Name: Ramada by Wyndham Sacramento
Address: 2600 Auburn Blvd, Sacramento, 95821, US

6/10

Pleasant

03 Aug 2026

ronald

Was not updated , pool out of order air conditioning wasn't very cold staff was very helpful

10/10

Exceptional

03 Aug 2026

Thomas

Balcony was great 👍

8/10

Excellent

02 Aug 2026

Janet

The location was convenient for my needs, although it was not in the most desirable part of town. The property needs some cleaning and upkeep, both inside and outside. There was an odd smell in the room that I could not identify. There was a balcony, but the door to the outside was sealed shut so there was no way to get fresh air. The room was clean, the TV worked well, there was hot water in the bathroom, and ice down the hall. The breakfast was minimal. The room was worth what I paid for it: no frills, but basic.

4/10

Poor

01 Aug 2026

Henry

This place is on the old side but almost nothing works properly.
All the gym equipment doesn’t work expect 1 machine
All the toasters were broken so you can’t cook a bagel
TV was fuzzy on one side
It’s OK to be old but if something is broken it should be replaced. Obviously the owners are looking to invest in maintenance so FYI expect to have issues.

2/10

Poor

31 Jul 2026

Debra

This Ramada is not the hotel to choose if you want to feel safe!!
If hot and want to keep a cool room not the place either. Feel safe NOT AT ALL. Was put in our room with a sliding door handle that was broken and did not lock. The bush below our scungie balcony was broken smashed like people have been in and out of the room from that door. This was 2nd floor.
The phone was not a hotel room...it was a house phone. Hair in fridge...bangs and dings like some used it as a living g space. The good thing was the bed was made nicely. We changed rooms.
2nd room on 2nd floor, the slider did lock but the bushes looked the same...jumped in. With this room all the outlets except one would not hold our charges when plugged in...just fell out. The air
Conditioners thermostat was super glued to 40 degrees, the fan level knob was broke off, It turned on with the air blowing(loud) stuck on high with very low warm air blowing out. Couldn't do anything about that so called working air cond. It was 100 outside so couldn't keep at a comfortable degree. Bathtub was scoured and scratched so badly. Gross hair in the shower curtain when I shook it.
Breakfast was average and the bed was clean. Pool was clean. This hotel rents out rooms for people to stay long term.
Security guard 24 7 who doesnt sit even near the 100 cameras they have behind front desk which is behind the front desk person. I suggest another Hotel.
Hotel.com needs to take this dump off site.

6/10

Pleasant

30 Jul 2026

Musa

We got there by midnight after calling and making sure it is ok to check in by midnight. When we got there, the reception had nobody. We had to wait for 12 minutes. The night guard was sitting by the door looking at me, not even trying to check if he can get the receptionist to come quicker. He was just flirting with a guy came in with a girl sitting on the couch. After I checked in, I asked for extra pillows and blankets. The receptionist said that someone will bring it to us. Sure enough, I got downstairs after waiting for 15 minutes, the guard was chatting with the receptionist. The guard came and took me to the laundry room, tried to fit some pillows with random cases, not even bed pillows. The bathtub was painted over, and the paint was pealing off. The food was not even enough although we weren’t too many at the breakfast time. It was not a pleasant experience overall.

6/10

Pleasant

26 Jul 2026

Baley

The room itself was clean but the rest of the building was obviously run down. The A/C didn’t work very well and was loud and the shower was very run down.

10/10

Exceptional

25 Jul 2026

SINOUANE

Room is clean. Breakfast need to improve.

6/10

Pleasant

22 Jul 2026

Ernesto

Ac is room didnt work good. A fan would've been more helpful then the ac unit in the hotel room

10/10

Exceptional

22 Jul 2026

Winnie

...

4/10

Poor

21 Jul 2026

Ahsan

not clean. maintainance is poor. Gym is totally ugly. Breakfast is also poor.

