Name: Hotel Florence, Tapestry Collection By Hilton
Address: 126 W. Evans Street, Florence, 29501, US

10/10

Exceptional

24 Jul 2026

Michael

See my last review. All the same great things about it are still true. It's a Tapestry Hilton Rez system hotel, and they exceed the standards nicely. Parking free on downtown all-renovated preservation properties with terrific shopping as well. Plenty of on street protected checkin and check out space before parking in the lot or leaving. Restaurant and bar attached are top notch.

10/10

Exceptional

18 Jul 2026

Jackie

I loved this hotel
It showed all the history of and older building well maintained
Great location

10/10

Exceptional

11 Jul 2026

Wesley

If you’re in Florance this is the place to stay. My wife and I loved it. Everyone was super helpful. The food at the restaurant was amazing. We are def going back!

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Gregory

We were pleasantly surprised by this historic gem in the small town of Florence, SC. The best part was the in-hotel restaurant called “Victors.” The waiter was so warm and helpful in recommending food and drinks for the whole family. It enhanced our experience greatly!

Family_with_children

10/10

Exceptional

08 Jun 2026

Eartha

The style of the building.

Family

10/10

Exceptional

30 May 2026

Karen

Nice old historic hotel with most of the original detailing preserved while they still updated and modernized the rooms. Victor's restaurant is fantastic and they even let us take our half drunk bottle of wine and the two glasses upstairs to our room when we were finished with our delicious dinner. 100% better than staying at a cheap hotel close to 95 on your drive north (or south) from Florida!!

Partner

10/10

Exceptional

27 May 2026

John

This is a beautiful place. We look forward to staying again

10/10

Exceptional

07 May 2026

Lorrie

We loved the Hotel Florence! It was our 1st visit to Florence..everyone we met were very nice. Loved the Cru Wine & Tap located in Hotel. Also ate at Victor's in the hotel it was delicious. Walkable to other shops, restaurants & bars.

Partner

8/10

Excellent

29 Apr 2026

Judith

A nice, well-maintained historic hotel. The hotel staff was away from the front desk a lot, and the restaurant staff was a bit unorganized with our reservation. We had to wait 10 minutes past our seating time and there were lots of tables open. Otherwise, it was a great experience with a great bartender and good food!

Partner

8/10

Excellent

26 Apr 2026

Jon

I did not stay for breakfast

6/10

Pleasant

25 Apr 2026

Cathy

Overall, stay is good. Hot water takes a while to get hot and no water pressure need more shelving to put things. Also, since it’s downtown, you will experience loud noises coming from the bars across the street.
Also, parking can be an issue

Partner

6/10

Pleasant

22 Apr 2026

Charlene

The staff member who welcomed us in could not have been nicer or more accommodating- very cheerful person. The room was somewhat clean with a few areas of wear and tear showing on the furniture and some stains on the carpet. The air conditioner was fabulous. But, one of the poorest night’s sleep I have had at a hotel as the all-night-long train horns blowing through the nearby intersection could not be ignored. Then, early morning voices from just underneath our window (2nd floor). On the way out, there was an employee (presumably) behind the front desk wearing some kind of a strange hat and who expressed no interest in us or if we enjoyed our stay.

Nice concept in this old building but we will stay elsewhere next time -

Friends_and_family Family

4/10

Poor

15 Apr 2026

John D

Very disappointed in this “High End/High Priced Hilton property. The room and especially the bathroom was small. Strong odor of mildew. A/C unit did not run consistently. Wood molding around the windows was rotted out. Carpet was old, worn and stained. No refrigerator or microwave.

Dinner at the restaurant was dismal. My had roasted chicken that was old and over cooked. Her MacnCheese had a funky overly sweet taste. The only thing she liked were the 3 Brussels sprouts. I had all night intestinal distress from a spinach salad with a small piece of salmon.

Top this off by the restaurant charging us $10 for two to go coffees from a pot that had been sitting there for hours. We tossed them before we got to the car.

There’s a new Hyatt Place less than a block away. Save your $$$ and stay there.

Partner

6/10

Pleasant

14 Apr 2026

Charles

Do most part room was clean and straight. Had dust webs in ceiling corners as well and layers of dust on the exhaust fan in bathroom. Water took forever to heat up causing me to miss a shower my first morning because I couldn’t wait for it to heat up Staff later advised to run both shower and sink together to get hot water quicker

Partner

4/10

Poor

04 Apr 2026

ANTHONY

I called ahead to request a pack and play for our small child in our suite for when we arrived since it was going to be late, they said no problem. We asked the front desk if the pack and play is in the room already, they said yes. We got in the room.. and the pack and play was not there.

