Royal Clifton Hotel

United Kingdom , Liverpool
SOUTHPORT, The Promenade
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Karen

The room was clean and comfortable.

8/10

Excellent

08 Mar 2026

Michael

Rooms nice and warm

Self

2/10

Poor

15 Feb 2026

Home

We returned to the hotel after celebrating our wedding ceremony there in 2013. We travelled from Somerset for a Valentines Day night away. We were put in a room just off the lobby/bar/reception. The corridor the room was on was high traffic. Little did we know there was an event on with coach loads of guests coming. We returned from an evening meal to extremely loud live entertainment and the lobby/bar full of people. The noise from the bedroom was loud with people outside the door shouting and swearing. It is quite unbelievable that they expect guests to rest or sleep in a room so close to night entertainment when events are on. We were told by reception that there were no rooms to move us to and so we ended up leaving. We did not want to put ourselves through the torture of enduring it all through the night.

Partner

10/10

Exceptional

25 Jan 2026

michael

Absolutely luved the room the views was amazing!! So clean and no problems!! Staff luvley. Absolutely Coming back!! Pity your full on the Birthday dates I've requested

4/10

Poor

02 Nov 2025

Scott

It was bloody freezing had to put my son in with me and have 2 blankets over us lol not worth £98 for the night should have stayed in the van lol

8/10

Excellent

23 Sep 2025

Judith

Southport again

Our second stay in this hotel. Check in staff very friendly, room we were allocated was roomy, comfortable and clean, breakfast fairly standard (with very hard working staff).

Partner

6/10

Pleasant

18 Sep 2025

matthew

Been disabled was paramount. As long as parking on hotel front was guranteed, then this hotel was excellent for me. I enjoyed close parking, easy access, gr8 breakfast options. Good staff
A pool or games room would put extra stars on what is already good value for money.

Leisure Family_with_children

8/10

Excellent

14 Sep 2025

Claire

Good hotel

Easy to walk into town. Parking available at a fee. Excellent breakfast. Friendly staff. Hope hotel continues to be refreshed

Partner

10/10

Exceptional

12 Sep 2025

Neil

A little gem

I booked a sea view room. Stunning views over the Promenade.
Look, it’s a very old hotel, so maintenance is needed constantly. Creaking floor boards and dated corridors. That comes with the territory.
My room was superb, clean and bright. I was pleasantly surprised by the breakfast (12.50) if a walk in. Piping hot, good selection, spotlessly clean. Comfortable bed, nice and quiet, very helpful reception staff.

Business

10/10

Exceptional

10 Sep 2025

Graham

Royal Clifton

Great location a few minutes walk into town nice view from the hotel on the promenade. This hotel is now dated and requires some general maintenance, but the rooms and general areas are all very clean plus nice freindly staff and environment. Would i stay here again yes definitely.

Partner

2/10

Poor

07 Sep 2025

Salija

Old building and smelly rooms

Leisure Partner

6/10

Pleasant

31 Aug 2025

Paul

My son and myself stayed for 2 nights. There was no hot water, it was luke warm at best.No plug sockets in single bedroom ???. Remote for tv didnt work. We'll probably avoid this one next year.

Leisure Family

8/10

Excellent

29 Aug 2025

Graham

Well located 'grand' style hotel.

A very good location overlooking the promenade, but only a few hundred yards from Lord Street - Southport's main street.
It's a hotel in the 'grand' style, rather too big now and some parts are clearly in need of modernisation and repair, but all public areas are clean and very nicely decorated.
Large lounge/bar area. Full breakfast available, with plenty of choice. Lots of parking space at the front of the hotel.

Self

6/10

Pleasant

25 Aug 2025

Susan

Our room was clean and beds comfortable, the furniture old but adequate, bathroom was old, white toilet seat on an old salmon coloured suite, both sink taps leaked, tiles and grouting in need of replacing and nothing like the pictures I saw online. Carpets through the main lobby very stained. I feel the hotel is in need of refurbishment inside and out, however, the Staff were very helpful and friendly; the breakfast was fine.

8/10

Excellent

25 Aug 2025

Dr Rohit

It was an amazing experience to visit royal clifton hotel. I had an amazing experience with staff. The only cons was the shower wasn’t working properly. The flow was intermittent

Friends_and_family Family

6/10

Pleasant

21 Aug 2025

Helen

Reasonable stay for the price. The first room we were given had stains on the walls and animal fur all over the carpet but we were offered another room when we complained. The second room was more acceptable. The bathroom was smaller, tired with poor water pressure.

