Doubletree by Hilton Racine Harbourwalk, WI

United States , Racine - WI
RACINE, 223 Gaslight Circle
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Jean

I only used the gym, and it was very clean and well equipped. It met my needs

Self

8/10

Excellent

08 Mar 2026

Nancy

Modern. Small bathrooms

10/10

Exceptional

04 Mar 2026

Dashika

Clean room, quiet, nice staff easy to check in

10/10

Exceptional

02 Mar 2026

Jean

Room was very clean & gym was well equipped

Self

2/10

Poor

22 Feb 2026

Hanady

Dirty bed sheet hair dryer was broken sink in bathroom broken i regret going there its too expensive for a very bad dirty room, i even check out early because how smelly the sheet

Partner

10/10

Exceptional

22 Feb 2026

Gladys

clean room, staff, amenities,

Family_with_children

10/10

Exceptional

20 Feb 2026

JACQUIE

Great location.
Very clean.

Partner

2/10

Poor

15 Feb 2026

Derrick

Gotta pay for breakfast then they don’t tell you before you get the wrong that you gotta put a $250 deposit

10/10

Exceptional

02 Feb 2026

Bradlee

Nice and remodeled

Leisure Family

10/10

Exceptional

31 Jan 2026

Joan

Great place

Business Partner

2/10

Poor

26 Jan 2026

Alicia

Pool area

10/10

Exceptional

25 Jan 2026

Paulette

Clean and comfy quiet calm vibes room slept good will come again didn’t like no continental breakfast for the price of stay though

Partner

10/10

Exceptional

22 Jan 2026

Thomas

Location and room

Business_and_leisure Friends

2/10

Poor

21 Jan 2026

Daniel

I was not

2/10

Poor

19 Jan 2026

Michael

Hair in the tub, leak around the toilet... light around mirrior was flasing, wanst working right. The bathroom setup is horrible, a tub and toilet in one room and the sink to wash your hands in another....hardwood floors in bedrooms is not a comfy feel.

Leisure Family

6/10

Pleasant

11 Jan 2026

Mark

They’re currently renovating so there’s stuff lying around the property.

Also noise is an issue. I heard the family next door all night and anytime someone walked by outside I could hear their conversation.

Leisure Self

10/10

Exceptional

09 Jan 2026

Guadalupe

everything in the hotel from the staff to the amenities were great.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Chloe

The staff was courteous and helpful. Our room was spectacular!

Leisure Partner

8/10

Excellent

22 Dec 2025

Kenneth

Yes

10/10

Exceptional

05 Dec 2025

Jacqueline

It was enjoyable, the front desk person Gianni was excellent. Very helpful

Partner

10/10

Exceptional

29 Nov 2025

Josanthia

I truly appreciate the kindness and understanding of the staff, I had already prepaid for my stay and inclement weather was approaching so I made the decision to cut my stay short. I spoke with one of the guest service agents and she helped with getting a refund for the days I wouldn't be staying. The property is beautiful and i definitely will be returning during the summer.

Leisure Partner

2/10

Poor

15 Nov 2025

Kendra

This was truly the worst experience. I’m an IHG member and I tried to step out of my comfort zone and try this hotel. Horrible decision. I checked in, went to the room, smelled AWFUL. Like straight sewer. I went down to the front desk, myself and 2 other guests were waiting for over 15 minutes for the front desk employee to show up. She switched my room on the other side of the building, SAME AWFUL SMELL. I went down and asked her if there’s some kind of sewage issue and she said a couple other guests complained but she’s hoping it “just goes away”. I was tired and not trying to keep switching rooms so I sat in the horrible smell all night long. Near the toilet was the worst. Went to take a shower, the body wash was completely empty. I was so angry.
Then this morning I had just checked out. Went to the car and dropped my belongings and realized I didn’t have my car keys and I left them in the room on the dresser. I ran back in and asked the front desk attendant if I could get back in my room to grab my key. She refused to let me back in without my ID which was allllll the way in the parking garage even though she just seen me check out. She could have even offered to just go in and grab the key for me but she made me walk back out to my car to get my ID. I’m just baffled that I spent almost $200 on a room to experience all of this. I am not the type to complain but this was a horrible experience and I will never go back to or recommend a Hilton hotel.

