Name: Niseko Konbu Onsen Tsuruga Besso Moku no sho
Address: 393 Niseko, Hokkaido, 481511, JP

8/10

Excellent

06 Apr 2026

Douglas

LOVED the private outdoor hot tub (露天風呂). Room was spacious and clean. We slept with the windows open to hear the running river. And the public bath was also quite nice. The food was a little pricey for the quality. But everything else was exceptional.

Family

10/10

Exceptional

10 Sep 2025

Yenari

This was an amazing facility to stay. The onsen area was clean and relaxing. The staff was so attentive and nice. I truly enjoyed my stay with my friend. I am looking forward to go back.

Leisure Friends

10/10

Exceptional

22 Jan 2025

Laura

Amazing hotel

We had an amazing stay. The food, the staff, and the whole vibe of the decor are incredible. What a cozy, lovely spot. I know the harsh winters can be hard in a property, but I would suggest they do some minor maintenance (wood paneling on private outdoor onsen area, rust on private porch railing, wallpaper in entrance area) to ensure this amazing hotel can stay around for a long time! We want to come back in every season.

Partner

10/10

Exceptional

17 Jan 2025

Charles

Outstandingbin everyway

Review of Niseko Konbu Onsen Tsuruga Bessou Moku no Sho

My stay at Niseko Konbu Onsen Tsuruga Bessou Moku no Sho was one of the best hotel experiences I’ve had anywhere. From the moment I arrived, the staff were incredibly professional, providing impeccable service with genuine warmth and attention to detail.

The hotel itself exudes a perfect blend of luxury and traditional Japanese charm, with beautifully designed rooms that offer a serene and cozy atmosphere. The onsen facilities were outstanding, providing a deeply relaxing experience after a day of skiing. The cuisine was exceptional, with carefully prepared seasonal dishes that highlighted the best of Hokkaido’s flavors.

Every aspect of the stay—from the flawless hospitality to the tranquil ambiance—made it an unforgettable experience. I highly recommend this hotel for anyone looking for a top-tier stay in Niseko.

Friends_and_family Friends

10/10

Exceptional

10 Jan 2025

Emily

Amazing stay in Niseko, away from the crowds but still convenient to the slopes. The outdoor onsen is great and the food was delicious. Staff was extremely helpful and friendly. Would recommend it!

Leisure Partner

10/10

Exceptional

10 Jul 2024

Richard

Quiet and secluded with excellent staff and high end facilities (including a nice onsen setup). The included half-board meals were extensive and very good, and probably required given the relative lack of other options anywhere nearby in summer season. Feels like a private resort. If you are looking for an escape in Niseko this is a good option and the price is reasonable given the quality of the accommodation and of the dining.

Leisure Partner

10/10

Exceptional

03 Jul 2024

Benjamin

Our favorite hotel!

This hotel is hands down one of the best i have ever stayed in. The staff is amazing, the customer service is top shelf and the amenities are all you could ask for. The onsen is wonderful and all the extras like meals and drinks make for a stellar experience.

Friends_and_family Family

10/10

Exceptional

06 Apr 2024

Jeffrey

We enjoyed a truly relaxing vacation with excellent hospitality and food.

Leisure Partner

10/10

Exceptional

18 Feb 2024

Lihong

Everybody was amazing!!

10/10

Exceptional

01 Feb 2024

Carmie

The ryokan experience was wonderful, in quiet and peaceful surroundings. The room was very spacious, and our private onsen was heavenly!! Plus we loved the room clothes and pajamas which were provided for our stay.

I wish the shuttle to the ski resorts was more flexible and frequent. Would be great to have some night time shuttle options as well, to explore other areas or even night skiing.

Leisure Partner

10/10

Exceptional

08 Jan 2024

june iee

Absolutely beautiful property!!