Leisure Partner

4/10

Poor

21 Aug 2025

PHILIP

I was not very impressed with not having any hot water in our room on arrival

2/10

Poor

20 Aug 2025

Eleanor Joan

The shower was excellent. The building was tired and shabby inside and out. The room did not have a sea view, or tissues, or usable toilet tissues, or a fridge or a safe. The windows were filthy. The bed was comfortable. The bedside lights were so far from the bed you had to get up to turn them on or off. There was no fresh drinking water in the room or available. The breakfast looked inedible so I didn’t eat it. The bins in the room were not emptied in the 4 days I stayed there. The hand wash was in the shower so you couldn’t use it and there was no shelf in the shower for shower gel etc. I would not recommend it but the bed was comfortable and the shower was large and the water hot.

Leisure Self

6/10

Pleasant

20 Aug 2025

Denise

Short break

The only contact we had with the staff,was when we checked in, the receptionist was pleasant. I stayed at the Royal Clifton over 20 years ago,in a larger family room,I remember it being quite grand upstairs. To be fair we booked a basic two night stay,which we got,sadly the exterior looks worse for wear.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

John

Value for money, we enjoyed our stay

Leisure Partner

6/10

Pleasant

03 Aug 2025

Hayley

Empty Thatchers cider bottles left in the wardrobe, which is still there now. Didn’t throw them out. No parking on hotel property so had to pay for street parking. Costing a small fortune. The surrounding areas are run down and derelict. A lot of buisnesses are run down or shut down. We had things to do in the area, we stayed for Blackpool pleasure beach but if we hadn’t booked that, there is VERY little to do. Someone attempted to get into the room, trying the door at 1am. Shoulder barging the doors. We left a day earlier than we should have.

Leisure Family_with_children

8/10

Excellent

03 Aug 2025

Kathryn

Fantastic Breakfast

For what we paid it was better than expected. Beds were comfy, bedroom & bathroom very clean Breakfast is definitely worth purchasing at check in at £9.95, it was lovely.

Partner

8/10

Excellent

03 Aug 2025

Christopher

Nice clean comfy room.
Friendly staff.
Shower was very poor sadly with no pressure and not very warm.
You can hear full blown conversations outside the door.
Attention to detail wouldn't go a miss in parts of the room aswell.

Leisure Partner

10/10

Exceptional

27 Jul 2025

mark

This is a good hotel, pleasant staff, easy check-in.
Room was clean, tidy, spacious. This hotel has a nice feel to it an a little bar with comfy seating space. It is in a good location, most amenities within walking distance. Would stay here again.

Leisure Partner

8/10

Excellent

27 Jul 2025

ian

we stayed here for two nights in July . The staff were very friendly and helpful. The room was spacious and clean. We booked a room at the front of the hotel with a partial sea view. If you have never been to Southport the beach is quite some distance from the promenade. The only downside to the view was that the outside of the windows had not been cleaned for quite a long time , the windows were dirty and had seagull poo on them. There were also a number of sqeaky floorboards in the hallways.
We did not eat at the hotel because we just prefer to eat out.
Overall we enjoyed our stay and would consider staying there again .

Partner

10/10

Exceptional

26 Jul 2025

Sarah

Very spacious room and friendly staff

Leisure Partner

10/10

Exceptional

18 Jul 2025

Frank

Hotel is a bit outdated from the outside but perfect internally

Business

8/10

Excellent

17 Jul 2025

Frank

The hotel is good value for money and in a very good location

Business

10/10

Exceptional

15 Jul 2025

Arnold

The property outside looks rather sad and off-putting and car parking was tight. Inside the facilities are very good. Breakfast exceptional and reception service helpful

Leisure Partner

8/10

Excellent

13 Jul 2025

Anthony

Great time in Southport

Had a great time. We had a sea-facing room, which was well equipped and looked freshly decorated.10 mins away from the usual pubs on Lord St

Partner

8/10

Excellent

13 Jul 2025

Denise

Lovely big rooms. Location great

Leisure Partner

10/10

Exceptional

06 Jul 2025

John

Nice and clean friendly atmosphere and staff saturday var staff bubbly and well recommened

