Name: Hilton Garden Inn Sacramento Airport/Natomas, CA
Address: 20 Advantage Ct., Sacramento, 95834, US

8/10

Excellent

16 Jul 2026

Sara

Very family friendly. There were kids in the lobby and pool up until late evening (no complaints our kiddo loved it).

With all the things happening in the main spaces the room was still very quiet and clean.

Family_with_children

8/10

Excellent

15 Jul 2026

Michael

Enjoyed our stay. Staff were helpful and pleasant. The only thing we would change would be opening the restaurant earlier than 7AM or offering a continental breakfast in the early morning. We had an early flight and were not able to eat before leaving for the airport.

Partner

10/10

Exceptional

14 Jul 2026

steven

k

Partner

6/10

Pleasant

11 Jul 2026

Rachel

Seems to have gone downhill. We have stopped here multiple times over the years on our road trips and it was always pretty good, this time was not so good. First, I emailed them after I booked it to add my Hilton honors account, but when I got there it was obvious they did not do that as I could not use the internet without paying. Then we needed an extra towel and an extra set of bedding but it took over an hour to get, we had to call front desk 3 times and go down there to try to get one. Finally someone brought it to us after we'd given up and gone to bed later than planned, they gave us a fat stack of towels and one extra blanket, not even what we asked for.
Then the pathetic bathroom \"door\" broke and we couldn't use it, my kids had to crawl in and out to use it because it's one of those useless sliding barn doors.
On top of that, the ice machine was broken on our floor.
It was still pretty clean outside of some hair in the shower, but we're not likely to return sadly.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

John

Great location. Clean Rooms and great customer service

10/10

Exceptional

04 Jul 2026

Michael

The front desk and shuttle driver were excellent, very friendly and helpful, I checked in after hours and there were very welcoming!

Partner

10/10

Exceptional

28 Jun 2026

Rafael

Nice hospitality from you guys today and the place was amazing

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

David

Nice clean hotel but they upcharge for everything...breakfast, $10 parking, $3 water bottles in your room. Beware that the price is not reflective of your stay.

Partner

4/10

Poor

16 Jun 2026

Felipe

The person who was staying above room 214 was making a bunch of noise and sounded like they were running around the room - It was 2am! Made a complaint and asked if we could get a refund for the night or any other accommodations, but all the was offered was a breakfast voucher and a check out extension is 1pm. This was frustrating and handled poorly in my opinion.

Partner

10/10

Exceptional

15 Jun 2026

Lorena

So many amenities so many restaurants perfect for families clean new. All around just a beautiful place.

Partner

2/10

Poor

15 Jun 2026

Jonathan

When we arrived we were told in an unfriendly way that because I was using Expedia to book the room, the hotel was oversold and they would not make a room available to me. They sent us to a different hotel located 20 minutes away, in the opposite direction from where we were headed the next day. I pointed this out, and the hotel did nothing to take our travel plans into consideration-- \"take it or leave it.\"

Partner

10/10

Exceptional

15 Jun 2026

Charles

N/A

4/10

Poor

10 Jun 2026

Marco

This property appeared very nice and and is kept very clean. The staff was not the most pleasant with the exception of the First Lady that checked me in. She was very kind and welcoming. The morning staff was not the same.
Room was very clean. The bed was very stiff and had the cheapest sleep I’ve had in a very long time. The pillows did not help out the case of the bad bed since they too were extremely loose and almost useless. I did not like that their parking situation was very limited and a vehicle had its window smashed overnight which did not make me feel safe with leaving anything in my vehicle. Breakfast was typical hotel breakfast for 17.99. Parking was reasonable at $10/night. I logged into the free WiFi for Hilton members and was still charged $4.95 for “premium” WiFi. I tried using my device without WiFi and it simply would not work inside room unless I used the hotel WiFi. Feels like a gimmick to me. Will not stay here again.

Self

10/10

Exceptional

08 Jun 2026

BARBARA

The room was clean and spacious, featuring comfortable beds and soft pillows. The cozy comforter added to the inviting atmosphere, and the blackout curtains ensured a dark environment for a good night’s sleep. The bath towels were absorbent and of good quality. Additionally, the pool was refreshing and well-maintained, making it a pleasant spot to relax. We found that the air conditioning could be a challenge for us at night.