Self

6/10

Pleasant

13 Nov 2025

Casey

Room and location were great. The key card unit was down so I never got a key, made for a less than stellar stay.

Business

6/10

Pleasant

08 Nov 2025

Amy

Room was clean and beds comfortable, that was best part. Dim lighting throughout, no communication of late breakfast start on Saturdays, late to open and food not ready when it did open. Pastries and bagels stale. Had a private party in “restaurant” the night before that is not really a restaurant. No room service available from the non-restaurant (despite a banner showing a delicious looking pizza by the entrance of “restaurant”) Ended up eating at supper club next door which was fine but pretty fancy and pricey for a meal with a 13 year old. Overall was ok, kid enjoyed the pool, and the view is nice. Not up to snuff with other Doubletrees I’ve stayed at.

Friends_and_family Family

4/10

Poor

05 Nov 2025

Jamie

Hot tub was closed for cleaning and unusable during our stay pool was cold

Leisure Family

10/10

Exceptional

03 Nov 2025

Joanne

Everything was great. I will book again

8/10

Excellent

28 Oct 2025

Jeff

N/A

Friends_and_family Friends

6/10

Pleasant

09 Oct 2025

Tiara

This is not a 4 star hotel. I was disappointed in my stay. The view was nice and staff was friendly but that is about it. My linens had a spot, I asked for new linens and had to make my own bed. Then the fridge, microwave, and light didn’t work. I didn’t have time to have them come fix, so I used a family member’s who stayed in a different room. I dropped my ring and when I went to pick up found someone else’s sock and some type of nut that was not mine. They didn’t even lift the bed to clean. There was also a bunch of coffee that seemed like it slipped between the glass so they just needed to lift it to clean. In our other party’s room they found a kid’s shoe. Mind you the bed has a block so it wasn’t deep where they couldn’t see, they didn’t even lift to check. We also didn’t get our welcome cookie which is obviously not a big deal but something my family and I joked about when we saw the car outside advertising it. I don’t know why it is labeled a 4 star, it is maybe a 3 star. The breakfast was good and pool seemed nice, though we didn’t have time to utilize. Can’t get over the lack of cleanliness though.

Business Family

10/10

Exceptional

04 Oct 2025

Dianna

Staff was very accommodating

Business_and_leisure Self

10/10

Exceptional

27 Sep 2025

Travis

Great location

Partner

10/10

Exceptional

23 Sep 2025

Melissa

Lovely

8/10

Excellent

17 Sep 2025

Stephanie

Great Stay

The room was a little small but absolutely fine. The bathroom was small also. The chair that had to sit in was a sling chair. Not great for everyone. The hotel overall was great, very nice and right on the water/marina. Definitely would stay there again if in Racine.

Partner

8/10

Excellent

14 Sep 2025

Mary

Although going through remodeling, the property was in good condition. The lake views are mesmerizing. The tv system was cumbersome. Sent a message to staff but no one contacted us. There were no guides to help. Overall though, it was a very nice stay.

Leisure Family

4/10

Poor

01 Sep 2025

Adrian

We paid for a marine view and there was a parked trailer blocking our view during our stay.

Family

10/10

Exceptional

30 Aug 2025

Joseph

Beautiful place and surroundings- right on the water and close to home.

8/10

Excellent

27 Aug 2025

Jennifer

The setting of the breakfast room (overlooking the marina) is lovely early in the morning. There is an extra fee and it is a standard buffet, but service was prompt and the atmosphere was pleasant and convenient. Hotel was much cleaner than the last time I stayed there and is undergoing some remodeling. I love that there are only three floors and that staircases are pleasant and readily available. Also nice to be able to step outside and walk along Lake Michigan, or up to Racine’s Main Street where there are a few restaurants, etc.

Business_and_leisure Family

8/10

Excellent

26 Aug 2025

Amy

It was nice to be in walking distance to our friends boat!