Leisure

10/10

Exceptional

21 Dec 2022

WEI

We had a wonderful stay at Moku No Sho. The property is classic, with luxurious spaces in the common areas, and generous amentities like free champagne and wine, and marshmellows roasting by the fireplace. The onsen is beautiful, with an outdoor space where you can enjoy soaking surrounded by the snow. The food is amazing, our dinner is kaiseki style, with fresh Hokkaido seafood, vegetables, and black haired beef. There was a large free drinks menu, including beers, sake, whiskey, etc. The breakfast was delicious too, with grilled cod and many assortment of food. The room is spacious, a bit old but kept up nicely. We didn't spend too much time there as we went for the onsen and food experiences.

It's definitely one of the best experiences we've had!

Leisure Family

10/10

Exceptional

28 Feb 2020

Frank

We had a very comfortable and relaxing stay. The room was spacious and clean (we had picked the one with private hot springs tub). It was amazing to be able to soak in the private outdoor tub with nature view. Very pampering to be able to wear hotel PJs to go eat breakfast and dinner downstairs which were always luxury multi course delicious meals. They provide shuttle to train station and shuttle several times a day to various nearby ski areas. Great stay overall.

Partner

10/10

Exceptional

23 Feb 2020

Scarlett

Must go.

Best experience ever. Modern ryokan with fill service. Meals (breakfast and lunch) inclusive and free flow bar at night. Everything felt very exclusive.

Friends_and_family Family

10/10

Exceptional

18 Feb 2020

Verified traveler

Quick and responsive email communications about the hotel policy of Novel Coronavirus outbreak. Excellent arrangement per our request. Luckily we had an enjoyable stay without trip disruption.

Leisure Partner

10/10

Exceptional

21 Dec 2019

AliceW

Everything was excellent! From arrival to departure. Only negative point was a group of loud Chinese tourists disrupting the peace and tranquility of the place with their loud conversations as they were going back to their rooms.

Leisure Family

10/10

Exceptional

22 Aug 2019

Verified traveler

Stunning yet intimate

This hot springs hotel is one of the most beautiful, luxurious, and restful properties we've ever stayed at. From the design of the lobby, the rooms, and the baths to the delectable meals and the very attentive service, Moku No Sho is truly a special place. The rooms are a mix of Japanese and Western, with beautiful woodwork and some with private outdoor baths. The meals are served in private rooms overlooking a river, and the rate is all-inclusive, including alcoholic drinks and various snacks. The meals themselves use fresh, local ingredients in innovative ways. Most of all, the design blends modernist architecture with traditional Japanese elements, creating a space that is stunning yet intimate. Our only regret is that we could only stay here for one night. If you're near Niseko, stay at this hotel--you won't regret it.

Partner

10/10

Exceptional

10 Jun 2019

Jessica

This onsen was AMAZING! I have been to other onsens in the past and this has been my best experience thus far. The private onsen room is a must and my husband and I highly enjoyed the privacy. The menu was traditional Japanese style and every bite was delicious. All food and beverages were included in the price, which was a great surprise! I would definitely recommend this place to family and friends.

Friends_and_family Partner

10/10

Exceptional

26 May 2019

Emma

Had an amazing stay here with my boyfriend for his 30th birthday. The private onsen with the large room along with the premium kaiseki meal made it a very memorable stay for us both and definitely worth every penny! The staff were really attentive and even gave us a small gift. Would recommend staying here to make your trip in Japan truly special.

Leisure Partner

10/10

Exceptional

31 Mar 2019

SR

Modern yet with Japanese authenticity. Fantastic lounge area. Overall excellent service.

Leisure Family_with_children

10/10

Exceptional

22 Mar 2019

Verified traveler

Hotel style and decoration are great, staff is thoughtful

Leisure Family

10/10

Exceptional

26 Feb 2019

Verified traveler

Beautiful hotel. Comfortable and feels like home. Friendly and excellent service. Would definitely recommend and come again!