Leisure Partner

8/10

Excellent

02 Jul 2025

Nicola

Nice hotel in excellent location
Could not get parking at hotel though
Check in was easy but was given a disabled access room so the bathroom was not to my taste
Very spacious and clean room on ground floor

Partner

4/10

Poor

25 Jun 2025

Radwanul

Rude, dirty, incompetent, inconvenient

Leisure Family

2/10

Poor

16 Jun 2025

Kristen

Shabby, dated, not clean, cluttered lobby, common areas and rooms; corridors and our room were overheated like a nursing home. Could not turn heat down in our room. No daily housekeeping services. Terse front desk staff. Tiny double bed in a room overlooking dumpsters both coils of electrical wiring (live, in service) sitting in a puddle of rain runoff on a flat area or roof between two wings of the hotel. Floors squeaked loudly with every step, both water taps in the bathroom dispensed hot water. Decaf instant coffee only for the in-room coffee maker. Would not return for any reason.

10/10

Exceptional

16 Jun 2025

Irene

Been to this hotel before and loved it this visit was even better newly refurbished rooms lovely publicly areas everything was excellent especially the price keep up the good work

Partner

10/10

Exceptional

31 May 2025

Jean

Very central for town centre ,promenade ,parks
Good size room,clean and tidy,breakfast excellent

Leisure Partner

6/10

Pleasant

29 May 2025

Sarah

Overall good value, hotel was clean, car park very handy and hotel is in a great location. Room had been recently renovatedand had everything we needed. Only downside was the window opened out into a courtyard with no natural light coming in, and had a big fan or vent outside making a lot of noise all night. As it was so hot, needed the window open, so didnt sleep very well. Might not be an issue if you are a deep sleeper.

Partner

10/10

Exceptional

27 May 2025

Des

Nice hotel

A beautiful hotel with so much potential, great location in Southport

Friends_and_family Family

8/10

Excellent

26 May 2025

Darren

Perfect for what we needed, the boys even enjoyed the 60s singer who performed.

Breakfast was lovely!

Leisure Family_with_children

4/10

Poor

26 May 2025

Emily

Lovely place to stay but the heating is stuck on constantly so the heat is unbearable in the rooms

Partner

4/10

Poor

18 May 2025

Michael

YUCK!

The photo are deceiving! The building is hot. The bed was dirty. The carpet was stained.

Partner

4/10

Poor

12 May 2025

Andrew

Old well worn building , scruffy outside area , Broken fittings in bathroom , Cheap thin toilet paper , grubby decor all round , no staff in breakfast room , people waiting to get in , nobody showing you to tables , Just Grim overall

Partner

10/10

Exceptional

05 May 2025

Janet

Nice break with my daughter.

Lovely clean rooms & lounge. Shame about the exterior but workis in progress to renovate it. Scaffolding had been erected. Staff very helpful & friendly. 24 hour parking for £5.

Friends_and_family Family

2/10

Poor

02 May 2025

Samantha

Awful hotel is so far aeay from pics and deacription it shouldnt y be allowed

Friends_and_family Family

8/10

Excellent

01 May 2025

david

It was what i expected and ot was a great ex

Leisure Family

6/10

Pleasant

28 Apr 2025

Mark

Room was clean and tidy

Leisure Self

8/10

Excellent

27 Apr 2025

Georgie

Royal Clifton stay

Was fairly nice. I emailed and had no response and the lock was broken on the door so we did get stuck in our room! Hotel parking is advertised at £5 but it is actually £10 for 24 hours. However, it was clean, comfortable and staff were friendly!

Friends_and_family Family

8/10

Excellent

27 Apr 2025

Sharon

Good hotel , good food

This is our 3 or 4 time we have stayed here for veterans Gala Dinner had a great night location good

Friends_and_family Friends

2/10

Poor

20 Apr 2025

Sarah

Couldn’t even have a hot shower or a shower or bath no hot water not very happy at all also no spa facilities which was never mentioned disgusting

Leisure Partner

6/10

Pleasant

19 Apr 2025

Urene

Good and bad

Great stay thursday night, great room, beds, cleanliness and great area for getting about. Friday night was awful, guests smoking weed in room near me, reported to staff not sure what happened as smell lasted quite few hrs. Residents quite noisey in their rooms playing tv loud and shouting. Didnt go back down to complain as I already put towels at bottom of doors to keep smell out, and was in bed, couldnt find a desk number to call, such a shame as was great until then.