Leisure

8/10

Excellent

24 Aug 2025

Carol

Although I didn’t get the room I originally booked (room with a marina view) due to issues with the room the staff did everything to make up for the inconvenience. Loved the hotel and the room I did get was spacious and comfortable. I would book here again.

Leisure Friends

10/10

Exceptional

24 Aug 2025

John

We enjoyed staying at this hotel. It is clean and well-maintained. The location is great for walking around the marina and downtown. Hotel staff were super helpful and friendly.

Leisure Partner

8/10

Excellent

21 Aug 2025

Tamera

QUIET

Leisure Friends

10/10

Exceptional

18 Aug 2025

Isabel

Location

Leisure Family

10/10

Exceptional

15 Aug 2025

Scott

Great location. Clean and quiet. Helpful, friendly staff.

10/10

Exceptional

12 Aug 2025

Mike

It was a great stay , the hotel's staff was courteous and polite. Always happy to assist and make sure they stay was enjoyable . Jessica was extremely helpful with our stay and service of the room .

Business_and_leisure Family

2/10

Poor

11 Aug 2025

Dawn Marie

When I arrived I was told there were no rooms available even though I had a confirmation number and had to find another hotel in a different town.

6/10

Pleasant

06 Aug 2025

joan

Missing good WiFi

The hotel was doing renovations and WiFi was awful. Good thing I was there only one night. Could not download files. Had to go to another location. Awful

Self

2/10

Poor

03 Aug 2025

Verified traveler

Disappointed.

The staff was okay but the neighboring room decided to smoke pot so it wreaked the whole night. We brought our 4 year old and were awoken at 9:30 by a firework display. A heads up on that would have been nice. There was stuff under the bed skirt like they didn't clean it. The breakfast staff wasn't very helpful and the food was not very good.

8/10

Excellent

20 Jul 2025

Jacob

Denied late check out but place was empty and tv remote needed batteries

Business_and_leisure Family

10/10

Exceptional

20 Jul 2025

Christopher

Definitely will come back!

8/10

Excellent

19 Jul 2025

Laura

Mostly fine

Great location. Great restaurant in hotel. Good breakfast restaurants nearby. Some maintenance issues. Door to room didn't close or open easily. Bed frame must of been broken and repaired, because studs were sticking out which I hit and hurt my ankle on. Room had a bad smell. I think the carpet needed cleaning. AC needs a deflector as it blew directly on me and I ended up with a cold!

Partner

10/10

Exceptional

18 Jul 2025

LATANYA

Excellent Staff & Service!

Leisure Family

6/10

Pleasant

08 Jul 2025

Jennifer

Going downhill?

We have stayed here several times and generally enjoy it for the location on the Marina, walkability, and availability of staircases. However, on our most recent visit, one of the lamps in the room was so filthy that I was afraid to touch it. Also, there were a lot of hidden fees when booking through Hotels.com that turned me off to the app in general.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Jessica

Great stay

Super quiet and beautiful. Easy to get to and staff very friendly. I definitely stay here again.

Self

10/10

Exceptional

06 Jul 2025

Satya

All I have to say is when a family book 2 room . They should be offering rooms next to the other. Upon request 2 twice once when we booked we called and the day before. We did not get rooms next to the other. I had a old mom and my kids. Also don't think front desk is friendly . It was upon check-in.

Friends_and_family Family

4/10

Poor

06 Jul 2025

Diane

Parking garage was suppose to be free.. the process was not explained well resulting un is paying the first time.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Brayn

The room was very clean - would have liked some more TV Show choices but the rest was great

Business_and_leisure Self

10/10

Exceptional

05 Jul 2025

phillip

Very helpful

Leisure Family

10/10

Exceptional

04 Jul 2025

Elizabeth

Great experience and location

10/10

Exceptional

01 Jul 2025

Jen

Gianni is a keeper. He was so helpful with information about the hotel's amenities and things to do nearby the hotel.

Leisure Self

8/10

Excellent

27 Jun 2025

Lacie

The parking garage is a little confusing because it's not clearly labeled as the garage for the hotel. Expedia shows there to be EV charging at this hotel; there is not. The room was clean and we had everything we expected. The hallways and lobby were rather warm and bordering on uncomfortable.