Leisure Partner

8/10

Excellent

20 Feb 2019

Verified traveler

We like the quietness and relaxing environment of the hotel.
However, upon our three times visits, precheck in communication either through Expedia messaging or email communication was not responsive at all as no reply and very late reply accordingly ( fast reply through Expedia messaging in the past years)
For dinner venue arrangement, it seems that the hotel group all Chinese guests in the restaurant disregard the booking room type ( we had all our meals in private room in the past visits and we even didn’t notice there is a restaurant with multiple tables for service)

Leisure Partner

4/10

Poor

17 Feb 2019

Verified traveler

The private onsen in the room is disappointing, the water temperature is not stable, most of the time is cool...

Leisure Partner

10/10

Exceptional

26 Dec 2018

Verified traveler

All staff was very helpful. Food was superb with local flair. Awesome experience

10/10

Exceptional

01 Dec 2018

Verified traveler

Top of the line service, cleanliness great staff, great location.

Leisure

10/10

Exceptional

04 Jul 2018

Verified traveler

An amazing hotel

It's really amazing and very impressed us. We would highly recommend this hotel, can't miss it!

Family

10/10

Exceptional

28 Mar 2018

Verified traveler

Fantastic hotel

Geat Japanese experience.
Would recommend this hotel.

10/10

Exceptional

07 Mar 2018

Verified traveler

Incredibly picturesque with delicious food and ser

Staying here was one of the most fabulous experiences. The breathtaking scenery captured you each time. The private onsen with the snow view was fabulous! The staff was always there but not intrusive. The food was superb! I’d like to go there again!

10/10

Exceptional

18 Feb 2018

Madz

SUBERB BEUATIFUL PERCECT ONSEN HOTEL

We had a 4-day vacation in Niseko for winter, and decided to save the last day to try a traditional onsen (hot spring) so we booked this hotel for one night, And we regret not staying so long. This is the cleanest hotel I've seen in my life! From the lobby, they will let you remove your shoes, and you will just wear your Yukata and socks around the hotel. Even the staff are wearing socks. The hotel is so cozy, especially their lounge. They have marshmallow bonfire at night.

Their outdoor onsen is majestic with snow covered backdrop, so beautiful.

Our bedroom, we booked the suite with a private outdoor onsen. Our room is so extravagant, comfy, clean, modern Japanese interior.

Our course dinner is super delicious too!

Will definitely go back here!

8/10

Excellent

10 Feb 2018

Verified traveler

Good hotel but not fantastic hotel.

Service is not so good as an Onsen hotel. We were eating the potato at the bar area and we couldn’t find any forks to eat. And the waitress who can speak English and mandarin said they only have 5 forks at their hotel!? Overall it’s a good hotel but no fantastic experience to me.

Family

10/10

Exceptional

07 Feb 2018

Verified traveler

Comfort and relax

Good onsen in room. Love the toasted marshmallows in the lounge in the evening.

10/10

Exceptional

04 Jan 2018

Xiaojue

I had a wonderful stay in Niseko Konbu Onsen Hotel. Although it was only 1 night, it was the highlight of my trip.
The hotel is beautiful and room is spacious. Free drinks and marshmallow served in the lobby.
Kaiseki dinner which was included in the room charge was great also, especially when you take the window seat, the view is awesome.

I want to specially highlight the service standard of their staff. When I made a careless mistake to leave behind my hat on their shuttle bus next morning when making my way to Hilton Hotel. I called back and asked whether they can return the hat to me on the next shuttle bus. However, when I called, the next shuttle bus was leaving their hotel already. So in the end, they purposely drive down (30 mins drive in snow) to Hiton hotel to return my hat.
This is the highest service standard that a customer can expect and other hotels around the world should learn from them.
Will definitely go back again.

And if you are thinking of staying in Niseko, don't hesitate to book with them. I guarantee you will have a wonderful time there.

Partner

8/10

Excellent

10 Dec 2017

Verified traveler

Nice, nice, nice

The hotel is in a good location, close enough to the action, but far enough to offer some peace and serenity. On site onsen is nice as it has both indoor and outdoor parts and taking a hot spring bath outdoors when it's snowing is definitely an experience not to be missed.

