Name: Formby Hall Golf Resort & Spa
Address: Southport Old Road, Formby, N/A, Southport, L37 OAB, GB

2/10

Poor

19 Jul 2026

James

On the last night of a three day stay there was an air conditioning leak and subsequently the ceiling fell in. Not offered another room due to being at capacity and poor customer service regarding our complaint which is still ongoing, with a lack or response to any emails.

10/10

Exceptional

18 Jul 2026

Heather

Friendly staff. Made us feel very welcome with our children.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Andrew

Excellent hotel

10/10

Exceptional

30 Jun 2026

Kenny

Was great place with nice spa treatments will be back

8/10

Excellent

28 Jun 2026

Stuart

Slight misty smell in reception - probably due to hot weather and drainage .
Rooms very clean but dates these days .
Coffee at breakfast has to be black with milk unless paying extra for cappuccino or latte etc .
Breakfast food selection was good.

Was expecting the room to have a coffee machine , or more upper class coffee bags .

Family_with_children

10/10

Exceptional

24 Jun 2026

Dawn Louise

..

10/10

Exceptional

23 Jun 2026

MOIRA

Everything great

Self

6/10

Pleasant

11 Jun 2026

Lisa

The hotel its self is good, clean rooms, bar area light, bright and a lovely area to sit
The breakfast was a big let down, the cold options were excellent, variety and lovely and fresh, the hot options not so much, bacon, scrambled eggs, hash browns and mushrooms were all stone cold, the conveyor toaster was missing the ramp so the toast just dropped out of the back of the toaster on to the table top, you could easily burn yourself reaching right to the back of the toaster to retrieve your toast.
Little things just let the hotel down and for the price (£280.00) for one night it really is unacceptable

Partner

10/10

Exceptional

02 Jun 2026

Stephanie

Room was spotless. Coffee maker would be a fantastic finishing touch to the room. For the price of the room cheap coffee is not a good option.

Partner

6/10

Pleasant

30 May 2026

Hilary

Bedroom and bathroom were good size. Comfortable bed and brilliant shower.
Room was clean and well maintained but could not open a window at night as we had patio doors opening onto the car park. Air-conditioning was available.
Breakfast selection was reasonable but service to get coffee slow.
The bar and restaurant areas need an upgrade as tables and soft furnishings looking very shabby.
Lovely patio looking out onto the golf course, very relaxing. However, there must have been a lot of moisture in the foam seat cushions as the rear of my shorts was rather wet!
We arrived in the middle of an event which was very loud and had been set up outside one of our rooms. Not ideal when we had young children. The manager did listen to our concerns and manage to resolve the issues.

Family_with_children

10/10

Exceptional

25 May 2026

Rochelle

Lovely night, pool and facilities all great. Would definitely go back again. Staff are so helpful and polite. Food was amazing in the restaurant and so was breakfast
Beautiful place to have a break

Partner

10/10

Exceptional

18 May 2026

Clare

Great staff and a lovely stay

Friends

10/10

Exceptional

12 May 2026

Maysoon

Tastefully decorated spacious room. Very clean. All you need : fridge, iron and board, tea & coffee. Lovely stay thanks.

Self

10/10

Exceptional

09 May 2026

Ermias

Was Breakfast fresh and customer services good

Friends_and_family Family

10/10

Exceptional

08 May 2026

Evan

Great hotel, reasonable prices, friendly staff

Business

8/10

Excellent

08 May 2026

Matt

All fine as expected.

8/10

Excellent

05 May 2026

Karen

Accommodation was clean. Gym facilities were great. Breakfast was lovely. Evening meal was ok - not a lot of choice.

Partner

10/10

Exceptional

30 Apr 2026

Annwen

Staff were great, rooms decent. Best breakfast coffee I’ve ever had in a hotel. Beds and pillows were comfortable too.

Friends

4/10

Poor

28 Apr 2026

Phillip

Stayed in room 201 which was all very nice until 3am when the air-conditioning hardware in the ceiling void made some horrendous vibration noises along with a squeal which sounded like the fan bearing.

Boiled the kettle in the morning for it to boil but when it turned itself off the plug had a massive electrical arc causing damage to the cable. I showed the video of the noise and the damage cable to reception, very disappointed not to be offered compensation for my inconvenience given my business spent over 2k in the hotel for the last two weeks!