The TV didn’t work at all. When we told the front desk, he said he was aware and that’s been broken for a while (so why wouldn’t you tell us before checking us in??) and offered to move us to a diff room, but at that point, one of my children already fell asleep so that was out of the question.. stinks.

We were on the first floor and the walls are paper thin. It was hard to sleep at night because we heard foot steps from above all night and it sounded like elephants above (I’m guessing it really wasn’t elephants, just normal movement but the walls aren’t sound proof)

Overall, the hotel was fine but I wouldn’t return due to these service hiccups.

Family_with_children

10/10

Exceptional

30 Mar 2026

Laurie

Not used

Partner

8/10

Excellent

17 Mar 2026

Travis

This was a nice hotel.

The room didn’t have a fridge or freezer. I was disappointed with this because I had some food to keep cool.

It was close to train tracks so you can hear the train throughout the night. Bring ear plugs!

Self

10/10

Exceptional

23 Feb 2026

Noel

Nice room. Good breakfast. Interesting town

4/10

Poor

18 Feb 2026

harold

I like to support these old hotels, but when their owner does not keep them up there is no reason for me to support them. No one at the desk to check in meant a 10 min wait for someone. A very small room with no closet at all. None. Tried to eat bfast there, but couldn't not get a menu. Got some coffee off the buffet and it was cold. Only food on buffet that was supposed to be hot was also cold.

10/10

Exceptional

01 Feb 2026

jeffrey

Very nice hotel

2/10

Poor

18 Jan 2026

Samuel

The room wasn't ready at 3 pm check-in. Check in was delayed 30-40 minutes. The manager told me her hands were tied because I used a 3rd party booking (Hotels.com). No discounts, I had to complain to Hotels.com. The staff was rude and customer service training was needed. The one bedroom suite carried a mold smell and the air condition buzzed all night. One picture in the Living space, one picture and mirror in the bedroom. No way this was a 5 star establishment. The front desk informed me the TV's may or may not work???(REALLY) After, I checked in. The in-house restaurant (Victors)couldn't accommodate our group of 11. Stay away!!! 2.5 stars at best!!!

Sam M

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Marquita

Didn't stay long enough to try any of the amenities that they offer.

Leisure Self

10/10

Exceptional

09 Jan 2026

Karl-Peter

Yes

Self

10/10

Exceptional

23 Dec 2025

Holt

Very nice facility; lots of character. Convenient parking. Good breakfast. Very pleasant staff. Would definitely return.

6/10

Pleasant

21 Dec 2025

Susan

We were told breakfast was not included.
May have been mold in our room on wall behind chair.
Problem with key not working.
Parking is a problem in this area.

Business_and_leisure Partner

10/10

Exceptional

13 Dec 2025

Osten

Room spotless. Staff courteous. 👍

Leisure Partner

10/10

Exceptional

09 Dec 2025

John D

Special place. Great staff with an outstanding restaurant

Leisure Partner

10/10

Exceptional

01 Dec 2025

David

The room was spotless and quaint. The staff was courteous

10/10

Exceptional

23 Nov 2025

Alkaneice

We just love staying there when we have the chance to get away

Partner

10/10

Exceptional

23 Nov 2025

Joseph

Stylish. Clean, good shower and comfortable bed

Leisure Partner

10/10

Exceptional

20 Nov 2025

Laura

This is such a great hotel with lots of character! It's right in the walkable downtown Florence area so you can walk out the front door and find a general store to get snacks/souvenirs, several restaurants and shops. The bed was very comfortable and the room itself was spacious. There is a bar and restaurant in the hotel which was very lively when I checked in but nothing that kept me from sleeping. There are lots of nice architectural details that have been preserved - clearly it's an old building. Staff was very friendly. You can park very easily (for free!) right on the street or in the parking lot across the street.

10/10

Exceptional

13 Nov 2025

Melissa

This in was clean and well done. I love boutique hotels and this one didn’t disappoint

Business Partner

10/10

Exceptional

06 Nov 2025

Linda

We did not eat there but we had a good nights sleep! Very comfy and clean. A cool hotel!