4/10

Poor

20 Jul 2026

Muhammad Ali

Air conditioning service is not well and water was not warm in shower

2/10

Poor

20 Jul 2026

Anita

Never cleaned my room my entire stay. No fresh towels didn’t take out my trash. Desk staff was very rude. I ask to speck to manager and she threw the business card at me. I asked for towels the last night 3 times never got them had to go to the desk to get them myself after calling 3 times

Partner

4/10

Poor

20 Jul 2026

Eric

I wouldnt stay here again

Self

4/10

Poor

19 Jul 2026

Vernon

The bathroom needs to be redone. Bathtub floor has chipped paint. The rugs needs to be changed. It looks like something from the 1980s.

Friends_and_family Friends

6/10

Pleasant

19 Jul 2026

Yaroslav

The property need some serious renovation
It's smells really old
And another thing its cash only really inconvenient

Family

2/10

Poor

18 Jul 2026

Cristina

Our stay at this hotel was extremely disappointing. The customer service was poor from the moment we arrived, and the staff showed little interest in addressing our concerns. Several of the advertised amenities were either unavailable or not functioning, which made our stay even more frustrating.

The cleanliness was unacceptable. The room did not appear to have been properly cleaned, and the overall condition of the hotel did not meet even basic expectations.

We seriously considered leaving and finding another hotel, but unfortunately everything in the area was fully booked, so we had no choice but to stay.

This was one of the worst hotel experiences we’ve had, and I would definitely not stay here again or recommend it to anyone.

Friends_and_family Family

2/10

Poor

16 Jul 2026

Julie

For being \"The Ramada\" this place was so run down and out dated. The rooms had no A/C. There was a 32\" TV that was going out and fuzzy. The tub in the bathroom was peeling and gross. Couldnt even take a bath if I wanted to. As for the staff, dont get me started. I asked for a late check out cause we did not arrive until 11pm
We switched rooms, but the new room was not much better but we delt with it. its 1pm and time to go and all of a sudden there is this non stop pounding on my door like someone was going to knock it down, I opened it and this man is standing there telling me that this room is not paid for. Excuse me? I had a reservation and the front desk switched me last night. dont know what you guys have going on around here but this is unacceptable.
NEVER EVER WILL I STAY THERE OR ANY HOTEL AFFILIATED WITH IT!!!
Also all of the buildings around this hotel were boarded up. Straight Ghetto

Friends_and_family Family

8/10

Excellent

13 Jul 2026

dale

The lady had the reception desk was very nice and very helpful. Got to the room, there was only 2 shower towels. There were no hand towels, so I had to ask for those. Also, when we got to the hotel room, they gave us a little coffee machine. But they only had decaffeinated. They didn't have any regular coffee. But in the morning breakfast, we could have all the coffee we wanted. So workout, the price is very reasonable.And the staff is very nice

2/10

Poor

13 Jul 2026

Aramis

If you don't enjoy the never-ending smell of cigarettes on this so called \"Non-Smoking\" property/rooms, then this is not the place for you especially if you have children.

Family_with_children

2/10

Poor

12 Jul 2026

Alexis

Not only did the front desk lady yell my room number out while there was a man making me and my group of all women EXTREMELY uncomfortable, but there was a DEAD ROACH in our bathroom, black mold on the ceiling and in the shower, stains on the sheets and the mirror and floors clearly haven't been swept or mopped in ages.
I'm never staying here again and will be attempting to get my money back.
DO NOT STAY HERE.

Friends

10/10

Exceptional

09 Jul 2026

Jimmy

I like spacious room they have & full blown breakfast dining area, with all friendly staff.

They have security guard in place at nite, to make hotel guest feel safe, it is great!

It would be nice to have worn chair & bathtub replaced.

Family_with_children

2/10

Poor

30 Jun 2026

Jorge

The room was infested with flies, I really had a terrible experience.

