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Waterfront Hotel Southport

Liverpool · United Kingdom

waterfront, promenadeView location

8.8/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Waterfront Hotel Southport

Welcome to the Waterfront Hotel Southport, conveniently located on the Marine Lake waterfront. This modern hotel puts you steps from the Southport Theatre Convention Centre, Genting Casino Southport, and Silcocks Funland Pier. You will also be minutes from shopping malls, amusement parks, and the scenic Southport Beach.

An on-site restaurant, 24/7 lounge, and fitness center help make your visit unforgettable.

Read more about this hotelShow less

With a stay at Waterfront Southport Hotel in Southport, you'll be connected to the convention center, just steps from Southport Pier and a 4-minute drive from RSPB Marshside. This hotel is 2.5 mi (4 km) from Royal Birkdale Golf Club and 3.7 mi (6 km) from Ainsdale Beach.

Make yourself at home in one of the 131 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager ECOsmart Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: GBP 15 per day
    • Pet fee: GBP 20.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    Italian

    Polish

    French

    Turkish

    Spanish

Nearby attractions

Southport Theatre 0.1 km / 0.1 mi
Genting Casino Southport 0.1 km / 0.1 mi
Herbert Silcock's Golden Gallopers Carousel 0.2 km / 0.1 mi
Southport Pier 0.2 km / 0.1 mi
Southport Marine Lake 0.2 km / 0.1 mi
Lord Street 0.4 km / 0.3 mi
Little Theatre Southport 0.7 km / 0.4 mi
New Pleasureland 0.9 km / 0.6 mi
Splash World 1 km / 0.6 mi
Spiel- und Sportarena 1 km / 0.6 mi
Southport Air Show 1 km / 0.6 mi
Victoria Park 1 km / 0.6 mi
Southport Pleasureland 1.3 km / 0.8 mi
Hesketh Park 1.4 km / 0.9 mi
British Lawnmower Museum 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • Number of floors (main building): 6
  • hotel
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parkingExtra charge
  • Room service
Show 35 more facilities & services
  • Air conditioning in public areas
  • Lift access
  • Terrace
  • Sun terrace
  • Gym
  • Luggage room
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Rooftop bar: 1
  • Conference room
  • Meeting room
  • Projector
  • Photocopier
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Special dietary options
  • Gluten-free meals
  • Gala dinner
  • Vegetarian meal
  • Vegan meal
  • Early Check-inExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 27 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable3 photos

    Waterfront Hotel Southport

    SUITE WITH DOUBLE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Centrally regulated air conditioning
    • Shower: 1
    • Hairdryer
    • Tea and coffee making facilities
    • Carpeted floors
    • Living room: 1
    • Balcony
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable2 photos

    Waterfront Hotel Southport

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 54 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable6 photos

    Waterfront Hotel Southport

    SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Balcony
    • Internet access
    • TV
    • Hairdryer
    • Living room: 1
    • Housekeeping
    • Shower: 1
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Fridge
    • Desk
    • Toiletries
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Waterfront Hotel Southport

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Waterfront Hotel Southport

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Waterfront Hotel Southport

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Waterfront Hotel Southport

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Waterfront Hotel Southport

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Smoke detector
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO DOUBLE BEDSDouble or Twin • TWO DOUBLE BEDSDBT.2D

    Photos are not available for this room type.

    Waterfront Hotel Southport

    Double or Twin TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 54 m²SUI.ST
    SUITE STANDARDPhoto unavailable6 photos

    Waterfront Hotel Southport

    SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • TV
    • Bathtub: 1
    • Hairdryer
    • Internet access
    • Fridge
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Make-up mirror
    • Desk
    • Toiletries
    • Wi-fi
    • Balcony
    • Living room: 1
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST-3
    TWIN STANDARDPhoto unavailable2 photos

    Waterfront Hotel Southport

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-3

    Room amenities

    • Toiletries
    • Individually adjustable air conditioning
    • TV
    • Bathtub: 1
    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Waterfront Hotel Southport