Friends_and_family Family

8/10

Excellent

10 Apr 2025

Jayne

Clean and good size room

Leisure Family

10/10

Exceptional

09 Apr 2025

Kerry

Nice enough for a last minute cheap stay

Leisure Partner

8/10

Excellent

07 Apr 2025

Kirsty

Rude bar staff

We enjoyed our one night stay very much, our room was lovely and well worth the price. Unfortunately our stay was let down by poor service at the hotel bar. The lady who served us with our drinks was very rude, to the point where we felt uncomfortable and left without finishing them. She had a very abrupt manner and barely acknowledged me when I asked a question, she carried on talking to her colleague and just shoved a card machine at me sideways without telling me the price or saying thank you. She just had a horrible attitude. I think she must have got on to my shock because then she spent the rest of the time we were there making us very uncomfortable, staring at us and smirking, which is why we left our drinks unfinished. Couldn’t understand her attitude at all and we would have stayed and enjoyed a few more drinks if it weren’t for her, found her to be extremely unprofessional.

Friends_and_family Family

4/10

Poor

05 Apr 2025

Angie

Bed too small for 2 ppl, very old and dated hotel, smelt like old tobacco, very noisey

Leisure Partner

6/10

Pleasant

04 Apr 2025

Colin

Hotel was clean, no food, restaurant shut, nice bar area. room was ok good shower. The people that fetch dogs shouldn't be allowed glad it didn't howl all night. People in corridors noisy, the whole hotel creaks very loud creaking its a nuisance, sounds like an old sailing ship. If you like to hear constant creaking and dogs this is the hotel for you.

Leisure Self

2/10

Poor

31 Mar 2025

LYNDA

Bad place

It was disgusting.bedbugs and other insects.allso full of drug addicts.no food on.dont stay at this place .staff are vile and very two faced . never on reception.food never hot .if on at all.

Partner

2/10

Poor

24 Mar 2025

Lisa

Terrible

Shower was at optimum temp for legionella, reported to reception and head office twice still waiting for a response , we couldn't use the shower , serious issue which will now be escalated to environmental health, avoid at all costs.

Friends_and_family Friends

8/10

Excellent

23 Mar 2025

Denise

Enjoyed stay. Rooms a little to hot though

8/10

Excellent

19 Mar 2025

Sarah

Great hotel! Right in the centre and staff were very helpful.

Leisure Partner

10/10

Exceptional

09 Mar 2025

Carl

Very nice hotel great service and nice view of the lake. Close to shops and pubs so plenty to do or stay in the friendly hotel bar. Been to this hotel many times now and still go back.

Partner

4/10

Poor

09 Mar 2025

Anthony

The property was like Incredibly dated. I’m really rundown. Nothing like it’s pictures. I thought I was going into Beirut. Very shocked. Should’ve booked for a Premier Inn instead.

Business_and_leisure Pet

6/10

Pleasant

06 Mar 2025

Josie

The old dark furnishings

10/10

Exceptional

21 Feb 2025

Nicola

Cheap little break away

Big hotel, staff are all great. There looks to be a much needed refurb being done slowly.
We had a large room, very clean and everything we needed. Had breakfast all well cooked and plenty of it.
Great value.

Friends_and_family Family

8/10

Excellent

16 Feb 2025

Brenda

Amazing stay staff were helpful only thing was bed could have been a bit bigger other than that thoroughly enjoyed will go again

Partner

6/10

Pleasant

11 Feb 2025

MISS LYNDA

Ok when it suited them

Business Self

4/10

Poor

11 Feb 2025

Paul

It was the worst stay I have had in a hotel drity norisey

Leisure Self

8/10

Excellent

04 Feb 2025

terry

We had a great weekend

4/10

Poor

02 Feb 2025

mick

No hot water or heating in room

Leisure Partner

10/10

Exceptional

26 Jan 2025

gavin

Great little place

Great hotel brilliant staff to very nice

Partner

10/10

Exceptional

21 Jan 2025

Sarah

Excellent !!

Visited for work and booked last minute. Service excellent and we were given a beautiful room which was excellent value. We could hear the music from downstairs but this stopped at 11 and had a great night sleep. Wish we could have stayed longer.

4/10

Poor

12 Jan 2025

mr s c

Cold and gkass on floor, which dtuck in my foot.