The staff was friendly and helpful. Breakfast was included with our stay, offering a choice of buffet or cooked-to-order options. It featured coffee, tea, juices, toast, muffins, and small pastries.

I like that the parking was free, and there was an airport shuttle. We enjoyed our stay.

Partner

8/10

Excellent

08 Jun 2026

BARBARA

The room was clean, and the bed was comfortable with soft pillows. The bath towels were absorbent. I enjoyed the body wash, but I found the shampoo and conditioner to be a bit harsh for my hair. We had some difficulty adjusting the AC. However, the room did have blackout curtains, which was a plus.

Our breakfast was included for one day of our stay, and it was enjoyable. You could choose between a buffet breakfast or made-to-order options. There were sweet rolls, Toast, Muffins, a variety of juices, coffee, and tea.

The staff was very helpful and friendly.

I was disappointed that the room was not refreshed daily as advertised.

Partner

10/10

Exceptional

04 Jun 2026

domico ray

great service , nice quiet place..

Self

10/10

Exceptional

03 Jun 2026

Matila

Great stay!

Family_with_children

10/10

Exceptional

01 Jun 2026

Jane

Convenient, comfortable, and the restaurant was a wonderful surprise!

Partner

10/10

Exceptional

31 May 2026

Mercedes

Everyone there was very helpful and nice.

Family_with_children

10/10

Exceptional

31 May 2026

Beverlee

The breakfast for $18 could have been better with bigger selection.

10/10

Exceptional

29 May 2026

Corwin

We will stay here again

Pro:
- very good location, felt safe, near other properties
- restaurants nearby (short driving distance, open late nights)
- community and rooms are decent, definitely acceptable

Con:
- parking lot is under construction, lot can be full, if you get back late, no parking (happened to me)
- room cleaning is every other day (Note: we called in for each day for room cleaning and the hotel performed without fail)
- Consistently, counter staff can be a little more customer oriented. Note: they are “okay” as in acceptable. But twice, i am there and the morning front counter person was too busy/“engaged” with his colleague conversation, making me wait unnecessarily, and he did not acknowledge me.

Partner

8/10

Excellent

27 May 2026

Ivan

for the most part its was a great stay only issues I had were the mini fridge didn't work. they room was clean but they forgot to put the filters on the ac back and the shower drain cover not a big deal its a simple mistake. Other thing was the parking when booked wasn't told I would need to pay for parking to stay there that should be on there before I book a stay not a surprise email or told when I arrive and also if Im going to be charged to stay there should be enough parking the lot was full on my second night lucky security let me park my car by the main entrance. other than that its was a good its would be great if breakfast was included but there are many places near by to get food.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Edward

Great bar!

Self

10/10

Exceptional

25 May 2026

Karen

Rooms are clean and staff super helpful

Family_with_children

10/10

Exceptional

24 May 2026

Jonathan

The hotel had every amenities I wanted

Self

10/10

Exceptional

19 May 2026

Emily

I was really happy with my stay at this hotel. My room was spotless, had a nice little sofa, long desk/work area, comfy bed, microwave, Keurig, and mini fridge. I had very pleasant interactions with all of the staff, and I would stay here again in a minute if I come to Sacramento for work again. Great location too- 12 minutes to the capitol building in downtown, and close to lots of restaurants and grocery stores.

Self

2/10

Poor

18 May 2026

Nicole

After 10 hours of traveling I get to the hotel at midnight only for the front desk to tell me they do not have a room for us. I had a reservation obviously but that didn’t matter because they decided to give our room away and not notify us. The girl at the desk said her shift started at 11 and she called Expedia at 11:50 to tell them there was no room. HOW JUST HOW do you take reservations in the modern age and not know you don’t have a room for a customer. In addition they use the excuse that I booked through a third party. If you are going to treat people with respect why even take reservations from a third party. To make it worse there was no offer to find us a room at a sister location just sorry. At Midnight! We sat in the lobby trying to gather ourselves and find new accommodations at that hour which is very difficult. 40 minutes after we arrived another guest checked in but he magically had a room. This is beyond unacceptable. The Expedia customer service rep did an amazing job finding us another room at a Marriott branded hotel and their overnight staff we amazing in helping us get into a room at 1 am after being unassisted by Hilton. Honestly one of the worst experiences I’ve had and we travel often through Expedia and book Hilton branded hotels.