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Waterfront Hotel Southport

8.8
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Darren
Very good value for money.
8/10
Excellent
27 Jul 2026
KAREN
Easy and quick check in.
No remote control for TV, reception sorted that out with house keeping.
Air conditioning didn't work and the window didn't open, one fan in room but was not enough to chill the room.
Rooms was spacious and clean.
8/10
Excellent
27 Jul 2026
Annette
Very comfortable bedroom and clean only issue was very loud music due to wedding
10/10
Exceptional
26 Jul 2026
Sarah
We received an early check in which was very much appreciated. Interior decoration is lovely and it feels like a quality hotel. Great position. Lifts are a bit slow.
6/10
Pleasant
24 Jul 2026
Nicola
Reds a good
10/10
Exceptional
22 Jul 2026
charles
First time at this hotel & rate it very highly.
Room was good size & clean. We had our dog with us & the room had a bed & bowls for him. They catered well for the dog in the dining room giving an allocated area to sit but still be part of main dining room. Staff were super.
Highly recommend this hotel.
10/10
Exceptional
22 Jul 2026
PAUL
Great staff.
Partner
10/10
Exceptional
15 Jul 2026
Elizabeth
First time visiting and was delighted with accommodation and amenities provided. Room spotless and staff extremely helpful with any questions. Breakfast superb and couldn’t fault array of food (hot and cold) provided. Only disappointment was we didn’t have a lake view
Friends_and_family Friends
6/10
Pleasant
13 Jul 2026
Gerrit
It's fine. I wouldn't call it 4 star. Simply because the bathroom needs to be updated. The TV has no sports channels which is strange when The Open is being played down the street. Scottish open being played just hours north of us. For 4 stars I don't expect to shower in a tub unless I requested to.
Partner
10/10
Exceptional
13 Jul 2026
Philip
Very clean hotel with lovely views and nice rooms.
10/10
Exceptional
10 Jul 2026
Wendy
Lovely hotel & friendly staff, good location, excellent breakfast
Friends_and_family Friends
10/10
Exceptional
10 Jul 2026
William
Staff are fantastic. From checking in, breakfast and checking out. All very friendly.
Decent buffet breakfast.
Close to the waterfront.
Self
6/10
Pleasant
10 Jul 2026
michael
Food was awful lots of variety for breakfast can't argue over that but the English breakfast was terrible everything was like rubber couldn't eat it over cooked need a hacksaw to cut it . We tried the food for our tea that wasn't any better either we had smashed burger couldn't eat it very greasey so I wouldn't recommend eating in the hotel but everything else was fine
Partner
10/10
Exceptional
06 Jul 2026
Janis
Very clean. Food and breakfast was lovely. Staff very helpful.me n my husband had a chilled out stay. The views in the end rooms are amazing. X
Partner
10/10
Exceptional
05 Jul 2026
Theresa
the staff is amazing and very helpful. the place is really clean and well maitained. the view is lovely. the room is spacious and has everything we need. the breakfast is soooo good. loved everything about this hotel and will come back!! thank you
Partner
8/10
Excellent
03 Jul 2026
Nils
Hotel has seen better days but overall ok
10/10
Exceptional
03 Jul 2026
Jeremy
Great location, nice rooms
Partner
10/10
Exceptional
28 Jun 2026
Karen
Nice clean room
Friendly staff
Partner
8/10
Excellent
28 Jun 2026
Emily
Large rooms for the price, some more coffee in the amenities would have been good and there was only 1 tissue left in the box.
Air con wasn’t doing a great job either but we’re provided with an extra fan
Partner
10/10
Exceptional
27 Jun 2026
Stephen
Hardworking friendly staff
Family
10/10
Exceptional
26 Jun 2026
Karen
Excellent hotel very clean and comfortable. Friendly helpful staff. Easy check in and out. Buffet breakfast had lots of choice. Didn't use the restaurant or the car park so can't comment on those. Would recommend this hotel.
Partner
6/10
Pleasant
23 Jun 2026
faten
Very hot and there is no aircon . Only fan available
Self
8/10
Excellent
22 Jun 2026
Andrea
Breakfast not good food was warm not hot fresh eggs were hard sausages were tasteless would have it again
Partner
10/10
Exceptional
22 Jun 2026
Darren
Beautiful place to stay with everything on your doorstep. Staff so helpful an accommodating in every way. Breakfast is out of this world, especially for the price. Will be coming back again very soon.
Partner
8/10
Excellent
17 Jun 2026
John
We enjoyed our stay at the Waterside Hotel. Parking in the basement was easy with lifts to all floors. The room was good, spacious, clean and comfortable. The staff were friendly and helpful. My only grumbles would be that it was difficult getting into the bath tub to have a shower and there was no fridge in the room.
Partner
8/10
Excellent
16 Jun 2026
David
Great spot overlooking the water but hotel was a bit run down despite being very modern.