8/10

Excellent

31 Dec 2024

LYNDA

Good hotel

Good hotel peacefully.nice staff and food

Business

2/10

Poor

29 Dec 2024

Samantha

Avoid

So noisy. Music till 3.30 am. You can hear everything in rooms above and next to you. Our floor stunk of cigarettes, awful. The water was scalding hot to a dangerous level. The shower was scalding or freezing. Bed was hard as a rock. Very dated hotel. It was cheap for a reason.

Partner

8/10

Excellent

27 Dec 2024

MISS LYNDA

Good

Business_and_leisure

8/10

Excellent

20 Dec 2024

LYNDA

Nice hotel

Big room ice view.good shower

Business

8/10

Excellent

17 Dec 2024

Catherine

Very very good

My room was far more spacious than I thought I had a sitting room too the bathroom was big as well with a corner bath it’s a shame the jacuzzi wasn’t working.

Self

8/10

Excellent

13 Dec 2024

MISS LYNDA

Great staff helpful.riom pretty big shower good.

Business_and_leisure Pet

10/10

Exceptional

01 Dec 2024

Andrew

Staff very helpful room lovely clean tidy

Partner

2/10

Poor

24 Nov 2024

seana

Not happy

There was a sleeve from cigarette filters on the bed on arrival and blonde hair by the kettle and shards of glass in the carpet

Partner

8/10

Excellent

11 Nov 2024

Roy

Overall a great Hotel in a very good location near to town. Breakfasts are varied and plentiful. Room was clean and everything worked properly, just needs a little upgrade but would highly recommend this for any length of stay.

Leisure Partner

8/10

Excellent

02 Nov 2024

Paul

Not to bad

Partner

8/10

Excellent

27 Oct 2024

Verified traveler

Great company and a little entertainment but enjoyed our weekend good food but was a bit slow keeping up with the services

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

Abdulhai

Great place

10/10

Exceptional

03 Oct 2024

peter

Nice old fashioned hotel with friendly staff and peaceful room.

Friends_and_family Family

10/10

Exceptional

27 Sep 2024

Andrew

Lovely hotel, room was very comfortable and clean. Staff very friendly and helpful

Partner

10/10

Exceptional

24 Sep 2024

John

All staff were fan had a beautiful view of the sea

Friends_and_family Family

10/10

Exceptional

22 Sep 2024

Michael

Overnight staycation

Comfortable clean good staff and excellent breakfast. No complaints

Partner

6/10

Pleasant

21 Sep 2024

Amanda

This hotel would be amazing if it had updated decor and phones in the rooms to call reception- even if it is in more expensive rooms. The staff are excellent. It is a great hotel for facilities for anyone who is disabled. There’s a relaxed atmosphere. It’s clean and in a good spot. Need more parking. I would love to advise them for free on interior improvements if they have a budget for new curtains, decorating etc. it could be transformed.

Business_and_leisure Self

10/10

Exceptional

20 Sep 2024

Karen

lovely weekend. made to feel welcome

Friends_and_family Family

6/10

Pleasant

18 Sep 2024

Leon

There was no view: I was facing garbage bins. Insufficient soap, towels. Should I go on?

Business_and_leisure Self

6/10

Pleasant

01 Sep 2024

Linda

Was kept awake with a couple arguing in one of the rooms it went on for a while before the hotel staff steped in.

Leisure Partner

2/10

Poor

19 Aug 2024

Kelly

The window was broken no sugar in room bed was so uncomfortable and had stain on sheets shower was terrible

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

WILLIAM

good stay

Self

10/10

Exceptional

18 Aug 2024

Lindiwe

Very friendly and helpful service i great and I have meet up with very nice people.

Leisure Family

10/10

Exceptional

11 Aug 2024

joanne

The room was very nice and clean can not fault anything. Surroundings were great for the kids. Plenty for the kids to do. I will definitely be booking again and great value you for money

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Greg

So central. The town is at your feet. Nice room too.

Leisure Self

6/10

Pleasant

02 Aug 2024

Auksuole

The bathroom of the bedroom had short dark hair everywhere on the floors.

Business_and_leisure Self

10/10

Exceptional

21 Jul 2024

Thomas

Excellent rooms, clean and tidy

Partner

6/10

Pleasant

17 Jul 2024

Susan

Reasonable for the price

Hotel is a bit old and not great condition, but good for the price. Staff were great and moved our room as first room was very bad, with no hot water and right by the lift shaft so also noisy. Moved us no problem. Breakfast was average, enough choice and again ok for the price.

Partner