Self

10/10

Exceptional

30 Jun 2026

Elijah

It’s a great place to stay. It’s just a lot of activity around there, but since the rooms are inside is kind of safe, the AC is not controlled. It’s a high low in the shut off button on the wall. It didn’t work for my last night there, but they accommodated me with a fan and it was fixed within two hours

Family_with_children

4/10

Poor

28 Jun 2026

Chris

Room was not as expected. Several guests were questionable as far as personal safety. The greater hotel was not clean as a whole. Parking was fine. Would not stay here again.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Monique

The front staff female was very nice and helpful. Thank-you for being inclusive and accommodating a room that we needed for my disabled child.

Family_with_children

6/10

Pleasant

25 Jun 2026

Robert

The receptacle outlet in the bathroom was not working 😞 I informed the desk employee but the only thing she can offer me was to tell me the guy will be in around 10 am to try to fix it but that was to late for me so I ended up shaving in the laundry room where there was a working receptacle 😉 I had to improvise.....

Friends_and_family Friends

2/10

Poor

25 Jun 2026

Jason

This is the hottest hotel I’ve ever slept in. All of the air conditioners are turned off in the rooms so you have to run the air conditioner for hours before you even go to sleep. The hallways are boiling hot as well. The parking lot is atrocious and a sketchy place to park. In short, I believe this place is not for families or people looking to relax, but rather an in between space four people down on their luck and transients.

Friends_and_family Family

2/10

Poor

24 Jun 2026

Behram

The room floor was dirty. The AC was not working and the button was broken. We asked the front desk but the receptionist said I am not responsible for this and we managed to get a fan for the night which was terribly hot. Overall the experience was the worst for the money we paid on the website.

Business

2/10

Poor

24 Jun 2026

Lori

This is not the first time I have tried to stay at a Ramada Wyndham. Absolutely horrible

Family_with_children

2/10

Poor

22 Jun 2026

Juan

Nee

10/10

Exceptional

20 Jun 2026

raquel

It was dirty the rooms carpet and the hallways carpet dirty smelly some doors entrance looks were vandalized

Friends

10/10

Exceptional

18 Jun 2026

patel

Well maintained very clean with yummy breakfast

8/10

Excellent

16 Jun 2026

Tina

Breakfast was good

6/10

Pleasant

14 Jun 2026

María

No estoy de contestar

Family_with_children

4/10

Poor

14 Jun 2026

Katherine

This property is very run down and not well maintained. There is no central air conditioning in the public areas of the property despite it being hot outside. Air conditioning via fan vent in the rooms worked but did not keep the rooms cool. Breakfast area was dingy with few tables, few food offerings and the room for eating was poorly cleaned. The pool area was surprisingly nice and pleasant considering the condition of the rest of the property and was the only very positive thing about our stay. Very overpriced for the condition of the property.

Family_with_children

2/10

Poor

14 Jun 2026

Juan Carlos

The AC is useless. Super hot my room

4/10

Poor

13 Jun 2026

Steve

If you're looking for a quick stay, it's fine. But the room and property need some TLC.

Self

10/10

Exceptional

09 Jun 2026

Tiffany

The check in was, fast and easy the hotel and room was clean. Kids liked the waffles for breakfast. Wish there was a coffee maker in the room. Overall a good experience and we would stay there again if in the area

Friends_and_family Family

2/10

Poor

08 Jun 2026

Esperanza

Room appeared dirty. No has cleaned or vacuumed behind the furniture. The tub was gross. I put a towel at the bottom to stand on. The drain was just a hole. The phone, blow dryer and iron did not function correctly. The ironing board fell while I was using it. I thought I was going to a. WYNDHAM location, however I didn't know they were linked to this type of facility. I was very disappointed.

Self

6/10

Pleasant

07 Jun 2026

Samantha

The sheets were clean and shower was hot but this place is grimy.

