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The Lord Street Hotel, BW Signature Collection

Liverpool · United Kingdom

178-180 Lord StreetView location

8.8/10Excellent254 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Lord Street Hotel, BW Signature Collection

The Lord Street Hotel, BW Signature Collection in Southport offers the best in luxury and the very highest level of comfort.

With 23 bedrooms and a beautiful Champagne Bar serving specialist Champagnes from around the world, The Lord Street Hotel, BW Signature Collection has everything you could want for your stay in Southport.

The Lord Street Hotel, BW Signature Collection has been completely transformed into the luxurious venue that you will experience once inside its doors.

As you will guess from the name, it is located right on the tree-lined mile-long Lord Street which has seen huge change through investment over the last few years.

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With all the town's amenities right on the doorstep, The Lord Street Hotel, BW Signature Collection, has all you could need whether your visit is for business or pleasure.

With a stay at The Lord Street Hotel, BW Signature Collection in Southport, you'll be a 1-minute walk from Lord Street and 5 minutes by foot from Little Theatre Southport. This hotel is 0.3 mi (0.5 km) from Southport Marine Lake and 0.4 mi (0.6 km) from Southport Theatre.

Make yourself at home in one of the 17 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager REST Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 5.95 for children
    • Self parking fee: GBP 8.20 per night
    • Late check-out fee: GBP 10 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Lord Street 0.1 km / 0.1 mi
Little Theatre Southport 0.5 km / 0.3 mi
Southport Theatre 0.6 km / 0.4 mi
Southport Marine Lake 0.7 km / 0.4 mi
Genting Casino Southport 0.7 km / 0.4 mi
Southport Pier 0.7 km / 0.5 mi
Hesketh Park 1 km / 0.6 mi
Southport Air Show 1.1 km / 0.7 mi
New Pleasureland 1.5 km / 0.9 mi
Splash World 1.5 km / 0.9 mi
Spiel- und Sportarena 1.5 km / 0.9 mi
Victoria Park 1.6 km / 1 mi
British Lawnmower Museum 1.9 km / 1.2 mi
Southport Pleasureland 1.9 km / 1.2 mi
Taylor's Bank 2.8 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • Number of floors (main building): 3
  • Suites: 1
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Air conditioning in public areas
Show 9 more facilities & services
  • Lift accessExtra charge
  • Terrace
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Sauna
  • Steam bath
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 20 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    The Lord Street Hotel, BW Signature Collection

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable3 photos

    The Lord Street Hotel, BW Signature Collection

    DOUBLE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 17 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable5 photos

    The Lord Street Hotel, BW Signature Collection

    DOUBLE ECONOMY

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 18 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable4 photos

    The Lord Street Hotel, BW Signature Collection

    Double or Twin SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING BED NON SMOKINGFAMILY ROOM • KING BED NON SMOKINGFAM.KG-NM

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    FAMILY ROOM KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE ONE BEDTRIPLE • DELUXE ONE BEDTPL.1B-DX

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    TRIPLE DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX-1

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    The Lord Street Hotel, BW Signature Collection

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-10
    Room NON SMOKINGPhoto unavailable2 photos

    The Lord Street Hotel, BW Signature Collection

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 20 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable5 photos

    The Lord Street Hotel, BW Signature Collection

    Double or Twin DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Lord Street Hotel, BW Signature Collection