Leisure Family

8/10

Excellent

25 Jun 2025

Judith

Could be a little friendlier

Leisure Self

10/10

Exceptional

24 Jun 2025

SONIA R

Everything was great! The only issue was our shampoo and body wash was empty, so my first shower was only conditioner, but I let the front desk know and they brought some up right away!

Business Family

10/10

Exceptional

22 Jun 2025

Yesenia

Everyone was friendly. It was quiet and the look was gorgeous!

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Guadalupe

DoubleTree was amazing. I love the location.

Partner

10/10

Exceptional

13 Jun 2025

Lester

The place was clean and comfortable. Staff was friendly and welcoming. The hot tub could be a bit larger, but wasn't an issue as we were done by the time more people entered. Coffee is great, and the location is good. Plenty of stuff to see or do just walking..

Partner

6/10

Pleasant

08 Jun 2025

Ashlee

The room was ok, none of the doors seemed to close properly, the shower door leaked water all over the floor, and the bathroom lighting was very dim.

Partner

2/10

Poor

08 Jun 2025

Monisha

Lillie is fantastic in the am but the pm service desk could be a lot better

Leisure

8/10

Excellent

04 Jun 2025

Sandra

It was quiet

Leisure Family

8/10

Excellent

28 May 2025

Todd

As others have stated you have to pay $5 per day for parking ramp across the street-purchase at check-in and card is inserted and returned to you by machine for the length of stay no matter how many times you leave and return. Area appeared safe compared to other Racine locations. Breakfast was crazy for what was paid for- in middle of serving hours there were no plates and no hot food. Was told it would come out in 10 minutes. After an hour we ate muffins and had coffee and called it quits. We got our charge changed to continental instead of buffet when we checked out. (It should have been free of charge) We didn't attempt to eat there on the second morning. Rooms are updated nicely and lake location was beautiful with nice walking path.

Partner

10/10

Exceptional

26 May 2025

David

We liked the view of harbor

10/10

Exceptional

25 May 2025

Lance

Peaceful & comfortable. Thankful.

Business_and_leisure Self

10/10

Exceptional

24 May 2025

Linda

Great place to stay, FANTASTIC view.

Arrived early, but was checked in immediately. Good restaurants within walking distance. Parking great.

10/10

Exceptional

23 May 2025

Vicki

Property beautiful with waterfront and fabulous restaurant

Leisure Partner

10/10

Exceptional

11 May 2025

Angelie Marie

Volvería a ir un hotel tranquila para estar en pareja o familia ❤️

Partner

6/10

Pleasant

09 May 2025

Dave

This hotel has great views but needs some renovations.
The Corner House restaurant is severely over-priced.
Staff at the hotel and restaurant are outstanding.

10/10

Exceptional

04 May 2025

John

The Staff were all awesome! I will come back here again

Leisure Family

8/10

Excellent

26 Apr 2025

Stacia

Dated but nice place with a great view

10/10

Exceptional

22 Apr 2025

Sariq

Great

Leisure Family_with_children

10/10

Exceptional

15 Apr 2025

CATHY

Great Hotel look out the wide Windows see the beautiful Lake Michigan.

Leisure Family

8/10

Excellent

14 Apr 2025

Nigel

Good, but pricey

Really nice hotel and the staff were very helpful. I think I was expecting a bit more for the price charged - parking, breakfast were extra costs (which we knew when booking), but I think I'd hope they would have been included given the room rate

Friends_and_family Family

4/10

Poor

05 Apr 2025

Ronny

I really wish I would have been informed of there incudental policy. If you live within 25 miles of tge property tgere us a $250 incidental fee per night. Good thing i was only staying one night. Kind if ridiculous.

Leisure

10/10

Exceptional

25 Feb 2025

Derek

It would be great if breakfast were included, but there was a small fridge where I could keep breakfast items, so no real issue. Great value and good fitness room.