Business Self

10/10

Exceptional

27 Apr 2026

Derek

Comfortable bed, good breakfast friendly staff with nice surroundings

Partner

8/10

Excellent

25 Apr 2026

Ben

The venue was significantly understaffed - we had to wait a very long time for our bar meal as one person was having to serve behind the bar ( long queue) and serve tables - same at breakfast where we had to wait so long for the hot food to be replenished that other staff thought that we had left and cleared our table 👎

Partner

8/10

Excellent

15 Apr 2026

Rachel

Good selection at breakfast. Friendly staff on reception and at breakfast. Comfy bed. Just a bit tired.

Partner

10/10

Exceptional

15 Apr 2026

martin

Overnight stay. Professional check in. Very well maintained. Clean and comfortable. Meal in the restaurant was high quality but 2 and 1/4 hours for a meal was slow.

Self

6/10

Pleasant

02 Apr 2026

Michael

Stayed here a few times now and generally love it , but some things now letting it down in terms of maintenance and upkeep . Showers in the spa need urgent work

Family_with_children

8/10

Excellent

31 Mar 2026

Lynne

Tables for 2 in the dining room are far too small for breakfast.
The food was good, but we had to ask for fresh eggs etc as the cooked foods were not replenished. no-one explained that other varieties of egg were available. Only scrambled on the hot plate and no staff manning the food station.
Bedroom was spacious and clean, however it was chilly.

Partner

10/10

Exceptional

28 Mar 2026

Rodric

Lovely breakfast!

Partner

8/10

Excellent

07 Mar 2026

Phillip

Room was clean and tidy, staff very helpful.

10/10

Exceptional

07 Mar 2026

Trevor

Excellent staff, especially the bar staff

Partner

8/10

Excellent

03 Mar 2026

elaine

We had a good stay at formby hall and spa, we stayed for 3 nights in the superior room which was lovey on the round floor which i asked for so that was great. We had to pay £150 up front for the billing at the end of the stay and Another £100 for the spa treatments, golf and evening meal which that wasn't explained at the time of booking.
The room was lovey and clean,nice big bed comfortable enough, tea, coffee and milk , everything you need to have a comfortable stay, bathroom need some attention as in the grouting and the shelve needs repairing, nice fluffy towels .
Breakfast was nice, good choice of fryup or continental breakfast plenty to choose from but a bit on the cool side need a microwave, breakfast staff was very nice and helpful nothing was to much trouble.
Evening meal on our first dinner ordered a margarita pizza and got a pepperoni one and ordered a beef burger and got a cheese burger, asked for can of coke and got a glass of coke after i ask for a can then told they didn’t have any. Second night was a lot better i had steak it was delicious.
There was no entertainment of a evening so it was very quiet and the surrounding area not a lot to do unless to have a drive out.
Spa was great nice a clean and competitive pricing, staff was lovely very friendly. Over all had a lovely stay but wouldn't go back as it was too expensive and nothng to do at night.

Partner

10/10

Exceptional

09 Feb 2026

Dawn Louise

Room & facilities perfect for us
Staff all very friendly & helpful.
All areas of hotel clean .

10/10

Exceptional

07 Feb 2026

Fiona

The room was spacious, light and spotlessly clean. The bathroom sparkled and the Dove toiletries lovely. There was a coffee maker, kettle and decent hairdryer.
Staff were very helpful and friendly.
Highly recommend

Leisure Partner

8/10

Excellent

04 Feb 2026

Paul

Staff and food great!
But the room should be warm when you arrive and I've stayed twice (and will return) and each time the room has been Baltic, colder than the corridor, and given the lovely proportions of the rooms, it's a good 2-3 before they warm up.
Like I said, I do really like the place and I will be back, just a couple of niggles preventing that 5* review - the other being that they are the only hotel in the world that doesn't accept Amex but that's only a minor inconvenience to me.

Partner

8/10

Excellent

04 Feb 2026

Rod

Very large and quiet room. Comfortable bed. Good gym. Swimming pool look good, but I didn't use it. Great breakfast buffet. Plenty of parking.

Business

10/10

Exceptional

02 Feb 2026

Karen

The hotel is clean comfortable and welcoming. The rooms re spotless and spacious. The staff are polite and professional.

Leisure Self

8/10

Excellent

01 Feb 2026

Rosemary

The room was spotless and the staff were friendly, polite and helpful.

