Extended Stay America Sacramento Northgate

United States , Sacramento - CA
SACRAMENTO, 3825 Rosin Ct
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100 reviews shown

2/10

Poor

19 Mar 2026

Naomi

I did not get to enjoy this reservation. I was charged an unexpected $100.00 fee while I was in the process of checking in, which forced me to leave.

Business

10/10

Exceptional

18 Mar 2026

Chaming

Staff we're very polite and helpful while I was staying. Even though my card was having issues unlocked my door room staff was wonderful and patient. Good location to get a quick bite to any fast food restaurant.

Self

4/10

Poor

15 Mar 2026

john

It was pet friendly though I had none with me. Business friendly? Not for me. The floors were sticky and gross.
No coffee maker. No ice machine. No cups.

Self

10/10

Exceptional

05 Mar 2026

Marcella

Was quick check in, had everything I needed. No complaints.

8/10

Excellent

25 Feb 2026

Chaming

Very nice and clean but they're just no hair dryer

Partner

10/10

Exceptional

19 Feb 2026

Sunee

Staff members are very nice!

Self

10/10

Exceptional

15 Feb 2026

Rubin

It was a nice and clean room. The bed and pillows were so soft and comfortable. I was tempted to keep a pillow but decided not.

Partner

8/10

Excellent

13 Feb 2026

alan

i did not get any clean towels or garbage taken out or the bed made until after 4 nights. but it was nice and quiet so it was a peaceful 7 nights.

Self

2/10

Poor

25 Jan 2026

Chizoma

I did not stay. The front desk was neglected. No one answered. So I left.

4/10

Poor

08 Dec 2025

TIA

Staff is fine, but the bed is too rough and tilted. We had to sleep the other way, our feet toward headboard.. we can feel the wire from the bed. The chair is way too old and dirty, especially around dinning table.need newer chair so we can sit and enjoy our food.

all others items are ok.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Tylese

love this extended stay

Leisure Family

6/10

Pleasant

23 Nov 2025

joe

Room was clean, staff was really non existent, which was ok. The breakfast was just small muffins,packaged oatmeal, and breakfast bars. Not much. Overall, it served the purpose of my trip. Just a place to sleep.

Self

10/10

Exceptional

17 Nov 2025

Tylese

great place

Leisure

10/10

Exceptional

17 Nov 2025

Tylese

great staff

10/10

Exceptional

13 Nov 2025

Sunee

Staff are respectful, friendly & helpful

Business Self

4/10

Poor

12 Nov 2025

Anthony

Perhaps I’ve become accustomed to nice hotels being awarded a low star rating as opposed to low star hotels receiving a 2 1/2 to 3 star rating, but this place served its purpose, and I actually got a good nights sleep, but it looks nothing like the pictures of the three rooms we had rented. It was a hodgepodge of mismatched furnishings chest of drawers with missing handles and draw faces falling off them, combined with cigarette burned countertops.

Business

2/10

Poor

19 Oct 2025

James

Don’t stay here!

No kitchen. What they did have was in a small office.

Business

10/10

Exceptional

07 Oct 2025

Terrah

As a frequent guest of budget motel rooms, I can confidently say this was one of the best. I stayed for five days, and had no complaints whatsoever ^_^

Self

10/10

Exceptional

06 Oct 2025

Jessica

Not a lot of homeless

10/10

Exceptional

06 Oct 2025

Jennifer

Staff was very friendly and room was clean!

Leisure Family

6/10

Pleasant

05 Oct 2025

Tomas

Very noisy people next to us were in n out all night

Leisure Partner

6/10

Pleasant

24 Aug 2025

Verified traveler

It was okay

I was relocating and I needed a place to stay for a couple of days while I was in the process of vacating my apartment. This ESA was okay. Pros—the AC was good and there were places to eat nearby. Cons—the stove didn’t seem to work and the elevator conked out. This place was okay, but I’ve had better ESAs.

Business

6/10

Pleasant

18 Aug 2025

Holly

Could have been better

The television was constantly searching for a signal, I had to keep getting my keycard reswiped because after a couple times of going in I’d get locked out.

Friends_and_family Family

2/10

Poor

08 Aug 2025

Verified traveler

Not Recommended

cockroach problems 8/4 and 8/6

•The manager has walked into my room already without knocking 8/5,

•People have gone to the bathroom on the stairs literally next to my room and there is a lot of homeless sleeping outside,

I didn't want to seem ungrateful, but I feel uncomfortable there,

Business

4/10

Poor

26 Jul 2025

Marina

Never again

The room was dirty and run down, the walls are thin. They say free breakfast, but it's only coffe and packaged pastries. We thought it would be better than Motel 6. Will never stay in either again.