Partner

10/10

Exceptional

12 May 2026

Magdalena

Great

10/10

Exceptional

11 May 2026

Matthew

Great, no issues

10/10

Exceptional

03 May 2026

Nicole

.

Partner

6/10

Pleasant

02 May 2026

Babe

Bed isn’t great, but hotel is ok!

10/10

Exceptional

30 Apr 2026

Diane

Beware, you have to pay to park here in their parking lot!

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Julie

The food was excellent and Mindy working the bar and food service was amazing. The hotel was clean and quiet.

Partner

8/10

Excellent

21 Apr 2026

Alan

Check in and check out were painless. More than ample 110 volt outlets as well as USB A outlets. There are no USB C outlets Lots of desktop space for backpacks, phones, paraphernalia. Overall very spacious, clean room Refrig, ironing board, closet with drawers, very large dresser sofa sleeper, king size bed. A/c works. Access door wasn't taking our room card key. They fixed the door lock in less than 5 minutes. Wifi Download/upload in room 10 mbps sometimes better at 80 mbps, but for most part was a meager 10 MBPS We were initially given incorrect/non functioning card keys. Parking is not free but initial Expedia website said that it was free. I did bring it to their attention and they said they would waive my parking fee. We usually did'nt have a problem finding parking. They have a free airport shuttle. We did not use it because we had a car. The hotel is about a 5 minute drive from the airport. When we were there the Business Center (computer and printer) was not functioning. As a result I want able to print my boarding pass. A minor inconvenience. Maids, for some reason did not ever clean our room. We stayed 4 nights. I emptied my trash in the trash cans by the elevator: you remove the metal top to allow a small bag of trash to be dumped into it. Otherwise the small round opening in the top of the trash can is too small. We were charge for water we didn't consume. I challeged this charge and it was eventually retracted. Front desk staff not very friendly, but are civil.

Partner

10/10

Exceptional

21 Apr 2026

David

Clean property. Clean room

Self

10/10

Exceptional

20 Apr 2026

Sherri

Nice place and staff was very helpful

Partner

8/10

Excellent

20 Apr 2026

Cynthia

Unfortunately we weren't there long enough to utilize dining services.
Staff was great and room was clean and comfortable.
We used shuttle service to airport which was wonderful.

Business

10/10

Exceptional

20 Apr 2026

dawn

Nice clean room, several amenities, great breakfast, great location for other dining & shopping options.

2/10

Poor

19 Apr 2026

Theresa

Upon arrival, front desk staff was helping another customer. We stood patiently waiting to be helped/acknowledged and nothing. After 15-20 minutes, we took a seat still waiting to be acknowledged/helped. Nothing. I listened as the customer of ahead of us was tellling him about her issues with her room and he kept responding with La La La. I sent my daughter to the bar to get drinks, new bartender and had no idea what she was doing. Ordered a Pinot noir and the attendee thought it was a white wine and said they were out. My daughter had to point out where it was located. My daughter ordered a cocktail and the bartender used her phone to find out how to make it. As she was making it, she realized she don’t have all the ingredients and just handed it to my daughter. Still waiting to check in, I grabbed bottled water from the fridge which was not plugged in so the bottles
Of water were at room temp. After 50 minutes, we finally got checked in and received our room key. In the morning, we thought about breakfast but didn’t want to chance another delay so we ate at the airport. Horrible customer service!!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Susan

Cory at front desk check-in was pleasant and very helpful.

Family

10/10

Exceptional

18 Apr 2026

Karin

Staff waa nice and room was decently comfortable and clean.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Aliya

The staff were amazing! They let us check in early, so we got a nap before big event and people couple bit have been more kind! 10/10, highly recommended!

Partner

10/10

Exceptional

13 Apr 2026

Shari

this is probably one of the nicest places and the staff was absolutely lovely. Highly recommend.

Friends_and_family Friends

8/10

Excellent

13 Apr 2026

Denelle

Very clean and new property!

