close to the highway! The highway noise made it hard to sleep!
Leisure Family
8/10
Excellent
16 Oct 2025
Pao
Clean big suites, fridge, stove, dishwashers, & even a fireplace. Great hot breakfast options (eggs, sausage, potatoes, crock pot options) and cold breakfast options. Wished we stayed longer, just passing through.
Partner
10/10
Exceptional
14 Oct 2025
Walter
Easy check-in . Friendly staff
Leisure Family
10/10
Exceptional
10 Oct 2025
Larry
Mike was awesome during check-in
Leisure Family
10/10
Exceptional
10 Oct 2025
Robin
The night clerk who checked us in was so very polite and friendly. He greeted us when we came in and was very welcoming after our being on the road all day long. It was so nice of a change from some places we have stayed.! Very much appreciated.
Leisure Family
10/10
Exceptional
01 Oct 2025
Nicole
Plenty of shopping nearby.
10/10
Exceptional
22 Sep 2025
Kacee
Very nice stay
Leisure Partner
10/10
Exceptional
21 Sep 2025
Tony
Price was good
10/10
Exceptional
17 Sep 2025
John
We had a fantastic 6 night stay. All staff were friendly & helpful. Coffee & breakfast selections were of a delicious quality. Our room was very clean, comfortable & spacious.
Leisure Partner
10/10
Exceptional
04 Sep 2025
Olanrewaju
It was a good experience although we didn't get to swim, the pool was going through maintenance.
Leisure Family
10/10
Exceptional
31 Aug 2025
Jeffery
Great location, staff, and service!
Leisure Partner
2/10
Poor
29 Aug 2025
Greg

They'll overbook and give your room away

They overbooked the hotel and gave away our room, which we learned about after a 400 mile drive. We had booked a 2 room suite, which we needed for our family. They did offer a downgraded option but it didn't work for us, so we were offered a refund and the option to book another downgraded option at a different hotel next door. Not a good experience.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Deborah
Like home
10/10
Exceptional
02 Aug 2025
Rhiannon
Clean! Staff was very friendly! Rooms are big!
8/10
Excellent
02 Aug 2025
Ronald
As is typical with the wall mounted soap/shampoo dispensers, one was empty. Why should I have to check the room is properly supplied before taking a shower? An extra towel set wouldn’t have killed them either.
Leisure Partner
8/10
Excellent
17 Jul 2025
Nancy
The residence suite in in Scranton, Pennsylvania, Dickson city Pennsylvania, has three of the kindest front desk people that I have ever met customer service. I have been a customer service for over 50 years. I have no idea what their last names are, but, the gentleman that we always speak to at night‘s name is Michael, Mary Wilson and Edward.The rest of your staff could use a little extensive customer service services training.
Leisure Partner
4/10
Poor
13 Jul 2025
Daniel
We paid for a king suite and was told upon arrival only queen available. Had to pay for parking and the tv in bedroom did not work. Hotel showing age and not well kept. Will be switching hotels when visiting this area again
Leisure Family
10/10
Exceptional
08 Jul 2025
Deborah
Home away from home .... comfortable, quite,
Leisure Self
10/10
Exceptional
18 Jun 2025
Elizabeth
Very nice hotel. Breakfast was great with hot and cold options. Rooms were clean and comfortable. We booked a 1 bedroom but was upgraded to a 2 bedroom.
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Karen
The Inn was clean and in a perfect location. The staff was very polite and helpful! Michael the front desk evening manager was very helpful and gave us good recommendations of places to go and things to do in the area. My husband and I had a delightful stay. Planning on returning in the fall.
Leisure Partner
6/10
Pleasant
07 Jun 2025
Kathleen
at side super loud!
6/10
Pleasant
26 May 2025
Elizabeth
I was “upgraded” upon arrival to room 203 since they had no king beds available. I was told the room was bigger but the bed was smaller. I had stayed at this hotel two times prior and was looking forward to a king bed but I was too tired so just took the “upgrade”. Upon getting to my room I found the tv was broken with a little piece of paper that was taped to it saying it was out of order. The smaller sized bed was so lumpy, soft and broken in I was literally sinking in the middle. I’m sad because I have always loved my stays at this hotel and location but I might look else where next time as my experience was not the same as previous stays.
Leisure Self
10/10
Exceptional
25 May 2025
Bryan
Nice, quiet stay and helpful front desk staff
Leisure Partner
10/10
Exceptional
21 May 2025
Jim
Liked the fellow at the front desk, very polite and helpful. Really had his act together.
10/10
Exceptional
20 May 2025
Allen
Excellent property
Leisure Family
10/10
Exceptional
14 May 2025
Monica
I really enjoyed my stay here. It was very comfortable. I did not feel as though I was in a hotel. It felt like a studio apartment. I will be back.
Business Self
10/10
Exceptional
13 May 2025
Melissa
Excellent
10/10
Exceptional
03 May 2025
Michael
Great staff
Leisure Family
10/10
Exceptional
28 Apr 2025
Rhondao
I don’t understand why this hotel is rated 4 stars it is most definitely a 5 star establishment period!
Business_and_leisure Family_with_children
10/10
Exceptional
14 Apr 2025
Deborah
Shopping trails
Leisure
10/10
Exceptional
13 Apr 2025
Meaghan
Great room/staff.
Leisure Family_with_children
10/10
Exceptional
13 Apr 2025
Meaghan
I stay at a lot of hotels and this one was great! Cute kitchen/living room area. Pool was perfect for the kids. Definitely will come back!
Leisure Family_with_children
8/10
Excellent
25 Mar 2025
Stephen