Family

10/10

Exceptional

12 Nov 2017

jeroen

Great stay staff super nice food fantastic. This was our second stay the hotel needs some work on refreshing the interior and wood work.

Partner

10/10

Exceptional

19 Apr 2017

konichiwa

Beautiful Onsen close to ski resorts.

Very happy with staff making you feel very welcome. A perfect place to relax and unwind. Traditional Japanese food served is magnificent however, if it could be served in our room will make the experience perfect.

10/10

Exceptional

10 Mar 2017

A

Japanese experience

After a week of skiing the Niseko area we spent two nights here. We took the hotel shuttle bus in the morning to continue skiing and returned to the relaxing, peaceful oasis of the Konbu Onsen in the afternoon. We enjoyed exquisite Japanese cuisine. Each meal was a work of art, beautifully presented and such subtle, delicate flavours; a feast for the eyes and taste buds. The outside pool area of the onsen was particularly lovely with a great view and we loved toasting marshmallows after supper on the open fire in our hotel issued socks and pajamas. It is pricey but gives a extra dimension to a ski holiday and an opportunity to experience Japanese hospitality.

Partner

8/10

Excellent

14 Dec 2016

Jay

Excellent hotel

Pros:
- Excellent hotel condition
- Excellent room condition and room size
- Excellent service and attention to details
- Excellent facilities with many room service options
- Excellent onsen in balcony
- Excellent room views
- Massage chair in room

Cons:
- Inconvenient location.
- Need to take shuttles to any of the ski resorts.
- No direct airport pickup/dropoff service to/from hotel.
- No adjustment of airconditioner to switch cold or warm air. There is only adjustment of airconditoner wind speed in room. (Small issue but useful

Tip:
- Get a room with balcony onsen
- Sel-drive to the hotel

10/10

Exceptional

21 Nov 2016

Verified traveler

Get your money's worth

It's bit pricey but worth it (booked with private onsen). Not the ordinary onsen hotels filled with tourists. You can enjoy the time and relax. 5 stars for everything especially food (Premium Kaiseki) and staffs services were superb!

Partner

10/10

Exceptional

29 Oct 2016

Angel

Nice hotel with excellent service

We stayed in a room with private hot bath in room during mid October! The hotel is surrounded my autumn foliage so the views from our room, the private bath and the restaurant are very beautiful! Room is clean and service is excellent!

8/10

Excellent

22 Apr 2016

Verified traveler

Staff were very helpful, albeit a bit too formal & tightly wound for my tastes - with the exception of one or two who were very friendly & approachable. No question, all staff were clearly concerned with making your stay as comfortable as possible. The food was good (not amazing, but interesting and very carefully presented) & rooms very comfortable.

Partner

10/10

Exceptional

01 Apr 2016

Irene

Best ryoken ever in Japan

fantastic, did not want to leave the hotel

Family

10/10

Exceptional

13 Feb 2016

natasha

Excellent stay

I really enjoyed my stay at moko no sho, they were attentive to our needs and even picked us up from another hotel when it was late at night. We called for a taxi but a car from our hotel came to us, I was really impressed by that.

Partner

10/10

Exceptional

03 Jul 2015

Verified traveler

Comfortable

Superb decoration but the meals were average!

Family

10/10

Exceptional

03 Jul 2015

Verified traveler

Ok

The meals are so so!

Family

10/10

Exceptional

03 Jul 2015

Verified traveler

Like

The meal - average

Family

10/10

Exceptional

02 Jun 2015

Ellen

Perfection.

My significant other and I agreed this is the nicest hotel we've ever had the pleasure of staying at. The suite we stayed in including the private onsen was immaculate - it even had a massage chair! The toilet lid automatically raised when you opened the door. The hotel provides steamed potatoes and homemade chips (both using Hokkaido potatoes) starting at 4 pm and also served free s'mores to roast over the fire. Complimentary service to/from Niseko Station. A ton of little special touches like that that made our stay first class. The beef served at dinner was also the best wagyu I have had in my entire life, no joke.