Pet

10/10

Exceptional

12 Apr 2026

Carolyn

I enjoyed staying here. It was clean, safe and had all the amenities. Plus it was in a central location close to restaurants and stores. Highly recommend.

Self

10/10

Exceptional

09 Apr 2026

ROSALINDA

Every time I'm in Sacramento I always stay at this hotel. It's very clean, the staff is excellent very very helpful.

10/10

Exceptional

08 Apr 2026

Jessica

Clean

10/10

Exceptional

03 Apr 2026

Christopher

Dinner in the restaurant was surprisingly good. Excellent food and service. The area is kept a bit cold but the meal made up for it.

Partner

10/10

Exceptional

02 Apr 2026

Jaime

Very clean hotel, rooms are spacious and quiet. There is a workout room on the ground floor, and food and bar. It is also perfectly situated near Freeway and lots of restaurants.

Self

10/10

Exceptional

01 Apr 2026

Kristella

friendly staff, felt safe for traveling alone.

Self

8/10

Excellent

31 Mar 2026

Jaylene

Nice place to stay with a shuttle. No free breakfast or jacuzzi. Clean room. Bed was firm but comfortable.
There was not a shuttle driver when we returned, but they got us a Lyft driver.

Partner

4/10

Poor

31 Mar 2026

Martha Yesica Lopez

You need to paid the breakfast
You need to paid the parking and no body they me nothing

10/10

Exceptional

31 Mar 2026

Kathleen

I live in the city but needed a quick getaway and Hilton provided just what I needed. Peace.

Self

6/10

Pleasant

30 Mar 2026

Naishara

My room did not include breakfast

Family_with_children

10/10

Exceptional

29 Mar 2026

Amanda

Clean room, good food and staff was friendly

Pet

10/10

Exceptional

28 Mar 2026

Kim

Clean, excellent restaurant/bar, friendly service: an overall great stay

4/10

Poor

28 Mar 2026

Anamarie

On my online reservation, it said breakfast was included, but when we got there they said it wasn't and was an extra charge. They didn't explain or ask us about anything when we got there, as if we were returning customers. Food looked good though

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Deena

Clean facility near the airport.

10/10

Exceptional

24 Mar 2026

Melissa

This was a one night stay due to an early flight the next morning, very clean property and staff was very helpful. I would definitely recommend this hotel.

10/10

Exceptional

24 Mar 2026

Tanya

My stay was short but great! Staff friendly and helpful. Hotel clean. Nice area, close to airport and restaurants. Would recommend!

Self

6/10

Pleasant

22 Mar 2026

Beth

NA

10/10

Exceptional

22 Mar 2026

Gail

Yes, very good shuttle service and on time.

Partner

10/10

Exceptional

19 Mar 2026

Stephanie

Beautiful hotel! Great location, extremely clean and well kept. Will definitely be staying there again.

Family_with_children

10/10

Exceptional

19 Mar 2026

Peter

The room was very clean and comfortable

10/10

Exceptional

19 Mar 2026

Manuel

Great stay

10/10

Exceptional

15 Mar 2026

Patricia J

Very clean room, bathroom and towels very clean and fresh. Bed was comfortable. I would stay again!

Family

10/10

Exceptional

15 Mar 2026

Grace

The hotel was pleasant to stay at in Sacramento. The continental breakfast was included in our stay, but $17.99 per person if not included. It was options of dry eggs, dry potatoes, dry sausage and extra crispy bacon. There was also cereal, fresh berries and decadent pastries that were good. It was quite and we had no issues with noise when sleeping. Overall a good experience.

10/10

Exceptional

12 Mar 2026

Ellen

very clean and

10/10

Exceptional

10 Mar 2026

Cielo

The hotel is perfect place. Near to restaurant & mall. Very clean, quite and easy parking. Most importantly pet are allowed.

8/10

Excellent

02 Mar 2026

Mathew

Room was spacious, clean, and the amenities are modern.

6/10

Pleasant

28 Feb 2026

Raymond

$10 extra parking

10/10

Exceptional

28 Feb 2026

Danelle

Beautiful, clean hotel!!!! The front desk staff was very friendly. We'd definitely stay here again.