8.8
Excellent
254 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
75 reviews shown
8/10
Excellent
05 Jun 2026
James
Nice visit really enjoyed the stay.Super breakfast at the Bold Hotel
Friends_and_family Family
8/10
Excellent
17 May 2026
Michelle
Room was clean, could do with some TLC. It says soundproof but we could hear the band downstairs and the electric shower was useless, I would have hated to have to wash my hair using it.
Partner
10/10
Exceptional
11 May 2026
Margaret
Our room was spotless the bed was comfy we had a good nights sleep.The breakfast is across the road at The Bold that was very tasty.All the staff were friendly and helpfull
Partner
10/10
Exceptional
21 Apr 2026
Claire
Lovely clean room, excellent customer service and huge thank you to Zoe and Trinity for being so helpful and welcoming.Breakfast lovely and excellent service from Steve the Waiter.
Partner
8/10
Excellent
30 Mar 2026
Tracey
Clean, tidy room with a view.
Plenty of stairs to get there.
Breakfast very nice…across the road separately from hotel, worth the walk.
Friends_and_family Friends
6/10
Pleasant
29 Mar 2026
Andrew
Room 115 try to avoid this one! It over looks lots of air-conditioning units and onto a not so nice roof. Also it wasn't cleaned to a good standard but apart from that it was all ok. Breakfast was just ok nothing to rave about. The best part is the location and if you fancy a couple of drinks there are nice bars connected to the hotel so u don't need to venture outside if the weather is bad
Partner
6/10
Pleasant
03 Jan 2026
Deborah
The lady on reception was very miserable not approchable got to room and we had worst view i ever had room 113 auful then heating keep going off so i asked reception by phone for extra blanket as was freezing but said they had none she never even tried to help so was cold night i
Partner
10/10
Exceptional
26 Dec 2025
Liam
Nice hotel. Friendly and helpful staff. Highly recommend 👌
6/10
Pleasant
07 Dec 2025
Shaun
Noise from bar downstairs and cost of parking.
Partner
10/10
Exceptional
09 Nov 2025
Paul
Our room was spotless and very comfortable very happy with our stay, lovely staff, thanks.
Leisure Partner
8/10
Excellent
25 Oct 2025
carl
Enjoyed our stay.,.room.very nice,.although unfortunately our friends room the heating seemed to not be working. Ours was. Only downside really was some traffic noice from Lord Street. Other than that happy woth stay.
Friends_and_family Friends
10/10
Exceptional
20 Sep 2025
Paula

Enjoyable stop over

We only stayed for one night as my husband had an early appointment. We couldn't of asked for a more enjoyable stay.
Partner
10/10
Exceptional
31 Aug 2025
Rhonda
Lovely rooms in a nice pub, no noise from the pub or street , lovely new rooms
Leisure Partner
10/10
Exceptional
19 Aug 2025
Janet
Great time
Friends_and_family Family
8/10
Excellent
09 Aug 2025
Denise

Good choice

Clean, welcoming, rooms large spacious, pillows were a little hard for me, breakfast was across the road at sister hotel, but excellent, chef was very helpful, waiting staff very quick to clean plates etc away
Partner
10/10
Exceptional
05 Jul 2025
Clare

Best stay in Southport

Fabulous value for money highly recommend it
Partner
10/10
Exceptional
29 Jun 2025
Terence
Great stay - good facilities
Leisure Partner
10/10
Exceptional
14 May 2025
John
There are a lot of options for an evenings entertainment, music, outside and inside seating, dining in one of the associated businesses next door (The Grand, The Bold, Punch Tarmey's). We enjoyed our stay and will go back.
Leisure Partner
6/10
Pleasant
27 Apr 2025
mark

Beware of loud music

Nice hotel excellent staff, spoilt by very loud music from Irish Bar below till early hours. Poor sound proofing.
Partner
10/10
Exceptional
28 Feb 2025
John
The property was excellent in every way.
Leisure Partner
6/10
Pleasant
15 Feb 2025
chris

Ok

Room.was clean and tidy and modern. Bit of a strange hotel as my room was directly above a bar, no blinds on window to front so had to have curtains constantly drawn or would of been a peep show. Very noisy at night from bar and road with ourside noise. Had to go over road for breakfast to another hotel, the gym was a 10 minite walk and not on site. Over all clean, but wouldn't stay again.
Self
10/10
Exceptional
26 Jan 2025
Stephen

Can't wait for next visit

Well located hotel in prime position on Lord Street with pub, , restaurant, hall and piano bar attached. THE class venue in Southport. Highly recommended for memorable weekend away.
Partner
10/10
Exceptional
01 Nov 2024
Temitope
I like what they had to offer, plus it was situated in a commercial environment where you can get everything at a walkable distance. The bedroom is beautiful and modern. The staff members are good and always ready to help.
6/10
Pleasant
22 Sep 2024
Simon
Stay was ok, hotel was there or there abouts. The internet was dreadful and phone signal didn’t work. This made things very difficult. The bar connected to the hotel was very loud each night.
Partner
6/10
Pleasant
20 Sep 2024
david
Probably one of the better hotels in Southport… but…
Sadly: breakfast was in a sister hotel, not onsite.
Rooms quite noisy due to ineffective soundproofing - especially noisy doors at night and in the mornings.
Most staff were lovely.
I merely booked another longer staff but hotels.com showed at least 6 rooms for my stay period but the lady on reception said they were full ! Who was wrong!
So decent hotel - just need door closers, better showers and accommodate breakfast in the Grand rather than in the pub nearby.
Partner
8/10
Excellent
18 Aug 2024
Rachel
Good location, car park is handy but a bit tight to get into - reasonable rate with hotel discount.
Leisure Partner
10/10
Exceptional
29 Jul 2024
Verified traveler