6/10

Pleasant

24 Jan 2026

Andrew

The Reception staff whilst cooperative were not exactly present, felt quite awkward upon arrival. Room was well maintained, but not spotless and the decor felt modern. We had a maid walk in on us but brushed that off as a they immediately apologised. The bathroom was very basic. The hotel restaurant was fantastic and the staff extremely pleasant and chatty. Breakfast was as good as you can get, the dinner food was pretty nice too. The Spa and Pool facilities looked a little tired and due an upgrade. I might sound picky here but I’m just being honest with what I saw and maybe I just expected a little more in terms of cleanliness and condition of the hotel, as it’s one of the better looking when advertised.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Jacqueline

Great room loads of space, excellent facilities, nice breakfast, nice views and very friendly and helpful staff especially on reception

Partner

8/10

Excellent

15 Jan 2026

Mr Adrian

Good

Partner

10/10

Exceptional

06 Jan 2026

Nigel

Room was clean, hotel staff were very friendly.

Business

4/10

Poor

29 Dec 2025

Mike

Cold and lack of breakfast choice. After first coffee had to pay for second coffee. Service slow and priority given to clearing away. Five staff behind counter and long wait for coffee. Also table in bedroom should be in a skip.

Leisure Friends

6/10

Pleasant

28 Dec 2025

SHARON

Service at breakfast was poor, tables not cleared quickly, had to wait for juice and glasses, had to ask again for them to be brought out, by the time id waited at the juice area ny breakfast had gone cold
Hiw many 4 star hotels do you go to and the bar closes at 9pm

Partner

10/10

Exceptional

25 Dec 2025

Gita

Everything was great 👍

And when my car wouldn't start one morning, Dave - the maintenace man, got it going for me, and checked the next morning that it was starting ok

That's service.
Thank you 😍

Leisure Self

10/10

Exceptional

24 Dec 2025

Scott

4 or 5th time staying there as my family live nearby it’s a faultless place so nice

Friends_and_family Family

6/10

Pleasant

15 Dec 2025

Jody

Good was ok
Staff was lovely
Didn’t eat here

Partner

10/10

Exceptional

07 Dec 2025

Jacqueline

Breakfast delicious room excellent
Staff were great

Partner

10/10

Exceptional

04 Dec 2025

Steve

Rooms are lovely and although I wanted to use the leisure facilities I just felt too tired from my travels but they are great too.

Meals and breakfast are very nice.

Receptionist on check in was great but service can be slow and I had to chase people to get things done. Sort the service out and this would be excellent.

Business

10/10

Exceptional

30 Nov 2025

Carl

Nice property.

Leisure Partner

8/10

Excellent

30 Nov 2025

Marvin

Very good

10/10

Exceptional

30 Nov 2025

Paula

The room was a great size, very clean and had great facilities. The staff were really friendly and the breakfast was great.

8/10

Excellent

19 Nov 2025

Steve

Staff veryhelpful

Business

6/10

Pleasant

06 Nov 2025

Kevin

The staff were all very pleasant and helpful.
The bedroom was very nice
The leisure club looked like it needed some work doing on the shower and toilet doors
Breakfast in the restaurant was very good.
Dinner was not great for the price

Partner

4/10

Poor

30 Oct 2025

John

Rooms were very tired and dirty, slightly better than a budget chain room for £130 a night during the week for a standard double!

Business Self

10/10

Exceptional

12 Oct 2025

Fiona

Our room was spacious and spotlessly clean. There was water in the mini fridge and a Nespresso machine for coffee. I would highly recommend the Housekeeping Team, they do an amazing job.
We have been staying at Formby Hall for 20 years or so and the one thing that has let it down has been the food quality and breakfast service, so this stay we were very pleased to see the improvements made to the whole breakfast experience.
There was fresh fruit, excellent pastries, good quality bread for toasting. I didn't try the cooked option but we could see other guests enjoying it. The waiting staff were very polite and tried to provide quick service. This morning the hotel was full and breakfast crowded which meant we had to wait a long time for our pots of tea. However, this is a vast improvement on previous stays when you had to get your own tea /coffee from a very cheap machine.
All the staff were well dressed and all had a smile.
We are looking forward to our next stay.