Breakfast was great (buffet), nice walk outside room.

Main hassle was room was super hot on arrival and you cannot open the windows very wide to cool it down. The air-conditioning did not work (even with windows closed), so after a major sweat we were eventually able to cool the room by using the random electric fan left in the room and opening the door to flush out the heat a little. Not ideal after a hard day out
Partner
10/10
Exceptional
16 Jun 2026
Stephen
Easy to book and helpful
Business
10/10
Exceptional
14 Jun 2026
Launa
Room was lovely, airy, so clean! Staff were so accommodating & helpful and cheerful!
We had a lovely view of the lake from our room. Breakfast was lovely too!
Friends_and_family Friends
10/10
Exceptional
13 Jun 2026
Alexandra
Wow absolutely amazing hotel from the moment we arrived it was a great experience we love this hotel and the Penthouse Suite is out of this world. Couldn’t fault it at all.
Partner
8/10
Excellent
11 Jun 2026
Rodney
The hotel is very well maintained, looks pretty good inside and the staff are very welcoming. The room was first class. Spotlessly clean, extremely comfortable beds, first rate bathroom, all with a decent panoramic view. Everything we might hope for. Service in the restaurant was good, very attentive. Breakfast food would have been pretty good except that the hot food and drinks were all cold. But the lunch menu was disappointing, with heavy reliance on bread: sandwiches, toasties, pizza and burgers. The one \"non bread\" item was off the menu. That's the only caveat in a very pleasant stay. But we'd be happy to go back.
Family
10/10
Exceptional
01 Jun 2026
Christine
My grandson and I stayed 1 night at this hotel. Would recommend.
Family_with_children
10/10
Exceptional
30 May 2026
Andrea
Fabulous room with a wonderfully comfortable bed.
Friends_and_family Family
2/10
Poor
30 May 2026
Muhammad
Stayed in room 316, and the room was substandard. The shower was leaky, the air-con had a loud grunting sound, the wifi was absolutely terrible, and we had 2 nights of back to back fire alarms. I did raise the issue at the front desk during the stay, but no action was taken. Feels like I have wasted £500 for 3 nights stay.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Stacey
Lovely place to stay with amazing views
4/10
Poor
27 May 2026
Dave
Confusion over booking could have been handled better. Little empathy over my room issue before I had even turned up.
On arrival given a scorching room, when rang reception told it is working and takes 20 minutes minimum. An hour later changed rooms as A/C not working!
Warmest day of the year and hotel gets jet washed so noisy generator meant you couldn't get any peace on balcony. Also no no-smoking area so balcony reeled whilst paying over £7 a pint, didnt take cash, £15 parking.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Willie
Super hotel with fantastic location
Partner
10/10
Exceptional
26 May 2026
Paul
Lovely staff and breakfast was really good
Partner
10/10
Exceptional
26 May 2026
Philip
Very nice large rooms withe everything you need and a great view. Drinks at the bar were fairly expensive, only downside.
Self
6/10
Pleasant
25 May 2026
Andy
Generally a very good stay, but we ended up cutting the trip short as the room was not clean (there was food debris under the bed, from previous guests, that my son reached and put into his mouth). We decided not to stay there for our 2nd night.

In general, the hotel was in a good condition and the staff were friendly and helpful. The hotel is in a great location next to some amusements, mini golf and a good children’s playground.

We had dinner which was good food, and the buffet breakfast had a great selection and good quality.

It would have been a 5* stay if not for the food debris under the bed. The rest of the room was clean and the middle of the day refresh had the room and bathroom tidy.