Great room. A lot of barking dogs.

Loved the room. Spacious. Clean. Perfect for the work trip. The odd part of the experience was that it's clear there are some extended stay guests. And there were a lot of pets. I haven't ever stayed somewhere with as many pet sounds.
Business
10/10
Exceptional
11 Mar 2025
Christine
Very clean and quiet place to stay!!! Loved it
Business_and_leisure
6/10
Pleasant
08 Mar 2025
John
All was fine but dishwasher was out of order. Why would you give someone a room that was dysfunctional when other rooms were available ? Also room had auxiliary heater. Why?
Business
10/10
Exceptional
31 Jan 2025
Tammy
Had a amazing time there the pool was great
Partner
10/10
Exceptional
12 Jan 2025
Lametra
Staff was wonderful as always property always great. Everything was just perfect
Leisure Family
10/10
Exceptional
01 Jan 2025
Leisa
Great experience and comfortable stay. Very friendly staff and manager. Only surprise was the charge for parking!
Leisure Family
10/10
Exceptional
25 Dec 2024
Verified traveler
The staff was fantastic especially an employee named Mike. He was very accommodating and good to my family. Thank you!
Leisure Family
6/10
Pleasant
15 Dec 2024
Allyson
Heat was broken and room was frozen second day of stay, ended up checking out and they apologized but did nothing to fix it during the rest of the stay.
Friends_and_family Family
10/10
Exceptional
08 Dec 2024
Greg
It was great
10/10
Exceptional
24 Nov 2024
Matthew

Great stay

We lost power due to weather so my wife and I got this room to get some heat and shower. Room was great, had everything you would ever need. Man behind counter was great and super helpful. Great guy. Would stay again.
Partner
10/10
Exceptional
13 Nov 2024
Brandy
Very happy with the staff and how clean it is
Business Family
6/10
Pleasant
28 Oct 2024
Nancy
I dealt with several of the customer service people that went above and beyond to help us. Mary, Wilson, Mike, Jean, and Leah. They would greet you every day with a smile on their face..
Leisure Partner
8/10
Excellent
28 Oct 2024
Nancy
For the most part of it, the hotel was very clean, neat. Housekeeping could pay a little more attention to the clients need when you ask them to bring you more towels, etc. the only downside of it was is they just resurface their parking lot and felt the need that we as clients that stayed there should pay for it. I charge us $10 a night to stay. I live in Florida and I stay at five star hotels and they don’t charge it for parking.
Leisure Partner
2/10
Poor
21 Oct 2024
stanley j.
See. Dogs barking all night. Seem. to prefer animals over people.
10/10
Exceptional
16 Oct 2024
Imani
I had a great experience with this hotel! The room was super clean and the staff were extremely friendly! I will be back soon :)
2/10
Poor
13 Oct 2024
Lisa
Carpet dirty, water leaked from behind the refrigerator when turning on kitchen sink.
8/10
Excellent
29 Sep 2024
Owen
👍
10/10
Exceptional
08 Sep 2024
Deborah
Our stay was very comfortable....Home away from home....staff very friendly any accommodating
Leisure Family
10/10
Exceptional
28 Aug 2024
Annmarie
Very comfortable stay. Pleasant staff, clean and convenient.
Business_and_leisure Self
10/10
Exceptional
10 Aug 2024
Joe
I will be back
Business Self
10/10
Exceptional
04 Aug 2024
Judith
everything was just right, the spacious room,helpful staff, outdoor area to sit and relax, overall a very comfortable stay.
Leisure Family
2/10
Poor
29 Jul 2024
charles