Leisure Partner

8/10

Excellent

08 Oct 2025

Paula

The property is in need of refurbishing. However i enjoyed my stay there. the pool was good and so was the food although quite limited in choices.

Leisure Self

6/10

Pleasant

14 Sep 2025

Wesley

Rooms were big and spacious clean just needed a bit of tlc we stayed in room 103 and the ceiling tile was in need of replacing as it had water damage and was exposed noticeably,the patio curtains was smeard with makeup? And the shower leaked water due to poor design fault. We went to the spa area and again this too could do with a refurb in the ceiling area as it was hanging down in certain places. Staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Donna

Lovely stay - rooms clean and spacious. Staff were very helpful and friendly. Enjoyed both breakfast and evening meal. Pool and steam rooms were a welcome bonus. Would definitely stay again. Thank you.

Leisure Family

10/10

Exceptional

31 Aug 2025

Ann

Easy check in, choice of bar meals great. Staff pleasant and helpful. Rooms spacious and very clean

Leisure Family

8/10

Excellent

28 Aug 2025

Sunday

Clean and spacious

Business Self

8/10

Excellent

24 Aug 2025

Ashlie

Good hotel. Unfortunately we were awoken both nights multiple times by other guests shouting/singing/screeching in hallway & banging on others doors, deliberately picked this hotel due to quiet location. Good hotel overall.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Verified traveler

Very comfortable stay

Lovely clean and comfortable room, with great friendly staff.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Paul

Lovely

Business

4/10

Poor

23 Jul 2025

Simon

This hotel was probably good in its day but now needs a decent re vamp.

It feels really tired. Better places to stay.

Leisure Self

6/10

Pleasant

19 Jul 2025

Jay

Needs a renovation in the rooms and corridors. Needs new Jacuzzi too

10/10

Exceptional

12 Jul 2025

Edward

Well kept hotel. Lovely grounds and bar area. Fish and Chios was tasty. Room was a nice size and in good condition. Would stay again.

Business Friends

8/10

Excellent

18 Jun 2025

Rachel

A once amazing hotel is now tired and dated. (Regulars tell us it's because it changed hands). We loved the size of the Junior Suite, and the outside tables overlooking the Greens, but the lounge furniture was old and dirty. The bed was clean (No. 1 priority) but I literally sank into the gap in the middle. Bathroom was clean and had a walk-in shower. Loved the complimentary items in the fridge, but a small snack offering would be nice (just a couple of bags of crisps/nuts for example). We used the pool/sauna/whirlpool - and enjoyed it - but again, it's all a bit tired. Staff on reception and in Spa were all lovely. Breakfast was disappointing, no fried eggs, strange mushrooms, coffee machine not working, no English Breakfast tea, was really messy around the tea and coffee area. Just needed a wipe but everyone seemed oblivious. Would I go back? Probably not.

Partner

4/10

Poor

01 Jun 2025

Karl

....

Business Partner

8/10

Excellent

27 May 2025

Jason

Bloody Seagulls

We stayed in the Attic room and was woken up to seagulls squawkin and walking about on the roof, Unfortunately this was very loud and started about 5.10am as soon as daylight started and happened about every 20mins til we went to breakfast at 9am so couldn't get back to sleep.

Friends_and_family Friends

2/10

Poor

01 May 2025

Kathryn

Very dirty

Cleanliness was very poor. Dirty cups, dirty kettle with water in, water in irons, dirty toilet and vanity chair. There was something left under bed by a previous guest. Bed linen was torn and marked. The first room I was given was terrible and had lots of dead flies on the windowsill. The furniture looked like it needed to go in a skip. I was swapped to a different room but still lots of cleanliness issues. I asked if I cancelled can I get a refund but they said I would have to arrange with 3rd party provider (you) I was worried I would lose money so I very reluctantly stayed in a dirty room. Hairdryer didn’t work, some of the plug sockets didn’t work. Wardrobe door needed maintenance.

Self

10/10

Exceptional

20 Apr 2025

Cassie

Great stay

Really nice stay. Used the spa facilities for 2 hours. Very relaxing and clean.

Room was lovely - we upgraded to the loft rooms. Very spacious and had a separate bath and shower. Even a television in bathroom so could watch whilst having a bath.

Bed was very comfy.

Also went down to have dinner at the restaurant. Food was absolutely delicious. Had breakfast buffet in the morning which was nice as well. Overall a very relaxing stay and looking forward to staying again.