The bath we had was an excellent size too. Plenty of room for me (5’11) to sit in comfortably.
Family_with_children
10/10
Exceptional
24 May 2026
Philip
Spacious rooms with lovely bathroom. The breakfast was also very good and all of the staff were warm, polite and welcoming
Partner
10/10
Exceptional
23 May 2026
Adam
Excellent hotel for the price !
10/10
Exceptional
23 May 2026
Stephen
Arrived on Sunday evening. Check in was a breeze. Lady on reception was lovely and really helpful. The room was lovely, huge comfy bed. Nice view of the lake and the smallest pub in Britain! Great bathroom. Very quiet on the 5th floor. Parking seems really safe. Lovely hotel in a lovely location. Walking distance from the town centre, beach, supermarkets…..
Self
10/10
Exceptional
23 May 2026
Deborah
Beautiful room, lovely sea view, the only negative was the discrepancy in the website bar prices and the hotel bar prices. When I queried they just said they'd had a problem with them not matching up and my large wine was nearly £5 dearer than the website price! Just meant I only had one!
Family
8/10
Excellent
18 May 2026
Paul
First impressions from the outside were not great as it really doesn’t look like the pictures and is very weathered. Staff were fantastic as was the breakfast. Room had everything we needed, however shower leaked below barrier onto floor and the soap trays were not very clean which was a bit off putting. Some of the furniture looked a bit worn but and the lack of a mini bar is a glaring omission as we had to go down for a bucket of ice twice. Other than that we did enjoy our stay although I do feel customers should get cheaper parking given the cost of the rooms.
Family_with_children
8/10
Excellent
18 May 2026
Andrew
The bed room was nice and clean ,beds comfy, staff were excellent Archie our dog got spoilt as usual there was a bed in the room for him as well as 2 bowls for food and water on a waterproof mat which I thought was a nice touch ,breakfast was an open buffet was ok
Partner
10/10
Exceptional
18 May 2026
Kevin
clean, quiet & good breakfast
Self
10/10
Exceptional
11 May 2026
Brendon
Great location and value for money. Comfortable clean rooms. Excellent breakfast. A little maintenance is needed in some areas
Partner
8/10
Excellent
09 May 2026
Rose
Great overnight stay lovely hotel and staff all helpful and friendly.
Partner
10/10
Exceptional
09 May 2026
Leslie
All good
Partner
10/10
Exceptional
04 May 2026
Paul
Great room Great location
Self
10/10
Exceptional
02 May 2026
John
Lovely big family room very clean staff was so nice had a great veiw
Friends_and_family Family
8/10
Excellent
20 Apr 2026
Harold
Clean room couldn't open window not a problem for 1 night didn't have breakfast
Partner
8/10
Excellent
16 Apr 2026
robert
Chais in restaurant need attention. Room was lovely and clean. Reception was a bit short and unwelcoming it felt.
10/10
Exceptional
15 Apr 2026
Stuart
One night (Tuesday) stay after a theatre visit. Haven’t stayed at the hotel since the Ramada days and was pleasantly surprised by the hotel. Obviously had been referred since we last stayed and very impressed with it room very clean, nice sized bathroom (although a little high getting in bath for a shower ok for me as I’m 6-2 but a little struggle for her who is 5-4). Bed super comfy lovely nights sleep. Nice selection of tea coffee etc. no fridge in room which was not an issue for 1 night. Staff pleasant and helpful. Didn’t eat at hotel so cannot comment. Overall Excellent 5 ⭐️ 👍
Partner
10/10
Exceptional
14 Apr 2026
Lynne
Nice clean room & received an upgrade in checking in. Staff friendly & helpful
Partner
10/10
Exceptional
12 Apr 2026
Leslie
Best hotel in Southport
10/10
Exceptional
12 Apr 2026
Mark
Stayed for 2 nights for the races with friends. Superior double was really comfortable, sizeable enough and clean. Staff were very friendly. Ate fish and chips in the restaurant the first night which was lovely and served promptly. Buffet breakfast offered hot and cold and all we needed. Would stay again.
Friends_and_family Friends
6/10
Pleasant
10 Apr 2026
Alisha
We stayed for 4 nights at the Southport hotel and these were some of the tiniest rooms I’ve ever seen. We probably should’ve looked closely at the measurements of the room. We had a bunch of luggage as we were visiting from Australia. Brekky was good, people friendly but rooms too small and beds were very uncomfortable.
Leisure Family_with_children
10/10
Exceptional
09 Apr 2026
Caroline
The hotel is easy to find on the edge of the marine lake. The reception staff were friendly and kind enough to upgrade us to a superior room. The hotel was clean and smart, the room was comfortable with choice of tea and coffee making facilities. The bed was comfortable and the room quiet and with excellent blackout curtains. Literally nothing to dislike about our stay.