Stunning hotel, fabulous roof terrace

Beautiful room, lovely hotel, immaculately decorated. Harry’s roof bar is a fantastic, delicious cocktails at reasonable prices. As note you are supposed to book the roof terrace online. We’d definitely recommend a stay here, fab hotel and location
Partner
10/10
Exceptional
04 Jul 2024
Kamal
Great property and friendly and hospitable staff
Leisure Family
8/10
Excellent
30 Jun 2024
Danielle

Good stay

Good stay, friendly welcome. Very warm room, and not the best view. But overall a very nice stay.
Friends_and_family Family
8/10
Excellent
05 May 2024
DAVID
Very nice hotel,double bed a bit small and matress was hard,apart from that, everything else was fine,thank you.
6/10
Pleasant
28 Apr 2024
Thomas

Loud when pub is open.

Noise from the pub underneath is significant.
Room is either entirely exposed (when curtains are open everyone outside can see everything in the room) or very dark when curtains are closed.
Friends_and_family Family
8/10
Excellent
23 Jan 2024
Justin
Nice hotel. Convenient and great restaurant next door.
Business Self
10/10
Exceptional
02 Jan 2024
Christopher
It was good having the sports bar below the hotel, though it did sometime mean the receptionist was busy sering in the bar. The room was freezing when we arrived and the aircon heating kept switching off after 30mins. Relied on the batroom radiator to heat the whole room. The room itself was spacious for a cosy/small room and it was clean and nicely decorated. My wife particularly like the electric shower. The corridors were a bit of a maze with little signage to get you to reception. Glad there wasn't a fire.
Leisure Partner
10/10
Exceptional
09 Dec 2023
Peter
Great hotel and location, the only thing that lets it down is the electric shower which this time of year you have to hug the wall to get wet
Partner
6/10
Pleasant
03 Nov 2023
J G

Another Night Away

I made a complaint via the hotels web site but have not had a reply. I do not expect to see used feminine hygiene products in the toilet brush.
Business
10/10
Exceptional
24 Oct 2023
Rex

I will be back

Outstanding hotel in an excellent location. Staff particularly friendly, helpful, and attentive, especially Claudia. I wish our trip had involved staying more than one night here.
Partner
8/10
Excellent
13 Oct 2023
S

3 day short break

Short 3 day stay. Have stayed in this hotel before so knew it was ok. Staff are very good and friendly. Location is excellent right on Lord Street. I was put in an accessible room this time which i didn't need or ask for but it wasn't a problem. The bed was comfortable and the shower was a wet room. A couple of very small issues, one was no hooks anywhere so nowhere to hang towels or a cap. Also the bathroom didn't have the 2 pin shaver socket so couldn't recharge my electric toothbrush.
Self
10/10
Exceptional
07 Oct 2023
Jay Mathew

Wonderful staff, lovely room.

The front staff has gone far and beyond to make our stay as comfortable as it possibly could. I would like to commend Jade for making our stay memorable.
Business Partner
8/10
Excellent
24 Sep 2023
Verified traveler
Staff were friendly at reception. Night receptionist very helpful and attentive.
Stayed here before as rooms are comfy, clean and modern.
Would highly recommend.
Partner
8/10
Excellent
02 Sep 2023
Sharron
A lovely stay in a lovely hotel
Partner
6/10
Pleasant
22 Aug 2023
HAYLEY

Lord Street

Lovely room and lovely staff. The average rating is due to loud music until 12.30 and then noisy people outside until late. Had I known we were staying over an Irish pub, I would not have booked. This needs to be made clear on site. We left a night early.
Friends_and_family Family
8/10
Excellent
22 Aug 2023
Mark
Nice clean and fresh
Leisure Family
8/10
Excellent
13 Aug 2023
Cynthia
Lovely hotel; very high standards, fittings and furnishings. Lovely breakfast provided in The Grand Hotel across the road. Slightly inconvenient having to leave the hotel for breakfast but not a big problem. Very good waiting staff in The Grand and comfortable restaurant area.
Leisure Partner
10/10
Exceptional
09 Jul 2023
Derek
Lovely hotel with excellent staff. The hotel has many bars right on its doorstep. The room was spotless with nice touches in the bathroom. I would definitely stay here again.
Leisure Partner
8/10
Excellent
18 Jun 2023
Ruth