Partner

10/10

Exceptional

15 Apr 2025

Caroline

Lovely, relaxing stay! Lovely, large room, great to have a fridge & view of the golf course! Lounge & bar area lovely, really comfy seats and everywhere nice and clean! Enjoyed the afternoon tea & bar food in the evening - highly recommend the dirty bacon fries, they were divine!
Pool facilities great, well maintained! Steam room was best I've ever tried! Pool was too cold for us though! Movable shower head would be better but nice to have a bath & a separate shower though! Rooms have lots of nice touches like huge mirrors, a proper wardrobe & lots of storage space!
Very impressed!
Breakfast was perfectly adequate too, only complaint was lack of proper orange juice! It was watery and more like orange squash!

Leisure Family

8/10

Excellent

20 Mar 2025

Claire

Lovely as always great bath in bathroom

10/10

Exceptional

15 Mar 2025

Stephen

Spacious room, bottled water in the room, fridge in the room. Good breakfast and good food

Leisure Partner

10/10

Exceptional

28 Feb 2025

Elaine

The room was very clean and spacious (304) and as I am disabled was within walking distance of the restaurants and bar. The bathroom was lovely, it even had a tv built in!

The people working there made our experience absolutely wonderful, especially, tall Phil, small Phiĺ, Chloe and Rachel who gave us lots to smile about with the warmest of welcomes, the staff were so friendly and accommodating, by far the best place we have ever stayed at in terms of staff. I understand the hotel has recently being taken over and look forward to visiting again to see the exciting improvements the new owners make. The only thing I hope they dont change too much are the people working there, from our experience, they are a credit to the company. We have stayed at lots of 4 and 5 star golf and spa hotels, yes I am a golf widow! This is definitely one to return to. The only suggestion would be to improve the changing area for the pool, being disabled, there was only one tiny general changing room which was constantly in use, there could be a designated disabled changing room for those of us who have extra support needs and have to take some time to change. Other than that, a great experience. Thank you x

8/10

Excellent

25 Feb 2025

Claire

This is our third visit great staff and great location

Leisure Partner

10/10

Exceptional

11 Feb 2025

Haidee

Lovely hotel

Friendly and really helpful team, the hotel was spotlessly clean and really nice spacious rooms. The spa was great as was the bar area.

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

Max

Great stay

Brilliant, came for a relaxing weekend, and it was just that, pool and sauna was amazing

Partner

4/10

Poor

08 Feb 2025

Fiona

We have stayed at Formby Hall for the last 15 years and have always been happy and left positive feedback. Unfortunately, our last 2 night stay was dreadful. The room was incredibly dark, it was impossible to read a book, it was difficult to get dressed, put on make up etc. I made reception aware of the problem and asked for an extra light. We also asked for a couple of clean glasses as the ones in the room were filthy and obviously had not been changed from the previous guests.
On returning from our day out nothing had been done and our room was a mess. A piece of paper had also been pushed partly under the door asking my husband and I not to smoke in the room. We have NEVER EVER smoked, and i found this highly insulting. We could not wait to leave. This is a disgusting way to treat long standing regular customers.

Leisure Partner

4/10

Poor

14 Jan 2025

Daniel

Big let down - but spa treatment pretty good

Booked a suite for my birthday and hoped for a great experience with the best room they had and was so let down! TV didnt work (bed view one), the light up “fireplace” didnt do anything at all, bed mattress kept sliding down bed making annoying sleep.

Hoped they’d redeem with the full day spa and afternoon tea - but stale dry sandwiches (expected some kind of effort for price). Have to say though the breakfast was pretty decent and the actual massages me and my girlfriend had very good - regret booking the room and should maybe have just got massage without all the bells and whistles because it wasn’t great. To consider driving home to sleep and go back next day for treatment after booking best room doesn’t set a good tome.

Partner

6/10

Pleasant

26 Dec 2024

Anthony

Ok hotel if you need to stay in the area

10/10

Exceptional

06 Dec 2024

M

Very comfortable clean hotel, good standard. Staff friendly professional. Only neg. lighting in part of bedroom so low I could not read instructions on controling heating or diagram of emergency evacuation

10/10

Exceptional

04 Dec 2024

AS

Loved our stay

Beautiful comfy stay. Loved this room on the second floor. Bed so cosy

Business

10/10

Exceptional

03 Dec 2024

AS

Lovely Hotel

From the lovely welcome at reception to the wonderful service in the restaurant. Joe , Katie and the sisters in the restaurant all so well mannered and professional. Rooms were spacious and comfortable spotlessly clean. Bathroom was huge and shower excellent. The comfy beds and general facilities make this hotel lovely and I look forward to visiting again when I’m working in Liverpool.