Partner
8/10
Excellent
06 Apr 2026
John
No room service
Partner
10/10
Exceptional
05 Apr 2026
graham
The breakfast was the best
Partner
10/10
Exceptional
03 Apr 2026
Lynsey
Staff were super helpful and friendly at the front desk and in the restaurant.
Friends_and_family Family
8/10
Excellent
01 Apr 2026
Christopher
The inside of the hotel is far nicer than it looks from the outside. We booked a dog friendly family room. The room was clean, the beds comfy. The bathroom was well fitted and the shower was really poweful, which was pleasing. Overall very happy. The breakfast was quite nice, with good quality ingredients. Two 'even better if' s'. 1) The coffee in the morning was not good. It was dispensed out of a big urn. Not great quality/choice and not hot. 2) squeeky floorboards. I would stay there again.
Family_with_children
10/10
Exceptional
29 Mar 2026
Liam
Amazing will stay here again
Partner
10/10
Exceptional
26 Mar 2026
gavin
Was nice
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Pamela
Clean room. Nice deep bath. Tv central to bed. Very friendly check in lady. We stay here a lot and no complaints so far.
Partner
10/10
Exceptional
19 Mar 2026
Francis
We had a great time in Southport and the Hotel was brilliant the room were very nice and the breakfast was very good.
10/10
Exceptional
18 Mar 2026
Adrian
Great place to visit
Self
10/10
Exceptional
15 Mar 2026
Francis
We had a lovely stay in the waterfront hotel. The rooms were very nice and the breakfast was great.
10/10
Exceptional
14 Mar 2026
Julie-Ann
I was on the third floor and the internet was perfect no issues at all. Room was lovely and clean, bedding and towels brilliant white and the biscuits were an added touch. Attached humans restaurant.
Self
10/10
Exceptional
08 Mar 2026
Alan
Fantastically friendly staff lovely breakfast. Comfy beds relaxing atmosphere.
Friends_and_family Family
10/10
Exceptional
06 Mar 2026
Ste
Room was immaculate no complaints
Partner
8/10
Excellent
27 Feb 2026
Linda
Room was very good - spacious and clean - we had an upgraded room.
Breakfast was frustrating as hotel was very busy (which was great) but they kept running out of hot food and queues
Partner
10/10
Exceptional
27 Feb 2026
K
Really friendly staff, everyone I spoke to was helpful and kind. Lovely room and communal areas. Ate in the restaurant and had a good meal which was reasonably priced
10/10
Exceptional
24 Feb 2026
Tessa
Friendly staff,
10/10
Exceptional
22 Feb 2026
Christopher
Staff was friendly and helpful great service food was prefect very nice room was excellent clean all stock ready for are stay highly recommend wil be going again soon
Partner
10/10
Exceptional
20 Feb 2026
gavin
Great lovely place
10/10
Exceptional
19 Feb 2026
Rebecca
Clean room, central location and good breakfast
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
lisa
Lovely welcoming check in
Partner
8/10
Excellent
05 Feb 2026
Amanda
Doesnt look anything special from the street but once your in..... WOW. STUNNING rooms and the staff so pleasant and helpful. The bedrooms are as youd expect but the bed was enorous,, the bathroom was a beautiful wet room with exquistly decorated. We were so impressed and will return as its a perfect base in Southport to explore.
Partner
10/10
Exceptional
05 Feb 2026
charlie
room was fabulous, staff so friendly, so helpful when confused with air conditioning! overall amazing hotel would definitely return!
Leisure Partner
10/10
Exceptional
31 Jan 2026
Graham
Receptionist was brilliant, explained everything.
Room was absolutely perfect, all other staff was so pleasant and polite, made our short break, loved it.
Partner
10/10
Exceptional
25 Jan 2026
gavin
Brilliant hotel very nice one of the best in Southport
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
tracey
very clean and staff very nice
10/10
Exceptional
15 Jan 2026
Nicole
Everything was good, literally the best hotel l have been to and had good food.
Leisure Friends
10/10
Exceptional
14 Jan 2026
Lucy
Great stay. Quiet. Nice breakie
Leisure Family
10/10
Exceptional
14 Jan 2026
Darren
Didn't have breakfast
Business
10/10
Exceptional
07 Jan 2026
Maureen
Rhonda the staff at Reception was excellent
Business_and_leisure Friends
10/10
Exceptional
07 Jan 2026
Alan
Nice room, big bath, nice view, friendly and helpful staff
Partner
2/10
Poor
06 Jan 2026
Peter
Not usually one to write bad reviews but For the price + reviews I was expecting premium hotel, we chose somewhere ‘nice’ as a treat from a cheap basic hotel. But it was worse than any hotel I’ve ever stayed in.