Partner

8/10

Excellent

06 Feb 2015

Verified traveler

2 nights stay

Very relaxing trip. We stayed for 2 nights and the experience was amazing. Really enjoyed dinner on the second night. Breakfast is a little dull but still acceptable.

Partner

10/10

Exceptional

29 Jan 2015

SUPACHOK

Fabulous

Great relaxation, Private Onsen was superb. Great food

Partner

8/10

Excellent

28 Jan 2015

Verified traveler

the not so great ending

I stayed in a room with a private open air onsen which is totally worth it.
The room is clean and spacious.
The reception and the introduction of the room is very well done. I felt very welcomed. The fireplace at the lounge with the marshmallow was unique.

The dinner was well served. The waitress knows how to speak English and introduced every dish very well.

I enjoyed my stay until during checkout time, when I needed help with the luggage, the bellboy's was rude and he even left one of my bags in the hallway!!!

Family

10/10

Exceptional

15 Jan 2015

Verified traveler

Nice stay.

Good stay. For about $500, it's actually not a bad deal if you include the 2 breakfasts and 2 dinners, which then lands the hotel price to an equivalent of $200-250. But for that price, it's a great environment, staff are generally good, and the hotspring is nice.

Only downside is it is a little out of the way from the ski resort, and the free shuttle is around 10am. But the snow has been phenomenal while we were there, so not too much missed!

Partner

10/10

Exceptional

27 Dec 2014

Verified traveler

Great hotel, wonderful stay!

everything is perfect!

Family

10/10

Exceptional

25 Dec 2014

Nico

Nice hotel with great Onsen

Everything is great! Nice staff, beautiful decoration, especially the dinner and the breakfast are sooo great!

10/10

Exceptional

12 Jul 2026

GYUHO

This hotel was absolutely perfect in every way—from the facilities and staff service to the food.

Right after booking, the staff reached out to check on my dietary restrictions, preferences, and how I was getting there (even offering a pickup). They were quick to reply to all my questions. When I arrived, check-in was done in a lounge with a nice welcome drink, and they kindly explained everything step-by-step.

Needless to say, the room condition was amazing, and the food was served as a really clean, delicious course meal. Also, they warned me beforehand about potential construction noise, but honestly, it didn't bother me at all during my stay.

It was the best trip ever, and I’d definitely stay here again!

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

TSUTOMU

とても良かった

Partner

8/10

Excellent

29 May 2026

Marta Barbara

The hotel is located in the middle of fields/forest. Don’t expect much of a town to go to for a walk. You’ll be spending most of the time in the hotel building.

If you have dietary restrictions or preferences, it’s best to be very specific about what you can’t eat and write in Japanese if possible, to avoid misunderstandings.

Overall the stay was ok but I found the interior design a bit on the darker side and not very cosy. It’s like instagram post come to life.

Partner

10/10

Exceptional

21 Apr 2026

SHAN

值得稱讚那裡的接待員工非常稱職及提供管家式的貼心服務, 幫忙解決了很多問題。

Partner

8/10

Excellent

07 Mar 2026

Siu Wan Elsaphy

晚餐超贊！職員也非常好，可惜床太硬，暖氣太熱，房內溫度難調節。但整體也是超好的，推廣。

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

namyeop

다 좋았음.

10/10

Exceptional

18 Jul 2025

Kaori

素晴らしい宿でした。またお伺いしたいです。

Leisure Family

10/10

Exceptional

23 Mar 2025

Eunju

Was really good to be there.