Pet owners BE WARNED!!! Outrageous fee

As usual, i booked on hotels.com using the \"pet friendly\"filter. Got a very reasonable rate and booked it as non refundable as i was 10 minutes away. When i checked in i was told that the PET FEE WAS outrageous
it was non negotiable and since i had booked the room and it was non refundable (they did not offer a refundable option.
So i almost doubled the cost of my stay.
I feel this is a punitive charge and bears no relationship to any additional costs associated with my dog. They sidnt offer any additional services or benefit for my dog..
They should not be allowed to list themselves as pet friendly because they are just there to rip off people who use the website to find good, reasonable accommodations.
BE WARNED!!!
Friends_and_family Friends
8/10
Excellent
06 Jul 2024
ROBERT
Lighting in room is poor and needs to be improved
Need to put an ice bucket in room and an ice machine on each floor.
Leisure Partner
10/10
Exceptional
02 Jul 2024
Francis
The gent at the front desk, i believe Michael, was very courteous and helpful.
Leisure Partner
10/10
Exceptional
10 Jun 2024
leonard
Food mediocre and same each day
Leisure Family
8/10
Excellent
31 May 2024
David
Great
2/10
Poor
19 May 2024
Sarah
Didn’t even stay there we went to check in at 3 and were told our rooms weren’t ready yet to come back in an hour, when we arrived back within that hour we were told sorry we overbooked and no longer have any rooms available. Considering I was there for my daughter’s college graduation it was very difficult to find another place to stay and cost me double the money for another hotel! I will never stay at another Marriott hotel again
Business
10/10
Exceptional
21 Apr 2024
Karleigh

Excellent stay

Excellent service! Great room and complimentary breakfast! Friendly staff!
Partner
4/10
Poor
20 Apr 2024
Kathryn
We were put in an accessible room where the bathroom smelled like urine. My children found a Sativa vape in the pullout couch. The mattress on the pull out sofa was disgusting. Dog barking in room next door. It seems like all of the Residence Inns by Marriott are now being used as homeless shelters/halfway houses.
- The front desk and breakfast staff were very nice and professional.
Leisure Family
10/10
Exceptional
03 Apr 2024
Gustavo

Very complete hotel for long stays

Personnel is very friendly and they help you with any need. Rooms are very comfortable. Breakfast is complete, essence for long stays. The hotel location is very convenient since there are many restaurants, stores and services nearby.
Business
2/10
Poor
01 Apr 2024
Verified traveler
Rentamos porque queriamos pasar tiempo en la piscina cuando llegamos la piscina esta cerrada hacen 3 años. La persona de recepcion no me hablo nada de donde seria el desayuno ni a que hora seria. Tube que preguntar. La maquina de hielo no servia. En fin tubimos que rentar en otro lugar porque no teniamos nada para divertirnos en ese hotel.
Friends_and_family Family
10/10
Exceptional
17 Mar 2024
Harry

Perfect experience

Everything about this stay was great. It isnt always easy to find hotels that except dogs. They greeted our beagle with a biscuit and were very welcoming. It was a great stay and would stay again
Partner
10/10
Exceptional
13 Mar 2024
John
Great
10/10
Exceptional
01 Feb 2024
Jessica
Clean nice rooms
Leisure Partner
10/10
Exceptional
28 Jan 2024
dawn

Great stay nice area

The young lady that checked us in was wonderful went out of her way to make sure our stay was great she is very good at her job hotwl was clean and very comfortable highly reccomend going there
Partner
6/10
Pleasant
22 Jan 2024
Jim

No Football, broken toilet

The hotel needs to be renovated and cleaned more thoroughly. The door lock didn’t work and the toilet was broken. Both were fixed, but still….We checked in during the evening and the front desk clerk was in a t shirt and what looked to be pajama bottoms. On Sunday night we wanted to watch the football game and the hotel didn’t get CBS, so we had to go out in 20 degree weather to find somewhere to watch it. We should have been told they had direct tv and many stations were not available to watch. I probably will never stay in a Residence Inn again.
Friends_and_family Family
8/10
Excellent
18 Dec 2023
Celestine
The rooms where spacious and clean.
Business_and_leisure Self
10/10
Exceptional
01 Dec 2023
Sharon
Clean and quiet, nice stay
10/10
Exceptional
20 Nov 2023
Penny

Where angels reside

There are angels that work at this hotel. Liss, Jessica and Mary were so helpful after a very stressful and rough day of travel. I was emotionally and physically drained and they all went above and beyond any expectations I had. It was the best night in a hotel that I had in a week of travel. Thank you and God bless you all.
Self
4/10
Poor
02 Nov 2023
Jose
Ok
Business Family
10/10
Exceptional
29 Oct 2023
Mary
Great rooms great help
Clean well supplied
Leisure Pet
10/10
Exceptional
18 Oct 2023
Shirley
Hotel was clean and comfy.
Self
10/10
Exceptional
18 Oct 2023
Gerardo
The only thing that i disliked is that i booked the stay for a few days thinking there was a swimming pool as it advertised. My children and i got ready to go in the pool only to find out they haven't have a pool for a couple of years.
Leisure Family_with_children

Location & surroundings

Residence Inn By Marriott Scranton
947 Viewmont Dr, Scranton, United States

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Residence Inn By Marriott Scranton

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