2/10

Poor

03 Jun 2026

ron

There’s nothing unique about this property. It was dirty. I was on the toilet having a peaceful morning coffee there it was a cockroach came across my foot. There was gaps between the door. I could see the light the drapes had burn holes in it so did the blanket I can go on. I wouldn’t recommend this place at all and I stayed at a lot of hotels. In the disgusting shower that ran all night. And I already switched rooms the same since sincerely wrong

Self

4/10

Poor

03 Jun 2026

Anna Katrina

it is an old hotel but at least the hotel should be well kept, maintained and clean.. when we entered the room.we stayed in room 146. the bathroom has a lot of grimes. the carpet wasnt vacuumed well. there was a dead insect/bug in the bathroom. there was a problem woth plumbing. the tub was draining very slow. free breakfast but few choices otherwise thankful for free breakfast. parking was also free and big. only concern was the parking at the back feels unsafe for the people staying on the first floor. it has no railing for protection so God forbid a reckless driver accidentally hit the gas pedal instead of the brake the car would easily ram the wall of the hotel and cause injury to the people staying in that room.

Family_with_children

2/10

Poor

03 Jun 2026

David

Horrible don’t plan to come here

2/10

Poor

01 Jun 2026

Michael

Room did not have iron or ironing board, had to go to the front desk to get one. What else nobody came and cleaned our room we didn’t have. We only had one one roll of toilet paper and there was a lot of noise and a lot. A lot of noise after midnight just very discouraged and not happy we will not return.

4/10

Poor

01 Jun 2026

Lowell

Reserved an accessible room. Was give room 420. When I asked if this was an accessible room, the clerk did not know what I was asking. She understood handicap.
She indicated that that I did not tell her I needed that type of room. It was the option chosen on the web site. My room was switched to a room on the first floor. It was not an accessible room. It was the best they could do.

When I arrived in the room, there was a heavy bleach smell.

Sliding glass door worked well. However, the screen was half off and would not slide.

TV was extremely small.

There as not ventilation working in the bathroom. The vent cover was not attached to the wall.

Paint droppings were on the floor.

Turning on the shower was challenging. You had to adjust a piece under the spout. There as a confusing picture if you could make it out.

Toilet was too close to the tub.

Poor tile job.

Tissue dispenser was missing a box of tissue.

No hangers in the closet.

Bag on both garbage cans were tied on so tight that you had to force any trach down and that would tear the bag.

Pool was closed. Staff did not know why. Nice pictures on the web site of the pool.

Breakfast was bare minimum.

Entry/Exit was through main lobby. All the other access doors were marked \"Emergency Exit\". When I was leaving, a staff member came out one of the doors. I ask why the alarm didn't sound. I was told the alarms are not connected to the doors.

I will not be staying at this location again, nor recommend.

Self

2/10

Poor

26 May 2026

Erik

Security truck and a non-uniformed security guard smoking a cigarette outside the front door should have been our first warning. You have to walk through lobby and a maze to get to the old elevators to your floor. Upon entry you’ll find an outside patio door that won’t completely shut (fun if you have little ones), though the patio was covered in bird poop…bugs on the ceiling of the bathroom and a horrible looking bath tub with shower head that sprays in every direction but on you. Bed is hard as a rock, tv is about 20” and the air conditioning smells like smoke or mold…

Breakfast was a joke…waffle maker, some bread and bagels along with watered down milk and OJ. Go in hungry and leave hungrier. Bump into a prostitute at the elevator on your way back to your room.

This should be a pay by the hour hotel. For $100/night, I expected a lot more.

Friends_and_family Family

2/10

Poor

25 May 2026

Otho

This was one of the worst stays I have ever had, the only good thing was the lady who checked us in. The first night, we found out the tube/ shower had been repainted several times and the paint was coming off which was cause the drain to back up, making the shower useless. The pool was closed for repairs. The faucet handle was barely attached, but it was still usable. Next for a non smoking hotel the room smelled of smoke, the curtains had burn marks and there were cigarette butts on the balcony. Even with all this, this was not the worst place we had stayed.
The second night was the worst which was not entirely the hotels fault. It started at 10pm, our next door neighbors arrived for a birthday party with loud music and louder voices. At 12am they left ,we heard them outside and then they returned with more people at 3am then the party real started and lasted to 6. How no one notice all the people coming in on all the cameras. Someone had jammed open the ice maker so there was a pile of ice.Call down to the front office but no one picked up the phone.
Ramada was one of the best hotel at one time but now not so most. The price was right so I understand why people go there but it would be worth it to buy for someplace else I know I will from now on.