Business

2/10

Poor

25 Jul 2025

Sophia

Transient motel

We did not stay. It felt dirty. There was a suspicious guy watching us go into our room. There was another guy on the property doing drugs. I had 3 kids with me.

Friends_and_family Family

6/10

Pleasant

08 Jul 2025

Verified traveler

Although a bit sketchy area with a few people walking around, my stay was okay. I wasn't looking for anything extravagant. Just a night of rest. Which I did get. The noise was very noticable outside and above you can definitely hear stomping. Again not too bad just noticeable. Now the towels which were plenty , weren't clean could have taken another spin or three in the washer. I am thankful I packed my own towels,rags and had my own body wash. I was able to rest which was my main goal for the night. Would I refer this place to anyone? Let's just say it wouldn't be the first place I would recommend, it would be somewhere between 4 or 5 th choice. Again it's not the worse place but it isn't tbe best.

Self

10/10

Exceptional

29 Jun 2025

Tabitha

The service from the front desk lady at 1am was amazing I will be back

Partner

4/10

Poor

22 Jun 2025

David

Old room, cigarette burns/stains on counter and bathtub. Room smelled of stale cigarettes. Right next to freeway, very loud.

Leisure

2/10

Poor

26 May 2025

Harpreet

Firstly took long time to check in the wrong room was provided, after the new room with more charge was given, then provided unworkable keys. Room was far away, three times I had to walk to get things done. Finally Room provided was used by some one earlier but we were so tired at midnight time, we were helpless to go to front desk for fourth time.

Business Friends

10/10

Exceptional

18 May 2025

jose

The staff was amazing and tries to work with you. The older male manager was so sweet and understanding. Highly recommend.

Business_and_leisure Partner

8/10

Excellent

14 May 2025

Glenn

Had a kitchen

Leisure Family

2/10

Poor

13 May 2025

Verified traveler

Stuff of Nightmares

This was the grossest hotel I’ve had the displeasure of staying in. In wouldn’t have stepped foot in the shower for $500. The sink was clogged, water stains made the walls seem like they were actually crying.

Smelled like a pack a day smoker had done some time in this room. Smelly, dirty, the stuff of nightmares.

On the plus side, I don’t think I caught anything while I was there.

2/10

Poor

09 May 2025

Jose

The morning after check in the office manager threatened to call the police on me because the “room was not paid for” except it was pending in my account. after a whole mess and me paying cash for the two nights I was up this morning to the charges in my account POSTED!

2/10

Poor

08 May 2025

Jose

I was woken up early and told i had

4/10

Poor

04 May 2025

Neeraj

Not good cleaning in washroom

10/10

Exceptional

23 Apr 2025

Jose

Most of the staff are cool like the asian lady who works in the morning or the cute girl who works nights but some can be rude n creepy like the janitor guy who is always perving on my girlfriend. Like not even trying to hide the fact that he's a creepy perv who watched girls all day. Laterally stops what he's doing to walk past them, bump into them or just stair em down til they leave

2/10

Poor

20 Apr 2025

Verified traveler

No recommendations

Horrible management he is sneaky, he tried to come in my room twice when I was showering and once when I was in my underwear for fictional reasons and he goes in when I’m not there and when confronted will say he doesn’t want you at the motel if he can’t invade the privacy you pay for or try to control you by threatening your week being. Very poor management

Partner

4/10

Poor

13 Apr 2025

Suzanne

I arrived at 8:00 p.m. I went into the very small lobby. The security guard who I had a hard time understanding said the check in person would be back in a half hour and to wait in my car and the security guard would come to my car and bring me in the lobby to check in. That wasn’t professional to me. It was dark and I didn’t feel totally safe
sitting in my car. My room was sparsely furnished and there was one plastic glass. There was a sign on the counter in the bathroom that said “if you want shampoo ask at the desk.” The positives were it was quiet and close to the airport and reasonably priced.

Leisure Self

6/10

Pleasant

09 Apr 2025

Ericka

Staff was friendly and helpful, however, not the best area but decent.

2/10

Poor

08 Apr 2025

Maria

The facility was well under kept. The room was stuffy, dirty and smelled terrible. The staff Adat was really unwelcoming and not helpful. After 17 min after checking in, we checked out. I could not stay another min, we requested to cancel our reservation, but were told we could not because we “used the sink” and therefore would be charged the night stay. Honestly I didn’t even care, I just needed to be out of there. We will never be staying at an Extended stay again. Thank you

2/10

Poor

03 Apr 2025

Keshanna

The rooms smelled horrible. The toilet seat and bathtub was stained with hair and some sort of body fluid. There were people hang out in the parking lot drinking and smoking and playing loud music and talking loudly until 3am. The front desk clerk was rude and unclean. He literally blew his nose several times before giving my card back and never washed or sanitized his hands.