Lovely hotel just noisy

Lovely hotel, lovely room. Just very noisy with loud music and lots of people below window. Couldn’t get to sleep because of this.
Partner
10/10
Exceptional
13 Jun 2023
Kath
Very clean,modern. Staff very helpful and friendly
Leisure Family
8/10
Excellent
13 Jun 2023
Adam

Lovely place

Great spot. Lovely room. Great service
Friends_and_family Friends
10/10
Exceptional
04 Jun 2023
Dave
Stayed over for a wedding. Rooms were beautiful. Fully recommend it.
10/10
Exceptional
08 May 2023
Andrew
Hotel modern and spotless😀
Leisure Partner
10/10
Exceptional
20 Apr 2023
John
Had to go over the road for breakfast
Leisure Family
10/10
Exceptional
16 Apr 2023
Lisa
Amazing hotel lovely staff especially Claudia she was awesome very friendly and even upgrade our room as we were staying for 3 nights will deffo be back was great location for us from Aintree races
Partner
10/10
Exceptional
11 Apr 2023
B

Comfortable stay

Good stay. Very comfortable bed and pillows. All very clean. Shower base very slippery could do with a anti-slip mat.
Breakfast was lovely in the hotel over tge road i assume they are part of same company.
Partner
8/10
Excellent
02 Mar 2023
susan
Room was clean and modern. Quite compact but more than suitable for one night stay. Bed cumfu and bed linen great. Pillows didn’t match the quality in the
8/10
Excellent
20 Feb 2023
Georgina

Lord Street Hotel Review

If you want a quiet location do not book this hotel. My room was on the first floor above Punch Tarmey's, a lively loud noisy bar. I have no trouble this this but what I do have trouble with is that it is allowed to be open until the early hours. I had gone to Southport to attend a funeral with my sister and her husband and had requested that we were put into rooms next door or close by, this was not accommodated which was not ideal. The hotel rooms have undergone significant renovations and were very pleasant however I did report a light out in the bathroom on my first night which was not attended to and upon checkout a couple of days later reported that a second one had gone which made the bathroom very dark. The location on Lord Street is good and although there is parking at the back of the hotel in a Tap2Park car park the cost if you are staying in the hotel is reduced to £8.20 per night which is still very expensive, if you are there for a few days you have to factor this into the cost of your hotel stay. We stayed in a B&B in July last year and the parking was free.
Friends_and_family Family
8/10
Excellent
24 Dec 2022
Stephen
Lovely large room overlooking the front street.
Self
8/10
Excellent
11 Nov 2022
Doug
We very much enjoyed our stay, our room was very good with excellent views of Lord Street and all the staff where very welcoming and helpful, slightly on the negative the room was in some respects not very functional ie. Lighting around dressing table and in bathroom over bowl was poor, also when sitting at the dressing table you cannot see into the mirror which is too high, nevertheless we would probably stay again on our next visit to Southport.
Leisure Partner
10/10
Exceptional
20 Sep 2022
Anthony

Great Room

Great room in an ideal location on the main road. Modern room with all the expected facilities and very comfortable. It is above a bar but that didn't have any impact on our stay
Partner
10/10
Exceptional
16 Sep 2022
Steven
I booked for a little honeymoon getaway
All staff and hotel was amazing and outstanding service would highly recommend to anyone, we will definitely be going back, and I won’t stay anywhere else
Partner
8/10
Excellent
07 Sep 2022
simon
Lovely stay. Good location.
Would stop here again
Partner
10/10
Exceptional
05 Sep 2022
John
Location & the Staff
Leisure Partner
10/10
Exceptional
13 Aug 2022
Emma

Another lovely stay

Amazing stay so booked for an extra night . Lovely bar staff and friendly hotel staff . Drinks are reasonable priced and lots of outside space to sit and drink . This is about our 6th visit so we will be back later this year .
Partner
10/10
Exceptional
06 Aug 2022
Laura