Partner

8/10

Excellent

23 Oct 2025

Kelly

I stayed at Hotel Florence last year, and had the same issue then as I had this year: My room was not cleaned. I stayed two nights, and had to ask for fresh towels at the front desk that evening (because of course cleaning crew were no longer on site and no other services were available). The hotel is quaint, so I have overlooked minor inconveniences such as no closet, only two hangers, and no bathroom amenities. However, I think I am done with being charmed by history. Most likely I will stay at Hyatt Place in the future. They even have a parking lot!

Self

8/10

Excellent

21 Oct 2025

Sallie

$4 coffee

Leisure Family

10/10

Exceptional

20 Oct 2025

David

Love the Florence Hotel!

All was perfect

Partner

10/10

Exceptional

19 Oct 2025

LeLandra

Room was very clean!

Leisure Friends

10/10

Exceptional

18 Oct 2025

james

Very clean

Business

10/10

Exceptional

15 Oct 2025

Sherry

Lovely old building in downtown Florence. Wonderful restaurant on premises.

Partner

4/10

Poor

03 Oct 2025

Richard

Bed was way too firm, like a brick.
The room had a horrible smell when entering, the shower took forever to get hot, and the room had view of a brick wall

10/10

Exceptional

29 Sep 2025

Chester

Staff front desk was very pleasant. Wendy at front desk was awesome, very polite , pleasant. The Manager over the kitchen in Victors restaurant is great . She was very attentive and polite. Most of the staff we saw like the hostesses for the onsite restaurant was great. Rooms clean and nice bathrooms clean shower may just need small cleaning around board area but very clean

Leisure Family

10/10

Exceptional

28 Sep 2025

Gwendolyn

Perfect hotel!

Wonderful hotel in all areas. Great breakfast and beautiful bar. Great service. Great room.
We’ll be back!

Partner

10/10

Exceptional

22 Sep 2025

Ryan

Nice place

Business Self

10/10

Exceptional

18 Sep 2025

Thomas

Very unique property. Great room and bath. No closet but didn’t miss it. It had a hanging trolley. Vicytors restaurant is superb. Staff is more than gracious.

Leisure Partner

10/10

Exceptional

18 Sep 2025

william

nice classic motel.

Beautiful old hotel, nice restaurant. Walkable downtown. Nice free art museum around the block, lots of bars and restaurants nearby.

Partner

10/10

Exceptional

28 Aug 2025

April

Phenomenal experience

My experience at Hotel Florence were phenomenal! Location was very convenient. Friendly staff. I will recommend 10!!!

Business

10/10

Exceptional

06 Aug 2025

Lucas

Nice breakfast

10/10

Exceptional

26 Jul 2025

Carey

Loved the staircase

Leisure

10/10

Exceptional

26 Jul 2025

Mary

What an amazing hotel right in downtown Florence. The atmosphere was perfect, the hotel was so unique, very clean and very safe. Will definitely be returning!

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Arthur

A beautiful hotel with so many amazing features. The historic charm and story of this unique locale was very interesting. Within walking distance of several options for dinner and even has an onsite restaurant. We heard good things about the restaurant but sadly it was closed for renovation during our stay.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Nancy

Really nice, really pretty, friendly staff , lovely stay

Leisure

6/10

Pleasant

18 May 2025

Salanna

Property had a mildew smell throughout and no storage for luggage and clothes

Leisure Family

4/10

Poor

18 May 2025

Keonta

AunJewel was great at check in. The hot water went out in the shower which became an inconvenience and required follow up to receive communication on the issue being addressed. Breakfast left much to be desired as it was cold and overpriced especially for only 6-7 items.

Leisure Family_with_children

10/10

Exceptional

14 May 2025

Jeff

Victor's was excellent

10/10

Exceptional

07 May 2025

Amanda

Restaurant and staff excellent. Location great. Love the building. However the hotel should consider removing the stained carpet from rooms as there is a strong odor.

Leisure Self

10/10

Exceptional

04 May 2025

Amanda

Staff very courteous and helpful

10/10

Exceptional

27 Apr 2025

Donna

I loved the restoration and history. Downtown Florence is quaint and well-kept. The room was comfortable and the staff welcoming. The food in the restaurant is very good.

Leisure

8/10

Excellent

20 Apr 2025

Neda

Hotel with character

Staff was great, room was very good. It was very noisy outside and you can hear everything if you face the front.