Business Self

8/10

Excellent

03 Apr 2025

Kiara

The employees for very helpful and polite. Especially Ariayi! 😁

Business_and_leisure Partner

10/10

Exceptional

28 Mar 2025

Kiara

The employees are very professional and very helpful!

Business Partner

6/10

Pleasant

01 Mar 2025

Christy

It was ok in a pinch. No coffee machine. You have to request it. No shampoo or conditioner. Dirty kitchen towel. Dirty floor. We were unhappy with it . Paid less for more else where.

Friends_and_family Family

2/10

Poor

18 Feb 2025

Tarynn

When we walked in the room it smelled musty and the AC was on it it was freezing. We dropped our bags turn the heater on and left came back the room absolutely wreaked of dog piss. This is a pet hotel, this also wasn't the room we were supposed to have. When I went to complain the guy was like you checked in 5 hours ago and you're just telling me this so I explained that we dropped our bags and left. He asked me if we did anything in the room to make it smell bad. I had to tell him we didn't piss all over the room. The room was not clean at all. I took a bunch of pictures but it doesn't look like I can post them on this site. Do not stay here!!!!

Leisure

6/10

Pleasant

10 Feb 2025

Octavio

Close to the job site

Business Self

2/10

Poor

31 Jan 2025

Akash

Place was terrible

Business Self

10/10

Exceptional

30 Jan 2025

Marie

Place for extended stay with smile

Relaxing, staff courteous and very pet friendly!

Self

10/10

Exceptional

29 Jan 2025

Gwen

Nothing unique no vending machines 😕

Pet

10/10

Exceptional

27 Jan 2025

Erik

Room was clean and service was great

Business Self

2/10

Poor

26 Dec 2024

Gina

Dirty

my room was sooo dirty the white socks I had on turned black from the dirty floor.

Friends_and_family Friends

4/10

Poor

23 Dec 2024

Ryan

This property is not really considered Northern Natomas as advertised. The property also looks nothing like the photo listed.
I was pretty disappointed and there were many nefarious looking people hanging out and doing laundry late at night.

Leisure Family

4/10

Poor

22 Dec 2024

Susan

Rthe cleaning staff needs instuction. The room felt dirty. Black floor in kitchen debri beh

8/10

Excellent

20 Dec 2024

Brandy

The beds and the little kitchenette were the best thing outta the stay transportation is a must have or you'll be finding your way either walking or taking Lyft or Uber the whole time otherwise it was a decent stay I don't think I'll be coming back do to public transportation not being available through out the morning

Business_and_leisure Partner

2/10

Poor

29 Nov 2024

Michele

I did NOT stay they did not honor expedia price and charged my card $20.82!

4/10

Poor

21 Nov 2024

Ana

Hotel was filthy, there was spiderwebs in the room, needs a lot of improvement

10/10

Exceptional

17 Nov 2024

cira

Staff is very kind and professional, area does not look that safe, some people wondering around late at night, but it was quiet

for what I understood people live and rent there for months at a time,

I guess is fair for what you pay

Leisure Partner

6/10

Pleasant

19 Oct 2024

Krista

Not the cleanest facility all around.. many outlets didn’t work, found a blood stain on the mattress cover.. staff are ok, not really outgoing or friendly but did seem like they deal with a lot of crap from the residents. There are many ppl living at this location. Place seems a bit run down and is not in a great neighborhood.

Leisure Partner

8/10

Excellent

15 Oct 2024

Taylor

Our room was clean and tidy. The bed was comfortable. Our bathroom sink was clogged when we checked in, but they came in and fixed it. Building is older and could use some updating, but it was a pleasant overall stay.

Leisure Partner

2/10

Poor

13 Oct 2024

Verified traveler

Don’t do it!

If you’re a Crack Head or Homeless then this is the place for you! It was absolutely Disgusting from the carpets not being vacuumed, a random sock and baby toy in the corner of the room, fingerprints or whatever all over the picture and Mirrors in the room, the soap scum and dirt in the shower, sticking to the floor with my flip flops, food on the wall, and the sheets not being clean!! And don’t expect to get any sleep, it’s located right next to the freeway and the doors opening and closing at ALL hours of the night, people outside your door, the crackhead in the next room yelling at their dog and setting off the Fire Alarm in their room at 5am or the person smoking right outside our door making the smoke come into our room through the AC unit. If you’re ok with all this then Have At it, wonderful place for your liking. BUT if not then continue looking and trust my judgement. I’ve stayed in bad motels before but then definitely topped the charts!