Leisure Friends

8/10

Excellent

19 Feb 2025

Samantha

Mediocre breakfast & Unexpected Large Deposit

Everything was great except for the food was not the standard Hilton food; breakfast was mediocre rather than cooked to order like the way I am used to with going to Hilton's and is the number one reason I choose to stay at a Hilton because of the great breakfast I look forward to. Also checking in I was told I had to have a $250 deposit because I booked from a 3rd party (hotels.com) and I live locally which was a complete shock and caused a huge inconvenience for my family so next time we will have to choose a different hotel now that we know about this unfair, unnecessary, and unexpected deposit fee. It's too bad because my family loves Hilton hotels and this location is near our house but we will have to travel further now to avoid the extra charges and get a good Hilton breakfast.

Friends_and_family Family

2/10

Poor

25 Jan 2025

Jatika

The manager Roxanne was nasty and very rude. I have always preferred to stay at anything Hilton and I know I will have a great stay out if there is an issue it’s usually rectified and I was treated so horribly by that manager I could not believe that Hilton would hire someone so nasty.

Business_and_leisure Partner

10/10

Exceptional

22 Jan 2025

Geraldine

The staff was very friendly. The property was clean. There is a very nice restaurant attached to the hotel. They have a nice breakfast for a fee.

Leisure Family_with_children

10/10

Exceptional

14 Jan 2025

Nionna

Loved it

Leisure Friends

4/10

Poor

06 Jan 2025

Latrice

Uneventful

From the moment we came there I felt unwelcome especially when the manager told me one noise complaint and I will kick u out. Who wants to here that coming there then u said it was running coming from the room when I have teenagers and all of them where to scared to move because they way the lady came off when we first came. Then u tell me well someone complainted u are running in the room and if u want to leave u can but one more complaint and u have to go I honestly think she came to the room to check to see what people were in there because she said u are not allowed to have any visitors even if they don’t stay. I asked to speak with her supervisor and she was like I’m the manager. Well everyone has someone above them. My kids did not enjoy themselves and the only reason I didn’t cancel everything from jump it was my daughter’s birthday. It was later staff at night that was welcoming but the manager was not. Plus when we checked in she was with 2 other women and one just kept staring like what are u doing here with an ugly face. And when I checked out same thing happened cause it was the same manager so just so I wouldn’t be charged for bs I have to video tape the room and handing in room keys so they wouldn’t say it was damages cause if u can lie about kids running which I have teenage kids and they weren’t u would lie about damage or other stuff. We been going there the last 2 years and never experienced what we did last night. And excessive cleaning fee will charged

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Denise

My room floor were not clean they give me credit or change my room

Leisure Family_with_children

10/10

Exceptional

02 Jan 2025

Brian

Only one night. Everything worked out well.

Partner

10/10

Exceptional

28 Dec 2024

Sandee

Excellent views of the marina. This hotel has been renovated since the transfer of ownership from the Radisson.

Leisure Self

10/10

Exceptional

24 Dec 2024

Mari

I didn't like we had to pay for parking that's all

Leisure Partner

10/10

Exceptional

11 Dec 2024

John

In addition to the very enjoyable experience of the hotel, The Corner House restaurant is outstanding. Our waitress was outstanding, as well. A word regarding the parking deck: For hotel guests, swapping the entrance and exit would be much more convenient. Also, has any thought been given to installing a keycard reader on the hotel entrance from the restaurant? Security would be enhanced and guests would not be inconvenienced. Thanks, -J

Leisure Family

8/10

Excellent

05 Dec 2024

Tim

Aok

Leisure Self

10/10

Exceptional

22 Nov 2024

Mark

Just a nice place to stay

10/10

Exceptional

20 Oct 2024

ricky

Great staff very friendly

Friends_and_family Family

8/10

Excellent

07 Oct 2024

JORDAN M

When we checked in on October 4th we requested a late check out at 11:30am on October 5th, however the next day October 5th the cleaning lady was knocking on our door at 10:30am and woke us up asking if we were checking out.It wasn’t even 11:00am yet. Our rest was broken at that time. We wanted to sleep a little longer. That didn’t happen.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Amy

Check in process was speedy and the staff was very kind and helpful. We were also given warm cookies, which was a plus. Great views on the harbor!

Leisure Family

10/10

Exceptional

03 Oct 2024

Harry

Awesome stay