Family

10/10

Exceptional

27 Feb 2026

Janet

Friendly staff, nice room

Partner

6/10

Pleasant

27 Feb 2026

Roberto

Kind of smelly, maybe was only that day

Partner

6/10

Pleasant

19 Feb 2026

Nathan

I feel it is very disappointing that all Hilton Gardens are Not the same. I’ve stayed at 3 different locations and this one was my least favorite. I feel every hotel’s goal is to reach the, “Home away Home,” feeling and this hotel did not accomplish this goal.

Self

8/10

Excellent

18 Feb 2026

Kandis

Room was great but there was no parking available, as the lot was full two of the nights we stayed. We had to park in the emergency vehicle zone two of the three nights we stayed.

Partner

6/10

Pleasant

16 Feb 2026

Lisa

The room was very spacious and clean. The parking is absolutely unacceptable. We had to go to the front desk twice to try to ask them where we should park even though we paid a parking fee. There was limited spots available and they had an event going on at the hotel and people parked all along the fire lane blocking one of the entrances. Also, our room was never cleaned once in the four days we were there. we didn’t have a sign on the door, but no one came by to even tidy up or ask if we needed new towels. This is the third time we have to get this hotel and will probably be our last. We were really disappointed. I would love to give five stars to the lady who checked us, Vanessa was wonderful and so patient.

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Nicolas

The pillows deflated so often i woke up multiple times with a sore neck. The first night a sewage smell kept seeping out of the toilet. There was an constant hum/ringing sound comming from somewhere that kept me up. The thermostate kept reseting to other temperatures.

Business Self

6/10

Pleasant

09 Feb 2026

Ronald

Our room was very clean. However, we had to ask for the shampoo and shower gel bottles to be filled. Lightbulb burned out next to the bed. Bed and pillows very uncomfortable. For the amount they charged you could do better elsewhere.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Galina

This hotel is very clean and safe and they also provided a crib for our baby. We loved our stay.

Business_and_leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Kimberly

Very clean room nice staff and great food

Leisure Partner

10/10

Exceptional

31 Jan 2026

William

Clean, quiet room, with comfortable bed. Check in was efficient.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Lacharde

Clean property with friendly staff and a quiet stay. Nice gym, plenty of parking, and a solid bar setup. Located in a community with lots of new developments, plus easy access to food and shops. Convenient freeway access and just over 10 minutes from downtown.

Leisure Partner

8/10

Excellent

15 Jan 2026

Karen

Refrigerator wasn’t working for a whole week. It took multiples stops a the front desk before the same lady who does stocking of snacks finally came through with my request. I wasn’t able to have drinks in my room without constantly getting ice.

Self

10/10

Exceptional

08 Jan 2026

Anthony

airport shuttle on time and convenient

10/10

Exceptional

05 Jan 2026

Lee

Great staff. Friendly. Courteous. Wonderful room.

Self

6/10

Pleasant

27 Dec 2025

Stephen

We checked in on 12/23 and checked out 12/27. During this time, we never received any housekeeping at all. There was a sign in the room that said they would replace our towels, refill the amenities, and empty the trash every other day. None of those things happened during our stay. That and the fact that the continental breakfast was not included without an additional fee were annoyances but other than that the room was clean when we arrived.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Jackie

Courteous staff

Leisure Family

2/10

Poor

24 Dec 2025

Michael

Room is good took an hour to check in

10/10

Exceptional

11 Dec 2025

Brittany

Amazing breakfast and staff.

Leisure Self

10/10

Exceptional

29 Nov 2025

Craig

We loved the staff; everyone was extremely helpful and friendly. The hotel is amazingly quiet considering how close it is to the highway. Breakfast was delicious, and our dinner exceeded expectations. My only disappointment was our bathroom. The shower floor is very slippery when wet, obviously dangerous. And there were some long hairs (not ours) on the shower floor and in the one of the bath towels.

Partner

10/10

Exceptional

29 Nov 2025

Jill

The hotel was beautifully decorated and clean. The restaurant and bar was very nice. We enjoyed our room as well.

10/10

Exceptional

19 Nov 2025

Shannon

Front staff and shuttle driver were incredible friendly and great service. Will come again!

Business_and_leisure Self