Partner

10/10

Exceptional

20 Apr 2025

Elizabeth

I enjoyed the historical feature of the hotel. It was a refurbished warehouse, which is what the Tapestry Hilton is. I also staying in one in Petersburg VA and it was the same style -- refurbished warehouse.

Leisure Family

10/10

Exceptional

10 Apr 2025

Juan

Good

10/10

Exceptional

24 Mar 2025

PAMELA

Awesome

Leisure Friends

8/10

Excellent

13 Mar 2025

blair

Great old town historic feel. Would definitely recommend to others visiting the area. Enough restaurants in walking distance.

Leisure Partner

10/10

Exceptional

08 Mar 2025

Kathryn

Charming and in a cute downtown area.

Business

10/10

Exceptional

28 Feb 2025

William

Unique and Nice!!

Always a nice clean and comfortable stay!! Doesn’t feel like your traditional hotels!!

Friends_and_family Friends

6/10

Pleasant

15 Feb 2025

Julie

The room was very small. Carpet was stained/dirty. Restaurant on site was good. It was close to other restaurants.

Business_and_leisure Family

10/10

Exceptional

15 Feb 2025

John

Refurbished hotel in an old bank. Nice stay.

10/10

Exceptional

08 Feb 2025

Edward

Rooms were so clean & so fresh. Pillows & beds so comfortable & the ambiance is spectacular. Great hotel as well as the staff. Everyone is so friendly

Partner

8/10

Excellent

20 Jan 2025

Andrew

Check in person not pleasant. Did not smile or was welcoming in any way or offer any suggestions for dining. Did not show us where elevator was located when there’s no sign. Disinterested attitude.

Leisure Family

10/10

Exceptional

19 Jan 2025

Alkaneice

It was for me and my husband to get away

Partner

4/10

Poor

29 Dec 2024

Loretta

This was a nice hotel and would have gotten a much better review, had it been disclosed that a train passes by every 20 minutes throughout the night. It felt like it was headed straight for us. Also, service at Vic’s was slow.

Leisure Family

10/10

Exceptional

15 Dec 2024

Emmanuel

Very nice boutique hotel with spa gym and a very good restaurant on the main level. Very charming setting in a very walkable downtown. neighborhood clise to shops and restaurants.

Leisure

10/10

Exceptional

14 Dec 2024

Jesse

Great location and cool historic building.

6/10

Pleasant

04 Dec 2024

Jack

A little more attention to detail is needed
Property has slipped since opening

10/10

Exceptional

03 Nov 2024

Monica

😊

6/10

Pleasant

26 Oct 2024

Dennis

Rooms are outdated, old building , very basic, airconditioning falls apart/dirty/very noisy, however front desk staff was nice.
No service at the restaurant, breakfast is horrible. (Skip this place)

Leisure Partner

6/10

Pleasant

22 Oct 2024

Kara

The ceiling fan in the bathroom was absolutely filthy, and it was clear that the rug had not been vacuumed. Just an overall feeling that the property was tired and needed attention.

Leisure Partner

4/10

Poor

07 Oct 2024

Katherine

Advertised room service which is not available. Advertised free parking which is really city parking over 2 blocks away. The hotel is not in the safest area. The staff doesn’t care. Said we would have housekeeping every day they never came. Phone was broken never came to fix it. The water was orange they did not give out bottled water. I would not recommend this property. We left and check in at the Hyatt down the road.

Business Family

8/10

Excellent

28 Sep 2024

Dikki

Well maintained older building - cleverly converted to a hotel. It had been raining several days and, unfortunately, old buildings smell mildewy when it is wet and humid.
Staff was warm and efficient - very welcoming.

Leisure Family

10/10

Exceptional

26 Sep 2024

Terri

Hotel Florence was such a delight! Our room was tastefully decorated with the atmosphere only an historic building can provide. The hardwood floors and antique style furnishings are beautiful.
The real gem for us was Anthony's steakhouse inside the hotel. We were celebrating our anniversary and were treated like royalty! Hannah, our server was friendly, attentive and fun. The food was deliciously creative.
Overall, we had a wonderful experience!

Leisure Partner

10/10

Exceptional

15 Sep 2024

Martin

Amazing place. I highly recommend this hotel to anyone

Leisure Partner

8/10

Excellent

12 Sep 2024

Joseph

The optional extra cost breakfast was a big disappointment!!