Partner

10/10

Exceptional

24 May 2026

Gustavo

Great night sleep 😴 Great service.

6/10

Pleasant

24 May 2026

Irma

The room was okay. The property needs a major upgrade. I wouldn’t stay there again, but it was the only thing available on this busy Memorial Day weekend.

Family_with_children

4/10

Poor

23 May 2026

Ivan

Breakfast was good. Expired fire alarm. Wouldn’t stop chirping. Got switched to a new room, with a broken shower.
Saw a roach in the hallways.

Self

2/10

Poor

21 May 2026

Amber

The room was terrible: it was full of cockroaches so disgusting my husband went to the bathroom at midnight and found cockroaches everywhere, cockroaches on the bed, night stands, on the little sofa, we couldn’t sleep after we noticed. This hotel needs a pet control urgently.

2/10

Poor

20 May 2026

Harjinder Singh

I got to the desk to check in and the attendant wasn’t even there to check me in… the site says 24 hr check in.

Family

4/10

Poor

17 May 2026

Carolina

La bañera no servía, no estaba completamente limpia la habitación y el área está horrible.

Family_with_children

4/10

Poor

08 May 2026

patricia

Breakfast was delicious food was always stocked. Staff was lacking and helpfulness but always available.

Family_with_children

6/10

Pleasant

01 May 2026

James

You get what you pay for. Opon a

10/10

Exceptional

29 Apr 2026

Steven E

Huge room great staff, food first Lol. The front desk has a very good PR and understand the importance of Ct relation that have positive impact to the business. Cheers!!!!

4/10

Poor

27 Apr 2026

Chris

We had 3 adults in our party but were only given 2 bath towels, one wash cloth, one hand towel and no bath mat. The thermostat was not working in our room. The coffee pot had to be moved into the bedroom from its regular location as there was no outlet to plug it in.

Family

10/10

Exceptional

18 Apr 2026

April

Yes the breakfast was fresh and they had to keep brining out food because they were running out. The room was clean

Partner

10/10

Exceptional

29 Mar 2026

Bradford

Yes

Partner

10/10

Exceptional

29 Mar 2026

Bradford

Yes

Partner

8/10

Excellent

29 Mar 2026

Aboubakar

Quiet place but not the lobby need some cleaning and lighting

Self

4/10

Poor

29 Mar 2026

Bob

Two people in front of me at check in were complaining and asking for refunds. Weird vibe. Staff was nice but ill not return to this property.

Family_with_children

2/10

Poor

17 Mar 2026

Eneyda

This was not a good experience for my family and myself , to begin with u were greeted by swarm of flies entering the lobby , the check in was fast , we were never notified that the air conditioner was not working at all which was terrible , hot and stuffy after a long drive from Los Angeles , we were told after the fact , also the tub was dirty as if it hadn’t been cleaned in months there was dirt streaks all over the tub , I would never stay here again , we were offered a fan after complaining about the ac , and they actually said do you want a heater or a fan ? Not sure if they were being funny ? The ac filter looked like it hadn’t been changed in years , I never leave reviews but this was by far one of the worsts stays ever , not to mention the tiny blurry tv but I could look past that , I hope they make some changes to make better experiences for there guests!!!!