Leisure Family_with_children

10/10

Exceptional

27 Nov 2023

Ming Hong

住很好

10/10

Exceptional

03 Mar 2023

Jiawen

非常棒的一家温泉酒店，设施和服务真心无可挑剔。

Leisure Self

10/10

Exceptional

13 Dec 2022

SANG HOON

최고

삿포로에서 가는 길이 멀었지만 니세코역까지 셔틀 버스 보내주셔서 안전하고 편하게 숙소에 도착했습니다.

5성급 호텔처럼 현대적이고 편리하면서도 일본의 전통적인 멋들을 만끽할 수 있는 시간이었습니다.

다른 무엇보다도 이곳에서의 환상적인 저녁 식사는 평생 잊지 못할 것 같습니다.

Partner

10/10

Exceptional

20 Feb 2022

HIRONOBU

温泉は泉質もよく湯温もちょうど良い。
そして料理も抜群。量も十二分で、満腹すぎて翌朝の朝食をほとんど食べられなかったのが残念だった。

Leisure Partner

10/10

Exceptional

18 Feb 2022

megumi

毎年訪れたいお宿！

同じ時期の2度目の冬の滞在でした。
鶴雅グループが大好きで所々滞在してますが私的にはこちらが大好きです！
お部屋もラウンジもゆったりとした作りで
とても寛げます。
部屋数が少ないからか温泉は決して広くないのですが貸切状態で満喫できました。
食事処は個室でいただけましたが
繁忙期は予約しておくといいと思います。
鶴雅さんといえばバイキングが好評ですがこちらは一品一品手の込んでるお料理が提供されされ、かつフリードリンクなのでお酒も進みます。
スタッフの方のきめ細やかなご対応にも感謝です！

Friends_and_family Family

10/10

Exceptional

14 Jan 2022

HIRONOBU

過去の宿泊履歴を事前に確認していないのは残念でした。
まともな宿ならば2回住所を書くことはないのだが。

Leisure Partner

10/10

Exceptional

20 Sep 2020

モンちゃん大好き

部屋にお風呂がついていたので、のんびりした時間を過ごしました。

Leisure Family

10/10

Exceptional

30 Mar 2020

Verified traveler

露天風呂と食事に大満足！

鶴雅リゾートの他のホテルは宿泊経験がありましたが、杢の抄への宿泊は初めてでした。露天風呂付き客室を選択しましたが、正解でした。露天風呂の雰囲気もよく、料理も地元の食材をふんだんに用いた美味しいものでした。お薦めします。

Friends_and_family Family

8/10

Excellent

12 Jan 2020

Yu Ping Joel

空間設施足四星，唯獨WiFi Network一星。

集團經營。基本穩當。唯獨WiFi Network太差，希望可以改善。

Partner

10/10

Exceptional

06 Dec 2019

Pak Yau

無得頂

一級環境享受, 係食物比想像無咁好, 去過伊豆一泊兩食, 同呢度比伊豆贏好多! 不過呢度有在家感覺, Nikka, 紅酒, 白酒任飲

Partner

10/10

Exceptional

03 Dec 2019

Verified traveler

A wonderful experience staying in such a cozy hotel. Meals served are satisfactory. Free flow of drinks and snacks at the common room is out of expectation. Lying down on the sofa at the common area with a glass of wine is so relaxing. The whole package here is surely memorable.

Leisure Friends

2/10

Poor

14 Aug 2019

Verified traveler

夕食の時間を、５時か７時４５分どちらにしますか？と言われた！
入れ墨を入れた方が入浴していたり
食事ば鮮度の悪い刺身、味の悪い汁など最悪でした

Leisure Family

8/10

Excellent

05 Apr 2019

Verified traveler

大浴場が露天もあり素晴らしかったです

Business Partner

10/10

Exceptional

01 Jan 2019

Verified traveler

Excellent stay and will visit for definitely

Excellent food and service l. The location is quite remote but we have drivers to take us around so it is fine. Hotel provided shuttle service too. You need to book it in advance. This time they have free flow wine during dinner nd later evening time. I would love to stay here again for my next ski trip

Partner