Amazing stay definitely recommend

Amazing room very clean and comfortable all staff were lovely will be visiting again very soon
Partner
10/10
Exceptional
06 Aug 2022
L J
Beautiful rooms only down fall its above a busy bar ok if you go to bed after midnight
Partner
8/10
Excellent
06 Jun 2022
Carl
No parking onsite bit to the rear and discounted but not free.
No lift and steep stairs.
Had to leave hotel for breakfast, on hotel across the road, not included.
Loved the location and champagne bar.
Staff polite and helpful.
Partner
10/10
Exceptional
21 May 2022
Ann

Excellent Stay

A very friendly hotel within easy reach of the station. Lovely airy room and good breakfast in opposite hotel.
Partner
8/10
Excellent
25 Apr 2022
Marie

Attic room claustrophobic

This hotel is ideally situated lovely decor spotlessly clean however we was situated on the top floor the room was claustrophobic and there was too many stairs and they have a lift which only goes to floor 1 so be aware if your put on the 3rd floor. Our check in wasn’t very informative however when checking out we spoke to a very helpful lady called Claudia who told us we should have requested to change rooms. It was my husband’s birthday and we wanted to check in and get out as we had a table booked at a nearby Greek taverna but I so wish we had complained about the room as my husband banged his head twice and he’s only 5ft 8ins!!
Partner
8/10
Excellent
25 Apr 2022
Julie
Lovely modern bathroom/shower room small but well equipped and very clean.

Car park entrance tricky to enter as lots of barriers had fallen over had to move some to gain entry.
Business_and_leisure Partner
10/10
Exceptional
27 Feb 2022
Ceri

Lovely decor

A double room was made up for us and we needed a twin. The staff moved us to another room, no problem
Friends_and_family Friends
4/10
Poor
24 Feb 2022
Ian

Welcoming hotel but awful bed.

We chose to stay in the Lord Street hotel to for a night away to celebrate our wedding anniversary. On arrival the lady on reception was very welcoming and the inital impression of the hotel was very good. We had paid for an upgraded room with a larger bed at the point of booking and on entering the room, again all seemed great.
The evening went fantastic and we had one of the best meals ever at a really nice resturant on Lord Street. Unfortunately when it came to the nights sleep, that was where things changed as this has to be one of the worst beds I've ever slept in. The bed was made up of 2 smaller mattresses and although the gap between the mattresses is not ideal, the height difference between the 2 matresses was unbelievable. Lets say if you wanted to visit the other half of the bed, you would either roll down to the lower side or have to almost climb back to the higher side. After a terrible nights sleep and alot of \"Alright down there/alright up there\" jokes, we complained to the hotel on check out and showed the receptionist the photos, she said a manager would call us back but they never did, we then emailed the hotel with the issue and included the photos but again, no response.
To sum up, great hotel in the middle of the town, welcoming staff but make sure you check the bed out before relaxing for the night. Shame the manager failed to follow up on the complaint.
Partner
2/10
Poor
21 Feb 2022
William
If you are wanting a nice place to sleep, this is not a place for you. Room is nice but not quiet at all. Live music just below us lasted beyond midnight and then the loud crowd went until 230am. Sleeping and playing an early round of golf won’t happen here. Stay somewhere else if you want to be rested for an early start.
Leisure Partner
10/10
Exceptional
29 Jan 2022
Craig
Really lovely hotel room, spacious clean plush decor.
Great location near to lots of nice bars / restaurants.
Staff very friendly nothing too much trouble
Will definitely be staying again.
Partner
10/10
Exceptional
18 Jan 2022
William

Excellent Staff

Lovely well situated hotel opposite its sister hotel Bold Hotel but excellent staff and lovely pub attached not farfrom seafront well worth a visit.
Partner
8/10
Excellent
17 Jan 2022
Verified traveler
Beautiful comfortable room.
Only complaint was the shower was difficult to get water temp correct, and possibly provide more milk for an extra drink in the morning.
Friends_and_family Family
8/10
Excellent
08 Dec 2021
Verified traveler

Good

Bad room at first as shower wouldn’t drain so had to get moved rooms but service was good and got moved to better room with no hassle
Partner
10/10
Exceptional
06 Dec 2021
tracey
small very clean and modern
Leisure Family

Location & surroundings

The Lord Street Hotel, BW Signature Collection
178-180 Lord Street, Southport, United Kingdom

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The Lord Street Hotel, BW Signature Collection

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