Self

8/10

Excellent

07 Sep 2024

Haimarat

.

10/10

Exceptional

06 Aug 2024

Cynthia

Great customer service. Front desk / check in was a breeze and the staff was very helpful !

Leisure Family

10/10

Exceptional

01 Aug 2024

elodie

Street is very noisy at night, lots of very noisy motorcycles with loud music and loud trucks.
Earplugs were not an option !!!
But the rooms are beautiful and spacious, bed super confie.

Business Family

10/10

Exceptional

19 Jul 2024

Ashley

June 29, 2024, my daughter and wonderful son-in-law were married and Part of one of their many gifts from Mom was out beautiful sweet to spend their wedding evening before they headed off on their honeymoon the next day and I have heard no complaints, we love Hotel Florence

Leisure Partner

10/10

Exceptional

18 Jul 2024

Richard

Great staff, extremely comfortable accommodations and love the bar restaurant.

Business Self

10/10

Exceptional

23 Jun 2024

Laureen

Cool boutique hotel in an old brick downtown department store!

Leisure Family

2/10

Poor

08 May 2024

Mark

Was trying to book a room in Florence Italy but discovered the property was in USA! Property refused to issue a refund, even though it was cancelled weeks before the arrival date. Don't be fooled by the misleading website!

Leisure Partner

10/10

Exceptional

30 Apr 2024

Jennifer

Nice new place

Greg at the front desk was very welcoming and checked to make sure my room was good when i came back down after checking in. Jordan in the bar was very efficient. The plane is very clean in arevulitalized part of town.

Self

4/10

Poor

29 Apr 2024

Bryan

Carpet was stained. Brown spot on toilet lid. Lady checking us in was very cold, short, and unwelcoming. Breakfast buffet was very limited and a breakfast menu wasn’t available. No other breakfast options within walking distance.

10/10

Exceptional

24 Apr 2024

Matt

I do not have anything to say but the location is great and the hotel is a remodeled historic building

10/10

Exceptional

05 Apr 2024

Ben

Such a beautiful and clean hotel! Breakfast not nearly worth the price? It was very “continental” but the staff were super friendly and everything was lovely and clean!

8/10

Excellent

01 Apr 2024

Susan

Nice but heating/ac needs attention

I enjoyed the hotel, nice ambience and boutique feel. Would have been good to know that there was no closet or refrigerator. I had food I was traveling with. The staff brought a mini fridge to my room on request. The heater was set to 66 upon arrival and I followed the detailed instructions to raise the heat. When I returned from dinner it had risen two degrees so I assumed that it would keep increasing but was slow. Yet, I awakened at 5:30, very cold, and saw it had reverted to 66 degrees. I reported it upon checkout and staff said they would have sent maintenance but at 5:30 am that was impossible. Very uncomfortable. Also, lots of masonry dust on the moldings near the exposed brick wall. Otherwise clean. The restaurant was great. If not for the very cold room I would have enjoyed this hotel more. The staff was quite nice.

Self

4/10

Poor

30 Mar 2024

Luke

I have stay around the world in wonderful Hotels.

This hotel needs a renovation..

Leisure Family

8/10

Excellent

27 Mar 2024

Michael

The master bedrooms furniture looked a bit worn. Shower floors had hair

Leisure Family

6/10

Pleasant

27 Mar 2024

Nancy

Disappointed with room as we only had a third roll of toilet paper with no extra. Lights over bed and over sink in bathroom did not work. There was no shampoo in the bottle in the shower.

10/10

Exceptional

26 Mar 2024

Laurie

The hotel was attractive and clean.
The rooms need to have blackout shades.

Leisure Partner

6/10

Pleasant

19 Mar 2024

Neena

The room was very dusty. Not being cleaned right and wiped down. Phone as filthy and the train going by and the creaking floors was too much noise for us.

Leisure Family

8/10

Excellent

07 Mar 2024

Judi

This is a unique, charming, yet down to earth hotel, designed to reflect the history of the building. We love its artwork and Bistro’s, its fine dining restaurant!

Leisure Partner

10/10

Exceptional

06 Mar 2024

Alexandra

The history was great!!it was super comfortable and the staff even took the time to walk us through the property and show us some cool stuff!!! We stayed on the first floor by the spa and the only one weird thing we could say was that it has a bit of a musty scent but not enough to deter us from staying. Everything was super comfortable too!