Business

10/10

Exceptional

24 Nov 2024

Paul

Great, clean, comfortable and very spacious room and exhilerating Spa treatment!

Leisure Partner

10/10

Exceptional

16 Nov 2024

AS

Great service

So far really welcoming. Kate & Joe were so kind and helpful. Lovely big room and bathroom is modern and huge. TV huge. Bed is very comfy.

Business

10/10

Exceptional

10 Nov 2024

Olivia

Lovely staff and lovely facilities fab place for an overnight stay xx

Leisure Friends

10/10

Exceptional

03 Nov 2024

Steve

Outstanding and welcoming hotel and resort.

10/10

Exceptional

27 Oct 2024

Terri

We always come to formby hall as a couple for that little break however this time we brought the kids along. We done the Halloween party and then some time in the pool followed by a nice chill in the room. The fairway grill were unable to give us a reservation on restaurant as it was fully booked so we opted for room service from the lounge and patio menu.
Shame about being unable to be seated in restaurant area other than that nice overall experience. Room was perfect too.

Leisure Family_with_children

8/10

Excellent

26 Oct 2024

Caroline

Swing doors really awkward for wheelchair users. Hot breakfast buffet a bit tepid. Plates rather cold. Strangest looking hash browns ever

Leisure Partner

6/10

Pleasant

12 Oct 2024

Lucinda

One and done

Very average. Food was not great, room smelled of sewage, teapot had floating things in it. Probably had never been cleaned. Ever………. Definitely would not refurnish. Location was good, easy ingress egress. Some of the staff were very friendly and helpful

Partner

10/10

Exceptional

08 Oct 2024

Samuel

Lovely stay

Lovely stay, we were upgraded and staff were helpful and pleasant.

Also booked the Spa which was nice too.

Partner

10/10

Exceptional

23 Sep 2024

Jan

Lovely spacious rooms. Was very warm! Pool a little chilly and jacuzzi out of order! Staff friendly. Fair amount of corridor noise

Leisure Partner

10/10

Exceptional

07 Sep 2024

Marina

Loved our stay. Restaurant staff were lovely and so helpful with our elderly and disabled family members, nothing was too much trouble. Disabled room perfect, as was ours. I made use of the swimming pool which was great, spa pool not set to come on regularly though so never got the bubbles. All staff said hello when passing.

Leisure Family

10/10

Exceptional

25 Aug 2024

Viditi

Fantastic breakfast and helpful staff

8/10

Excellent

05 Aug 2024

Claire

Good position nice and relaxing. Will visit again

Leisure Partner

10/10

Exceptional

04 Aug 2024

Iain

Lovely hotel with excellent facilities

Really nice hotel throughout, very clean modern room with excellent facilities and great en suite. All the staff were great we dealt with and the food and drink options too. The leisure facilities were also excellent, wouldn’t hesitate to return. Thank you.

Partner

10/10

Exceptional

02 Aug 2024

Verified traveler

Would definitely recommend.

Hotel was Very Clean. Staff were exceptionally kind, happy and helpful. Went out there way to ensure I was happy and comfortable.

Business

4/10

Poor

19 Jul 2024

Mike

We booked 2 suites, based on the photos they provide, particularly the fire place in the bedroom and the views from the room. The rooms were in the attic and half the space was just crawl space. Our room had a tiny window and was completely dark There was no fire place in either suite. We tried to speak to the manager, but he never showed up after requesting to see him 3 times. There was someone else’s hair tie on the floor. The Receptionist advised that not all rooms they show pictures of on Expedia are the same as the one they post and that this was customary in the industry. In fact she stated that only Room 14 actually had a fire place and that it was not available and then she stated that it didn’t work anyway! We would not stay there again.

Leisure Family

10/10

Exceptional

16 Jul 2024

patrick

Great Breakfast.

Business Self

8/10

Excellent

08 Jul 2024

Paul

Fine