Partner

8/10

Excellent

06 Oct 2024

Francisco

Shady areas to stay. Nothing happened to me but I felt a little uneasy with the people around the hotel complex.

Leisure Self

2/10

Poor

30 Sep 2024

James

The property is full of homeless.

Business Partner

2/10

Poor

24 Sep 2024

Tyler

nothing

Business Self

6/10

Pleasant

13 Sep 2024

Monique

The manager was very disrespectful and rude. I needed a late check out, because my ride hadn't gotten there yet. I asked, he wasn't very nice.

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

kamisha

Need a pressure wash. Kinda dirty smells like dog! Noting a good ole pressure wash won’t fix

Leisure Self

4/10

Poor

03 Sep 2024

Ricardo

Lightning in the parking areas was not good. Area looked a little seedy. Bed was hard and noisy. Looked nothing like the pictures online. Floors were dirty. Could hair on the towels.

Business Self

2/10

Poor

02 Sep 2024

LEEANN

When I checked in the man at the front desk was rude. My room was disgusting. The only thing they did in the bathroom is put new soap and towels. It had not been cleaned. There was certain kinds of hair in the sink and the counter and toilet definitely had not been cleaned. The chair had crumbs on it and the comforter (which usually don’t get cleaned) had something on it. I left my room got a few hours, and when I came back my key card didn’t work. I had to wait 20 min for the receptionist to get off her lunch break and fix it. She said if the key gets too close to a cell phone or travels too far from the motel that is de-magnetizes. It was a horrible stay.

Leisure Self

6/10

Pleasant

09 Aug 2024

Napoleon

The people that were in the hotel

Partner

10/10

Exceptional

07 Aug 2024

Sabrina

Nice

2/10

Poor

28 Jul 2024

Michael

Arrived about 9PM, nobody would or could check me in for 30 mins, staff hardly spoke English and that was just to get my key.
30 mins after I got my room, took a shower and the front desk worker and a security guard knock on my door saying I was flooding the room below. There were people yelling and fighting through the evening and early in the morning people were shouting on the front balcony.

Leisure Self

2/10

Poor

28 Jul 2024

Claudia

Not good

very dirty. there were spiders and cockroaches the sheets and mattress is very old we will never return

Friends_and_family Family

4/10

Poor

22 Jul 2024

Chee

Will not be a returning customer

Pros- cheap for a quick one night stay. Easy & fast check in with staff. Lots of close by fast food restaurants.
Cons- I did not feel safe walking to my car at night because there are a lot of people just hanging around outside smoking pot/cigarette. The counter in our kitchen area of our room was super sticky. Complimentary shampoo is available upon request only. The bed was uncomfortable and the frame was not nailed to the wall. The TV did not work.

Friends_and_family Family

6/10

Pleasant

16 Jul 2024

Rosio

Water heads need to be fixed

Self

2/10

Poor

14 Jul 2024

Martha

We booked a king room, they gave us queen. No apology, no other accommodation made. Room smelled musty, long day at work did not need this. Would not recommend.

Business

4/10

Poor

13 Jul 2024

Salvador

What i dont like. Is that i havent. Gotten my deposit. Back and. Its been almost the. Hole day

4/10

Poor

06 Jul 2024

Lisa

You can do better

I would never stay here again. It was dirty. I don't think the bedding had been cleaned. I had two pancakes for pillows. The entire room had shotty work done on it the bathroom being the worst. Two positives.... the a/c worked really well and it was relatively quiet.

Self

2/10

Poor

05 Jul 2024

Shauna

COMPLETELY INFESTED WITH SPIDERS AND ROACHES CRAWLING EVERYWHERE UP AND DOWN THE WALLS. I WAS SWITHCED TO MUTIPLE ROOMS SAME THINGS HORRIBLE NEVER STAY THERE NEVER

Leisure Family

2/10

Poor

29 Jun 2024

Narasimhan

Not a great place

Leisure

4/10

Poor

16 Jun 2024

Verified traveler

Bad reviews

Very old not clean water hard had a funny smell they wont let me upload the photos but it was bad

Partner

8/10

Excellent

14 Jun 2024

Liza

This property wasn't very clean. The male customer service was very rude. We called for a wake up, that didn't happen. I would not stay there again.