BLOOD stains on the duvet cover,
Half the lights in the room didn’t work, bathroom ceiling insanely mouldy, and the shower head covered in mould too.

“Soundproofing” is a lie considering you heard the elevator door every single time keeping you up all night, every footstep sounded like people in your room. Normal conversation of people in hall incredibly echoey and again might aswell talk in your room by the volume. Floorboards and beds creaking with every movement waking up whole room and probably people below you.

Bedding sounds like your sleeping in a pack of crisps uncomfortable and loud rustlings. Cheap paper like feel to the blood stained bedding,

The elevators fit like 3 people in it, and regardless of up or down it’s full ALWAYS, so you wait 20-30 minutes trying to get in the lift which is a nightmare for us disabled who can’t use the stairs especially on car park level and middle floors since it’s full before it even reaches you.

The breakfast was awful, bread was rock hard/stale before you even toast it, scrambled egg was sour cream looking mush - not even orange juice as a choice but pineapple..

Only nice thing in the end was sausage and hash brown - Wetherspoons breakfast would have been nicer and cheaper.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Joanne
Great hotel friendly staff lovely breakfast
10/10
Exceptional
03 Jan 2026
Cathy
.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Jennifer
Everything about the hotel including the staff
Leisure
6/10
Pleasant
02 Jan 2026
Ben
Feels a bit tired and in need of some tlc (flashing light bulbs, scuffed walls, switch falling off wall, broken window handle). Parking is quite expensive for the area.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Eileen
Room was spotless bedding fresh and clean
My granddaughter had asthma and allergies to dust and animals I informed the hotel and they done a great job making sure the room was of high standard excellent service and staff so helpful. great choice of breakfast something for everyone
Xx
Friends_and_family Family
6/10
Pleasant
01 Jan 2026
Andy
Road noise disturbing during the night. Double glazing ineffective.
Breakfast items dry and hard ( black pudding) eggs ( rubber).
Room itself ok service good but uniterested when noise was mentioned.
Partner
10/10
Exceptional
01 Jan 2026
Louise
What stood out - the bed. OMG, the duck feather topper on the milbrook bed was divine. We slept for 10-11hrs both nights and that not normal for us. The hotel breakfast was lovely, beautiful views. You couldn't want more. It's worth every extra penny.
Friends_and_family Family
8/10
Excellent
01 Jan 2026
Julie
Great location. Quite room well equipped and cosy easy accessible with lift. Lovely decor in reception and breakfast room. The outdoor patio would be great in the warmer weather. Breakfast great choice and good quality. Had a lovely welcome stay.
Leisure Partner
8/10
Excellent
29 Dec 2025
Joanne
Staff lovely , room cold , heating broken , already had additional broken heater in room and had to request another
Leisure Partner
10/10
Exceptional
29 Dec 2025
Adrian
Excellent hotel
Business

Location & surroundings

Waterfront Hotel Southport
waterfront, promenade, Southport, United Kingdom

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Waterfront Hotel Southport

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