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Aaron

My shower didn't work and they didn't have anybody to come out and look at it until morning

Self

2/10

Poor

11 Mar 2026

Sandra

There was no heat in the room and the original room was dirty

Self

2/10

Poor

07 Mar 2026

Yun Ching

This place smelled like an old casino, carpets and walls stained with old stale cigarette smells. Part of our counter was missing, there were blown out outlets that were not usable. Constant noice and parking lot activity from hotel residents throughout the night. Front staff was unprofessional and rude. I’d stay away from here at all cost. We had two nights booked, but only ended up staying one and stayed elsewhere for the last night.

Family_with_children

6/10

Pleasant

01 Mar 2026

Sheryl

The room the carpet was dirty.I had no coffee for the morning.There were no tissues in there.And I felt very unsafe at that hotel.

Self

2/10

Poor

25 Feb 2026

Christopher

The county clerk wouldn't accept our reservation because it wasn't in her computer had to sleep in my car even though I showed her the reservation gave her the number and even called support still didn't get fixed

8/10

Excellent

23 Feb 2026

Jeffrey

Room/bathroom and everything was clean, place had security which made the trip feel safe, breakfast was good, pool very wasn’t clean.

Family

8/10

Excellent

21 Feb 2026

Samuel

Customer service was really nice

10/10

Exceptional

21 Feb 2026

Dom

Everything good

Partner

2/10

Poor

15 Feb 2026

Michelle

Bad staff support

4/10

Poor

07 Feb 2026

Blake

-5 cockroaches, 2 being in the bed
-no heat and the room never got over 65 degrees.
-Outlets didn’t work

Leisure Partner

6/10

Pleasant

27 Jan 2026

Simone

There was no attendant at the front desk when we arrived. We had to wait 30 minutes before they came back from their lunch break.
The common areas of the hotel are in rundown condition.
My room was in great condition but so cold that we had to be provided with a space heater. I would not recommend this hotel to friends or family.

8/10

Excellent

25 Jan 2026

Omar

N/a

2/10

Poor

23 Jan 2026

alan

the room was cold, the room key was only for one day so every day i had to go back to the lobby to rerun the room key, every day when i got back to the hotel i had to go to the lobby to do the room key.

Business

2/10

Poor

19 Jan 2026

Heatherose

Room reeked of smoke, smoke detector had a plastic bag and rubber band over it. When we told their staff they said they didn’t have a maintenance person available to remove it and didn’t offer a different room.

There was no heat IN THE ENTIRE BUILDING and they were handing out space heaters to everyone. They did not make us aware when we checked in and don’t want to refund the night we stayed there.

Finally, the carpets and BR floors were sticky and there was some kind of white crusty splotch on the extra blanket they gave us when we told them we were freezing.

If it had been earlier when we got into town we’d have left immediately but we stayed the night and checked out in the morning.

You should not carry this hotel among your options, especially if you have no ability to force them to reimburse us for a night at a hotel that I plan to report to the fire marshal and dept of health when I get home.

Friends_and_family Family

4/10

Poor

17 Jan 2026

Bijaya Kumar

After traveling for 3.5 hrs and reaching at 9:30, we need to wait for another 40 mins to get the room check-in done as they have only one person and the person was away on break. The rooms were cold , as they don't have heater or ac. They provided a portable one, but that didn't help much. The carpet floor in the room felt damp when walked. Also there was a peculiar smell of dampness and smoke, in the hotel hallways , room and lobby. For such poor quality, the price was quite high. When I checked directly, the price was $90 for 2 queen bed whereas through hotel.com, the base price was $110+ , which doesn't make any sense. This is not at all a good experience stay.

Friends_and_family Family

2/10

Poor

17 Jan 2026

zan

The room does NOT have a heating facility and I thought it was centralized heating before went to sleep. In middle of the night, I felt so cold that I got up to ask help at the front desk, who was “well prepared” to lend me a portable heater! I am writing this at 2:20am

Family

2/10

Poor

02 Jan 2026

Rochel

The Hotel heat wasnt working so they gave us space heaters that didnt quite warm the room up the circuit breaker went out the room wasn't equipped with toilet paper my husband has low blood so he is always cold so he didnt enjoy his self at all..