10/10

Exceptional

08 Jun 2024

Margaret

Staff was friendly and efficient. Room clean and very quiet.

Leisure Partner

4/10

Poor

04 Jun 2024

Erlynn

this place is noisy, and the room was not smoke free.

Leisure Self

2/10

Poor

02 Jun 2024

Santiago

Well at first when i check in the guy on front gisve me my room walk in and notice they is 2 big roaches just then in the floor and the furniture was also dirty so i talk to the front desk they give me another room and i found a big spider and the bathroom soap was use so i this point i was irritated so i take the decision to just get a different hotel now this guy is trying not to give me my refund

Leisure Self

2/10

Poor

02 Jun 2024

Carlos

Dirty all around, dog’s hair on the bed, the carpet had cigarette burns, terrible condition of furniture, the room smelled disgusting, hair and bugs in the bathroom, no shampoo nor soap, dark spits on the walls, just terrible, we couldn’t sleep. The staff was rude and unprofessional, a security guard hit my window asking me if i had a room there and asked me for a parking permit which they never gave me… worst hotel I have ever been.

10/10

Exceptional

30 May 2024

Christopher

Business Traveler Friendly Hotel

I always feel bad not being able to leave a highly detailed review but honestly a good night’s sleep speaks volumes. I’m a regular business traveler and absolutely recommend this property. Clean, easy, fast.

Business

2/10

Poor

30 May 2024

Tamala

I did not have keys to my hotel system did not work i had to keep going to front office for check in my hotel room

2/10

Poor

25 May 2024

Maria Veronica

I didn't have a key. Had to go to office to have them let me in every time. Cause to make keys was broken and they never was able to fix during my stay. It was very inconvenience for me.

Friends_and_family Family

4/10

Poor

24 May 2024

zhongjian

Not good

Leisure Family

6/10

Pleasant

22 May 2024

Verified traveler

Plants and trees were very nice. Provided nice shade and a feeling of serenity.
The bathroom needed a good cleaning — toilet, bath tub AND the air vent. The dust, dirt and mold on the air vent was particularly unpleasant.
The mattress needed replacing — wires could be felt.

Leisure Friends

4/10

Poor

20 May 2024

Marlon

The bed was awful; felt like it sleeping on springs (literally). Old wobbly table/desk with one swivel office chair; couldn't enjoy a meal for two people. Rarely anybody at the front desk; had to wait for someone to come to get a muffin or package of oatmeal (complimentary breakfast) from behind the desk. If I had done a little research, probably would have stayed elsewhere.

Leisure Partner

2/10

Poor

19 May 2024

zhongjian

No shampoo, no conditioner, no coffee pots. shower room small

Leisure Family

2/10

Poor

10 May 2024

Seth

Disgusting

As soon as we checked in we noticed that the whole floor was sticky through out the room and bathroom!! Then when the student that I had with me sat in the bed the mattress on the sides sank all the way to the box spring on both sides and just stayed that way so he did not sleep good at all in fact he rolled off the bed that night because the mattress was at such a bad angle. Then the shower curtain, all the towel racks and even the sink were loose from the wall and thought they would come right out of the wall at any moment. It looked like the only thing clean in that room was the bedding. And last was that I think most of the people staying there were living at that place, it was gross and loud and I felt uncomfortable and embarrassed that that's where I took my student athlete to stay the night before a big golf tournament. We couldn't get out of there quick enough!!!

Business

4/10

Poor

07 May 2024

Alexa

When given our room the door lock was broken so we told management this and they shut the door and said someone will look at it but we would still be in the same room but when we said we were uncomfortable being in a room with a busted lock they complained before giving us a new room.

Leisure Friends

2/10

Poor

07 May 2024

Seth

Disgusting

Business

2/10

Poor

02 May 2024

Michael

VERY DIRTY ROOM

Business

4/10

Poor

28 Apr 2024

Rodney

Yuck

Bugs in the refrigerator, hair in the sinks and bathroom

Friends_and_family Family

10/10

Exceptional

22 Apr 2024

Amanda

Great hotel with amenities

Check in was very simple and quick. The hotel is clean and had everything I needed. The employees are so welcoming and friendly. I was surprised at how quiet the hotel is since it's not too far off the freeway. I had a great night's sleep and if I ever need to stay in the area again, I will rebook here.

Self

10/10

Exceptional

20 Apr 2024

Solomon

Good service

10/10

Exceptional

14 Apr 2024

Jessica

I had a great experience. The staff were nice and made sure I was ok throughout my trip. My room was super clean with no bugs.

Leisure Self