Leisure Partner

2/10

Poor

23 Dec 2025

ryan

When you enter the lobby its smells like moldy rug, we wer informed that there is no heater in the room but the staff gave us a stand heater,then the electric power in our room went off & it takes ages before a staff to attend, stinky moldy room in the 4th floor, no hot chocolate cocoa for continental breakfast, no egg or any yougurt , they only have cereals, coffee & tea.

Friends_and_family Family

2/10

Poor

14 Dec 2025

Troy

This was the Worse experience i had the room was cold. They did not have heaters the staff wa not helpful. The elevators smelled bad an made alot of noise. Im never going back

Leisure Partner

2/10

Poor

10 Dec 2025

Sara

The heaters are broken! The people are rude and no accommodations to having no heaters.

Self

2/10

Poor

08 Dec 2025

Doreen

This hotel should be close for business. They had no heat in the hold building. They gave the customers a small heater to warm a large room. Due to everyone using the small heaters it caused a power outage all night. I asked for an extra blanket which never got delivered. I checked out the next day and was charged for two days I have not received my refund. I have called and emailed the manager many times with no help. The breakfast was not presented as delivered on line. No hot breakfast the waffle maker was not available. No eggs, no sausage bacon no toaster for the bread no milk. I just want my refund. I would appreciate a voucher for a free stay in the future at another hotel.

Friends_and_family Family

2/10

Poor

07 Dec 2025

Per

There was no heat in the room and no sheets for the sofa bed. We had to wait 3 hours for the sheets, and no one fixed the heat even though they promised they would.

Leisure Family

6/10

Pleasant

06 Dec 2025

Ida

It's December and there was no heat. A space heater was provided but it wasn't enough for me. Nice bed, fluffy pillows, fluffy towels, friendly staff.

Self

2/10

Poor

03 Dec 2025

Arturo

The room provided had no heat in 42 degree weather that night, Staff provided a portable heater that blew the electrical breakers. Staff was uninterested in correcting the issue, did not use the room for the 2 nights booked and no repose to refund request,
This lack of action reflects very poorly on Expedia. Will continue to use them because this is only really bad experience i've had with them but so far poor response.

Leisure Family

2/10

Poor

02 Dec 2025

Mikhail

The room was incredibly cold, and there wasn't even regular drinking water. There was a glassed-in balcony, but there was a harsh draft. Another thing I didn't like was that I paid for the room and when I arrived they started asking me to pay a $100 deposit, which was even more than the amount I paid for a night at the hotel.

2/10

Poor

02 Dec 2025

Darnel

The staffs are not friendly

2/10

Poor

01 Dec 2025

Dave

Do not stay here! There’s no heat for freezing nights. It’s filthy. People are screaming in the parking lot. Employees are awful. Stay away!

Business Partner

8/10

Excellent

26 Nov 2025

Jai.

Clean room and quiet

Leisure Friends

2/10

Poor

23 Nov 2025

Gabriela

Did not have toilet paper the front lady was rude.

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Roy

It was a pleasant stY

Partner

10/10

Exceptional

17 Nov 2025

Sara

Gfg

Self

8/10

Excellent

14 Nov 2025

Wendy

The facility is pretty run-down in general (not that things are broken, but it could use an update), but our room was surprisingly nice - clean, bright, with a nice balcony and view of the pool.

2/10

Poor

14 Nov 2025

Greg

The heater didn’t work. The electricity went out in half the room. It took 40 minutes to send a guy up at 10:00 pm. When he got there, he said he couldn’t fix it.
They moved me to another room. No heat, just a fan that blew cold air. For breakfast there was no milk for the cereal. Not a great place to stay.

Self

2/10

Poor

12 Nov 2025

Adrian

Front desk staff rude and wouldn’t stop texting when I asked her questions.

Leisure Family

2/10

Poor

09 Nov 2025

Michael

Nobody was there to check in. Had to wait an hour before anybody showed up.